8.4
Excellent
/10
(445 reviews)See what guests said
View2
Housekeeping2
24-hour front desk1
See map
9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Empire State Building 360 m
Grand Central Terminal 1.2 km
Broadway 1.4 km
Times Square 1.4 km
High Line 1.4 km
Top of the Rock 1.6 km
Central Park 2.8 km
The Metropolitan Museum of Art 4.3 km
The National 9/11 Memorial & Museum 4.4 km
Statue of Liberty 7.9 km
Nearby landmarks
Ame Ame 10 m
Marble Collegiate Church 80 m
Saint-Petersburg Global Trade House 120 m
Mona Sharaf Shopping Tours 120 m
Isabel Toledo 130 m
Church of the Transfiguration 150 m
Hip-Hop Look at New York 170 m
Museum of Sex 180 m
230 Fifth 190 m
Gallery At The Gershwin 200 m
Ace Hotel

"29th and Broadway is a very good location and that was a big plus."

Thomas - June 10, 2018
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Free Wi-Fi

Ace Hotel

20 West 29th Street, Gramercy, New York (NY), United States, 10001 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Empire State Building
Within 360 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 400 meters to public transportation

  • Airport transfer

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in New York (NY) every 1 minutes on Agoda.com
Value for money7.8
Distance to city center1km
Location rating9.0
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.2 km

Rooms available at Ace Hotel

Excellent
Room comfort & quality
8.6
Loft Suite
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed
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Queen Medium Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
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Large Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Medium
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
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Small
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
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Medium King
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
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Double
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 double beds
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bunk
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 bunk bed
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Mini
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
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Double Room with Two Double Beds
...
  • Room size: 33 m²/355 ft²
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at Ace Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ace Hotel?

For those who wish to drive their own cars, Ace Hotel has a car park available for guests. Parking is available for an additional charge.

What are my dining options at Ace Hotel?

Ace Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Ace Hotel?

Ace Hotel does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Ace Hotel

  • 9.2
    Exceptional
    Location

    "The location is perfect and so close to midtown Manhattan."

    YiChun

    |

    November 10, 2019

  • 9.2
    Exceptional
    Spaciousness

    "The room was very spacious and beautifully decorated."

    Carolina

    |

    January 7, 2020

  • 9.2
    Exceptional
    Spaciousness

    "The room is clear and big enough for two."

    YiChun

    |

    November 10, 2019

Property ranking|Compared to 1,925 New York (NY) properties
See all rankings
Room comfort score
8.6/10
Cleanliness score
8.7/10
Location score
9/10
Service score
8.5/10
Better than
97
%
of New York (NY) properties
Better than
93
%
of New York (NY) properties
Better than
92
%
of New York (NY) properties
Better than
92
%
of New York (NY) properties
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Overall rating:
8.4
Excellent
445 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.0
Read all reviews >
What travelers say they love:
It's quality across the board with the nicest staff anywhere...
kHyal from United States
Business traveler
More about Ace Hotel

More about Ace Hotel

When visiting New York (NY), you'll feel right at home at Ace Hotel, which offers quality accommodation and great service. The hotel lies 1km from the city center and provides accessibility to important town facilities. Visitors to the hotel can take pleasure in touring the city's top attractions: Ame Ame, Marble Collegiate Church, Saint-Petersburg Global Trade House.

Take advantage of a wealth of unrivaled services and amenities at this New York (NY) hotel. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage are just a few of the facilities that set Ace Hotel apart from other hotels in the city.

The hotel features 275 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in New York (NY), make Ace Hotel your home away from home.

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Most talked about facilities

Housekeeping
7 mentions
Food & Dining
6 mentions
Internet
6 mentions
Taxi
1 mention

What they offer

7.6
Very good
Staff 

"Staff are nice and willing to help with good attitude."

Wing

|

November 11, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

The Breslin Bar & Dining Room
Cuisine:American
Menu:Buffet
The John Dory Oyster Bar
Cuisine:Seafood
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Ace Hotel from real guests

Verified reviews provided by Booking
Agoda Reviews (445)Booking.com Reviews (1222)
8.4
/
10
Excellent
Cleanliness8.6
Facilities8.1
Location9.2
Room comfort and quality8.3
Service8.8
Value for money7.6
High score for New York (NY)
Rating
9+ Exceptional (991)
8-9 Excellent (431)
7-8 Very Good (406)
6-7 Good (162)
<6 Below Expectation (261)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
Don't miss out!Users are booking a place in New York (NY) every 1 minutes on Agoda.com
All guests (1222)
All languages
Showing 2251 verified guest comments
12345
7.0
Very good
Denise
Family with young children

A great place to stay....”

Excellent location. Easy to walk to Times Square, 34th street, and of course, places to eat. It was just around the corner from the Empire State building. I felt very safe
My TV did not work well. I think it was a problem with the network
Reviewed March 16, 2020

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10.0
Exceptional
Joanna
Solo traveler

Exceptional”

Personalized service, wonderful rooms, great location, excellent in house restaurant.
Reviewed March 14, 2020

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5.0
Emelie
Business traveler

Friendly staff, central location but...”

Very friendly and helpful staff. Great vibe and atmosphere. Great place to stay, work and visit the city.
The room was very overpriced for what it was: it felt like a closet with a bunk bed. Very bad lightning in the room. Noisy room due to toilet&#47;plumbing noise. No complimentary coffee&#47; tea...
Reviewed March 10, 2020

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10.0
Exceptional
Lauren
Business traveler

Exceptional”

comfy beds. great location.
a little bit loud in the hallway
Reviewed March 02, 2020

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5.0
Kathleen
Business traveler

Passable”

Location was perfect. Staff very nice and helpful. the people that clean the rooms are amazing.
too dark in rooms. Lighting is awful. Food was also terrible.
Reviewed March 02, 2020

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10.0
Exceptional
Michail
Couple

Exceptional”

Impressive upscale accommodations that leave you wanting more !! We loved it and we will be back soon!
Didn&#39;t have any issues only pros
Reviewed February 24, 2020

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6.7
Good
Anonymous
Group

Pleasant”

Great Location and atmosphere.
The room was extremely hot. Even with the heat turned off and the window open, the room was nearly unbearable.
Reviewed February 23, 2020

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7.5
Very good
Sara
Couple

Good”

Location was great and atmosphere in the bar &#47; reception was good although very loud
The room was small and the lack of wardrobe was an issue . Also no storage &#47; shelves for toiletries etc
Reviewed February 20, 2020

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10.0
Exceptional
Franklin
Couple

Beautiful place ”

Great service all around. Great food, beautiful bar.
My bathroom window was broken and I had all the cold air coming in.
Reviewed February 19, 2020

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10.0
Exceptional
Rolando
Solo traveler

FOR THE LOW PRICE, I...”

Centrally located to shops, tours, reastaurants etc
not the hotel bu the roads leading to hotel looked dirty
Reviewed February 19, 2020

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7.0
Very good
Betty
Business traveler

Good”

bathroom too small no info on phone could not call the front desk in the middle of the night more info needed on a&#47;c and heat in the winter
too dark and basic but very good beds ,no fan in bathroom had to open window 33degrees outside !!!
Reviewed February 14, 2020

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7.1
Very good
Anonymous
Business traveler

Nice hipster hotel”

Lobby bar and simple clean room. Not all but mostly staffs are so friendly.
A bit sad in room looks like hospital in a way.
Reviewed February 11, 2020

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10.0
Exceptional
Michele
Group

A spacious and comfortable room,...”

We were 3 friends meeting up in NYC for a long weekend and booked a double at the Ace Hotel. Our room was spacious, very spacious for NYC!, and the decor was all glorious hipster vibe. The beds were...
The bathroom, which was on the cramped side, stayed quite cold, which wasn&#39;t so fun in the morning. It was a bit challenging to shower without getting the rest of the bathroom wet, as the shower ...
Reviewed February 10, 2020

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7.0
Very good
Jessica
Couple

Great hotel in a good...”

I book at the Ace for the location (central, easy to walk to and from places) and the Stumptown coffee in the lobby. The beds and amenities are decent, not luxurious but perfectly comfortable. I asked...
The Ace has been a great hotel that is showing its wear. Our small room was well-appointed but had a distinctive urine-like odor (could have been carpet or bathroom). I let them know about it on the ...
Reviewed February 03, 2020

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8.3
Excellent
Kailey
Business traveler

Very good”

Location was great!
The mattress sank in the middle and the location of my room was always noisy due to its proximity to the maid closet
Reviewed February 03, 2020

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8.0
Excellent
Laura
Group

Fun experience, great location with...”

Nice stay! Hip vibe, fun to stay and hang with some friends. Rooms are simple, clean and minimal. They could have used more shelves for storage in bathroom and for suitcases. The staff was excellent. ...
Reviewed February 01, 2020

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7.0
Very good
Anonymous
Family with young children

Good”

Public lounge area. Could never get a seat for a drink.
Reviewed January 29, 2020

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10.0
Exceptional
Thomas
Family with young children

Exceptional”

The bed was extra fluffy and the eggs were like a cloud!
Reviewed January 28, 2020

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9.0
Exceptional
Patricia
Solo traveler

Hip and stylish with great...”

I thoroughly enjoyed my stay at The Ace. The hotel is an relatively easy walk from Penn Station. There is also a subway stop right around the corner. Walking in for the first time, I saw a huge, ...
I was somewhat annoyed by the dim lighting in the room (also in the hallways). It&#39;s part of the funky, retro-industrial vibe that the Ace has, but the one recessed light and desk lamp next to the ...
Reviewed January 25, 2020

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10.0
Exceptional
Alexandra
Couple

Amazing location!”

The hotel is modern and situated within walking distance to some of the best restaurants and bars in the city.
Reviewed January 25, 2020

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12345
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