6.6
Good
/10
(421 reviews)See what guests said
Housekeeping9
Breakfast7
Shops4
See map
7.7

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Popular landmarks
Deira Post Office 90 m
Mamiya Jewelers 130 m
kuwaiti supermarket 180 m
Bur Dubai Abra Dock 280 m
Deira Covered Souq 290 m
Abraj Shopping Centre 300 m
Al Manal Centre 310 m
Twin Towers Shopping Mall 310 m
Naif Souk 320 m
Al Manal Center 330 m
Nearby landmarks
Dubai Creek 690 m
The Dubai Mall 8.13 km
Dubai Aquarium & Underwater Zoo 8.34 km
Burj Khalifa 8.46 km
The Dubai Fountain 8.63 km
Wild Wadi Waterpark 18.42 km
Burj Al Arab 18.5 km
Ski Dubai 19.89 km
Atlantis Aquaventure Waterpark 23.76 km
Dubai Miracle Garden 23.95 km
Al Khaleej Grand Hotel

"Service of the staff was also good, they were very cooperative."

Ayaz - May 17, 2018
Deluxe Single Balcony Al Khaleej Grand Hotel
Lobby Al Khaleej Grand Hotel
Lobby Al Khaleej Grand Hotel
See all 48 photos
Removed from saved list
Free Wi-Fi

Al Khaleej Grand Hotel

Naser Square Dubai, Deira, Dubai, United Arab Emirates, 83163 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Dubai Creek
Within 690 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 430 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Dubai

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money6.9
Location rating7.7
Nearest airportDubai International Airport (DXB)
Distance to airport6.5 km

Rooms available at Al Khaleej Grand Hotel

Deluxe Double Room with Sea View
Deluxe Double Room with Sea View
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Double Room with Balcony
Double Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Deluxe Single Balcony
Deluxe Single Balcony
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Family 3 Adults
Deluxe Family 3 Adults
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed and 1 single bed
Enter dates to see prices
Deluxe Triple - 3 Single Beds
Deluxe Triple - 3 Single Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Deluxe Suite with Sea View and Balcony
Deluxe Suite with Sea View and Balcony
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 3 single beds and 1 queen b...
Enter dates to see prices
Standard Triple Room with Balcony
Standard Triple Room with Balcony
...
  • Room size: 21 m²/226 ft²
  • Balcony/terrace
  • 3 single beds or 1 king bed...
Enter dates to see prices
 Deluxe family Room Sea view with Balcony
Deluxe family Room Sea view with Balcony
...
  • Room size: 21 m²/226 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed
Enter dates to see prices
Deluxe Family Suite
Deluxe Family Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed and 3 single b...
Enter dates to see prices
Deluxe Quad Room
Deluxe Quad Room
...
  • Room size: 32 m²/344 ft²
  • Partial sea view
  • 4 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Al Khaleej Grand Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Al Khaleej Grand Hotel?

Al Khaleej Grand Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Al Khaleej Grand Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Al Khaleej Grand Hotel has a car park that's close to the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

See map
Explore the neighborhood

What people love about Al Khaleej Grand Hotel

  • 9.6
    Exceptional
    Location

    "Good location near metro and market near reastorent"

    motlaq

    |

    September 19, 2018

  • 8.4
    Excellent

    "Last year my stay was better than this one."

    Ayaz

    |

    September 3, 2019

  • 8.0
    Very good

    "The hotel is good based on price offered."

    Abdool

    |

    January 11, 2018

Property ranking|Compared to 2,523 Dubai properties
See all rankings
Cheapest price score
Location score
7.7/10
Room size
30 sqm.
Review score - United States
5.5/10
Better than
97
%
of Dubai properties
Better than
87
%
of Dubai properties
Bigger than
84
%
of Dubai properties
Better than
84
%
of Dubai properties
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Overall rating:
6.6
Good
421 reviews
Cleanliness
6.4
Facilities
5.9
Location
7.7
Read all reviews >
What travelers say they love:
It's was very good stay I'll come again to this hotel .
Syed from Pakistan
Couple
More about Al Khaleej Grand Hotel

More about Al Khaleej Grand Hotel

Al Khaleej Grand Hotel, located in Deira, Dubai, is a popular choice for travelers. The hotel is not too far from the city center: just away, and it normally takes about 15 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Al Khaleej Grand Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk.

Guests can choose from 105 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as fitness center to make your stay truly unforgettable. Al Khaleej Grand Hotel is a smart choice for travelers to Dubai, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Breakfast
16 mentions
Housekeeping
8 mentions
Internet
3 mentions
Food & Dining
1 mention

What they offer

8.4
Excellent

"Definitely come back and stay at this Hotel."

Mohamed

|

March 19, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Halal
Vegetarian
Vegan
Gluten-free

Restaurants on site

Restaurant #1
Cuisine:Asian, Chinese, French
African Restaurant
Cuisine:African
Ethiopian Restaurant
Cuisine:Ethiopian

Nearby restaurants

Arabic cuisine
Arabic cuisine
Al Khayma at Dubai Marine Beach Resort
5.7 km Arabic, Halal, Lebanese
The Market Place
6.5 km Arabic, Asian, Halal
Vista Bar and Terrace
6.8 km Arabic, Bar, Contemporary
American cuisine
American cuisine
Hardee's
1.3 km American
Burger King
1.6 km American, Fast food
The Huddle Sports Bar and Grill
2.3 km American, Bar, Pub
Mediterranean cuisine
Mediterranean cuisine
Samad Al Iraqi Restaurant
1.8 km Mediterranean, Seafood
Baku Caspian restaurant and cafe
3.4 km Mediterranean
Tajin & Tanjiah
5.0 km Mediterranean, Moroccan

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

Show less

Some helpful facts

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Reviews of Al Khaleej Grand Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (421)Booking.com Reviews (989)
Cleanliness6.4
Facilities5.9
Location7.7
Service6.3
Value for money6.9
High score for Dubai
Rating
9+ Exceptional (25)
8-9 Excellent (11)
7-8 Very Good (29)
6-7 Good (26)
<6 Below Expectation (98)
Time of the year
Mar - May (49)
Jun - Aug (33)
Sep - Nov (33)
Dec - Feb (74)
Don't miss out!Properties in Dubai are being booked every minute!
All guests (421)
All room types
All languages

Show reviews that mention 

Showing 189 verified guest comments
12345
9.6
Exceptional
Mohammedjawaad from Tanzania
Family with young children
Stayed 7 nights in November 2018

Our Stay”

Our stay was good. though first night we did not have a room and had to wait till 3am. Admin arranged for another hotel and we were back at Al Khaleej next day at 3pm. Rest of the Stay was nice and cozy

Reviewed November 30, 2018

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
7.6
Very good
Jescyl from Philippines
Family with young children
Deluxe Triple - 3 Single Beds
Stayed 6 nights in December 2016

Very good”

Al Khaleej Grand Hotel's location is few minutes walk from the metro. McDonald's is near for a quick breakfast. Reception area needs improvement and it smells like dettol. However, rooms are newly renovated, beds are comfortable and they always clean the room even if do not ask. Toilets need to be renovated as well. Overall, good to stay if you're always out for your tours.

Reviewed March 14, 2017

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
9.6
Exceptional
Mohammad from Mauritius
Group
Deluxe Triple - 3 Single Beds
Stayed 4 nights in April 2018

Superb Hotel + well located”

Positive: Very clean rooms, especially our rooms were maintained by Mr. Premium who shows you how he loves his job and go one step ahead to please customers. The manager of the hotel was also very friendly and pays good attention to your comfort and requirements. Hotel is very well located with lots of shops, food outlets, metro station and easy taxi grab. We will definitely choose this hotel again next time.

Reviewed April 27, 2018

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
8.8
Excellent
Alaa from Saudi Arabia
Couple
Double Room with Balcony
Stayed 1 night in July 2018

Great hotel”

Value for money friendly supportive staff cleanliness and approach to shops and commercial areas in Dubai are all advantages. But only the Parking is the bad issue since you have to pay at least 96 Dhs each night to leave your car in the municipality street parkings.

Reviewed July 16, 2018

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel

Responded September 08, 2020
Al Khaleej Grand Hotel
8.8
Excellent
ranga from Sri Lanka
Business traveler
Deluxe Double Room with Sea View
Stayed 2 nights in December 2017

Nice Place”

Many shops are nearby for Shopping. Also Indian & other food shops are walking distance. Clean hotel with good facilities. Everything was good. Price bit higher.

Reviewed December 14, 2017

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
10.0
Exceptional
Abdurraheem from United Kingdom
Family with teens
Deluxe Triple - 3 Single Beds
Stayed 6 nights in March 2018

Excellent service from fantastic Staff”

Surely have the admiration of my mid aged Children . My little grand Child was fully home far away from home.

Reviewed March 11, 2018

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
7.6
Very good
Faiz from United Kingdom
Solo traveler
Deluxe Triple - 3 Single Beds
Stayed 3 nights in February 2018

Staff are terrible ”

I stayed here with 2 of my other friends. The hotel s 8km from airport so not far. On arrival had to wait for the room for abt 2 hrs. (Not they fault we arrived early) the room service was terrible we wanted extra pillow said will send but never received till we left. The only best staff is the cleaner name of Prem he went beyond his duty to look after us we’ll done Prem ur 5*. Breakfast was worst I could have eaten. I don’t think will come here again can get better hotel in down town with same amount of money.

Reviewed February 20, 2018

Dear Guest, Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
10.0
Exceptional
Jawahar from Malaysia
Couple
Stayed 1 night in March 2018

Prime city location”

Located at heart of the city ,nearby gold Souq and shopping areas. this hotel provide 50+ variety of foods for breakfast which maintains the food quality. Willing to book again for future visits.

Reviewed April 01, 2018

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
8.0
Excellent
Ayaz from Pakistan
Family with young children
Stayed 5 nights in May 2018

Good Location”

I stayed with my wife and 1 year baby, it was a good experience. Hotel Location is perfect. Sabkha Bus Station, Dhow Cruise, Abra Stop, Bainyas Metro Station all were on a walking distance (less than 5 mins walk). Service of the staff was also good, they were very cooperative. I will recommend this hotel to my friend. Thanks

Reviewed May 17, 2018

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
8.0
Excellent
Abdool from Mauritius
Couple
Double Room with Balcony
Stayed 2 nights in January 2018

Very good”

The hotel is good based on price offered. At certain time the price may be high and therefore would not be value for money.

Reviewed January 11, 2018

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
8.4
Excellent
Fawas from United Kingdom
Solo traveler
Stayed 1 night in January 2019

Excellent”

This Hotel Location good, rooms are good size, Bathroom isdirty old, in Bath tub stains and moulds, but the staff are very helpful and kind

Reviewed January 28, 2019

Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Al Khaleej Grand Hotel

Responded September 08, 2020
Al Khaleej Grand Hotel
6.4
Good
Ahmed from United Kingdom
Business traveler
Double Room with Balcony
Stayed 2 nights in October 2016

Ahmed ”

The Hotel Alkhalej grand hotel they upgraded me pearl Greek hotel. Is near alkhalej because same hotel. That hotel is fantastic. Very thing is best. Clean location and services

Reviewed November 01, 2016

Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Al Khaleej Grand Hotel

Responded September 08, 2020
Al Khaleej Grand Hotel
9.6
Exceptional
Syed from Pakistan
Couple
Stayed 1 night in January 2019

Nice stay”

It's was very good stay I'll come again to this hotel . I'll recommended to my friends

Reviewed January 12, 2019

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us. We constantly strive to provide our guests with memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. Hope to welcome you back soon. . Regards – Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
5.6
Abdul from Pakistan
Family with young children
Deluxe Triple - 3 Single Beds
Stayed 3 nights in December 2017

Disappointed”

It is termed as a 3* hotel, but I couldn't find any such thing. Small lobby, with limited seating capacity, not very spacious. Staff at counter was sort of co-operative, but check-in was not provided even half an hour earlier. Cleanliness and maintenance was an issue as well. Locker provided wasn't working. Mentioned that Iron and Iron Stand will be there in room, but upon inquiring they said, will be provided when demanded. Very disappointed choosing this hotel for stay. The only thing good was the location, but price don't worth as Hotel entrance is on the narrow street, where TAXIS usually refuse to pick you up, for Airport. Won't recommend ever to anyone. Would like to appreciate the service of Bell Boy Aqib, who was helpful through out the stay.

Reviewed December 28, 2017

Dear Guest, Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
7.2
Very good
ZIYU from China
Business traveler
Deluxe Double Room with Sea View
Stayed 1 night in March 2017

very competitive hotel”

comparing with the Sun and sands hotel, this one is better, the lift is ok, and no noise. the price is cheaper. the facility is also good. only the breakfast is normal, the choice is few, but acceptable

Reviewed March 21, 2017

Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Al Khaleej Grand Hotel

Responded September 08, 2020
Al Khaleej Grand Hotel
5.2
KIRANJEET from Singapore
Solo traveler
Deluxe Double Room with Sea View
Stayed 5 nights in March 2019

Location: Perfect”

Location : Perfect Room: Dirty carpets and stained towels. Small cockroaches in the bathroom. Not for fussy travellers. No cafe just a small coffeeshop....dun look so appetizing. Staff were ok....friendly. If you are on a budget then this is ok. Otherwise get a better hotel. Will definitely not come back here...not with family. Location is perfect. 2 mins walk from the waterboat taxi. 5mins away from.Bur Dubai and Minaa bazaar. 15 mins away from.the International Airport. Shopping is everywhere, restaurants too. 10mins walk from Baniyas Square Metro station. Just love the location. Hopefully the management will look into the cleanliness ....overall had a good stay.

Reviewed March 25, 2019

Dear Guest,Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
8.4
Excellent
Mohamed from Malaysia
Solo traveler
Stayed 3 nights in March 2019

Excellent”

Very close to shopping area and 5 minutes walk you Bayinas Square Metro Station. Definitely come back and stay at this Hotel.

Reviewed March 19, 2019

Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Al Khaleej Grand Hotel

Responded September 08, 2020
Al Khaleej Grand Hotel
9.6
Exceptional
Vincent from Malaysia
Business traveler
Stayed 1 night in January 2017

I will definately come back again!”

For sure, this is my hotel of choice. No other hotel.

Reviewed January 22, 2017

Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Al Khaleej Grand Hotel

Responded September 08, 2020
Al Khaleej Grand Hotel
5.6
Asrul from Brunei Darussalam
Family with young children
Deluxe Triple - 3 Single Beds
Stayed 4 nights in December 2017

Nice hotel, strategic location”

The hotel was quite expensive we paid around $786 Brunei dollar for a triple room for 4 days. The decor of the room was nice and there is a balcony. The bathroom was quite large. The housekeeping was helpful & friendly. However, the guy at the reception was quite rude. Remember, the front desk is the face of the hotel, be friendlier & welcoming. I was shocked UAE now charge a $10 dirham per day for tourism tax. The housekeeping didn't vacuum under the beds as we found some rubbish under it. They forgot to fill our tea & coffee packets, I called them twice to get it. They didn't even clean the place where they keep the tea & coffee packets, the glasses that we have used & even the kettle. Service charge isn't free, we paid for it so the room must be cleaned thoroughly & everything checked. But the location is strategic, need to Souq Naif, many shops selling cheap merchandise & other things, near the metro, pharmacy & a 24 hour convenient shop even a McDonalds & Baskin Robbins.

Reviewed January 10, 2018

Dear Guest, Thank you so much for your recent stay in our Hotel. We appreciate you for taking the time to give us your feedback during your stay and your comment is highly appreciated. Our apology if you experience some issues with our services for your booking. We will make sure that everything will be rectify and proper actions will be taken. We will strive more and we will continue to improve our services as well as our facilities to give our excellent service. Again, thank you so much and looking forward to welcome you again in our Hotel. Regards- Al Khaleej Grand Hotel.

Responded September 08, 2020
Al Khaleej Grand Hotel
9.2
Exceptional
Mecca from Tanzania
Group
Deluxe Triple - 3 Single Beds
Stayed 4 nights in August 2017

Exceptional”

THE HOTEL WAS NICE AND LOCATION WAS ALSO GOOD .

Reviewed October 25, 2017

Dear Guest, Warm greetings Thank you for writing such a wonderful review about us on this platform. I'm elated to know that you had the best stay experience with us. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality. With warm regards, Al Khaleej Grand Hotel

Responded September 08, 2020
Al Khaleej Grand Hotel
12345
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