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9.1
Exceptional
5,786 reviews
5,786 reviews
"Our room was clean, the hotel was nice, my highlight was really the staff and Kim."
"Modern and clean hotel."
"Centrally located and clean."
"Hotel Location was good, easy access, staff was helpful, room was clean."
"The room was spacious, clean and comfortable."
9.1
Exceptional
Location rating score
Acoustic Hotel & Spa
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hoan Kiem District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Hygiene Plus
Sparkling clean
500 meters to public transportation
Top Value
Check-in [24-hour]
Front desk [24-hour]
Airport transfer
Bicycle rental
Shuttle service
Fitness center
Hot tub
Free Wi-Fi in all rooms!
Check-in/out [express]
4 travelers have booked today.
Value for money | 9.0 |
Location rating | 9.1 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 21.6 km |
Does Acoustic Hotel & Spa offer airport transfer?
Acoustic Hotel & Spa provides airport transfer service upon request! Additional costs may apply. To request, check the box on the booking form just before the payment page.
What kind of non-water sports and outdoor activities are accessible at Acoustic Hotel & Spa?
Acoustic Hotel & Spa features non-water sport and outdoor activities such as hiking trails, and bicycle rental for you to take advantage of while remaining here.
What kinds of entertainment are available at Acoustic Hotel & Spa?
Acoustic Hotel & Spa features games room while you remain at this property, offering visitors with entertainment value all throughout your holiday here.
Does Acoustic Hotel & Spa offer dry cleaning services?
Yes! Acoustic Hotel & Spa features dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
What points of interest are in close proximty of Acoustic Hotel & Spa that are in walking distance?
While staying at Acoustic Hotel & Spa, jump start your vacation by discovering the nearest attractions that are within close proximity to the property which include Vườn hoa Cửa Nam, Japan Supermarket, and Cao Minh Custom Tailor.
What bars are close by Acoustic Hotel & Spa?
While remaining at Acoustic Hotel & Spa, delight in your evening or night out at Mao's Red Lounge or Bia Hoi 68 Hang Quat to get the most out of your nightlife.
What public parks are in close proximty of Acoustic Hotel & Spa?
While lodging at Acoustic Hotel & Spa, cherish your morning or evening walk at nearby park which include Sân E, Thong Nhat Park (Lenin Park), and Sân H.
What is the typical rating that verified Families with older children have given to Acoustic Hotel & Spa?
Past families with older children that have stayed at this property have given Acoustic Hotel & Spa an average rating of 9.1. You can search for more thorough customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Acoustic Hotel & Spa?
The nearest train, metro, or bus station is Hanoi Railway Station, 525.34 m away from Acoustic Hotel & Spa.
What well-known shopping venues are close by Acoustic Hotel & Spa?
Shopping options in Acoustic Hotel & Spa’s Hoan Kiem District neighborhood includes Night Market and Dong Xuan Market.
What time is check-in and check-out at Acoustic Hotel & Spa?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.
10
"Our room was clean, the hotel was nice, my highlight was really the staff and Kim."
Joshua
|
July 15, 2023
8
"Modern and clean hotel."
Christina
|
July 9, 2023
10
"Centrally located and clean."
Tom
|
July 8, 2023
Acoustic Hotel & Spa
Whatever your reason for visiting Hanoi, Acoustic Hotel & Spa is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Hanoi are yours with a stay at Acoustic Hotel & Spa, located just 950 m from the famous Old Quarter.
Take advantage of a wealth of unrivaled services and amenities at Acoustic Hotel & Spa. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hanoi can be assisted with taxi and car hire services available.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Acoustic Hotel & Spa. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Acoustic Hotel & Spa offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Acoustic Hotel & Spa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Acoustic Hotel & Spa. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails.
No need to go anywhere after dinner -- play with friends or family at the library and games room.
Around the property
Venture outside the hotel and explore Hanoi. Learn about the city's art history with a day at Vietnam Museum of Ethnology located 4.8 km away, where you can see collections by famous artists.
Reasons to stay here
Verified reviews score this hotel higher than 95% of accommodations in the city on value for money.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 95% of other options in the city.
This hotel's staff and services score higher than 97% of accommodations in the city.
8.6
Housekeeping
5 mentions
Breakfast
4 mentions
Food & Dining
1 mention
Internet
1 mention
9.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
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500 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
100% recommended ”
The hotel is very clean, up to the USA standard. Room is non-smoke which we love. Staff are friendly and helpful. They were able to get us tour in the last minute. We arrived at midnight and they welcomed us warmly. They brought luggages to our room and helped us to store luggages when we checked out and needed more time to check out the capital.
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Centrally Located Hotel. The best in Hanoi!!”
One of the best hotels in Hanoi. We stayed here during the last week of Dec 2022 . The staff is very helpful and guides you in how to explore Hanoi and be safe. The rooms are extra clean and comfortable. The sky bar gives a very good view of the Old district of Hanoi. The hotel is well located in the old district so walkable distance from all attractions of Old district. Again a shout out to the staff. Thanks a lot for helping us
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Perfect!”
My new favorite place in Hanoi. For the price, location, and size of room it is exceptional. Comfy bed, clean room, excellent staff. The breakfast was great, the airport transfer was smooth and comfortable. The only complaint I have is that the other guests were quite rude. Even though the hallways had clear signage that they were "quite areas," there was a lot of clamor out there. And the smell of cigarettes was everywhere in the hallway.
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it is a 10 star service”
We left a bag with laptop and wallet at the hotel after checking out and headed to the airport. The hotel staff were very helpful and sent the bag to us at the airport. We finally made it to the flight as schedules. We would like to recommend this hotel to everyone as the staff will put in extraordinary help and service to make sure that we are safe and we enjoy our trip. Everything is good in the hotel and we enjoyed the sky bar too. Most important is the last minute and emergency request that they are able to support. They put customer at first in their heart. Thank you so so so much!!
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Beautiful hotel and wonderful sky bar”
We stayed for 2 nights and enjoyed the room which was comfortable. Lovely balcony as well as gorgeous scenery from the sky bar on top. Not to mention, Ms Nguyen was kind enough to arrange a private taxi from Ninh Binh directly to the hotel itself.
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Very accommodating staff”
I would give the maximum star for the staff. Very friendly and provide a luxury type of service to the guests. Just one example is that my flight is very early that I need to leave the hotel before the breakfast start. They even pack some fruits and bread upon my checkout and telling me because I did not have the chance to take my breakfast. Excellent staff!
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Best hotel in Hanoi!”
Such an adorable hotel. Loved the decor, the staff, the welcome snacks, everything! It's in a great location away from some of the hecticness of the city, but still close enough to walk to the major sites. The manager and his staff gave us great food and coffee recommendations as well. Highly recommend staying here!
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Lovely place to stay in downtown Hanoi”
The hotel is stylishly decorated. The staff is very friendly and helpful. The room is clean and comfortable. Lots of places to eat nearby (including vegan/vegetarian restaurants) and easy to walk to the Old Quarter and Hoan Kiem lake. Highly recommended!!
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Highly recommended ”
We closed off our honeymoon in Vietnam at this hotel. The staff are exceptional and very helpful. Hotel central and also cosy, made us feel very comfortable here. I highly recommend your stay in Hanoi here.
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What a cozy place in Hanoi! ”
We stayed 4nights a d extended 4 more nights because of the hospitality. The staffs were extremely friendly but not too much. The hotel started a complimentary afternoon tea time with refreshments the day after we checked in. Breakfast had enough fresh selections and we truly enjoyed ordering pho and eggs of our choices that were all included in breakfast. We discovered chic bistro cafes and cleaner street food vendors in a couple of blocks-a very convenient location for us. We walked to many tourist attractions including the Night Market and the church. We would like to come back!
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Very friendly staff”
I stayed with my two teenage daughters and we enjoyed our stay so much with the friendly staffs. They accommodated our needs in a timely manner. We discovered our favorite bistro/cafe and my coffee place in 1 minute walking distance. Hotel is very clean and they also started a complimentary tea time at 3:30 PM one day after our arrival. We liked breakfast with the view of the city: They cook eggs of your choice and pho in the morning. Our stay in Hanoi was pleasant and memorable at Acoustic Hotel and Spa.
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nice boutique hotel”
They provide live football matches too. =) We enjoyed the sky bar. They will heat up the jacuzzi pool for you if you wish to use it. it is just beside the bar counter. The welcome drink and welcome snacks are very delicious and locals. My kids love the snacks so much that we brought the same snacks home. Thank you for being nice and able to help at our emergency requests.
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Very nice , clean hotel in great location ”
Staff very friendly! Hotel is wonderful! We had great time there!
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Good hotel ”
A good hotel and a great location. The hotel rooms are very clean and well kept, although the rooms are rather small in comparison to the other hotels around. The staff is okay too. This hotel wasn’t as great as the other hotels we visited around Hanoi. The location is the only convenient part and a reason to book this hotel. Wouldn’t recommend the spa, as for the price they don’t really provide as much as you would received in other places around Hanoi.
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I would give 6 stars if i can”
It is more than 5 star. We have good recommendation of food from the hotel. We enjoyed our stay and thankfully for the last minute help from the hotel too. The staff were able to support us for the last minute and emergency request that we didn't miss our flight. We are grateful to have them around. Thank you so much!!
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Great hotel and excellent service ”
Staff were very polite. Mr Justin and his team were very helpful always and knew your itinerary at all times. Location was great as there were lots of cafes, bars and restaurants within 10 mins walk. Sky Bar offered a great view as well. Will definitely recommend this hotel.
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Nice hotel with good service”
Hotel is nice and clean, also close to main attractions e.g. train street. Staffs are very professional and helpful. Highly recommended!
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Perfect Location and Services ”
It's just 15+ mins walk to the Old Quarters and service staff are well conversed in English to give recommendations. The only thing if need to nitpick will be the air-conditioning remote control was not easy to set and control.
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Simply the best”
Great hotel and great location It was spotlessly clean and the staff are about the friendliest and most helpful you can get the only disappointment was the breakfast but I’m a fussy eater and noodle soup for breakfast didn’t quite appeal to me but they made eggs any way you wanted I’d stay here again
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Exceptional”
Very good. Value for money. Nice buffet breakfast at top floor with view. They have a fitness gym with free weights and treadmill and few machines and bench. They have spa although I didn’t use. Staff fluent in English and helpful and friendly. The rooms are nicely decorated and newish. Clean rooms and towel. The in-room wifi works well. My only little issue is if they can have the TV in English as is in Vietnamese so I do not know how to change the settings. Maybe put a note somewhere near TV on how to change it. But was ok as I was too tired to bother with TV. Another feedaback is because due to Covid, it would be good if they can put hand sanitizer near common area like lift lobby, breakfast buffet and gym area.
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