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Alfa Star Hotel and Resto
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Restaurant
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Musi River - 2.3 km from property
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Punti Kayu Forest - 5 km from property
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Kemaro Island - 6 km from property
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2.0 Location score
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2.0Location
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Alfa Star Hotel and Resto

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Review score
From 1 reviewSee what guests said
2.0
  • Free airport transfer

  • Air conditioning

  • Daily housekeeping

  • Laundry service

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Business Room
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  • No view
  • Non-smoking
  • 2 single beds or 1 double b...
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Deluxe Room
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  • No view
  • Non-smoking
  • 2 single beds or 1 double b...
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Verified guest reviews

Agoda Reviews (1)
2.0
Review score
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Cleanliness2.0
Location2.0
Room comfort and quality2.0
Service2.0
Value for money2.0
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Showing 1 review
2.0
Bram from Indonesia
Business traveler
Deluxe Room
Stayed 5 nights in August 2015
Alfa Star buruk pelayanan
1. saat saya memesan kamar di saya mendapat kamar... setibanya di hotel alfa star palembang saya dikejutkan oleh pelayanannya karena saat kami kerecepsionis ternyata kamarnya tidak tersedia.. sedangkan saya jelas2 sudah membayar kamar tersebut via online menggunakan kredit card.. 2. belum lagi pengembalian uangnya tidak sampai 100% persen sesuai yang saya bayarkan setelah menunggu 4 jam pada hari itu. 3. waktu pengembaliannya pun memakan waktu 3 hari... 4. saya tidak tau apakah ini kesalahan dari agoda.com atau dari hotel itu sendiri... demikian dari saya mohon dapat ditinjau kembali permasalahan ini... salam,
Reviewed August 31, 2015
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