Ace Inn Shinjuku
Economy Capsule - Mixed Ace Inn Shinjuku
Lobby Ace Inn Shinjuku
Lobby Ace Inn Shinjuku
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7.3
Very good
/10
(216 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location - 20 meters from city center
Parking
Available
  • Kanemaru Inari Shrine140 m
  • Akebonobashi Subway Station160 m
  • Tsunokami Benzaiten310 m
  • Saigo-ji Temple350 m
  • Zensho-ji Temple370 m
  • Houn-ji Temple520 m
  • Zenkeiji Temple530 m
  • Shimmichi Shopping Street550 m
  • Shoo-ji Temple560 m
  • Yotsuya 3 Chome Train Station630 m
  • Free Wi-Fi

    Ace Inn Shinjuku

    5-3 Katamachi, Shinjuku, Tokyo, Japan, 160-0001 - See map
    "The lockers are a great size and the capsules were huge and comfy."
    Raia - April 12, 2018
    Excellent service
    8.1 rating for service
    Very good comfort
    7.4 room quality and comfort
    • 200 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Laundry service

    • Safety deposit boxes

    This property is in high demand!

    Booked 75 times | 16 travelers are looking at this property right now

    Property ranking|Compared to 13,404 Tokyo properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.4/10
    Room size
    4 sqm.
    Location score
    7.8/10
    Better than
    99
    %
    of Tokyo properties
    Better than
    97
    %
    of Tokyo properties
    Bigger than
    96
    %
    of Tokyo properties
    Better than
    95
    %
    of Tokyo properties
    Value for money7.5
    Location rating7.8
    Nearest airportHaneda Airport (HND)
    Distance to airport16.9 km

    Rooms available at Ace Inn Shinjuku

    Luxury Male Capsule
    Luxury Male Capsule
    ...
    • Room size: 5 m²/54 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Economy Capsule - Mixed
    Economy Capsule - Mixed
    ...
    • Room size: 2 m²/22 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Luxury Capsule - Female Only
    Luxury Capsule - Female Only
    ...
    • Room size: 5 m²/54 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Mixed Dormitory 1 Bed
    Mixed Dormitory 1 Bed
    ...
    • Room size: 2 m²/22 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Budget Capsule Room Mixed-Sex
    Budget Capsule Room Mixed-Sex
    ...
      Enter dates to see prices
      Capsule Room for Men Only
      Capsule Room for Men Only
      ...
        Enter dates to see prices
        Capsule Room for Women Only
        Capsule Room for Women Only
        ...
          Enter dates to see prices
          Capsule
          Capsule
          ...
            Enter dates to see prices
            Capsule - Female Only
            Capsule - Female Only
            ...
              Enter dates to see prices
              Capsule - Male Only
              Capsule - Male Only
              ...
                Enter dates to see prices

                What people love about Ace Inn Shinjuku

                • 7.6
                  Very good
                  Location

                  "The hostel is located to some of main attractions amd connected to Shibuja station."

                  Michaela

                  |

                  July 31, 2018

                • 5.2
                  Review score
                  Staff 

                  "Staff was friendly."

                  caroline

                  |

                  May 29, 2018

                • 6.0
                  Review score
                  Staff 

                  "Staff is very nice, floor, beds and sheets were clean."

                  Noga

                  |

                  June 16, 2017

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                More about Ace Inn Shinjuku

                More about Ace Inn Shinjuku

                4.0
                Review score

                "The hostel is close to a subway station, which was good."

                Madison

                |

                August 21, 2018

                An overview

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                What they offer

                9.2
                Exceptional

                "The dorms were quiet."

                Raia

                |

                April 12, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of Ace Inn Shinjuku from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (216)Booking.com Reviews (554)
                7.3
                /
                10
                Cleanliness6.8
                Facilities6.4
                Location7.8
                Room comfort and quality7.4
                Service8.1
                Value for money7.5
                Rating
                9+ Exceptional (17)
                8-9 Excellent (24)
                7-8 Very Good (30)
                6-7 Good (28)
                <6 Below Expectation (30)
                Time of the year
                Mar - May (33)
                Jun - Aug (43)
                Sep - Nov (33)
                Dec - Feb (20)
                All guests (216)
                All room types
                All languages

                Show reviews that mention 

                Showing 129 verified guest comments
                12345
                8.0
                Excellent
                Bach from Australia
                Solo traveler
                Mixed Dormitory 1 Bed
                Stayed 1 night in May 2019

                Pretty reasonable price for Shinjuku”

                The place was reasonably clean, it was not perfect, but this budget price in Shinjuku area is a good value. They had enough facility and was located near a subway station. The place was quiet, the staffs were friendly, though having difficulties in English communication. I’d stay again if I went on a short trip.

                Reviewed May 29, 2019
                8.4
                Excellent
                Junichi from Taiwan
                Solo traveler
                Mixed Dormitory 1 Bed
                Stayed 1 night in July 2017

                More vacancy than before”

                I like this property because it is near from Shinjuku and the environment is not busy as it is also a residential area. I had a impression that this property has more guest but it seems they have more vacancy than before. I also like the shopping street nearby.

                Reviewed August 04, 2017

                Thank you for leaving your comments to us. We like to improve our service and facility better. Ken E Ace Inn Shinjuku

                Responded May 18, 2018
                Ace Inn Shinjuku
                8.0
                Excellent
                FUNG from Hong Kong
                Solo traveler
                Economy Capsule - Mixed
                Stayed 1 night in July 2015

                comfort capsule but fair facilities”

                great staff, comfort room, excellent location

                Stayed in all three types of rooms during my stay. All are spacious and comfort. Staff are helpful and nice. But no personal electric socket within capsule for the economy type, just one or two near to the door for the whole room. Shower facilities are limited. Only two for females for the whole building. Always queued for shower. But generally it's still a nice and valuable stay.

                Reviewed December 29, 2015
                4.4
                Dong from Japan
                Solo traveler
                Economy Capsule - Mixed
                Stayed 1 night in May 2019

                Rate should be lower than now.”

                It is dirty and smell bad. To some degree, I imagine this before I come here at this low price per night. But it was worse than I thought. The room rates should be more down for this condition. I wouldn't recommend.

                Reviewed June 08, 2019
                4.0
                Madison from United States
                Solo traveler
                Economy Capsule - Mixed
                Stayed 5 nights in August 2018

                Needs Work”

                This hostel has not had a good cleaning or update in too long. The shower rooms were covered in mold and stains. There were cockroaches running across first floor by the elevator. The common room on the 9th floor has only couches with holes and one that was completely broken. It was not clean. The hostel is close to a subway station, which was good.

                Reviewed August 21, 2018

                Thank you so much for leaving your comments to us. We like to improve our service and facility better. Ace Inn Shinjuku

                Responded August 21, 2018
                Ace Inn Shinjuku
                5.2
                Anthony from United States
                Solo traveler
                Economy Capsule - Mixed
                Stayed 3 nights in August 2018

                The only good thing about this hostel is location”

                The first thing the lady told me is to keep all valuables in lockers, because there has been theft. That right there threw me off a little and to top it off on the second day I saw the police at the lobby. Like I said only good place about this hostel is location. Cons: Wooden and small capsules 10 minute shower coins Dryer doesn’t work Lounge was never clean during my stay Wouldn’t recommend this place

                Reviewed August 14, 2018

                Thank you so much for leaving your comments to us. We like to improve our service and facility better. Ace Inn Shinjuku

                Responded August 21, 2018
                Ace Inn Shinjuku
                7.6
                Very good
                Michaela from Slovakia
                Solo traveler
                Economy Capsule - Mixed
                Stayed 1 night in July 2018

                Good location, basic facilities”

                The hostel is located to some of main attractions amd connected to Shibuja station. The bed was quite ok, but there were only 3 women showers for everybody. There was a moisture in the shower facilities. The common space is in a very poor shape so the only place to socialise is at a bar near reception. There is free coffee/tea. The stuff was friendly.

                Reviewed July 31, 2018

                Thank you so much for leaving your comments to us. We like to continue improving our service and facility better. Ken E Ace Inn Shinjuku

                Responded August 21, 2018
                Ace Inn Shinjuku
                9.6
                Exceptional
                omar from United States
                Business traveler
                Luxury Male Capsule
                Stayed 2 nights in July 2018

                Cool location , chill hostel, good deal”

                Im from LA so im a city boy i love big cities, big cities can be pricy rent,Tokyo is a pricy place, but this hostel was a pretty good dealwhat u pay, staff spoke english very well, the showers were good, a lil nice view u get from top of shinjaku, subway is nearby. I wud prob stay here again if i have to when im back

                Reviewed July 28, 2018

                Thank you so much for leaving your warm comments to us. We really appriciate it. Welcome your back to here, any time. Ken E Ace Inn Shinjuku

                Responded August 21, 2018
                Ace Inn Shinjuku
                5.2
                caroline from Netherlands
                Solo traveler
                Luxury Capsule - Female Only
                Stayed 1 night in May 2018

                Neglected tourist hotel”

                My 7. floor capsule (pod) in the ladies’ dorm was okay, but the guests were noisy and anyone could just walk in. The locker was too narrow for my standard-sized hand luggage and the carpet was stained. Toilets and washrooms were next door and clean enough. There are a few moldy showers in the basement serving all capsules, and there's only 1 lift (no stairs) for all 11 floors. . Free coffee and tea in the lobby downstairs, but the furniture in the common room (floor 9) was dirty and damaged. Dirnks from the machine in both locations. At reception you can grab a free towel, and a coin for 10 minutes of shower. Staff was friendly. For an authentic Japanese capsule experience go somewhere else.

                Reviewed May 29, 2018
                8.0
                Excellent
                Carly from Australia
                Group
                Economy Capsule - Mixed
                Stayed 2 nights in April 2018

                Average hostel - the good and the bad!”

                Positives: This hostel is in a great location and the staff are friendly. It's fairly cheap. It's easy to find/ get to and close to the station. There is a separate floor for talking and socialising. Downsides: The age & poor general design of the building mean every sound is amplified. Lockers are loud, bathroom is loud. Beds have only a single powerpoint, difficult to use with some adaptors due to the placement of a powercord for the light. Showers are pretty average. Come here for the low price or location - if you want nice facilities, there are other, nicer capsule hotels in Tokyo.

                Reviewed May 02, 2018

                Thank you for leaving your comments to us. We like to improve our service and facility better. Ken E Ace Inn Shinjuku

                Responded May 18, 2018
                Ace Inn Shinjuku
                9.2
                Exceptional
                Raia from United States
                Couple
                Economy Capsule - Mixed
                Stayed 3 nights in April 2018

                Great location!”

                The location is easily the best part of this hostel. Literally 2 mins from the subway that allowed my fiancé and I to travel all over the city. The staff was great (helped us track down a lost wallet). We stayed in a mix dorm capsule. The lockers are a great size and the capsules were huge and comfy. The dorms were quiet. Only small complaint I had was that the bathrooms could be cleaner but it is to be expected with it being communal. That being said the bathrooms are in the basement but you get your own shower area which was great. Just bring shower shoes. Towels are free. Overall great hostel experience. Don’t expect it to be a 5 star hotel, but it’s perfect if you’re exploring the city and barely at the hotel.

                Reviewed April 12, 2018

                We really appriciate your comments to us. Thank you so much. Ken E Ace Inn Shinjuku

                Responded May 18, 2018
                Ace Inn Shinjuku
                8.4
                Excellent
                Ngoc from Australia
                Solo traveler
                Mixed Dormitory 1 Bed
                Stayed 1 night in April 2017

                Excellent”

                Staff were really lovely here. Location is close to Akebonobashi station (not Shinjuku station). Place is tidy, bed is comfy and clean. There are restaurants nearby open 24 hours too, so that was good because I arrived late at night.

                Reviewed April 12, 2017

                Thank you so much for leaving your comments to us. We really appreciate it. Ken E Ace Inn Shinjuku

                Responded July 09, 2018
                Ace Inn Shinjuku
                10.0
                Exceptional
                rita from Australia
                Solo traveler
                Economy Capsule - Mixed
                Stayed 2 nights in July 2016

                So close to Station!”

                Reception were fantastic as were the sleeps. Comfy, clean, really cool people and service. spoken English was perfect, as were the conversations. I felt like they knew what I wanted when I wanted it, looked after my luggage outside, while i was getting myself sorted, very flexible and I felt like the ground level was office space (much needed office space) for the period that I was there - thank you so much for that! Coffee, tea at hand, and lots of munchies near by, cafes, restaurants and convenience store with fresh food, bread, sushi etc, thanks for tips on what to snack on, where to go etc (love the fresh edamame beans you can buy instead of chips, and thanks for searching high and low for a charger for my dying lap top when I couldn't find mine - and for putting everything aside to do that urgently, when I needed it working again. You looked after it for serveral hours too, while I sorted through a myriad of other bits and pieces. the service here was brilliant. they really care about each traveller, on a personal level.

                Reviewed October 05, 2016
                8.8
                Excellent
                karla from United Kingdom
                Solo traveler
                Economy Capsule - Mixed
                Stayed 4 nights in September 2016

                First Time To Tokyo”

                I feel that this hostel/hotel was value for money. The location was perfect, so close to a subway, convenience stores, restaurants and take away facilities. Also walking distance from Shinjuku (train & bus station). Via the metro it takes about 4 mins to Shinjinku station. Cleanliness, good enough id say. Showers required a free coin lastin 10 mins. Hot water always available. They are located down stairs. 9th Floor provided great tokyo views. Microwave, Fridge and hot water. Also vending machines for food and drinks. Wifi is always available too!! So happy here. Staff were very friendly and helpful. Least Fave part would be powerpoint availability. Its limited. Also lockers were super skinny and really useable. luckily japan is pretty safe!!

                Reviewed October 04, 2016
                10.0
                Exceptional
                Devin from United States
                Solo traveler
                Economy Capsule - Mixed
                Stayed 1 night in March 2016

                Fantastic place to stay!!!!”

                I would definitely recommend this hostel to anyone wanting to check out Shinjuku or anywhere else in Tokyo. The rooms were comfortable and the service was great. If this us an option for you I would definitely recommend it.

                Reviewed March 27, 2016
                8.3
                Excellent
                Clifton from United States
                Solo traveler
                Economy Capsule - Mixed
                Stayed 1 night in June 2015

                Adequate Facility, Great Atmosphere!”

                Staff, the other travelers, atmosphere

                I booked this place because I just needed somewhere to crash. The staff was very friendly and spoke really good English. Even the other guests I met were polite and friendly. There were funny posters and Japanese lessons posted all over the walls, as were lists of tourist destinations in Japan. My favorite was pasted to the steps coming up from the shower room that said, "You've lost weight!" I stayed in the capsule floor, which was coed

                Reviewed June 09, 2015
                8.3
                Excellent
                Donny from Indonesia
                Group
                Economy Capsule - Mixed
                Stayed 3 nights in May 2015

                value for money”

                location, staff, cleanliness

                Great hostel and the staff is very helpful especially the manager. There is room to Ve improved however, the room should have dedicated room where guest can do pack/unpack without disturb other people.

                Reviewed May 21, 2015
                8.3
                Excellent
                Lindsay from United Kingdom
                Solo traveler
                Economy Capsule - Mixed
                Stayed 2 nights in April 2015

                Beds are bigger than they look”

                Beds, location

                I have mixed feelings about this place. The beds were comfy and bigger than they looked. Towels are free and so is tea (green and black ) and coffee. They were helpful and the showers were nice. Down sides were the sheer number of people per room (there were 27 pods in my room) which makes it noisy. Also, there were 9 floors do rooms but only 3 female/ 3male showers. Lastly, there were no charge sockets in/near the beds.

                Reviewed April 26, 2015
                8.7
                Excellent
                NGAN from Hong Kong
                Solo traveler
                Economy Capsule - Mixed
                Stayed 4 nights in November 2014

                Good location & workers, but shower”

                near train station, good staff, noise

                the location is very nice, staff is very helpful and can speak good english, all the area is clean, easy to make new friends here. shower only 10 minute each around the locker is not in good shape and the room is a bit noise as over 10 people in a room

                Reviewed November 22, 2014
                5.6
                Leanne from United Kingdom
                Group
                Economy Capsule - Mixed
                Stayed 3 nights in February 2019

                Above average”

                Comfy bed and large space for sleeping Showers very weak No soap in bathrooms/toilets Communal area not very inviting

                Reviewed February 19, 2019
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                Ace Inn Shinjuku
                |Very good 7.3
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                • Very good location
                • Shinjuku Gyoen Park
                • Akebonobashi Subway Station is within 0.16 km