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"Perfect place to spend at winter times overlooking the polo..."
August 4, 2018
Free Wi-Fi in all rooms!
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|Value for money||7.9|
|Distance to city center||30 KM|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||20.7 km|
If what you're looking for is a conveniently located hotel in Dubai, look no further than Al Habtoor Polo Resort. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Simply put, all the services and amenities you have come to expect from Al Habtoor Polo Resort are right in the comfort of your own home. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Guests can choose from 100 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Al Habtoor Polo Resort.
"Loved the setting and themeof the hotel."
February 3, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Al Habtoor Polo Resort
World Trade Centre DIFC
Not very clean ”
I found many damaged in the villa
Not clean enough! Not kids friendly! Breakfast was not fresh nor good enough!
Good and big villa with big 4 bedsroom , everything was available in villa ”
I booked villa polo view but one of staff tell it shows for her in system not polo view and she told me that they don’t have polo view villa available right now !! Then one of staff talk with her and she said ok i found !! I don’t know why she was lying!! I found many insects in the swimming pool at night but in morning none and the pool not very clean i feel like there’s sand with water Also when i want to book no one answer i took two days to found answer!
Didn’t meet our expectations ”
Actually too many things i have experienced in this hotel. First of all, only two staff doing the check in for too many people & caused too many delays. Secondly, my sister had an emergency case & the door was locked on her hand; however, when we called the emergency button in the phon “NO REPLY” and the reception as well. So, in other words if anyone would need help urgently no one would show up. Third, i was staying in a room which was supposed to be locked when we leave; however, anyone could enter the room without having the card key of the room due to the fact that lock wasn't working. Last but not least, all bathrooms doors that we had in our rooms werent locked and need to be fixed. Overall, the hotel didnt meet our expectations & i will never recommend it to anyone.
Worst hotel ever ”
Filthy room with dead insects, stains all over the carpet, no hot water, bath sliding door is loose and the grande finale..... dirty socks in the closet from previous resident!!!!! And above all that food poisoning from the hotel breakfast. I hv pictures to back it up. Don’t go!!!!
Service room, the breakfast, swimming pool, cafes”
1. Service room: it’s very bad and they are not cleaning if u press the bottom of the service we slept 2 nights and they didn’t clean until we reminds them 3 times and at the end they didn’t clean properly. 2. The breakfast: we thought that a 5 stars hotel will be more perfect than this, the way of displaying the food is not nice and the food type was not satisfied specially many nationalities are there, and the way how they put the food I didn’t like. I visited many hotels in UAE but this is the first hotel I give bad review about. 3. Swimming pool: again a 5 stars hotel should have a clean swimming pool 24 hours 7 days. No one should complain about this the pool is very dirty and they will not clean until u tell them I don’t know what is the concept of this. I think there is a problem with the management or with the stuff. For me even though we had nice time but I will not think to come again I will not recommend anyone to go there.
Great staff with outstanding service ”
The hotel was near my wanted location, during the check inn the staff was outstanding and offering an upgrade, the duty manager amreo was exceeded our expectations with his service and help , the restaurant was nice but need more local dishes in iftar time and little pricey.
Need Improvement ”
The place is really great and excellent, but the service is very slow, we asked for towels it arrived after 3 hours. When you call from your room to order anything it takes a lot of the time for anybody to respond or even you have to call several times to get what you want, and the room rate is low but when you order anything from room service is equal or more what you paid for your stay!
The staff seems to be under so much pressure by the management that they are not agreable with clients
Wonderful hotel 25 minutes out of the City. Friendly staff and such a clean place to stay. Gorgeous food. Would highly recommend this hotel and will definitely be going back.
Exceptional Dessert Experience”
Even though the hotel lacks 5 star standards in quality services, everything else was prefect. But need more work on thier highly priced Luch Buffet. Tried to order from the Menu, still lacked quality. No other entertainment in the hotel. Kind of boring. I slept like a baby though. Its a hotel to read a book all day long.
Egyptian staffs can not manage booking , they had bad behavior with most customers ”
in spite of good hotel , my suggestion to the hotel owner to change all Egyptian staffs
Worst Customer Service...A joke..Arrogant staff....”
The place and the hotel itself is nice but Dubai has much better options for this price bracket..I have stayed in many 5 stars and know the difference .Its in a very lonely location which i knew about before i booked but wanted to try as for 100GBP it was a good deal for a HAbtoor resort...But i expected this 5 star property the carpet rolled for customers as its a HABTOOR property and in middle of nowwhere...But it was bang opposite...The staff right from the reception to the front desk manger (a lady) to whoever are the Sheiks and we are the slaves...Constantly calling, chasing and waiting....Building is designed badly...If your in room 201 to 205...Expect a world tour to go to the pool and back to room...But again hotel is decent but would never ever recommend as the staff is like royal family...U ask them any help, they get pissed and never reply...BTW the breakfast is very basic as i read someone says breakfast is good....Dubai has crazy hotel and amazing breafast........Thanks
not recommended at all - غير مناسب أبدا”
very dusty room very expensive in room dining menu and quality of food is bad not answering calls for assistance ; unprofessional staff
The best place for the families to refresh and rejuvenate your mind and soul from the busy life of the city.It is an eye candy as the hotel is aurrounded by lush green grass pitch of Al habtoor polo resort.
I stayed for only 4 hours and checked out! It was my worst experience ever. I don’t recommend it at all. You can find a way better place with the same rate.
Initially we had an issue with our accommodation as I booked and it was confirm by duty manager two queen beds . My understanding a queen bed sets between a double and a kingside bed . According to the hotel a queen bed is a small bed than a double . After various discussions they offered as an alternative a superior room with kingsize bed and added two single beds to accommodate my two young children . The room was bid enough and we had plenty of space to move around . After the initial disappointed things got much better and we enjoyed the facility and kids loved the swimming pool . I would like to extend my thanks to Hassan who resolved the issue for us . I would like to know if we decide to book and stay at the hotel next year , will we have the same problem !!!
Fairly good ”
Nice hotel, quiet area to relax
Hi I am in al habtoor polo hotel now but they are saying that my booking is not confirmed Please resolve immediately
Super for polo & horse lovers”
Great stay of you have kids and you love polo and horses....