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Ahana Resort El Nido
Standard Sea View Room - View, Ahana Resort El Nido in Palawan
Lobby, Ahana Resort El Nido in Palawan
Lobby, Ahana Resort El Nido in Palawan
Lobby, Ahana Resort El Nido in Palawan
Swimming pool, Ahana Resort El Nido in Palawan
Swimming pool, Ahana Resort El Nido in Palawan

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7.6

Very good

145 reviews

145 reviews

View3
Food & Dining1
Breakfast1
See map
See map

5.5

Review score

Location rating score

Parking
FREE
Popular landmarks
Nacpan Beach
7.8 km
Seven Commandos Beach
8.5 km
Las Cabanas Beach
10.5 km
Puerto Princesa Underground River
128.2 km
Ugong Rock
142.2 km
Closest landmarks
Emmit Island
2.5 km
Nagkalit-Kalit Waterfalls
2.8 km
El Nido Region
3.1 km
Lio Tourism Estate
3.2 km
Mercury Pharmacy
3.3 km

Ahana Resort El Nido

Lio lamoro national highway brgy.pasadena, El Nido, Palawan, Philippines, 5313 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the El Nido part of Palawan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Puerto Princesa Underground River. As an added bonus, indoor pool is provided on-site to conveniently serve your needs.

Highlights

Hygiene Plus

Free airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Bicycles

Luggage storage

Your dates are popular among travelersUsers are booking a place in Palawan every 2 minutes on Agoda.com
Value for money7.2
Location rating5.5
Nearest airportEl Nido Airport (ENI)
Distance to airport3.8 km

Rooms available at Ahana Resort El Nido

Standard Sea View Room
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Villa - Sea View
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Ahana Resort El Nido offer airport transfer?

Ahana Resort El Nido provides airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.

Does Ahana Resort El Nido provide shuttle service for getting around?

For your convenience when traveling around the city, Ahana Resort El Nido provides None right at your doorstep making it easy for you to get to places smoothly.

How long do visitors normally stay at Ahana Resort El Nido?

Verified past guests that have stayed at Ahana Resort El Nido had an average nightly stay of 2 nights at this property.

At what time of the year is Ahana Resort El Nido most popular?

Ahana Resort El Nido's most popular month where verified tourists have stayed the most is in February.

What do visitors like most about Ahana Resort El Nido?

Past guests that stayed at Ahana Resort El Nido have given this property a rating of 8.435 for its outstanding cleanliness as the primary highlight for their stay.

What is the average rating that verified Solo travelers' have given to Ahana Resort El Nido?

Past solo travelers that have stayed at this property have given Ahana Resort El Nido an average rating of 8.0. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Ahana Resort El Nido?

Past group travelers that have stayed at this property have given Ahana Resort El Nido an average rating of 7.9. You can look up more precise customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Ahana Resort El Nido?

Verified local travelers that have stayed at this property have given Ahana Resort El Nido an average rating of 7.3. You can look up on more comprehensive customer reviews, and responses for this property down in the review section.

What is the nearest train, metro, or bus station to Ahana Resort El Nido?

The nearest train, metro, or bus station is Puerto Princesa Bus Station, 177742.24 m away from Ahana Resort El Nido.

Is breakfast offered at Ahana Resort El Nido?

Start your mornings right, with the continental breakfast options offered at Ahana Resort El Nido.

What people love about Ahana Resort El Nido

  • 10

    Exceptional
    Bathroom

    "Clean, well maintained and giving all the sense of a tropical design and have also an amazing bathroom."

    Apostolos

    |

    March 28, 2023

  • 10

    Exceptional
    Staff 

    "Friendly Staff, Beautiful Views and Villa."

    Adrian

    |

    August 31, 2023

  • 9.6

    Exceptional
    Staff 

    "The staff is very friendly and willing to solve any problem, the food is incredible and the facilities are top notch."

    Kevin

    |

    April 7, 2023

Property ranking|Compared to 1,167 Palawan properties
See all rankings
Room size
42 sqm.
Cleanliness score
8.4/10
Cheapest price score
Service score
8.2/10
Bigger than
94
%
of Palawan properties
Better than
83
%
of Palawan properties
Better than
80
%
of Palawan properties
Better than
72
%
of Palawan properties
Overall rating:

7.6

Very good
145 reviews
Cleanliness
8.2
Facilities
7.0
Location
5.5
Read all reviews >
More about Ahana Resort El Nido

More about Ahana Resort El Nido

Experience Ultimate Comfort and Convenience at Ahana Resort El Nido

Ahana Resort El Nido in Palawan, Philippines offers a range of top-notch facilities that ensure a comfortable and convenient stay for its guests. Enjoy hassle-free travel with the airport transfer and shuttle service provided by the resort. Stay connected with loved ones with the Free Wi-Fi available in all rooms and public areas. Take a refreshing dip in the indoor pool or bask in the sun on the beach. For those who need to catch up on laundry, the resort offers laundry service. Daily housekeeping ensures that your room is always in tip-top condition. And to start your day right, indulge in a delicious continental breakfast. With these facilities, Ahana Resort El Nido promises a memorable and enjoyable stay for all guests.

Luxurious Room Types at Ahana Resort El Nido

Ahana Resort El Nido offers a variety of luxurious room types to suit any traveler's needs. Choose from the Standard Sea View Room, featuring 40 square meters of space and a cozy double bed, or upgrade to the Villa - Sea View, which boasts 44 square meters of space and a stunning view of the ocean. No matter which room you choose, you'll experience ultimate comfort and relaxation during your stay at Ahana Resort El Nido.

Explore the Stunning Beaches and Islands Near Ahana Resort El Nido

Ahana Resort El Nido is surrounded by some of the most stunning beaches and islands in Palawan, making it the perfect destination for beach lovers and adventure seekers. Guests can take a short drive to Nacpan Beach, Las Cabanas Beach, Secret Lagoon Beach, Seven Commandos Beach, and Marimegmeg Beach, where they can enjoy crystal clear waters, powdery white sand, and breathtaking views. For those who want to explore the islands, Snake Island (Vigan Island), Hidden Beach, Matinloc Island, Simizu Island, and Entatula Island are all within easy reach. Whether you want to relax on the beach, go island hopping, or try water sports, Ahana Resort El Nido's surrounding landmarks and attractions offer endless possibilities for a memorable vacation.

Experience Unmatched Comfort and Service at Ahana Resort El Nido

Ahana Resort El Nido in Palawan, Philippines has been receiving rave reviews from its guests, and it's easy to see why. With an overall rating of 7.2, the resort excels in providing exceptional value for money, with guests rating it a 7.2 for value. The facilities are top-notch, receiving a rating of 7.0, while the cleanliness of the resort is impeccable, with a rating of 8.2. The staff at Ahana Resort El Nido go above and beyond to make guests feel welcome, with a staff performance rating of 8.2. From the moment you arrive at this resort, you'll experience unmatched comfort and service that will leave you feeling relaxed and rejuvenated. Book your stay at Ahana Resort El Nido today and experience the best of Palawan hospitality!

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Amenities and facilities

Very good
Facilities

7

Languages spoken
  • English
  • Filipino
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • Snorkeling
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Smoking area
  • Terrace
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Shuttle service
Available in all rooms
  • Accessible by stairs
  • Adapter
  • Air conditioning
  • Alcohol
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes rack
  • Desk
  • Dining table
  • Electric kettle
  • Extra long bed
  • Fan
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Laptop workspace
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Window
  • Wine glasses
  • Wooden/parqueted flooring

Location

Lio lamoro national highway brgy.pasadena, El Nido, Palawan, Philippines, 5313
Review score
Location

5.5

Airports
  • El Nido Airport (ENI)
    3.8 km
  • San Vicente Airport (SWL)
    80.9 km
Hospital or clinic
  • Mercury Pharmacy
    3.3 km

What's nearby

Popular landmarks
  • Nacpan Beach
    7.8 km
  • Seven Commandos Beach
    8.5 km
  • Las Cabanas Beach
    10.5 km
  • Puerto Princesa Underground River
    128.2 km
  • Ugong Rock
    142.2 km
  • Cowrie Island
    171.1 km
  • Palawan Wildlife Rescue and Conservation Center
    178.7 km
  • Puerto Princesa City Baywalk Park
    182.4 km
  • Firefly Watching
    185.7 km
Nearby landmarks
  • Emmit Island
    2.5 km
  • Nagkalit-Kalit Waterfalls
    2.8 km
  • El Nido Region
    3.1 km
  • Lio Tourism Estate
    3.2 km
  • Mercury Pharmacy
    3.3 km
  • Bulalacao Falls
    3.5 km
  • Bulalacao Waterfalls
    3.5 km
  • El Nido Airport
    3.8 km
  • Covered Court
    4.1 km
  • Corong-Corong Bay
    4.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Getting around
  • Airport transfer fee0 PHP
  • Travel time to airport (minutes)8

Reviews of Ahana Resort El Nido from real guests

Provided by verified guests of Agoda
7.2
Very good
Cleanliness8.2
Facilities7.0
Location5.5
Service8.2
Value for money7.2
High score for Palawan
Rating
9+ Exceptional (6)
8-9 Excellent (2)
7-8 Very Good (1)
6-7 Good (3)
<6 Below Expectation (3)
Time of the year
Mar - May (9)
Jun - Aug (3)
Sep - Nov (2)
Dec - Feb (1)
Showing 15 verified guest comments
10.0
Exceptional
Adrian from United States
Solo traveler
Standard Sea View Room
Stayed 1 night in August 2023

Beautiful Place”

My Stay Here Was Wonderful. Friendly Staff, Beautiful Views and Villa. Good food and drinks.

Reviewed August 31, 2023

See room deals

9.6
Exceptional
Kevin from Australia
Couple
Standard Sea View Room
Stayed 2 nights in April 2023

Exceptional”

The staff is very friendly and willing to solve any problem, the food is incredible and the facilities are top notch. I would definitely go back. thanks for a great stay

Reviewed April 07, 2023

See room deals

2.0
Walde from Mozambique
Couple
Standard Sea View Room
Stayed 3 nights in March 2023

Terrible. I do not recommend ”

A terrible place. They turn off the lights during the day, it’s located in the hills and there’s nothing to do there . Very bad place.

Reviewed March 31, 2023

See room deals

10.0
Exceptional
Apostolos from Germany
Couple
Villa - Sea View
Stayed 4 nights in March 2023

Amazing resort!!”

Google review summary 4.3 21 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Reviews Search reviews Apostolis Tsirogiannis 5/5 22 hours ago on Google Pick up/Welcome : 10/10 Amazing service. Driver knows how to maintain the car and handle it. Professional driving service by all aspects, through all of our staying in hotel. Rooms: 10/10. Clean, well maintained and giving all the sense of a tropical design and have also an amazing bathroom. Even the terrace has direct access to a private mini garden. Daily make up room service. Restaurant: 10/10 The chef knows what is doing! Awesome food and very very tasty! Its pitty for not staying longer to try all the choices of the menu! The waiters providing amazing professional service in their every interaction and you don't want to dine outside of restaurant! Bar: 10/10 Their cocktails very well exexuted and plenty of alcohol choices for keep you company on this amazing pool with AWESOME view! Reception: 10/10. Awesome information service, immediate assistance 24/24 and always providing solutions for eash of your request. Hotel concered or not. You have a feeling that you have friends ready to assist you on this foreign place. Facilities: 10/10 . Its a resort that goes way above expectations. The people that working love their job and you can easily understand that from the quality of their services. Of course some electricity cut off because of the generator maintainance (the resort is on the mountain in a self providing electricity plan probably) is completely understandable. But again only in rooms this is happening from 10am-3pm. Who is in their room anyway on these hours in El Nido??! The road to hotel is under construction but they offer pickup and drop off daily with their vehicle. Nothing to worry about that also! Overall experience: 10/10. I highly recommend staying there if you visit el nido!!

Reviewed March 29, 2023

See room deals

9.2
Exceptional
Nate from Philippines
Couple
Villa - Sea View
Stayed 4 nights in March 2023

A tranquil sanctuary”

I highly recommend this accommodation for anyone who seeks the calming quiet for the evenings of El Nido. My wife and I spent our honeymoon here and it was satisfying. There were minor inconveniences like the 10am-3pm generator shutdown, but we were priorly informed, so that we can schedule around our activities to it. The best part of this place is the staff. Each of them are friendly and treated us like VIP thru every day of our stay. I'd book this place again if I want to be pampered at El Nido.

Reviewed March 18, 2023

See room deals

7.6
Very good
JENNIFER from Japan
Couple
Standard Sea View Room
Stayed 3 nights in February 2023

Good food,Relaxing and Amazing view”

The property is very serene and peaceful. The ambience and the wooden built settings feels more relaxing . Our room has sea and mountain view and you can fully see the sunset from the glass door which was amazingly beautiful. Staffs were friendly and very accommodative.

Reviewed February 09, 2023

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6.0
William from United States
Couple
Villa - Sea View
Stayed 2 nights in May 2022

no hot water most of the time. You have take a 4 wheeler to get to the hotel!!!”

The hotel's pictures looks petty good, But can not get a taxi or tri to get to the front of this hotel. you would need to call the hotel to bring a 4 wheeler truck to pick you up at the side of the road and bring you up. Most of the time do not have hot water to take shower or brush your teeth. At the time only have 3 to 5 bungalow are in this hotel. It is builded on top of a hill side. Take a while to get into town.

Reviewed November 01, 2022

See room deals

Dear Sir. WIlliam, Thank you for your comments. I apologize for the problems that you encountered during your last stay. Regarding the hot water, our water supply has been working properly we hope this was raise during your stay. and all confirmed guests are informed before checking what to expect upon arrival not just in our property but the whole El Nido as not all roads are fixed and concrete. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Ann Reservations

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Ahana Resort El Nido
9.2
Exceptional
Christoper from Philippines
Couple
Standard Sea View Room
Stayed 2 nights in September 2022

Awesome stay!”

Complimentary transfer to and from the resort, complimentary welcome drinks and breakfast, and friendly and helpful resort staff are just few of what I appreciate during our stay in Ahana. The view of the sea/ mountains and sunset from our room and even from the infinity pool is spectacular! Would definitely come back the next time I get to El Nido!

Reviewed September 08, 2022

See room deals

Dear Christopher, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip! Best Regards, Ann Reservations

Responded September 28, 2022
Ahana Resort El Nido
8.8
Excellent
Rhea from Philippines
Solo traveler
Villa - Sea View
Stayed 2 nights in April 2022

Peaceful boutique resort with an awesome view”

I cannot recommend Ahana enough. It’s tucked away up on a cliff so you get peace and quiet with a breathtaking view of the sea and islands. The resort has a very luxe balinese vibe and feels very private. The bar & resto has a small Japanese inspired menu but they do all their dishes well. Drinks are pretty standard and reasonably priced. The staff are so attentive, always trying their best to meet requests and pamper guests. I stayed for 2 nights and didnt feel the need to step out. Great place to spend quiet days for reflection or to spend quality time with a partner.

Reviewed July 11, 2022

See room deals

Dear Rhea, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip! Best Regards, Ann Reservations

Responded September 28, 2022
Ahana Resort El Nido
8.8
Excellent
Al from Philippines
Couple
Standard Sea View Room
Stayed 1 night in May 2022

Very private and laid back”

The only reason I gave 3⭐️ on the location is because of the road going to the hotel is under construction, which was never mentioned prior to our arrival and it was a hassle going in and out of the hotel. The restaurant food was subpar at best. I ordered pancakes and it was so dry. So dont expect anything spectacular 😊 The rooms were very clean, the BED comfort can not be beat, very comfortable. The staff was amazing. They went over and beyond to help make our stay enjoyable. This is the perfect hotel for a couple getaway.

Reviewed May 30, 2022

See room deals

Dear Al, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip! Best Regards, Ann Reservations

Responded September 28, 2022
Ahana Resort El Nido
9.2
Exceptional
Joe from United Kingdom
Couple
Standard Sea View Room
Stayed 2 nights in April 2022

Brilliant stay ”

Thoroughly enjoyed, hotel a lovely relaxing place to be with really friendly staff and awe inspiring views. The hotel is quite isolated at the top of a large hill, but hotel can arrange transport to popular spots and have a scooter you can rent if you’ll brave driving up and down the hill. Room was massive, luxurious and comes with kimono’s. Loved it.

Reviewed April 03, 2022

See room deals

Dear Joe, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip! Best Regards, Ann Reservations

Responded September 28, 2022
Ahana Resort El Nido
6.4
Good
Frantz from France
Couple
Standard Sea View Room
Stayed 3 nights in March 2023

Mauvais service client, vue exceptionnelle ”

Resort à la vue exceptionnelle, mais service client déplorable. L’hôtel ne cherche pas à satisfaire ses clients, mais simplement à les plumer. En effet, il profite de sa localisation très excentrée pour proposer un service de navette à un prix exorbitant. L’autre alternative est le tricycle (mais il faut prévoir un petit budget si on veut faire 2 allers retours par jour) ou le scooter (mais l’hôtel est en haut d’une forte pente qui peut être boueuse en cas de fortes pluies). Le prix du bar et du restaurant sont aussi élevés. Déçu du petit déjeuner qui n’inclut qu’un seul plat (exemple : 2 pancakes + quelques morceaux d’ananas et de pommes, oubliez les mangues il n’y en a jamais ! + 1 boisson chaude), habituellement proposé à la carte à 450 pesos. Je crois que pour ce tarif on est en droit de s’attendre au moins à un petit déjeuner buffet et un service de navettes gratuites pour se rendre en ville. Quelques point positifs : la vue, le personnel (surtout Spencer qui a été adorable tout le long du séjour), le transfert aller/retour aéroport.

Reviewed March 07, 2023

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6.8
Good
SHO from Philippines
Couple
Standard Sea View Room
Stayed 2 nights in August 2023

おしゃれなホテルだけど、、、”

おしゃれでいいホテルでしたが、山の上にあるのに、雨が降ったら土砂崩れの懸念があるので、送迎車に乗せてもらえず、歩く必要があります。登山する体力のない方は宿泊は難しいと思います。

Reviewed August 30, 2023

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3.2
ELISA from Japan
Couple
Villa - Sea View
Stayed 1 night in September 2022

最悪なステイでした”

まずホテルまでの道のりが酷い。ホテルのエントランスは、こんなの見たことがないと驚愕だった。泥、沼、石ばかりの危険で壮絶な超急激な坂道。地元のタクシーで、ホテルここだよ!、と着いた瞬間、嘘でしょ?、と唖然でした。もちろんトライセィカルでは登れないよ、、と言われ、エントランスとは言えホテルの建物は見えないためスタッフも居ません。 こんなところ歩いて自力で登るの、、?終わった。。という最悪な気持ち。雨も降ったり止んだりで、泥沼、茶色い石ばかりの急坂を必死に歩いて登りました。ホテルの建物が見えてくるまで、登山しに来たんじゃないんだけど...という最悪な気持ち。300mほどとホテルは言ってたけど、急な泥沼最悪な坂道をもちろん靴もベッチョベチョに汚くなり、足も洋服も汚れ、転び、危険でしかない坂道なので気持ち500m以上と感じます。 やっとホテルが見えてきても、歩いたこちらの苦労に、はは、疲れたでしょう的な顔で笑われ、は?という気持ちだった。フライトが急遽キャンセルになったため急な予約でお迎えもお願いできなかったのはしょうがないことだったが、ホテルがこんな窮地にあり、歩かせてしまったことの謝罪や労りもなく、ヘトヘトな私たちをみて笑顔で迎えられイラついた。 また部屋もホテルも別に新しい感じもなく、こんな状況でよくホテルやってるな、と呆れしかない。部屋には冷蔵庫もなく、暗い感じの照明、熱いお湯が出なく常に不安定な温度と強さのシャワー。エアコンもついてる?、と思うほど弱く、インターネットは人生で見たことないくらい弱く、ほぼ無いに等しいです。 ネットのこと、シャワーの温度、エアコンのこと全てスタッフに言って確認、改善してもらったが、ほぼ変わらない。エアコンについては、部屋が広いからしょうがないよ〜冷たくなるまで3時間ほど待ってね、と言われたが、全然大きな部屋でもばいが?、と呆れて笑った。しかもエアコン効くまで3時間待てってどこの時代だよ。笑 安い値段でもない、日本円で15000円とフィリピンではまあ高い値段払ってこの状況。 終いには、次の日変更されたフライトが早朝なためホテル側にエントランスまでの車(送迎)を5:30amにお願いしていたにも関わらず、(前夜二度もきちんとお願いしたのに!!) 結局朝誰一人ホテルにスタッフは居らず、結局来た時と同じ、クソな泥沼坂道を巨大ばキャリーと荷物を手持ちしたまま雨の中自力で降りました。帰るのにまた靴も服も汚れ、空港で捨てる羽目に。 本当にクソ喰らえです!!!! 一生行きたくもないし、本当にもちろん誰にもオススメなんてしません。もっと値段低くても良いホテルはあります!!!絶対こんなホテルに泊まらないでください!! 結局後からメッセージでチェックアウトの際車を用意できなかったことごめんね、とメッセージきましたが、また会えますように、みたいなこと書いてありましたが、当たり前に一生会いたくないです。潰れてほしい。何を考えてるのか?

Reviewed September 27, 2022

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Dear Elisa, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Ann Reservation

Responded September 28, 2022
Ahana Resort El Nido
6.4
Good
Daryll from United Arab Emirates
Group
Villa - Sea View
Stayed 1 night in August 2023

Good”

Place and staff are nice but getting there is horrible. The entrance from the highway is a very steep rough road, you will need a 4x4 to get in. They have a shuttle service but on schedule. If the road will be paved definitely will recommend to others.

Reviewed August 25, 2023

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