Al Ansar New Palace Hotel
Al Ansar New Palace Hotel
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Double Room Al Ansar New Palace Hotel
Double Room
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Interior view Al Ansar New Palace Hotel
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 Al Ansar New Palace Hotel
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Location
Excellent
8.0
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Al Ansar New Palace Hotel

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From 70 reviewsSee what guests said
6.9
  • 720 meters to public transportation

  • Air conditioning

  • Safety deposit boxes

  • Elevator

Room choices
Family Room (5 Adults)
Family Room (5 Adults)
...
  • Shower and bathtub
  • 6 single beds
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Triple Room
Triple Room
...
  • 20 m²/215 ft²
  • Shower and bathtub
  • 3 single beds
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Quadruple Room
Quadruple Room
...
  • 25 m²/269 ft²
  • Shower and bathtub
  • 4 single beds
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Double Room
Double Room
...
  • 20 m²/215 ft²
  • Shower and bathtub
  • 1 double bed
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Two Bedroom Suite
Two Bedroom Suite
...
  • 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds and 1 king be...
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Three Bedroom Suite
Three Bedroom Suite
...
  • 35 m²/377 ft²
  • Shower and bathtub
  • 2 single beds and 2 king be...
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More about Al Ansar New Palace Hotel

More about Al Ansar New Palace Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Guest policies

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Some helpful facts

The property

Number of rooms : 610

Real reviews from real guests

Agoda Reviews (70)Booking.com Reviews (1085)
Read reviews from:
Cleanliness6.5
Facilities6.0
Location8.0
Service6.7
Value for money7.3
Provided by verified guests of Agoda
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Showing 29 verified guest comments
12
8.0
Mohamed from Sri Lanka
Family with young children
Three Bedroom Suite
Stayed 1 night in May 2018
Value for money ”
Front office Hana’s & Thaju was very kind & helpful, InshaAllah we we will visit again to this hotel.
Reviewed May 23, 2018
9.2
Brian from Indonesia
Couple
Double Room
Stayed 2 nights in March 2018
Good and perfect”
good and perfect plance for omra
Reviewed April 18, 2018
8.0
Abdul from Saudi Arabia
Family with young children
Quadruple Room
Stayed 1 night in April 2018
Very good”
Good place to stay, walking distance to Holy Haram. Staffs are very co-operative. But they have to improve the quality of breakfast providing
Reviewed April 07, 2018
4.4
Hafiz from United Arab Emirates
Couple
Double Room
Stayed 2 nights in April 2018
Rooms are not clean with dirty carpet. They Changed our room and we lost two shoes of my wife.”
We regisrer complain but all in vain. Reception staff not cooperativa. Only hotel location is good.
Reviewed April 04, 2018
7.6
Fahad from Yemen
Business traveler
Double Room
Stayed 2 nights in March 2018
nice”
nice
Reviewed April 02, 2018
2.4
FARRUKH from Pakistan
Family with young children
Two Bedroom Suite
Stayed 4 nights in March 2018
Pathetic hotel to stay !”
The worst hotel to stay in madeena . We took two room suite and were given only 1 toilet. The carpets were so dirty the housekeeping were too lazy and response time was very late. The customer service never helped by saying online bookings we cannot help cannot change rooms. Lifts were conjusted . DONT STAY EVEN FOR FREE !!!!!
Reviewed March 26, 2018
4.8
Mirza from Pakistan
Couple
Double Room
Stayed 6 nights in March 2018
very bad room”
washroom is too ugly, very bad condition
Reviewed March 13, 2018
5.6
Faatimah from Mauritius
Family with teens
Two Bedroom Suite
Stayed 7 nights in December 2017
Average. Go to another hotel if you have other options.”
Positive points: 1. Good location. I have timed myself. I took less than 4min from the hotel lobby to Gate 17 of Masjid Haram 2. Nice lobby 3. Excellent continental breakfast 4. Helpful and friendly staff in terms of cleaners, porters and those at the restaurant Negative Points: 1. The carpets are not well maintained and are dirty 2. The water in the bathroom is extremely hot in the morning 3. At the reception, the workers do not understand English and some of them are very rude. 4. They often lose your key room after keeping them at the reception 5. No safe deposit box in the room
Reviewed January 21, 2018
2.8
asad from Saudi Arabia
Family with young children
Triple Room
Stayed 2 nights in December 2017
Pathetic rooms and service, smell, no air conditioner working”
Rooms shown on pictures are total different than we were given. No customer service care. We had to call constantly four hours to get room serviced and cleaned. Cleaning staff is very rude and does work like they are doing it for god sake. Please dont waste money on this hotel they only boder with money. Its winter and no heater works in room.
Reviewed December 31, 2017
5.6
Muhammad from Pakistan
Family with young children
Quadruple Room
Stayed 2 nights in December 2017
Above average”
The elevators were crowded, most of the elevators were out of order. There was not much variety in breakfast.
Reviewed December 21, 2017
3.2
Usman from Saudi Arabia
Family with young children
Triple Room
Stayed 4 nights in November 2017
Agoda should get it off their listed hotels”
Extremely unprofessional staff. i stayed for 4 nights and only had breakfast once since it was not good. I have to request cleaning staff personally multiple times each day to clean my room, and even then they cleaned for 2 days only. Front desk team is non cooperative as well. Should be awarded one star at best
Reviewed December 12, 2017
6.4
Ali from Kuwait
Family with young children
Triple Room
Stayed 2 nights in November 2017
Good”
everything was fine, till the last day when the staff told me that if i check out at certain time, i will be refunded for one night. later they refused to refund money but agoda intervened and as a goodwill gesture refunded the money in form of gift card.. overall the hotel is good ..
Reviewed December 04, 2017
4.0
Abdulkadir from Canada
Solo traveler
Double Room
Stayed 1 night in November 2017
Dirty and untrained staff”
After long travel i ended up a Hotel with dirty and smelling bed sheets. Could not sleep all the night. Lot of young boys at the reception. all of them do not know how to communicate with the guest. Very disappointing. Will never go again there
Reviewed November 21, 2017
4.0
A.Rasool from Bahrain
Group
Quadruple Room
Stayed 3 nights in June 2017
badness”
check in was at 3.30 as we were begging a room no water, tea nor sugar as decided no room service for 3 days no free car park weak net at rooms
Reviewed June 30, 2017
4.4
MOHAMMAD from Saudi Arabia
Group
Double Room
Stayed 1 night in June 2017
The system is not good i waited 5 hours the i got the room”
It is total loss for me there is no one talk respectly . Because there are many person come with families and child but the families are also got room after 5 hours say me wait wait wait wait....
Reviewed June 25, 2017
9.2
Tasawar from Pakistan
Family with young children
Double Room
Stayed 6 nights in May 2017
Good Hotel”
Very good hotel. should put some emphasis on daily housekeeping. Sohour was excellent. the hotel is near to haram and goes directly to gate 17 which has women area in front of it.
Reviewed June 08, 2017
6.8
Haytham from Egypt
Group
Triple Room
Stayed 2 nights in June 2017
Good budget hotel ”
Location is great Comfortable beds Food was ok The only drawback was it's pricy parking 50 SR per night
Reviewed June 07, 2017
8.0
Imrane from Reunion Island
Family with young children
Triple Room
Stayed 8 nights in March 2018
Bon rapport qualité prix proche entrée femmes”
Hôtel bien situé, idéal pour les femmes qui doivent partir à la mosquée. Chambres petites et propres. Petit dej bien avec du choix. 550€ chambre triple pour 8 nuits
Reviewed April 16, 2018
7.2
ZAHRA from Saudi Arabia
Family with young children
Double Room
Stayed 3 nights in April 2018
الميزات والعيوب”
الميزات: 1- قريب من بوابة 17 2- الموظفون متعاونون جدا 3- الرد السريع والاستجابة المباشرة عند طلب أي شيء 4- الغرفة جيدة في المساحة ليست ضيقة وليست واسعة 5- توفير الأدوات ممتاز إذ يوجد مع أدوات النظافة شبشب للحمام وأدوات حلاقة وأزرار وخيوط مع فرشاة الأسنان العيوب: 1- رائحة الحمام سيئة حتى مع تنظيفه 2- رائحة المكان غير معطر حتى في دور الاستقبال بل توجد رائحة طعام في كل مكان أحيانا 3- المكان تصميمه صعب كالمتاهة في أول يوم تحديدا يعني غير مرتب بالطريقة المعروفة 4- سكنت في غرفتين في الغرفة الأولى كان الحمام على جهة القبلة كعادة فنادق المدينة ولكن في الغرفة الأخرى كان الحمام في جهة أخرى
Reviewed April 20, 2018
8.0
ammar from Bahrain
Group
Quadruple Room
Stayed 2 nights in April 2018
Very good”
الفندق جيد المستوى وخدماته ممتازة ومستوى الغرف جيد ودورة المياه جيدة ، الفرش لم يتم تغييره عند استلام الغرفة وتبين لنا أنه تم ترتيبها فقط دون التغيير بعدها تم التغيير في منتصف الليل بعد الاتصال بالخدمات، مستوى الإفطار جيد جداً وتنوع الأطباق جيد، الفندق قريب من الحرم وأنصح به للعوائل بسبب قربه من بوابة النساء
Reviewed April 10, 2018
12
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