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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Escape to Alaya Resort Ubud for a luxurious, cultural, and relaxing getaway amidst rice fields. Ideal for two travelers seeking a tropical retreat. Enjoy contemporary Balinese design, pamper yourself at DaLa Spa, savor authentic Indonesian cuisine at Petani restaurant, and unwind by the outdoor pool. Immerse yourself in the charm of Ubud, Bali's cultural heart. Stay in the air-conditioned rooms with private balconies/terraces, free Wi-Fi, and rejuvenating showers. Explore nearby landmarks like the Sacred Monkey Forest Sanctuary and Saraswati Temple. Enjoy luxury amenities including a stunning pool, chic bar, invigorating massage services, and cozy shared lounge at Alaya Resort Ubud. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Sparkling clean
Located in heart of Bali
Check-in [24-hour]
Excellent room comfort & quality
Airport transfer
Front desk [24-hour]
Airport transfer
Bicycle rental
Valet parking
Fitness center
Spa
Shuttle service
Free Wi-Fi in all rooms!
15 travelers have booked today.
Based on 4,828 verified reviews
9.4
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9.2
9.1
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8.8
Location rating score
There are 129 places in walking distance!
Value for money | 8.8 |
Distance to city center | 1 km |
Location rating | 9.4 |
Nearest airport | Ngurah Rai International Airport (DPS) |
Distance to airport | 27.5 km |
Does Alaya Resort Ubud have bars on the premises?
Enjoy your holiday vacation the best way possible with Alaya Resort Ubud's bar and poolside bar available right in front of your doorstep for when you need a drink or two.
Does Alaya Resort Ubud provide shuttle service for getting around?
For your convenience when traveling around the city, Alaya Resort Ubud offers shuttle service right where you need it making it simple for you to get to places smoothly.
Does Alaya Resort Ubud have a fitness center?
Yes! Alaya Resort Ubud features fitness center that is purposefully located on site, catering to your active needs to remain in shape while on holiday getaway. For more details, please contact the property for more information.
Does Alaya Resort Ubud offer laundry services?
Yes! Alaya Resort Ubud offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.
What is the average travel time to the nearest airport from Alaya Resort Ubud?
The average travel time to get from Alaya Resort Ubud to the airport is 90 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.
What public parks are nearby Alaya Resort Ubud?
While residing at Alaya Resort Ubud, take joy in your morning or evening wander at nearby park which include Football Field, Tamanak playground, and Taman Desa Sayan.
What was the average room rate for Alaya Resort Ubud been in the past month?
The average room rate for Alaya Resort Ubud in the past month is 4456183.21 IDR, compared to city's average of 1650076.34 IDR.
What is the verified guest review consensus about Alaya Resort Ubud's pet services?
80.0% of our past guest assessments have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Alaya Resort Ubud down in the review section.
What is the average rating that past Families with older children have given to Alaya Resort Ubud?
Verified families with older children that have stayed at this property have given Alaya Resort Ubud an average rating of 9.0. You can check out more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Alaya Resort Ubud?
Verified local travelers that have stayed at this property have given Alaya Resort Ubud an average rating of 9.3. You can look up on more detailed customer ratings, and remarks for this property down in the review section.
Experience Luxury and Tranquility at Alaya Resort Ubud
Nestled in the heart of Bali's cultural hub, Alaya Resort Ubud offers a serene and luxurious retreat for travelers seeking a truly unforgettable experience. With its prime location just 1 kilometer from the city center, this 5-star resort provides easy access to the vibrant art scene, traditional markets, and iconic landmarks of Ubud. Built in 2012, Alaya Resort Ubud features 106 beautifully appointed rooms, each designed with a harmonious blend of contemporary elegance and traditional Balinese charm.
Check-in at Alaya Resort Ubud begins at 3:00 PM, allowing guests ample time to settle in and unwind after their journey. The warm and friendly staff are always ready to assist with any requests, ensuring a seamless and personalized check-in experience. As for check-out, guests can enjoy a leisurely morning as they have until 12:00 PM to bid farewell to this enchanting sanctuary.
Families traveling with young children will be delighted to know that Alaya Resort Ubud has a generous child policy. Children between the ages of 2 to 10 can stay free of charge, making it an ideal choice for a memorable family vacation. The resort's spacious rooms and lush surroundings provide a safe and nurturing environment for children to explore and play.
Indulge in the ultimate relaxation at Alaya Resort Ubud, where every detail is carefully crafted to ensure a truly blissful stay. With its tranquil ambiance, stunning natural surroundings, and impeccable service, this resort offers a haven of serenity amidst the bustling energy of Ubud. Whether you're seeking cultural immersion, rejuvenation, or simply a luxurious escape, Alaya Resort Ubud is the perfect choice for discerning travelers.
Unwind and Indulge in Alaya Resort Ubud's Entertainment Facilities
At Alaya Resort Ubud, guests can expect a range of entertainment facilities that cater to their relaxation and indulgence. The resort boasts a stylish bar where guests can unwind with a refreshing cocktail or sip on a glass of fine wine while enjoying the serene ambiance. For those seeking ultimate relaxation, the resort offers a luxurious spa and massage center where skilled therapists provide rejuvenating treatments that will leave guests feeling pampered and revitalized.
In addition to the spa and bar, Alaya Resort Ubud also features a beautiful garden where guests can take a leisurely stroll and immerse themselves in the lush greenery. The garden provides a tranquil escape from the hustle and bustle of everyday life, allowing guests to connect with nature and find inner peace. Moreover, the resort houses a gift and souvenir shop, offering a variety of unique and locally-made items that serve as perfect mementos of their stay in Ubud. Whether guests are looking for a relaxing drink, a rejuvenating massage, a peaceful garden retreat, or a special keepsake, Alaya Resort Ubud's entertainment facilities have something to offer for everyone's enjoyment.
Stay Active and Refreshing at Alaya Resort Ubud
At Alaya Resort Ubud, we understand the importance of staying active and refreshed during your stay. Our resort offers a range of sports facilities to cater to your fitness needs. Step into our state-of-the-art fitness center, equipped with modern exercise machines and equipment, perfect for those looking to maintain their workout routine. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to stay in shape.
After an invigorating workout, take a dip in our outdoor pool to cool off and relax. Surrounded by lush tropical gardens, our pool provides the perfect setting for a refreshing swim. You can also unwind by the poolside and soak up the sun while enjoying a refreshing beverage from our poolside bar. Sip on a tropical cocktail or indulge in a healthy smoothie to replenish your energy levels.
At Alaya Resort Ubud, we strive to provide our guests with a well-rounded experience that combines relaxation and fitness. With our fitness center, outdoor pool, and poolside bar, you can stay active, cool off, and enjoy a refreshing drink all in one place. Whether you're a fitness enthusiast or simply looking to unwind, our sports facilities are designed to cater to your needs.
Convenience Facilities at Alaya Resort Ubud
At Alaya Resort Ubud, guests can enjoy a range of convenient facilities that cater to their every need. The hotel offers a laundry service and dry cleaning, ensuring that guests can keep their clothes fresh and clean throughout their stay. For those who prefer to dine in the comfort of their rooms, room service is available, allowing guests to indulge in delicious meals without leaving the comfort of their accommodations. Safety deposit boxes are provided for guests to store their valuables securely, giving them peace of mind during their stay. The concierge service is also available to assist guests with any requests or recommendations, making their stay even more enjoyable.
For guests who need to stay connected, Alaya Resort Ubud offers Wi-Fi in public areas as well as free Wi-Fi in all rooms, ensuring that guests can easily access the internet and stay connected with their loved ones. The hotel also provides a designated smoking area for guests who smoke, allowing them to enjoy their habit in a designated space without affecting other guests. Additionally, luggage storage is available for guests who arrive early or have late departures, providing them with a convenient solution to store their belongings. Lastly, the daily housekeeping service ensures that guests can enjoy a clean and tidy room throughout their stay, adding to their overall comfort and satisfaction. With these convenience facilities, Alaya Resort Ubud aims to provide a seamless and enjoyable experience for all guests.
Convenient Transport Facilities at Alaya Resort Ubud
At Alaya Resort Ubud, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure your stay with us is hassle-free and enjoyable.
For those arriving by air, our airport transfer service is available to pick you up from Ngurah Rai International Airport and bring you directly to the resort. Our friendly and professional drivers will ensure a smooth journey, allowing you to relax and soak in the beautiful surroundings of Bali.
If you're looking to explore the local area, our tour service can help you discover the best of Ubud and its surrounding attractions. From cultural landmarks to natural wonders, our knowledgeable guides will take you on an unforgettable journey.
For guests with their own vehicles, we provide valet parking and a car park onsite. Rest assured that your vehicle will be safe and secure throughout your stay.
To make getting around even easier, we offer a shuttle service to popular destinations in Ubud. Whether you're heading to the famous Monkey Forest or exploring the vibrant local markets, our shuttle will transport you comfortably and conveniently.
If you prefer to drive yourself, we also have car hire services available. Explore Bali at your own pace and discover hidden gems off the beaten path.
For those who prefer the convenience of taxis, our resort can arrange taxi services for you. Whether you're heading to a nearby restaurant or exploring further afield, our reliable taxi service will ensure you reach your destination with ease.
If you're looking to book tickets for attractions or events, our ticket service can assist you. From traditional Balinese dance performances to adrenaline-pumping water sports, we can help you secure tickets to the experiences that interest you.
At Alaya Resort Ubud, we understand that convenience is key. That's why we offer self-parking and a car park free of charge for guests who prefer to drive themselves.
With our range of transport facilities, your journey to Alaya Resort Ubud will be stress-free, and your exploration of Bali will be effortless. Book your stay with us today and let us take care of the rest!
Luxurious Room Facilities at Alaya Resort Ubud
Indulge in a world of comfort and luxury with the exceptional room facilities at Alaya Resort Ubud. Each room is thoughtfully designed to provide a serene and relaxing atmosphere for guests to unwind and rejuvenate.
Step into your room and feel the cool breeze of the air conditioning, ensuring a comfortable stay even in Bali's tropical climate. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your stay. Say goodbye to bad hair days with the hair dryer available in each room, allowing you to style your hair effortlessly.
Quench your thirst with the well-stocked mini bar, offering a variety of refreshing beverages and snacks. Step out onto your private balcony or terrace and soak in the breathtaking views of the surrounding lush greenery. Stay entertained with the satellite/cable TV, providing a wide range of channels for your viewing pleasure.
Keep your drinks and snacks cool with the refrigerator provided, ensuring you have everything you need for a comfortable stay. With these exceptional room facilities, Alaya Resort Ubud offers a truly unforgettable experience for its guests.
Indulge in Culinary Delights at Alaya Resort Ubud
At Alaya Resort Ubud, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities available, including a coffee shop, a restaurant, and room service, you are sure to find the perfect option to satisfy your cravings.
Start your day off right with a delectable breakfast buffet, offering a wide array of international and local dishes. From freshly baked pastries to made-to-order omelettes, there is something to please every palate. The restaurant at Alaya Resort Ubud takes dining to new heights, serving up a fusion of Indonesian and international cuisine in a stylish and contemporary setting. Indulge in flavorful dishes crafted with the finest ingredients, while enjoying the tranquil views of the surrounding lush greenery.
If you prefer a more casual setting, the coffee shop is the perfect spot to relax and unwind. Sip on a freshly brewed cup of coffee or enjoy a light snack while soaking in the serene atmosphere. For those who prefer to dine in the comfort of their own room, room service is available, allowing you to enjoy a delicious meal without having to leave the comfort of your accommodation.
With daily housekeeping ensuring that your dining area is always clean and tidy, you can focus on enjoying your culinary journey at Alaya Resort Ubud.
Luxurious and Spacious Rooms at Alaya Resort Ubud
Discover a range of luxurious and spacious rooms at Alaya Resort Ubud in Bali, Indonesia. Whether you are a domestic resident or an international traveler, Alaya Resort Ubud offers a variety of room types to suit your preferences and needs.
Choose from the Alaya Room, Alaya Suite, Deluxe Room, Deluxe Room Spa Packages, and Family Room. The Alaya Room, spanning 51 square meters, features either two single beds or one double bed, ensuring a comfortable stay. For domestic residents with a valid KITAS, the Alaya Room - Domestic Residents, Valid KITAS Only offers the same spaciousness and bed options.
For those seeking ultimate luxury, the Alaya Suite is the perfect choice. With a generous size of 106 square meters, this suite features a plush king bed and ample space to relax and unwind. Domestic residents with a valid KITAS can also enjoy the Alaya Suite - Domestic Residents, Valid KITAS Only.
Booking your stay at Alaya Resort Ubud through Agoda ensures you get the best prices and a hassle-free experience. With Agoda's competitive rates and user-friendly platform, you can easily find and book your preferred room type at Alaya Resort Ubud. Don't miss out on the opportunity to experience the luxurious accommodations and impeccable service at this stunning resort in Ubud, Bali.
Experience Tranquility and Culture in Ubud, Bali
Nestled amidst the lush greenery and picturesque landscapes of Bali, Alaya Resort Ubud offers a serene retreat in the heart of Ubud. Known as the cultural and artistic hub of the island, Ubud is a charming town that exudes an enchanting blend of traditional Balinese charm and modern sophistication.
Immerse yourself in the rich cultural heritage of Ubud by exploring the numerous art galleries, museums, and traditional markets that line the streets. Discover exquisite handcrafted souvenirs, intricate wood carvings, and vibrant paintings that showcase the immense talent of the local artisans. Indulge your senses in the tantalizing flavors of Balinese cuisine at the many local restaurants and cafes that offer a wide range of traditional and international dishes.
For nature lovers, Ubud is a gateway to breathtaking natural wonders. Embark on a trek through the lush rice terraces, cascading waterfalls, and dense jungles that surround the town. Visit the sacred Monkey Forest, where you can observe playful monkeys in their natural habitat and explore ancient temples hidden within the sanctuary. Whether you seek relaxation, cultural immersion, or outdoor adventures, Ubud offers a truly unforgettable experience for every traveler.
Convenient Transportation Options to Alaya Resort Ubud
Nestled amidst the lush greenery of Ubud, Bali, Alaya Resort Ubud offers a tranquil escape for travelers seeking a peaceful retreat. Getting to this idyllic resort from the nearest airports in Bali is a breeze, ensuring a seamless start to your vacation.
If you are arriving at Ngurah Rai International Airport, the most convenient way to reach Alaya Resort Ubud is by hiring a private transfer. The resort can arrange a comfortable and air-conditioned car or van to pick you up directly from the airport. This option allows you to sit back and relax as you enjoy the scenic drive through Bali's picturesque landscapes.
Alternatively, for a more budget-friendly option, you can take a taxi from the airport to Alaya Resort Ubud. The official airport taxi counter is located just outside the arrivals hall, making it easily accessible. The journey from Ngurah Rai International Airport to Ubud typically takes around 1.5 to 2 hours, depending on traffic conditions.
If you prefer public transportation, you can take a shuttle bus from the airport to Ubud. The shuttle bus service operates regularly and offers a cost-effective way to reach Alaya Resort Ubud. The bus will drop you off at the Ubud central area, from where you can easily hire a taxi or walk to the resort, which is located within a short distance.
Whichever mode of transportation you choose, the journey to Alaya Resort Ubud promises to be an enchanting experience, as you soak in the beauty of Bali's tropical landscapes and anticipation of the blissful retreat that awaits you.
Discover the Enchanting Surroundings of Alaya Resort Ubud
Nestled in the heart of Bali's cultural hub, Alaya Resort Ubud is surrounded by a plethora of captivating landmarks and attractions. Just a stone's throw away from the resort, you'll find the famous Sacred Monkey Forest Sanctuary, where you can wander through lush greenery and interact with playful monkeys. For a breathtaking view of Bali's iconic terraced rice fields, head to the Tegallalang Rice Terrace and immerse yourself in the tranquility of nature.
If you're in the mood for a leisurely stroll, the Campuhan Ridge Walk is a must-visit. This scenic trail offers panoramic views of Ubud's lush landscape, making it a perfect spot for nature enthusiasts and photography enthusiasts alike. Another intriguing site worth exploring is the Elephant Cave, known locally as Goa Gajah. This ancient archaeological site features a mysterious cave entrance adorned with intricate stone carvings.
For those seeking a refreshing escape, Tegenungan Waterfall is a short drive away from the resort. Surrounded by lush greenery, this natural wonder offers a picturesque setting for swimming or simply enjoying the cascading waters. Animal lovers will delight in a visit to the Bali Zoo and Bali Bird Park, where you can get up close and personal with a variety of exotic creatures.
To immerse yourself in Bali's rich cultural heritage, a visit to the Tirta Empul Temple is a must. This sacred water temple is renowned for its holy spring and traditional purification rituals. For an unforgettable experience, head to the Mason Elephant Park and embark on a once-in-a-lifetime elephant encounter. And don't forget to explore the vibrant UBUD ART MARKET, where you can find an array of traditional handicrafts, artwork, and souvenirs.
With its prime location surrounded by these captivating landmarks and attractions, Alaya Resort Ubud is the perfect base for exploring the enchanting wonders of Bali. Whether you're seeking adventure, tranquility, or cultural immersion, this resort offers an unforgettable experience for every traveler.
Delicious Dining Experiences at Alaya Resort Ubud
Alaya Resort Ubud is surrounded by a plethora of exceptional dining options that will tantalize your taste buds. Just a stone's throw away, you'll find Secret Garden Village, a unique restaurant that offers a delightful culinary journey amidst a lush garden setting. For those craving authentic Indonesian cuisine, Bebek Tepi Sawah Restaurant Ubud is a must-visit, serving up mouthwatering Balinese dishes in a serene rice field backdrop. Warung Pondok Madu is another nearby gem, known for its traditional Indonesian fare and warm hospitality. If you're in the mood for some local street food, head to Sun Sun Warung, where you can savor delicious Indonesian snacks and refreshing drinks. For those seeking a taste of Italy, Umah Pizza is the perfect spot, offering a wide variety of wood-fired pizzas. Naughty Nuri's Ubud is a legendary establishment renowned for its finger-licking ribs and vibrant atmosphere. Kebun Bistro is a charming garden restaurant that serves up delectable international cuisine, while Milk & Madu Ubud is a trendy cafe known for its extensive menu of healthy and indulgent dishes. Watercress Ubud is a popular choice for its fresh and vibrant salads, sandwiches, and smoothies. Finally, Suka Espresso [Ubud] is a cozy cafe that specializes in artisanal coffee and scrumptious brunch options. With such a diverse array of dining choices, Alaya Resort Ubud ensures that every meal is a memorable experience.
Shop till you drop in Ubud
Alaya Resort Ubud is surrounded by a plethora of shopping landmarks that will delight any shopaholic. Just a stone's throw away from the hotel, you'll find Chez Monique Jewelry Shop, where you can browse through a stunning collection of handcrafted jewelry. For those interested in traditional Balinese crafts, Mas Village - Woodcarvers is a must-visit. Here, you can witness skilled artisans creating intricate wooden masterpieces. Shivaloka Soul Jewelry offers a unique selection of spiritual and bohemian-inspired accessories, perfect for those looking for meaningful souvenirs. Satria Agrowisata is a great place to explore and sample local coffee and tea products, while Risya Craft showcases a wide range of beautiful handmade textiles and home decor items. Fipper is a popular footwear brand known for its comfortable and stylish flip-flops, ideal for strolling around Ubud. Food lovers will enjoy visiting KOU Cuisine, a boutique store offering a variety of gourmet products and ingredients. Tegallalang Handicraft Center is a treasure trove of Balinese handicrafts, from intricately carved masks to colorful batik fabrics. Celuk Village - Silver and Gold is renowned for its exquisite silver jewelry, and Studio Perak is a haven for those seeking unique and contemporary silverware designs. With such a diverse selection of shopping options, Alaya Resort Ubud is the perfect base for a memorable shopping spree in Bali.
Affordable Luxury at Alaya Resort Ubud
Experience the perfect blend of luxury and affordability at Alaya Resort Ubud in Bali, Indonesia. With an average room price of $220, Alaya Resort Ubud offers exceptional value for money compared to the average price of a hotel room in Bali, which stands at $212.
At Alaya Resort Ubud, you can indulge in a world-class experience without breaking the bank. Immerse yourself in the tranquil beauty of Ubud, known as the cultural heart of Bali, while enjoying the comfort and elegance of this exquisite resort. From the moment you step into the lobby, you will be greeted by warm hospitality and a serene ambiance that sets the tone for your stay.
Each room at Alaya Resort Ubud is thoughtfully designed to provide a haven of relaxation and rejuvenation. With modern amenities, stylish furnishings, and breathtaking views of the lush surroundings, you'll feel like you've entered a paradise of your own. Whether you choose a Deluxe Room, a Suite, or a Pool Villa, you can expect nothing but the utmost comfort and luxury.
Don't miss the opportunity to experience the best of Bali without breaking the bank. Book your stay at Alaya Resort Ubud today and enjoy the perfect balance of affordability and indulgence.
Exceptional Stay with Amazing Staff
Alaya Resort Ubud in Bali, Indonesia offers an exceptional stay with amazing staff. Guests have loved their experience and highly recommend this resort. The staff at Alaya Resort Ubud are known for their friendliness and great service. They are welcoming, approachable, and always attentive to the needs of their guests. The resort's location is also highly praised, providing a great base for exploring the beautiful surroundings of Ubud. The rooms are spacious, beautiful, and impeccably clean, ensuring a comfortable and relaxing stay. The resort's amenities are also top-notch, with a great pool and delicious food. Whether you are looking for a peaceful getaway or an adventurous vacation, Alaya Resort Ubud is the perfect choice.
Unforgettable Stay at Alaya Resort Ubud
Discover a truly exceptional experience at Alaya Resort Ubud, where guests rave about their unforgettable stay. With an impressive overall rating of 9.1, it's no wonder that this resort is a top choice for travelers seeking a memorable vacation in Bali, Indonesia.
One of the standout features of Alaya Resort Ubud is its exceptional staff performance, earning a remarkable rating of 9.3. Guests consistently praise the friendly and attentive service provided by the staff, who go above and beyond to ensure a comfortable and enjoyable stay. Whether you need assistance with booking tours, arranging transportation, or simply seeking recommendations for local attractions, the dedicated team at Alaya Resort Ubud is always ready to assist with a warm smile.
Another highlight of this remarkable resort is its unbeatable location, earning an impressive rating of 9.4. Nestled amidst the lush greenery of Ubud, Alaya Resort Ubud offers a tranquil retreat away from the hustle and bustle of the city. Guests can enjoy the serenity of the surrounding rice fields and immerse themselves in the rich cultural heritage of Bali. With popular attractions such as the Ubud Monkey Forest and Ubud Palace just a short distance away, guests have easy access to explore the vibrant local scene.
From the moment you step foot into Alaya Resort Ubud, you'll be captivated by its impeccable cleanliness and comfort, earning ratings of 9.1 and 9.2 respectively. The resort's well-appointed rooms and suites provide a haven of relaxation, featuring modern amenities and traditional Balinese touches. The attention to detail in the design and furnishings ensures a comfortable and luxurious stay for every guest. Additionally, the resort's commitment to cleanliness ensures a pristine environment, allowing guests to fully unwind and rejuvenate.
With its exceptional staff performance, unbeatable location, and impeccable cleanliness and comfort, Alaya Resort Ubud promises an unforgettable stay in Bali. Book your stay today and experience the magic of this extraordinary resort.
Excellent8.9
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Nyepi Religious Day
Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017
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Airport transfer
Located in heart of Bali
Free Wi-Fi in all rooms!
Air conditioning
Wonderful Stay at Alaya! ”
What an amazing hotel Alaya is! Had a wonderful stay, starting with the drive from Canggu - the car arrived and it was spotless, with free biscuits and water! The room itself was gorgeous, spotlessly clean with a huge bathtub and super comfy bed. The balcony also was a lovely touch! Classy room with 5* feel, everything looked new and well cared for. We didn’t get a chance to try all of the restaurants, but the Brasserie for breakfast was lovely and the combination of buffet/a la carte gave maximum choice. The pools were a good temperature and again, spotlessly clean. Service around the pool could be a tad slow at times, but the food and drinks always good when they came. The highlight has to be the spa by far - we booked in for a two hour session during their happy hour for the spa and I genuinely don’t think we will ever beat the experience (or price!). The massage and treatments we got were second to none and it’s the small touches like sweet ginger tea before and after that really make the difference. Special mention must go to Egi at the front desk - we had an issue with our laundry whereby it was supposed to be done in 24 hours, but wouldn’t be ready until after we left. He spent all night fixing the issue and not only did he locate the laundry, but it was all washed and pressed! Thanks so much Egi! This really was one of the loveliest hotels we’ve ever stayed at and I couldn’t recommend it enough if you’re looking for a hotel in Ubud. Try it - you won’t be disappointed!
Good location and excellent service.”
This is a great accommodation in Ubud. The atmosphere inside the hotel is fresh and warm, surrounded by nature. The rooms are spacious and clean, with a shower (which is very pleasing for Thai tourists). The breakfast is decent and the staff are all very good. There are both restaurants and supermarkets nearby. It takes a little while to walk to the Ubud Art Market, but it's not a problem because you can enjoy walking around the city and visiting the temples, which are symbols of Bali.
Excellent Service”
We are very pleased with the extraordinary service presented by the Alaya Team. Coming from the hospitality industry myself, I feel warmth welcome and each of the employees here service with a genuine heart. From the time we entered the Resort with help rendered by the staff for our luggages, immediately welcome drinks and towels was provided. Upon check-in the staff who showed us to our room explained the Resort facilities in detail and assist us on luggages. additional amenities was also provided for replenishment. Room is spacious and most importantly it is very clean, rain shower is strong. I particularly find the wooden “DnD & Housekeeping” door hanging knob creative! For daily breakfast, the team actually knew how many times you had breakfast with them, this is thoughtful and introduction to the ala carte menu is well-explained. Special thanks to the young fair lady, Nathalia or Natalia whom approached us during our breakfast and check if everything is fine during our stay. she even go the extra mile to help us arrange our requested room housekeeping timing as we wanted to rest after back from sunrise tour at mt batur. she also chat with us and introduce to us places where we can visit around the area. she portray a very Splendid service and very attentive when engaging with guests. Improvement: Our room was around a 5mins walk from the lobby, with luggages it will be quite difficult to carry up and down 2 levels without the lifts nevertheless it was a great stay and I cant wait to be back! strongly recommend this place to my family and friends. Thank you Alaya Team! You guys are the Gem of the Resort 😊
Dear Edna, Greetings from Alaya Resort Ubud. Thank you for staying with us and sharing your wonderful review following your recent stay at Alaya Resort Ubud. We cannot thank you more for your incredibly kind words and for awarding us an excellent rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you. Moreover, we’re delighted to hear that Ibu Nathali made your day. She will be so happy to read your review. It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know. Warm Regards, Dewi Mas, CHA, CHT. General Manager
Best customer service!!”
PROS: I've been to many 5-star hotels and resorts, and Alaya Resort Ubud definitely stands out. They went above and beyond in a special birthday celebration request for my partner, which just shows how much they care for their customers. Thank you so much. My partner complimented this resort called it 6 Stars, which is huge as she rarely gives compliments. The location is beautiful, the pools are clean and nicely kept. CONS: The food is quite average and limited but okay for buffet style and menu provided which is nice. The gym is very small. When i arrived, the gym also had the view covered which was unfortunate as in the picture it was one of the highlights. The DaLa Spa was amazing in customer service and environment setting however the masseuse technique unfortunately did not match the price.
Dear Alan, Thank you for staying with us and sharing your wonderful review following your recent stay at Alaya Resort Ubud. We feel honored to read your review, especially mentioning us as a "6 stars" resort. The team was highly grateful to know that a small thing we did created such memorable memories in your life, which would be a significant booster for the team to keep improving our service quality. On the other hand, your honest constructive feedback was significantly valuable for our improvement. The breakfast quality, the gym (which was, unfortunately, undergoing bamboo maintenance), and the massage technique issues have been shared with our respective team and surely will be our guidance in improving our service quality. Once again, thank you for your wonderful review. Rest assured, the team looks forward to another opportunity to host you back at Alaya Resort Ubud. Regards Dewi Mas, CHA, CHT
Not a single thing to complain about.”
This was in the heart of Ubud city. Everything was walking distance. Staff was beyond friendly and overly nice. All rooms including public spaces were new and clean. Love the turn-down service. Food was delicious. Pool is peaceful with beautiful tropical plants. This resort made our vacation comfortable & memorable. NOt a single thing to complain about.
Dear Nykki, Greetings from Alaya Resort Ubud. Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience during your stay with us in Ubud. It’s great to know that you enjoyed our location, the friendliness of our staff, and the cleanliness of our facilities. We’re especially pleased that you appreciated the turn-down service and the peaceful ambiance of our pool area. Your kind words and detailed feedback mean a lot to us, and they serve as a great motivation for our team to continue providing exceptional experiences. We look forward to welcoming you back for another memorable stay in the future! Regards Dewi Mas, CHA, CHT. General Manager