Al Bustan Palace a Ritz-Carlton Hotel

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Excellent
From 41 reviewsSee what guests said
8.4
Al Bustan Palace a Ritz-Carlton Hotel
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8.8 Excellent location
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8.8Location
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  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
Garden View King or Twins
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  • Garden view
  • 40 m²/431 ft²
  • 2 single beds and 1 king be...
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Deluxe King or Twins Sea View
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  • Sea view
  • 40 m²/431 ft²
  • 2 single beds and 1 king be...
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Junior Suite with Balcony
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  • Garden view
  • 60 m²/646 ft²
  • 1 king bed
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Presidential Suite
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  • Sea view
  • 50 m²/538 ft²
  • 1 king bed
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Executive Suite 1 King or 2 Double Mountain view
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  • Mountain view
  • 80 m²/861 ft²
  • 2 double beds and 1 king be...
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Presidential Suite with Sea View
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  • 300 m²/3229 ft²
  • Shower and bathtub
  • 2 single beds and 1 super k...
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Presidential Suite
...
  • Mountain view
  • 50 m²/538 ft²
  • 1 king bed
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Executive Suite 1 King or 2 Double Sea view
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  • Sea view
  • 80 m²/861 ft²
  • 2 single beds and 1 king be...
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Bustan Lagoon 1 King or 2 Twins
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  • Pool view
  • 40 m²/431 ft²
  • 2 single beds and 1 king be...
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Mountain View King or Twins
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  • Mountain view
  • 40 m²/431 ft²
  • 2 single beds and 1 king be...
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Verified guest reviews

Agoda Reviews (41)Booking.com Reviews (1563)
8.4
Excellent
Filter by guest type:
Cleanliness8.7
Facilities8.2
Location8.8
Room comfort and quality8.5
Service8.9
Value for money7.4
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Bustan Lagoon 1 King or 2 Twins
Deluxe King or Twins Sea View
Garden View King or Twins
Mountain View King or Twins
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Showing 38 verified guest comments
1234
7.2
ANIS from Oman
Family with young children
Mountain View King or Twins
Stayed 2 nights in April 2017
Nice stay
The kid club have to open from 8 AM to 6 PM so kid can play more and injoy
Reviewed April 10, 2017
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9.6
Mohammed from Oman
Couple
Mountain View King or Twins
Stayed 1 night in December 2016
Very nice
Very nice
Reviewed December 07, 2016
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9.2
Michael from Switzerland
Couple
Garden View King or Twins
Stayed 1 night in November 2016
Extreme luxury
Only Problem we had is when we arrived we were told that the room was not available. We do not know what the issue exactly was (maybe something with check-in time, according to Homepage it is 14:00h and we were there at 14:15h - to me is seems that 14:00h is the earliest and we should not have been there before as room would not have been ready). No problem for the staff who already had a solution for that. They upgraded our booking to a different category and therefore instead of a normal Deluxe Room we got to stay the night in a Suite (marvellous!).
Reviewed November 29, 2016
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7.2
Moayad from Saudi Arabia
Family with young children
Mountain View King or Twins
Stayed 1 night in June 2016
Enjoying the stay
It was so good stay but my kids didn't enjoy as we exacted. Because there is no kids playing facilities. .. we really appreciate the stuff...upgraded my room from mountain view to see view for free...
Reviewed June 20, 2016
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9.0
Peter from United Kingdom
Couple
Mountain View King or Twins
Stayed 3 nights in February 2016
5 star location with 3 star dining
Location, comfort, ambiance
This is still the best hotel in Muscat and probably one of the best in the world. The location is simply superb. I can't understand why anyone would want to stay at Bar al Jissah or the Chedi. On this occasion our stay was spilt by the very poor set menu at the beach restaurant on Valentine's night. Ritz Carlton should do much better than this.
Reviewed February 21, 2016
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7.7
ali from Oman
Couple
Deluxe King or Twins Sea View
Stayed 1 night in January 2016
honey moon
excellent service's, great custmer value, quick custmer responsiveness
allowed us for early cheak in, our room was not ready but they provided us other vacant room within same book specification. they also provide us a free honeymoon services without any additional cost. Most of residents spend there honeymoon at this hotel.
Reviewed January 17, 2016
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9.7
Ritchie from United Kingdom
Couple
Mountain View King or Twins
Stayed 2 nights in January 2015
A First Class hotel in a stunning location
The hotel building - lobby to rooms, staff service, beach and garden location
Top-drawer all around. The hotel is a remarkable building in a glorious setting. Staff were excellent from the moment we reached the front door, proper 5 star service. This was a quieter and more refined, slightly older crowd than at the Al-Bandar hotel we had stayed at previously in the trip.
Reviewed January 26, 2015
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8.0
Abdul from United Kingdom
Couple
Mountain View King or Twins
Stayed 3 nights in December 2014
5 star hotel with 3 star service
Locaton, the building itself and the beach
Disapointing , 5 star hotel turned into 3 stars service . We stay in Al Bustan since 1991 twice a year on a regular basis . The Ritz Carlton turned this establishment into 3 star service hotel with its inferior quality in supplies inside the room, like the tea bags and shampoo and soaps. We had to ask the staff overtime for new fresh supply ! Yet Carlton Ritz increased the rate . I think they just capitalising on the building and the previous reputation Al Bustan Palace had , but if they not careful, this will go down rapidly !
Reviewed December 29, 2014
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9.7
dimitrije from United Kingdom
Solo traveler
Mountain View King or Twins
Stayed 4 nights in October 2013
Stunning private beach and surroundings
Original design, special location between the sea and the mountains, excellent and comfortable rooms
This was my 3rd stay at Al Bustan Palace and it was exactly what I was looking for - a place to relax. Their private beach is absolutely beautiful, rooms are very comfortable and staff are very friendly.
Reviewed October 22, 2013
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6.3
Abdul from United Kingdom
Couple
Mountain View King or Twins
Stayed 3 nights in October 2013
Good
Location , Building , Sea
It was good but the beach was horrible no sands to cover !! Lots of stones causing injuries to people feet , needs URGENT ATTENTION. Concerns raised with the management already.
Reviewed October 21, 2013
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1234
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Thu, 22 Feb 2018 - Fri, 23 Feb 2018(1 night)