Air Terminal Hotel

Shinchitose Airport Terminal Building 3F, Bibi, Chitose-city, Chitose, Sapporo, Japan, 066-0012 - See map
3.5-star Hotel
Free Wi-Fi
8.3
Excellent
/10
(5,321 reviews)See what guests said
Breakfast142
Housekeeping94
Shops51
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Air Terminal Hotel

"Overall, we are satisfied and would stay there again if we have to catch our flight early or too late to catch a train into sapporo or otaru."

Kongkiat - February 20, 2020

Sky View Single - Non-Smoking - Guestroom Air Terminal Hotel
Lobby Air Terminal Hotel
Bathroom Air Terminal Hotel
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Popular landmarks
Mt. Moiwa 39.29 km
Susukino 40.15 km
Tanukikoji Shopping Street 40.4 km
Sapporo TV Tower 40.45 km
Odori Park 40.67 km
Clock Tower (Tokei-dai) 40.72 km
Sapporo Underground Pedestrian Space 41.05 km
Former Hokkaido Government Office Building 41.14 km
Hokkaido University Sapporo Campus 42.16 km
Shiroi Koibito Park 47.43 km
Nearby landmarks
Dosanko Market, New Chitose Airport 60 m
Tomakomai Kanko Kyokai Hokkaido Showroom 60 m
Sorashinema Chitose 220 m
MILKISSIMO 220 m
Royce Chocolate World 220 m
New Chitose Airport 220 m
New Chitose Airport Observation Deck 220 m
Shin Chitose Airport Train Station 320 m
New Chitose Motorland 2.12 km
Chitose Outlet Mall Rera 2.81 km
9.4

Exceptional

Location rating score

Exceptional location
Property highlightsRead all 5,321 reviews
Exceptional reputation
Recommended by 95% of guests
Fantastic breakfast
89% positive mentions
Excellent cleanliness
8.4 rating for cleanliness
Excellent service
8.3 rating for service

We had a 7:30 am departure time, so checking into this hotel the night before was perfect.

Roberta | February 12, 2020

If you’re aware of these things, it’s a great place to stay.

Roberta | February 12, 2020

  • 320 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Laundry service

Your dates are popular among travelersUsers are booking a place in Sapporo every 2 minutes on Agoda.com
Value for money7.8
Distance to city center6km
Location rating9.4
Nearest airportNew Chitose Airport (CTS)
Distance to airport220 m

Rooms available at Air Terminal Hotel

7.9
Very good
Room comfort & quality
Double Non-Smoking
Double Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Deluxe Double Non-Smoking
Deluxe Double Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Deluxe Twin Non-Smoking
Deluxe Twin Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Hollywood Twin Non-Smoking
Hollywood Twin Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Double Smoking
Double Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Sky View Single - Non-Smoking
Sky View Single - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Single - Smoking
Single - Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Twin Non-Smoking
Twin Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Triple Non Smoking
Triple Non Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 3 single beds
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Triple Smoking
Triple Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 3 single beds
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Frequently asked questions

What time is check-in and check-out at Air Terminal Hotel?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Air Terminal Hotel?

For those who wish to drive their own cars, Air Terminal Hotel has a car park that's close to the hotel. Parking is available for an additional charge.

Is breakfast offered at Air Terminal Hotel?

Buffet breakfast is offered at Air Terminal Hotel from 6:00 AM to 9:30 AM. Breakfast is included with all room types, free of charge for all guests.

What are my dining options at Air Terminal Hotel?

Air Terminal Hotel has an in-house restaurant for hungry guests to dine-in. Schones Wasser comes highly recommended by the property. A variety of cuisines ranging from Japanese to Western cuisine is served at the restaurant. You can choose from an all-you-can-eat buffet, or select signature dishes with the " la carte menu option.

What is the smoking policy at Air Terminal Hotel?

Air Terminal Hotel is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Air Terminal Hotel

  • 10.0
    Exceptional
    Location

    "Conveniently located next to arrival terminal just a few minutes walk."

    SWEE Y.

    |

    November 29, 2019

  • 8.4
    Excellent

    "This Hotel is just perfect to catch an early flight connection"

    Massimo

    |

    June 27, 2018

  • 8.8
    Excellent
    Location

    "Convenient location when you have to catch an early flight"

    Shanthi

    |

    February 13, 2020

Property ranking|Compared to 1,080 Sapporo properties
See all rankings
Location score
9.4/10
Review score - United States
8.8/10
Room comfort score
7.9/10
Cheapest price score
Better than
97
%
of Sapporo properties
Better than
94
%
of Sapporo properties
Better than
87
%
of Sapporo properties
Better than
87
%
of Sapporo properties
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Overall rating:
8.3
Excellent
5,360 reviews
Cleanliness
8.4
Facilities
7.9
Location
9.4
Read all reviews >
What travelers say they love:
This comfortable & convenient hotel is inside Sapporo New Ch...
Melanie from Malaysia
Solo traveler
More about Air Terminal Hotel

More about Air Terminal Hotel

Air Terminal Hotel, located in New Chitose Airport, Sapporo, is a popular choice for travelers. The city center is merely 6km away and the airport can be reached within 10 minutes. This modern hotel is in the vicinity of popular city attractions such as New Chitose Airport, Chitose Outlet Mall Rera, Chitosedaiichi Hospital.

The facilities and services provided by Air Terminal Hotel ensure a pleasant stay for guests. Top features of the hotel include free Wi-Fi in all rooms, daily housekeeping, wheelchair accessible, 24-hour front desk, luggage storage.

Air Terminal Hotel is home to 188 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating. The complete list of recreational facilities is available at the hotel, including hot spring bath, massage. Air Terminal Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Sapporo.

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Most talked about facilities

Breakfast
228 mentions
Housekeeping
77 mentions
Internet
17 mentions
Food & Dining
12 mentions

What they offer

9.6
Exceptional

"Very easy to use this hotel if you arrive late or are leavin..."

kathryn

|

February 11, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

シェーンヴァッサー
Cuisine:European
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Air Terminal Hotel from real guests

Overall rating
8.3
Excellent
From 5360 reviews
9.2Location
8.4Cleanliness
8.4Service
Agoda Reviews (3543)Booking.com Reviews (1778)
Rating via Agoda8.3
/
10
Cleanliness8.4
Facilities7.9
Location9.4
Room comfort and quality7.9
Service8.3
Value for money7.8
High score for Sapporo
Rating
9+ Exceptional (545)
8-9 Excellent (410)
7-8 Very Good (454)
6-7 Good (157)
<6 Below Expectation (111)
Time of the year
Mar - May (332)
Jun - Aug (443)
Sep - Nov (349)
Dec - Feb (553)
Don't miss out!Users are booking a place in Sapporo every 2 minutes on Agoda.com
All guests (3543)
All room types
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Show reviews that mention 

Showing 1677 verified guest comments
12345
9.0
Exceptional
Jeremy from United States
Couple
Double Smoking
Stayed 1 night in March 2015

A great little AIRPORT HOTEL”

Location, onsen, comfort

If you're looking for a great little airport hotel in Chitose/Sapporo Int'l. Airport (CTS) this is the one! I've stayed at many airport "terminal" hotels and this is one of the best. Located at the DOMESTIC TERMINAL (JAL - Japan Airlines side) this small terminal hotel packs a big punch. Great service as can be expected from Japanese staff. You can leave any large/heavy bags down in the lobby (recommended as rooms are also typically small but clean and not much space to move around). The rooms are literally right on top of the boarding gates. Look out your sound-proof double-glazed windows and you'll see airplanes docking right below you. A nice little touch is you can bring your luggage trolley right to your room front door and leave it there so you have your own trolley the next morning to bring your bags back down if you have any. Breakfast is "okay" - but if you have time, better to just go into the Domestic Terminal 3rd floor and has great dining options. Beware they don't stay open 24-hrs. There is a free airport ONSEN (Japanese spa/bath) if you are a hotel guest. Get a ticket from the front desk. Onsen is in the airport terminal so don't walk in your bathrobe. But an amazing classic onsen for an airport! Great stay.

Reviewed March 17, 2015
10.0
Exceptional
Tamura from United States
Business traveler
Sky View Single - Non-Smoking
Stayed 1 night in July 2014

Hotel inside the Chitose Airport Terminal”

Incredibly convenient - Clean business hotel - Walk to your flight gates & airport mall

I had an early flight out of Chitose-Sapporo AP to Narita so I stayed overnight at Air Terminal. So I got off at the Shin Chitose Airport train station, and just walked through the airport terminal to the hotel lobby. The hotel room was not fancy but very clean & comfortable, roomy bathtub, free DSL internet, view of runway. I didn't find that it was noisy. Had a nice breakfast buffet, and walked over to check-in counter & gate. It was also short walk to the airport mall open from around 7am - 9pm so easy to grab quick dinner & shop for local souvenirs. Couldn't ask for more.

Reviewed July 11, 2014
9.2
Exceptional
Beatrice from New Zealand
Family with teens
Stayed 1 night in January 2018

Perfect location for late arrival or early flight and the onsen is excellent!”

After three flights it was with great relief that we got into our room at Chitose Air Terminal Hotel. Plenty of room for 3 (teen was on the sofa bed) and the bathroom was well appointed. It's all a bit 1980's bit well looked after. The highlight is access to the onsen. It costs about $15NZ per visit and it's a short walk away inside the terminal so you go in your clothes. It's a lovely onsen, with separate women's and men's pools inside and out. You get your own locker and be sure to wash correctly before you go in the pools. Breakfast at the hotel is buffet style with lots of options. There was an ice machine outside our room and vending machines which was useful.

Reviewed January 30, 2018
9.7
Exceptional
Gina from Australia
Solo traveler
Sky View Single - Non-Smoking
Stayed 1 night in September 2014

Absolute Convenience”

Convenient location. Clean and well appointed rooms. Friendly and efficient staff.

After a 10 hour flight from Sydney to Narita and a 90 minute flight from Narita to Chitose - I was all 'travelled out'. What a luxurious convenience not to have to travel any further but instead, walk to the hotel and relax. The rooms are large and clean, the staff are efficient, friendly and courteous. What a bonus to have such a generous variety of food for the buffet breakfast. I was well fed and well rested and ready too continue my journey to Niseko the next day. I will most certainly be back! Thank you Air Terminal Hotel.

Reviewed September 20, 2014
10.0
Exceptional
Jeffrey from Singapore
Family with teens
Triple Non Smoking
Stayed 1 night in December 2017

Hotel Airport is great for last minute shopping and early flight departure”

We decided to stay at Air Terminal Hotel on the last night of our trip as we need to catch an early flight the next day. It was a triple room enough for three of us. Location was great as we can do our last minute shopping at the airport knowing that our hotel room is just a short walk back. We also managed to catch the free shuttle bus to the nearest Rera Chitose outlet. Everything seems so convenient. A simple breakfast was also provided.

Reviewed January 03, 2018
10.0
Exceptional
Hiroshi from United States
Family with teens
Triple Non Smoking
Stayed 1 night in October 2014

A Little Bit of Heaven on Earth”

Onsen availability, cleanliness and size of room, location to Sapporo

We chose to stay at Air Terminal Hotel the night we arrived in Chitose and also the last two nights of our vacation. We absolutely loved our stay. We were impressed with the size and cleanliness of the room, the support of the staff, the great breakfast provided and the heavenly onsen. What a wonderful way to relax while on vacation. We also liked the fact that the JR train was so close by, which made our last two days of shopping very convenient.

Reviewed November 20, 2014
9.6
Exceptional
Ung from Malaysia
Couple
Double Non-Smoking
Stayed 1 night in October 2017

Stayed in airport to catch early morning flight”

Stayed here in order to catch the early morning flight. It's located at the domestic terminal, it's totally fine. Shin Chitose airport isn't very big anyway, still near to the shopping street. And don't forget there are Doraemon Waku Waku Skypark and Hello Kitty Happy Flight in Chitose Airport too. It's a little bit pricey, but it's located right in the airport so it make sense. Onsen is not located inside the hotel nor domestic terminal. Overall, it's a great experience staying overnight there, with the window with view of seeing planes taking off.

Reviewed October 30, 2017
9.6
Exceptional
Chiew from Malaysia
Group
Triple Smoking
Stayed 1 night in March 2017

Strategic location with Comfort stay”

Hotel guests get the privilege to enjoy the complimentary entry to the New Chitose Airport Onsen (Japanese hot spring and bathing facilities). I love their bedding and extra comfort bed! Although the triple room is not spacious enough, we did enjoyed our stay because it is located right at the airport building, save hassle from travelling as we will depart the next day with the early morning flight. Buffet breakfast is simple and good. Friendly staff. I am delighted when the hotel staff offers to keep my luggage until the day I check in to the airport (which was 5days later from the day I arrive the airport). On the 5th day, they have sent my luggage to my room as well even before I check in. Very good service from the hotel. I am pleased. I will stay at this hotel again if I travel to Sapporo in the future.

Reviewed April 17, 2017
9.3
Exceptional
Mark from Australia
Family with young children
Double Non-Smoking
Stayed 1 night in August 2013

Great - conveniently connected to Chitose airport”

The hotel was easily accesible from inside the airport terminal, the staff minded our luggage, and the breakfast was tasty and nutritious

We had an excellent stay at the Air Terminal Hotel in Chitose. The friendly staff minded our bicycle boxes for 6 weeks while we toured around Hokkaido at no additional charge. The rooms were comfortable and clean, with a good view of the airport tarmac for the kids. Noise was not a problem either. Highly recommended.

Reviewed March 16, 2014
10.0
Exceptional
SERENA from Singapore
Couple
Twin Non-Smoking
Stayed 1 night in July 2019

Perfect for late or early flights ”

We booked the hotel as our flight was at 7.45am. It was conveniently located in the domestic terminal. There’s a wide variety of shops for last minute shopping and many restaurants. There’s also complimentary onsen nearby. Do note that shops close at around 8pm. The entrance to the hotel is a little inconspicuous. The air terminal hotel lift lobby is after departure Gate E on the second floor or after arrival gate 5 on the first floor. Take the elevator up to the third floor to the hotel front desk. The hotel is old but room is functional and clean. Would recommend this hotel if you are arriving on a late night flight or leaving on an early morning flight.

Reviewed July 31, 2019
9.2
Exceptional
Shawn from Singapore
Solo traveler
Twin Non-Smoking
Stayed 1 night in December 2016

Convenient ”

Hotel is good for travelers with early or late flights to new Chitose Airport and free onsen access as well. Room is huge with full bathroom facilities. Service as usual was fantastic with all of the receptionists knowing how to speak and understand English language. Onsen is surprisingly good, its big and modern. It's not part of the hotel but airport instead. Closes at 10:45pm though, as the airport is closed at around 11pm. Overall a fantastic place to stay at but note that it's a little pricer than other hotels in Sapporo. But definitely a good option for early/late flights.

Reviewed December 19, 2016
10.0
Exceptional
Mohd from Malaysia
Couple
Double Non-Smoking
Stayed 1 night in December 2018

Awesome stay”

Stayed here during last night in Sapporo. I got a good deal the price for only myr460. The room is quite okay if compared to other hotel. Facilities also in good condition. Location just right inside domestic terminal. View also awesome can see flight landed and depart from the window. Get plus onsen free which is so nice. Plus itvwas my first express to try japanese onsen. Overall is awesome

Reviewed January 10, 2019
9.2
Exceptional
Tan from Singapore
Family with young children
Twin Non-Smoking
Stayed 1 night in October 2019

Definite yes to recommend to stay”

It’s right smack at domestic terminal of new Chitose airport. No hassle of transferring to nearby airport hotel. What surprise me was their service. I had liaised a few times with the hotel staff regarding my reservation. Initially was to request for Hollywood twin so that me and my hub could sleep comfortably after 10+ of flight. But the room was booked so I got a deluxe double for a bigger bed. Upon arriving the counter staff had noted my earlier request for Hollywood twin and asked if I still Prefer it. This is what I would call going the extra mile as they could just stick with my reservation of deluxe double and they could earn an extra 3000yen but they did not. Recommend those with night flight or early flight to stay here. Kudos to the staffs once again.

Reviewed October 20, 2019
9.6
Exceptional
YAN from Malaysia
Group
Triple Non Smoking
Stayed 1 night in September 2016

Airport Hotel - good location, comfortable”

We had a 9am international flight at Shin Chitose airport. We checked into this hotel the evening before. It is located on 3F at the domestic terminal, but you have to use the elevator on 2F to get to the hotel. A very decent place. Clean and comfortable. Decent buffet breakfast with choices of Western or Japanese. Most of the shops close at 8.30pm and restaurants at 9pm. So after shopping and dinner, guests at the hotel get to use the spa on 4F where you can go for a dip in the onsen, lounge in the relaxation room etc. Would stay here again if I have a morning flight.

Reviewed October 04, 2016
7.3
Very good
Denvy from Singapore
Couple
Sky View Single - Non-Smoking
Stayed 1 night in December 2013

No-frills, very convenient hotel”

Location, location, location

I have stayed at the Air Terminal Hotel previously so it was nice to be back in a familiar hotel. I had a very early morning flight to catch, and it was very convenient to be close to the check-in counter. Imagine waking up at 6am, rolling out of bed, go down 2 floors, walk 300m and check-in for your flight! Rooms are small but spacious enough for a couple of suitcases. It is very basic but it just works. You probably won't be spending a lot of time in your room anyway. Chitose Airport has endless forms of entertainment to keep you occupied. Your stay in the hotel will allow you to use the airport onsen, which is surprisingly clean and efficient. The onsen is like a spa area where you can chill out in your yukata, drink tea, have a massage, go for a dip in the onsen, etc. Then go to ramen-dojo (ramen street, modelled after the famous street in Sapporo with rows and rows of ramen shops), have a bowl of the famous ebi-ramen (prawn ramen), and head to the arcade game shop at the 3rd level and play some silly games with your friends. Great fun. Breakfast at the hotel is decent which caters to both Westerners and Japanese. Check-out is easy. For this cheap price, you are getting a very good-value hotel stay.

Reviewed January 03, 2014
8.7
Excellent
LARRY from United States
Business traveler
Single - Smoking
Stayed 1 night in July 2013

Overall, good experience, basic no frills hotel.”

Convenience, cleanliness, good transit accommodation

Overnight in transit, have stayed many times in the past, friendly and professional staff, small but very clean room, price is reasonable, conveniently located in the terminal building, good buffet breakfast included in room rate. Only negative comment-no English speaking channels on the television. With regard to the following questions about Sapporo, the airport is located approximately one hour by taxi (30-45 mins by train)from the city of Sapporo. I have visited Sapporo in the past, my answers reflect my experience(s) from previous visits to the area.

Reviewed July 16, 2013
7.6
Very good
Elisha from Singapore
Family with young children
Triple Smoking
Stayed 1 night in December 2017

Good for catching early flight”

We didn't want to risk missing our flight (8.50am flight) so we stayed at the Air Terminal Hotel. Do note that the Onsen is not within the hotel but on Level 3 of the Airport Terminal. So you would have to walk through the domestic terminal to get there. There are lots of activities for children at New Chitose airport (airport facilities.. not hotel facilities). So do check-in early if you have young children. They'll have lots to see and do. The room was very basic. Reception was fuss free but the property looks aged. Some websites lists Air Terminal Hotel as a 4-star property. It's more like a 3-star or budget hotel. But then again, most airport hotels are very transactional and basic. The hotel breakfast was simple and fuss free. No eggs station or anything like that. Felt more like a staff canteen. Would I stay here again? Yes because it met my objectives of staying a night to catch my early morning flight.

Reviewed December 18, 2017
9.2
Exceptional
Seow from Malaysia
Family with young children
Twin - Smoking
Stayed 1 night in December 2018

Convenient for early flight”

The hotel room is not as narrow as others that I stayed in Japan. Clean and tidy room. Simple breakfast in western and Japanese style. Hotel staffs were polite and also helpful. The only disadvantage is shops in the Chitose airport closed around 9pm and guests are unable to access to the terminal building after 11pm. If you wish to do some shopping on souvenir in the airport, please be earlier.

Reviewed December 15, 2018
10.0
Exceptional
chengkai from Malaysia
Couple
Twin Non-Smoking
Stayed 1 night in March 2017

good location ”

inside new chitose airport,free breakfast ,suitable the early flight traveler new chitose airport is a healthy life airport ,there do not provide nitelife ,shops n restorent wil b close after 7pm.plx spend ur time in sapporo before check in into this airport hotel

Reviewed February 07, 2018
10.0
Exceptional
Paul from New Zealand
Family with teens
Triple Non Smoking
Stayed 1 night in April 2013

Convenient airport hotel”

Breakfast, proximity to airport and JR station

It was great to be able to walk a short distance within the New Chitose airport to this hotel after a long flight. After one night's rest, the next morning we were able to exchange our JR order for the JR Pass and reserve all our seats before taking the 45 min(?) train ride into Sapporo. The nice breakfast was a pleasant surprise - good choice.

Reviewed May 09, 2013
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  • Exceptional location
  • Mt. Moiwa
  • Shin Chitose Airport Train Station is within 0.32 km
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