Aitutaki Lagoon Resort & Spa (Adults Only)
Aitutaki Lagoon Resort & Spa (Adults Only)
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8.0
Very good

"We thoroughly enjoyed our stay here."

Anna

|

February 19, 2018

Beach Front Bungalow - Guestroom Aitutaki Lagoon Resort & Spa (Adults Only)
Beach Front Bungalow - Guestroom
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Lobby Aitutaki Lagoon Resort & Spa (Adults Only)
Lobby
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Interior view Aitutaki Lagoon Resort & Spa (Adults Only)
Interior view
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Interior view Aitutaki Lagoon Resort & Spa (Adults Only)
Interior view
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See map Aitutaki Lagoon Resort & Spa (Adults Only)
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Exceptional
Location
9.5
See all 6 photos Aitutaki Lagoon Resort & Spa (Adults Only)
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Aitutaki Lagoon Resort & Spa (Adults Only)

Exceptional location
Excellent
From 86 reviewsSee what guests said
8.3
/
10
Exceptional room comfort and quality
9.0
Value for money7.3
Distance to city center10 km
Location rating9.5
  • Airport transfer

  • Private beach

  • Currency exchange

  • Hot tub

Room choices
9.0
Excellent
Room comfort & quality
Overwater Bungalow
Overwater Bungalow
...
  • Room size: 70 m²/753 ft²
  • Lagoon view
  • 1 king bed
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Honeymoon Villa
Honeymoon Villa
...
  • Room size: 100 m²/1076 ft²
  • Pool view
  • 1 king bed & 1 queen bed
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Beach Front Bungalow
Beach Front Bungalow
...
  • Room size: 60 m²/646 ft²
  • Beach view
  • 1 king bed
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Premium Beach Bungalow
Premium Beach Bungalow
...
  • Room size: 60 m²/646 ft²
  • Beach view
  • 1 king bed
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Deluxe Beach Front Bungalow
Deluxe Beach Front Bungalow
...
  • Room size: 75 m²/807 ft²
  • Ocean view
  • 1 king bed
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Deluxe Villa
Deluxe Villa
...
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    Royal Villa
    Royal Villa
    ...
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      Deluxe Bungalow
      Deluxe Bungalow
      ...
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        Basic Bungalow
        Basic Bungalow
        ...
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          Deluxe Bungalow
          Deluxe Bungalow
          ...
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            More about Aitutaki Lagoon Resort & Spa (Adults Only)

            More about Aitutaki Lagoon Resort & Spa (Adults Only)

            An overview

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            What they offer

            7.6
            Very good

            "The location is absolutely amazing and the best in aitutaki."

            Megan

            |

            September 20, 2017

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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (86)Booking.com Reviews (234)
            8.3
            /
            10
            Cleanliness8.5
            Facilities7.8
            Location9.5
            Room comfort and quality9.0
            Service8.3
            Value for money7.3
            Provided by verified guests of Agoda
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            All guests (86)
            All room types
            Showing 52 verified guest comments
            123
            6.0
            Tim from New Zealand
            Couple
            Beach Front Bungalow
            Stayed 4 nights in November 2018
            We felt the property is very run down and in real need of some maintenance and TLC”
            The pictures that are seen on their advertisements are out of date, there is very little easy access to the beach. when relaxing outside your room there is no shade on the deck and on the ground sun loungers you feel like your sitting in the middle of a road. On a positive the staff are friendly and do anything to make your stay enjoyable. The equipment available to use for snorkeling is ok but recommend people bring their own reef shoes as you really do need them staying at this resort, the resorts reef shoes are worn out.
            Reviewed November 19, 2018
            4.4
            Wendy from United States
            Group
            Beach Front Bungalow
            Stayed 2 nights in October 2018
            DON'T WASTE YOUR MONEY”
            The only positive I can give this resort is that the transfer from the airport to the resort was well organized. From there it definitely went down-hill. The location is fabulous, but the resort is not worth the money. It is in my opinion a 3 Star. The resort is extremely run down and in need of some serious upgrading. It has been on the market for several years for $35 Million and I'm not surprised that it has not sold. We were told that staffing was an issue, which reflected in the lack of service. Way overpriced for what you get.
            Reviewed October 31, 2018
            5.2
            Angela from New Zealand
            Couple
            Overwater Bungalow
            Stayed 2 nights in October 2018
            Not your dream holiday”
            Spent $2500 for two nights in overwater bungalow. Probably got $250 of service if that. Breaks my heart thinking about it. Thought we were going to be spoiled. Far from it. Dirty coffee cups reported at 8am and not replaced until 4pm when room serviced. Who services there best rooms at 4pm in the afternoon! Inclement weather unAvoidable but no backup plans for guests. Would never go back. So mAd at myself for spending so much money when the other two places i stayed at were quarter the price but truly beautiful with fantastic service.
            Reviewed October 28, 2018
            8.4
            Excellent
            PETER from Australia
            Couple
            Premium Beach Bungalow
            Stayed 3 nights in July 2018
            An interesting place in a pristine island”
            Having your own little ferry to arrive at the resort is a great introduction. Luggage moves seamlessly from vehicle to room and visa versa to the airport. Villas are spacious and views are relaxing and glorious at the same time. Bar / restaurant hours are limited to 9pm so if thirsty start earlier or have back up supplies! Staff are friendly and are unobtrusive and efficient. A good experience.
            Reviewed August 07, 2018
            5.6
            Bernadette from Australia
            Couple
            Deluxe Beach Front Bungalow
            Stayed 12 nights in July 2018
            Great location, outdated resort”
            This resort is not 4 1/2 stars, more like a 3. The rooms are getting on and the rooms while serviced, they were not cleaned, eg bathroom basins, vanity, mirror. Time for some serious investment into the property into an upgrade. A number of the bungalow rooves were ratty. Way over priced for what you get. The restaurant which Burt down while we were there had a great outlook but the food was very ordinary.
            Reviewed August 06, 2018
            4.0
            Natasha from Australia
            Couple
            Overwater Bungalow
            Stayed 3 nights in July 2018
            DONT DO IT! dont waste your money !!!!!”
            Stain on sheets, Rude staff in restaurant, food came uncooked and sent it back and could hear in ear shot rude comments made about us and that promoted my friend to get up and leave - we did not eat at the resort again after this incident. Appalling to see that you have to pay extra for a hot breakfast..eggs, bacon, sausages etc etc for the price you pay to stay here you’d expect nothing less than a hot breakfast included like many of the 5 star resorts I’ve been to, the tropical breakfast is laughable. The facilities are poor, pool table sticks completely worn down and the ‘pool’ looked shabby and not like the photos and the ‘spa’ was half empty and inoperative. If you are expecting food & beverage service while you’re lounging in the sun on their shabby sun loungers, don’t - because they don’t offer this at all!!!!!! I would NOT recommend this place, I’m so so so so so dissapointed I could cry.
            Reviewed July 22, 2018
            4.8
            Michael from New Zealand
            Couple
            Overwater Bungalow
            Stayed 4 nights in July 2018
            Out dated and in disrepair, not worth the cost!”
            My fiance and I stayed in an over water bungalow for $1100 per night. The roof was falling apart. The deck railing was rotten and you couldn't lean on it let alone rely on it to keep you safe. The stairs to the lower deck were falling off and the lower deck itself was leaning to one side and felt unsafe as well. The screen door was broken and hard to open and close. The outdoor shower has a garden that was unkempt and the bench was broken. There are huge piles of trash in the middle of the island where the resort dumps old lounge chairs and other construction debris. The food looked good but had very little flavor. The front desk seemed as though they couldn't be bothered to help us when we needed something. Overall, poor service, unsafe facilities and room prices far beyond their worth leave me suggesting that prospective guests to Aitutaki stay anywhere but at the Lagoon resort, especially not an over water bungalow.
            Reviewed July 17, 2018
            2.0
            Guy from Israel
            Couple
            Overwater Bungalow
            Stayed 1 night in May 2018
            horrible stay”
            We paid a 1,000 NZD for a overwater bungalow. Sadly the hospitality was very bad - on the reservation it said that breakfast was included but we were suprised to find out that the "breakfast" that is included is only fruits and if you wish to add bacon/egg - you will need to add an EXTRA of 20 NZD. We celebrated our honeymoon in Cook Islands and stayed in a few places which cost us much less and the value for the money was way better. We had very high expectations and turned out that it was our biggest disappointment during our trip. * day after, we stayed in Aitutaki Village which was 500 NZD cheaper and had better breakfast and way more friendlier people.
            Reviewed June 03, 2018
            10.0
            Exceptional
            David from Australia
            Couple
            Overwater Bungalow
            Stayed 2 nights in May 2018
            5 star”
            the duty manager Sheree, went above and beyond for my partner and i and made our stay that little more personal and the rest of the crew were awesome aswell and the food at the flying boat was the absolutely beautiful and the chef take attention to detail to a whole other level anyone going here needs to do the candle lit dinner and to our personal waitress Va thank you for making our night truly amazing also the lagoon is 11 out of 10 and the overwater bunglows are a must we will definitely be back again and referring family and friends
            Reviewed May 29, 2018
            10.0
            Exceptional
            Barry from United States
            Group
            Deluxe Beach Front Bungalow
            Stayed 2 nights in April 2018
            AMAZING STAY!”
            We had an amazing experience with our group. Can't wait to go back!!!
            Reviewed April 17, 2018
            8.8
            Excellent
            LISA from United States
            Group
            Deluxe Beach Front Bungalow
            Stayed 2 nights in April 2018
            Beautiful lagoon setting! Probably the best of all resorts on Aitutaki. Very private place to relax”
            Pros - location, amenities, activities, private and hospitality. Cons - the hours of the beach bar (minimal). no microwave or ice in the room
            Reviewed April 16, 2018
            6.4
            Good
            Liz from Australia
            Solo traveler
            Beach Front Bungalow
            Stayed 1 night in April 2018
            Beautiful lagoon, probably the best location on the island”
            The staff were either fantastic, like the restaurant staff, or looked like they didn't want to be there! The welcome drink is a coconut when u get off the plane And a lei that looked half dead! Take mozzie spray as none is provided, and even tho it says breakfast included, that is just a tropical breakfast , hot stuff extra ! Great location, shame about the management, mark and sue, who we had to meet on arrival and again at dinner, Raina on the other hand was so lovely, kind and unassuming and couldn't do enough for us to make our stay a memorable one, personally I wouldn't stay here again, there are other great places 50 metres away with access to the same lagoon for at least half the price and much friendlier staff!
            Reviewed April 08, 2018
            10.0
            Exceptional
            Grace from New Zealand
            Couple
            Beach Front Bungalow
            Stayed 2 nights in February 2018
            Best place to stay in Aitutaki”
            Amazing location, we stayed here and went to another high end resort to check it out but Aitutaki Lagoon Resort beats the other high end resort hands down! Stunning location for your photos - perfect location to kayak to the other islands, cycle around the island on free bikes, SUP paddle board and good food. Highly recommended! Shout out to Freddy!
            Reviewed March 01, 2018
            8.8
            Excellent
            Ruth from Canada
            Couple
            Beach Front Bungalow
            Stayed 2 nights in February 2018
            Lovely Polynesian getaway, room very comfortable; yet could catch the Olympics on tv too”
            Beautiful location on its own island and a fabulous lagoon; very Polynesian; Not as polished as the Pacific Resort in landscaping but great location for paddle boarding ,kayaking ,swimming
            Reviewed February 25, 2018
            8.0
            Excellent
            Anna from United States
            Couple
            Overwater Bungalow
            Stayed 3 nights in February 2018
            Great location and service”
            We thoroughly enjoyed our stay here. Very peaceful and quiet. Easy. Accommodations were fine but certainly lacking refinement to reflect the price charged; not sure where the owners are stashing away the thousands they are getting for these units, but certainly not back into the units or special touches you expect for the price - cold cloth upon arrival, private reception, stashed fridge, soft sheets, upscale breakfast, good room coffee (not freeze dried)etc. You get charged for every little thing - we wanted ice, and they charged $9- to bring it to our room - ridiculous. On a positive, we loved the staff - everyone is super and Mani even assisted us with our flight changes (and didn't charge us!).
            Reviewed February 19, 2018
            9.6
            Exceptional
            Tracey from Australia
            Couple
            Beach Front Bungalow
            Stayed 3 nights in September 2017
            Best place we have ever stayed”
            We loved this hotel. Both the location and the staff were perfect. It was quiet, friendly and had spectacular scenery. We especially liked the sunset happy hour with all the other guests every evening. Would go back tomorrow
            Reviewed February 11, 2018
            8.8
            Excellent
            Anne from United States
            Couple
            Deluxe Beach Front Bungalow
            Stayed 4 nights in January 2018
            Excellent”
            The location of this place is the best in the area. A few resorts in the area are more luxurious with much nicer dinning, bar, and pool. One point is at The Lagoon resort you will never need a pool, there is excellent swimming,kayaking, and paddle boearding. You can eat at the other resorts for a change of scenery. We found the staff lovely and we can see they are working to improve some things. We stayed in a beachfront bungalow and had an absolutely fabulous time!
            Reviewed February 06, 2018
            10.0
            Exceptional
            Cody from United States
            Couple
            Overwater Bungalow
            Stayed 3 nights in January 2018
            Don’t miss this place ”
            The staff was world class the food was great the views were the best! I will stay here each time I come back to Aitutaki.
            Reviewed February 04, 2018
            7.6
            Very good
            Chris from Australia
            Couple
            Overwater Bungalow
            Stayed 3 nights in June 2017
            Great location, needs a bit of work”
            The resort has a prime location and it is unfortunate to see that the resort is ageing. Needs a little bit of love and a renovation and it will be amazing.
            Reviewed February 04, 2018
            10.0
            Exceptional
            paul from United States
            Couple
            Overwater Bungalow
            Stayed 2 nights in January 2018
            Incredible resort in a phenomenal place!”
            Every aspect of the trip was magnificent. Thank you for the added effort to make our trip the trip of a lifetime! The Vaka cruise is a must. Be sure to say hi to Ali on that snorkeling trip.
            Reviewed February 04, 2018
            123
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            • Exceptional location