8.4
Excellent
/10
(1,667 reviews)See what guests said
See map
9.0

Excellent

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Ame Ame 10 m
Marble Collegiate Church 80 m
Saint-Petersburg Global Trade House 120 m
Mona Sharaf Shopping Tours 120 m
Isabel Toledo 130 m
Church of the Transfiguration 150 m
Hip-Hop Look at New York 170 m
Museum of Sex 180 m
230 Fifth 190 m
Gallery At The Gershwin 200 m
Nearby landmarks
Empire State Building 360 m
Grand Central Terminal 1.19 km
Broadway 1.38 km
Times Square 1.38 km
High Line 1.44 km
Top of the Rock 1.65 km
Central Park 2.82 km
The Metropolitan Museum of Art 4.26 km
The National 9/11 Memorial & Museum 4.37 km
Statue of Liberty 7.89 km
Ace Hotel

"Hotel has attached boutique retail and food, liquor and coffee, any of which is a great convenience for weary travelers."

Alex - July 17, 2019

bunk Ace Hotel
Lobby Ace Hotel
Lobby Ace Hotel
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Free Wi-Fi

Ace Hotel

20 West 29th Street, Gramercy, New York (NY), United States, 10001 - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to Empire State Building
Within 360 m of property
  • 400 meters to public transportation

  • Airport transfer

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in New York (NY) every 1 minutes on Agoda.com
Value for money7.8
Distance to city center1km
Location rating9.0
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.2 km

Rooms available at Ace Hotel

Excellent
Room comfort & quality
8.6
Loft Suite
Loft Suite
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed
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Queen Medium Room
Queen Medium Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
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Large Room
Large Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Medium
Medium
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
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Small
Small
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
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Medium King
Medium King
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
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Double
Double
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 double beds
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bunk
bunk
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 bunk bed
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Mini
Mini
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
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Single Room
Single Room
...
  • Room size: 13 m²/140 ft²
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at Ace Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ace Hotel?

For those who wish to drive their own cars, Ace Hotel has a car park available for guests. Parking is available for an additional charge.

What is the smoking policy at Ace Hotel?

Ace Hotel does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Ace Hotel

  • 9.2
    Exceptional
    Location

    "The location is perfect and so close to midtown Manhattan."

    YiChun

    |

    November 11, 2019

  • 7.6
    Very good
    Staff 

    "Staff are nice and willing to help with good attitude."

    Wing

    |

    November 11, 2019

  • 9.2
    Exceptional
    Spaciousness

    "The room was very spacious and beautifully decorated."

    Carolina

    |

    January 7, 2020

Property ranking|Compared to 1,925 New York (NY) properties
See all rankings
Room comfort score
8.6/10
Cleanliness score
8.7/10
Location score
9.0/10
Service score
8.5/10
Better than
97
%
of New York (NY) properties
Better than
93
%
of New York (NY) properties
Better than
92
%
of New York (NY) properties
Better than
92
%
of New York (NY) properties
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Overall rating:
8.4
Excellent
445 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.0
Read all reviews >
What travelers say they love:
The stumpton coffee just right next to the hotel offers good...
Wing from Hong Kong
Business traveler
More about Ace Hotel

More about Ace Hotel

When visiting New York (NY), you'll feel right at home at Ace Hotel, which offers quality accommodation and great service. The hotel lies 1km from the city center and provides accessibility to important town facilities. Visitors to the hotel can take pleasure in touring the city's top attractions: Ame Ame, Marble Collegiate Church, Saint-Petersburg Global Trade House.

Take advantage of a wealth of unrivaled services and amenities at this New York (NY) hotel. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage are just a few of the facilities that set Ace Hotel apart from other hotels in the city.

The hotel features 275 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in New York (NY), make Ace Hotel your home away from home.

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Most talked about facilities

Housekeeping
7 mentions
Food & Dining
6 mentions
Internet
6 mentions
Taxi
1 mention

What they offer

9.2
Exceptional
Staff 

"Really great staff, I got upgraded and had a lovely room."

Elisa

|

July 14, 2017

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

The Breslin Bar & Dining Room
Cuisine:American
Menu:Buffet
The John Dory Oyster Bar
Cuisine:Seafood
Menu:Buffet

Nearby restaurants

American cuisine
American cuisine
The Breslin
20 m American, Bar, Gastropub
No. 7 Sub
50 m American, Vegetarian
Sweetgreen
100 m American, Gluten Free, Healthy
Italian cuisine
Italian cuisine
Contornos
170 m Italian
Broadway Pizza
180 m Italian, Pizza
Waldy's Wood-Fired Pizza & Penne
240 m Italian, Pizza
Asian cuisine
Asian cuisine
Jongro BBQ
220 m Asian, Barbecue, Korean
HanaMichi
220 m Asian, Japanese, Korean
Pho 32 & Shabu
220 m Asian, Korean, Soups

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Ace Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (445)Booking.com Reviews (1222)
8.4
/
10
Cleanliness8.7
Facilities8.2
Location9.0
Room comfort and quality8.6
Service8.5
Value for money7.8
High score for New York (NY)
Rating
9+ Exceptional (106)
8-9 Excellent (89)
7-8 Very Good (83)
6-7 Good (27)
<6 Below Expectation (17)
Time of the year
Mar - May (67)
Jun - Aug (93)
Sep - Nov (85)
Dec - Feb (77)
Don't miss out!Users are booking a place in New York (NY) every 1 minutes on Agoda.com
All guests (445)
All room types
All languages

Show reviews that mention 

Showing 322 verified guest comments
12345
10.0
Exceptional
Melissa from United States
Solo traveler
Mini
Stayed 1 night in December 2012

Incredible hotel! Will definitely stay there again”

Great atmosphere, unique, funky decor and friendly helpful staff

I have stayed in many hotels in Manhattan and the Ace Hotel takes the cake! I stayed in a 'Mini Room' and I expected it to be tiny, but I was pleasantly surprised at how big it was. The room was unique and funky with great little touches, like recent issues of Time Out NY and a few coffee table books. The bathroom was clean and spacious and the shower was amazing!There were robes in the room that were complimentary during the stay and they were so nice! The bed was extremely comfortable. There was a hip bar/lounge in the lobby that offered drinks and music, along with a few restaurants and a coffee shop. The staff were very friendly and helpful. I will definitely be staying at the Ace Hotel again!

Reviewed January 03, 2013
9.7
Exceptional
Fernanda from Brazil
Solo traveler
Mini
Stayed 5 nights in November 2012

Best hotel ever!”

Location, service, rooms.

i had a wonderful time at ace hotel in ny. the location is excellent, very close to subway and other attractions, such as manhattan mall and herald square; rooms are gorgeously decorated and very cozy (btw, the mini room is not that mini, actually it has quite a good size for a ny hotel); they have the cutest amenities and the most competent (and friendliest) front desk service ever. if you want to go to your room and have some rest, you'll have a quiet place to do it. however, if you want to stay at the lobby, there's good music, nice drinks and lots of people to connect and hang out. i highly recommend.

Reviewed November 27, 2012
9.6
Exceptional
Alex from Australia
Solo traveler
Mini
Stayed 8 nights in April 2019

Fantastic Location, Awesome Atmosphere, Funky Style”

First time I've stayed at the Ace in NYC (stayed at the LA one a few times). The location is fantastic; only a few blocks north of flatiron. Subway stations are nearby, making it a great spot to use as a base to see the rest of Manhattan. The lobby/bar/common area is consistently bustling with people, and you're a good chance of meeting someone new, particularly at night when there are events on every day of the week. Some of the rooms tend to be a bit small (but not unexpected in New York, and clearly marked as such), however they provide everything you need. Hotel has attached boutique retail and food, liquor and coffee, any of which is a great convenience for weary travelers. I'd definitely stay again.

Reviewed July 17, 2019

Thanks for staying with us and for writing this amazing review! You said it all... central location near so many different transit options, our lobby can be your Living Room to the city of New York. Happy you enjoyed some of the wares of our partners. There are many great reasons to have some of the best coffee around inside the lobby as well as a bar, restaurant, barbershop and bagel shop as retail partners in the hotel. We'd love to see you again, let us know when you're headed back. Jeff Butler Front Desk Manangement Team

Responded July 17, 2019
Ace Hotel
8.3
Excellent
Joanne from Singapore
Solo traveler
Small
Stayed 1 night in December 2013

Actually Ace!”

Hip factor, Great restaurants, Good concept

I really enjoyed my stay at Ace Hotel. If you are not a scenester, this place is going to be too hipster for you. I personally feel it's a very whimsical hotel with a great concept. I absolutely love the quirky little details in the room, from calling the fridge, 'ration', to the cool little artwork on the walls and right down to my hangers telling me, "You look good in this." Let's just say everyone can use a little ego booster, even if it's from a little hanger. I got a sweet little upgrade thanks to the great folks at Ace, and that just made my stay a little more Ace. C'mon, that was a pun that was hard to resist! The bar at the Lobby is always crowded, and a good place for people watching. There's a nice buzz to the area, that quietly announces that you are in New York City, the city that never sleeps. The surrounding restaurants, bars and shops around the area almost seem like they are carefully curated by Ace. I was in a food coma after dining at the restaurant. The service and food were amazing. I would definitely stay at Ace again, and would recommend you do so if you are in The City!

Reviewed January 16, 2014
7.7
Very good
Lorenzo from Italy
Business traveler
Mini
Stayed 3 nights in June 2015

One of a Kind”

location, interiors, clean

Ace hotel is surely a "one of a kind" experience in terms of hotel stays. The place is decorated is a very "New York Style" way, dark deception with a great hall, art-decoy type furniture. The rooms and the floors also reflect this taste, and in all my travels is the first time that I have such an experience. In practical terms the rooms are a bit small, there is no real "wardrobe", but you have to judge from the aesthetic point of view which in my opinion here takes the scene and drives practicality away (a little). Bathrooms decorated with New York Subway tiles, everything conveys a very well thought concept that breaks away from the standard hotel rooms. All in all I appreciated the stay at Ace Hotel, beds were comfy (not huge but who cares), internet was good and service real nice. Will come back!

Reviewed July 03, 2015
8.3
Excellent
Ravinder from Australia
Couple
Medium
Stayed 7 nights in November 2012

Everything we expected and more”

the more part

Friendly service in Seattle, NY staff were not as friendly. Great rooms, great location and ambiance. Clean, comfortable (The beds were very good, the best out of all of the hotels we stayed in both the Ace Seattle and Ace NY, no saggy mattresses with over sized pillows which lead to poor sleep and achy bodies. Both hotel rooms were reasonable quiet. Good facilities especially at Seattle with the down stairs kitchen and laundry facilities.

Reviewed December 04, 2012
8.0
Excellent
Camilla from Australia
Group
Stayed 4 nights in August 2013

great position, nyc vibe!”

location, vibe, restaurants and bars

it was fantastic. I loved staying there as it has a 'new york city' vibe and is a lot of fun. it has 2 great restaurants attached and a cafe which does great coffee. I love walking around the city and the ace hotel is in a great position to get almost anywhere in Manhattan if you enjoy walking. having the medium king room was also good, as it was a reasonable sized room from nyc too. I would definitely recommend the Ace hotel to everyone!

Reviewed August 22, 2013
10.0
Exceptional
anthony from United States
Family with teens
bunk
Stayed 5 nights in June 2015

Tony from New Orleans via Detroit”

Atmosphere/decor, Location, Staff

Great. Loved atmosphere and décor. Liked the fact that there were good restaurants and retail stores on site; especially good when you don't feel like going anywhere. Great staff. I especially liked the food at John Dory Oyster Bar; I will return to this hotel on future visits to New York. The only thing missing was a microwave in the room.

Reviewed July 05, 2015
10.0
Exceptional
Yunhyung from South Korea
Solo traveler
Medium
Stayed 7 nights in October 2012

A hip place to hang out and stay”

It has a cool bar, restaurant, cafe downstairs. New Yorkers come to here to enjoy their weekend.

it's a really cool and hip hotel placed in the middle of midtown nyc. staffs were really friendly and every single items in the room had characteristic. i really liked the hotel because it does not look like any other hotels that i've ever been. it only takes 3-5 mins walk to the subway station. it has easy access to every attraction in the city. since manhattan is a really easy place to walk around and find places, travelers should not worry too much about location of the hotel but pick a hip hotel like ace hotel which also has a great location in the city.

Reviewed November 06, 2012
10.0
Exceptional
Rich from United States
Couple
Mini
Stayed 1 night in May 2016

Amazing experience”

We will definitely stay here again! The location is just great, close to the subway and PATH stations and lots of places to eat. Short taxi or Uber ride to the rest of Manhattan.The hotel decor and feel is unique and gives you a memorable NYC stay. Staff very helpful and the amenities are top notch for the price you pay. We've stayed at many different hotels in NYC and this was by far the best value for the money. Thanks ACE Hotel!

Reviewed May 29, 2016
10.0
Exceptional
Tracey from United Kingdom
Family with teens
Stayed 3 nights in November 2012

Fantastic Hotel, great service”

Room with a view! The most comfortable hotel bed I've ever slept in. Great Atmosphere

It was my birthday and the hotel had upgraded us to a large king room on the 9th floor overlooking the Empire State Building. There were flowers in my room on arrival which was a lovely touch. Reception were friendly and efficient, the lobby was buzzing when we checked in (even in the afternoon at 3pm). The room was well equipped - bathrobes,smeg fridge full of goodies, toiletries, hairdryer, iron and board etc). The large rooms are very spacious for NY. We had a lounge area with a leather sofa bed - the decor was great. Room was nice and warm - nothing but positives really, we had a great time and would go back in a heartbeat.

Reviewed December 05, 2012
10.0
Exceptional
Siew from Singapore
Business traveler
Double
Stayed 7 nights in July 2012

Awesome stay!”

Excellent service, food and location and rooms!

I stayed 10 days in Ace hotel and love every minute of my stay there! The Breslin serves delicious food and the rooms are spacious and comfortable. Located near the subway, it makes travelling within NYC extremely convenient. Most importantly, The staff is friendly and extremely helpful. I made the wrong booking and accidentally overstayed but they are very understanding and was prompt in rectifying the problem. Will definitely stay in this hotel again when I visit NYC!

Reviewed July 29, 2012
9.0
Exceptional
Ian from United Kingdom
Couple
Medium
Stayed 1 night in September 2012

Good stay, amazing hotel - wake up call too early!”

Everything about the hotel, the lobby and the breslin restaurant are all exceptional

We really love this hotel, the only bad point was the early morning call which I asked for 5:20am was made at 4:20am - so we lost an hour's sleep. Not ideal considering that 5:30 would have been early enough. I mentioned it to the guys on reception as we left and am waiting for them to come back to me (it's been a few days). Other than that would recommnend the Ace hotel without a doubt and would definitely be keen to stay there again. The breslin is a good place for lunch and the coffee at stumpton which is attached to the hotel is the best in the city.

Reviewed September 05, 2012
9.0
Exceptional
Daniel from New Zealand
Couple
Mini
Stayed 7 nights in November 2012

Excellent location, good staff, modern rooms.”

location. price and amenities.

i had high expectations of the ace and for the most part it did not let us down. the room was small but that's to be expected in nyc. the room was exactly as advertised. it had a safe, desk and great bed. even the bathroom was cool. probably the only thing that didn't do it for us was the lobby with its bar and live dj at night. we really wanted to make use of it, but even overlooking the highish drink prices, the lounges and seats were either always occupied by laptop wielding folk trying to look special or others who were too cool for school, trying way too hard to be hip and trendy. we didn't feel comfortable in that scene and that was a shame. other pluses though were the free fast wifi and the well equipped gym.

Reviewed December 07, 2012
9.3
Exceptional
Karen from United States
Couple
Mini
Stayed 4 nights in November 2012

Hipster hotel in fabulous location”

Cozy, fun design, great food and friendly staff!

wow! we loved this hotel and are going to look into staying at the ace hotel in portland too! great decor and fun to hang out downstairs, drinking wine, checking email. there was free internet in the rooms and all the amenities you need in a hotel - awesome place. we will definitely stay there again!

Reviewed November 28, 2012
8.0
Excellent
Elizabeth from United States
Solo traveler
Small
Stayed 2 nights in August 2012

Great location to hang out, but so-so room”

all the places to eat and drink that are attached

the ace has some great places to eat and drink, and as far as locations within manhattan go, i think it's great inbetween up- and downtown. however, the room i had was a bit odd, perfectly clean and had all the amenities i needed, but it was a bit awkward in its setup. nearly had to take a hammer to the minibar to get it open. regardless, would stay there again, it's just want you want from your ny stay, cool people, food, and drink. and who stays in their nyc hotel room, anyways?

Reviewed August 29, 2012
9.0
Exceptional
Lee from United Kingdom
Couple
Medium
Stayed 5 nights in March 2010

Ace hotel, the name says it all”

Coffee, Smeg fridge, friendliness of staff.
Wish the location was more in thge Downtown area, but you can't just move a beautiful old building like that. Lack of seating in the bar for the guests of the hotel.

Amazing hotel, amazing bar, amazing restaurant and amazing staff, oh yeah and amazing coffee from stumptown. If you'r egoing to stay anywhere in New York it has to be here.

Reviewed March 25, 2010
8.7
Excellent
Riccardo from Italy
Couple
Mini
Stayed 2 nights in March 2012

Just the coolest Hotel in New York!”

Position, environment, atmosphere, furnishment

The best hotel for people that feels young to spend some days in NY. Trendy place also for new yorkers that like to spend the evening there. There are parties all nigths. Friendly and gentle staff. Lovely rooms.

Reviewed April 10, 2012
9.7
Exceptional
Nyan from South Korea
Couple
Large Room
Stayed 1 night in November 2012

Amazing!”

ace hotel has class.

we got upgraded from small room and were totally blown away by ace hotel. amazing decor, very nice size room for a nyc hotel, marvelous setup, classy bathroom and last but not least fully equipped fridge. had a totally unforgettable time here.

Reviewed January 08, 2013
7.7
Very good
Li from Hong Kong
Business traveler
Mini
Stayed 3 nights in March 2014

Comfortable room with stylish design”

Design, staff & location

I loved Ace Hotel from my first stay in Portland. The New York hotel has consistent design element and style with Portland one. The room was simple but cozy. Staff are nice and helpful. I was very happy with my stay in ACE.

Reviewed March 14, 2014
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