Ace Hotel Batam
Ace Hotel Batam
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Ace Studio Ace Hotel Batam
Ace Studio
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Interior view Ace Hotel Batam
Interior view
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Interior view Ace Hotel Batam
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Entrance Ace Hotel Batam
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Location
Excellent
8.1
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Very good
From 202 reviewsSee what guests said
7.1
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
Ace Studio
Ace Studio
...
  • No view
  • 20 m²/215 ft²
  • 1 double bed
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Ace Deluxe
Ace Deluxe
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds or 1 double b...
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More about Ace Hotel Batam

More about Ace Hotel Batam

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Real reviews from real guests

Agoda Reviews (202)Booking.com Reviews (71)
7.1
Very good
Read reviews from:
Cleanliness6.8
Facilities5.4
Location8.1
Room comfort and quality6.9
Service7.6
Value for money7.1
Provided by verified guests of Agoda
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Ace Deluxe
Ace Studio
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8.4
Nur from Singapore
Couple
Ace Studio
Stayed 2 nights in December 2017
It was a very friendly hotel, their service was excellent.”
The only problem was the studio room is too small for us as a muslim to pray, However everything else was awesome!
Reviewed January 03, 2018
8.8
Muhd from Singapore
Couple
Ace Studio
Stayed 1 night in December 2017
The room”
Room quite small but overall its good.. near to Nagoya mall.. from here walk to Nagoya mall like almost 10mins...
Reviewed January 01, 2018
5.6
Patricia from Singapore
Group
Ace Studio
Stayed 2 nights in December 2017
Friendly staffs, good brrakfast. However, water in shower is VERY SMALL! Very bad Cleanliness”
Really hope the management will look into the water which is way too small. Bed sheet and towel all not clean. My friend came bk with asthma.. cos very dusty
Reviewed December 29, 2017
4.4
Siti from Singapore
Couple
Ace Studio
Stayed 1 night in December 2017
Acceptable”
I think the room fit for backpackers.. Room abit squeezy.. Toilet are horrible.. It looks like it havent been wash since many years..
Reviewed December 24, 2017
3.2
Daniel from Malaysia
Solo traveler
Ace Studio
Stayed 2 nights in December 2017
Room ”
The room was given is not a non smoking room as confirmed by the FO. The fridge is not cleaned, smelly and found hair inside. The toilet not cleaned properly. The toilet bowl not flushed n can see the urine stain on the toilet seat. The breakfast at 7am and was partial ready. Reported and given feedback to hotel staff but no action at all. The room fool of noise from out laundry machine n other machinery disturbing sleeping time.
Reviewed December 23, 2017
6.4
Wirawan from Indonesia
Business traveler
Ace Studio
Stayed 1 night in December 2017
Good”
Cleanliness really need improvement. Because of location is 5 minutes walk away from Nagoya, it's still quite value for money. Recommendation: I rather have cheaper room rate than FREE breakfast!
Reviewed December 22, 2017
7.6
Paul from Singapore
Solo traveler
Ace Deluxe
Stayed 4 nights in February 2017
Very good”
Generally a good location as it near to Nagoya shopping mall.
Reviewed October 11, 2017
10.0
nurul from Malaysia
Solo traveler
Ace Deluxe
Stayed 1 night in August 2017
great experience”
stayed here for 1 nights , definitely was a good experience. satisfied with all . value for money. nearby to nagoya mall and nagoya street. walking distance. food stalls and convenient shops are walking distance too. will repeat again for next batam plan !
Reviewed October 11, 2017
5.6
nana from Singapore
Couple
Ace Studio
Stayed 1 night in September 2017
Simple Budget hotel.”
Hotel is location is very convenient Spa , shopping center and eateries are a walking distance. Rooms are on 2nd and 3rd floor of the building, concierge are on standby to help you to the rooms. However, it is inconvenience if you have large and heavy luggages because there's no lift in the hotel. Breakfast spread was ok. But at the egg station, was rather disappointing. Staff wasn't ready for orders and was rather rude when she was approached by guest.
Reviewed September 18, 2017
4.4
WAI from Malaysia
Couple
Ace Deluxe
Stayed 1 night in July 2017
room hot, staff services so slow. ”
call few time, staff only take action. air-corn not enough cold, hotel room hot , call services. but slow.
Reviewed July 31, 2017
3.6
Syed from Singapore
Couple
Ace Studio
Stayed 1 night in July 2017
Do not appreciate repeat guest”
This is my 4th time in the hotel request for upgrade to Deluxe was simply ignored. Told them request STRICTLY non-smoking room but room smell of smoke. Ask for air freshner the guy at the Reception follow me up check on the trolley and promised to send but he never come and we stay with the cigarette smell room. Dont bother to change room as we are tired. Will never stay again
Reviewed July 26, 2017
4.0
Issey from Singapore
Couple
Ace Deluxe
Stayed 1 night in June 2014
No frills”
Budget hotel. Stayed for one night as it was near the famous Dos and also Nagoya hill.
Reviewed July 19, 2017
5.2
Issey from Singapore
Couple
Ace Studio
Stayed 1 night in June 2014
No frills”
Budget hotel. Stayed for one night as it was near the famous Dos and also Nagoya hill.
Reviewed July 19, 2017
3.2
Jean from Singapore
Couple
Ace Deluxe
Stayed 2 nights in July 2017
Acceptable”
Bad smelling sheets and pillows. Feels like they didn't change them each time a guest checks out. Breakfast had a poor selection, coffee was blend, orange juice was just cordial and water. There was no lift and entire stairwell and corridors of hotel had no aircon. Staff were generally friendly but not proactive. Room was not very clean, noisy by the roadside and sheets were stained. I think the hotel needs revamp and a major makeover.
Reviewed July 07, 2017
7.6
Jessica from Singapore
Group
Ace Deluxe
Stayed 1 night in May 2017
travelling with friends”
for a short trip, the hotel is definitely recommended. not for those with huge luggages thou, as there is no lift. cleaniness... the comforter and beds do have stains, which is really uncomfortable but it was for a short night stay thus we did not feedback, and the floor seems really dusty but this is a shop house kind of building thus it's pretty understandable. other than these, not much to comment on. as we went during the start of fasting month there wasn't much people, the buffet was thus not available. it was ala carte. the staff cooked goreng rice for me, it was really good, but had stomach upset after that, not sure if it was the food thou, but overall, definitely a great stay for the location. just cross (dangerously) and you get to nagoya hill!
Reviewed June 06, 2017
10.0
nurul from Singapore
Group
Ace Studio
Stayed 2 nights in May 2017
Convenient and Centralize ”
Very convenient to any shopping or restaurant areas. Hotel is clean but the walls are really thin and not sound proof. But nevertheless its a great place for a getaway.
Reviewed May 18, 2017
9.2
Teo from Singapore
Couple
Ace Deluxe
Stayed 1 night in March 2017
Travel to Batam for Orphanage Charity”
The next coming trip will be on 8th & 9th April 2017 It will be also for Orphanage Charity with a group of 30 people Hope that ACE Hotel will give us additional benefits on our April 2017 trip.
Reviewed March 21, 2017
8.0
Stephen from Singapore
Couple
Ace Studio
Stayed 1 night in January 2017
Good for a no frills budget hotel”
5-10 mins stroll to Nagoya Hill S.C, but you must cross a busy big main street to get there. To cross the road you have to do it the Hanoi way, except the cars are way faster, so it's rather dangerous. The hotel shower water is clean and hot, unlike what some reviewers wrote. Room is very clean too, though small. The toilet floor tiles could be better scrubbed and maintained. My only real grouse is about their pillows, which many reviewers wrote about. It is extremely thin, which makes sleeping or watching tv while lying uncomfortable. A good pillow is so cheap there, I wonder why couldn't they get a good one. Breakfast is very average. The guy making took forever to make some omelettes for us. We saw him giving the eggs to other Malays first, even though I'm sure I ordered before them. Maybe he's just confused. Oh yes, there's no lift! I'm ok as I enjoy climbing stairs, but if you're frail or old, then this place is not for you. They claim to be green and eco-friendly, however their large tv is on 24 hours even though nobody is watching them. How energy saving is that? The small road just beside the hotel looks dodgy, but it's actually safe.
Reviewed February 04, 2017
5.6
S from Singapore
Solo traveler
Ace Studio
Stayed 2 nights in January 2017
not bad”
low on facility's
Reviewed January 31, 2017
6.8
NAZZRI from Singapore
Family with young children
Ace Deluxe
Stayed 2 nights in December 2016
Location is very convenient.”
Near Nagoya Hill Shopping
Reviewed January 28, 2017
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