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Excellent8.7
Based on107guest ratings
Akan Yuku no Sato Tsuruga
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Lobby
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8.7 Excellent guest rating
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"Excellent service as expected of a Japanese hotel. Superb vi..."

ZhangyanSingapore
Interior view
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8.8 Excellent location
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8.8Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Japanese-Style Family Room with Forest View
  • 60 m²
  • Shower & Bath
  • 8 futons
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Traditional Twin
  • City view
  • 36 m²
  • 2 single beds
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Deluxe Room with Tatami Area and Lake View - ...
  • 54 m²
  • Shower & Bath
  • 2 single beds and 2 futons
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Guestroom
  • 96 m²
  • Shower & Bath
  • 2 single beds and 2 futons
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Superior
  • City view
  • 36 m²
  • 1 single bed
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Guestroom
  • 96 m²
  • Shower & Bath
  • 2 single beds and 2 futons
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Japanese Style Room
  • 42 m²
  • Smoking allowed
  • 1 futon
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Guestroom
  • 54 m²
  • Shower & Bath
  • 2 single beds and 2 futons
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Guestroom
  • 96 m²
  • Shower & Bath
  • 2 single beds and 2 futons
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Single
  • 20 m²
  • Smoking allowed
  • 1 single bed
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Guestroom
  • 62 m²
  • Shower & Bath
  • 5 futons
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Japanese-Style Family Room with Lake View
  • 60 m²
  • Shower & Bath
  • 8 futons
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Japanese-Style Superior Room with Forest View...
  • 35 m²
  • Shower & Bath
  • 4 futons
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Japanese Western
  • 34 m²
  • Smoking allowed
  • 1 futon
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Guestroom
  • 75 m²
  • Shower & Bath
  • 4 futons
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Japanese Style
  • Lake view
  • 42 m²
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Guestroom
  • 75 m²
  • Shower & Bath
  • 4 futons
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Room Selected at Check-In - Buffet Breakfast ...
  • 20 m²
  • Shower & Bath
  • 2 single beds and 2 futons
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Japanese Western Non-Smoking
  • 54 m²
  • Non-smoking room
  • 3 futons
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Guestroom
  • 62 m²
  • Shower & Bath
  • 4 futons
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Japanese Honkan
  • City view
  • 30 m²
  • 1 futon
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Japanese-Style Standard Room - Buffet Breakfa...
  • 23 m²
  • Shower & Bath
  • 4 futons
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Premium room with Tatami area – Non-Smoking- ...
  • 96 m²
  • Shower & Bath
  • 2 single beds and 2 futons
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Japanese Tatami Room
  • City view
  • 36 m²
  • 1 futon
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Japanese-Style Superior Room - Buffet Breakfa...
  • 37 m²
  • Shower & Bath
  • 5 futons
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Japanese Room with Open-Air Bath
  • 62 m²
  • Non-smoking room
  • 3 futons
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Twin Room
  • 30 m²
  • Smoking allowed
  • 2 single beds
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Japanese Style - Non-Smoking
  • 36 m²
  • Smoking allowed
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Japanese/Western-style Room (10 tatami + West...
  • Non-smoking room
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Japanese-style Room (15 tatami, Shiori-no-Yak...
  • Smoking allowed
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Japanese/Western-style Room (Main Building)
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    Japanese-style Room (Shiori-no-Yakata Wing)
    • Smoking allowed
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    Japanese-style Room with Open-air Bath (12 ta...
    • Non-smoking room
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    Japanese-style Room (Main Building)
    • Smoking allowed
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    Japanese-style Room (Main Building)
    • Smoking allowed
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    Japanese/Western-style Room (Main Building)
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      Japanese/Western-style Room
      • Smoking allowed
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      Japanese/Western-style Room (Annex)
      • Non-smoking room
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      Japanese/Western-style Room
      • Non-smoking room
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      Japanese-style Room (Rera Wing)
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        Japanese/Western-style Room (Annex)
        • Non-smoking room
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        Japanese-style Room (12 tatami, Shiori-no-Yak...
        • Smoking allowed
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        Special Japanese/Western-style Room (12 tatam...
        • Non-smoking room
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        Japanese/Western-style Room (Annex)
        • Non-smoking room
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        Japanese/Western-style Room (8 tatami + Weste...
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          Japanese-style Room (Shiori-no-Yakata Wing)
          • Smoking allowed
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          Japanese/Western-style Room
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            Japanese/Western-style Room (10 tatami + West...
            • Non-smoking room
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            Shiori-no-Yakata Japanese-style Room
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              Japanese/Western-style Room (Main Building)
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                Japanese-style Room (Rera Wing)
                • Smoking allowed
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                Japanese/Western-style Room (Main Building)
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                  More about Akan Yuku no Sato Tsuruga

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                  Verified guest reviews

                  Agoda Reviews (107)
                  Booking.com Reviews (358)

                  8.7

                  Filter by traveler type:
                  • Cleanliness 9.0
                  • Facilities 9.0
                  • Location 8.8
                  • Room comfort and quality 9.0
                  • Service 9.1
                  • Value for money 7.9
                  • Food and dining 8.6
                  Exceptional
                  • Cleanliness 10.0
                  • Location 8.0
                  • Room comfort and quality 10.0
                  • Service 10.0
                  • Value for money 8.0
                  • Food and dining 10.0
                  • Cleanliness 8.8
                  • Facilities 8.5
                  • Location 8.5
                  • Room comfort and quality 8.7
                  • Service 8.9
                  • Value for money 7.5
                  • Food and dining 8.1
                  Exceptional
                  • Cleanliness 9.3
                  • Facilities 10.0
                  • Location 9.5
                  • Room comfort and quality 10.0
                  • Service 9.5
                  • Value for money 7.8
                  • Food and dining 9.6
                  • Cleanliness 9.1
                  • Facilities 8.5
                  • Location 8.9
                  • Room comfort and quality 9.1
                  • Service 9.1
                  • Value for money 7.9
                  • Food and dining 9.3
                  Exceptional
                  • Cleanliness 9.0
                  • Facilities 9.5
                  • Location 9.0
                  • Room comfort and quality 8.7
                  • Service 9.4
                  • Value for money 8.9
                  • Food and dining 8.7
                  Exceptional
                  • Cleanliness 9.6
                  • Facilities 10.0
                  • Location 9.4
                  • Room comfort and quality 9.5
                  • Service 9.4
                  • Value for money 9.0
                  • Food and dining 9.5
                  Provided by verified guests of Agoda
                  Filter reviews by:

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                  • English
                  • 繁體中文 (台灣)
                  • 繁體中文 (香港)
                  • 简体中文
                  • Français
                  • 日本語
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                  • 한국어
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                  Room type
                  • Traditional Twin
                  • Superior
                  • Japanese Tatami Room
                  • Japanese Honkan
                  • Japanese Room with Open-Air Bath
                  • Japanese Style Room
                  • Japanese Western
                  • Single
                  • Twin Room
                  • Japanese-Style Standard Room - Buffet Breakfast + Buffet Dinner Included
                  • Guestroom
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                  Showing 97 verified written reviews
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                  6.4
                  Elizabeth from Singapore
                  Couple
                  Japanese Style Room
                  Stayed 1 night in June 2017
                  Good”
                  Old hotel, not very well maintained. Bathrooms are tiny! Good location
                  Reviewed June 16, 2017
                  Did you find this review helpful? |
                  8.0
                  Amy from Hong Kong
                  Couple
                  Japanese Honkan
                  Stayed 1 night in March 2017
                  Onsen & lake view”
                  Everything is good
                  Reviewed March 28, 2017
                  Did you find this review helpful? |
                  8.0
                  SI from South Korea
                  Solo traveler
                  Japanese Honkan
                  Stayed 1 night in January 2017
                  The best and the worst”
                  The best? Air-bath! It was an amazing experience for me to taking a bath outside. A view of lake Akan with snow and camping tent was beautiful. The worst? Smell of cigarette in a room even blanket. We should use our perfume to sleep. There was only one partner who could speak English.
                  Reviewed January 19, 2017
                  Did you find this review helpful? |
                  10.0
                  Lee from Hong Kong
                  Couple
                  Japanese Room with Open-Air Bath
                  Stayed 1 night in May 2016
                  Excellent!”
                  Check in at special check-in counter, with welcome drinks & sweets, room deco is wonderful, with private onsen, traditional interior, definitely would like to stay here again!
                  Reviewed January 18, 2017
                  Did you find this review helpful? |
                  9.6
                  SH from Singapore
                  Couple
                  Japanese Room with Open-Air Bath
                  Stayed 1 night in December 2016
                  Very luxurious stay (December)”
                  We got a pricey suite with a in room private bath - absolute fantastic splurge. Fantastic place by the lake and there's an in-house souvenir shop if you feel too cold to go outside to shop (which most of the shops were closed during this time anyway). Outdoor onsen was fabulous.
                  Reviewed January 03, 2017
                  Did you find this review helpful? |
                  8.4
                  Lim from Singapore
                  Couple
                  Japanese Room with Open-Air Bath
                  Stayed 3 nights in December 2016
                  Nice Hotel with great facilities”
                  Was surprised to be greeted with the smiling faces of all the staffs, was led to the reception which is about 1 minute walk from the entrance where the reception staff was there to take care of you. very nice view of the mountain from the reception. The security scan to the entrance of the rooms was a plus point, the room was very clean and very well equipment, the room I selected was equipped with semi-outdoor Onsen which I can jump in anytime. The Onsen was not very clean can see flakes floating around. The temperature of the room cannot be adjusted thus can be pretty stuffy if the door to the outdoor Onsen is not openned. There are a few shops at the hotel which one can buy souvenir for friends. The breakfast and dinner buffet was fine not many selections though.
                  Reviewed January 03, 2017
                  Did you find this review helpful? |
                  9.2
                  liang from Taiwan
                  Group
                  Japanese Honkan
                  Stayed 1 night in October 2016
                  Will be back again ”
                  Nice view
                  Reviewed November 05, 2016
                  Did you find this review helpful? |
                  9.6
                  Johann from Australia
                  Family with young children
                  Superior
                  Stayed 2 nights in September 2016
                  Great service and location”
                  Akan is one of the better lake/onsen locations in Hokkaido. This hotel is great with service from when you drive up till the time you leave! The food (buffet) was average with trying to offer too much rather than focus on quality. The town itself has shops open late and an Ainu culture centre along with the nightly fire show!
                  Reviewed September 21, 2016
                  Did you find this review helpful? |
                  8.8
                  Chee from Singapore
                  Solo traveler
                  Single
                  Stayed 2 nights in October 2015
                  Strong Free Wi-Fi in rooms”
                  Have staffs who is able to speak English/Mandarin.
                  Reviewed September 12, 2016
                  Did you find this review helpful? |
                  8.0
                  Ling from Singapore
                  Family with young children
                  Japanese Western
                  Stayed 1 night in August 2016
                  Slightly above average only”
                  Service staff and rooms are excellent.. But I am disappointed with the checkout when I have to push my own Cart down..not sure is it due to Japanese culture? Being such a high graded hotel.. I have expected service excellence from check in to out..
                  Reviewed August 03, 2016
                  Did you find this review helpful? |


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