Al Bustan Centre & Residence

Al Qusais - Al Nahda Street, Dubai International Airport, Dubai, United Arab Emirates
Al Bustan Centre & Residence
Club Room Al Bustan Centre & Residence
Lobby Al Bustan Centre & Residence
Lobby Al Bustan Centre & Residence
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7.8
Very good
/10
(1083 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location
Parking
FREE
  • The Dubai Mall12.4 km
  • Burj Khalifa12.8 km
  • Dubai Fountains12.85 km
  • Wild Wadi Waterpark23.46 km
  • Mall of the Emirates24.24 km
  • Dolphin Bay29.12 km
  • Aquaventure Water Park29.68 km
  • Dubai Marina Walk30.68 km
  • IBN Battuta Mall35.73 km
  • Gurunanak Darbar Sikh Temple37.62 km
  • Highlights and ratings

    4-star Serviced apartment
    Free Wi-Fi
    "It is a great pleasure to stay here - close to the airport, close from Metro, grocery store in mall, good privacy as the hotel is huge, free laundry"
    Farhan - May 7, 2017
    Exceptional reputation
    Recommended by 89% of guests
    Excellent service
    8.0 rating for service
    Very good cleanliness
    7.7 rating for cleanliness
    Very good facilities on premise
    7.7 facilities on premise
    • 150 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Cheaper than 98% of all properties in Dubai in the last 24 hoursCompared to 7,787 Dubai properties at Agoda for various dates
    Property ranking|Compared to 7,787 Dubai properties
    See all rankings
    Cheapest price score
    Location score
    8.1/10
    Service score
    8.0/10
    Value for money score
    7.4/10
    Better than
    98
    %
    of Dubai properties
    Better than
    97
    %
    of Dubai properties
    Better than
    97
    %
    of Dubai properties
    Better than
    96
    %
    of Dubai properties
    Value for money7.4
    Distance to city center10 km
    Location rating8.1
    Nearest airportDubai International Airport (DXB)
    Distance to airport1.4 km

    Rooms available at Al Bustan Centre & Residence

    Club Room
    Club Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 double b...
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    Double Studio Suite
    Double Studio Suite
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Club Suite
    Club Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 double bed & 1 sofa bed
    Enter dates to see prices
    Ambassador Suite
    Ambassador Suite
    ...
    • Room size: 90 m²/969 ft²
    • City view
    • 1 double bed & 2 single bed...
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    Standard Studio
    Standard Studio
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 double bed & 1 sofa bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed or 2 single be...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 double bed & 1 sofa bed
    Enter dates to see prices
    STUDIO Deluxe Studio
    STUDIO Deluxe Studio
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    STUDIO Club Studio
    STUDIO Club Studio
    ...
    • Room size: 60 m²/646 ft²
    Enter dates to see prices

    What people love about Al Bustan Centre & Residence

    • 10.0
      Exceptional
      Staff 

      "I enjoyed the quietness, the cleanliness and the lovely staff."

      Gordon

      |

      April 16, 2018

    • 9.2
      Exceptional
      Staff 

      "Friendly staff, clean, professional and comfortable hotel."

      Salim

      |

      August 6, 2016

    • 10.0
      Exceptional

      "Am staying here long time.very gud hotel and ambience"

      hafis

      |

      November 22, 2018

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    More about Al Bustan Centre & Residence

    More about Al Bustan Centre & Residence

    10.0
    Exceptional

    "Upon arrival we were warmly welcomed by the friendly recepti..."

    Gordon

    |

    April 16, 2018

    Description

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    Most talked about facilities

    Housekeeping
    7 mentions
    Breakfast
    5 mentions
    Internet
    5 mentions
    Swimming Pool
    3 mentions

    What they offer

    10.0
    Exceptional
    Breakfast

    "I was quite impressed by the large selection of food for bre..."

    Gordon

    |

    April 16, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental
    Halal

    Restaurants on site

    Restaurant
    Cuisine:International
    Menu:A-la-carte

    Nearby restaurants

    Arabic cuisine
    Arabic cuisine
    Vista Bar and Terrace
    6.0 km Arabic, Bar, Contemporary
    The Market Place
    8.8 km Arabic, Asian, Halal
    American cuisine
    American cuisine
    Giraffe
    3.5 km American, International, Mexican
    Champions Sports Bar
    3.9 km American, Bar, Pub
    Fuddruckers
    4.0 km American, Halal
    Mediterranean cuisine
    Mediterranean cuisine
    Tajin & Tanjiah
    1.9 km Mediterranean, Moroccan
    Samad Al Iraqi Restaurant
    4.8 km Mediterranean, Seafood
    Baku Caspian restaurant and cafe
    9.6 km Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Al Bustan Centre & Residence from real guests

    Overall rating
    7.8
    Very good
    From 1083 reviews
    Provided by verified guests of
    Agoda Reviews (201)Booking.com Reviews (882)
    Rating via Agoda7.7
    /
    10
    Cleanliness7.7
    Facilities7.7
    Location8.1
    Room comfort and quality7.1
    Service8.0
    Value for money7.4
    High score for Dubai
    Rating
    9+ Exceptional (27)
    8-9 Excellent (23)
    7-8 Very Good (27)
    6-7 Good (11)
    <6 Below Expectation (32)
    Time of the year
    Mar - May (20)
    Jun - Aug (16)
    Sep - Nov (33)
    Dec - Feb (51)
    All guests (201)
    All room types
    All languages

    Show reviews that mention 

    Showing 120 verified guest comments
    12345
    6.8
    Good
    Ahmed from United Arab Emirates
    Solo traveler
    Stayed 7 nights in February 2019

    Nice hotel in a small shopping mall”

    Many services need to be upgraded

    Reviewed July 20, 2019

    Dear Guest, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at the same time, will make us aware on the actual guests experience. However, please specify what services needs to be upgraded and we will be more than happy to consider it. We sincerely hope to be able to welcome you again here at Al Bustan Centre & Residence Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded July 21, 2019
    Al Bustan Centre & Residence
    8.8
    Excellent
    aryeal from Philippines
    Couple
    Standard Studio
    Stayed 1 night in February 2018

    hassle free ”

    staff at the reception were very professional and cordial an absolute plus point for a hotel . we had a very relaxing stay . will definitely put this hotel as our first choice for our monthly getaway ...

    Reviewed February 07, 2018

    Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded February 27, 2018
    Al Bustan Centre & Residence
    10.0
    Exceptional
    Nathaniel from Philippines
    Solo traveler
    Standard Studio
    Stayed 1 night in April 2017

    Good place to stay”

    I was transiting to Dubai and I decided to book this hotel to stay for one night. The hotel is very close to the airport. Around 5- 10 mins away from T3. I arrived early in the morning and the receptionist allowed me to check in early. Since I'm departing very early in the morning, they allowed me to use my breakfast voucher the same day I checked in. The hotel room is big and quiet. There is a supermarket at the back of the hotel. It is very close to the train station, 2-3 mins walk from the hotel. Overall, I had a great time staying in this hotel. I will definitely come back again. :)

    Reviewed April 08, 2017

    Dear Nathaniel, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded May 13, 2017
    Al Bustan Centre & Residence
    8.0
    Excellent
    Verlaine from Philippines
    Solo traveler
    Executive Suite
    Stayed 4 nights in March 2017

    Let Me Tell You About The Al Bustan Staff”

    For those in the corporate world, you probably hear it lot that the people is it's best asset. After staying here a few times, you can say that the staff at Al Bustan is its best asset. On this stay, I checked-in and -out in a breeze. Housekeeping delivered everything I asked for writhing reasonable wait time. Everyone is just courteous and you can sense the sincerity in their service. And no matter how late it is when you check-in, that moment when you are welcomed back, something just tells you that you will be in good hands in the coming days. That's how it was for me.

    Reviewed April 08, 2017

    Dear Verlaine, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded May 13, 2017
    Al Bustan Centre & Residence
    8.0
    Excellent
    Verlaine from Philippines
    Solo traveler
    Standard Studio
    Stayed 2 nights in May 2016

    (Almost) Feeling at Home”

    This is the first time I stayed here and I can say that it is the first of the many more stays. The staff was welcoming, considerate and solution-driven. The property is close to the airport (about AED25 by taxi, just add AED20 over the usual flag down rate if coming from the airport). This location makes it ideal for those on a layover or looking to see the souks and Old Dubai. The property is wide so prepare to walk a few minutes to reach your rooms but it comes with multiple gates for each block. I was under Block 4 with gates close to the train station. I didn't have the opportunity to try their breakfast but the room service has your usual choices and service was prompt. I also didn't try the other amenities. The 1-br apartment's size is decent but the bathtub was a bit of a letdown. The room I had was neat and has basic appliances. Even if you feel like making karak on a whim, you can buy the stuff you need from the supermarket downstairs. Best part? You can have it delivered right to your doorstep. I haven't done it but I saw a guy carrying a shopping cart filled with groceries! How amazing is that? Only in Dubai. Only in Al Bustan!

    Reviewed May 30, 2016

    Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded September 23, 2017
    Al Bustan Centre & Residence
    9.6
    Exceptional
    hamed from Oman
    Couple
    Standard Studio
    Stayed 1 night in November 2018

    Good ”

    All ok

    Reviewed November 26, 2018

    Dear Mr. Hamed, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded November 27, 2018
    Al Bustan Centre & Residence
    10.0
    Exceptional
    hafis from India
    Business traveler
    Standard Studio
    Stayed 3 nights in November 2018

    Very gud services and quality”

    Am staying here long time.very gud hotel and ambience

    Reviewed November 22, 2018

    Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded November 25, 2018
    Al Bustan Centre & Residence
    10.0
    Exceptional
    Gordon from Oman
    Solo traveler
    Standard Studio
    Stayed 3 nights in April 2018

    A Beautiful Sample of Excellent Hospitality..!!”

    Excellent hotel with excellent location near the Metro station, extremely clean & comfortable . Upon arrival we were warmly welcomed by the friendly reception staff Terance. I enjoyed the quietness, the cleanliness and the lovely staff. I was quite impressed by the large selection of food for breakfast. It was Awesome..!! I would be more than happy to stay here again and would definitely recommend this hotel to everybody..!!

    Reviewed April 16, 2018

    Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded April 17, 2018
    Al Bustan Centre & Residence
    10.0
    Exceptional
    Ivbuoaemi from Nigeria
    Couple
    Standard Studio
    Stayed 6 nights in November 2017

    The hotel is great, clean, best staff and 2 minutes walk to the metro”

    It was like home away from home. The staff were supper helpful, Its very clean they offer room service twice a day. Accessible to metro and groceries and therr is a hypermart 15mins walk away.The only downside for us was the breakfast selection, if you aren't Indian, u might want to stick with the fruits and veggies. The omelette is bland, I was too scared to try the scrambled. The waffles where strange. Didn't taste fresh. I would definitely still stay here again on my next trip.

    Reviewed November 20, 2017

    Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded November 22, 2017
    Al Bustan Centre & Residence
    9.6
    Exceptional
    ROISIN
    Business traveler
    Standard Studio
    Stayed 1 night in November 2017

    Has it all!”

    This hotel offered exactly what I was expecting i.e. close to airport, outdoor swimming pool, onsite shopping mall to include a food emporium, comfortable suite. Very good nights sleep. Would consider returning.

    Reviewed November 07, 2017

    Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded November 13, 2017
    Al Bustan Centre & Residence
    9.0
    Exceptional
    NARCISO from Philippines
    Family with teens
    Standard Studio
    Stayed 3 nights in October 2014

    Eid Stay”

    kitchen, cleanliness and the staff.

    it's fine, however, the free internet is very hard to get. Security is excellent. The swimming pools seems to be for children only (less than 2 feet deep and 2.3m deep on a very small area. The staff are very good. We have to check out early morning but they did not allow us to pack our food. its a good location if you have a car and if you nearby the airport. near from metro and very convenient.

    Reviewed October 09, 2014
    8.0
    Excellent
    Aisha from Bahrain
    Couple
    Standard Studio
    Stayed 2 nights in October 2013

    Wonderful ”

    Parking hottel room are nice and comfortable

    Wonder full nice apartment clean every thing u have in the kitchen u can cook u r meal but there is no wifi that's the big problem we straggle to have an access to the internet u should go to the mall which is next to the hotel u should have A car if u want to stay

    Reviewed October 23, 2013
    8.0
    Excellent
    ASHOK from India
    Couple
    Deluxe Room
    Stayed 1 night in August 2013

    centrally located”

    central location, reasonable price and clean service

    the place is located centrally which is good. however there is a big confusion about its address and the location. there are atleast 2-3 properties with a similar name and we were guided to wrong one twice. Even at the right place there is lack of symbols.

    Reviewed August 26, 2013
    7.6
    Very good
    youkyung from South Korea
    Solo traveler
    Stayed 1 night in January 2019

    i'm satisfied but...”

    i booked this hotel without expecting. because i stay one nignt. hotel located in downtown are and it was easy to use surrounding restaurant. room was clean and bed was also fluffy and warm. breakfast was nice. but it seemed to smell in the toliet. the most unpleasant thing was to pay taxes. when i booked on this site, i paid a price included tax and service. but receptionist asked to pay extra cash. it was small money but my mood was very unpleasnt. If i have to pay separately in cash, i don't know why i paid online. If someone make a reservation after looking at the review, please check it out.

    Reviewed February 02, 2019

    Dear Mr. Lim, Thank you for staying at Al Bustan Residence!. we really appreciate your feedback and it is our priority to mane sure that our guests are happy and satisfied. the extra cash that you have paid i the tourism Dirham fees AED. 10/- per room per night that should be paid upon check in and which is not included in the price when you book online Looking forward to welcome you again Al Bustan Residence. Kind Regards, The management

    Responded February 02, 2019
    Al Bustan Centre & Residence
    4.4
    Zakariyya from United Arab Emirates
    Couple
    Deluxe Room
    Stayed 1 night in February 2019

    Small old rooms and deserves less than the amount I paid. ”

    Old small bed and even the place is old. Their policy of no smoking rooms should be Displayed in the website clearly that this hotel is not smoking hotel

    Reviewed February 16, 2019

    Dear Mr. Zakariyya, Thank you for staying at Al Bustan Residence. Our guest comments are our priority as it help us in enhancing our services in order to meet guest expectation. however, we would like to clarify the policy of no smoking as follows: 1-the policy is clearly mentioned on the website and in each room type description 2-upon check in the front office staff has clearly mentioned that the rooms are non smoking 3- the policy is clearly mentioned inside the room that smoking is not allowed otherwise 3-nights penalty will be levied. You were not satisfied and gave a low rating as you were charged a penalty because you smoke inside the room. This is totally unfair kind regards, The Management

    Responded February 20, 2019
    Al Bustan Centre & Residence
    4.4
    Ahmed from United Arab Emirates
    Business traveler
    Deluxe Room
    Stayed 2 nights in November 2018

    Decline in overall services ”

    Used to stay in this hotel in the past but was shocked with the decline in room cleanliness and the customer services for the staff.

    Reviewed December 02, 2018

    Dear Sir, Thank you for comments. however, i would like to clarify the facts as follows; 1- upon check in, our staff were very helpful in changing the room as per your request 2- we have arranged a wheel chair since the accompanied person was an old lady 3-you have mentioned that the room was not clean. on the spot our FOM and the housekeeper went to the room and explained regarding the spots on the sheets, it was hena used by the guest. 4 upon check out, we asked the guest feedback and they were very satisfied we are really surprised, how we get such low rating. Kind Regards, The Management

    Responded December 05, 2018
    Al Bustan Centre & Residence
    5.2
    Khawla from United Arab Emirates
    Family with teens
    Standard Studio
    Stayed 1 night in November 2018

    Above average”

    Its really dirty and very old furniture

    Reviewed November 20, 2018

    Dear Ms. Khawla, We would like to thank you for your feedback. However, we did not find any complaint registered in our logbooks. Besides, you are not even registered in our System. we are kindly ask you if you may let us know your room number so that proper action can be taken accordingly. Our guest satisfaction is our main goal. Looking forward to see you again at Al Butsan Residence.

    Responded November 25, 2018
    Al Bustan Centre & Residence
    8.0
    Excellent
    Verlaine from Philippines
    Solo traveler
    Executive Suite
    Stayed 4 nights in April 2018

    Another awesome stay in Al Bustan”

    If there’s one thing to nitpick during my stay, breakfast needs a bit of variety. Everything else is good.

    Reviewed May 05, 2018

    Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded May 30, 2018
    Al Bustan Centre & Residence
    8.8
    Excellent
    Farhan from Switzerland
    Business traveler
    Standard Studio
    Stayed 3 nights in September 2017

    Excellent Experience”

    Great breakfast variety, clean room, great service

    Reviewed September 23, 2017

    Dear Mr. Farhan, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded September 23, 2017
    Al Bustan Centre & Residence
    8.4
    Excellent
    Verlaine from Philippines
    Solo traveler
    Executive Suite
    Stayed 4 nights in July 2017

    Convenient Place to Stay in Dubai”

    Summer in UAE is sweltering hot. I always pick Al Bustan over the rest bcuz of its location and proximity to everywhere I wanted to go.

    Reviewed July 27, 2017

    Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to read that you enjoyed our facilities, restaurants, as well as the services provided by our dedicated team members. We hope look forward to welcoming you again on your next visit to Dubai. Warmest regards, The Management Al Bustan Centre & Residence

    Responded September 23, 2017
    Al Bustan Centre & Residence
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    Al Bustan Centre & Residence
    |Very good 7.7
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • The Dubai Mall
    • Al Nahda Metro Station is within 0.15 km