"The room was amazing with a balcony facing the polo fields."
Location rating score
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Distance to city center||30 KM|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||19.4 km|
Check-in is from 05:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Al Habtoor Polo Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Al Habtoor Polo Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Al Habtoor Polo Resort has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange taxi service.
Al Habtoor Polo Resort does permit smoking in some areas and is not 100% smoke-free.
"Location is nice with a view to the polo."
November 23, 2019
"It was an amazing hotel with nice view."
October 10, 2019
"Friendly staff , it is recommended"
August 17, 2019
If what you're looking for is a conveniently located hotel in Dubai, look no further than Al Habtoor Polo Resort. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Simply put, all the services and amenities you have come to expect from Al Habtoor Polo Resort are right in the comfort of your own home. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Guests can choose from 100 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Al Habtoor Polo Resort.
"Loved the setting and themeof the hotel."
February 3, 2018
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Al Habtoor Polo Resort
Sheikh Zayed Road
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The best place for the families to refresh and rejuvenate your mind and soul from the busy life of the city.It is an eye candy as the hotel is aurrounded by lush green grass pitch of Al habtoor polo resort.
Lovely stay outside the the hustle and bustle of Dubai central”
We book this resort because of the polo and it was really great watching the horses and polo matches. We watched one game from the restaurant and the other from our balcony. Lovely experience. This is not the place to be if you are looking for Dubai night life as it may be a bit out af the way, but it was exactly what we were looking for.
VERY NICE HOTEL”
The room was amazing with a balcony facing the polo fields. The bathroom was exceptional covered in white and gold marble. The breakfast was standard. Overall we had an amazing stay at the hotel.
Best Place to Unwind and Relax”
A place in Dubai which offers a serene and calm environment, an escape and break out of the city's hustle and bustle. Commendable for their customer service and early check-in. Amenities and rooms are modern and elegant. Availed half board (dinner and lunch) and it was so great and overall had a great stay here on Christmas day! Definitely, we'll come back again!
Initially we had an issue with our accommodation as I booked and it was confirm by duty manager two queen beds . My understanding a queen bed sets between a double and a kingside bed . According to the hotel a queen bed is a small bed than a double . After various discussions they offered as an alternative a superior room with kingsize bed and added two single beds to accommodate my two young children . The room was bid enough and we had plenty of space to move around . After the initial disappointed things got much better and we enjoyed the facility and kids loved the swimming pool . I would like to extend my thanks to Hassan who resolved the issue for us . I would like to know if we decide to book and stay at the hotel next year , will we have the same problem !!!
Worst Customer Service...A joke..Arrogant staff....”
The place and the hotel itself is nice but Dubai has much better options for this price bracket..I have stayed in many 5 stars and know the difference .Its in a very lonely location which i knew about before i booked but wanted to try as for 100GBP it was a good deal for a HAbtoor resort...But i expected this 5 star property the carpet rolled for customers as its a HABTOOR property and in middle of nowwhere...But it was bang opposite...The staff right from the reception to the front desk manger (a lady) to whoever are the Sheiks and we are the slaves...Constantly calling, chasing and waiting....Building is designed badly...If your in room 201 to 205...Expect a world tour to go to the pool and back to room...But again hotel is decent but would never ever recommend as the staff is like royal family...U ask them any help, they get pissed and never reply...BTW the breakfast is very basic as i read someone says breakfast is good....Dubai has crazy hotel and amazing breafast........Thanks
Exceptional Dessert Experience”
Even though the hotel lacks 5 star standards in quality services, everything else was prefect. But need more work on thier highly priced Luch Buffet. Tried to order from the Menu, still lacked quality. No other entertainment in the hotel. Kind of boring. I slept like a baby though. Its a hotel to read a book all day long.
Great Infrastructure; Management Needs Improvement ”
Its a big hotel with all the infrastructure and finishing to be categorized amongst the best hotels in Dubai - 5-Star rating, all the amenities, perfect lawn views, and luxury fittings. However, the property is suffering from poor management and lack of maintenance. If attention is not paid right away things can go become sad really fast. During my stay I witnessed: 1. A False fire alarm that ran for an hour (maybe longer - I had left for the outside to seek some peace and quiet) with no body bothered to take action to stop it. 2. There was a drainage issue as water collected in the washroom sink in the room I stayed. 3. I saw a rat just in front of the Hotel entrance late in the night. 4. The service at the breakfast was quite pathetic and the food was far too oily. 5. The hotel needs some maintenance here and there.
Neat and cozy ”
Perfect place to spend at winter times overlooking the polo fields
Pros: 1. Location is nice with a view to the polo. 2. Rooms are big. Cons: 1. Breakfast not good. I had to talk with the chef in order to refill the empty plates!! 2. Rooms is nice, however, needs some maintenance.
Good and big villa with big 4 bedsroom , everything was available in villa ”
I booked villa polo view but one of staff tell it shows for her in system not polo view and she told me that they don’t have polo view villa available right now !! Then one of staff talk with her and she said ok i found !! I don’t know why she was lying!! I found many insects in the swimming pool at night but in morning none and the pool not very clean i feel like there’s sand with water Also when i want to book no one answer i took two days to found answer!
Super for polo & horse lovers”
Great stay of you have kids and you love polo and horses....
The resort is very nice, food was good, swimming pool was ok, especially the bar at the pool. But they need to pay more efforts on cleanliness, mugs at the room were dirty, also their air cooling was very bad, i think they need maintenance as the room and all the corridors and halls were very hot.
Great staff with outstanding service ”
The hotel was near my wanted location, during the check inn the staff was outstanding and offering an upgrade, the duty manager amreo was exceeded our expectations with his service and help , the restaurant was nice but need more local dishes in iftar time and little pricey.
Love the room style. very luxury and relaxing. I got the suite room. large area. nice view
The rooms are not insulated properly with external noises, and guests party outside with a lot of noises and alcoholic crowds, with Shisha smells... is the main problem with this hotel. There is no policy over controlling the disturbance for the residents who are staying at the hotel for a peaceful stay. The hotel management would rather allow whole bunch of crowd to make a lot of noises like a drunk young crowd. We suffered a lot with noises till 2:00 AM and our vacation got ruined....
Need Improvement ”
The place is really great and excellent, but the service is very slow, we asked for towels it arrived after 3 hours. When you call from your room to order anything it takes a lot of the time for anybody to respond or even you have to call several times to get what you want, and the room rate is low but when you order anything from room service is equal or more what you paid for your stay!
Nice view but small pool”
The polo view rooms are nice. Kids activities during the polo matches are great. Enjoyed watching the games while the kids playing around. The swimming pool is very small
It was an amazing hotel with nice view. I would to thank Nadia and Ismail for their kind and helpful
Service room, the breakfast, swimming pool, cafes”
1. Service room: it’s very bad and they are not cleaning if u press the bottom of the service we slept 2 nights and they didn’t clean until we reminds them 3 times and at the end they didn’t clean properly. 2. The breakfast: we thought that a 5 stars hotel will be more perfect than this, the way of displaying the food is not nice and the food type was not satisfied specially many nationalities are there, and the way how they put the food I didn’t like. I visited many hotels in UAE but this is the first hotel I give bad review about. 3. Swimming pool: again a 5 stars hotel should have a clean swimming pool 24 hours 7 days. No one should complain about this the pool is very dirty and they will not clean until u tell them I don’t know what is the concept of this. I think there is a problem with the management or with the stuff. For me even though we had nice time but I will not think to come again I will not recommend anyone to go there.