This property is in high demand!
3 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Always repeat to stay in this hotel when come to Shah Alam.

Unexpectedly huge and spacious room, 👍🏻 value for money

Good & nice gym room

Swimming pool also nice, ada kayak dan tube.

Free Wi-Fi
Pool with view
Car park
Front desk [24-hour]
Fitness center
Restaurants
Bar
Golf course
3 travelers have booked today.
Based on 11,786 verified reviews
9.1
9.0
9.0
9.0
8.9
8.0
Location rating score
| Value for money | 9.0 |
| Distance to city center | 0.6 km |
| Location rating | 9.0 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 4.1 km |
9.2
Exceptional
Pool view
9.1
Exceptional
City view
9.1
Exceptional
City view
9.2
Exceptional
City view
9.0
Excellent
Street view
9.5
Exceptional
Pool view
8.8
Excellent
Pool view
9.1
Exceptional
City view
8.9
Excellent
Street view
Absolutely! Acappella Suite Hotel offers fitness center that is suitably located on site, catering to your active needs to remain in shape while on holiday getaway. For more details, please contact the property for more information.
Yes! Acappella Suite Hotel offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.
Yes! Acappella Suite Hotel provides dry cleaning service that is available all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.
The average room rate for Acappella Suite Hotel in the past month is 274.76 MYR, compared to city's average of 162.09 MYR.
Acappella Suite Hotel can speak up to 2 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
Past solo travelers that have stayed at this property have given Acappella Suite Hotel an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is KTM Train Station - Shah Alam, 4453.8 m away from Acappella Suite Hotel.
This hotel has an indoor venue for your special gathering. Big events and gatherings including weddings and private events can be organized at Acappella Suite Hotel. Small or private gatherings like entertainment events and birthday parties can also be arranged.
Wake up to an amazing buffet breakfast at Acappella Suite Hotel. Guests can enjoy breakfast offered with an additional charge of 25 MYR for children and 45 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

Experience Luxury and Convenience at Acappella Suite Hotel
Welcome to Acappella Suite Hotel, a luxurious 4-star hotel located in the vibrant city of Shah Alam, Malaysia. With its modern design, impeccable service, and convenient location, this hotel is the perfect choice for both business and leisure travelers.
Built in 2015, Acappella Suite Hotel offers a total of 210 well-appointed rooms, ensuring a comfortable and relaxing stay for every guest. Each room is tastefully decorated with contemporary furnishings and equipped with modern amenities to meet the needs of today's savvy travelers. Whether you are traveling alone, with a partner, or with your family, there is a room that suits your preferences and budget.
Check-in time at Acappella Suite Hotel is from 03:00 PM, allowing you to settle in and start your vacation or business trip at your own pace. The hotel's check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or wrap up any last-minute activities before bidding farewell to this exceptional hotel.
One of the highlights of staying at Acappella Suite Hotel is its child-friendly policy. Children between the ages of 2 to 6 can stay free of charge, making it an ideal choice for families traveling with young ones. The hotel's warm and welcoming atmosphere ensures that both parents and children feel comfortable and well-taken care of throughout their stay.
Conveniently located just 40 minutes away from the airport and a mere 0.6 km from the city center, Acappella Suite Hotel offers easy access to the best attractions and landmarks in Shah Alam. Whether you want to explore the city's vibrant shopping malls, indulge in local culinary delights, or immerse yourself in the rich culture and history of the area, everything is within reach.
Experience luxury and convenience at Acappella Suite Hotel in Shah Alam. Book your stay today and create unforgettable memories in this enchanting city.
Unwind and Stay Active at Acappella Suite Hotel's Sports Facilities
At Acappella Suite Hotel, guests can enjoy a wide range of sports facilities to unwind and stay active during their stay. Whether you are a golf enthusiast, fitness enthusiast, or simply looking to relax by the pool, this hotel has something for everyone.
For avid golfers, Acappella Suite Hotel boasts a golf course right on-site. Spend your mornings perfecting your swing and enjoying the lush green surroundings. The well-maintained course offers a challenging yet enjoyable experience for golfers of all skill levels.
If you prefer to stay indoors, the hotel's fitness center is fully equipped with state-of-the-art equipment. Whether you're looking to get in a quick workout or maintain your fitness routine, you'll find everything you need here. From cardio machines to free weights, the fitness center caters to all your exercise needs.
After a day of activities, cool off and relax at the outdoor pool. Take a refreshing dip in the crystal-clear waters or lounge by the poolside, soaking up the sun. The pool area provides a tranquil oasis where you can unwind and rejuvenate.
With its exceptional sports facilities, Acappella Suite Hotel ensures that guests have a memorable and enjoyable stay. Whether you're a sports enthusiast or simply looking to stay active during your vacation, this hotel has everything you need.
Convenience Facilities at Acappella Suite Hotel
Acappella Suite Hotel in Shah Alam offers a range of thoughtful convenience facilities designed to enhance your stay. Guests can enjoy the ease of free Wi-Fi available in all rooms and public areas, keeping you connected throughout your visit. For added comfort, daily housekeeping ensures your space remains fresh and inviting, while luggage storage provides peace of mind for early check-ins or late check-outs.
The hotel also features practical amenities such as laundry and dry cleaning services, allowing you to pack light and stay fresh during your trip. For your safety, secure safety deposit boxes are available, and a designated smoking area ensures a comfortable environment for all guests. Additionally, the vending machine offers quick snacks and beverages, and room service is available for those seeking convenience and comfort in the privacy of their room.
Convenient Transport Facilities at Acappella Suite Hotel
At Acappella Suite Hotel, guests can enjoy a range of convenient transport facilities that make getting around a breeze. The hotel offers valet parking services, ensuring that guests can effortlessly arrive and depart without the hassle of finding a parking spot. Additionally, there are multiple car parks available onsite, providing ample space for guests to park their vehicles securely. For those who prefer to park their own cars, self-parking options are also available. Please note that car park charges may apply, ensuring that guests have peace of mind knowing their vehicles are safely parked while they explore the vibrant city of Shah Alam.
Exceptional Dining Experience at Acappella Suite Hotel
At Acappella Suite Hotel, guests are treated to a variety of dining options designed to satisfy every palate. The hotel features a dedicated halal restaurant where guests can enjoy delicious, authentic Malaysian cuisine in a comfortable setting. For those who prefer dining in the privacy of their room, the hotel offers convenient room service, ensuring a tasty meal is always just a call away. Additionally, a shared kitchen is available for guests who wish to prepare their own meals, providing flexibility and a homely atmosphere during their stay.
Start your day with a hearty breakfast buffet served daily, offering a diverse selection of local and international dishes to energize your morning. The hotel’s commitment to cleanliness and comfort is evident with daily housekeeping services, ensuring that all dining and living areas remain pristine and inviting. Whether you're indulging in a leisurely breakfast, savoring a meal at the halal restaurant, or preparing your own food in the shared kitchen, Acappella Suite Hotel provides a welcoming and versatile culinary experience for every guest.
Luxurious and Spacious Suites at Acappella Suite Hotel
Indulge in the luxurious and spacious suites at Acappella Suite Hotel, offering a range of room types to suit every traveler's needs. With a variety of options available, you can choose from the 2 BR Deluxe Family Suite, Deluxe King Suite, Deluxe Queen Suite, Deluxe Twin Suite, Premier Family Suite, 1 King & 2 Single, Premier King Suite, Premier Plus Family Suite, Premier Twin Suite, Standard Twin Suite, Superior Family Suite, 1 King & 2 Single, and Superior Twin Suite.
Booking your stay at Acappella Suite Hotel through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy the luxury of these spacious suites at unbeatable prices. Plus, Agoda's user-friendly platform makes it easy to search, compare, and book your desired suite with just a few clicks. So, whether you're traveling with family, friends, or on a solo adventure, Acappella Suite Hotel and Agoda have got you covered, providing you with the perfect accommodation for a memorable stay in Shah Alam, Malaysia.
Discover the Vibrant Shah Alam City Center
Welcome to the heart of Shah Alam, Malaysia, where the Acappella Suite Hotel is nestled in the vibrant Shah Alam City Center. This bustling area is a hub of activity, offering a perfect blend of modern amenities and cultural attractions.
Step outside the hotel, and you'll find yourself surrounded by a myriad of shopping malls, restaurants, and entertainment options. Explore the nearby SACC Mall, where you can indulge in retail therapy and discover a wide range of local and international brands. For a taste of local cuisine, head to the nearby Plaza Alam Sentral, where you can savor delicious Malaysian dishes at the various food stalls and restaurants.
If you're a nature enthusiast, you'll be pleased to know that Shah Alam City Center is also home to the stunning Shah Alam Lake Gardens. Take a leisurely stroll along the landscaped gardens, breathe in the fresh air, and enjoy the serene ambiance. This picturesque oasis is perfect for a morning jog or a relaxing picnic with loved ones.
For those interested in cultural experiences, the iconic Sultan Salahuddin Abdul Aziz Mosque, also known as the Blue Mosque, is just a short drive away. Marvel at the majestic architecture and intricate details of this impressive mosque, which is one of the largest in Southeast Asia.
Whether you're visiting Shah Alam for business or leisure, the Acappella Suite Hotel's prime location in the Shah Alam City Center ensures that you're never far from the best that the city has to offer. Immerse yourself in the vibrant atmosphere and explore all the wonders that this dynamic destination has in store for you.
Convenient Transportation Options from the Nearest Airports to Acappella Suite Hotel
Located in the heart of Shah Alam City Center, Acappella Suite Hotel offers a convenient and comfortable stay for travelers visiting Shah Alam, Malaysia. Getting to the hotel from the nearest airports is a breeze with various transportation options available.
If you are arriving at Kuala Lumpur International Airport (KLIA), the most convenient way to reach Acappella Suite Hotel is by taking a taxi or booking a private transfer. The journey takes approximately 45 minutes, depending on the traffic. Alternatively, you can also opt for the KLIA Ekspres train to KL Sentral, followed by a taxi or Grab ride to the hotel.
For those arriving at Sultan Abdul Aziz Shah Airport (also known as Subang Airport), the hotel is just a short 20-minute drive away. Taxis and ride-hailing services like Grab are readily available at the airport, making it easy to reach Acappella Suite Hotel in no time.
Once you arrive at the hotel, you will be greeted by its modern and stylish ambiance, offering a range of well-appointed suites that cater to both business and leisure travelers. The hotel also boasts a variety of amenities, including a rooftop pool, fitness center, and a selection of dining options. With its strategic location and easy accessibility from the nearest airports, Acappella Suite Hotel is the perfect choice for a comfortable and convenient stay in Shah Alam, Malaysia.
Explore the Vibrant Surroundings of Acappella Suite Hotel
Situated in the heart of Shah Alam, Acappella Suite Hotel offers easy access to a range of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find the magnificent Sultan Salahuddin Abdul Aziz Shah Mosque. Known for its stunning architecture and towering minarets, this mosque is a must-visit for its serene atmosphere and breathtaking views.
For nature lovers, Shah Alam Lake Garden is a delightful oasis nearby. Take a leisurely stroll along the well-manicured pathways, admire the vibrant flowers, and enjoy the peaceful ambiance. The garden also features a beautiful lake where you can rent a paddleboat and explore the tranquil waters.
Art enthusiasts will be delighted to visit Laman Seni Shah Alam, a vibrant outdoor art gallery showcasing a collection of colorful murals and sculptures. Take a leisurely walk and immerse yourself in the local art scene, capturing Instagram-worthy photos along the way.
Thrill-seekers can head to Wet World Water Park Shah Alam, a popular water park just a short drive from the hotel. With a variety of exhilarating water slides, wave pools, and lazy rivers, it's the perfect place to cool off and have fun with family and friends.
History buffs can visit the Raja Tun Library (Perpustakaan Raja Tun) and Sultan Alam Shah Museum, both located within close proximity to the hotel. Immerse yourself in the rich history and culture of Shah Alam as you explore the exhibits and artifacts on display.
Taman Tasik Shah Alam, a sprawling park with lush greenery, is a great spot for a picnic or a leisurely jog. Enjoy the fresh air and serenity as you unwind amidst nature's beauty.
For those interested in royal history, a visit to Istana Bukit Kayangan is a must. This grand palace, the official residence of the Sultan of Selangor, offers guided tours where you can learn about the royal heritage and admire the stunning architecture.
Sports enthusiasts can catch a game or concert at Stadium Matsushita, a multi-purpose stadium known for hosting various sporting events and entertainment shows.
Visitors seeking spiritual solace can visit Gurdwara Sahib Shah Alam, a Sikh temple where you can witness the vibrant Sikh culture and partake in religious ceremonies.
With its prime location and proximity to these exciting landmarks and attractions, Acappella Suite Hotel is the perfect base for exploring all that Shah Alam has to offer.
Convenient Public Transport Stations near Acappella Suite Hotel in Shah Alam
Situated in the vibrant city of Shah Alam, Acappella Suite Hotel offers easy access to various public transport stations, making it a convenient choice for travelers. One of the nearby public transport stations is the Shah Alam Komuter Station, located just a short distance away from the hotel. This station is part of the KTM Komuter network, providing seamless connectivity to different parts of Shah Alam and the surrounding areas. Travelers can hop on a train from this station to explore popular attractions such as the Sultan Salahuddin Abdul Aziz Mosque and the Shah Alam Gallery.
Another public transport option near Acappella Suite Hotel is the bus stop located within walking distance. From this bus stop, travelers can catch a bus to reach different parts of Shah Alam and beyond. The well-connected bus network ensures that guests can easily explore the city's attractions, including the i-City Theme Park and the Blue Mosque. With these convenient public transport options, guests staying at Acappella Suite Hotel can effortlessly navigate Shah Alam and make the most of their stay.
A Gastronomic Adventure Awaits
Indulge in a culinary journey right at your doorstep when you stay at Acappella Suite Hotel. With a plethora of dining options within walking distance, you'll be spoilt for choice. Sink your teeth into succulent steaks at Me'nate Steak Hub, known for their perfectly grilled cuts. For authentic Malaysian cuisine, head to Restoran Hatinie or Mohd Chan Restaurant @ Shah Alam Seksyen 15, where you can savor local favorites prepared with love and passion. Craving for some spicy delights? Try the mouthwatering asam pedas at Asam Pedas Parit Jawa. If you're in the mood for a hearty meal with a stunning view, Ehsan's Vista Alam is the place to be. For a taste of Indian cuisine, Syed Bistro Seksyen 3 offers a wide range of flavorful dishes. Super Saigon Shah Alam Seksyen 9 is a must-visit for lovers of Vietnamese cuisine, while Restoran Sate Kajang Hj Samuri at PKNS Shah Alam serves up delicious satay. Don't forget to drop by Kak Anie Shellrock Tasik Shah Alam for a quick bite or refreshing beverages. With such a diverse selection of restaurants, your taste buds are in for a treat!
Shop 'til You Drop at Acappella Suite Hotel
Located in the heart of Shah Alam, Acappella Suite Hotel is surrounded by a plethora of shopping landmarks that are sure to satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Tesco Shah Alam, Plaza Alam Sentral, and Shah Alam City Centre Mall, offering a wide range of retail outlets, restaurants, and entertainment options. For a more traditional shopping experience, head over to Kompleks PKNS Shah Alam, where you can browse through a variety of local handicrafts and souvenirs. If you're looking for a one-stop shopping destination, AEON Mall Shah Alam is the place to be, with its extensive selection of international and local brands. SACC Mall and Anggerik Mall are also nearby, perfect for those seeking a mix of popular fashion brands and specialty stores. And let's not forget about Giant Hypermarket, where you can stock up on groceries and household essentials. With so many shopping options right at your doorstep, Acappella Suite Hotel is the ideal choice for a retail therapy getaway.
Affordable Luxury at Acappella Suite Hotel
Experience the best of Shah Alam without breaking the bank at Acappella Suite Hotel. With an average room price of just $67, this hotel offers exceptional value for money compared to the city's average price of $47. At Acappella Suite Hotel, you can indulge in luxury without compromising on your budget.
Step into your spacious and elegantly designed room, where comfort and style seamlessly blend together. Each room is equipped with modern amenities, including a flat-screen TV, complimentary Wi-Fi, and a cozy seating area. The hotel also boasts a range of facilities, including a fitness center, swimming pool, and on-site restaurants, ensuring that your every need is catered to.
Whether you're visiting Shah Alam for business or leisure, Acappella Suite Hotel is the perfect choice. Enjoy the convenience of its central location, with easy access to popular attractions, shopping malls, and corporate offices. Book your stay today and discover the epitome of affordable luxury at Acappella Suite Hotel.
Great Stay with Spacious Rooms and Friendly Staff
Acappella Suite Hotel in Shah Alam, Malaysia has received rave reviews from its satisfied customers. With spacious and clean rooms, guests have enjoyed a comfortable and pleasant stay. The hotel's beautiful and well-maintained ambiance adds to the overall experience. The staff at Acappella Suite Hotel are praised for their friendliness and excellent service, making guests feel welcome and valued. Families particularly appreciate the hotel's kid-friendly amenities and rooms, ensuring a memorable stay for both parents and children. Additionally, the delicious breakfast served at the hotel is highly recommended, providing a great start to the day. With its excellent facilities and positive guest experiences, Acappella Suite Hotel is a top choice for visitors to Shah Alam, Malaysia.
Exceptional Customer Ratings at Acappella Suite Hotel
Acappella Suite Hotel in Shah Alam, Malaysia has garnered exceptional customer ratings, making it a top choice for discerning travelers. With an impressive overall rating of 8.8, guests have consistently praised the hotel for its outstanding value, impeccable facilities, and exceptional cleanliness.
One of the standout features of Acappella Suite Hotel is its exceptional value for money. With a rating of 8.9 for value, guests have consistently commended the hotel for offering affordable rates without compromising on quality. Whether you are traveling for business or leisure, Acappella Suite Hotel provides excellent amenities and services that exceed expectations, all at a reasonable price.
The hotel's facilities have also received high praise from guests, with a rating of 8.8. Acappella Suite Hotel offers a range of modern amenities to enhance your stay, including a fitness center, swimming pool, and spa. Whether you want to unwind after a long day of meetings or stay active during your vacation, the hotel has everything you need to make your stay enjoyable and convenient.
Furthermore, Acappella Suite Hotel has earned an impressive rating of 9.0 for cleanliness. Guests have consistently praised the hotel for its immaculate rooms and public areas, ensuring a comfortable and hygienic stay. The hotel's commitment to maintaining high cleanliness standards is evident in every aspect of the property, providing guests with a pleasant and worry-free experience.
In addition to these outstanding ratings, Acappella Suite Hotel also scores well in other areas. With an 8.7 rating for location, the hotel offers convenient access to nearby attractions, shopping centers, and dining options. While comfort received a rating of 8.0, guests have still found the rooms to be cozy and well-appointed. Lastly, the staff performance at Acappella Suite Hotel has been highly praised, with a rating of 8.8. The friendly and attentive staff members go above and beyond to ensure that guests have a memorable and enjoyable stay.
With its exceptional customer ratings across various categories, Acappella Suite Hotel is a top-rated choice for travelers seeking a comfortable and value-for-money stay in Shah Alam, Malaysia. Book your stay at Acappella Suite Hotel and experience the outstanding service and amenities that have earned it such high praise from satisfied guests.
Excellent8.9
Facilities
Excellent9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Effective from 1st January 2026, the Selangor State Government has imposed a mandatory Sustainability Tax of RM5.00 per room per night. This fee is not included in the room rate and will be collected upon check-in or check-out at the hotel.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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The hotel has a great location near Shah Alam and Malawati stadium, Giant, Ahad pasar tani, and restaurants. The hotel offers excellent and friendly staff service and hospitality making guests feel at home. Also, clean and spacious rooms with complete kitchen equipment and nice ambiance and facilities including swimming pool and playground with trampolines. Moreover, good value for money with huge apartment rooms is highly appreciated by guests.
Great location, friendly staff, good value. Minor issues with lighting and housekeeping.
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Family
I booked 4 rooms — 2 rooms with two queen beds each (no living room) for 4 persons per room including breakfast, and another 2 Premier King rooms with one king bed and a living room, also including breakfast. However, during check-in, there was a mix-up with the room allocation. The rooms given were Deluxe Queen rooms with one queen bed and a living room, instead of the two queen beds without a living room as originally booked. Additionally, the breakfast for those rooms was only for 2 persons, when it should have been for 4. Fortunately, I had the booking receipt that clearly showed the room types reserved. Nevertheless, the hotel staff handled the situation very well — they provided us with an extra room and adjusted the breakfast entitlement to 4 persons for the affected room. Breakfast was also extended to the extra room. Overall, the hotel service was excellent, despite the initial misunderstanding. The rooms were very spacious and clean, but I would like to suggest removing the two kayaks from the swimming pool, as they pose a safety risk. One guest was injured after hitting one of the kayaks, and they also make the swimming area smaller.
Stayed from 13 - 16 June, all I can say is, great job everyone from the Front office all the way to Housekeeping team. 1. Khairul FO, who assisted me during check-in was clear with his explanation, did his best on accommodating our families to be on the same floor. Khairul truly turned our day around — from what started as a disappointing Airbnb experience to being welcomed with the warmest hospitality. His kindness, professionalism, and genuine care made all the difference. We can’t thank him enough! 2. Housekeeping team did their job by ringing the bell at 10am, (it’s a malay skinny man i forgot his name), kudos for being polite to ask if we need a makeover. AND YES, the makeover was bomb! They did it super fast upon request, when we came back, it was clean!!!! 3. This is the first hotel that made my stay very comfortable, even the 5 stars well known cant make me sleep in peace. I had a very great quality sleep here. Woke up not feeling groggy. The bed is superb. Thank you all from the check-in, during our stay & check-out, it was all great. WILL RECOMMEND & DEFINITELY RETURN!!!!!
⭐️⭐️⭐️⭐️☆ (4/5) I stayed at Acapella Suite Hotel, Shah Alam for 3 days and 2 nights. Overall, it was a very pleasant and comfortable experience. Check-in & Service The check-in was smooth, and the staff were friendly and professional. Valet parking is available, which made things more convenient. Room & Facilities The suite was spacious and comfortable, with a homely feel. It felt very safe since the lift requires a hotel card for access. The swimming pool and gym were well maintained. However, I did notice some mold in the water heater, which should be replaced for better upkeep. Food & Dining The breakfast was great with a wide variety and tasty options. Room service was fast and the food quality was good as well. Location Strategic location in Shah Alam, close to attractions and shopping. Parking was secure and convenient. Overall A safe, comfortable, and value-for-money stay. With some minor maintenance improvements, it could easily be a 5-star experience. I’d definitely consider staying here again.
We had a wonderful stay at Acappella Suite Hotel, especially as a family with young children. Here’s what made it great: ✅ What we loved: They allowed us to check in early since the room was ready — super helpful as we arrived early to drop off our luggage. We were lucky to get a room just a few steps from the pool — very convenient! The hotel has a swimming pool and a fun wet playground — perfect for kids to enjoy. The room comes with a kitchen and microwave, which was super useful for preparing quick meals or baby food. The room was comfortable, clean, and family-friendly. A RM100 deposit is required at check-in — just something to take note of. Overall: A clean, comfortable stay with great facilities for kids. Highly recommended for families looking for a relaxing and convenient place in Shah Alam.
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Golf course [on-site]
“A Great Raya Stay for Families”
We booked Acapella Suites for Raya and it did not disappoint. Facilities were clean and well-maintained, and the price is genuinely great value. Breakfast was average but decent, and both check-in and check-out were quick and efficient. Parking is a highlight — spacious and right by the lobby exit, which is a huge plus when travelling with family. No bellboy, but the security team handles it well. Room service was prompt too. We couldn't get the Family Suite as it was fully booked, so we took the Superior Twin Suite instead — and it comfortably fit our family of 5 with just one extra mattress. Would highly recommend for a family stay!