Very good
From 115 reviewsSee what guests said
7.4
Ace Inn Shinjuku
Ace Inn Shinjuku
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Economy Capsule - Mixed Ace Inn Shinjuku
Economy Capsule - Mixed
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Lobby Ace Inn Shinjuku
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Interior view Ace Inn Shinjuku
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Location
Excellent
8.1
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  • 160 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Laundry service

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Room choices
Luxury Male Capsule
Luxury Male Capsule
...
  • No view
  • 5 m²/54 ft²
  • 1 single bed
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Economy Capsule - Mixed
Economy Capsule - Mixed
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  • No view
  • 2 m²/22 ft²
  • 1 single bed
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Luxury Capsule - Female Only
Luxury Capsule - Female Only
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  • No view
  • 5 m²/54 ft²
  • 1 single bed
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Adjoining Capsules
Adjoining Capsules
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  • No view
  • 2 m²/22 ft²
  • 1 single bed
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Mixed Dormitory 1 Bed
Mixed Dormitory 1 Bed
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  • No view
  • 2 m²/22 ft²
  • 1 single bed
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Real reviews from real guests

Agoda Reviews (115)Booking.com Reviews (449)
7.4
Very good
Filter by guest type:
Cleanliness7.0
Facilities6.6
Location8.1
Room comfort and quality7.4
Service8.3
Value for money7.5
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Showing 91 verified guest comments
12345
9.2
Raia from United States
Couple
Economy Capsule - Mixed
Stayed 3 nights in April 2018
Great location!”
The location is easily the best part of this hostel. Literally 2 mins from the subway that allowed my fiancé and I to travel all over the city. The staff was great (helped us track down a lost wallet). We stayed in a mix dorm capsule. The lockers are a great size and the capsules were huge and comfy. The dorms were quiet. Only small complaint I had was that the bathrooms could be cleaner but it is to be expected with it being communal. That being said the bathrooms are in the basement but you get your own shower area which was great. Just bring shower shoes. Towels are free. Overall great hostel experience. Don’t expect it to be a 5 star hotel, but it’s perfect if you’re exploring the city and barely at the hotel.
Reviewed April 12, 2018
8.0
Po from Malaysia
Group
Luxury Capsule - Female Only
Stayed 6 nights in October 2017
Great place ”
Recommended due to convenience and neat place to stay
Reviewed November 01, 2017
Thank you so much for leaving your nice to us. Looking forwards to seeing you, again. Ken E Ace Inn Shinjuku
Responded November 07, 2017
Ace Inn Shinjuku
7.2
Raffaele from Switzerland
Couple
Adjoining Capsules
Stayed 2 nights in October 2017
simple capsule dormitory with excellent location ”
Cheap stay for a couple of nights in Tokyo, good location. The place is old and the rooms are a bit smelly. The bed is hard and the blanket is short. Internet-Connection is strong. The kitchen and common space is very simple. Free Coin Showers are located at the basement.
Reviewed October 30, 2017
Thank you so much for leaving your comment to us. We like to improve our fasicitry and service better. Thank you so much, again. Ken E Ace Inn Shinjuku
Responded November 07, 2017
Ace Inn Shinjuku
8.4
Junichi from Taiwan
Solo traveler
Mixed Dormitory 1 Bed
Stayed 1 night in July 2017
More vacancy than before”
I like this property because it is near from Shinjuku and the environment is not busy as it is also a residential area. I had a impression that this property has more guest but it seems they have more vacancy than before. I also like the shopping street nearby.
Reviewed August 04, 2017
6.0
Noga from Israel
Solo traveler
Mixed Dormitory 1 Bed
Stayed 2 nights in June 2017
Cozy and clean, old facilities”
Staff is very nice, floor, beds and sheets were clean. Showers were weird with a coin operator (but you get free coins at reception) and kinda creepy being in the basement floor. But still very clean and working just fine. A lot of things were broken/old, cracks in the wall - you can see the building is very old. But it's still good value for money. Great location and right next to a train station.
Reviewed June 16, 2017
8.4
Ngoc from Australia
Solo traveler
Mixed Dormitory 1 Bed
Stayed 1 night in April 2017
Excellent”
Staff were really lovely here. Location is close to Akebonobashi station (not Shinjuku station). Place is tidy, bed is comfy and clean. There are restaurants nearby open 24 hours too, so that was good because I arrived late at night.
Reviewed April 12, 2017
8.8
MINHYEON from South Korea
Solo traveler
Economy Capsule - Mixed
Stayed 2 nights in April 2016
Satisfying accommodation”
Overall, I was satisfied. Location was good. The staff was very friendly. The bed was very comfortable. Facility was convenient
Reviewed October 23, 2016
10.0
rita from Australia
Solo traveler
Economy Capsule - Mixed
Stayed 2 nights in July 2016
So close to Station!”
Reception were fantastic as were the sleeps. Comfy, clean, really cool people and service. spoken English was perfect, as were the conversations. I felt like they knew what I wanted when I wanted it, looked after my luggage outside, while i was getting myself sorted, very flexible and I felt like the ground level was office space (much needed office space) for the period that I was there - thank you so much for that! Coffee, tea at hand, and lots of munchies near by, cafes, restaurants and convenience store with fresh food, bread, sushi etc, thanks for tips on what to snack on, where to go etc (love the fresh edamame beans you can buy instead of chips, and thanks for searching high and low for a charger for my dying lap top when I couldn't find mine - and for putting everything aside to do that urgently, when I needed it working again. You looked after it for serveral hours too, while I sorted through a myriad of other bits and pieces. the service here was brilliant. they really care about each traveller, on a personal level.
Reviewed October 05, 2016
8.8
karla from United Kingdom
Solo traveler
Economy Capsule - Mixed
Stayed 4 nights in September 2016
First Time To Tokyo”
I feel that this hostel/hotel was value for money. The location was perfect, so close to a subway, convenience stores, restaurants and take away facilities. Also walking distance from Shinjuku (train & bus station). Via the metro it takes about 4 mins to Shinjinku station. Cleanliness, good enough id say. Showers required a free coin lastin 10 mins. Hot water always available. They are located down stairs. 9th Floor provided great tokyo views. Microwave, Fridge and hot water. Also vending machines for food and drinks. Wifi is always available too!! So happy here. Staff were very friendly and helpful. Least Fave part would be powerpoint availability. Its limited. Also lockers were super skinny and really useable. luckily japan is pretty safe!!
Reviewed October 04, 2016
6.4
CHENG from Canada
Solo traveler
Economy Capsule - Mixed
Stayed 1 night in July 2016
Average”
Everything is alright! The capsule space is bigger than I think. (170cm) Just in the closed environment, the smell of humidity is quite heavy. There is a narrowest locker I have ever seen ^^, but big enough for temporary storage.
Reviewed July 25, 2016
10.0
Weiquang from China
Business traveler
Economy Capsule - Mixed
Stayed 1 night in June 2016
Not bad”
Not bad
Reviewed June 30, 2016
6.0
kang from Malaysia
Solo traveler
Economy Capsule - Mixed
Stayed 4 nights in May 2016
Disappointed ”
There's no plug in our room so it's really inconvenient if we want to charge our phone or power bank ,and the toilets bowl is so dirty, and more! The price is reasonable but will never come back here again!
Reviewed May 13, 2016
8.4
KAI-JEN from Taiwan
Solo traveler
Economy Capsule - Mixed
Stayed 2 nights in April 2016
nice ”
GOOD!
Reviewed May 05, 2016
10.0
Devin from United States
Solo traveler
Economy Capsule - Mixed
Stayed 1 night in March 2016
Fantastic place to stay!!!!”
I would definitely recommend this hostel to anyone wanting to check out Shinjuku or anywhere else in Tokyo. The rooms were comfortable and the service was great. If this us an option for you I would definitely recommend it.
Reviewed March 27, 2016
7.7
CHIEN from Taiwan
Solo traveler
Luxury Capsule - Female Only
Stayed 1 night in December 2015
Good hostel”
Good to stay for visit
Reviewed March 24, 2016
8.0
Harry from Indonesia
Solo traveler
Luxury Male Capsule
Stayed 3 nights in February 2016
Better than i expected”
Location is very near to the station. The staff are very nice. Hi mr. Kim!. Went there for tokyo marathon 2016.
Reviewed March 01, 2016
8.7
Yolanda from Australia
Solo traveler
Economy Capsule - Mixed
Stayed 1 night in February 2016
Excellent basic hotel ”
Simple, comfortable, access to transport
Reviewed February 22, 2016
6.0
YOUNSEOK from South Korea
Solo traveler
Economy Capsule - Mixed
Stayed 1 night in December 2015
good, well, not bad”
good, well, not bad
Reviewed January 14, 2016
8.0
FUNG from Hong Kong
Solo traveler
Economy Capsule - Mixed
Stayed 1 night in July 2015
comfort capsule but fair facilities”
great staff, comfort room, excellent location
Stayed in all three types of rooms during my stay. All are spacious and comfort. Staff are helpful and nice. But no personal electric socket within capsule for the economy type, just one or two near to the door for the whole room. Shower facilities are limited. Only two for females for the whole building. Always queued for shower. But generally it's still a nice and valuable stay.
Reviewed December 29, 2015
10.0
Lindsay from Canada
Couple
Economy Capsule - Mixed
Stayed 1 night in May 2015
Great quality for your money”
Cozy cubby holes, excellent location, helpful staff
Reviewed November 13, 2015
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