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Based on 102 reviewsSee what guests said
6.3
ACL Suites
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Bathroom
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6.3 Good guest rating
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"everything went smoothly. thanks"

Christine J.Philippines
Entrance
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6.2 Good location
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6.2Location
  • 900 meters to public transportation

  • Air conditioning

  • Room service [24-hour]

  • Elevator

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Room choices
Double Deluxe
...
  • 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
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ACL Suite
...
  • 28 m²/301 ft²
  • Non-smoking
  • 1 queen bed
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Family Suite
...
  • 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
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Double Deluxe Junior
...
  • 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
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Twin Single Deluxe
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  • 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
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Full Deluxe
...
  • No view
  • 12 m²/129 ft²
  • 1 double bed
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Twin Single Junior
...
  • 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
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Verified guest reviews

Agoda Reviews (102)
Filter by guest type:
Cleanliness6.5
Facilities5.1
Location6.2
Room comfort and quality6.9
Service6.5
Value for money6.5
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Showing 84 verified guest comments
12345
7.6
christine from Philippines
Business traveler
Twin Single Junior
Stayed 1 night in October 2017
Very good
room has no windows. noise from the hallway can easily be heard inside the room.On a positive note, the staff were helpful. The food is good and reasonably priced.
Reviewed October 17, 2017
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10.0
kevin from Philippines
Solo traveler
Double Deluxe Junior
Stayed 1 night in October 2017
Exceptional
they had a good service so excellent
Reviewed October 08, 2017
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2.8
Marc from Philippines
Group
ACL Suite
Stayed 1 night in September 2017
Won't book a room again.
1. We booked acl suite because based on the description it is 1 double bed and 1 queen bed but surprisingly it is false advertisement. 2. The images of the room didn't match what we expected and advertised which is again false advertisement. 3. Since we wont fit on the room, which we thought we will, we need to upgrade the room and cost us more than what we expected. 4. No signal inside the room. 5. No free wifi. 6. Refrigerator needs to be rented per hour?!!! 7. Aircondition unit is not working well as it should be. 8. The manager assigned doesn't even empathize for what happened. Even raising his voice and over talking just to get away with the situation. 9. Front desk somehow raising eyebrows on us. We want to get out and have the room refunded but was advised by the manager it's not possible. This is the worst experience i had for a hotel booked through agoda.
Reviewed September 24, 2017
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8.0
Bonnie from Philippines
Couple
Twin Single Deluxe
Stayed 2 nights in December 2011
Super
Very very friendly staff. They assist you with almost anything you ask. The room is reasonable for the price with a mall that is just walking distance from the hotel.
Reviewed June 28, 2017
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8.0
Bonnie from Philippines
Couple
Twin Single Deluxe
Stayed 6 nights in December 2011
Super
Very very friendly staff. They assist you with almost anything you ask. The room is reasonable for the price with a mall that is just walking distance from the hotel.
Reviewed June 28, 2017
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8.8
Catherine from Philippines
Solo traveler
Twin Single Junior
Stayed 4 nights in November 2016
Excellent
Location wise excellent and the staff are great and very accommodating feel like home because some of the staff are bisaya like me:). God bless!
Reviewed May 23, 2017
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9.6
MARY from Philippines
Solo traveler
Full Deluxe
Stayed 1 night in April 2017
Value for Money
In contrast to the previous comments by guest, my stay was pleasant and comfortable a good deal in dead. Rooms were clean, Wifi is fast and FREE. Hotel is just a walking distance to Ali Mall. Breakfast was superb.
Reviewed May 02, 2017
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8.0
Christine from Philippines
Couple
Full Deluxe
Stayed 1 night in March 2017
Ok
everything went smoothly. thanks
Reviewed March 25, 2017
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3.6
EMILIA.CRISTINA from Philippines
Couple
Full Deluxe
Stayed 2 nights in February 2017
Acceptable
They are doing just business, customers satisfaction is not their priority. We stayed for 4 days they just give us 2 bots of water, we try to ask for the next day but accdng to them water is available only on the 1st day. No service water even at the dining. NO internet connection for free, u have to pay. If u want ur bfast to be deliver (room) u must order other foods, if not u are required to eat at the dining area. No coffee, no heater. Not worth for ur money.
Reviewed February 16, 2017
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5.6
Arnulfo from Philippines
Solo traveler
Full Deluxe
Stayed 3 nights in January 2017
Location and facilities
The hotel is near Cubao malls like Ali Mall, SM Cubao and Gateway Mall. Though the cellular signal is poor inside the room and have to pay wi-fi access.
Reviewed January 23, 2017
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ACL Suites
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