Al Marwa Rayhaan Hotel by Rotana
Premium City View Twin Room Al Marwa Rayhaan Hotel by Rotana
Interior view Al Marwa Rayhaan Hotel by Rotana
Interior view Al Marwa Rayhaan Hotel by Rotana
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8.2
Excellent
9.8% this month
/10
(935 reviews)See what guests said
See map
9.5
Exceptional
Location rating score
Exceptional location
  • Albayt Medical Center40 m
  • Ajyad Emergency Hospital100 m
  • Makkah Royal Clock Tower120 m
  • Abraj Al Bait Towers170 m
  • Al-Masjid al-Haram Mosque230 m
  • Kaaba280 m
  • Kaaba Sacred House300 m
  • The Sacred Mosque (Masjid Al Haram)310 m
  • Makka auction350 m
  • Black Stone360 m
  • Free Wi-Fi

    Al Marwa Rayhaan Hotel by Rotana

    Abraj Al Bait , Ajyad Street, Ajyad, Mecca, Saudi Arabia - See map
    "Excellent Location near to Haram with good view , the staff are more than professional and can control any problem in a minute"
    Mohamed - December 23, 2018
    Exceptional reputation
    Recommended by 85% of guests
    Fantastic breakfast
    85% positive mentions
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    Don't miss out!

    11 travelers are looking at this property right now | 4 travelers have booked today.

    Property ranking|Compared to 912 Mecca properties
    See all rankings
    Location score
    9.5/10
    Room comfort score
    8.0/10
    Service score
    8.1/10
    Overall score
    8.2/10
    Better than
    99
    %
    of Mecca properties
    Better than
    98
    %
    of Mecca properties
    Better than
    97
    %
    of Mecca properties
    Better than
    97
    %
    of Mecca properties
    Value for money7.6
    Distance to city center2 km
    Location rating9.5
    Nearest airportKing Abdulaziz International Airport (JED)
    Distance to airport74.3 km

    Rooms available at Al Marwa Rayhaan Hotel by Rotana

    8.0
    Very good
    Room comfort & quality
    Family Partial Kaaba View Suite
    Family Partial Kaaba View Suite
    ...
    • Room size: 70 m²/753 ft²
    • Street view
    • 1 super king bed & 2 single...
    Enter dates to see prices
    Family Partial Haram View Suite
    Family Partial Haram View Suite
    ...
    • Room size: 70 m²/753 ft²
    • Street view
    • 1 super king bed & 2 single...
    Enter dates to see prices
    Royal Suite
    Royal Suite
    ...
    • Room size: 126 m²/1356 ft²
    • Street view
    • 1 super king bed
    Enter dates to see prices
    Classic Partial Haram View Suite
    Classic Partial Haram View Suite
    ...
    • Room size: 70 m²/753 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Deluxe Partial Haram View Suite
    Deluxe Partial Haram View Suite
    ...
    • Room size: 92 m²/990 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Premium City View Twin Room
    Premium City View Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Classic City View King Room
    Classic City View King Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Classic Partial Haram View Twin Room
    Classic Partial Haram View Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Classic Partial Kaaba View Twin Room
    Classic Partial Kaaba View Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Premium Suite King
    Premium Suite King
    ...
    • Room size: 98 m²/1055 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices

    What people love about Al Marwa Rayhaan Hotel by Rotana

    • 9.6
      Exceptional

      "My stay was wonderfull with total of 6 people."

      Mohamed

      |

      December 28, 2018

    • 9.2
      Exceptional

      "Would love to stay again."

      khawaja M.

      |

      April 20, 2017

    • 8.8
      Excellent
      Staff 

      "Nice Staff."

      Adil

      |

      March 2, 2018

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    More about Al Marwa Rayhaan Hotel by Rotana

    More about Al Marwa Rayhaan Hotel by Rotana

    10.0
    Exceptional

    "The hotel breakfast variety of choice different from other 5..."

    Nurul F.

    |

    September 24, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Thanks for hospitality"

    ahmad

    |

    December 20, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Al Marwa Rayhaan Hotel by Rotana from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (935)Booking.com Reviews (7593)
    8.2
    /
    10
    Excellent
    9.8% this month
    Cleanliness8.1
    Facilities7.9
    Location9.5
    Room comfort and quality8.0
    Service8.1
    Value for money7.6
    Rating
    9+ Exceptional (250)
    8-9 Excellent (115)
    7-8 Very Good (107)
    6-7 Good (52)
    <6 Below Expectation (97)
    Time of the year
    Mar - May (129)
    Jun - Aug (125)
    Sep - Nov (187)
    Dec - Feb (180)
    All guests (935)
    All room types
    All languages

    Show reviews that mention 

    Showing 621 verified guest comments
    12345
    8.4
    Excellent
    Abdulrahman from Saudi Arabia
    Couple
    Premium King
    Stayed 3 nights in February 2019

    Perfect location. Clean. Narrow bathroom”

    The room was clean. 35sq.m but the bathroom is not clean, very very narrow I xan't even stretch,seriously. The breakfast was the best. Outdoor tables in the fresh air looking at Almasjid Alharam. Indoor tables too. 2 floors for breakfast and a big choices of food. Easy to check in and out. Helpful people in Makkah. I recommend it. The location is the best in Makkah it is the nearest to Alharam. It is just a little bit expensive.

    Reviewed February 24, 2019
    10.0
    Exceptional
    Mohd from Malaysia
    Family with young children
    Classic City View King Room
    Stayed 2 nights in February 2019

    Worth for money”

    Clean and friendly staff. Very spacious room. And the most important is, Clock tower area has a lot of hotels, however this hotel is the best since the access is very easy and near to haram. I will definitely stay again in future

    Reviewed February 17, 2019

    Dear Valued Guest, Greetings from Al Marwa Rayhaan Rotana – Makkah! Thank you for your participation in our guest satisfaction survey following your most recent stay with us. Thank you for dedicating the time and effort to share your feedback with us. I was Pleased to know that you have enjoyed your recent stay with us, Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations.
 Once again, thank you for your pleasant comments. We look forward to the opportunity of serving you in the future. 
 Sincerely, Guest Relation

    Responded February 18, 2019
    Al Marwa Rayhaan Hotel by Rotana
    8.0
    Excellent
    nurzuriawati from Malaysia
    Family with teens
    Classic King
    Stayed 6 nights in February 2019

    Nice hotels but with not so happy staff”

    Cleanliness and facilities are superb. Breakfast are good for adults but not much choice for children. Near to Haram. Good lifts. Staff are not friendly be it in at the reception, breakfast cafe, cleaners and bellboys. It seems that they are overworked. Management should look into this. Tips are supposed to be volunteering basis but the bellboy was not happy with my amount of tips. We stayed in Classic King and Family rooms for 6nights at a very good price. Otherwise we could not afford to stay. Overall are happy with the hotels.

    Reviewed February 11, 2019

    Dear Valued Guest, Greetings from Al Marwa Rayhaan Rotana – Makkah! Thank you for your participation in our guest satisfaction survey following your most recent stay with us. Thank you for dedicating the time and effort to share your feedback with us. I was Pleased to know that you have enjoyed your recent stay with us, Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations.
 Once again, thank you for your pleasant comments. We look forward to the opportunity of serving you in the future. 
 Sincerely, Guest Relation

    Responded February 13, 2019
    Al Marwa Rayhaan Hotel by Rotana
    10.0
    Exceptional
    Mohammed
    Business traveler
    Stayed 1 night in January 2019

    Exceptional”

    This is not the first time I stayed at this hotel, my & my family love it, actually our family of 7 is coming back to Mecca on the 11 of Feb but we r staying at Royal Dar ul Imaan be cause when we did the booking in December your prices were very high. The only complain I have is when I did the booking through Agoda.com I was quoted $152.00 but at check in I was charged $167+ I don’t know why

    Reviewed January 28, 2019

    Dear Valued Guest, Greetings from Al Marwa Rayhaan Rotana – Makkah! Thank you for your participation in our guest satisfaction survey following your most recent stay with us. Thank you for dedicating the time and effort to share your feedback with us. I was Pleased to know that you have enjoyed your recent stay with us, Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations.
 Once again, thank you for your pleasant comments. We look forward to the opportunity of serving you in the future. 
 Sincerely, Guest Relation

    Responded February 13, 2019
    Al Marwa Rayhaan Hotel by Rotana
    9.6
    Exceptional
    mohamed from Saudi Arabia
    Family with young children
    Stayed 3 nights in May 2019

    Wonderful Hotel ”

    staying at this hotel it was one of my best moment , in front of Haram, very nice hotel neat and clean and staff are friendly the housekeeping was very gently specially Mr. Mohamed Irfan he was active and so co-operative.

    Reviewed May 09, 2019
    9.6
    Exceptional
    Mohamed from United Arab Emirates
    Family with young children
    Deluxe Partial Haram View Suite
    Stayed 3 nights in December 2018

    Perfect stay”

    I am always considering rotana hotels my second house. my stay was wonderfull with total of 6 people. the booked suite was big and enogh space. just one thing i didnt like which is the car parking fees is too expensive (157 Riyal)...

    Reviewed December 28, 2018

    Dear Valued Guest, Greetings from Al Marwa Rayhaan Rotana – Makkah! Thank you for your participation in our guest satisfaction survey following your most recent stay with us. Thank you for dedicating the time and effort to share your feedback with us. I was Pleased to know that you have enjoyed your recent stay with us, Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations.
 Once again, thank you for your pleasant comments. We look forward to the opportunity of serving you in the future. 
 Sincerely, Guest Relation

    Responded February 13, 2019
    Al Marwa Rayhaan Hotel by Rotana
    9.2
    Exceptional
    Muhammad from Malaysia
    Couple
    Classic City View King Room
    Stayed 5 nights in November 2018

    Friendly staff”

    My and wife stay there for umrah.the staf at reception and luggage service are very good and helpful.they allow me to check in early (after zuhr prayer) and take care my luggages while we perform our umrah at haram. At the the hotel also has bag wrapping service.so easy to me to wrap my zam zam water in box. Credit to one of the luggage service staf,Mr Ahsin who help me to bring my bags to Conrad Hotel(around 200m walking distance) at the day we check out at Marwa hotel. Insyallah will come again.

    Reviewed December 07, 2018
    9.2
    Exceptional
    Zaeem
    Couple
    Classic City View Twin Room
    Stayed 8 nights in November 2018

    Our stay was for 8 nights during our Umrah. Location is great. Staff is very responsive cooperative.”

    Pros are the location,the prompt staff services,excellent breakfast buffet and room cleaning guy named Muazzam. His room cleaning services are commendable. Makes it good as new :) hotel is well managed. Just one drawback i.e the lifts are quite busy at times and slow too.

    Reviewed November 19, 2018
    10.0
    Exceptional
    Shayan from Pakistan
    Couple
    Classic City View Twin Room
    Stayed 3 nights in October 2018

    ALHAMDOLILLAH Very Satisfied ”

    Lovely experience to stay in Al Mawa Rayhaan By Rotana, location was superb, Rooms Are Big, All facilities available here, specially Room Service, House keeper by the name of HANIF from Bangladesh doing great job, he is very soft spoken & very well dressed, he did all the things what i told to him, Hats off, ALHAMDOLILLAH, by satisfaction im staying again here from 16 to 19 October

    Reviewed October 17, 2018
    10.0
    Exceptional
    Nurul from Malaysia
    Group
    Classic City View Twin Room
    Stayed 1 night in September 2018

    We love the breakfast”

    If you traveller from Malaysia or Indonesia you will love the breakfast. Variety of choice for buffet breakfast. My room view was the clock tower. Big lift to the hotel same level with zam-zam pullman.

    Reviewed September 24, 2018

    Dear Valued Guest, Thank you for your recent comments regarding Al Marwa Al Rayhaan by Rotana Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to say or mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Sincerely, Bushra Abdulrazzaq Assistant Director of Front Office

    Responded September 25, 2018
    Al Marwa Rayhaan Hotel by Rotana
    9.2
    Exceptional
    DANISH from India
    Family with young children
    Classic City View King Room
    Stayed 5 nights in March 2019

    Excellent experience at Mecca”

    Fast check in and out, few minutes. Friendly staff specially floor manager Mr Ibraheem who took care of us very well and ensured comfortable stay for us. Very neat and clean hotel, room cleanliness exceptionally good. This was the best experience we had at Mecca.

    Reviewed April 07, 2019
    10.0
    Exceptional
    Muhammad
    Family with young children
    Stayed 2 nights in March 2019

    Amazing experience”

    I stayed for two nights. The hotel ans service was excellent, perfect location, Room service Supervisor Sameer and Room boy Samsu were very cooperative and professional. I stayed there with full peace of mind👍🏻

    Reviewed April 03, 2019
    9.2
    Exceptional
    Mohd from Bahrain
    Couple
    Classic City View Twin Room
    Stayed 4 nights in February 2019

    Exceptional”

    The hotel gave me a great experience through my visit to mikka, which gave me feeling like home. And the staff were friendly and helpful specially mr. Mohammed Ebrahim and mr. Reyadh; as they treated me and my family as special guests which made us more relaxed throughout our staying at the hotel. Would recommend it to all my friends and family who whoud go to mikka.

    Reviewed February 19, 2019
    10.0
    Exceptional
    Hamid from Saudi Arabia
    Family with teens
    Classic City View Twin Room
    Stayed 3 nights in June 2019

    Rooms, buffet breakfast, room service great. Reception, concierge and house keeping outstanding.”

    Special thank you for Fouzi in house keeping, and concierge for providing special attention and wheel chair for my elderly parents.

    Reviewed June 20, 2019
    10.0
    Exceptional
    Mohd from Malaysia
    Family with young children
    Classic City View Twin Room
    Stayed 2 nights in June 2019

    Best deal”

    Mumtaz

    Reviewed June 12, 2019
    10.0
    Exceptional
    Mohd from Malaysia
    Family with young children
    Classic Partial Haram View King Room
    Stayed 1 night in June 2019

    very satisfied”

    Close to haram. Everything good with helpful staff. Recommended

    Reviewed June 12, 2019
    9.2
    Exceptional
    Mohd from Malaysia
    Family with young children
    Premium Partial Haram View King Room
    Stayed 2 nights in June 2019

    Mumtaz, suitable for all, very close to haram”

    Very good.! staff are very helpful, facilitating affairs

    Reviewed June 12, 2019
    9.6
    Exceptional
    Nayab from Pakistan
    Family with young children
    Classic City View King Room
    Stayed 1 night in June 2019

    One night stay”

    All good

    Reviewed June 06, 2019
    9.2
    Exceptional
    umar from Pakistan
    Family with young children
    Deluxe Suite - King Bed
    Stayed 1 night in May 2018

    Good Staff and Good Location”

    Its been a good journey to Mecca and Al Marwa Rayhaan was a good selection for the hotel the main reason for selecting Rotana is location .. It was nice stay there the staff is very helpful and only drawback is they dont have good breakfast and i think these hotels should provice zamzam in the room instead of branded water bottles coz in mecca there is nothing better than zamzam ... overall it was a good hotel and i would definately come again

    Reviewed May 05, 2018

    Dear Valued Guest, 
 Many thanks for sharing this wonderful review/ feedback with us. We are really proud to meet your expectations and work for your comfort. 

We look forward to welcoming you back at Al Marwa Rayhaan by Rotana for another memorable experience in the near future Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Bushra.B. Abdulrazzaq Assistant Director of Front Office

    Responded May 08, 2018
    Al Marwa Rayhaan Hotel by Rotana
    9.2
    Exceptional
    umar from Pakistan
    Family with young children
    Classic Partial Haram View Suite
    Stayed 3 nights in April 2018

    Good location Excellent staff”

    well I found them far better than my previous stay here... the staff was really helpful and they speak English which is another good thing about this hotel... breakfast was OK but overall stay was wonderful and I will definitely come again....

    Reviewed May 04, 2018

    Dear, Thank you for choosing to stay at Al Marwa Rayhaan by Rotana Makkah. It is very much appreciated that you took the time for sharing your delightful experience during your stay at our hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments. Sincerely, Bushra Abdulrazzaq Assistant Director of Front Office

    Responded May 05, 2018
    Al Marwa Rayhaan Hotel by Rotana
    12345
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