Recent customer comments

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Very good

based on 2468 reviews
  • Cleanliness 7.9
  • Facilities 6.4
  • Location 7.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 8.1
  • Food/Dining 6.9
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Hussain from Australia
Solo traveler
Stayed 8 nights in May 2014
I love Phuket....its just amazing...
Staff Room Location
Its excellent hotel very friendly staff and good location
Reviewed May 28, 2014

Yeo from Singapore
Family with older children
Alfresco Suite
Stayed 3 nights in September 2013
Relaxing stay
Friendly staff, shuttle service to shopping centre, massage centres accessible
Reviewed May 19, 2014

FAIYAZ from India
Stayed 3 nights in January 2014
good location, nice pool n nice for honeymooners
infinity pool is good, international breakfast is satisfying, rooms in good condition
we had gone on our honeymoon to phuket to 8th to 11th jan. the hotel is comparatively in a good loacation u can walk to the beach n bangla road but the hotel provides shuttle too. there are a couple of indian restaurants kohinoor being the best. the breasfast buffets contains pork too but in a different section so vegetarians can hav bread, fruits n juices available in variety. the pool area on the roof is beautiful a good sun deck n an infinity pool the pictures tell a true story no doubt. if you are going on your own there are trip bookers available everywhere but remember to bargain. in short a good stay
Reviewed May 16, 2014

Noor from Malaysia
Family with young children
Stayed one night in June 2013
Beautiful and friendly
Beautiful hotel,friendly staff
Reviewed May 15, 2014

ng from Hong Kong
Solo traveler
Grand Deluxe with Bathtub
Stayed 6 nights in May 2014
Phuket is very nice, seafood and food delicious
Price valuable
room is not clean when we check in at midnight, n the manager extremely impolite n tell us clean up by ourselvesI think Phuket is a tourist city and we must have many choice and hope they will improve the service one day. Overall the facility and price is ok.
Reviewed May 11, 2014

RAJENDRA from India
Solo traveler
Stayed 2 nights in April 2014
It's a budget value fr money hotel
Location, fare, no frills
Reviewed May 10, 2014

Mark from United Kingdom
Family with young children
Stayed 7 nights in April 2014
Relatively inexpensive and basic
Clean rooms, tasteful decor
Generally fine. The island of Phuket is stunningly beautiful. The Pool always seemed to have a problem: either there was very little water, or too much and overflowing. Bathroom water was frequently brown; unpleasant to bathe and brush teeth in. Terrible buiding work outside I.e. pavements: gaping, dangerous holes.
Reviewed April 27, 2014

Allan from Singapore
Stayed 2 nights in April 2014
It's a mistake that we book in this hotel!
breakfast only
Reviewed April 25, 2014

Rachel from Australia
Solo traveler
Stayed 4 nights in April 2014
The room was hot and not what the website said
Central location , close to taxi, fast check in check our
Was disappointed in the whole place. The beds were hard, the room was hot, the bathroom smelt like mould and the pool wasn't even functioning. Will not be recommending this place to anyone anytime soon. Majority of the staff where lovely, except the staff member who checked us out she was sleeping at the desk and acted like she couldn't be bothered even though it was her job.
Reviewed April 25, 2014

Kallaya from Thailand
Stayed one night in April 2014
comfortable & near beach
bed room wifi
Reviewed April 13, 2014


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