Travelling to Tanzania? Read all updated requirements before you book.
DoubleTree by Hilton Hotel Zanzibar - Stone Town
DoubleTree by Hilton Hotel Zanzibar - Stone Town
DoubleTree by Hilton Hotel Zanzibar - Stone Town
DoubleTree by Hilton Hotel Zanzibar - Stone Town
DoubleTree by Hilton Hotel Zanzibar - Stone Town
DoubleTree by Hilton Hotel Zanzibar - Stone Town
DoubleTree by Hilton Hotel Zanzibar - Stone Town

Removed from saved list

8.7

Excellent

75 reviews

75 reviews

Breakfast4
View4
Housekeeping4
See map

9

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Robin's Collection

70 m

Maka T-Shirt Shop

90 m

Tabasam

90 m

Memories of Zanzibar

100 m

Sunset veiw

120 m

Closest landmarks
Abuso Inn Car Park

40 m

Queens Bureau de Change

100 m

Old British Consulate

110 m

NBC

120 m

Zanzibar Serena Inn

130 m

DoubleTree by Hilton Hotel Zanzibar - Stone Town

90 / 90A Shanghani, Stone Town, Zanzibar, Tanzania, 0000 - See map

In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Stone Town part of Zanzibar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Abeid Amani Karume International Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Show more

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Swimming pool [indoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Zanzibar every 36 minutes on Agoda.com
Value for money8.6
Distance to city center0.5 km
Location rating9.0
Nearest airportAbeid Amani Karume International Airport (ZNZ)
Distance to airport7.3 km

Rooms available at DoubleTree by Hilton Hotel Zanzibar - Stone Town

Exceptional
Room comfort & quality

9.8

King Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two Double Beds Guest Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 double beds
Enter dates to see prices
KING ONE BEDROOM SUITE
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Guest Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Accessible Guest Room
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Other
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Single Room - Accessible
...
    Enter dates to see prices
    Single Accessible
    ...
      Enter dates to see prices
      Quad Room Panoramic
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at DoubleTree by Hilton Hotel Zanzibar - Stone Town?

        Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to DoubleTree by Hilton Hotel Zanzibar - Stone Town?

        DoubleTree by Hilton Hotel Zanzibar - Stone Town is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at DoubleTree by Hilton Hotel Zanzibar - Stone Town also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, DoubleTree by Hilton Hotel Zanzibar - Stone Town has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Zanzibar with private transportation, the hotel can arrange both taxis or car rental.

        Is breakfast offered at DoubleTree by Hilton Hotel Zanzibar - Stone Town?

        Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree by Hilton Hotel Zanzibar - Stone Town. Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at DoubleTree by Hilton Hotel Zanzibar - Stone Town?

        DoubleTree by Hilton Hotel Zanzibar - Stone Town features an on-site restaurant for your dining convenience.

        What is the smoking policy at DoubleTree by Hilton Hotel Zanzibar - Stone Town?

        DoubleTree by Hilton Hotel Zanzibar - Stone Town does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What restaurants are nearby DoubleTree by Hilton Hotel Zanzibar - Stone Town?

        Restaurants including Msumbi Coffee House, Shangani Post Office Internet Café and Stone Town Café are popular in DoubleTree by Hilton Hotel Zanzibar - Stone Town’s neighborhood which is known as Stone Town.

        What are popular attractions near DoubleTree by Hilton Hotel Zanzibar - Stone Town?

        Guests at DoubleTree by Hilton Hotel Zanzibar - Stone Town can easily visit Commission for Lands & Environment, Jafferji House and Spa and St Joseph's Cathedral located in the Stone Town area.

        What popular natural sightseeing spots are close to DoubleTree by Hilton Hotel Zanzibar - Stone Town?

        DoubleTree by Hilton Hotel Zanzibar - Stone Town’s nearby natural sights include One Ocean Dive Centre, The Big Tree and palm tree located in the same Stone Town area.

        Show more questions
        See map

        Explore the neighborhood

        What people love about DoubleTree by Hilton Hotel Zanzibar - Stone Town

        • 9.2

          Exceptional

          "We stayed here on our recent trip to Zanzibar, and were very pleased with this hotel."

          Ilse

          |

          August 13, 2022

        • 10

          Exceptional
          Location

          "Beautifully restored historic hotel in perfect location for walking around Stone Town sights."

          Anita

          |

          May 26, 2022

        • 8.8

          Excellent
          Cleanliness

          "A very clean and functional hotel."

          henry

          |

          January 31, 2022

        Overall rating:

        8.7

        Excellent
        75 reviews
        Cleanliness
        9.4
        Facilities
        8.3
        Location
        9.0
        Read all reviews >
        More about DoubleTree by Hilton Hotel Zanzibar - Stone Town

        More about DoubleTree by Hilton Hotel Zanzibar - Stone Town

        DoubleTree by Hilton Hotel Zanzibar - Stone Town

        When you are looking for comfortable and convenient accommodations in Zanzibar, make DoubleTree by Hilton Hotel Zanzibar - Stone Town your home away from home. A stay at DoubleTree by Hilton Hotel Zanzibar - Stone Town ensures an easy access to the lively city and all of its wonders. Wherever you want to go, it's easy in Zanzibar with a stay at DoubleTree by Hilton Hotel Zanzibar - Stone Town, just 7.2 km from Abeid Amani Karume International Airport.
        The superior services and facilities offered at DoubleTree by Hilton Hotel Zanzibar - Stone Town will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Zanzibar can be assisted with taxi, car hire and shuttle services available.
        Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at DoubleTree by Hilton Hotel Zanzibar - Stone Town.
        In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
        Guests are guaranteed a comfortable stay while at DoubleTree by Hilton Hotel Zanzibar - Stone Town. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at DoubleTree by Hilton Hotel Zanzibar - Stone Town offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
        You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.


        Dining and things to do

        Wake up with no worries at DoubleTree by Hilton Hotel Zanzibar - Stone Town, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
        Never let a day go wasted when you're at DoubleTree by Hilton Hotel Zanzibar - Stone Town with all the activities and facilities provided. The many offerings at DoubleTree by Hilton Hotel Zanzibar - Stone Town ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like fishing, snorkeling and diving.
        You won't need to go far to experience fun water sports, with the convenience of canoes provided. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails.

        Show more
        Amenities and facilities
        Excellent
        Facilities

        8.3

        Most talked about facilities

        Breakfast

        5 mentions

        Swimming Pool

        1 mention

        Languages spoken

        • English
        • Arabic
        • French
        • German

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet [LAN]
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Canoeing
        • Diving
        • Fishing
        • Fitness center
        • Hiking
        • Snorkeling
        • Swimming pool [indoor]
        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • First aid kit
        • Free face masks
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Sterilizing equipment

        Dining, drinking, and snacking

        • Alternative meal arrangement
        • Bar
        • Coffee shop
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Air conditioning in public area
        • Concierge
        • Currency exchange
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Grooming service
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Babysitting service
        • Family room
        • Kids meal

        Access

        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms

        Getting around

        • Airport transfer
        • Car park [free of charge]
        • Car park [nearby]
        • Car park [on-site]
        • Rental car
        • Shuttle service
        • Taxi service

        Available in all rooms

        • Air conditioning
        • Alarm clock
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • Free bottled water
        • Hair dryer
        • In-room safe box
        • Ironing facilities
        • Laptop safe box
        • Linens
        • Mini bar
        • Non-smoking
        • Private bathroom
        • Refrigerator
        • Satellite/cable channels
        • Shower
        • Slippers
        • Sofa
        • Telephone
        • Toiletries
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • American
        • Continental
        • Halal
        • Vegetarian
        • Gluten-free
        • Buffet
        Restaurants on site

        Taarab Restaurant

        • Cuisine: International
        • Menu: Buffet, A-la-carte
        Location
        90 / 90A Shanghani, Stone Town, Zanzibar, Tanzania, 0000
        Excellent
        Location

        9

        Airports

        • Abeid Amani Karume International Airport (ZNZ)
          7.3 km
        • Julius Nyerere International Airport (DAR)
          79.0 km

        Public transportation

        • Kwa Ayuba Bus Stop
          3.4 km

        Hospital or clinic

        • Zanzibar Medical Group
          290 m

        Convenience store

        • Kwality Store
          1.4 km

        Cash withdrawal

        • ATM
          160 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-5 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 6-17 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 18 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until11:00

        Getting around

        • Airport transfer fee20 USD
        • Distance from city center0.5 km
        • Travel time to airport (minutes)20

        Extras

        • Breakfast charge (unless included in room price)15 USD
        • Daily Internet/Wi-Fi fee0 USD

        The property

        • Non-smoking rooms/floorsyes
        • Number of bars/lounges1
        • Number of floors5
        • Number of restaurants1
        • Number of rooms 58
        • Year property opened2014
        • Most recent renovation2014

        Reviews of DoubleTree by Hilton Hotel Zanzibar - Stone Town from real guests

        Provided by verified guests of Agoda
        8.7
        /
        10
        Cleanliness9.4
        Facilities8.3
        Location9.0
        Room comfort and quality9.8
        Service9.0
        Value for money8.6
        High score for Zanzibar
        Rating
        9+ Exceptional (17)
        8-9 Excellent (15)
        7-8 Very Good (1)
        6-7 Good (0)
        <6 Below Expectation (2)
        Time of the year
        Mar - May (7)
        Jun - Aug (9)
        Sep - Nov (7)
        Dec - Feb (12)
        All guests (75)
        All room types
        All languages

        Show reviews that mention 

        Showing 35 verified guest comments
        12
        10.0
        Exceptional
        Anita from New Zealand
        Couple
        Two Double Beds Guest Room
        Stayed 1 night in May 2022

        Comfortable beds! ”

        Beautifully restored historic hotel in perfect location for walking around Stone Town sights. Most important, the rooms were quiet with very comfortable beds. Stunning pool setting with the best thin crust pizza we’ve had in Africa. Must try the banana ginger shake at the Rooftop restaurant. Thanks to all the hospitable staff for their exceptional service.

        Reviewed May 27, 2022

        See room deals

        Kia Ora Anita, We are delighted to have been your chosen hotel during your recent stay in Stone Town. It was truly a pleasure to serve you. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please rest assured, that your detailed comments regarding our hotel and the quality of the newly opened "JIKO Garden" menu have been passed on to the entire team. I am glad to read that all our staff were able to make your stay a memorable one with their attitude and service. On behalf of the entire team here at the DoubleTree by Hilton, Zanzibar - Stone Town, I would like to take this opportunity and thank you for staying with us and we all do hope to se you again when your travels bring you back to Zanzibar. Sincerely, Tony Assistant Manager

        Responded May 30, 2022
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        9.6
        Exceptional
        Melinda from Australia
        Solo traveler
        King Guest Room
        Stayed 4 nights in February 2019

        Great hotel”

        Staff were always ready and willing to help with any matter, breakfast buffet was amazing, very convenient location for wandering around Stone Town, bed was sooooo comfortable (especially after I’d just come from climbing Kili), rooms big and spacious, overall great experience!!!

        Reviewed February 08, 2019

        See room deals

        Thank you Melinda for sharing your feedback with other travelers. We were happy to be of service and we will be happy to welcome you once again in the near future. Best regards, Mary

        Responded September 01, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        9.2
        Exceptional
        nancy from United States
        Group
        Two Double Beds Guest Room
        Stayed 4 nights in July 2019

        Fabulous location.”

        They come on your room at night to spray for bugs, it would be better if they used nets like most of the other hotels do, no one wants to smell that spray. The breakfast buffet isn't worth $15. We ordered from the menu and just like most other places in Zanzibar it took forever to get something simple like eggs and toast plus the order was usually wrong. All this said I would stay there again because of the location.

        Reviewed July 16, 2019

        See room deals

        Dear Nancy, Thank you for taking your time and sharing your review with us. We sincerely appreciate you feedback. First of all, let me thank you for taking the time to express your true concerns and I would like to apologize for the inconvenience the turn down services we provide at 6pm had caused you during your holidays in our hotel. What the housekeeping ladies do is spray the room for any mosquitoes may have come into your room for preventive measure but not bugs. We are very sorry for the disappointing experience you had with breakfast. We take your comments very seriously. Once again, I apologize for the inconvenience this may have caused you and we are all looking forward to be of service to you during your next zanzibari visit. Best regards, Mary

        Responded July 23, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        8.8
        Excellent
        henry from Tanzania
        Couple
        Two Double Beds Guest Room
        Stayed 2 nights in January 2022

        Taxi can not pull up to front door”

        A very clean and functional hotel. Rooms are large. Elevator / lift provided. Breakfast with a wide variety of food for every palettes. Good place to stay. Only drawback is that a taxi cannot pull up to the front of hotel and you have to carry , wheel your luggage about 30 to 50 meters to the front stairs reception.

        Reviewed January 31, 2022

        See room deals

        9.2
        Exceptional
        Neil from Australia
        Family with teens
        King Guest Room
        Stayed 2 nights in September 2019

        Exceptional”

        Met the GM and DGM during the visit, both very service oriented making sure guests we well looked after. This hotel is in a great location in Stonetown - excellent value for money

        Reviewed October 14, 2019

        See room deals

        Thank you Neil for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Mary

        Responded March 10, 2020
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        9.2
        Exceptional
        Manman from South Africa
        Couple
        King Guest Room
        Stayed 2 nights in December 2020

        better than most hotels in stone town”

        good location, fairly easy to find, very nice rooms, just short of a pool. Working Wifi and aircon which are essential

        Reviewed January 06, 2021

        See room deals

        Dear Manman, Thank you for taking the time to share your recent experience in DoubleTree by Hilton Zanzibar - Stone Town and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements. Kind Regards, Mary Deputy GM

        Responded January 16, 2021
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        8.8
        Excellent
        Mark from Australia
        Solo traveler
        King Guest Room
        Stayed 3 nights in September 2019

        Nice central hotel”

        I enjoyed my time here. There is a resturant on the top floor that allows for good sunset views while enjoying nice food and beverages. Staff are attentive. Nice easy walk to most locations in stone town.

        Reviewed November 25, 2019

        See room deals

        Thank you Mark for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Mary

        Responded March 10, 2020
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        8.4
        Excellent
        henry from Tanzania
        Couple
        King Guest Room
        Stayed 1 night in January 2022

        Nice Hotel, Nice Staff, Chef Alex very nice.”

        Just realize that a taxi can not pull up directly in front of the hotel and you will have To roll or carry your luggage approx. 30 - 50meeters to the front doors. 3rd Flores rooms had internet issues all day and we had to request a room change. @ 4:00 pm due to no internet. The room change exposed that the AC was not working in the newly assigned room and again we had to change rooms, Maybe our bad luck but obviously no one does a physical check to make sure what is vacant on paper or in a computer is actually ready to go.

        Reviewed January 30, 2022

        See room deals

        8.8
        Excellent
        Mark from United States
        Solo traveler
        King Guest Room
        Stayed 4 nights in May 2021

        Save $”

        It's cheaper if you walk in off the street.

        Reviewed May 20, 2021

        See room deals

        Dear Mark, Thank you for taking the time to share your recent experience in DoubleTree by Hilton Zanzibar - Stone Town and for giving us such a great score. We are expecting to welcome you back to our hotel next time you will travel to Stone Town - please let me know if we can assist with booking and arrangements. Kind Regards, Tony Assistant Manager

        Responded May 26, 2021
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        8.4
        Excellent
        Muntaser from South Sudan
        Solo traveler
        Two Double Beds Guest Room
        Stayed 2 nights in January 2022

        Excellent”

        Turned to be an excellent choice and a gratifying experience

        Reviewed January 21, 2022

        See room deals

        Dear Muntaser, Your kind words are the best reward for the work we do and we would like to thank you for the time invested in sharing your experience of your recent stay with us. Be assured that your detailed comments about our Hotel will be forwarded to the entire team. We are very much looking forward to welcoming you back again. Kind regards, Tony Assistant Manager

        Responded February 02, 2022
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        7.6
        Very good
        Gary from Tanzania
        Couple
        King Guest Room
        Stayed 2 nights in March 2022

        Very good”

        Heard great things, decided to splurge, went in with high expectations, wasn't impressed.

        Reviewed April 16, 2022

        See room deals

        10.0
        Exceptional
        Johanna from United States
        Solo traveler
        King Guest Room
        Stayed 2 nights in August 2015

        Best choice for comfort for the price”

        Great location; amazingly comfortable; wonderful staff

        If you want an "authentic" Stone Town hotel, that's not the DoubleTree. But if you want a clean, comfortable, lovely place that caters to your every need - all for less than $100/night - stay here. I've stayed here on both trips to Zanzibar and Id stay again. The view from the top floor restaurant is beautiful, the hotel is peaceful and quiet, the staff truly wonderful, and the rooms make the dirt and grime of stone town touring wash away. Thank you DoubleTree for another amazing stay!

        Reviewed August 12, 2015

        See room deals

        Thank you Johanna for taking a moment to share your experience. I am happy to hear you found the overall experience to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Mary

        Responded September 01, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        9.7
        Exceptional
        Lana from United States
        Family with young children
        King Accessible Guest Room
        Stayed 3 nights in April 2015

        Thoroughly Enjoyed Our Stay”

        Rooms, Location, Staff

        My family and I (2 small children) thoroughly enjoyed out stay. The location of the hotel was perfect as it was a short waking distance from the beach, restaurants and some historic sites. The staff were very helpful, friendly and accommodating. They had a smile on their faces the whole time and they were very welcoming. The rooms were spotless clean and comfortable. The decor of the room was tasteful and we enjoyed the coffee and tea selections that they offered in the room. My kids enjoyed their stay despite the fact that they did not have a swimming pool. They did not seem to mind at all. The view from the fifth floor where we had our breakfast was just lovely. I would definitely recommend this hotel to people who want to stay in Stone Town for a few nights.

        Reviewed April 11, 2015

        See room deals

        Thank you Lana for taking a moment to share your experience. I am happy to hear you found the overall experience to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Mary

        Responded September 01, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        9.3
        Exceptional
        Bhasker from India
        Solo traveler
        Two Double Beds Guest Room
        Stayed 1 night in September 2015

        Perfect location in Stone Town”

        Cleanliness Helpful staff location

        Can't fault except on one major goof up and no remedial action! My booking ws done by Agoda.com and paid as such to Agoda. The hotel staff charged my credit card $ 220 for the stay without my knowledge. Once I found out their mistake, told them to correct and reverse charge by crediting same amount to my card. They said sorry it will take 4 to 5 days, some banking excuses given for delaying paying back their mistake!!!! This is not expected of Hilton Group!! Saying sorry is fine but hello you made mistake, reimbusrse me immediately my money!! And they could have said sorry in so many ways, not just saying so!!

        Reviewed September 23, 2015

        See room deals

        Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback. Sincerely, Mary

        Responded September 01, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        10.0
        Exceptional
        Pablo from Chile
        Couple
        Two Double Beds Guest Room
        Stayed 3 nights in August 2015

        The best place in Stone Town”

        Best location, clean, comfortable

        Our stay was perfect! The staff was very friendly (specially Francis from the restaurant that gave us free Swahilli lessons during the breakfast). The hotel has the perfect and very safe location in Stone Town (walking distance to everywhere), it is really clean and the staff was extremely friendly. Congratulations for this nice place!!!

        Reviewed August 13, 2015

        See room deals

        Thank you Pablo for taking a moment to share your experience. I am happy to hear you found the overall experience to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Mary

        Responded September 01, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        9.7
        Exceptional
        Maria from Czech Republic
        Solo traveler
        King Guest Room
        Stayed 3 nights in January 2016

        Great welcome to a great island”

        Lovely staff, great location and highly comfortable beds!

        This was the first hotel I've stayed in after arriving to Zanzibar and what a great choice it was! The front desk team was always such a pleasure to talk to, the room was comfortable and the roof top just hard to beat. Very well managed and very welcoming place!

        Reviewed February 29, 2016

        See room deals

        Thank you Maria for taking your time and sharing with us your feedback. We hope your Zanzibar experience was memorable and we will be happy to host you once again in the near future. Best regards, Mary

        Responded September 01, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        8.7
        Excellent
        Abiola from Nigeria
        Solo traveler
        King Guest Room
        Stayed 2 nights in August 2014

        Neat hotel, in the heart of town & friendly staff”

        Neatness, hospitable and friendly staff

        The location is not directly in front of the sea but the sea is a 2minutes walk from it. I received a delicious warm cookie on check-in My room was ready. wifi worked for most of my stay there. Lots of complimentary items in the room and the bed, pillow, duvet and beddings were really comfortable. I almost didn't want to leave my bed. I had breakfast once but i was feeling sick so i wasn't really excited even though the meal was good. Staff also checked up on how my health fared later. Hotel is in close (walking distance) proximity to Stonetown attractions, shops, and the Indian ocean. I appreciated the presence of their Security staff on the alleys around the hotel. They helped me arrange airport dropoff ($15) and the driver, Amis was also very good to me. Henry and the manager also assisted in tracking a parcel that was in my previous hotel. I had a good short stay. downer: The hotel is sandwiched very tightly by buildings on every side, I think it's only the restaurant and rooms on the 5th floor that have a seaview.” Probably due to size and location, They didn't have a spa or pool and i was discouraged when i tried to use the gym, probably the AirCon didn't circulate well or needs to be serviced or because i was also feeling sick.

        Reviewed August 30, 2014

        See room deals

        Thank you Abiola for taking a moment to share your experience. I am happy to hear you found the overall experience to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Mary

        Responded September 01, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        8.4
        Excellent
        Caterina from Australia
        Couple
        King Accessible Guest Room
        Stayed 1 night in July 2017

        Easy & great location!”

        Great location, nice breakfast with view. Staff were really lovely & were able to organize tours & transfers really easily for us. Would recommend for a stay in Stone Town

        Reviewed July 11, 2017

        See room deals

        Thank you Caterina for sharing your feedback with other travelers. We were happy to be of service and we will be happy to welcome you once again in the near future. Best regards, Mary

        Responded September 01, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        5.6
        harold from United States
        Business traveler
        Two Double Beds Guest Room
        Stayed 2 nights in April 2017

        rough start”

        Received a really nce room. The room itself is very large and very clean and nice. I was very surprised with the size of the room. The bathroom is also very clean and large and again very pleased. The breakfast is basic, the location is conveninently nestled away in a quiet area in Stone Town, but stil in the middle of it so a great balance in terms of location. The only issue was I had left the room after checking in to get some food. on return I found the door completely open and left ajar. Thanfully nothing was missing. I complained to the front desk and asked if housekeeping entered the room? They said they would check, but after 2 days absolutely no reponse. Another complaint and another no answer. Very upset about the service and staff. I expect more from Hilton...

        Reviewed June 08, 2017

        See room deals

        Dear Harold, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback. Sincerely, Mary

        Responded September 01, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        8.8
        Excellent
        Matthew from United Kingdom
        Solo traveler
        King Guest Room
        Stayed 2 nights in October 2018

        Nice hotel”

        The hotel is to Hilton standards and holds a lot of character in its setting.

        Reviewed October 31, 2018

        See room deals

        Thank you Matthew for sharing your feedback with other travelers. We were happy to be of service and we will be happy to welcome you once again in the near future. Best regards, Mary

        Responded September 01, 2019
        DoubleTree by Hilton Hotel Zanzibar - Stone Town
        12
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss