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Adhara Hacienda Cancun Hotel

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Based on 13 reviewsSee what guests said
6.7
Adhara Hacienda Cancun Hotel
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6.7 Good guest rating
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"The staff were very friendly and helpful"

JaneUnited Kingdom
Swimming pool
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6.8 Good location
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6.8Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Bar

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Executive Room
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  • 20 m²/215 ft²
  • 1 double bed
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Standard With Breakfast
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  • 20 m²/215 ft²
  • 2 double beds and 1 king be...
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Standard Room
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  • 30 m²/323 ft²
  • 2 double beds and 1 king be...
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        Verified guest reviews

        Agoda Reviews (13)Booking.com Reviews (721)
        Filter by guest type:
        Cleanliness6.8
        Location6.8
        Room comfort and quality6.9
        Service6.8
        Value for money6.9
        Provided by verified guests of Agoda
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        Showing 13 verified guest comments
        12
        6.7
        Dorothea from Australia
        Couple
        Standard Room
        Stayed 2 nights in March 2015
        Good hotel but not a good location.
        The staff are friendly and the rooms well appinted with everything you need. There is also a largish pool with a pleasant garden.
        This hotel is in the older, original, part of Cancun and not in the Hotel Zone, that’s dominated by the large international hotel groups. There are no good restaurants or bars within walking distance so you will need a car or take a taxi. The food in the hotel restaurant is of a good standard. The WiFi wasn’t that strong in the rooms but around the reception area it was fine. The Adhara Hacienda seems to be for the locals, so a little Spanish comes in handy.
        Reviewed April 04, 2015
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        5.0
        Rahul from United States
        Couple
        Standard With Breakfast
        Stayed 4 nights in November 2013
        Served the purpose but not upto radisson standards
        Nothing really that great. Thought it was close to everything but it is a bit of a walk and on a quiet street. Other competitive hotels in the same range are better options.
        Staff was by far the worst I have seen and not attentive to your needs. That's goes for reception staff and restaurant staff. Other smaller hotels usually oblige and try to accommodate your requests. Business center is not on lobby level and they do not have printers. Needed to email sensitive items to reception staff for a print out.
        Reviewed November 21, 2013
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        8.7
        Jacqueline from United States
        Couple
        Standard Room
        Stayed 6 nights in March 2013
        Amazing staff, great deal
        Staff, pool, bathtub
        Great! The staff was fantastic, especially Mario. The bartender and room service guy were great too. We speak almost no Spanish. Mario is near fluency in English. Most other staff spoke a little or could get someone to help who did. Great bar, great pool, room service was excellent and speedy.
        Reviewed April 13, 2013
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        5.3
        Kean from Malaysia
        Family with teens
        Standard Room
        Stayed 2 nights in March 2013
        Simple hotel for easy access to cancum central
        Near Ado bus station, in city & quiet
        Simple hotel and walking distance to ADO bus station if you plan to travel to other parts of area in cancun (like Playa Del Carmen). With easy access to local food stalls around the hotel plus local super mart.
        Reviewed March 18, 2013
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        5.0
        Kim from New Zealand
        Couple
        Standard With Breakfast
        Stayed 3 nights in March 2013
        An older hotels showing its age
        Location was good for us, never made to the beach, staff freindly and helpful, close to resturants and very local Mexico not a tourist trap
        Although our booking included breakfast it got lost in translation. Hotel has open centre from the lobby thru upper floors, being tiled was noisy at times. Otherwise cheap hotel out of tourist trap.
        Reviewed March 18, 2013
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        8.0
        TINGYIN from Taiwan
        Solo traveler
        Standard With Breakfast
        Stayed 4 nights in January 2013
        Not on downtown main street but still convenient
        Quiet and big room
        It's not on the main street so the first time would be kind of painful to find. However, after stay there for a few dys, actually it's convenient to supermarket, bus stops, main bus station and shops in downtown. The hotel is not very new, but with some kind of middle aged building style actually make me very relaxing. Room is quiet and big, overll it's comfortable and i had a very good stay there
        Reviewed March 06, 2013
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        8.0
        Carine from France
        Group
        Standard With Breakfast
        Stayed 1 night in December 2012
        Convenient hotel
        Cabs service, Luggage store, Outdoor, Bar, Property
        Only stayed one night but enjoyed the stay in this charming hacienda not far located from the airport.
        Reviewed January 15, 2013
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        7.3
        Brett from Australia
        Solo traveler
        Stayed 1 night in February 2011
        Comfortable hotel downtown
        Clean, comfortable
        Stayed in this hotel as i was joining a tour here. Cant really compare this hotel to anything else in Cancun as this was my first stay...although i travel alot so can compare to hotels elsewhere. I found the location in downtown reasonable, walking distance to plenty of shops and restuarants. The hotel itself was clean and well maintained. The bar and lobby area was nice enough and staff were friendly & helpful. Rooms were spacious, had all required furnishings and were comfortable. Overall i think for a downtown hotel this was decent value.
        Reviewed February 27, 2011
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        8.3
        Ladina from Switzerland
        Couple
        Standard With Breakfast
        Stayed 7 nights in April 2014
        agradable, precio razonable, centrico
        buen servico del personal, tranquilidad, precio
        agradable, trato muy amable, tranquilo cachera en lavabo tiene fuga pequeña de agua
        Reviewed April 18, 2014
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        4.0
        Florian from France
        Couple
        Standard Room
        Stayed 1 night in April 2015
        Une usine pour Springbreaker
        Rates
        Sale, très bruyant, rafraîchissement nécessaire.
        Reviewed April 22, 2015
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        12
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        Adhara Hacienda Cancun Hotel
        |Good 6.7
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