Al Habtoor Polo Resort
Newly built
Free Wi-Fi

Al Habtoor Polo Resort

Wadi Al Safa 5, Dubailand, Dubai, United Arab Emirates, 0611
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Deluxe Twin Room - Bathroom Al Habtoor Polo Resort
Deluxe Twin Room - Bathroom
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    Lobby Al Habtoor Polo Resort
    Bathroom Al Habtoor Polo Resort
    Bathroom Al Habtoor Polo Resort
    Executive Suite - Room plan Al Habtoor Polo Resort
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    Exterior view Al Habtoor Polo Resort

    Al Habtoor Polo Resort Reviews

    7.7
    Very good
    /10
    (99 reviews)See what guests said
    10.0
    Exceptional

    "Perfect place to spend at winter times overlooking the polo..."

    Hesaa

    -

    August 4, 2018

    7.9
    Very good cleanliness

    Things you’ll love about Al Habtoor Polo Resort

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Very good
    Location
    7.5
    See map
    Very good location
    Popular
    Nearby
  • The Dubai Mall15.9 km
  • Dubai Fountains15.91 km
  • Burj Khalifa16.16 km
  • Mall of the Emirates17.36 km
  • Wild Wadi Waterpark19.18 km
  • Dubai Marina Walk22.18 km
  • IBN Battuta Mall25.17 km
  • Dolphin Bay25.41 km
  • Aquaventure Water Park25.69 km
  • Gurunanak Darbar Sikh Temple26.24 km
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    Value for money7.9
    Distance to city center30 KM
    Location rating7.5
    Nearest airportDubai International Airport (DXB)
    Distance to airport20.7 km

    Rooms available at Al Habtoor Polo Resort

    Royal Suite
    Royal Suite
    ...
    • Room size: 249 m²/2680 ft²
    • Garden view
    • 1 queen bed & 1 queen bed &...
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    4-Bedroom Polo View Villa
    4-Bedroom Polo View Villa
    ...
    • Garden view
    • Balcony/terrace
    • 1 king bed & 1 king bed & 1...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 67 m²/721 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room Polo View
    Deluxe Room Polo View
    ...
    • Room size: 34 m²/366 ft²
    • Balcony/terrace
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Executive Suite with La Perle offer
    Executive Suite with La Perle offer
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    • 1 queen bed
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    4 Bedroom Villa with Pool
    4 Bedroom Villa with Pool
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    • 3 king beds or 2 single bed...
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    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • Garden view
    • 2 single beds
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    Junior Suite
    Junior Suite
    ...
    • Room size: 67 m²/721 ft²
    • Balcony/terrace
    • 1 king bed
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    St Regis, Suite
    St Regis, Suite
    ...
    • Balcony/terrace
    • Separate shower/bathtub
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    St Regis, Villa, 4 Bedrooms
    St Regis, Villa, 4 Bedrooms
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
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    More about Al Habtoor Polo Resort

    More about Al Habtoor Polo Resort

    An overview

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    What they offer

    9.6
    Exceptional

    "Loved the setting and themeof the hotel."

    Fatima

    |

    February 3, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Al Habtoor Polo Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (99)Booking.com Reviews (1037)
    7.7
    /
    10
    Cleanliness7.9
    Facilities7.6
    Location7.5
    Service7.7
    Value for money7.9
    All languages
    All guests (99)
    All room types
    Showing 39 verified guest comments
    12
    3.6
    Mona from United Arab Emirates
    Group
    4-Bedroom Polo View Villa
    Stayed 1 night in July 2019

    Not very clean ”

    I found many damaged in the villa

    Reviewed July 07, 2019
    5.2
    IBRAHIM from United Arab Emirates
    Family with young children
    Deluxe Twin Room
    Stayed 2 nights in July 2019

    Above average”

    Not clean enough! Not kids friendly! Breakfast was not fresh nor good enough!

    Reviewed July 07, 2019
    6.4
    Good
    Hessa from United Arab Emirates
    Family with young children
    4-Bedroom Polo View Villa
    Stayed 2 nights in June 2019

    Good and big villa with big 4 bedsroom , everything was available in villa ”

    I booked villa polo view but one of staff tell it shows for her in system not polo view and she told me that they don’t have polo view villa available right now !! Then one of staff talk with her and she said ok i found !! I don’t know why she was lying!! I found many insects in the swimming pool at night but in morning none and the pool not very clean i feel like there’s sand with water Also when i want to book no one answer i took two days to found answer!

    Reviewed July 03, 2019
    4.0
    Ahmed from United Arab Emirates
    Family with young children
    Deluxe Room Polo View
    Stayed 1 night in June 2019

    Didn’t meet our expectations ”

    Actually too many things i have experienced in this hotel. First of all, only two staff doing the check in for too many people & caused too many delays. Secondly, my sister had an emergency case & the door was locked on her hand; however, when we called the emergency button in the phon “NO REPLY” and the reception as well. So, in other words if anyone would need help urgently no one would show up. Third, i was staying in a room which was supposed to be locked when we leave; however, anyone could enter the room without having the card key of the room due to the fact that lock wasn't working. Last but not least, all bathrooms doors that we had in our rooms werent locked and need to be fixed. Overall, the hotel didnt meet our expectations & i will never recommend it to anyone.

    Reviewed June 09, 2019
    2.4
    Ayman from United Arab Emirates
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in June 2019

    Worst hotel ever ”

    Filthy room with dead insects, stains all over the carpet, no hot water, bath sliding door is loose and the grande finale..... dirty socks in the closet from previous resident!!!!! And above all that food poisoning from the hotel breakfast. I hv pictures to back it up. Don’t go!!!!

    Reviewed June 06, 2019
    4.4
    Firas from Jordan
    Family with young children
    Deluxe Twin Room
    Stayed 2 nights in June 2019

    Service room, the breakfast, swimming pool, cafes”

    1. Service room: it’s very bad and they are not cleaning if u press the bottom of the service we slept 2 nights and they didn’t clean until we reminds them 3 times and at the end they didn’t clean properly. 2. The breakfast: we thought that a 5 stars hotel will be more perfect than this, the way of displaying the food is not nice and the food type was not satisfied specially many nationalities are there, and the way how they put the food I didn’t like. I visited many hotels in UAE but this is the first hotel I give bad review about. 3. Swimming pool: again a 5 stars hotel should have a clean swimming pool 24 hours 7 days. No one should complain about this the pool is very dirty and they will not clean until u tell them I don’t know what is the concept of this. I think there is a problem with the management or with the stuff. For me even though we had nice time but I will not think to come again I will not recommend anyone to go there.

    Reviewed June 06, 2019
    9.2
    Exceptional
    Mohamed from United Arab Emirates
    Couple
    Deluxe Twin Room
    Stayed 1 night in May 2019

    Great staff with outstanding service ”

    The hotel was near my wanted location, during the check inn the staff was outstanding and offering an upgrade, the duty manager amreo was exceeded our expectations with his service and help , the restaurant was nice but need more local dishes in iftar time and little pricey.

    Reviewed May 13, 2019
    7.2
    Very good
    Hesaa from United Arab Emirates
    Group
    Twin/Double room - De Luxe
    Stayed 1 night in May 2019

    Need Improvement ”

    The place is really great and excellent, but the service is very slow, we asked for towels it arrived after 3 hours. When you call from your room to order anything it takes a lot of the time for anybody to respond or even you have to call several times to get what you want, and the room rate is low but when you order anything from room service is equal or more what you paid for your stay!

    Reviewed May 07, 2019
    6.8
    Good
    Francois-M
    Business traveler
    Deluxe Room Polo View
    Stayed 1 night in May 2019

    Good”

    The staff seems to be under so much pressure by the management that they are not agreable with clients

    Reviewed May 05, 2019
    9.6
    Exceptional
    Jonathan from United Kingdom
    Couple
    Deluxe Twin Room
    Stayed 4 nights in April 2019

    Exceptional”

    Wonderful hotel 25 minutes out of the City. Friendly staff and such a clean place to stay. Gorgeous food. Would highly recommend this hotel and will definitely be going back.

    Reviewed April 23, 2019
    10.0
    Exceptional
    Jassim from United Arab Emirates
    Couple
    Deluxe Twin Room
    Stayed 1 night in March 2019

    Exceptional Dessert Experience”

    Even though the hotel lacks 5 star standards in quality services, everything else was prefect. But need more work on thier highly priced Luch Buffet. Tried to order from the Menu, still lacked quality. No other entertainment in the hotel. Kind of boring. I slept like a baby though. Its a hotel to read a book all day long.

    Reviewed April 11, 2019
    4.4
    Ali from Oman
    Family with teens
    Deluxe Twin Room
    Stayed 2 nights in April 2019

    Egyptian staffs can not manage booking , they had bad behavior with most customers ”

    in spite of good hotel , my suggestion to the hotel owner to change all Egyptian staffs

    Reviewed April 08, 2019
    4.4
    Rahul from Germany
    Family with young children
    Deluxe Room Polo View
    Stayed 1 night in March 2019

    Worst Customer Service...A joke..Arrogant staff....”

    The place and the hotel itself is nice but Dubai has much better options for this price bracket..I have stayed in many 5 stars and know the difference .Its in a very lonely location which i knew about before i booked but wanted to try as for 100GBP it was a good deal for a HAbtoor resort...But i expected this 5 star property the carpet rolled for customers as its a HABTOOR property and in middle of nowwhere...But it was bang opposite...The staff right from the reception to the front desk manger (a lady) to whoever are the Sheiks and we are the slaves...Constantly calling, chasing and waiting....Building is designed badly...If your in room 201 to 205...Expect a world tour to go to the pool and back to room...But again hotel is decent but would never ever recommend as the staff is like royal family...U ask them any help, they get pissed and never reply...BTW the breakfast is very basic as i read someone says breakfast is good....Dubai has crazy hotel and amazing breafast........Thanks

    Reviewed April 03, 2019
    2.0
    abdulla from United Arab Emirates
    Family with young children
    Deluxe Room Polo View
    Stayed 1 night in March 2019

    not recommended at all - غير مناسب أبدا”

    very dusty room very expensive in room dining menu and quality of food is bad not answering calls for assistance ; unprofessional staff

    Reviewed March 22, 2019
    9.6
    Exceptional
    mohammed from India
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in December 2018

    MIND BLOWING”

    The best place for the families to refresh and rejuvenate your mind and soul from the busy life of the city.It is an eye candy as the hotel is aurrounded by lush green grass pitch of Al habtoor polo resort.

    Reviewed March 18, 2019
    2.8
    Daniah
    Solo traveler
    Deluxe Twin Room
    Stayed 1 night in March 2019

    Never again!”

    I stayed for only 4 hours and checked out! It was my worst experience ever. I don’t recommend it at all. You can find a way better place with the same rate.

    Reviewed March 08, 2019
    8.8
    Excellent
    adam from United Kingdom
    Family with young children
    Deluxe Room Polo View
    Stayed 12 nights in February 2019

    Adam Douglas”

    Initially we had an issue with our accommodation as I booked and it was confirm by duty manager two queen beds . My understanding a queen bed sets between a double and a kingside bed . According to the hotel a queen bed is a small bed than a double . After various discussions they offered as an alternative a superior room with kingsize bed and added two single beds to accommodate my two young children . The room was bid enough and we had plenty of space to move around . After the initial disappointed things got much better and we enjoyed the facility and kids loved the swimming pool . I would like to extend my thanks to Hassan who resolved the issue for us . I would like to know if we decide to book and stay at the hotel next year , will we have the same problem !!!

    Reviewed February 27, 2019
    8.0
    Excellent
    Saeed from United Arab Emirates
    Solo traveler
    Deluxe Room Polo View
    Stayed 1 night in February 2019

    Fairly good ”

    Nice hotel, quiet area to relax

    Reviewed February 26, 2019
    2.0
    Ibrahim from Oman
    Couple
    Deluxe Twin Room
    Stayed 1 night in February 2019

    Acceptable”

    Hi I am in al habtoor polo hotel now but they are saying that my booking is not confirmed Please resolve immediately

    Reviewed February 17, 2019
    8.4
    Excellent
    MARIA from Argentina
    Family with young children
    Deluxe Room Polo View
    Stayed 12 nights in January 2019

    Super for polo & horse lovers”

    Great stay of you have kids and you love polo and horses....

    Reviewed February 01, 2019
    12
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