11 May 2021
Tuesday
11 May 2021
Tuesday
2 adults
1 room
6.6
Good
/10
(421 reviews)See what guests said
Housekeeping9
Breakfast7
Shops4
See map
7.7
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Popular landmarks
Deira Post Office 90 m
Mamiya Jewelers 130 m
kuwaiti supermarket 180 m
Bur Dubai Abra Dock 280 m
Deira Covered Souq 290 m
Abraj Shopping Centre 300 m
Al Manal Centre 310 m
Twin Towers Shopping Mall 310 m
Naif Souk 320 m
Al Manal Center 330 m
Nearby landmarks
Dubai Creek 690 m
The Dubai Mall 8.13 km
Dubai Aquarium & Underwater Zoo 8.34 km
Burj Khalifa 8.46 km
The Dubai Fountain 8.63 km
Wild Wadi Waterpark 18.42 km
Burj Al Arab 18.5 km
Ski Dubai 19.89 km
Atlantis Aquaventure Waterpark 23.76 km
Dubai Miracle Garden 23.95 km
"Service of the staff was also good, they were very cooperative."
Ayaz - May 17, 2018
See all 48 photos
Removed from saved list
Free Wi-Fi
Al Khaleej Grand Hotel
Naser Square Dubai, Deira, Dubai, United Arab Emirates, 83163 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Dubai Creek
Within 690 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
430 meters to public transportation
Airport transfer
Currency exchange
Located in heart of Dubai
Free Wi-Fi in all rooms!
Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
| Value for money | 6.9 |
| Location rating | 7.7 |
| Nearest airport | Dubai International Airport (DXB) |
| Distance to airport | 6.5 km |
Rooms available at Al Khaleej Grand Hotel
Room photos and details
Deluxe Double Room with Sea View
...
- Room size: 30 m²/323 ft²
- Lake view
- 2 single beds
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Room photos and details
Double Room with Balcony
...
- Room size: 30 m²/323 ft²
- City view
- 1 semi double bed
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Room photos and details
Deluxe Single Balcony
...
- Room size: 30 m²/323 ft²
- Sea view
- 1 king bed
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Room photos and details
Deluxe Family 3 Adults
...
- Room size: 30 m²/323 ft²
- City view
- 1 king bed and 1 single bed
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Room photos and details
Deluxe Triple - 3 Single Beds
...
- Room size: 30 m²/323 ft²
- City view
- 3 single beds
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Room photos and details
Deluxe Suite with Sea View and Balcony
...
- Room size: 35 m²/377 ft²
- Balcony/terrace
- 3 single beds and 1 queen b...
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Room photos and details
Standard Triple Room with Balcony
...
- Room size: 21 m²/226 ft²
- Balcony/terrace
- 3 single beds or 1 king bed...
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Room photos and details
Deluxe family Room Sea view with Balcony
...
- Room size: 21 m²/226 ft²
- Balcony/terrace
- 1 single bed and 1 king bed
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Room photos and details
Deluxe Family Suite
...
- Room size: 30 m²/323 ft²
- City view
- 1 double bed and 3 single b...
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Room photos and details
Deluxe Quad Room
...
- Room size: 32 m²/344 ft²
- Partial sea view
- 4 single beds
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Frequently asked questions
What time is check-in and check-out at Al Khaleej Grand Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Al Khaleej Grand Hotel?
Al Khaleej Grand Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Al Khaleej Grand Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Al Khaleej Grand Hotel has a car park that's close to the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.
See map
Explore the neighborhood
What people love about Al Khaleej Grand Hotel
- Location9.6Exceptional
"Good location near metro and market near reastorent"
motlaq
|
September 19, 2018
- 8.4Excellent
"Last year my stay was better than this one."
Ayaz
|
September 3, 2019
- 8.0Very good
"The hotel is good based on price offered."
Abdool
|
January 11, 2018
Property ranking|Compared to 2,523 Dubai properties
See all rankings
Cheapest price score
Location score
7.7/10
Room size
30 sqm.
Review score - United States
5.5/10
Better than
97
%
of Dubai properties
Better than
87
%
of Dubai properties
Bigger than
84
%
of Dubai properties
Better than
84
%
of Dubai properties
Overall rating:
6.6
Good
421 reviews
421 reviews
Cleanliness
6.4
Facilities
5.9
Location
7.7
What travelers say they love:
It's was very good stay I'll come again to this hotel .
Syed from Pakistan
Couple
Couple
Al Khaleej Grand Hotel, located in Deira, Dubai, is a popular choice for travelers. The hotel is not too far from the city center: just away, and it normally takes about 15 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Al Khaleej Grand Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk.
Guests can choose from 105 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as fitness center to make your stay truly unforgettable. Al Khaleej Grand Hotel is a smart choice for travelers to Dubai, offering a relaxed and hassle-free stay every time.
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Most talked about facilities
Breakfast
16 mentions
Housekeeping
8 mentions
Internet
3 mentions
Food & Dining
1 mention
What they offer
8.4
Excellent"Definitely come back and stay at this Hotel."
Mohamed
|
March 19, 2019
View all reviews
Take a look at these facilities:
- Restaurants
- Front desk [24-hour]
Languages spoken
- English
- Filipino
- Hindi
- Arabic
- French
- Russian
Accessibility
- Elevator
- Facilities for disabled guests
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Ticket services
- Tours
Dining, drinking, and snacking
- Coffee shop
- Restaurant [halal]
- Room service [24-hour]
- Grocery delivery
- Restaurants
- Vending machine
Services and conveniences
- Cash withdrawal
- Daily housekeeping
- Luggage storage
- Check-in/out [express]
- Doorman
- Pets allowed
- Check-in/out [private]
- Dry cleaning
- Safety deposit boxes
- Check-in [24-hour]
- Front desk [24-hour]
- Security [24-hour]
- Concierge
- Gift/souvenir shop
- Shops
- Currency exchange
- Laundry service
- Smoking area
For the kids
- Babysitting service
- Family room
Getting around
- Airport transfer
- Car park [nearby]
- Shuttle service
- Car park [charges apply]
- Rental car
- Valet parking
Available in all rooms
- Air conditioning
- Free bottled water
- Slippers
- Balcony/terrace
- Hair dryer
- Soundproofing
- Blackout curtains
- In-room safe box
- Telephone
- Coffee/tea maker
- Internet access – wireless
- Toiletries
- Daily housekeeping
- Ironing facilities
- Wi-Fi [free]
- Desk
- Mini bar
- DVD/CD player
- Satellite/cable channels
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Nearest essentials
Airports
Dubai International Airport (DXB)
6.5 km
33 minutes
Sharjah International Airport (SHJ)
22.6 km
Public transportation
Baniyas Square Metro Station
430 m
5 minutes
Palm Deira Metro Station
850 m
17 minutes
Hospital or clinic
Medwin Medical Center
810 m
Shopping
The Dubai Mall
8.1 km
Convenience store
Circle K
2.8 km
15 minutes
Cash withdrawal
ATM
130 m
1 minute
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
Asian
Continental
Halal
Vegetarian
Vegan
Gluten-free
Restaurants on site
Restaurant #1
Cuisine:Asian, Chinese, French
African Restaurant
Cuisine:African
Ethiopian Restaurant
Cuisine:Ethiopian
Nearby restaurants
Arabic cuisine
Al Khayma at Dubai Marine Beach Resort
5.7 km Arabic, Halal, Lebanese
The Market Place
6.5 km Arabic, Asian, Halal
Vista Bar and Terrace
6.8 km Arabic, Bar, Contemporary
American cuisine
Hardee's
1.3 km American
Burger King
1.6 km American, Fast food
The Huddle Sports Bar and Grill
2.3 km American, Bar, Pub
Mediterranean cuisine
Samad Al Iraqi Restaurant
1.8 km Mediterranean, Seafood
Baku Caspian restaurant and cafe
3.4 km Mediterranean
Tajin & Tanjiah
5.0 km Mediterranean, Moroccan
What's nearby
Popular landmarks
- Dubai Creek - 690 m
- The Dubai Mall - 8.13 km
- Dubai Aquarium & Underwater Zoo - 8.34 km
- Burj Khalifa - 8.46 km
- The Dubai Fountain - 8.63 km
- Wild Wadi Waterpark - 18.42 km
- Burj Al Arab - 18.5 km
- Ski Dubai - 19.89 km
- Atlantis Aquaventure Waterpark - 23.76 km
- Dubai Miracle Garden - 23.95 km
Nearby landmarks
- Deira Post Office - 90 m
- Mamiya Jewelers - 130 m
- kuwaiti supermarket - 180 m
- Bur Dubai Abra Dock - 280 m
- Deira Covered Souq - 290 m
- Abraj Shopping Centre - 300 m
- Al Manal Centre - 310 m
- Twin Towers Shopping Mall - 310 m
- Naif Souk - 320 m
- Al Manal Center - 330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-5 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 6-10 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 11 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room be booked.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 100 AED
Travel time to airport (minutes): 15
Extras
Breakfast charge (unless included in room price): 15 AED
The property
Number of restaurants: 1
Number of rooms : 105
Room voltage: 220
Most recent renovation: 2016
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Compare to other recommended properties
Best value!  Al Khaleej Grand Hotel |  |  |  | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Good 421 reviews 6.6 Location 7.7 | Good 519 reviews 6.5 Location 7.5 | Good 51 reviews 6.9 Location 7.3 | Review score 154 reviews 5.8 Location 5.9 |
| Neighborhood | Deira | Deira | Deira | Deira |
Reviews of Al Khaleej Grand Hotel from real guests
Provided by verified guests of 
Agoda Reviews (421)Booking.com Reviews (989)
6.6
/
10
Good
High score for Dubai
Rating
9+ Exceptional (25)
8-9 Excellent (11)
7-8 Very Good (29)
6-7 Good (26)
<6 Below Expectation (98)
Time of the year
Mar - May (49)
Jun - Aug (33)
Sep - Nov (33)
Dec - Feb (74)
Don't miss out!Properties in Dubai are being booked every minute!
All guests (421)
All room types
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Show reviews that mention
Showing 189 verified guest comments
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12345
Our Stay”
Our stay was good. though first night we did not have a room and had to wait till 3am. Admin arranged for another hotel and we were back at Al Khaleej next day at 3pm. Rest of the Stay was nice and cozy
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.
Very good”
Al Khaleej Grand Hotel's location is few minutes walk from the metro. McDonald's is near for a quick breakfast. Reception area needs improvement and it smells like dettol. However, rooms are newly renovated, beds are comfortable and they always clean the room even if do not ask. Toilets need to be renovated as well. Overall, good to stay if you're always out for your tours.
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.
Superb Hotel + well located”
Positive: Very clean rooms, especially our rooms were maintained by Mr. Premium who shows you how he loves his job and go one step ahead to please customers. The manager of the hotel was also very friendly and pays good attention to your comfort and requirements. Hotel is very well located with lots of shops, food outlets, metro station and easy taxi grab. We will definitely choose this hotel again next time.
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.
Great hotel”
Value for money friendly supportive staff cleanliness and approach to shops and commercial areas in Dubai are all advantages. But only the Parking is the bad issue since you have to pay at least 96 Dhs each night to leave your car in the municipality street parkings.
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel
Nice Place”
Many shops are nearby for Shopping. Also Indian & other food shops are walking distance. Clean hotel with good facilities. Everything was good. Price bit higher.
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.
Excellent service from fantastic Staff”
Surely have the admiration of my mid aged Children . My little grand Child was fully home far away from home.
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.
Staff are terrible ”
I stayed here with 2 of my other friends. The hotel s 8km from airport so not far. On arrival had to wait for the room for abt 2 hrs. (Not they fault we arrived early) the room service was terrible we wanted extra pillow said will send but never received till we left. The only best staff is the cleaner name of Prem he went beyond his duty to look after us we’ll done Prem ur 5*. Breakfast was worst I could have eaten. I don’t think will come here again can get better hotel in down town with same amount of money.
Dear Guest, Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- Al Khaleej Grand Hotel.
Prime city location”
Located at heart of the city ,nearby gold Souq and shopping areas. this hotel provide 50+ variety of foods for breakfast which maintains the food quality. Willing to book again for future visits.
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.
Good Location”
I stayed with my wife and 1 year baby, it was a good experience. Hotel Location is perfect. Sabkha Bus Station, Dhow Cruise, Abra Stop, Bainyas Metro Station all were on a walking distance (less than 5 mins walk). Service of the staff was also good, they were very cooperative. I will recommend this hotel to my friend. Thanks
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.
Very good”
The hotel is good based on price offered. At certain time the price may be high and therefore would not be value for money.
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.
Excellent”
This Hotel Location good, rooms are good size, Bathroom isdirty old, in Bath tub stains and moulds, but the staff are very helpful and kind
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Al Khaleej Grand Hotel
Ahmed ”
The Hotel Alkhalej grand hotel they upgraded me pearl Greek hotel. Is near alkhalej because same hotel. That hotel is fantastic. Very thing is best. Clean location and services
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Al Khaleej Grand Hotel
Nice stay”
It's was very good stay I'll come again to this hotel . I'll recommended to my friends
Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.
Disappointed”
It is termed as a 3* hotel, but I couldn't find any such thing. Small lobby, with limited seating capacity, not very spacious. Staff at counter was sort of co-operative, but check-in was not provided even half an hour earlier. Cleanliness and maintenance was an issue as well. Locker provided wasn't working. Mentioned that Iron and Iron Stand will be there in room, but upon inquiring they said, will be provided when demanded. Very disappointed choosing this hotel for stay. The only thing good was the location, but price don't worth as Hotel entrance is on the narrow street, where TAXIS usually refuse to pick you up, for Airport. Won't recommend ever to anyone. Would like to appreciate the service of Bell Boy Aqib, who was helpful through out the stay.
Dear Guest, Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- Al Khaleej Grand Hotel.
very competitive hotel”
comparing with the Sun and sands hotel, this one is better, the lift is ok, and no noise. the price is cheaper. the facility is also good. only the breakfast is normal, the choice is few, but acceptable
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Al Khaleej Grand Hotel
Location: Perfect”
Location : Perfect Room: Dirty carpets and stained towels. Small cockroaches in the bathroom. Not for fussy travellers. No cafe just a small coffeeshop....dun look so appetizing. Staff were ok....friendly. If you are on a budget then this is ok. Otherwise get a better hotel. Will definitely not come back here...not with family. Location is perfect. 2 mins walk from the waterboat taxi. 5mins away from.Bur Dubai and Minaa bazaar. 15 mins away from.the International Airport. Shopping is everywhere, restaurants too. 10mins walk from Baniyas Square Metro station. Just love the location. Hopefully the management will look into the cleanliness ....overall had a good stay.
Dear Guest,Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- Al Khaleej Grand Hotel.
Excellent”
Very close to shopping area and 5 minutes walk you Bayinas Square Metro Station. Definitely come back and stay at this Hotel.
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Al Khaleej Grand Hotel
I will definately come back again!”
For sure, this is my hotel of choice. No other hotel.
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Al Khaleej Grand Hotel
Nice hotel, strategic location”
The hotel was quite expensive we paid around $786 Brunei dollar for a triple room for 4 days. The decor of the room was nice and there is a balcony. The bathroom was quite large. The housekeeping was helpful & friendly. However, the guy at the reception was quite rude. Remember, the front desk is the face of the hotel, be friendlier & welcoming. I was shocked UAE now charge a $10 dirham per day for tourism tax. The housekeeping didn't vacuum under the beds as we found some rubbish under it. They forgot to fill our tea & coffee packets, I called them twice to get it. They didn't even clean the place where they keep the tea & coffee packets, the glasses that we have used & even the kettle. Service charge isn't free, we paid for it so the room must be cleaned thoroughly & everything checked. But the location is strategic, need to Souq Naif, many shops selling cheap merchandise & other things, near the metro, pharmacy & a 24 hour convenient shop even a McDonalds & Baskin Robbins.
Dear Guest, Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- Al Khaleej Grand Hotel.
Exceptional”
THE HOTEL WAS NICE AND LOCATION WAS ALSO GOOD .
Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Al Khaleej Grand Hotel