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Al Massa Hotel
Al Massa Hotel
Al Massa Hotel
Al Massa Hotel
Al Massa Hotel
Al Massa Hotel
Al Massa Hotel

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5.3

Review score

1,457 reviews

1,457 reviews

See map

6.2

Good

Location rating score

Parking
FREE
Nearby landmarks
Al Ain University of Science and Technology 220 m
Hameed Pharmacy 580 m
Safeer Supermarket 660 m
Safe Hands Group 910 m
Police clinic 1.1 km
AAN2067 1.1 km
Ultra Medical Center 1.2 km
Marbella Medical Centre 1.3 km
Al Baladiya Park 1.3 km
Jordan Dental Clinic 1.3 km

Al Massa Hotel

Hamdan Bin Mohamed St., corner Baladiya St., near Al Ain Municipality Roundabout, Al Ain, Al Ain, United Arab Emirates, 19483 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Al Ain part of Al Ain, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Al Ain International Airport.

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Highlights

Front desk [24-hour]

Air conditioning

Daily housekeeping

Blackout curtains

Room service [24-hour]

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Room service [24-hour]

Shops

Laundry service

Your dates are popular among travelersUsers are booking a place in Al Ain every 30 minutes on Agoda.com
Value for money5.0
Location rating6.2
Nearest airportAl Ain International Airport (AAN)
Distance to airport12.8 km

Rooms available at Al Massa Hotel

Classic King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Classic Room
...
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    Standard Room
    ...
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      Frequently asked questions

      What time is check-in and check-out at Al Massa Hotel?

      Check-in is from 01:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Al Massa Hotel?

      For those who wish to drive their own cars, Al Massa Hotel has a car park right on site for maximum convenience. Parking is free for guests.

      Is breakfast offered at Al Massa Hotel?

      Wake up to a great continental breakfast at Al Massa Hotel. Adults can enjoy breakfast offered with an additional charge of 51 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Al Massa Hotel?

      Al Massa Hotel features an on-site restaurant for your dining convenience.

      What is the smoking policy at Al Massa Hotel?

      Al Massa Hotel does permit smoking in some areas and is not 100% smoke-free.

      What is the closest airport to Al Massa Hotel?

      The closest airport to Al Massa Hotel is Al Ain International Airport, 12.7 km away.

      What restaurants are nearby Al Massa Hotel?

      Al Massa Hotel’s neighborhood is Al Ain which includes popular restaurants such as Dunkin' Donuts, Chili's and China Wall Restaurant.

      What popular shopping places are close to Al Massa Hotel?

      Located in the Al Ain area, Al Massa Hotel is close to great shopping choices like Al Jimi Mall, Al Falah Plaza and Safeer Mall.

      What are popular attractions near Al Massa Hotel?

      Al Massa Hotel’s location in the Al Ain neighborhood makes it close to famous attractions including Al Baladiya Park, Al Sellimy Park and UAE University Stadium.

      What popular natural sightseeing spots are close to Al Massa Hotel?

      Al Massa Hotel is located within Al Ain, which makes it conveniently close to natural sights including Al Ain DOT Traffic O&M Office, Jabal Hafeet Mountain and Green Mubazzarah.

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      Explore the neighborhood

      What people love about Al Massa Hotel

      • 9.6

        Exceptional

        "I like Al Massa Hotel."

        Dev

        |

        November 9, 2022

      • 10

        Exceptional

        "I highly recommend this hotel to anyone."

        Jovanni

        |

        March 2, 2022

      • 9.2

        Exceptional
        Location

        "Located in the heart of Alain city, beautiful scenery of green, lovely environment."

        Fred

        |

        December 22, 2021

      Overall rating:

      5.3

      Review score
      1,457 reviews
      Cleanliness
      4.8
      Facilities
      4.5
      Location
      6.2
      Read all reviews >
      More about Al Massa Hotel

      More about Al Massa Hotel

      Al Massa Hotel

      Getting in and around Al Ain is a breeze when staying at Al Massa Hotel, located right in the heart of the city. Get ready for an adventure with a stay at Al Massa Hotel. Not sure what you want to do in Al Ain? Keep your choices easy and open and go with the flow when staying at Al Massa Hotel, just 12.7 km from Al Ain International Airport.
      Have a hassle-free trip while enjoying the services and amenities offered by Al Massa Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience.
      Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Equipped with handy amenities, guestrooms at Al Massa Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers mini bar in some rooms for when you feel like it is needed.
      It's good to know that toiletries, bathrobes and towels are provided in some guest bathrooms.


      Dining and things to do

      Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Al Massa Hotel.
      Recreational facilities at Al Massa Hotel are designed for escape and relaxation. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


      Reasons to stay here

      Rooms don't get much cheaper than here, being less than 87% of the city's accommodation.

      Amenities and facilities
      Review score
      Facilities

      4.5

      Most talked about facilities

      Internet

      6 mentions

      Housekeeping

      6 mentions

      Breakfast

      3 mentions

      Swimming Pool

      1 mention

      Languages spoken

      • English
      • Arabic

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Dining, drinking, and snacking

      • Room service [24-hour]

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Cashless payment service
      • Doctor/nurse on call
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Shops
      • Smoking area

      For the kids

      • Family room

      Access

      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms

      Getting around

      • Car park [free of charge]
      • Car park [on-site]

      Available in all rooms

      • Air conditioning
      • Alarm clock
      • Bathrobes
      • Blackout curtains
      • Daily newspaper
      • Desk
      • Free bottled water
      • Hair dryer
      • Heating
      • Individual air conditioning
      • In-room safe box
      • Internet access – wireless
      • Ironing facilities
      • Laptop safe box
      • Linens
      • Mirror
      • Non-smoking
      • Private bathroom
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Smoke detector
      • Soundproofing
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      Food and dining
      Breakfast options
      • Continental
      Location
      Hamdan Bin Mohamed St., corner Baladiya St., near Al Ain Municipality Roundabout, Al Ain, Al Ain, United Arab Emirates, 19483
      Good
      Location

      6.2

      Airports

      • Al Ain International Airport (AAN)
        12.8 km
      • Al Maktoum International Airport (DWC)
        92.7 km

      Public transportation

      • Municipal Bus Station
        4.0 km

      Hospital or clinic

      • Hameed Pharmacy
        580 m

      Cash withdrawal

      • ATM
        450 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-3 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 4 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from13:00
      • Check-out until13:00

      Extras

      • Breakfast charge (unless included in room price)51 AED

      The property

      • Non-smoking rooms/floorsNo
      • Number of restaurants1
      • Number of rooms 62
      • Room voltage220

      Reviews of Al Massa Hotel from real guests

      Provided by verified guests of Agoda
      5.3
      /
      10
      Review score
      Cleanliness4.8
      Facilities4.5
      Location6.2
      Room comfort and quality5.3
      Service5.6
      Value for money5.0
      High score for Al Ain
      Rating
      9+ Exceptional (15)
      8-9 Excellent (4)
      7-8 Very Good (13)
      6-7 Good (9)
      <6 Below Expectation (95)
      Time of the year
      Mar - May (29)
      Jun - Aug (17)
      Sep - Nov (49)
      Dec - Feb (41)
      All guests (271)
      All room types
      All languages

      Show reviews that mention 

      Showing 136 verified guest comments
      12345
      10.0
      Exceptional
      Aldrine from United Arab Emirates
      Group
      Classic King Room
      Stayed 1 night in January 2021

      Professional receptionist ”

      The filipina receptionist was well experienced and didn't even take 10 minutes for check in. We have booked 6 rooms and all rooms were neat and clean. The 3 things which needs to be fixed 1. Had to wait for bath towel almost 2 hours 2. Bathroom drainage is not maintained well, water was coming out of the drainage pipe if the shower pipe was on for 5 minutes 3. TV channels are only Arabic.

      Reviewed January 17, 2021

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      10.0
      Exceptional
      Jovanni from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 1 night in November 2021

      Economy budget hotel”

      The hotel is clean and staffs are very helpful. I always stay in Al Massa hotel everytime I visit Alain.

      Reviewed November 07, 2021

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      10.0
      Exceptional
      Jovanni from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in February 2022

      Nice place to stay”

      I have been a regular guest in AL Massa Hotel because their services are absolutely fantastic and staff are helpful. I highly recommend this hotel to anyone.

      Reviewed March 02, 2022

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      10.0
      Exceptional
      Jovanni from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 2 nights in November 2021

      Budget hotel”

      Accessible to all areas in Alain. Economical and clean

      Reviewed November 26, 2021

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      10.0
      Exceptional
      Jovanni from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 1 night in February 2022

      Value for money”

      Casual service is good but sometime lacking of facility supplies such as bath towels and water kettle.

      Reviewed February 12, 2022

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      9.2
      Exceptional
      Fred from United Arab Emirates
      Couple
      Classic King Room
      Stayed 2 nights in December 2021

      Perfect location ”

      Located in the heart of Alain city, beautiful scenery of green, lovely environment. Friendly staff .

      Reviewed December 22, 2021

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      8.4
      Excellent
      Patrick from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in April 2021

      Excellent”

      Nice place serene environment and quite, rooms need to be supplied with personal effects before next guest.

      Reviewed April 10, 2021

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      7.2
      Very good
      Ganapathi from United Arab Emirates
      Family with young children
      Classic King Room
      Stayed 1 night in July 2021

      Cleanliness”

      It’s a value for money ,but whoever non smokers hotel management accordingly can arrange the room Bcos room corridor having lots of cigarettes smell

      Reviewed July 21, 2021

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      6.0
      Mary from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 1 night in November 2020

      Good staff but the room was not that clean. ”

      I saw two cockroaches during my stay. One big cockroach in the bathroom and one small cockroach on bed. Housekeeper was nice to take out the big cockroach but the small one was well hidden behind the bed.

      Reviewed November 16, 2020

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      5.6
      Michael from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in October 2020

      cheap stay”

      cheap, old hotel in Al Ain...kind Filipina receptionist is its saving grace. AC not working well...

      Reviewed October 07, 2020

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      5.2
      Mohammad from United Arab Emirates
      Family with young children
      Classic King Room
      Stayed 1 night in January 2019

      Very expencive for a single star hotel”

      Bathroom wasn't clean, no towels and when they brought one it was old

      Reviewed January 12, 2019

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      4.8
      Chirayukumar from United Arab Emirates
      Family with young children
      Classic King Room
      Stayed 2 nights in December 2020

      Bad experience”

      Old construction some where paint removed, no service without call, complementary items like Tea/Coffee sugar milk, Tissue box, Toothbrush, Iron and it's board, Small fridge not working these are all not available which is primary needs i couldn't recommend to my friends sorry

      Reviewed December 27, 2020

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      5.2
      NAUMAN from Pakistan
      Couple
      Classic Twin Room
      Stayed 1 night in December 2018

      Above average”

      Facilities - Rooms and bathrooms need to be upgraded significantly. No swimming pool.

      Reviewed January 02, 2019

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      4.4
      Karen from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 3 nights in November 2021

      Acceptable”

      No bath towel provided in the room upon check in, no welcome coffee or tea in the room. I suggest before releasing the room for the check in guest make sure all the room amenities are provided.

      Reviewed November 19, 2021

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      4.4
      Dheer from United Arab Emirates
      Business traveler
      Classic King Room
      Stayed 4 nights in May 2019

      Major water issue- no water for hours”

      It was most inconvenient stay, i booked it for my team 4 nights as the location was central however due to water issue they couldnt take shower and delayed in reporting to duty.

      Reviewed June 04, 2019

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      4.4
      Florizel from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in March 2022

      Acceptable”

      No hot water. TV remote is super dirty. Maintenance is bad bulbs are fused. Too rusty metallic fixtures. I can feel the sharp spring from the mattress came out of the surface.

      Reviewed March 15, 2022

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      4.0
      Kathlynne from Philippines
      Couple
      Classic King Room
      Stayed 1 night in November 2021

      Check your bed sheets and pillow case if they have been changed”

      Make sure to check the sheets if they are new and clean because we had to ask to transfer to another room because the sheets were soiled and the room smells.

      Reviewed November 10, 2021

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      3.2
      Muhammad from United Arab Emirates
      Couple
      Classic King Room
      Stayed 1 night in April 2021

      Not Recommended ”

      The room is not cleaned good. Aircondition is given very abnormal sound. No Towel available on request after long time provide only one towel and have been told that they will provide another once they received from laundry. Bathroom floor drain is without cover. Room smells very bad. No basic needs available in room like a tea or coffee water only 2 small bottles. No water cattle for heating water for making tea or coffee.

      Reviewed June 11, 2021

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      3.2
      Muhamed from United Arab Emirates
      Solo traveler
      Classic King Room
      Stayed 1 night in July 2019

      My worst experience at hotel ”

      My room didn't have a fridge till i asked for it. Sheets smell like a feet. Dirty towels. Just two channels on tv with very bad signal. And no other activity outside the roam... Oh the toilet had no cover seet and the bath did not work well.. But the stuff was very good really and respected.

      Reviewed July 18, 2019

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      3.6
      Subhash from United Arab Emirates
      Business traveler
      Classic King Room
      Stayed 1 night in September 2021

      Night staff”

      staff not proper deal with guest specially night staff not co-operative.

      Reviewed September 14, 2021

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      12345
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