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Al Mukhtara International Hotel

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Review score
Based on 172 reviewsSee what guests said
5.9
Al Mukhtara International Hotel
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Lobby
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5.9 Guest rating
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"Pleasant visit overall good experience"

syed M.Pakistan
Bathroom
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7.7 Very good location
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7.7Location
  • 500 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Quadruple Room
...
  • City view
  • 20 m²/215 ft²
  • 4 single beds
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Quintuple
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  • City view
  • 30 m²/323 ft²
  • 5 single beds
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Twin Room
...
  • City view
  • 20 m²/215 ft²
  • 1 double bed
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Triple Room
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  • City view
  • 20 m²/215 ft²
  • 3 single beds
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Verified guest reviews

Agoda Reviews (172)
5.8
Filter by guest type:
Cleanliness5.2
Facilities5.2
Location7.7
Room comfort and quality4.9
Service5.5
Value for money6.1
Provided by verified guests of Agoda
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5.2
Mannan from Saudi Arabia
Family with teens
Quadruple Room
Stayed 2 nights in August 2017
Above average
Although we paid for the breakfast, but the food trays were empty and no refill was made , we and other guests were deprived of the breakfast this was on 1st Sep.
Reviewed September 04, 2017
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2.8
MUZZAMMIL from Saudi Arabia
Family with young children
Quadruple Room
Stayed 1 night in August 2017
Worst hotel i have ever been. its not a 4 star pro
Room lock was not working. Smelly toilet 2 star hotel (not 4 star) Dirty bed sheets Broken beds Smelly bridge which was not even working.
Reviewed September 02, 2017
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6.0
Syedul from United Kingdom
Group
Quintuple
Stayed 5 nights in June 2017
Bad customer service and worse experience
We arrived at the hotel and the Arab boy sitting on the desk was rude and did not give us our room. eventually after arguing and showing evidence of booking he gave us a quad room although we booked a 5 people room. One of my friends had to sleep on the floor for the next 4 days. We booked our room with breakfast and the hotel kept of saying that they dont see breakfast on their system This was their problem as my paper clearly stated breakfast included. After 2 days of fighting, eventually we got hold of the manager, My Mashiur, who sorted out this mess. Very unprofessional but unfortunately I have to warn people.
Reviewed July 13, 2017
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3.6
Khaled from Egypt
Solo traveler
Triple Room
Stayed 1 night in July 2017
50
Poor
Reviewed July 11, 2017
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10.0
Arshad from Saudi Arabia
Family with teens
Triple Room
Stayed 2 nights in June 2017
Exceptional
Amazing experience, Mukhtara International is just walkable distance to Mazjid-e-nabawi. Staff is very pleasing and friendly. Perhaps they should add more billingual staff or atleast one greater for non-Arabic customers
Reviewed June 04, 2017
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8.4
Mohammed from India
Family with young children
Quintuple
Stayed 2 nights in February 2017
Excellent
Close to the Haram, needs improvement in service
Reviewed June 04, 2017
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8.4
Mohammed from India
Family with young children
Quadruple Room
Stayed 2 nights in June 2017
Excellent
Closed to the Haram, service needs improvement
Reviewed June 04, 2017
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2.8
Sarmad from Saudi Arabia
Family with teens
Quadruple Room
Stayed 2 nights in March 2017
This hotel is not recommended at all
We stayed here for two nights but there was no cleaning service. Even towels were not provided. I asked cleaning staff and they replied we will do it tomorrow, when we will leave the hotel. Service was bad. WC in washroom was broken. The only good thing is that it is near to Haram.
Reviewed April 02, 2017
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7.6
syed from Pakistan
Couple
Quintuple
Stayed 2 nights in March 2017
Pleasant visit
Pleasant visit overall good experience
Reviewed March 26, 2017
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6.4
Muhammad from Indonesia
Couple
Triple Room
Stayed 2 nights in February 2017
Nice hotel, but...
I would say they should not be rated as 4 stars hotel since they don't provide anything in the room. Minimum amenities, no bottled water, coffee, tea or whatsoever. The only positive point is they are one of the cheapest hotel near to Masjid Nabawi. Overall it's not bad, they just need to step up a bit and provide better services.
Reviewed March 17, 2017
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Al Mukhtara International Hotel
|Review score 5.9
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