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Al Bustan Centre & Residence
Al Bustan Centre & Residence
Al Bustan Centre & Residence
Al Bustan Centre & Residence
Al Bustan Centre & Residence
Al Bustan Centre & Residence
Al Bustan Centre & Residence

Removed from saved list

8

Excellent

1,970 reviews

1,970 reviews

Breakfast5
Housekeeping5
Swimming Pool1
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Dubai Creek 7.2 km
The Dubai Mall 12.3 km
Dubai Aquarium & Underwater Zoo 12.5 km
Burj Khalifa 12.8 km
The Dubai Fountain 12.8 km
Wild Wadi Waterpark 23.5 km
Burj Al Arab 23.6 km
Ski Dubai 24.5 km
Dubai Miracle Garden 26.9 km
Atlantis Aquaventure Waterpark 29.5 km
Nearby landmarks
Al Nahda Metro Station 160 m
Stadium Metro Station 710 m
Dubai Airport Free Zone Metro Station 890 m
Lulu Village 1.0 km
Al Ahli Sporting Club 1.1 km
Al Qiyadah Metro Station 1.6 km
Emirates Driving Institute 1.6 km
Abu Hail Metro Station 2.2 km
Al Qusais 1 Metro Station 2.2 km
Al Qusais 2.3 km

Al Bustan Centre & Residence

Al Qusais - Al Nahda Street, Dubai International Airport, Dubai, United Arab Emirates - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dubai International Airport part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

160 meters to public transportation

Front desk [24-hour]

Airport transfer

Currency exchange

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money7.6
Distance to city center10 km
Location rating8.2
Nearest airportDubai International Airport (DXB)
Distance to airport2.4 km

Rooms available at Al Bustan Centre & Residence

Club Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard Studio
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Club One Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 sofa bed & 1 double bed
Enter dates to see prices
Two-Bedroom Apartment
...
  • Room size: 90 m²/969 ft²
  • Shower and bathtub
  • 2 single beds & 1 sofa bed ...
Enter dates to see prices
Ambassador Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Standard One-Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Deluxe One-Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 sofa bed & 1 double bed
Enter dates to see prices
Club Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed & 1 sofa bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Al Bustan Centre & Residence?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Al Bustan Centre & Residence?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Al Bustan Centre & Residence?

Al Bustan Centre & Residence is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 AED. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Al Bustan Centre & Residence also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Al Bustan Centre & Residence has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Dubai with private transportation, the serviced apartment can arrange car rental for you.

Is breakfast offered at Al Bustan Centre & Residence?

Start your mornings right, with the continental and buffet breakfast options offered at Al Bustan Centre & Residence. Adults can enjoy breakfast offered with an additional charge of 72 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Al Bustan Centre & Residence?

Al Bustan Centre & Residence features 5 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Al Bustan Centre & Residence?

Al Bustan Centre & Residence does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Al Bustan Centre & Residence?

Travel by air is easy with Dubai International Airport only 2.3 km away from Al Bustan Centre & Residence.

What is the closest train, metro, or bus station to Al Bustan Centre & Residence?

The closest train, metro, or bus station to Al Bustan Centre & Residence is Al Nahda Metro Station, 150 m away.

What restaurants are nearby Al Bustan Centre & Residence?

Restaurants including Kfc, Fountain and La Forneria Cafe are popular in Al Bustan Centre & Residence’s neighborhood which is known as Dubai International Airport.

What popular shopping places are close to Al Bustan Centre & Residence?

Shopping options in Al Bustan Centre & Residence’s Dubai International Airport neighborhood include Lulu Village, Dubaitatili.com and Madina Mall.

What are popular attractions near Al Bustan Centre & Residence?

Guests at Al Bustan Centre & Residence can easily visit Thrifty and Ibrahim Al Khalil Mosque located in the Dubai International Airport area.

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See map

Explore the neighborhood

What people love about Al Bustan Centre & Residence

  • 10

    Exceptional

    "Worth for money and good offer availed"

    Binu

    |

    May 5, 2022

  • 10

    Exceptional
    Spaciousness

    "Room we stayed is spacious, staff especially receptionist Fadi was very helpful."

    Kate

    |

    March 7, 2022

  • 8

    Very good
    Location

    "Very good facility, location, service and friendly staff."

    Elias

    |

    February 10, 2022

Property ranking|Compared to 3,406 Dubai properties
See all rankings
Service score
8.1/10
Room comfort score
7.2/10
Location score
8.2/10
Cleanliness score
7.8/10
Better than
96
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
95
%
of Dubai properties
Better than
95
%
of Dubai properties
Overall rating:

8

Excellent
1,970 reviews
Cleanliness
7.8
Facilities
7.8
Location
8.2
Read all reviews >
More about Al Bustan Centre & Residence

More about Al Bustan Centre & Residence

Al Bustan Centre & Residence

When you are looking for comfortable and convenient accommodations in Dubai, make Al Bustan Centre & Residence your home away from home. A stay at Al Bustan Centre & Residence ensures an easy access to the lively city and all of its wonders. Variety is the spice of life. Al Bustan Centre & Residence offers an abundance of choices in activities, with its location just 12.7 km from the Burj Khalifa.
The superior services and facilities offered at Al Bustan Centre & Residence will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Dubai can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The serviced apartment's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Al Bustan Centre & Residence.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The serviced apartment is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Al Bustan Centre & Residence. To enhance your stay, some rooms at the serviced apartment come with air conditioning. The serviced apartment's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker and bottled water are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Al Bustan Centre & Residence, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the serviced apartment with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the serviced apartment. Regardless of any dietary restrictions you may have, you'll eat well at Al Bustan Centre & Residence which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Never let a day go wasted when you're at Al Bustan Centre & Residence with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The serviced apartment's on-site pool invites you every day for a cooling dip or a few refreshing laps.
With the serviced apartment's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the serviced apartment's tennis court. No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Al Bustan Centre & Residence and explore Dubai during your stay. You're sure to want to visit The Dubai Fountain located 12.8 km away, among the most sought-after photographs for anyone visiting Dubai. Your journey through Dubai can be completed with a short shopping stop at The Dubai Mall located 12.2 km away.


Reasons to stay here

Spend less here on rooms than you would at 95% of other accommodations in the city.
This serviced apartment's facilities score higher than 96% of accommodations in the city.
Verified reviews for this serviced apartment's food and dining options score it better than 97% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Housekeeping

7 mentions

Breakfast

5 mentions

Internet

5 mentions

Swimming Pool

3 mentions

Languages spoken

  • English
  • Arabic
  • Filipino
  • Hindi

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: International
  • Menu: A-la-carte
Location
Al Qusais - Al Nahda Street, Dubai International Airport, Dubai, United Arab Emirates
Excellent
Location

8.2

Airports

  • Dubai International Airport (DXB)
    2.4 km 27 min drive
  • Sharjah International Airport (SHJ)
    16.2 km 30 min drive

Public transportation

  • Al Nahda Metro Station
    160 m 3 min walk
  • Stadium Metro Station
    710 m 9 min walk

Shopping

  • Dubai Spice Souk
    7.2 km

Convenience store

  • Zoom
    20 m 1 min drive

Cash withdrawal

  • ATM
    160 m 3 min walk
What's nearby

Popular landmarks

  • Dubai Creek
    7.2 km
  • The Dubai Mall
    12.3 km
  • Dubai Aquarium & Underwater Zoo
    12.5 km
  • Burj Khalifa
    12.8 km
  • The Dubai Fountain
    12.8 km
  • Wild Wadi Waterpark
    23.5 km
  • Burj Al Arab
    23.6 km
  • Ski Dubai
    24.5 km
  • Dubai Miracle Garden
    26.9 km
  • Atlantis Aquaventure Waterpark
    29.5 km

Nearby landmarks

  • Al Nahda Metro Station
    160 m
  • Stadium Metro Station
    710 m
  • Dubai Airport Free Zone Metro Station
    890 m
  • Lulu Village
    1.0 km
  • Al Ahli Sporting Club
    1.1 km
  • Al Qiyadah Metro Station
    1.6 km
  • Emirates Driving Institute
    1.6 km
  • Abu Hail Metro Station
    2.2 km
  • Al Qusais 1 Metro Station
    2.2 km
  • Al Qusais
    2.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee150 AED
  • Distance from city center10 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)72 AED

The property

  • Number of restaurants5
  • Number of rooms 640
  • Room voltage220
  • Year property opened1996
  • Most recent renovation2014

Reviews of Al Bustan Centre & Residence from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.8
Facilities7.8
Location8.2
Room comfort and quality7.1
Service8.1
Value for money7.6
High score for Dubai
Rating
9+ Exceptional (41)
8-9 Excellent (23)
7-8 Very Good (31)
6-7 Good (11)
<6 Below Expectation (37)
Time of the year
Mar - May (24)
Jun - Aug (23)
Sep - Nov (42)
Dec - Feb (54)
All guests (290)
All room types
All languages

Show reviews that mention 

Showing 143 verified guest comments
12345
10.0
Exceptional
Kate from United Arab Emirates
Group
Two-Bedroom Apartment
Stayed 1 night in March 2022

Group Travellers”

Room we stayed is spacious, staff especially receptionist Fadi was very helpful. Breakfast was great. Met our expectaions. We'll definitely go back and refer this to our friends!

Reviewed March 07, 2022

See room deals

Dear Kate, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded March 07, 2022
Al Bustan Centre & Residence
9.6
Exceptional
Peter from United Kingdom
Solo traveler
Standard Studio
Stayed 10 nights in December 2020

A good base”

Good position next to metro. Good breakfast and staff. Room was an apartment but was quite basic kitchen and not large but was good value for the price. Would certainly recommend.

Reviewed January 05, 2021

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded January 24, 2021
Al Bustan Centre & Residence
10.0
Exceptional
Binu from United Arab Emirates
Couple
Stayed 1 night in May 2022

Worth for money ”

Worth for money and good offer availed

Reviewed May 06, 2022

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded May 13, 2022
Al Bustan Centre & Residence
10.0
Exceptional
Sofiane from Algeria
Family with young children
Standard Studio
Stayed 1 night in October 2021

Excellent”

Excellent experience, would definitely recommend and return.

Reviewed October 23, 2021

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded October 31, 2021
Al Bustan Centre & Residence
9.6
Exceptional
Brian from Ireland
Couple
Standard Studio
Stayed 6 nights in March 2020

Exceptional”

Staff were very friendly and were always willing to help you in anyway.

Reviewed March 13, 2020

See room deals

Dear Mr. Brian, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded March 14, 2020
Al Bustan Centre & Residence
8.8
Excellent
Sajjad from Kenya
Family with young children
Stayed 2 nights in December 2019

GOOD RESIDENCE”

The hotel was in a very good location and the suite was very nice and spacious with a sitting as well as dining room. Kitchen was equipped too. Parking was also provided.

Reviewed January 07, 2020

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded February 02, 2020
Al Bustan Centre & Residence
7.6
Very good
youkyung from South Korea
Solo traveler
Stayed 1 night in January 2019

i'm satisfied but...”

i booked this hotel without expecting. because i stay one nignt. hotel located in downtown are and it was easy to use surrounding restaurant. room was clean and bed was also fluffy and warm. breakfast was nice. but it seemed to smell in the toliet. the most unpleasant thing was to pay taxes. when i booked on this site, i paid a price included tax and service. but receptionist asked to pay extra cash. it was small money but my mood was very unpleasnt. If i have to pay separately in cash, i don't know why i paid online. If someone make a reservation after looking at the review, please check it out.

Reviewed February 02, 2019

See room deals

Dear Mr. Lim, Thank you for staying at Al Bustan Residence!. we really appreciate your feedback and it is our priority to mane sure that our guests are happy and satisfied. the extra cash that you have paid i the tourism Dirham fees AED. 10/- per room per night that should be paid upon check in and which is not included in the price when you book online Looking forward to welcome you again Al Bustan Residence. Kind Regards, The management

Responded February 02, 2019
Al Bustan Centre & Residence
8.0
Excellent
Elias from United Arab Emirates
Couple
Deluxe Room
Stayed 2 nights in October 2021

Very good”

Great place to stay, cleanliness, appliances availability, comfort, location, friendly staff.

Reviewed October 30, 2021

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded October 31, 2021
Al Bustan Centre & Residence
8.0
Excellent
Onielyn
Solo traveler
Standard Studio
Stayed 2 nights in March 2019

Very good”

Location is great. Great place to relax.

Reviewed August 04, 2019

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded August 05, 2019
Al Bustan Centre & Residence
7.6
Very good
Cecille from Philippines
Solo traveler
Stayed 1 night in July 2020

Very good”

I was told by the hotel staff that breakfast will be served in the room. I was waiting that morning but nobody came to do. I was so sleepy and never bothered to call the reception anyway.

Reviewed July 20, 2020

See room deals

Dear Ms. Cecille, Thank you for staying at Al Bustan Residence. we really value your comments in order to enhance our services and meets guest satisfaction. regarding the breakfast issue, we do serve the breakfast in the room, however you have to call room service in order to deliver for the breakfast. we regret for the inconvenience caused. Looking forward to welcome you again in the near future. kind Regards, The Management

Responded July 20, 2020
Al Bustan Centre & Residence
8.0
Excellent
Elias from United Arab Emirates
Couple
Stayed 3 nights in February 2022

Very good”

Very good facility, location, service and friendly staff.

Reviewed February 11, 2022

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded February 18, 2022
Al Bustan Centre & Residence
7.2
Very good
Helen from United Arab Emirates
Solo traveler
Studio Suite
Stayed 1 night in July 2021

Very good”

I had submitted a review prior to this and had complained re the from desk staff who sounded rude on our telecon; the FD Manager , PAUL was very fast in addressing this issue and called me to apologize. He even send us fruits , cakes and cookies as a good gesture; More that what he send, I appreciate how he would want this issue to be addressed and talk very professional in dealing with the complain. Kudos to you Mr. Paul . Appreciate how you treat every guest in Al Bustan ;)

Reviewed August 05, 2021

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Dear Helen, thank you very much for reviewing your old comment. once again, we regret for the inconvenience caused and be very glad to see you again at Al Bustan Residence. kind regards, The Management

Responded August 09, 2021
Al Bustan Centre & Residence
6.8
Good
Ahmed from United Arab Emirates
Solo traveler
Stayed 7 nights in February 2019

Nice hotel in a small shopping mall”

Many services need to be upgraded

Reviewed July 20, 2019

See room deals

Dear Guest, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience. However, please specify what services needs to be upgraded and we will be more than happy to consider it. We sincerely hope to be able to welcome you again here at Al Bustan Centre & Residence Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded July 21, 2019
Al Bustan Centre & Residence
6.0
mohammed from United Arab Emirates
Business traveler
Standard Studio
Stayed 1 night in September 2019

Very good price and location ”

Nice location Nice price Will go there again

Reviewed September 28, 2019

See room deals

Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. with regards to the smoking policy, it is clearly mentioned that the rooms are non smoking and it has been advised you upon check in We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded September 30, 2019
Al Bustan Centre & Residence
5.2
Helen from United Arab Emirates
Solo traveler
Studio Suite
Stayed 4 nights in July 2021

RUN DOWN HOTEL APARTMENT”

very good location but a run down hotel apartment and expensive rate. yes it is close to metro but the linens are old, the pillow cases are old too, rooms are old. need repainting. the reservations/ reception guy Mohammad is very rude in talking with people. MOHAMMAD, YOU DONT DESERVE TO BE IN THE FRONT DESK! ..

Reviewed July 31, 2021

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Dear Ms. Helen, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience. We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded July 31, 2021
Al Bustan Centre & Residence
4.4
Zakariyya from United Arab Emirates
Couple
Deluxe Room
Stayed 1 night in February 2019

Small old rooms and deserves less than the amount I paid. ”

Old small bed and even the place is old. Their policy of no smoking rooms should be Displayed in the website clearly that this hotel is not smoking hotel

Reviewed February 16, 2019

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Dear Mr. Zakariyya, Thank you for staying at Al Bustan Residence. Our guest comments are our priority as it help us in enhancing our services in order to meet guest expectation. however, we would like to clarify the policy of no smoking as follows: 1-the policy is clearly mentioned on the website and in each room type description 2-upon check in the front office staff has clearly mentioned that the rooms are non smoking 3- the policy is clearly mentioned inside the room that smoking is not allowed otherwise 3-nights penalty will be levied. You were not satisfied and gave a low rating as you were charged a penalty because you smoke inside the room. This is totally unfair kind regards, The Management

Responded February 20, 2019
Al Bustan Centre & Residence
3.6
Roshni from India
Couple
Studio Suite (1 King Bed or 2 Twin Beds)
Stayed 1 night in September 2021

Ok for short stay”

The property is old and needs better ventilation.

Reviewed September 29, 2021

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Dear Guest, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience. We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai. Warmest regards,

Responded September 30, 2021
Al Bustan Centre & Residence
2.0
Mannan from United Arab Emirates
Couple
Club Room
Stayed 1 night in November 2021

Worst App Agoda ”

I was not allowed to stay due to coordination problem between Agoda and Hotel management, even i have the confirmation from both sides. Agoda worst app no way to contact, no support, no service. There is no option to file a complaint to the hotel even if you have the confirmation from both the sides.

Reviewed November 23, 2021

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Dear Sir, it seems you had an issue with the site the you book through. looking forward to welcome you in the future and be assured that we will meet your expectation. kind regards, The Management

Responded December 11, 2021
Al Bustan Centre & Residence
2.0
Suleiman from Oman
Solo traveler
Standard Studio
Stayed 2 nights in March 2022

the hotel is not good”

the hotel is really bad and very old with bad smell. i don't recommend anyone to stay in that hotel

Reviewed March 22, 2022

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Dear Guest, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience. We sincerely hope to be able to welcome you again here at Al bustan Centre & Residence Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded March 30, 2022
Al Bustan Centre & Residence
8.0
Excellent
Verlaine from Philippines
Solo traveler
Standard Studio
Stayed 2 nights in May 2016

(Almost) Feeling at Home”

This is the first time I stayed here and I can say that it is the first of the many more stays. The staff was welcoming, considerate and solution-driven. The property is close to the airport (about AED25 by taxi, just add AED20 over the usual flag down rate if coming from the airport). This location makes it ideal for those on a layover or looking to see the souks and Old Dubai. The property is wide so prepare to walk a few minutes to reach your rooms but it comes with multiple gates for each block. I was under Block 4 with gates close to the train station. I didn't have the opportunity to try their breakfast but the room service has your usual choices and service was prompt. I also didn't try the other amenities. The 1-br apartment's size is decent but the bathtub was a bit of a letdown. The room I had was neat and has basic appliances. Even if you feel like making karak on a whim, you can buy the stuff you need from the supermarket downstairs. Best part? You can have it delivered right to your doorstep. I haven't done it but I saw a guy carrying a shopping cart filled with groceries! How amazing is that? Only in Dubai. Only in Al Bustan!

Reviewed May 30, 2016

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Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

Responded September 23, 2017
Al Bustan Centre & Residence
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