Airport Palms Hotel

190 krikbride road, Auckland Airport, Auckland, New Zealand, 2022 - See map
3-star Hotel
Free Wi-Fi
7.5
Very good
/10
(181 reviews)See what guests said
Housekeeping12
Breakfast2
Check in/Check Out2
select your datePlease enter your stay dates to see price
Airport Palms Hotel
Garden View Twin Airport Palms Hotel
Lobby Airport Palms Hotel
Bathroom Airport Palms Hotel
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Hygiene Plus

This property has self-selected and self-certified the following hygiene measures. Learn more

Safety Features
Body thermometer
Daily disinfection in common areas
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer
Health and Medical
Doctor/nurse on call
First aid kit
Property highlightsRead all 181 reviews
Excellent service
8.2 rating for service
Very good cleanliness
7.2 rating for cleanliness

Excellent value for money for an overnight stay, excellent quality linen, good location, cleanliness and facilities, extremely friendly helpful staff.

Jocelyn | October 1, 2019

Free transfer shuttle bus Very close to the airport All the staff are so friendly And the room is so big

Sheng H. | March 11, 2020

The staff were very helpful and friendly and the shuttle service was great.

Carolyn | February 27, 2020

Good customer service and convenient shuttle service to and from airport

Mui H. | October 26, 2017

The hotel was a good stop over maybe even for 2 nights.

Aileen | July 4, 2019

Clean , tidy , handy to airport and looked after car

John | December 4, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Daily housekeeping

  • Garden

Your dates are popular among travelersUsers are booking a place in Auckland every 26 minutes on Agoda.com
Value for money7.3
Location rating8.2
Nearest airportAuckland Airport (AKL)
Distance to airport3.7 km

Rooms available at Airport Palms Hotel

Garden View Queen Room
Garden View Queen Room
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 1 queen bed
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Garden View Twin
Garden View Twin
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 2 double beds
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Twin Room with Two Double Beds - Garden View with Free Round Trip Airport Transfer
Twin Room with Two Double Beds - Garden View with Free Round Trip Airport Transfer
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 2 double beds
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Standard Queen Room
Standard Queen Room
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe Twin Room with Free Round Trip Airport Transfer
Deluxe Twin Room with Free Round Trip Airport Transfer
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 double bed and 1 queen be...
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 34 m²/366 ft²
  • Street view
  • 1 double bed and 1 queen be...
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Standard Twin Room
Standard Twin Room
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 2 double beds
Enter dates to see prices
Standard Room with Two Double Beds with Free Round Trip Airport Transfer
Standard Room with Two Double Beds with Free Round Trip Airport Transfer
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Room Assigned on Arrival
Room Assigned on Arrival
...
  • Balcony/terrace
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Basic Double Room Single Use, 1 Bedroom, Garden View
Basic Double Room Single Use, 1 Bedroom, Garden View
...
  • Balcony/terrace
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Frequently asked questions

What time is check-in and check-out at Airport Palms Hotel?

Check-in is from 2:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Airport Palms Hotel?

Airport Palms Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Airport Palms Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Airport Palms Hotel has a car park right on site for maximum convenience. Car parking is free for guests. Self-parking is conveniently available at the property.

What is the smoking policy at Airport Palms Hotel?

Airport Palms Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Airport Palms Hotel

  • 9.6
    Exceptional
    Staff 

    "The staff were very helpful."

    Aileen

    |

    July 4, 2019

  • 8.8
    Excellent

    "Included free WiFi."

    Jocelyn

    |

    October 1, 2019

  • 8.8
    Excellent

    "Will stay again"

    Jocelyn

    |

    October 1, 2019

Property ranking|Compared to 2,011 Auckland properties
See all rankings
Cheapest price score
Service score
8.3/10
Room size
32 sqm.
Value for money score
7.4/10
Better than
99
%
of Auckland properties
Better than
95
%
of Auckland properties
Bigger than
95
%
of Auckland properties
Better than
93
%
of Auckland properties
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Overall rating:
7.5
Very good
181 reviews
Cleanliness
7.2
Facilities
6.8
Location
8.2
Read all reviews >
What travelers say they love:
Made a nice comfortable stopover
Geoff from Australia
Couple
More about Airport Palms Hotel

More about Airport Palms Hotel

For travelers who want to take in the sights and sounds of Auckland, Airport Palms Hotel is the perfect choice. With its location just from the city center and from the airport, this 4-star property attracts numerous travelers each year. With its convenient location, the property offers easy access to the city's must-see destinations.

Airport Palms Hotel offers impeccable service and all the essential amenities to invigorate the weary traveler. Guests can enjoy on-site features like free Wi-Fi in all rooms, daily housekeeping, postal service, 24-hour front desk, Wi-Fi in public areas.

The ambiance of Airport Palms Hotel is reflected in every guestroom. flat screen television, carpeting, cleaning products, complimentary instant coffee, complimentary tea are just some of the facilities that can be found throughout the property. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by recreational facilities such as garden. Enjoy a great location and services to match at Airport Palms Hotel.

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Most talked about facilities

Housekeeping
5 mentions
Food & Dining
1 mention
Breakfast
1 mention
Swimming Pool
1 mention

What they offer

8.0
Very good
Staff 

"The staff were very pleasant."

LYNDELL

|

November 24, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Tropicana Restaurant
Cuisine:Asian, European, Korean
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Airport Palms Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (181)Booking.com Reviews (3445)
7.5
/
10
Cleanliness7.2
Facilities6.8
Location8.2
Service8.2
Value for money7.3
High score for Auckland
Rating
9+ Exceptional (23)
8-9 Excellent (16)
7-8 Very Good (14)
6-7 Good (7)
<6 Below Expectation (23)
Time of the year
Mar - May (17)
Jun - Aug (22)
Sep - Nov (22)
Dec - Feb (22)
Don't miss out!Users are booking a place in Auckland every 26 minutes on Agoda.com
All guests (181)
All room types
All languages

Show reviews that mention 

Showing 83 verified guest comments
12345
10.0
Exceptional
Kristina from United Kingdom
Solo traveler
Standard Twin Room
Stayed 1 night in September 2019

All good”

Very efficient and friendly check in. The room was spacious and very clean and there was a very effective heater and also a fan. I stayed in the winter but the heater made the room very cosy. The whole place smelled nice, they even had some nice air fresheners in the corridors. It's a basic hotel but it looks to me like they really took note of precious reviews and tried hard to improve which I respect. I also had a free pickup from and to the airport. Value for money. 

Reviewed September 13, 2019
8.8
Excellent
Judith from New Zealand
Couple
Standard Twin Room
Stayed 1 night in November 2019

Staff Great”

Very helpful and polite staff. Only stayed one night and room was acceptable for what we needed. Hotel is dated but clean and tidy. We were able to leave our car there when we travelled overseas and they were able to shuttle us to and from the airport.

Reviewed November 12, 2019
8.4
Excellent
tan from Singapore
Couple
Standard Twin Room
Stayed 1 night in September 2019

Excellent”

Heater in room / it was a cold night. The manager also double up as a shuttle driver when we were there. Nice guy . An asset to the hotel. ( give him a raise!) Every thing you need is provided at the hotel If you reach the airport . Call the hotel number and ask to be pick up . They provide this service. 😇 Would stay and certainly recommend it to others

Reviewed September 17, 2019
8.4
Excellent
Yap from Malaysia
Group
Standard Queen Room
Stayed 1 night in October 2018

Convenient ”

We had a night stay for the transit and found the place is really near to the airport. They provided the airport transfer which was really great. Not much restaurant nearby and we just have the hotel dinner. Food unexpectedly was Korean food and taste not bad especially their beef stew and jap chae!

Reviewed October 29, 2018
8.4
Excellent
Jose from Taiwan
Solo traveler
Standard Queen Room
Stayed 1 night in September 2018

Good Place- Free airport shuttle!”

This hotel is good. Clean and comfortable rooms and a FREE airport shuttle! That was great. They also have a good breakfast buffet for $15 i think, it is super woth it!

Reviewed September 23, 2018
8.0
Excellent
June from Malaysia
Couple
Standard Queen Room
Stayed 1 night in April 2018

Great hotel for overnight stay ”

This hotel near to the airport. Less than 15 minutes drive. Room is clean and facility in the room enough for an overnight traveller like us. Free shuttle pick up and drop off provided by the hotel.

Reviewed April 07, 2018
9.2
Exceptional
Patrene
Business traveler
Standard Room with Two Double Beds with Free Round Trip Airport Transfer
Stayed 13 nights in December 2018

Need an accommodation? Spend your money here!”

I love this place. Great location to and from the airport. The staff were awesome, so helpful and nice. Definitely a place worth your money.

Reviewed January 11, 2019
8.4
Excellent
Yao from Taiwan
Couple
Standard Queen Room
Stayed 1 night in August 2019

Excellent”

Nice hotel near the airport. Free shuttle to the airport provided and only need to book it while check in

Reviewed August 23, 2019
8.0
Excellent
Jasbeer from Malaysia
Couple
Standard Queen Room
Stayed 1 night in April 2018

Good Location”

Hotel located close to the airport. Eaterie shops located opposite the hotel. Hotel provides breakfast and dinner too for those who want to dine in the hotel itself

Reviewed May 03, 2018
7.6
Very good
Brandon from United Kingdom
Couple
Standard Twin Room
Stayed 1 night in August 2019

You get what you pay for ”

Great location and close to the airport, the hotel itself is a little run down and in need of a little TLC.

Reviewed August 31, 2019
9.2
Exceptional
Tsz from Hong Kong
Group
Deluxe Twin Room with Free Round Trip Airport Transfer
Stayed 1 night in August 2018

Helpful Staff”

I accidentally booked the wrong date with a non-refundable price on Agoda, and the staff helped me to change my date without extra charges. Thanks a lot!

Reviewed September 02, 2018
5.2
LISA from New Zealand
Couple
Standard Queen Room
Stayed 1 night in October 2018

Above average”

Positives: Airport shuttle service & reception was very good - bed was very comfy. Negatives: all rooms & carpet require updating. Balcony was dirty, needed repairs, paint & to be swept. Windows need to be repaired & flies cleaned out of light on ceiling - disappointed as photos on website do not give a true reflection of the hotel. No Bar license & person who was in the dining room did not understand the question about the Koren food & if it was gluten free. Eventually went next door for a meal where they could guarantee the food was gluten free.

Reviewed October 22, 2018
6.4
Good
Peter from New Zealand
Couple
Standard Queen Room
Stayed 1 night in August 2019

Good”

The place was clean and the staff were very nice. The room we had was very sparsely furnished and the overall condition of the motel was old and in much need of a major overhaul. We did get a cheap deal on Agoda and I am glad we did as if we had to of paid full price then we would have walked out. The meal was cheaply priced and the quality was the same cheap. Overall you get what you pay for but if you pay full price then I would not be impressed.

Reviewed August 10, 2019
9.6
Exceptional
Aileen from Singapore
Family with teens
Garden View Queen Room
Stayed 1 night in June 2019

Great stop over”

I love the driver...he was so friendly and very helpful. The hotel was a good stop over maybe even for 2 nights. The staff were very helpful. Thanks for a good night rest.

Reviewed July 04, 2019
10.0
Exceptional
Brendon from New Zealand
Couple
Garden View Queen Room
Stayed 1 night in September 2017

Very friendly people and great service ”

Such friendly people and clean new rooms, for a great price. Will definitely go back again!

Reviewed September 15, 2017
9.6
Exceptional
David from United Kingdom
Couple
Standard Twin Room
Stayed 1 night in December 2017

Best of both worlds: fast access to airport as well as the timeless Atuataua stone fields nearby”

clean functioning swimming pool, (albeit on the small side) spacious fully equipped rooms. If earwigging 'bruit de couloir' is your thing then you've got it aplenty here, though garrulous drunks are in short supply: the buffet restaurant, though it provides superb quality cuisine, is not licensed to serve guests alcoholic drinks with their meals.

Reviewed January 01, 2018
7.2
Very good
Dennis from Malaysia
Couple
Standard Queen Room
Stayed 1 night in May 2018

Great location. ”

Spacious room and excellent water pressure for shower. Hassle free check in. Free shuttle to the airport.

Reviewed May 05, 2018
5.6
Chutima from Thailand
Couple
Standard Twin Room
Stayed 1 night in August 2018

Bad smell and old.”

You can smell bug spray smell inside the room and everywhere in the hotel. The room look much older than the pictures. Low light. Shower runs hot, then cold, then hot. Location is very close to the airport. The staffs are friendly and polite.

Reviewed September 10, 2018
8.8
Excellent
Jocelyn from New Zealand
Solo traveler
Standard Queen Room
Stayed 1 night in September 2019

Excellent”

Excellent value for money for an overnight stay, excellent quality linen, good location, cleanliness and facilities, extremely friendly helpful staff. Included free WiFi. Will stay again

Reviewed October 01, 2019
8.4
Excellent
Yvonne
Couple
Standard Queen Room
Stayed 1 night in January 2018

Excellent”

The new owners are doing really well. They have purchased new beds and have tidy rooms. Staff are very helpful in every way.

Reviewed January 15, 2018
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