Recent customer comments

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Very good



based on 2468 reviews
  • Cleanliness 7.9
  • Facilities 6.4
  • Location 7.1
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 8.1
  • Food and dining 6.9
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Shih from Malaysia
Groups
Deluxe
Stayed 3 nights in December 2014
Noisy hotel
Staff
Extremely noisy hotel
Reviewed December 31, 2014

Prashant from Malaysia
Couples
Grand Deluxe with Bathtub
Stayed 4 nights in November 2014
Average Hotel
Location, Friendly Staff & Rooftop Pool
This hotel has a great location, friendly staff (some cannot speak English) and a pretty good rooftop pool. Quite overpriced especially during peak seasons and don't be fooled by the pictures. They were probably taken a while back when the hotel was new. This would certainly be rated as a budget hotel in my opinion. Would not pay so much again.
Reviewed December 29, 2014

greg from Australia
Solo travelers
Deluxe
Stayed 2 nights in December 2014
good for price
staff breaky
Good but think they give you a tired room with agoda book yourself maybe not cheaper
Reviewed December 26, 2014

Per from Sweden
Solo travelers
Deluxe
Stayed 4 nights in December 2014
Nice hotel
Rooms, pool, staff
Stayed only 4 days. Nice clean hotel situated a bit from the beach but OK with 15 min walk.
Reviewed December 22, 2014

Pichai from Thailand
Solo travelers
Deluxe
Stayed 2 nights in December 2014
Good service
Swimming pool, operator service, bus service
Reviewed December 21, 2014

Yi from Singapore
Groups
Premier Room
Stayed 3 nights in December 2014
Alresco Phuket Hotel
Near to bangala Street
Great Customer service with rooftop swimming pool
Reviewed December 18, 2014

Fannie from Malaysia
Families with young children
Deluxe
Stayed 3 nights in December 2014
No good
No good
Reviewed December 16, 2014

Michelle from Australia
Couples
Deluxe
Stayed 5 nights in November 2014
Good Location
Location, pool , staff
we had a room at the front, which was ok, except the toilet leaked from the bowl so it was smelly and you needed to hose down before you used it or it wouldn't be nice to stand in. They need to step up with their housekeeping there were hand prints on the bedhead which were above where you would normally have any marks, also the room could just do with a good clean. The breakfast was adequate nothing special. The pool was great, great view , it would be great if they had a bar up there so you could get a drink and a cocktail and watch the sunset. Staff were very nice and went out of there way to help in any way they could.
Reviewed December 16, 2014

tee from Malaysia
Couples
Deluxe
Stayed 2 nights in December 2014
Best hotel
Comfortable, good strategic and clean
Good,best and friendly staff
Reviewed December 13, 2014

PASEHA from Singapore
Families with young children
Deluxe
Stayed 4 nights in December 2014
Pleasant
Safe, Clean & Comfort
Nice to stay and the staff very helpful. Hopefully they can provide halal food in future for muslim guests like us.
Reviewed December 13, 2014


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