2020

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Level 2M, Gateway@klia2, KLIA 2 Terminal, Sepang / KLIA, Kuala Lumpur, Malaysia, 64000 - See map
Free Wi-Fi
select your datePlease enter your stay dates to see price
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

"Comfortable for an in-transit layover or overnight stay."

Marvin - March 13, 2020
Solo Plus Room - 12 Hours Stay Only with Complimentary Meal Included Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Lobby Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Executive lounge Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
See all 36 photos
See map
Popular landmarks
ERL KLIA2 40 m
gateway@klia2 90 m
Kuala Lumpur International Airport 2.37 km
Tourism Malaysia at Kuala Lumpur Int'l Airport 2.42 km
Nooodles Satellite Building 2.45 km
KLIA Main Terminal 2.45 km
ERL Railway Station - KLIA 2.57 km
KLIA Satellite Terminal A 3.1 km
Sports Bar by Bones 3.21 km
Mitsui Outlet Park Klia Sepang 4.16 km
Nearby landmarks
KL Bird Park 44.23 km
Chinatown - Kuala Lumpur 44.31 km
Central Market 44.62 km
Jalan Alor 44.84 km
Pavilion Kuala Lumpur 45.08 km
Menara Kuala Lumpur 45.45 km
KLCC - Bukit Bintang Pedestrian Walkway 45.56 km
Aquaria KLCC 45.62 km
KLCC Park 45.83 km
Petronas Twin Towers 46.06 km
9.5

Exceptional

Location rating score

Exceptional location
  • 40 meters to public transportation

  • Free airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.0
Distance to city center56 km
Location rating9.5
Nearest airportKuala Lumpur International Airport (KUL)
Distance to airport2.4 km

Rooms available at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Double Plus Room - 1 Night Stay Only with Complimentary Meal Included
Double Plus Room - 1 Night Stay Only with Complimentary Meal Included
...
  • Room size: 22 m²/237 ft²
  • No Windows view
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Solo Plus Room - 12 Hours Stay Only with Complimentary Meal Included
Solo Plus Room - 12 Hours Stay Only with Complimentary Meal Included
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 2 single beds or 1 double b...
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Double Plus – 6 hours: Room & Meal
Double Plus – 6 hours: Room & Meal
...
  • Shower
  • 2 single beds or 1 double b...
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Room & Meal : Double Plus (nightly)
Room & Meal : Double Plus (nightly)
...
  • Shower
  • 1 single bed
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Room & Meal : Solo Plus (nightly)
Room & Meal : Solo Plus (nightly)
...
  • Shower
  • 1 single bed
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Quadruple Room with Private Bathroom
Quadruple Room with Private Bathroom
...
  • Shower
  • Executive lounge access
  • 2 queen beds
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Room & Meal : Double Plus - 3 hours
Room & Meal : Double Plus - 3 hours
...
  • Shower and bathtub
  • 2 single beds or 1 double b...
Enter dates to see prices
Solo Plus Room - 1 Night Stay Only with Complimentary Meal Included
Solo Plus Room - 1 Night Stay Only with Complimentary Meal Included
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Double Room with Private Bathroom
Double Room with Private Bathroom
...
  • Shower
  • Executive lounge access
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

For those who wish to drive their own cars, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has a car park that's close to the hotel.

Is breakfast offered at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Wake up to a great continental breakfast at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2. There's an additional charge of 25 MYR for adults and 25 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 features an on-site restaurant for your dining convenience.

What is the smoking policy at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 does not permit smoking in any of its rooms or indoor areas.

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What people love about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

  • 7.2
    Very good
    Cleanliness

    "The room was good, clean and spacious."

    Shin

    |

    November 19, 2019

  • 10.0
    Exceptional
    Location

    "Nearby lots of restaurants and shops."

    Aiza

    |

    March 6, 2020

  • 10.0
    Exceptional
    Location

    "Excellent location and good services."

    Arivalan

    |

    December 13, 2019

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Location score
9.5/10
Cleanliness score
9.2/10
Review score - United States
8.8/10
Service score
8.5/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
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Overall rating:
8.7
Excellent
3,155 reviews
Cleanliness
9.2
Facilities
8.3
Location
9.5
Read all reviews >
What travelers say they love:
Will stay again if i'm catching flights thru KLIA2
Aiza from Malaysia
Group
More about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

More about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Strategically located with a mere 1-minute walk to the Departure Hall, Aerotel Kuala Lumpur offers comfy rooms, flexible hourly bookings, selected in-room dining options, powerful hot showers and attentive services with a goal to provide all the comforts of home right at the airport for travellers. The hotel showcases 95 guestrooms that are adjacent to Plaza Premium Lounge and provides multi-functional spaces for meetings and private dinners.

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Most talked about facilities

Housekeeping
106 mentions
Breakfast
43 mentions
Food & Dining
23 mentions
Check in/Check Out
6 mentions

What they offer

9.6
Exceptional
Spaciousness

"Very strategic lowcation, big bed, big room."

belina

|

November 15, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

The Green Market Restaurant
Cuisine:Asian, Japanese, Korean
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 from real guests

Provided by verified guests of Agoda
Agoda Reviews (3155)Booking.com Reviews (1098)
8.7
/
10
Cleanliness9.2
Facilities8.3
Location9.5
Service8.5
Value for money8.0
High score for Kuala Lumpur
Rating
9+ Exceptional (520)
8-9 Excellent (228)
7-8 Very Good (206)
6-7 Good (48)
<6 Below Expectation (65)
Time of the year
Mar - May (260)
Jun - Aug (227)
Sep - Nov (297)
Dec - Feb (283)
Don't miss out!Properties in Kuala Lumpur are being booked every minute!
All guests (3155)
All room types
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Show reviews that mention 

Showing 1067 verified guest comments
12345
9.6
Exceptional
Afiqah from Malaysia
Couple
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
Stayed 1 night in January 2019

Value for money! Booked a 12-hours stay at a discount”

Initially, I booked a much cheaper hotel that is around 20 minutes drive to KLIA2 (the price is lower than that of Aerotel by half). However, after considering many things such as hotel quality, the short distance to luggage check-in, longer rest time before departure and last minute shopping at the airport, I decided to stay at this hotel instead. I honestly think it’s worth the money spent (got it at RM 242 for 12-hours stay, including breakfast).

Reviewed January 23, 2019

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.2
Exceptional
Jasmin from Philippines
Business traveler
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
Stayed 1 night in November 2019

The only light in my crazy night”

This airport hotel was heaven sent! They made my night so much better! I was having such a bad time because of a terrible error in my flight time and the airline and (sadly) airport staff were not particularly helpful. In short I could not get another flight so had to stay for the night. Aerotel to the rescue by having easy booking via agoda for a reasonable price. It was right next to the terminal for my new unplanned flight. When I got in the Manager was even the one who assisted me and was very accommodating when I asked to store my luggage so I can buy clothes for my extended stay before the stores closed. They even provided 2 set meals for my supper and breakfast! Room was cozy and again the manager advised me on the best room location for me.... Will definitely endorse this hotel and in particular kudos to the lady manager on 22 November. Sorry I wasn't able to get your name. Also the food was great and the lounge staff were also similarly friendly. Just Great!

Reviewed December 12, 2019

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
8.8
Excellent
KARINA from Malaysia
Solo traveler
Double Plus Room - 1 Night Stay Only with Complimentary Meal Included
Stayed 1 night in December 2019

Convenient for early flight ”

Located within KLIA2 Gateway Mall on Level M. Have options for length of stay: 3 hours, 6 hours, 12 hours or 1 night. Prices range based on length of stay. Full facilities for 4 star hotel. Rooms has no windows but good solid comfortable bed, hot shower to rest before flight. Very convenient to check-in kiosk during low peak time to print boarding pass and baggage tag. 24 hour bar and restaurant. Complimentary breakfast has wide choice but must order early since they are slow with service delivery especially at 5-7am. So suggest you order first then go drop bag at airport. When you return, your food should be ready. They can also store your luggage if room is not ready. Plaza Premium lounge is next to the bar. They also have gym facilities.

Reviewed December 25, 2019

Dear Karina; Thank you for your support and for posting your review on Agoda. Your rating review made our day and Aerotel team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! We hope you will recommend us to family & friends and will continue to support us in future. However, I would like to apologize for all the inconvenience during your stay with us. Your feedback will be reviewed for continual improvement. This is not the memories we intend our valued guests to leave us with and we hope you will accord us another opportunity to serve you better. Looking forward to your return visit to the Aerotel. Enhance your airport experience!! Warm regards, Riko Ariffin Reservations Officer.

Responded February 08, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.2
Exceptional
Amy from Brunei Darussalam
Couple
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
Stayed 1 night in March 2019

Transit hotel choice”

Transiting on 12 hr flight before Dubai, given a room that was not cleaned from previous tenan's use but once reported, immediately given a room that was presentable. Excellent location to KLIA, only a train away on KLIA Express to KLIA2, no fuss hotel, had all amenities we needed for our short stay. Aside the small unpleasant surprise we got at the beginning, the staff was quick to remedy the matter, no questions asked. Would stay again in the future for transits.

Reviewed April 08, 2019

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.2
Exceptional
Ursula from Indonesia
Family with teens
Solo Room - Max 12 Hours Stay
Stayed 1 night in January 2020

The Best Hotel at klia2 ”

Aerotel is still my first and best choice when I need a place to stay at klia2 for early morning flights. I really love the bed. It always makes me almost oversleep if I don't set many alarms LOL. The rooms were always spotless during my stays there. However, the check-in process can be challenging during the peak hours (read: expect a quite long queue). The check-out process is always a breeze. Breakfast is so-so in terms of taste and choice. Enough to fill my tummy before my early morning flight.

Reviewed November 02, 2020

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you!

Responded November 06, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.2
Exceptional
Justin from United States
Solo traveler
Solo Room - Max 12 Hours Stay
Stayed 1 night in January 2020

Great little stopover spot”

Stayed for about 8 hours in transit. This place is perfect for that amount of time being located right inside the KLIA2 shopping area attached to the terminal. It is outside of any security, so if you are in transit you'll need to clear immigration to get out to it, but, it means you are free to roam at will. It can be a bit tricky to book as Agoda and the hotel didn't convey that it wasn't an exclusive private toilet and shower in my room. What it was, at least for the row of single rooms I was in, is a set of immaculately clean separate bathrooms down the hallway. It is yours once you get in and lock the door, but you will have to transit the hallway from your room to get to it. The staff were good and handled business efficiently and pleasantly. Because it is inside the airport building certain PA announcements are able to be heard ever so slightly in the hallway and rooms. I recommend a white noise app for your smart phone which takes care of that issue. Overall, very nice!

Reviewed March 07, 2020

Dear guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again later. Regards, Riko Ariffin Reservation Officer.

Responded March 07, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
8.4
Excellent
Ranil from Sri Lanka
Couple
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
Stayed 1 night in June 2019

Convenience”

The location of the hotel is so convenient if you need to board another flight . The transfer from Terminal 2 to Terminal 1 was very easy. If i have to do this again I will definitely stay at Aerotel Kuala Lumpur

Reviewed June 07, 2019

Dear valued guest, thank you for your great review in regard to your recent stay with Aerotel Kuala Lumpur. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 15, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.6
Exceptional
Alia from Malaysia
Solo traveler
Solo Room - Max 12 Hours Stay
Stayed 1 night in January 2021

Great stay for layover ”

This is my first time try Aerotel over Capsule in KLIA2. The room is very comfortable and spacious. They have 3 shower/toilet rooms in solo rooms section so you don't need to wait turns to use it. I slept better here compared to Capsule. Occasionally you will hear other guest passing by but not frequent or loud.

Reviewed January 12, 2021

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you!

Responded February 04, 2021
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
8.8
Excellent
WOON from Malaysia
Solo traveler
Stayed 1 night in January 2019

Perfect place to sleep while waiting for next flight!!”

Hot shower. Contemporary design. Flurry bed. Big TV screen. A free small meal. What can you ask for more in that short 6 hours? They even give a personalized morning call upon requests. Very very pleasant stay with excellent staff there. The only drawback for me is to take a CHEAP RM2 train from KLIA to this hotel in KLIA2, it irks me not because of the distance, it is because some of the traveller in the transit KLIA is pretty uncivilised like "SNEEZING out loud in public place toward everyone".

Reviewed January 05, 2019

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.2
Exceptional
YUKI from Hong Kong
Couple
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
Stayed 1 night in October 2019

Convenient Airport Transit Hotel”

Stayed in Aerotel for transit purpose, hotel is located on Level 2 at Klia2. The room was clean and comfortable. Many shops and 24 hours food court was near around. Really convenient and highly recommended!

Reviewed October 22, 2019

Dear valued guest, thank you for taking time to share your review with us. It is my pleasure to know that you benefited from Aerotel Kuala Lumpur. We look forward to welcoming you back to Aerotel Kuala Lumpur and ensure that your next visit will be another amazing experience. Thank you.

Responded October 24, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
8.8
Excellent
Mohammad from Malaysia
Business traveler
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
Stayed 1 night in March 2020

Will come again in the future.”

Overall experience is nice. Room is clean & room service is fast. Free food voucher for a few restaurant choices in KLIA 1 & KLIA 2. Hotel have balcony that faces the airport apron area. So got nice views of airplanes. Have easy check out option. TV got clear channel transmission & fast wifi. Room might be a bit small if for muslim prayers. A bit expensive for airport hotel. Staff is a bit stressed out when they have a few customers waiting in line. Overall a pleasant experience. Will come again in the future.

Reviewed March 11, 2020

Dear guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again later. Regards, Riko Ariffin Reservation Officer.

Responded March 14, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
8.8
Excellent
Hjh from Brunei Darussalam
Couple
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
Stayed 1 night in September 2019

Conveniently located”

Aerotel Hotel is placed strategically at KLIA2 perfect when catching ungodly hours flight like ours. Clean, modern and has everything I need for 6 hours layover.

Reviewed September 16, 2019

Dear valued guest, thank you for taking time to share your review with us. It is my pleasure to know that you benefited from Aerotel Kuala Lumpur. We look forward to welcoming you back to Aerotel Kuala Lumpur and ensure that your next visit will be another amazing experience. Thank you.

Responded October 24, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.2
Exceptional
Glenyss from Australia
Couple
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
Stayed 1 night in February 2019

12 stay early flight next day ”

Stayed here after AirAsia cancelled our night flight to day flight so had 15 hour wait at KLIA2 airport before our next flight at 7 am the next day. When booking I was sure it said airside which I thought was meaning I didn't have to go through immigration, but no it's on the other side so we eventually found it after immigration. A meal was included in the price which was adequate. Three choices only. The room next to us they were doing drilling till near 10 pm. You can hear the shower going in room next door and people talk loud and bang doors so sleep was minimal. Wake up call at 4 am like we asked was great. Friendly customer service room clean but really tiny. Take ear plugs if staying

Reviewed February 22, 2019

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Tan from Singapore
Couple
Double Plus Room - Max 12 Hours Stay and Complimentary Meal Included
Stayed 1 night in May 2019

Good Transit Hotel”

After the upgrading of facilities in KLIA2, the airport has become a very nice place to hang around. Aerotel provides 1 of the best place to stay while waiting for the next flight out.

Reviewed July 18, 2019

Dear valued guest, thank you for your great review in regard to your recent stay with Aerotel Kuala Lumpur. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 11, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.6
Exceptional
Stephen from Indonesia
Business traveler
Solo Plus Room - 12 Hours Stay Only with Complimentary Meal Included
Stayed 1 night in August 2018

Perfect layover R&R”

Aerotel has the perfect setup for layover between flights. especially when you can arrive at any hour, book in quickly, get a beer and a good meal in the cafe bar opposite reception, then hit the very comfortable bed for a good rest in a dark and quiet well appointed room. Its modern, clean, spacious and good value. Breakfast was provided in my room rate and again it was easy and good value. Then I just packed up and walked 5 minutes to the check-in. I have tried booking into hotels close by but you can wait for up to an hour for their shuttle bus and that cuts into rest and relaxation time. I won't stay anywhere else in future when transiting through KL.

Reviewed August 11, 2018

Thanks for staying with us. We appreciate your feedback!

Responded August 13, 2018
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
8.8
Excellent
Atafia from Malaysia
Solo traveler
Solo Plus Room - 12 Hours Stay Only with Complimentary Meal Included
Stayed 1 night in July 2019

Great location for early flight in KLIA”

Very confy and practical. But need earplugs cause I could hear the shower of the person next door and people talking loud in the corridor. Staff friendly but not helpful regarding transportation solutions from KLIA2 to KLIA . At 4.30-5.00am they told me the only option was a taxi when the first train is at 4.55am and that there was a free shuttle every 10-20 minutes. They should know these things since people are not in this hotel for tourism but for practical reasons.

Reviewed July 22, 2019

Dear valued guest, thank you for taking time to share your valuable feedback with us. We have shared your feedback with relevant department so that further enhancement could be carried out. We sincerely hope for an opportunity to welcome you back in future when we will try our utmost to make your stay a more satisfactory one. Thank you.

Responded November 14, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Mark from Australia
Couple
Stayed 1 night in May 2019

Comfortable but noisy”

Convenient location in KLIA2 Gateway Easy checkin, even at 3am. Rooms are a decent size but have no window. Comfortable bed and quality bathroom. Only downside was the noise from other guests arriving and departing. 6hr stay included meal vouchers at plaza premium bar. Will definitely stay again.

Reviewed June 01, 2019

Dear valued guest, thank you for your great review in regard to your stay with Aerotel Kuala Lumpur. It is my pleasure to know that you enjoyed the stay. Please be assured we will pass your feedback on sound proof improvement to relevant department. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 21, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Teck from Malaysia
Solo traveler
Solo Plus Room - 12 Hours Stay Only with Complimentary Meal Included
Stayed 1 night in December 2018

Convenient for transit passengers ”

Very reasonable price and very location for those transit at klia or klia2. Check in and check out is very easy and fast. Provided simple breakfast with few choice of menu. Highly recommended.

Reviewed December 23, 2018

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.6
Exceptional
Warren from United States
Couple
Solo Plus Room - 12 Hours Stay Only with Complimentary Meal Included
Stayed 1 night in March 2019

Perfect stopover”

The Aerotel comes with a price, but really delivers. Fantastic location, ease of check-in and check-out, very reasonably-sized room (not a cramped, space-deprived room), great new hotel design room and bath. The only drawbacks are the thin walls for sound. Prefect for overnight stay between flights!

Reviewed March 10, 2019

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
8.4
Excellent
Chee from Malaysia
Couple
Stayed 1 night in December 2018

Good for catching early flight”

We have an early morning flight and have to arrive airport the night before. Luckily we found Aerotel and can have a few hours of good sleep there. The room is clean, bed is comfortable. Although there's notice said that there were renovation work going on during midnight, but we didn't heard any noise. This hotel is good for those have an early flight or have few hours for transit. Just bear in mind that this hotel is located before immigrations and security check.

Reviewed December 21, 2018

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
12345
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