Poor security decisions ”

I arranged for a local notary public to deliver legal forms and witness my signature whike staying at this property. She told the security at entrance who she was visiting. They refused to grant her access unless she agreed to have her photo taken and hand over her ID card. Rightly she did not; so our meeting had to be conducted outside the hotel. Embarrassing for us both. All this for plus AUD500 per night. The rest of the staff were good but the hotel experience is impersonal. I’ve stayed at Alila Seminyak before, but never again.

slightly overpriced”

booked an ocean facing room but the view was disappointing. Room was standard hotel room and facilities were pretty run down. Only saving grace is the excellent restaurant and infinity pool. The resort was located in a good location with walking distance to nice restaurant such as Bambu Bali

Good hotel”

Good hotel

Nice hotel to Relax”

Great hospitality and impeccable service. Good size room with superb ocean view. The sound of the wave simply mesmerising. Will be back for sure.

Exceptional”

From the moment i checked in i was looked after. Checked in earlier than the scheduled time, the rooms were fantastic from a layout and size perspective. Very clean and staff were very attentive. The choice of pools was fantastic and great food. Keep up the good work and definitely will return when back in Bali.

Revisited the hotel ”

This is my Second stays for within 3 months. Didn’t really experience a smooth check in, we reached hotel @4pm. We have booked Alila Suite in the Main building (72m) room. Staff re offered me an deceived upgrade at sub building , with smaller room...... I don’t know why this is always happened ! why can’t the hotel give me the room I booked ? Moreover it’s a very late check in. I had stay in numerous 5 stars hotel, this is the first time , I got 9/10pm call , just to inform that check out time is 12pm the next day ...... It’s used to be good , I love the experience ... probably won’t go back anymore ! Will turn to indigo instead next time ... probably a mistake to go back in this trip .....

Beautiful hotel right on the beach”

Love the style - it's very clean lines yet retains a local heritage. The rooms in the main building are best - don't bother booking a Basic Studio cause it's in another building down the road. Feels too separated. Not a very big hotel so it doesn't feel crowded which is ideal.

Loved this hotel , great location , breakfast amazing , Yoga brilliant . Staff lovely , pools great ”

Loved everything about this resort hotel , except location of our rooms . Extremely noisy difficult to sleep . Located at the rear of the property . Our room was so far away from main building . Would stay again different room request .

Exceptional”

AMAZING

Need an attention to handle the isle”

This is the first time we spent 3 days at alila.we booked a club suite room. the room was spacious with a beautiful ocean view in front of your bed.the staff also very nice and helpful.but i think the management should really pay attention on handle the cleanliness from the lobby all the way to the room.since im at 7 mo pregnancy and im bring my 1,5 years old daughter,its really hard for us to walk from lobby to our room at night.its so slippery,dark and on some spot there is a lil flood on the way.plus dead leaves after the rain.maybe the management should pay attention on picking what kind of leaves that match on the windy and rainy situation.adding some lamp on the way to our room might be another option also to improve the situation at night. But after all,staying there was awesome!!

Exceptional Service”

Customer service was fantastic. I feel really special and appreciated as a guest. Breakfast options was fun, plates comes piping hot coming from the kitchen and service was very quick. I barely need to lift a hand in the restaurant nor by the pool side. The whole staff team was very helpful and lovely. Definitely recommend this Hotel over the W next door. I am coming back soon!

Great spot”

Good option in Seminyak for beautiful sunset. The hotel is design style, feels very big and rooms look out to the pools rather than the beach/sea which I had expected from the images. Staff are quite varied, some good, some not so. Nice room, just felt a bit 'Costa'-y being around the pool with people drying clothes on balconies.

Excellent Staff & Service ”

The hotel staffs are super friendly and attentive. They would remember your name and what you like for breakfast the second day. Best service out of all my travelling experience so far. :) The only thing that I can see improvement on is the cleanliness. The bathroom towels are quite old and usually have stinks on it. Overall, the beach and the infinity pools are beautiful! Not to mention, the food at the Sea Salt and Beach Bar are excellent although a little bit pricey. Would definitely recommend this hotel to anyone and come back again :)

Excellent service”

A little on the pricey side for a basic studio room in a block that has no pool, gym, etc. Main block facing sea is a 10minutes walk away but they a buggy service which can be requested. Besides this the service was excellent and good was good. Bar on the beach front is beautiful and worth the money spent there. Gym, pool, beach in the main block is excellent for a perfect holiday.

One of the best hotel in Bali”

Whether you are planning for a family trip, simple getaway or a honeymoon, this is one of the best choice that you will not regret. Although the price is expensive, but it is worth every dollar you spent. Try the breakfast, it was really good !

Spectacular Location & View”

We stayed in the oceanfront deluxe suite on the ground floor. Stepping out from the window side, it's a private resting area with 2 comfortable beach chairs facing the ocean connecting to the beach. The hotel itself is leisurable. There is 3 pools in the hotel. The pool bar in the oceanfront is cool. You can see a stunning sunset there.

Great service”

The rooms were nice. The hotel staff are helpful and really nice. Love their service. The variety of food are a bit less. The atmosphere was nice but next to the hotel is the nightclub. It played music a bit loud.

Thumbs UP 👍Awesome ”

Travel with two kids age 7 and 2. Nice view nice food nice staff and love our room. It's a great stay for 4 nights! Nothing can describe but will definitely come back and always my first choice to Bali Seminyak. My Husband and my kids are love it! N great breakfast in the restaurant Hotel concept is Superb! Clean n green! Really love it! And they have great pools😃

Exceptional”

Superb beachfront location in the heart of Seminyak, walking distance to many of Seminyak's shops and restaurants. Level of service and attention to detail of staff could not have been better, they would go out of their way to assist you in any way possible. Amazing buffet breakfast, cocktails and pool facilities. The outdoor lobby area with sea breeze was one of my favourite parts of the resort. Will definitely be back!

Very nice beach hotel”

Alila live to its name as always. The view and pool is breathtaking. However the location of the room is separated into two buildings. If you stay at the main building, it will be perfect. However, I stayed at the next building which is very unconvenient if u want to check out or go to the beach (even they provide buggy transport, it is still bothersome).