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Lobby, Al Bustan Centre & Residence in Dubai
Executive Suite, Al Bustan Centre & Residence in Dubai
a city street filled with lots of tall buildings, Al Bustan Centre & Residence in Dubai
Lobby, Al Bustan Centre & Residence in Dubai
a row of blue and white swimming pool chairs in front of a building, Al Bustan Centre & Residence in Dubai
Swimming pool, Al Bustan Centre & Residence in Dubai
Fitness center, Al Bustan Centre & Residence in Dubai

Removed from saved list

7.9

Very good

2,026 reviews

2,026 reviews

Housekeeping6
Breakfast5
Swimming Pool1
See map
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Dubai Creek 7.2 km
The Dubai Mall 12.3 km
Dubai Aquarium & Underwater Zoo 12.5 km
Burj Khalifa 12.8 km
The Dubai Fountain 12.8 km
Wild Wadi Waterpark 23.5 km
Burj Al Arab 23.6 km
Ski Dubai 24.5 km
Dubai Miracle Garden 26.9 km
Atlantis Aquaventure Waterpark 29.5 km
Nearby landmarks
Al Nahda Metro Station 160 m
Stadium Metro Station 710 m
Dubai Airport Free Zone Metro Station 890 m
Rashed Stadium 910 m
Lulu Village 1.0 km
Al Ahli Sporting Club 1.1 km
Al Qiyadah Metro Station 1.6 km
Emirates Driving Institute 1.6 km
Abu Hail Metro Station 2.2 km
Al Qusais 1 Metro Station 2.2 km

Al Bustan Centre & Residence

Al Qusais - Al Nahda Street, Dubai International Airport, Dubai, United Arab Emirates - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dubai International Airport part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

160 meters to public transportation

Front desk [24-hour]

Airport transfer

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money7.5
Distance to city center10 km
Location rating8.1
Nearest airportDubai International Airport (DXB)
Distance to airport2.4 km

Rooms available at Al Bustan Centre & Residence

Club Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Standard Studio
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Club One Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 sofa bed & 1 double bed
Enter dates to see prices
Two-Bedroom Apartment
...
  • Room size: 90 m²/969 ft²
  • Shower and bathtub
  • 2 single beds & 1 sofa bed ...
Enter dates to see prices
Deluxe One-Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 sofa bed & 1 double bed
Enter dates to see prices
Ambassador Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Standard One-Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Club Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed & 1 sofa bed
Enter dates to see prices

Frequently asked questions

Does Al Bustan Centre & Residence have bars on-site?

Enjoy your holiday vacation the finest way with a drink in your hand at Al Bustan Centre & Residence's bar available right in front of your doorstep for when you need a drink or two.

Does Al Bustan Centre & Residence have a swimming pool?

While relaxing at Al Bustan Centre & Residence, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

What are the property's policies for children's bedding at Al Bustan Centre & Residence?

Al Bustan Centre & Residence's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do visitors generally stay at Al Bustan Centre & Residence?

Verified past guests that have stayed at Al Bustan Centre & Residence had an average nightly stay of 2 nights at this property.

At what time of the year is Al Bustan Centre & Residence most popular?

Al Bustan Centre & Residence's most popular month where verified guests travelers have stayed the most is in November.

What do past guests like most about Al Bustan Centre & Residence?

Past visitors that stayed at Al Bustan Centre & Residence have given this property a rating of 8.119 for its excellent location as the major highlight for their stay.

What is the average rating that verified Business travelers' have given to Al Bustan Centre & Residence?

Verified business travelers that have stayed at this property have given Al Bustan Centre & Residence an average rating of 7.8. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to Al Bustan Centre & Residence?

Past families with older children that have stayed at this property have given Al Bustan Centre & Residence an average rating of 7.4. You can look into more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Al Bustan Centre & Residence?

Past group travelers that have stayed at this property have given Al Bustan Centre & Residence an average rating of 7.9. You can check out more in depth customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Al Bustan Centre & Residence?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

See map

Explore the neighborhood

What people love about Al Bustan Centre & Residence

  • 8

    Very good
    Cleanliness

    "Great place to stay, cleanliness, appliances availability, comfort, location, friendly staff."

    Elias

    |

    October 29, 2021

  • 10

    Exceptional
    Staff 

    "Staffs are exceptional (receptionists, housekeeping,etc..) Great location and affordable."

    Benigna

    |

    July 2, 2023

  • 10

    Exceptional
    Staff 

    "The staffs are friendly and helpful, nice location and affordable."

    Benigna

    |

    July 1, 2023

Property ranking|Compared to 4,736 Dubai properties
See all rankings
Room comfort score
7.2/10
Location score
8.2/10
Service score
8.1/10
Value for money score
7.5/10
Better than
97
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
95
%
of Dubai properties
Overall rating:

7.9

Very good
2,026 reviews
Cleanliness
7.8
Facilities
7.7
Location
8.1
Read all reviews >
More about Al Bustan Centre & Residence

More about Al Bustan Centre & Residence

Al Bustan Centre & Residence

When you are looking for comfortable and convenient accommodations in Dubai, make Al Bustan Centre & Residence your home away from home. A stay at Al Bustan Centre & Residence ensures an easy access to the lively city and all of its wonders. Variety is the spice of life. Al Bustan Centre & Residence offers an abundance of choices in activities, with its location just 12.7 km from the Burj Khalifa.
The superior services and facilities offered at Al Bustan Centre & Residence will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Dubai can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The serviced apartment's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Al Bustan Centre & Residence.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The serviced apartment is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Al Bustan Centre & Residence. To enhance your stay, some rooms at the serviced apartment come with linen service and air conditioning. The serviced apartment's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Al Bustan Centre & Residence, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the serviced apartment with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the serviced apartment. Regardless of any dietary restrictions you may have, you'll eat well at Al Bustan Centre & Residence which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The serviced apartment even has in-house cooking amenities such as shared kitchen for its most selective guests.
Never let a day go wasted when you're at Al Bustan Centre & Residence with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The serviced apartment's on-site pool invites you every day for a cooling dip or a few refreshing laps. With the serviced apartment's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the serviced apartment's tennis court. No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Al Bustan Centre & Residence and explore Dubai during your stay. You're sure to want to visit The Dubai Fountain located 12.8 km away, among the most sought-after photographs for anyone visiting Dubai. Your journey through Dubai can be completed with a short shopping stop at The Dubai Mall located 12.2 km away.


Reasons to stay here

This serviced apartment's facilities score higher than 96% of accommodations in the city.
Verified reviews for this serviced apartment's food and dining options score it better than 97% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

7 mentions

Breakfast

5 mentions

Internet

5 mentions

Swimming Pool

3 mentions

Languages spoken
  • English
  • Arabic
  • Filipino
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Halal
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: International
  • Menu: A-la-carte

Location

Al Qusais - Al Nahda Street, Dubai International Airport, Dubai, United Arab Emirates
Excellent
Location

8.1

Airports
  • Dubai International Airport (DXB)
    2.4 km 27 min drive
  • Sharjah International Airport (SHJ)
    16.2 km 30 min drive
Public transportation
  • Al Nahda Metro Station
    160 m 3 min walk
  • Stadium Metro Station
    710 m 9 min walk
Shopping
  • Dubai Spice Souk
    7.2 km
Convenience store
  • Zoom
    20 m 1 min drive
Cash withdrawal
  • ATM
    160 m 3 min walk

What's nearby

Popular landmarks
  • Dubai Creek
    7.2 km
  • The Dubai Mall
    12.3 km
  • Dubai Aquarium & Underwater Zoo
    12.5 km
  • Burj Khalifa
    12.8 km
  • The Dubai Fountain
    12.8 km
  • Wild Wadi Waterpark
    23.5 km
  • Burj Al Arab
    23.6 km
  • Ski Dubai
    24.5 km
  • Dubai Miracle Garden
    26.9 km
  • Atlantis Aquaventure Waterpark
    29.5 km
Nearby landmarks
  • Al Nahda Metro Station
    160 m
  • Stadium Metro Station
    710 m
  • Dubai Airport Free Zone Metro Station
    890 m
  • Rashed Stadium
    910 m
  • Lulu Village
    1.0 km
  • Al Ahli Sporting Club
    1.1 km
  • Al Qiyadah Metro Station
    1.6 km
  • Emirates Driving Institute
    1.6 km
  • Abu Hail Metro Station
    2.2 km
  • Al Qusais 1 Metro Station
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150 AED
  • Distance from city center10 km
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)72 AED
The property
  • Number of restaurants5
  • Number of rooms 640
  • Room voltage220
  • Year property opened1996
  • Most recent renovation2014

Reviews of Al Bustan Centre & Residence from real guests

Provided by verified guests of Agoda
7.8
Cleanliness7.8
Facilities7.7
Location8.1
Room comfort and quality7.1
Service8.1
Value for money7.5
High score for Dubai
Rating
9+ Exceptional (45)
8-9 Excellent (24)
7-8 Very Good (34)
6-7 Good (12)
<6 Below Expectation (39)
Time of the year
Mar - May (26)
Jun - Aug (25)
Sep - Nov (45)
Dec - Feb (58)

Show reviews that mention 

Showing 154 verified guest comments
12345
10.0
Exceptional
Kate from United Arab Emirates
Group
Two-Bedroom Apartment
Stayed 1 night in March 2022

Group Travellers”

Room we stayed is spacious, staff especially receptionist Fadi was very helpful. Breakfast was great. Met our expectaions. We'll definitely go back and refer this to our friends!

Reviewed March 07, 2022

See room deals

Dear Kate, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded March 07, 2022
Al Bustan Centre & Residence
10.0
Exceptional
Binu from United Arab Emirates
Couple
Stayed 1 night in May 2022

Worth for money ”

Worth for money and good offer availed

Reviewed May 06, 2022

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded May 13, 2022
Al Bustan Centre & Residence
10.0
Exceptional
Sofiane from Algeria
Family with young children
Standard Studio
Stayed 1 night in October 2021

Excellent”

Excellent experience, would definitely recommend and return.

Reviewed October 23, 2021

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded October 31, 2021
Al Bustan Centre & Residence
9.6
Exceptional
Peter from United Kingdom
Solo traveler
Standard Studio
Stayed 10 nights in December 2020

A good base”

Good position next to metro. Good breakfast and staff. Room was an apartment but was quite basic kitchen and not large but was good value for the price. Would certainly recommend.

Reviewed January 05, 2021

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Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded January 24, 2021
Al Bustan Centre & Residence
9.6
Exceptional
Brian from Ireland
Couple
Standard Studio
Stayed 6 nights in March 2020

Exceptional”

Staff were very friendly and were always willing to help you in anyway.

Reviewed March 13, 2020

See room deals

Dear Mr. Brian, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded March 14, 2020
Al Bustan Centre & Residence
8.8
Excellent
David from United Arab Emirates
Family with young children
Apartment Standard
Stayed 3 nights in December 2022

Al Bustan”

It would have been 5* if the water for bathing was always hot.

Reviewed January 07, 2023

See room deals

Dear David, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded February 05, 2023
Al Bustan Centre & Residence
8.8
Excellent
Sajjad from Kenya
Family with young children
Stayed 2 nights in December 2019

GOOD RESIDENCE”

The hotel was in a very good location and the suite was very nice and spacious with a sitting as well as dining room. Kitchen was equipped too. Parking was also provided.

Reviewed January 07, 2020

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded February 02, 2020
Al Bustan Centre & Residence
8.0
Excellent
Firoj from Kuwait
Business traveler
Standard Studio
Stayed 2 nights in November 2022

Its good .. vaule of money”

Good location and connectivity to all city location.

Reviewed November 05, 2022

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded December 09, 2022
Al Bustan Centre & Residence
8.0
Excellent
Elias from United Arab Emirates
Couple
Deluxe Room
Stayed 2 nights in October 2021

Very good”

Great place to stay, cleanliness, appliances availability, comfort, location, friendly staff.

Reviewed October 30, 2021

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded October 31, 2021
Al Bustan Centre & Residence
8.0
Excellent
Elias from United Arab Emirates
Couple
Standard
Stayed 3 nights in February 2022

Very good”

Very good facility, location, service and friendly staff.

Reviewed February 11, 2022

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded February 18, 2022
Al Bustan Centre & Residence
7.2
Very good
Helen from United Arab Emirates
Solo traveler
Studio Suite
Stayed 1 night in July 2021

Very good”

I had submitted a review prior to this and had complained re the from desk staff who sounded rude on our telecon; the FD Manager , PAUL was very fast in addressing this issue and called me to apologize. He even send us fruits , cakes and cookies as a good gesture; More that what he send, I appreciate how he would want this issue to be addressed and talk very professional in dealing with the complain. Kudos to you Mr. Paul . Appreciate how you treat every guest in Al Bustan ;)

Reviewed August 05, 2021

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Dear Helen, thank you very much for reviewing your old comment. once again, we regret for the inconvenience caused and be very glad to see you again at Al Bustan Residence. kind regards, The Management

Responded August 09, 2021
Al Bustan Centre & Residence
7.6
Very good
Cecille from Philippines
Solo traveler
Stayed 1 night in July 2020

Very good”

I was told by the hotel staff that breakfast will be served in the room. I was waiting that morning but nobody came to do. I was so sleepy and never bothered to call the reception anyway.

Reviewed July 20, 2020

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Dear Ms. Cecille, Thank you for staying at Al Bustan Residence. we really value your comments in order to enhance our services and meets guest satisfaction. regarding the breakfast issue, we do serve the breakfast in the room, however you have to call room service in order to deliver for the breakfast. we regret for the inconvenience caused. Looking forward to welcome you again in the near future. kind Regards, The Management

Responded July 20, 2020
Al Bustan Centre & Residence
5.2
Helen from United Arab Emirates
Solo traveler
Studio Suite
Stayed 4 nights in July 2021

RUN DOWN HOTEL APARTMENT”

very good location but a run down hotel apartment and expensive rate. yes it is close to metro but the linens are old, the pillow cases are old too, rooms are old. need repainting. the reservations/ reception guy Mohammad is very rude in talking with people. MOHAMMAD, YOU DONT DESERVE TO BE IN THE FRONT DESK! ..

Reviewed July 31, 2021

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Dear Ms. Helen, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience. We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded July 31, 2021
Al Bustan Centre & Residence
3.6
Roshni from India
Couple
Studio Suite (2 Twin Beds/1 King Bed)
Stayed 1 night in September 2021

Ok for short stay”

The property is old and needs better ventilation.

Reviewed September 29, 2021

See room deals

Dear Guest, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience. We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai. Warmest regards,

Responded September 30, 2021
Al Bustan Centre & Residence
2.0
Mannan from United Arab Emirates
Couple
Club Room
Stayed 1 night in November 2021

Worst App Agoda ”

I was not allowed to stay due to coordination problem between Agoda and Hotel management, even i have the confirmation from both sides. Agoda worst app no way to contact, no support, no service. There is no option to file a complaint to the hotel even if you have the confirmation from both the sides.

Reviewed November 23, 2021

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Dear Sir, it seems you had an issue with the site the you book through. looking forward to welcome you in the future and be assured that we will meet your expectation. kind regards, The Management

Responded December 11, 2021
Al Bustan Centre & Residence
2.0
Suleiman from Oman
Solo traveler
Standard Studio
Stayed 2 nights in March 2022

the hotel is not good”

the hotel is really bad and very old with bad smell. i don't recommend anyone to stay in that hotel

Reviewed March 22, 2022

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Dear Guest, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience. We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded March 30, 2022
Al Bustan Centre & Residence
8.0
Excellent
Verlaine from Philippines
Solo traveler
Stayed 2 nights in May 2016

(Almost) Feeling at Home”

This is the first time I stayed here and I can say that it is the first of the many more stays. The staff was welcoming, considerate and solution-driven. The property is close to the airport (about AED25 by taxi, just add AED20 over the usual flag down rate if coming from the airport). This location makes it ideal for those on a layover or looking to see the souks and Old Dubai. The property is wide so prepare to walk a few minutes to reach your rooms but it comes with multiple gates for each block. I was under Block 4 with gates close to the train station. I didn't have the opportunity to try their breakfast but the room service has your usual choices and service was prompt. I also didn't try the other amenities. The 1-br apartment's size is decent but the bathtub was a bit of a letdown. The room I had was neat and has basic appliances. Even if you feel like making karak on a whim, you can buy the stuff you need from the supermarket downstairs. Best part? You can have it delivered right to your doorstep. I haven't done it but I saw a guy carrying a shopping cart filled with groceries! How amazing is that? Only in Dubai. Only in Al Bustan!

Reviewed May 30, 2016

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Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded September 23, 2017
Al Bustan Centre & Residence
10.0
Exceptional
Nathaniel from Philippines
Solo traveler
Stayed 1 night in April 2017

Good place to stay”

I was transiting to Dubai and I decided to book this hotel to stay for one night. The hotel is very close to the airport. Around 5- 10 mins away from T3. I arrived early in the morning and the receptionist allowed me to check in early. Since I'm departing very early in the morning, they allowed me to use my breakfast voucher the same day I checked in. The hotel room is big and quiet. There is a supermarket at the back of the hotel. It is very close to the train station, 2-3 mins walk from the hotel. Overall, I had a great time staying in this hotel. I will definitely come back again. :)

Reviewed April 08, 2017

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Dear Nathaniel, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded May 13, 2017
Al Bustan Centre & Residence
8.0
Excellent
Verlaine from Philippines
Solo traveler
Stayed 4 nights in March 2017

Let Me Tell You About The Al Bustan Staff”

For those in the corporate world, you probably hear it lot that the people is it's best asset. After staying here a few times, you can say that the staff at Al Bustan is its best asset. On this stay, I checked-in and -out in a breeze. Housekeeping delivered everything I asked for writhing reasonable wait time. Everyone is just courteous and you can sense the sincerity in their service. And no matter how late it is when you check-in, that moment when you are welcomed back, something just tells you that you will be in good hands in the coming days. That's how it was for me.

Reviewed April 08, 2017

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Dear Verlaine, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded May 13, 2017
Al Bustan Centre & Residence
8.8
Excellent
Verlaine from Philippines
Couple
Executive Suite
Stayed 3 nights in June 2017

Another Nice Stay in Al Bustan”

There is nothing remarkable during this stay. Al Bustan continues to deliver the kind of service that makes one feel at home when away from home.

Reviewed July 24, 2017

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Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded September 23, 2017
Al Bustan Centre & Residence
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