Alicia Hotel & Restaurant
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7.9
Very good
/10
(249 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location
Parking
Available
  • National Statistics Office480 m
  • Embarcadero530 m
  • Legazpi Airport550 m
  • Aquinas University Hospital810 m
  • Lignon Hill Nature Park1.01 km
  • ATV At Lignon Hills Nature's Park1.02 km
  • LKY Metro Transport and Hub1.09 km
  • Bicol Heritage Park1.24 km
  • SM Savemore1.35 km
  • JY Minimart1.51 km
  • Free Wi-Fi

    Alicia Hotel & Restaurant

    Capt. F. Aquende Drive, Cruzada, Legazpi, Philippines - See map
    "Very helpful personnel - you're the best."
    antono - December 9, 2018
    Exceptional reputation
    Recommended by 100% of guests
    Excellent service
    8.2 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Laundry service

    Cheaper than 88% of all properties in Legazpi in the last 24 hours

    Compared to 94 Legazpi properties at Agoda for various dates

    Property ranking|Compared to 94 Legazpi properties
    See all rankings
    Cheapest price score
    Location score
    8.3/10
    Room comfort score
    7.5/10
    Service score
    8.2/10
    Better than
    88
    %
    of Legazpi properties
    Better than
    86
    %
    of Legazpi properties
    Better than
    85
    %
    of Legazpi properties
    Better than
    84
    %
    of Legazpi properties
    Value for money7.8
    Location rating8.3
    Nearest airportLegazpi Airport (LGP)
    Distance to airport550 m

    Rooms available at Alicia Hotel & Restaurant

    1 Bedroom Superior
    1 Bedroom Superior
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 double bed
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    Standard Two Single Beds
    Standard Two Single Beds
    ...
    • Non-smoking
    • Shower
    • 2 single beds
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    Standard Double
    Standard Double
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 double bed
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    Suite Room
    Suite Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed
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    Superior Deluxe
    Superior Deluxe
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 2 single beds
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    Family Room
    Family Room
    ...
    • Non-smoking
    • Shower
    • 2 single beds and 1 double ...
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    Standard Single
    Standard Single
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 single bed
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    What people love about Alicia Hotel & Restaurant

    • 7.2
      Very good
      Location

      "Out of the way (15 min by tricy) from city center, clean enough, with resto"

      Vietrez

      |

      February 13, 2017

    • 8.0
      Very good
      Spaciousness

      "It was spacious, great for families and i loved their comforter."

      Ma F.

      |

      April 22, 2017

    • 8.0
      Very good

      "The food is okay and they provide welcome drinks of your choice."

      Edimar

      |

      June 23, 2018

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    More about Alicia Hotel & Restaurant

    More about Alicia Hotel & Restaurant

    8.0
    Very good

    "The location from the airport is very near as well as from o..."

    Avelino

    |

    September 12, 2016

    An overview

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    Most talked about facilities

    Housekeeping
    12 mentions
    Breakfast
    10 mentions
    Swimming Pool
    9 mentions
    Food & Dining
    7 mentions

    What they offer

    8.0
    Very good
    Staff 

    "The food is awesome!All the staff are accommodating and frie..."

    Carlos

    |

    July 25, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most helpful reviews for Alicia Hotel & Restaurant
    Couple
    Stayed 2 nights in April 2019
    1 Bedroom Superior
    Exceptional9.6
    Facilities, food and people are very goodGood work to the members of staff, facilities are on point, room was nice and clean. Some needs improvement like soap dish, clothes hanger in CR and pool area needs a anti-slip matting since stairs going to the rooms are near in the pool, floor was slippery when someone uses the pool.
    Lelandfrom PhilippinesReviewed April 21, 2019
    Couple
    Stayed 3 nights in March 2019
    Standard Double
    Excellent8.0
    I enjoyed the 3 day stay there but you should understand that this is older place. Small rooms no queen bed, but ok for me. Staff provided excellent service, extra towel, fixed the toilet seat, etc always prompt and efficient. Restaurant is very nice facility food was also good. The pool is small but clean and nice, water a little cold. Nice quiet place, would stay again.
    Dalefrom United StatesReviewed April 04, 2019
    Business traveler
    Stayed 1 night in June 2018
    1 Bedroom Superior
    Excellent8.0
    Perfect for an early morning flightThe Hotel is 2 minutes away from the Airport and offers a complimentary airport transfers. The food is okay and they provide welcome drinks of your choice. The internet in main building and resto works perfectly fine but the rooms are not very Okay. The rooms, however, in the anmex building looks new and well maintained, but internet connection, both data and wifi are not working. Hot showers are working perfectly during my stay.
    Edimarfrom PhilippinesReviewed June 23, 2018
    Couple
    Stayed 1 night in October 2017
    Standard Two Single Beds
    Exceptional9.2
    Facilities and Staff excellant. Food selection poor.Everyone on staff goes out of their way to provide an excellent experience. The restaurant needs a new menu . There is a restaurant in a nearby hotel with excellent food. Also you can go to the Pacific Mall by tricycle for 50 pesos and get fast food. Staff and Security personnel excellent. Real close to the airport.
    douglasfrom PhilippinesReviewed November 01, 2017
    Family with teens
    Stayed 1 night in April 2017
    Family Room
    Excellent8.0
    Great stayThey have two buildings, we stayed at the annex. It was spacious, great for families and i loved their comforter. The only con was their staff at the restaurant, they didnt seem to know how to serve. Their service was slow but aside from that, everything was well.
    Mafrom PhilippinesReviewed April 22, 2017

    Reviews of Alicia Hotel & Restaurant from real guests

    Provided by verified guests of Agoda
    7.9
    /
    10
    Cleanliness8.0
    Facilities7.7
    Location8.3
    Room comfort and quality7.4
    Service8.2
    Value for money7.8
    High score for Legazpi
    Rating
    9+ Exceptional (36)
    8-9 Excellent (39)
    7-8 Very Good (38)
    6-7 Good (20)
    <6 Below Expectation (23)
    Time of the year
    Mar - May (60)
    Jun - Aug (18)
    Sep - Nov (33)
    Dec - Feb (45)
    All guests (249)
    All room types
    All languages

    Show reviews that mention 

    Showing 156 verified guest comments
    12345
    9.6
    Exceptional
    Leland from Philippines
    Couple
    1 Bedroom Superior
    Stayed 2 nights in April 2019

    Facilities, food and people are very good”

    Good work to the members of staff, facilities are on point, room was nice and clean. Some needs improvement like soap dish, clothes hanger in CR and pool area needs a anti-slip matting since stairs going to the rooms are near in the pool, floor was slippery when someone uses the pool.

    Reviewed April 21, 2019
    8.0
    Excellent
    Dale from United States
    Couple
    Standard Double
    Stayed 3 nights in March 2019

    I enjoyed the 3 day stay there but you should understand that this is older place. Small rooms no queen bed, but ok for me. Staff provided excellent service, extra towel, fixed the toilet seat, etc always prompt and efficient. Restaurant is very nice facility food was also good. The pool is small but clean and nice, water a little cold. Nice quiet place, would stay again.

    Reviewed April 04, 2019
    8.0
    Excellent
    Edimar from Philippines
    Business traveler
    1 Bedroom Superior
    Stayed 1 night in June 2018

    Perfect for an early morning flight”

    The Hotel is 2 minutes away from the Airport and offers a complimentary airport transfers. The food is okay and they provide welcome drinks of your choice. The internet in main building and resto works perfectly fine but the rooms are not very Okay. The rooms, however, in the anmex building looks new and well maintained, but internet connection, both data and wifi are not working. Hot showers are working perfectly during my stay.

    Reviewed June 23, 2018
    9.2
    Exceptional
    douglas from Philippines
    Couple
    Standard Two Single Beds
    Stayed 1 night in October 2017

    Facilities and Staff excellant. Food selection poor.”

    Everyone on staff goes out of their way to provide an excellent experience. The restaurant needs a new menu . There is a restaurant in a nearby hotel with excellent food. Also you can go to the Pacific Mall by tricycle for 50 pesos and get fast food. Staff and Security personnel excellent. Real close to the airport.

    Reviewed November 01, 2017
    8.0
    Excellent
    Ma from Philippines
    Family with teens
    Family Room
    Stayed 1 night in April 2017

    Great stay”

    They have two buildings, we stayed at the annex. It was spacious, great for families and i loved their comforter. The only con was their staff at the restaurant, they didnt seem to know how to serve. Their service was slow but aside from that, everything was well.

    Reviewed April 22, 2017
    9.0
    Exceptional
    Earvin from Philippines
    Group
    Family Room
    Stayed 2 nights in January 2016

    excellent ..satisfying...worthy”

    very good location. Nice, friendly & accommodating staff, particularly Miss Apple in front desk. Clean & yummy foods

    I booked 9 rooms to accommodate some of our guests for my daughter's wedding, this hotel helped me to make them comfortable & welcomed them in my behalf...which make their stay in Legazpi more memorable

    Reviewed January 21, 2016
    10.0
    Exceptional
    Linda from United Kingdom
    Couple
    Standard Double
    Stayed 4 nights in March 2015

    suitcase dropoff”

    Ten minutes walk from airport if no heavy luggage. Nice pool. Rooms roomey. Very quiet.

    Wished the rooms were facing pool and not a brick wall. But that was our room. Next to us had a nice little outside area but we were going to Donsol anyway. The staff were very informative about tricycle prices to town. Food was great! And under priced.

    Reviewed March 23, 2015
    9.3
    Exceptional
    Arrolyn from Philippines
    Couple
    Standard Double
    Stayed 3 nights in February 2014

    very accessible and budget friendly”

    affordable, fast room service and near to airport

    the hotel is near the airport u can ride tricycle and tell the driver the hotel name. very accessible to public transportation since it is along the main road. they have free hotel to airport transfer once check out. staff are friendly and accomodating. the free breakfast is a plus for their affordable rate.

    Reviewed March 10, 2014
    9.0
    Exceptional
    Gayzelle from Philippines
    Family with teens
    Family Room
    Stayed 1 night in February 2013

    Good Location, Clean Hotel”

    Near the airport

    we went there around 9pm since we toured around bicol. early on, the hotel staff called us to confirm our stay which i found nice. the hotel room is a good size for four persons. the breakfast was included, a choice of american or filipino style. the food taste good.

    Reviewed February 05, 2013
    8.8
    Excellent
    Jose from Philippines
    Couple
    Standard Double
    Stayed 1 night in November 2018

    One of the best hotel experiences I've had in years”

    From food to facilities, almost everything was on point. The one tiny issue is there was an annoying dog barking at night. This hotel is one that I want to visit often. I hope they keep up the good work

    Reviewed November 30, 2018
    8.8
    Excellent
    Ruben from Philippines
    Couple
    Standard Two Single Beds
    Stayed 1 night in May 2018

    Nice and cozy”

    The hotel is good enough for a night. The room is clean and so as the toilet. The shower has no hot water so it is quite agonizing taking shower in cold water. Locationwise, it is nearby Embarcadero de Legaspi the reason why i choose the hotel. The staff were helpful and accomodating.

    Reviewed June 05, 2018
    6.4
    Good
    CARLOS from Philippines
    Business traveler
    Standard Double
    Stayed 1 night in February 2018

    Value for Money Room”

    The room was average in size with bathroom suite. The hotel was near the Legazpi convention Center and the Airport which was convenient for me at that time. Though the hotel was a 30min. ride to the city center. The hotel area is not frequented by taxi so I have to contend to tricycle transport. Unfortunately, when I was planning to go to Lignon Hill, the trike, I was informed was not capable of going uphill. The room was clean and the coffee shop was just across the driveway. The toilet I was booked had a low water pressure plus the fact that the hot water was not readily available during late night time. The room light was kinda dim despite turning on all the lights. Bath soap and shampoo was provided. Breakfast was average Filipino meal. The staff were very accommodating and polite. The door lock was slightly crude made which simulate the plastic swipe card. Overall the stay was generally satisfactory.

    Reviewed February 20, 2018
    7.2
    Very good
    maria from Philippines
    Family with young children
    Family Room
    Stayed 3 nights in June 2017

    No internet, no shower room in the pool area”

    The service was good, the room was kept clean by housekeeping. The downside - there was no internet connection inside the room. Also, the family room i booked was on the annex so we had to cross the street in order to get our free breakfast. Likewise, the swimming pool was on the other side and the hotel does not have a shower room so we had to cross the street in our wet suits.

    Reviewed June 25, 2017
    8.8
    Excellent
    Chris from Philippines
    Family with young children
    1 Bedroom Superior
    Stayed 1 night in October 2016

    A second home”

    Whenever my family and I are in bicol, we always stay at alicia's. We discovered the hotel only early this year. And we never go to any hotel after that. Pro's: Literally a few minutes from the airport. Offers pick up/delivery service fr the airport for free. Smooth check in/out Rooms are large enough for the 3 of us including all are luggages. Hot water in the shower always works. (Weve stayed in room 4 and 1) Bed is comfortable. Inclusive breakfast is good. Menu choices are affordable and delicious. Staff are courteous and helpful. Cons: No emergency medicines. (Paracetamol, Antihistamine, Pain reliever..) No kettle in room 1 ( but if you request for 1, they would immediately give you a thermos full of hot water) Would always go back to this hotel whenever

    Reviewed November 01, 2016
    8.0
    Excellent
    Avelino from Philippines
    Group
    Superior Deluxe
    Stayed 4 nights in September 2016

    District convention”

    The location from the airport is very near as well as from our convention site. The staff are very courteous and accommodating. One thing I have noticed that the hotel should have provided is the shower curtain. The toilet floor becomes slippery after taking a shower.

    Reviewed September 12, 2016
    8.8
    Excellent
    Josette from Philippines
    Family with teens
    Family Room
    Stayed 2 nights in April 2016

    At Home”

    Our stay at the hotel was very homey. The location is very practical since it's near to the airport and to other local establishments in case you want to roam around. The fare is not that expensive if you opt to commute.

    Reviewed April 08, 2016
    9.7
    Exceptional
    Truman from United States
    Solo traveler
    Standard Double
    Stayed 1 night in January 2016

    Nice Stay”

    comfortable room, hot water in the sink, nice staff

    Although my stay was one short night, it was very comfortable. the room was a superior value with a nicely positioned aircon that did not blow air directly on me, actually had hot water at the sink, wireless was good, restaurant was ok but only had breakfast there.

    Reviewed February 04, 2016
    8.3
    Excellent
    Eleonor from Philippines
    Family with young children
    Family Room
    Stayed 1 night in January 2016

    A Taste of Convenience”

    Location, Spacious Room, Restaurant

    Location is the hotel's premiere advantage.. You can easily access public transportation at it's doorsteps. It's near the airport as well as the city's primary tourist attraction in Cagsawa and the Lignon Hill. It just feel odd when you have to cross the road every now and then to get to the hotels restaurant and reception area. A hassle when it rains like when we stayed there so we got wet when we went to have breakfast.. But the food in their restaurant is nice. My sister and I loved their "Shrimp Bicolandia". The family room is really big and spacious. But their windows' lock are not functioning. But not much of a worry It has grills anyway and high walls. And a 24 hour security at their gates. Just be mindful not to put your cellphone while charging near the window. Aircon is fine. Just be noted.. Wifi in our room (room 27) not functioning. Hope they can fix this. Shower took 10mins to heat, good thing we asked. The drainage in the shower room took minutes before the water subside. They also provided towels for the whole family. With soap but no toothbrush. Over all we had a good night sleep just enough for us to be energized for the next day's strenous activities we had. I will definitely book there again in our next visit to Legazpi.

    Reviewed January 05, 2016
    9.3
    Exceptional
    Nydia from Philippines
    Couple
    Standard Double
    Stayed 2 nights in December 2015

    Will definitely come back to this hotel.”

    Indoor parking space; clean and comfortable room; pleasant and accomodating staff

    We enjoyed our stay in this hotel. Our room was comfortable and clean. I just noticed that the bedcover was torn and there was a black watermark stain in the toilet bowl. They do not provide water unless you ask.. The restaurant is a bit pricey but the complimentary breakfast was good especially the beef tapa. The staff was accomodating and they allowed us to have an early check in and even gave us a map of Legazpi to guide us around. We will definitely stay here again and recommend this hotel to our friends.

    Reviewed December 24, 2015
    10.0
    Exceptional
    Emmanuel from United States
    Solo traveler
    Standard Single
    Stayed 2 nights in September 2015

    A wonderful stay.”

    Cleanliness, wonderful and courteous staff , and good filipino breakfast.

    Stay at this hotel for a short vacation. Found the facility as a wonderful hotel for its cleanliness, good filipino breakfast and very courteous and friendly staff. Will stay at this hotel again and will recommend it to my friends and family.

    Reviewed September 16, 2015
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    Alicia Hotel & Restaurant
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    • Excellent location
    • Embarcadero