Adore Riverside Hotel

Adore Riverside Hotel

Preah Sisowath Quay, Doun Penh, Phnom Penh, Cambodia, 12206
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Standard Double Room Adore Riverside Hotel
Standard Double Room
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    Golf course [on-site] Adore Riverside Hotel
     Adore Riverside Hotel
     Adore Riverside Hotel
    Executive River View - Guestroom Adore Riverside Hotel
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    Interior view Adore Riverside Hotel

    Guest reviews

    6.5
    Good
    /10
    (121 reviews)See what guests said
    8.8
    Excellent

    "The room is simple with a great balcony overlooking the Tonl..."

    David

    -

    January 4, 2019

    Property highlights

    • Airport transfer

    • Located in heart of Phnom Penh

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Preah Sisovath Street230 m
  • Kandal Market280 m
  • Din Art Gallery290 m
  • Psah Chas - Old Market370 m
  • Night Market380 m
  • Wat Ounalom390 m
  • Phnom Penh's Night Market410 m
  • Star Mountain Gems420 m
  • Tonle Sap River450 m
  • Norton University450 m
  • Value for money6.1
    Location rating8.5
    Nearest airportPhnom Penh International Airport (PNH) - Cambodia
    Distance to airport9.4 km
    Select your room
    Executive River View
    Executive River View
    ...
    • Room size: 40 m²/431 ft²
    • River view
    • 1 super king bed
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    Superior Double River View Room
    Superior Double River View Room
    ...
    • Room size: 35 m²/377 ft²
    • River view
    • 1 queen bed
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    Deluxe Double With River View
    Deluxe Double With River View
    ...
    • Room size: 40 m²/431 ft²
    • River view
    • 1 queen bed
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    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 semi double beds
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
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    Basic Single
    Basic Single
    ...
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      Basic Suite
      Basic Suite
      ...
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        Basic Double
        Basic Double
        ...
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          Superior Double
          Superior Double
          ...
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            What people love about the property

            • 9.6
              Exceptional

              "It was a lovely one night stay."

              Lucy

              |

              December 4, 2016

            • 6.0
              Review score

              "I liked the staff, very nice."

              John

              |

              December 31, 2018

            • 10.0
              Exceptional

              "The staff were very friendly & helpful, a credit to the hotel!!"

              Paul

              |

              July 22, 2018

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            More about Adore Riverside Hotel

            More about Adore Riverside Hotel

            8.0
            Very good

            "Very convenient and close to all the action."

            Nicolai J.

            |

            January 14, 2019

            An overview

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            What they offer

            8.4
            Excellent

            "Location wonderful walking distance to many attraction place..."

            Mohd S.

            |

            October 18, 2017

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

            The property

            Number of rooms : 11

            Real reviews from real guests

            Agoda Reviews (121)Booking.com Reviews (204)
            Cleanliness5.5
            Facilities5.3
            Location8.5
            Service7.1
            Value for money6.1
            Provided by verified guests of Agoda
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            All guests (121)
            All room types

            Show reviews that mention 

            Showing 72 verified guest comments
            1234
            5.2
            Frank from Thailand
            Business traveler
            Executive River View
            Stayed 1 night in February 2019
            How did this hotel get a high user rating ”
            I checked into this shabby hotel for a one night stay. The desk man was nice but it was his first day and he was alone. Its a walk up which is fine. When I arrived at my room there were no sheets on the bed, housekeeping was gone so he got a friend to help make the bed. There also was no hot water in the shower the sink yes shower no.
            Reviewed February 09, 2019
            8.8
            Excellent
            David from Australia
            Solo traveler
            Deluxe Double With River View
            Stayed 6 nights in December 2018
            Simple and fun”
            I stayed in the Marilyn room (with poster f the actress on the wall). The room is simple with a great balcony overlooking the Tonle Sap. The bathroom is roomy. The hot water takes a while to make its way to the shower head but once it arrives it is nice and hot (if you like it that way).
            Reviewed January 04, 2019
            10.0
            Exceptional
            patrik from United States
            Business traveler
            Standard Twin Room
            Stayed 1 night in February 2019
            Amazing Hotel”
            Nice and clean hotel. Wonderful staff. No breakfast and facilities but close enough to anything you need
            Reviewed February 11, 2019
            4.4
            Frank from Cambodia
            Couple
            Standard Twin Room
            Stayed 3 nights in December 2018
            A stinker experience”
            Our room was reeking of cigarette smoke, despite being advertised as non-smoking. The "river view" was a tree outside in the busy street, through a dirty window that couldn't be opened. When challenged, the staff sprayed air freshener around, and said the problem is resolved. The smell was ingrained into everything - the bedding, the curtains, the furniture. We requested a refund because we really didn't want to stay in such a horrible room for a few days, but the hotel and Agoda between them refused. I have stayed in this area many times, and I know there are plenty of good quality hotels at the same price. So my advice is - avoid Adore. I have used Agoda for convenience many times over the years, and only occasionally had cause to require their support services. Every time, it is just a drawn out nightmare, you don't want to be in that position. No doubt this will be edited out, and of course this part is no reflection on the hotel.
            Reviewed January 07, 2019
            6.0
            Therese
            Group
            Standard Twin Room
            Stayed 1 night in February 2019
            Careful!”
            Be careful, they will try to sell you a room without a window. To get a window you need to buy an upgrade. At the moment they do not take card payments with some shady excuses. Be sure to get a receipt when you pay to avoid any troubles.
            Reviewed February 06, 2019
            6.8
            Good
            Therese
            Group
            Standard Twin Room
            Stayed 2 nights in January 2019
            Nice hotel with nice location...however staff made the experience terrible”
            The hotel itsef is nice, the price is not too expensive and it‘s right next to the river (can be noisy at night but that was not a problem for us). The room are big and comfortable. However the staff really decreased our satisfaction. First of all we had two reservations, the first for two nights and then 1 night... We arrived and we were told we would have a room with no windows, which we did not accept a we paid the same price as everyone else. The receptionist then tried to uspell a room we did not want countless times (when we arrived, in the evening, in the morning and for our next reservation) which was very unprofessional. Moreover we wanted to pay by card (as they had a sign saying they accepted cards) but we were told we couldn't. After we paid by cash, out of considerstion, we were then told that for our second reservation we would not have a window..and he tried to upsell the room for us again.. In conclusion nice hotel, nice location, but have to improve the staff
            Reviewed February 01, 2019
            8.0
            Excellent
            Nicolai from Australia
            Business traveler
            Standard Double Room
            Stayed 2 nights in February 2018
            Home Away From Home”
            Very nice stay there. Very convenient and close to all the action.
            Reviewed January 14, 2019
            7.6
            Very good
            ALAN from Australia
            Solo traveler
            Standard Twin Room
            Stayed 11 nights in June 2018
            BEST LOCATION”
            I stayed there 2 times, my last visit was for 11 days, the location is fantastic with Paddy's rice pub down stairs, best for breakfast, and open 24 hrs, Lao the reception supervisor, was very helpful his local knowledge was a great help, he can book you a good massage, local tours, taxi what ever you like, i met the owner, who was very nice, the housekeeping and other staff where also great.
            Reviewed July 06, 2018
            8.4
            Excellent
            Lawrence from Malaysia
            Solo traveler
            Standard Double Room
            Stayed 4 nights in June 2018
            Friendly & Informative & Honest Staff (Mr. Lao Seng)”
            The receptionist/front desk (Mr. Lao Seng) is very informative and helps me as traveller to save unnecessary spending. Which means, as foreigner, your price and local people price are not the same. I've learn alot from him especially using Rickshaw (Tuk tuk) to travel around the town. Using Pass Apps taxi. You do not need to bargain until become thirsty or offend those Tuk Tuk people. About my stay, i've no complains as i sleep during night time only. (My requirement or expectation is not high) Location, is super strategic.
            Reviewed June 19, 2018
            5.6
            jay from United Kingdom
            Solo traveler
            Standard Twin Room
            Stayed 1 night in April 2018
            Sketchy ”
            Luckily I only used this hotel as a crash pad whilst travelling from Siem Reap to Sihanoukville. No lift so had to carry my bag up the internal stairs and then what looked like fire escape stairs to get to my room. The room wasn't too bad apart from the stains on the wall, the safe that didn't work and the broken sink tap that was actually hanging down into the sink. The carpet looked manky and in what looked like a common room, the sofa looked as old and dirty as the men hanging around the girly bars just down the street. Location was good as was right by the riverside and the bar looked nice, it just needs a massive revamp and it could be nice. Also I found the huge picture of Marilyn Monroe a little odd.
            Reviewed May 01, 2018
            6.0
            christopher from United Kingdom
            Solo traveler
            Standard Double Room
            Stayed 1 night in March 2018
            hotel in need of updating”
            great location good staff friendly chatty room was a great disappointment ripped towels chipped coffee mug couple of flying insects for company shower was cold and slow it was a bad room I see another room which I think they call superior which was much cleaner the lobby areas and hallway carpet are in need of afreshenup
            Reviewed April 01, 2018
            3.2
            Radu from Romania
            Solo traveler
            Superior Double River View Room
            Stayed 3 nights in January 2019
            Im sorry, next time I will change the hotel”
            it was disappointing, a single boy in the staff is ok, it's called Sey.Thank you Sey!
            Reviewed January 17, 2019
            4.8
            SEET from Malaysia
            Group
            Superior Double River View Room
            Stayed 3 nights in November 2018
            old hotel & no maintenance ”
            room not clean and no maintenance at all, only the location is great
            Reviewed November 19, 2018
            2.8
            Faisal from Kuwait
            Couple
            Deluxe Double With River View
            Stayed 3 nights in September 2018
            The worst hotel I have ever seen”
            The hotel pictures in Agoda are not the same as I saw. It is an abandoned house
            Reviewed September 23, 2018
            6.0
            chiragbhai from India
            Business traveler
            Standard Double Room
            Stayed 1 night in August 2018
            Above average”
            A.C doesnt work well.
            Reviewed August 30, 2018
            10.0
            Exceptional
            Paul from Australia
            Solo traveler
            Superior Double River View Room
            Stayed 5 nights in July 2018
            Good hotel in good central location, with great views of the river. Definitely stay again ”
            The staff were very friendly & helpful, a credit to the hotel!! I would definitely stay there again for my next trip to Phnom Penh
            Reviewed July 22, 2018
            8.0
            Excellent
            tai from Vietnam
            Business traveler
            Superior Double River View Room
            Stayed 2 nights in April 2018
            Cheap price”
            Good staff, cheap price, best food around
            Reviewed May 29, 2018
            6.0
            christiaan from Australia
            Group
            Superior Double River View Room
            Stayed 1 night in February 2018
            Nice location, good balcony”
            Its ok. The room and everything is standard, mouldy showers but just ok for the price. The location is right on the river, can be a little noisy with traffic honking but not too bad. Your room will only be serviced if you ask. Would stay again.
            Reviewed February 16, 2018
            6.0
            Vincent from United States
            Solo traveler
            Superior Double River View Room
            Stayed 2 nights in February 2018
            Needs a remodeling”
            The room needs a remodeling. The bathroom is awfully dirty and old!!! The view from the balcony is great. It is a great place to just chill and people watch. The bed needs to be changed as well. Location of this hotel is excellent and staff is very helpful.
            Reviewed February 08, 2018
            6.4
            Good
            Vincent from United States
            Solo traveler
            Executive River View
            Stayed 5 nights in February 2018
            Needs remodeling”
            The room is very old. It has a bath tub in the middle of the room which is old, ugly and dirty. The whole room needs better lights and bathroom needs a remodeling. The bed needs to be changed as well. The staff is good but the owners of this greatly located hotel do not know how to run a hotel or doesn't really care about the quality they provide. The hotel is located at a great location and if they remodel and put in new beds and bathrooms, I am sure this hotel will be making a lot of money.
            Reviewed February 08, 2018
            1234
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            • Excellent location
            • Wat Ounalom
            • GST Bus Station is within 1.17 km