Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Level 2M, gateway@klia2, Terminal klia2, Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia, 64000

Highlights

Ideal location

- Inside KLIA2 landside, a short walk to the departure hall and many sho...

When u need to catch early morning flight fm klia2
Sparkling clean

- Rooms and shared facilities receive frequent praise for cleanliness, w...

Clean room, express check out, no deposit and comfy bed.
Top property facilities

- Many guests give a positive overall impression for short transit stays...

Great hotel
Comfortable mattresses

Bed was comfy.
Top rated room amenities

Toiletries provided with towel.

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Bar

Family room

Breakfast

Room service

Car park [nearby]

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sepang / Kuala Lumpur International Airport part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 3.0-star property features restaurant to make your stay more indulgent and memorable.

This property is in high demand!

Booked 14 times in last 24 hr

  • The room was very clean, suitable for a good night’s sleep.
    Syakila
    Malaysia
  • Great location, clean rooms, and super helpful staff.
    Lee
    Malaysia
  • I really enjoyed my stay at this hotel.
    Lee
    Malaysia
  • Comfortable space to stay while waiting for my next flights.
    Amira
    Malaysia
  • Airport Hotel and near arrival exit
    kok
    Malaysia
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Nearest transportation options

ERL Railway Station - KLIA Terminal 2 is within 0.04 km

KLIA Express Transit Station KLIA2 Station is within 0.13 km

See map

9.5Exceptional

Location rating score

Exceptional location
Excellent for walking
More details on walking
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There are 40 places in walking distance!

Walkable places
gateway@klia2
90 m
ERL Railway Station - KLIA Terminal 2
40 m
Popular landmarks
KL Bird Park
44.2 km
Chinatown - Kuala Lumpur
44.3 km
Central Market
44.6 km
Jalan Alor
44.8 km
Pavilion Kuala Lumpur
45.1 km
Closest landmarks
KLIA Express Transit Station KLIA2 Station
130 m
Short Term Car Park 'B'
2.3 km
Kuala Lumpur International Airport
2.4 km
Kuala Lumpur International Airport Station
2.4 km
Tourism Malaysia at Kuala Lumpur Int'l Airport
2.4 km

Good to know

Value for money8.2
Distance to city center56 km
Location rating9.5
Nearest airportKuala Lumpur International Airport (KUL)
Distance to airport2.4 km

Select your room

Image 1 of 11

Family Room - 12 Hours Stay

35 m²/377 ft²
Max 4 adults
2 semi double beds and 1 king bed
Fits groups

9.5

Exceptional

Room comfort
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Solo Room

Max 2 adults
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Solo Room

Max 2 adults
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Solo Room

20 m²/215 ft²
Max 2 adults
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Solo Plus Room - Max 12 Hours Stay

20 m²/215 ft²
Max 1 adult
1 single bed

8.8

Excellent

Room comfort
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Double Plus Room

22 m²/237 ft²
Max 3 adults
1 queen bed or 2 single beds
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Double Plus Room with Queen Bed - Max 12 Hours Stay, Room Only

22 m²/237 ft²
Max 2 adults
1 double bed

8.8

Excellent

Room comfort
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Double Plus Twin Room Nightly

22 m²/237 ft²
Max 3 adults
2 double beds
Night view
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Double Plus Room with 2 Single Beds - Room Only

22 m²/237 ft²
Max 2 adults
2 single beds

9.0

Exceptional

Room comfort
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Solo Room - Daily

Max 1 adult
1 single bed

8.9

Excellent

Room comfort

Frequently asked questions

Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has a shared lounge/TV area.

Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 provides daily housekeeping.

Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has a business center (with fax/photocopying).

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has currency exchange service on site.

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is located within gateway@klia2 at Kuala Lumpur International Airport Terminal 2.

Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers express check-out/check-in services.

Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has an elevator.

Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has a 24-hour front desk.

Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has wheelchair accessible facilities.

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers family room options.

Check-in at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 starts at 02:00 PM.

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is about 4.99 km from the ERL Railway Station - KLIA Terminal 2.

Yes, all rooms at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 have air conditioning.

Not all rooms have windows at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2.

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers free Wi-Fi in all rooms.

Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is 100% non-smoking.

Yes—Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has an on-site restaurant and a convenience store.

Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers free Wi-Fi in all rooms.

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More about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

More about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Experience Comfort and Convenience at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Nestled just steps away from Kuala Lumpur International Airport (klia2), Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers a seamless blend of modern comfort and unbeatable convenience. Built in 2018 and recently renovated in 2019, this 4-star hotel provides travelers with a stylish retreat just 56 kilometers from the bustling city center, making it an ideal stopover for both leisure and business travelers. With 95 thoughtfully designed rooms, guests can enjoy a restful stay with quick access to the airport, ensuring minimal travel time. Check-in begins at 2:00 PM, and guests are kindly asked to check out by 12:00 PM, offering flexible scheduling for early flights or late arrivals. The hotel warmly welcomes families, allowing children aged 3 to 18 to stay free of charge, making it a perfect choice for family travelers. Whether you're arriving late or departing early, Aerotel Kuala Lumpur ensures a comfortable, hassle-free experience with its prime location and inviting amenities.

Relax and Unwind at Aerotel Kuala Lumpur’s Entertainment Lounges

Experience a perfect blend of comfort and leisure at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2, where guests can enjoy a welcoming shared lounge and TV area. Whether you're looking to catch up on your favorite shows, unwind with fellow travelers, or simply relax in a cozy environment, these communal spaces provide the ideal setting. The lounge is thoughtfully designed to foster a friendly atmosphere, making it easy to socialize or enjoy some quiet downtime after a long journey. For those seeking a more lively experience, the on-site bar offers a vibrant spot to indulge in refreshing beverages and light snacks. It’s the perfect place to relax with friends or meet new ones while soaking in the lively airport ambiance. With these entertainment facilities, Aerotel Kuala Lumpur ensures that your stay is both comfortable and enjoyable, offering a cozy retreat right within the airport premises.

Exceptional Convenience Facilities at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Experience seamless comfort and connectivity during your stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2. Guests can enjoy complimentary Wi-Fi in all rooms and public areas, ensuring you stay connected whether you're working or browsing. The hotel offers express check-in and check-out services for a hassle-free arrival and departure, saving you valuable time. For added convenience, luggage storage is available, allowing you to explore the surroundings unencumbered. Elevate your stay with exclusive access to the executive lounge, where you can unwind in a relaxed setting while enjoying complimentary amenities. Additionally, a well-stocked convenience store is on-site, providing essential items and snacks at your convenience. Daily housekeeping ensures your room remains comfortable and pristine, making your stay effortless and enjoyable from start to finish.

Comfort and Convenience in Every Room at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Experience a restful stay with our well-appointed rooms, featuring modern amenities designed for your comfort. Stay cool and refreshed with efficient air conditioning, and enjoy your favorite shows on the television equipped with satellite and cable channels. Each room provides thoughtful touches such as a hair dryer, complimentary bottled water, and a selection of toiletries to ensure your needs are met seamlessly. Start your day with a warm cup of coffee or tea, thanks to the in-room coffee/tea maker and complimentary instant coffee and tea. For your convenience, a daily newspaper is available, keeping you informed during your stay. Soft linens and fresh towels add to the cozy ambiance, making your stay at Aerotel Kuala Lumpur both relaxing and hassle-free.

Delight in Comfort and Convenience at Aerotel Kuala Lumpur's Dining Facilities

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers a cozy and inviting dining experience designed to cater to the needs of travelers. Guests can enjoy a satisfying continental breakfast each morning, providing a perfect start to a busy day of travel or meetings. The hotel’s restaurant provides a relaxed setting where guests can unwind and indulge in a variety of tasty options, ensuring a convenient and enjoyable dining experience without leaving the hotel premises. Complementing the dining amenities, the hotel’s attentive daily housekeeping service ensures that every guest’s stay remains comfortable, clean, and hassle-free. Whether you’re starting your day with a hearty breakfast or relaxing after a long journey, Aerotel Kuala Lumpur’s thoughtful amenities and dining facilities are tailored to make your stay as pleasant and convenient as possible.

Comfortable and Convenient Room Options at Aerotel Kuala Lumpur - Gateway@klia2

Discover a variety of thoughtfully designed rooms at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2, tailored to meet your travel needs. Choose from the Double Plus Room with 2 Single Beds, available for both 12-hour stays and full nights, offering a spacious 22 square meters of comfort. For solo travelers, the Solo Plus Room provides a cozy 20 square meters, perfect for short stays of up to 12 hours or a full night. Families can opt for the spacious Family Room, measuring 35 square meters, with options for a King Bed or two Semi Double-Beds, ideal for a restful overnight stay. Additionally, the hotel features the compact Solo Room, designed for quick 12-hour visits, with just 4 square meters of space, offering a simple and efficient stay. Booking these rooms through Agoda ensures you receive the best prices available, along with a smooth, hassle-free reservation process, making your stay seamless from start to finish.

Gateway to Malaysia: Exploring Sepang and Kuala Lumpur International Airport

Nestled in the vibrant region of Sepang, Kuala Lumpur International Airport (KLIA) stands as Malaysia’s premier gateway, offering travelers seamless connectivity to the world. Just a short drive from the bustling city center of Kuala Lumpur, KLIA is a modern marvel, boasting world-class facilities, extensive shopping options, and a variety of dining experiences that make transit and layovers comfortable and convenient. The airport's strategic location makes it an ideal starting point for exploring Malaysia’s diverse attractions, from tropical beaches to lush rainforests.

Seamless Journey from Kuala Lumpur International Airport to Aerotel Kuala Lumpur (Gateway@klia2)

Getting to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is a breeze for travelers arriving at Kuala Lumpur International Airport (KLIA) or its nearby terminal, klia2. If you're arriving at KLIA, you can easily reach the hotel via the dedicated SkyBus, which operates regularly between the airport and the hotel, offering a comfortable and convenient transfer that takes approximately 10-15 minutes. Alternatively, for a more direct route, taxis and private transfer services are readily available at the airport's arrival halls, providing a quick and hassle-free journey to the hotel, especially if you have luggage or are traveling in a group. For those arriving at klia2, the process is similarly straightforward, with the hotel located within the airport complex itself, allowing for an effortless walk or a short shuttle ride from the terminal to the hotel.

Nearby Landmarks and Attractions Around Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Situated conveniently near some of Malaysia’s most exciting attractions, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers guests easy access to the renowned Sepang International Circuit, home to thrilling motorsport events including the Formula 1 Malaysian Grand Prix. For those seeking relaxation and natural beauty, Bagan Lalang Beach provides a tranquil escape just a short drive away, perfect for unwinding by the sea. Additionally, visitors can explore the Tadom Hill Resorts, a popular spot for outdoor activities and nature lovers looking for adventure amidst lush greenery. For travelers interested in cultural and community experiences, the nearby Masjid Salak Tinggi and Surau Al-Ehsaniah offer serene places for prayer and reflection. Those seeking medical facilities can find Pusat Perubatan Pusrawi and Klinik Nur Qaseh nearby, ensuring convenience and peace of mind. Adventure enthusiasts can also visit BUY U CAMPGROUND and the scenic surroundings of Surau Al-Ehsaniah, while the Tourism Malaysia office at Kuala Lumpur International Airport provides valuable information for exploring the vibrant city and its surroundings.

Convenient Public Transport Options Near Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Nestled conveniently within Kuala Lumpur International Airport, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers easy access to a variety of public transport stations, making travel seamless for guests. The nearby ERL Railway Stations at Salak Tinggi, KLIA Terminal 1, and KLIA Terminal 2 provide quick and direct rail connections to Kuala Lumpur city center and other key destinations, ensuring you stay connected during your trip. For travelers arriving or departing from the main airport terminals, the KLIA Main Terminal, Satellite Terminal A, and KLIA2 Station serve as vital transit points, offering efficient train services that simplify airport transfers. Additionally, the Stesen Bas Bus Station and KLIA Express Transit Station at KLIA2 station further enhance connectivity, providing comfortable bus and train options to various parts of Malaysia. Whether you're arriving from the city or heading out on a journey, these well-integrated transport stations ensure that your travel experience begins and ends with ease, right from the doorstep of this conveniently located airport hotel.

Nearby Dining Options for Every Taste

Guests at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 are spoiled for choice when it comes to nearby dining experiences. Just a short walk away, Bila-Bila Restaurant offers a delightful array of local and international dishes, perfect for a quick meal or a leisurely dinner. For those seeking a cozy coffee break, Angsana Coffee House provides aromatic brews and light snacks in a welcoming atmosphere. Vegetarian travelers will appreciate BMS Organics Vegetarian Cafe, serving healthy and flavorful plant-based options. Seafood lovers can indulge at HM Sri Bagan Seafood, renowned for its fresh catches and savory preparations. For authentic local flavors, Dapur Nusantara Klia 2 and Eden Restaurant @ KLIA serve traditional Malaysian cuisine that captures the rich culinary heritage of the region. Additionally, Hometown Hainan Coffee Shop and Dr Recipe Restaurant offer comforting dishes and specialty drinks, ensuring every guest finds something to satisfy their palate during their stay.

Shopping Landmarks Near Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Guests staying at Aerotel Kuala Lumpur can enjoy convenient access to some of the region's premier shopping destinations. Just steps away is Gateway@klia2, a bustling retail hub offering a variety of shops, eateries, and entertainment options perfect for travelers seeking a quick shopping spree or a relaxing meal. A short drive brings you to Mitsui Outlet Park Klia Sepang, renowned for its discounted designer brands and wide selection of international fashion, accessories, and lifestyle products. For those looking for a more local shopping experience, Nooodles Satellite Building provides a unique mix of boutique stores and specialty shops, ideal for discovering Malaysian crafts and souvenirs. Additionally, KIPMall Kota Warisan offers a comprehensive shopping experience with a range of retail outlets, supermarkets, and dining options, making it an excellent spot for families and shoppers alike.

Affordable Comfort at Aerotel Kuala Lumpur Compared to City Averages

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers a comfortable and convenient stay with room prices ranging from $101 to $150. This pricing positions it slightly above the average hotel room cost in Kuala Lumpur, which typically falls between $51 and $75. While it may be a bit more expensive, guests can enjoy the added benefit of proximity to Kuala Lumpur International Airport, making it an ideal choice for travelers seeking ease and comfort during layovers or early flights.

Exceptional Comfort and Friendly Service at Aerotel Kuala Lumpur

Guests consistently praise Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 for its impeccable cleanliness, spacious rooms, and prime location, making it an ideal choice for transit travelers. The hotel’s strategic setting near the airport ensures convenience, allowing guests to relax and unwind with ease. The friendly and attentive staff receive high marks for their helpfulness, creating a welcoming atmosphere that enhances the overall experience. Visitors also highlight the hotel’s thoughtful amenities, including comfortable beds and satisfying breakfast options, which contribute to a pleasant and restful stay. Many guests express their intention to return, citing the hotel’s excellent service, clean environment, and great value as key reasons for their satisfaction. Whether for a quick layover or an extended stay, Aerotel Kuala Lumpur proves to be a reliable and highly recommended choice for travelers seeking comfort and convenience.

Exceptional Comfort and Prime Location at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers an outstanding blend of comfort, convenience, and quality that makes it a top choice for travelers. With an impressive overall rating of 8.8, guests consistently praise the hotel for its well-maintained facilities and exceptional cleanliness, which is reflected in its remarkable 9.2 cleanliness score. The hotel’s strategic location at klia2 ensures easy access to the airport, earning a stellar 9.5 rating for its convenience, making it an ideal stopover for both short layovers and longer stays. Guests also appreciate the attentive and professional staff, who contribute to a welcoming and seamless experience. The value offered by the hotel is highly regarded, with an 8.1 rating that highlights its affordability without compromising on quality. Whether you're arriving late or departing early, Aerotel Kuala Lumpur provides a comfortable, well-equipped environment that caters to the needs of modern travelers, making it a reliable and highly recommended choice near Kuala Lumpur’s airport.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Meeting/banquet facilities
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Non-smoking

Food and dining

Breakfast options
  • Continental
Restaurants on site
The Green Market Restaurant
  • Cuisine: Asian, Japanese, Korean
  • Menu: Buffet, A-la-carte

Location

Level 2M, gateway@klia2, Terminal klia2, Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia, 64000

Exceptional9.5

Location

Airports
  • Kuala Lumpur International Airport (KUL)
    2.4 km 20 min drive
  • Sultan Abdul Aziz Shah Airport (SZB)
    44.9 km
Public transportation
  • ERL Railway Station - KLIA Terminal 2
    40 m
  • KLIA Express Transit Station KLIA2 Station
    130 m
Hospital or clinic
  • Pusat Perubatan Pusrawi
    4.3 km 20 min drive
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • KL Bird Park
    44.2 km
  • Chinatown - Kuala Lumpur
    44.3 km
  • Central Market
    44.6 km
  • Jalan Alor
    44.8 km
  • Pavilion Kuala Lumpur
    45.1 km
  • Menara Kuala Lumpur
    45.5 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    45.6 km
  • Aquaria KLCC
    45.6 km
  • KLCC Park
    45.8 km
  • Petronas Twin Towers
    46.1 km
Nearby landmarks
  • ERL Railway Station - KLIA Terminal 2
    40 m
  • gateway@klia2
    90 m
  • KLIA Express Transit Station KLIA2 Station
    130 m
  • Short Term Car Park 'B'
    2.3 km
  • Kuala Lumpur International Airport
    2.4 km
  • Kuala Lumpur International Airport Station
    2.4 km
  • Tourism Malaysia at Kuala Lumpur Int'l Airport
    2.4 km
  • Nooodles Satellite Building
    2.5 km
  • KLIA Main Terminal
    2.5 km
  • Stesen Bas Bus Station
    2.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • All rooms do not have windows.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center56 km
  • Travel time to airport (minutes)0
Extras
  • Breakfast charge (unless included in room price)32 MYR
The property
  • Year property opened2018
  • Number of floors1
  • Number of rooms 95
  • Most recent renovation2019
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1

Property announcements

Important Notice For Hotel Guests:
The property is located within gateway@klia2 (outside airport restricted area) at Kuala Lumpur International Airport Terminal 2.

Arrival and transit passengers:
If you are arriving or transiting in Kuala Lumpur, please note that you must be in possession of a valid travel document and clear security to enter Malaysia in order to access the property.

All rooms do not have windows.

Reviews of Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 7.6
  • 10
  • 10
  • 10
  • 10
  • 9.2
  • 10
  • 10
  • 7.6

Most recent

From 10,946 reviews

  • Cleanliness score 9.2 out of 10 and is a high score in Kuala Lumpur
  • Facilities score 8.4 out of 10 and is a high score in Kuala Lumpur
  • Location score 9.5 out of 10 and is a high score in Kuala Lumpur
  • Service score 8.8 out of 10 and is a high score in Kuala Lumpur
  • Value for money score 8.2 out of 10 and is a high score in Kuala Lumpur

Review summary

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This popular hotel offers clean, well-maintained rooms with comfortable beds, perfect for a pleasant stay. Its prime location within KLIA2 airport complex makes it a top choice for travelers who need to catch early flights or stay nearby. The staff is friendly and highly praised for their excellent customer service, ensuring a warm welcome for guests. The rooms are spacious and well-equipped, providing an extra level of comfort for a relaxing stay.

Few guests mentioned noise issues in some rooms. Contact hotel for quieter rooms to ensure peaceful stay.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 171 reviews
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97% Positive
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2% Unfavourable

Cleanliness

Mentioned in 159 reviews
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Airport access

Mentioned in 127 reviews
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Room comfort

Mentioned in 92 reviews
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Service

Mentioned in 72 reviews
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Check in

Mentioned in 68 reviews
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Room size

Mentioned in 59 reviews
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Soundproofing

Mentioned in 54 reviews
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Value for money

Mentioned in 52 reviews
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  1. 9.6Exceptional

    MIMI from Malaysia
    Business traveler
    Stayed 1 night in August 2026

    “The Best transit hotel at klia2”

    A very pleasant and comfortable transit stay. ⭐⭐⭐⭐⭐ Besides the comfortable room and excellent shower, I was truly impressed by the warm hospitality and service. Special thanks to Ikram and Lim ZZ, who were extremely helpful, professional, friendly, and well-groomed. I also appreciate the excellent security, with room areas accessible only to registered hotel guests, which provides an added sense of privacy and safety. I especially loved the quiet, non-smoking environment. The room corridor was very clean, well maintained, and had a pleasant, welcoming fragrance. Overall, a comfortable and enjoyable experience. I will definitely recommend this hotel to our business associates for their transit stays. Thank you to the entire team for your excellent hospitality. Keep up the great work, guys! See you again soon! 🌷

    Reviewed August 26, 2026

    Dear Mimi, Thank you very much for your review. We are delighted to hear that you had a comfortable and pleasant transit stay, and that our hospitality, cleanliness, security, and quiet environment met your expectations. We’ll be sure to share your special compliments with Ikram and Lim ZZ. Your recommendation to your business associates means a great deal to our entire team. Thank you once again for your support. We look forward to welcoming you back soon. Thank you. Kind regards, Annabel Teh Hotel Manager - Aerotel KUL

    Responded August 27, 2026
    Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
  2. 8.0Excellent

    NAMIKO from Japan
    Family with teens
    Stayed 1 night in March 2026

    “Convenient”

    It has a perfect location and facilities for a stay without meals. The departure lobby was convenient with nearby restaurants, cafes, and convenience stores. However, it seemed like the walls were thin, and there were times when I could hear noise. I checked in at 7 PM, but the staff informed me that checkout was at 7 AM the next morning, so it might have been a plan that allowed only a 12-hour stay. There was no breakfast, but the Starbucks in the departure lobby opens at 6 AM, so it wasn't an issue for me.

    Reviewed March 10, 2026
    Auto-translated through generative A.I.

    Dear Namiko Thank you for staying with us and for sharing your feedback. We're glad you found our location convenient with easy access to the restaurants, cafés, and convenience stores in the departure lobby. We also appreciate your comments regarding the room soundproofing and check-out timing. Your feedback is valuable to us as we continue to improve our guests’ experience. We hope to welcome you again on your next trip. Warm Regards Tirzzalen Duty Manager - Aerotel KUL

    Responded March 11, 2026
    Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
  3. 9.6Exceptional

    Sheza from Australia
    Group
    Double Plus Room with Queen Bed - Max 12 Hours Stay, Room Only
    Stayed 1 night in June 2026

    “Great location and comfort”

    The stay offered excellent value with a prime location right at the airport. The double rooms were spacious, clean, and well-equipped with reliable Wi-Fi and good amenities, ensuring a restful sleep. Staff were friendly and attentive, enhancing the overall experience. Facilities were generally good, though there was slight room for improvement. Overall ambiance was comfortable.

    Reviewed June 29, 2026

    Dear Sheza, Thank you for your wonderful review. We're delighted to hear that you enjoyed our convenient airport location, comfortable room, and friendly service. It's also great to know you appreciated the cleanliness, amenities, and Wi-Fi. We value your feedback on our facilities and will continue working to improve. We look forward to welcoming you back again soon. Warm regards, Ili Afiqah Front Office Supervisor Aerotel KUL

    Responded June 29, 2026
    Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
  4. 10.0Exceptional

    KUSHIMA from Japan
    Solo traveler
    Solo Room - (12 hours, Room Only)
    Stayed 1 night in February 2026

    “Equipped with a shower and plenty of shops around.”

    I stayed at an airport hotel in Kuala Lumpur during a layover. It's outside the restricted area, so there are many shops around, including Din Tai Fung. Since it's Malaysia, they don't serve beer, though. The room and bed were extremely small, but there were showers and toilets on the premises, which was convenient. There was a premium lounge right in front, so I could enter with my priority card and have some beer. After having three drinks and feeling a bit tipsy, I returned to the hotel in two seconds. Despite the noise in the hallway, I was able to sleep well.

    Reviewed February 10, 2026
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    Dear Kushima Thank you for your review. We’re glad you enjoyed the convenience of our airport location and the nearby shops and lounge. It’s great to hear that the in-room shower and toilet were helpful and that you were able to rest well. We appreciate your feedback and hope to welcome you again on your next transit through KLIA. Safe travels! Regards Nursafi Front Office Supervisor Aerotel Kuala Lumpur

    Responded February 11, 2026
    Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
  5. 10.0Exceptional

    Gretchel from Australia
    Couple
    Double Plus Room with 2 Single Beds - Max 12 Hours Stay, Room Only
    Stayed 1 night in August 2026

    “Nice and spacious for an airport hotel ”

    Nice and spacious airport hotel! It was the perfect place to freshen up after travelling from another state and, with another flight ahead, we were able to get a good rest before continuing our journey. Very convenient and comfortable for a stopover.

    Reviewed August 19, 2026

    Dear Guest, Thank you for your wonderful review and for sharing your experience with us. We’re delighted to hear that you found our hotel spacious, comfortable, and convenient for your journey. It’s great to know that you were able to relax and get a good rest between your flights. We truly appreciate your kind feedback and look forward to welcoming you again on your next journey. Warm regards, Puteri Hamdan Reservation Aerotel Kuala Lumpur.

    Responded August 19, 2026
    Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
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