Exterior view, Alila Ubud in Bali
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Terrace Tree Villa - Bed, Alila Ubud in Bali
Restaurant, Alila Ubud in Bali
Restaurant, Alila Ubud in Bali
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Alila Ubud

5 stars out of 5
Desa Melinggih Kelod, Payangan, Gianyar , Ubud, Bali, Indonesia, - See map

Get the added peace of mind that comes with Indonesia Care, when you book a stay here. Conveniently situated in the Ubud part of Bali, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sacred Monkey Forest Sanctuary. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Swimming pool [outdoor]

Bicycles

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Bali are being booked every minute!

Based on 806 verified reviews

Service

8.9

Room comfort and qua...

8.8

Cleanliness

8.7

Facilities

8.5

Location

8.4

Value for money

8.1

See map

8.4Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Campuhan Ridge Walk
4.9 km
Tegallalang Rice Terrace
5.3 km
Sacred Monkey Forest Sanctuary
6.6 km
Tanah Lot Temple
24.5 km
Sanur Beach
26.0 km
Closest landmarks
Alila Ubud Gallery
1.2 km
Lobong Cooking Class
2.2 km
Praktek Dokter Dipayana
2.4 km
Resya gym
3.0 km
Sobek Rafting
3.2 km
Value for money8.1
Distance to city center8 km
Location rating8.4
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport32.7 km

Rooms available at Alila Ubud

Excellent
Room comfort & quality

8.8

Terrace Tree Villa
...
  • Room size: 90 m²/969 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Pool Villa
...
  • Room size: 120 m²/1292 ft²
  • River view
  • 1 king bed
Enter dates to see prices
2 Twin Beds Deluxe
...
  • Room size: 65 m²/700 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Forest Edge Villa
...
  • Room size: 120 m²/1292 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe
...
  • Room size: 65 m²/700 ft²
  • Valley view
  • 1 king bed
Enter dates to see prices
Valley Villa
...
  • Room size: 75 m²/807 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 30 m²/323 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 65 m²/700 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
2 Twin Beds
...
  • Room size: 30 m²/323 ft²
  • River view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What is the average travel time to a nearby airport from Alila Ubud?

The average travel time to get from Alila Ubud to the airport is 75 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What do verified guests love most about Alila Ubud?

Past visitors that stayed at Alila Ubud have given this property a rating of 8.879 for its excellent service as the primary highlight for their stay.

What is the typical rating that verified Solo travelers' have given to Alila Ubud?

Verified solo travelers that have stayed at this property have given Alila Ubud an average rating of 8.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to Alila Ubud?

Past business travelers that have stayed at this property have given Alila Ubud an average rating of 8.1. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Alila Ubud?

Past couple travelers that have stayed at this property have given Alila Ubud an average rating of 8.7. You can look up on more specific customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with older children have given to Alila Ubud?

Past families with older children that have stayed at this property have given Alila Ubud an average rating of 8.5. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What recognized natural sightseeing spots are close to Alila Ubud?

Alila Ubud is situated within Ubud, which makes it suitably close to natural scenery including Elephant Cave.

What time is check-in and check-out at Alila Ubud?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

What is the closest airport to Alila Ubud?

The closest airport to Alila Ubud is Ngurah Rai International Airport, 33.0 km away.

More about Alila Ubud

More about Alila Ubud

Experience Tranquility and Luxury at Alila Ubud

Nestled amidst the lush greenery of Bali's tropical rainforest, Alila Ubud is a tranquil haven that offers a perfect blend of luxury and natural beauty. This 4-star hotel, built in 1996, provides a serene retreat for travelers seeking a peaceful escape from the hustle and bustle of everyday life. Upon arrival at Alila Ubud, guests are greeted with warm Balinese hospitality and a breathtaking view of the surrounding rice terraces. The hotel's check-in time is from 03:00 PM, allowing guests to settle in and make the most of their stay. With its convenient location just 8 km from the city center, Alila Ubud offers easy access to Bali's cultural attractions and vibrant nightlife. For those arriving by air, the hotel is approximately a 75-minute drive from the airport. This ensures a smooth and hassle-free journey, allowing guests to start their vacation as soon as they step foot on the island. The check-out time at Alila Ubud is until 12:00 PM, giving guests ample time to enjoy a leisurely breakfast and bid farewell to this enchanting retreat. Alila Ubud welcomes families with open arms, offering a child policy that allows children between the ages of 2 to 12 to stay free of charge. This makes it an ideal destination for a memorable family vacation. Whether it's exploring the nearby Monkey Forest, taking a dip in the infinity pool, or participating in a traditional Balinese cooking class, there are plenty of activities to keep both children and adults entertained. With its stunning location, impeccable service, and array of luxurious amenities, Alila Ubud promises an unforgettable experience for every guest. Whether you're seeking relaxation, adventure, or a cultural immersion, this hotel is the perfect choice for your Bali getaway.





















Indulge in Exquisite Culinary Delights at Alila Ubud's Restaurant

At Alila Ubud, dining is an experience that combines stunning views, impeccable service, and delectable cuisine. The hotel's restaurant, nestled amidst the lush tropical landscape, offers a truly enchanting setting for a memorable dining experience. With its open-air design, guests can enjoy panoramic views of the Ayung River Valley while savoring a wide range of culinary delights. The restaurant at Alila Ubud takes pride in serving a variety of dishes that showcase the vibrant flavors of Balinese and international cuisine. From traditional Indonesian specialties to contemporary fusion creations, every dish is prepared with the utmost care and attention to detail. Whether you're in the mood for a romantic candlelit dinner or a casual lunch with friends, the restaurant offers a diverse menu to cater to every palate. In addition to the main restaurant, Alila Ubud also boasts a stylish bar where guests can unwind and enjoy a refreshing cocktail or a glass of fine wine. The bar offers a cozy and intimate ambiance, perfect for relaxing after a day of exploring the wonders of Bali. With its extensive selection of beverages and a team of skilled mixologists, the bar is the ideal spot to indulge in a pre-dinner drink or a nightcap before retiring to your luxurious accommodation. At Alila Ubud, dining is not just about satisfying your taste buds, but also about immersing yourself in the beauty of the surroundings. With its breathtaking views, impeccable service, and mouthwatering cuisine, the hotel's dining facilities are sure to leave a lasting impression on every guest.

Luxurious and Spacious Rooms at Alila Ubud

Experience the epitome of luxury and comfort at Alila Ubud with their exquisite room offerings. Choose from a variety of room types to suit your preferences and needs. The 1 King Bed rooms provide a cozy and intimate space, perfect for couples or solo travelers. For those seeking more space and indulgence, the 1 King Bed Deluxe rooms offer a generous 65 square meters of luxury. If you are traveling with family or a group of friends, the 2 Bedroom Pool Villa is the ideal choice, providing a sprawling 252 square meters of space and featuring a private pool. For those who prefer separate beds, the 2 Twin Beds rooms offer a comfortable and convenient option. The Forest Edge Villa is a unique accommodation nestled amidst nature, providing a serene and tranquil environment. Booking your stay at Alila Ubud through Agoda ensures that you get the best prices available, allowing you to enjoy a luxurious experience at a great value. With Agoda's hassle-free booking process, you can easily secure your preferred room type and make your travel planning a breeze. Experience the charm of Alila Ubud and create unforgettable memories in the heart of Bali's lush landscapes.

Discover the Cultural Oasis of Ubud

Nestled amidst the lush greenery of Bali's tropical rainforest, Alila Ubud offers a serene escape in the heart of Ubud, a cultural oasis in Bali, Indonesia. Known for its vibrant arts scene and spiritual heritage, Ubud is a haven for those seeking a deeper connection with nature and themselves. Immerse yourself in the rich Balinese culture as you explore the nearby attractions. Just a short distance from the hotel, you'll find the famous Ubud Monkey Forest, where you can observe playful monkeys in their natural habitat. Discover traditional Balinese crafts at the Ubud Art Market, where you can browse through a wide array of handmade jewelry, textiles, and intricate woodcarvings. For a truly immersive experience, visit the nearby Tegalalang Rice Terrace, a UNESCO World Heritage Site. Marvel at the breathtaking terraced landscapes, and learn about the ancient irrigation system that has sustained Balinese farmers for centuries. After a day of exploration, indulge in a rejuvenating spa treatment at Alila Ubud, where you can unwind amidst the tranquil sounds of nature. With its captivating blend of natural beauty, cultural heritage, and spiritual essence, Ubud offers a truly enchanting experience for travelers seeking a unique and authentic Balinese getaway. Book your stay at Alila Ubud and discover the magic of Ubud for yourself.

Traveling to Alila Ubud from Bali's Nearest Airports

Nestled amidst the lush greenery of Ubud, Bali, Alila Ubud offers a tranquil retreat for travelers seeking a peaceful and rejuvenating escape. To reach this stunning resort from the nearest airports in Bali, you have a few options available. If you're arriving at Ngurah Rai International Airport, the most convenient way to reach Alila Ubud is by booking a private transfer. The resort is approximately a 1.5-hour drive away from the airport. The private transfer ensures a hassle-free journey, allowing you to relax and enjoy the scenic beauty of Bali along the way. Alternatively, you can also opt for a taxi or a ride-hailing service from the airport. The journey to Alila Ubud takes around the same time, but it's important to negotiate the fare or ensure that the meter is used to avoid any overcharging. For a more adventurous and budget-friendly option, you can take a combination of public transportation. From the airport, take a taxi or a ride-hailing service to Ubung Bus Terminal. From there, catch a public bus to Ubud. Once you arrive in Ubud, you can hire a local taxi or a motorbike taxi to reach Alila Ubud, which is approximately a 15-minute drive away. Whichever mode of transportation you choose, the journey to Alila Ubud promises to be a scenic and memorable experience, as you pass through traditional Balinese villages, terraced rice fields, and lush tropical landscapes. Upon arrival, you'll be greeted by the resort's warm hospitality and immersed in the serenity of its breathtaking surroundings.

Explore the Natural and Cultural Wonders near Alila Ubud

Situated amidst the lush tropical beauty of Bali, Alila Ubud offers a serene retreat with a myriad of breathtaking landmarks and attractions nearby. Immerse yourself in the enchanting Sacred Monkey Forest Sanctuary, where you can observe playful monkeys and explore ancient temples hidden within the dense foliage. For a mesmerizing view of Bali's iconic terraced landscapes, head to the Tegallalang Rice Terrace and witness the stunning harmony between nature and agriculture. Embark on a scenic hike along the Campuhan Ridge Walk, a picturesque trail that winds through lush hills, offering panoramic vistas of Ubud's surrounding countryside. Discover the mystical allure of the Elephant Cave, an ancient archaeological site adorned with intricate stone carvings and steeped in rich history. For a refreshing escape, visit the Tegenungan Waterfall, a hidden gem nestled amidst verdant greenery, where you can take a dip in the cool, cascading waters. Culture enthusiasts can explore the spiritual Tirta Empul Temple, a sacred Hindu water temple renowned for its holy spring and purification rituals. Get up close and personal with a variety of exotic bird species at the Bali Bird Park, or embark on a memorable elephant encounter at the Mason Elephant Park. And don't forget to visit the vibrant UBUD ART MARKET, where you can browse through a treasure trove of traditional crafts, paintings, and souvenirs. With its prime location surrounded by these captivating landmarks and attractions, Alila Ubud offers an unforgettable experience that combines natural beauty, cultural exploration, and tranquility.





Indulge in a Culinary Adventure

At Alila Ubud, you will find yourself surrounded by an array of mouthwatering dining options. Just a short distance away, you can explore the Secret Garden Village, a unique restaurant that offers a variety of international cuisines in a charming garden setting. Craving authentic Indonesian dishes? Look no further than Bebek Tepi Sawah Restaurant Ubud, where you can savor delicious Balinese cuisine while enjoying breathtaking views of the rice fields. For a taste of local flavors, head to Warung Pondok Madu or Sun Sun Warung, both known for their delectable traditional dishes. If you're in the mood for pizza, Umah Pizza is the place to be, serving up freshly baked pies with a variety of toppings to choose from. For a mouthwatering BBQ experience, Naughty Nuri's Ubud is a must-visit, famous for its succulent ribs and vibrant atmosphere. Looking for a more relaxed dining experience? Kebun Bistro offers a tranquil garden setting where you can enjoy a range of international dishes. Milk & Madu Ubud and Watercress Ubud are perfect for those seeking healthy and organic options, serving up a variety of nutritious meals and refreshing drinks. And if you're in need of a caffeine fix, Suka Espresso is a cozy coffee shop that will satisfy your cravings. With such a diverse range of dining options just moments away, Alila Ubud is a food lover's paradise.

Shopaholics' Paradise

Located in the heart of Bali, Alila Ubud is surrounded by an array of shopping landmarks that will delight any shopaholic. Just a short drive away, you'll find Chez Monique Jewelry Shop, a hidden gem known for its exquisite handmade jewelry. For those looking for authentic Balinese crafts, Mas Village - Woodcarvers is a must-visit, offering a wide range of intricately carved wooden sculptures. Shivaloka Soul Jewelry is another treasure trove for unique and spiritual accessories. Satria Agrowisata is perfect for those who want to explore the world of local coffee and tea, while Risya Craft showcases a variety of handmade textiles and home decor items. Fipper, a popular local brand, offers a wide selection of trendy flip-flops, perfect for strolling around Bali's sunny streets. For a culinary adventure, KOU Cuisine is a must-visit, offering a fusion of Asian and Western flavors. Don't miss out on Tegallalang Handicraft Center, where you can witness skilled artisans creating beautiful traditional Balinese crafts. Celuk Village - Silver and Gold is a haven for jewelry enthusiasts, with its wide range of silver and gold products. Lastly, Studio Perak is a must-visit for those looking for unique and contemporary silver jewelry designs. With these shopping landmarks just a stone's throw away from Alila Ubud, you'll have endless opportunities to indulge in retail therapy and bring home a piece of Bali's vibrant culture.

Affordable Luxury: Experience Alila Ubud at a Surprisingly Reasonable Price

Escape to the enchanting landscapes of Bali without breaking the bank at Alila Ubud. With an average room price of just $267, this luxurious retreat offers exceptional value for money. Compared to the average price of a hotel room in Bali, which stands at $212, Alila Ubud provides a unique opportunity to indulge in a world-class experience at an affordable price. Nestled amidst lush greenery and overlooking the Ayung River, Alila Ubud is a haven of tranquility. Immerse yourself in the natural beauty of Bali while enjoying the comfort and elegance of this exquisite property. From the moment you step into your well-appointed room, you'll be captivated by the attention to detail and thoughtfully curated amenities. Indulge in a range of activities and experiences at Alila Ubud, from exploring the nearby rice terraces to rejuvenating at the award-winning spa. With its unbeatable combination of stunning surroundings, top-notch service, and reasonable pricing, Alila Ubud is the perfect choice for discerning travelers seeking an unforgettable stay in Bali.

A Perfect Stay in Beautiful Ubud

Alila Ubud in Bali, Indonesia offers a truly unforgettable experience with its spacious, modern, and beautiful rooms. The hotel staff is renowned for their exceptional friendliness and accommodation, making every guest feel welcome and well taken care of. The stunning grounds of the hotel perfectly complement the breathtaking beauty of Ubud, creating an amazing environment that guests can fully immerse themselves in. The hospitality provided by the staff is top-notch, with their lovely and helpful demeanor ensuring a pleasant stay for all guests. The breakfast at Alila Ubud is exceptional, with friendly staff serving guests with sincere smiles. For a truly amazing dining experience, guests can indulge in a dinner at the plantation restaurant, where the food is nothing short of amazing. Alila Ubud is the perfect choice for those seeking a memorable stay in the heart of Bali's cultural hub.

Unforgettable Experiences Await at Alila Ubud

Discover a haven of tranquility and luxury at Alila Ubud, where exceptional customer ratings speak volumes about the hotel's commitment to providing an unforgettable experience. With an overall rating of 8.5, Alila Ubud consistently exceeds guests' expectations, making it an ideal choice for discerning travelers seeking a memorable stay in Bali, Indonesia. One of the standout features of Alila Ubud is its exceptional staff performance, as reflected in the impressive rating of 8.8. From the moment you step foot into the hotel, you'll be greeted with warm smiles and attentive service. The dedicated staff members go above and beyond to ensure that every guest's needs are met, creating a welcoming and personalized atmosphere throughout your stay. Whether you need assistance with arranging tours, dining recommendations, or any other request, the staff at Alila Ubud is always ready to assist you with genuine care and professionalism.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities
Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • On-site entertainment
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Adapter
  • Additional toilet
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fan
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mobile hotspot device
  • Non-smoking
  • Pajamas
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Kosher
Restaurants on site
Plantation
  • Cuisine: Indonesian
  • Menu: Buffet

Location

Desa Melinggih Kelod, Payangan, Gianyar , Ubud, Bali, Indonesia,

Excellent8.4

Location

Public transportation
  • Bangli Bus Terminal
    12.6 km 58 min drive
  • Ubung Bus Terminal
    19.6 km
Airports
  • Ngurah Rai International Airport (DPS)
    32.7 km 1.3 hour drive
Hospital or clinic
  • Praktek Dokter Dipayana
    2.4 km 38 min drive

What's nearby

Popular landmarks
  • Campuhan Ridge Walk
    4.9 km
  • Tegallalang Rice Terrace
    5.3 km
  • Sacred Monkey Forest Sanctuary
    6.6 km
  • Tanah Lot Temple
    24.5 km
  • Sanur Beach
    26.0 km
  • Seminyak Beach
    26.3 km
  • Kuta Beach
    28.8 km
  • Waterbom Bali
    30.6 km
  • Nusa Dua Beach
    36.0 km
  • Uluwatu Temple
    44.3 km
Nearby landmarks
  • Alila Ubud Gallery
    1.2 km
  • Lobong Cooking Class
    2.2 km
  • Praktek Dokter Dipayana
    2.4 km
  • Resya gym
    3.0 km
  • Sobek Rafting
    3.2 km
  • BIMC Ubud
    3.2 km
  • Bali Elephant Camp
    3.3 km
  • New Gangga Rafting
    3.4 km
  • Swing
    3.4 km
  • Kuluk Gallery
    3.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee800000 USD
  • Distance from city center8 km
  • Travel time to airport (minutes)75
Extras
  • Breakfast charge (unless included in room price)23 USD
The property
  • Number of floors2
  • Room voltage220
  • Year property opened1996

Property announcements

Nyepi Religious Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017

Reviews of Alila Ubud from real guests

Provided by verified guests of

Agoda logo
8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.4
  • 8.0
  • 8.4
  • 8.0
  • 8.8
  • 4.8
  • 6.8
  • 8.0
  • 10

Most recent

Service8.9
Room comfort and quality8.8
Cleanliness8.7
Facilities8.5
Location8.4
Value for money8.1
High score for Bali
Rating
9+ Exceptional (170)
8-9 Excellent (96)
7-8 Very Good (63)
6-7 Good (31)
<6 Below Expectation (32)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 392 verified guest comments
12345
8.0
Excellent
YUAN from Taiwan
Couple
Stayed 2 nights in May 2024

Great environment”

Great environment, very relaxing. However, the staff's work efficiency is poor, and all services take a long time. 1. I stayed in the furthest room, and when I requested an electric car to take me to the lobby upon departure, I waited for 15 minutes but it never arrived, so I ended up walking there myself. 2. I bought two items at the gift shop, but the checkout process took forever. It was just two items, not twenty... 3. At 19:30, I had dinner at Plantation and ordered the Indonesian-style double set meal. The main course didn’t arrive until 21:00. All the services made me wait forever.

Reviewed May 29, 2024

Dear Yuan, Thank you for your feedback on your recent stay at our hotel. We are delighted that you found the environment relaxing. We sincerely apologize for the inconvenience caused by the slow service you experienced in several areas of the hotel. We understand that waiting for extended periods for a car, checking out of the gift shop, and receiving your dinner is unacceptable. We will address your concerns to the relevant department members to ensure they are providing the efficient service our guests deserve. Thank you for bringing these issues to our attention. Your feedback helps us to improve the guest experience at our hotel. Sincerely, Alila Ubud

Responded July 11, 2024
Alila Ubud
9.6
Exceptional
Lin from Indonesia
Couple
2 Twin Beds
Stayed 1 night in January 2024

Pleasant stay thanks to the staff”

Overall wonderful stay. We requested for possible early check in and check out and both requests were happily processed (even though we requested very last minute). I left my charger and only realized after I left Ubud. The reception team, especially Putu, was incredibly helpful and I was able to receive it the following day via Grab. Only downside is that I found 4 tiny cockroaches during my stay. Pest control needs to be tightened but I do understand as it is in the middle of the jungle. Overall wonderful stay thanks to the friendly and helpful staff:)

Reviewed January 12, 2024

Dear Lin, Thank you for taking the time to share your experience, and we're delighted to hear that you had an overall wonderful stay with us. We're pleased that our team could accommodate your requests for early check-in and check-out, and we appreciate your understanding about the jungle setting and its challenges with pests. We are committed to addressing this issue and ensuring a more comfortable environment for our guests. It's heartening to know that our reception team, especially Putu, provided excellent service and assisted in reuniting you with your charger promptly. We'll be sure to pass on your kind words to Putu and the entire team. We value your feedback, and your comments motivate us to continually improve. We look forward to welcoming you back for another delightful stay in the future. Best regards, The Alila Ubud Team

Responded January 15, 2024
Alila Ubud
10.0
Exceptional
Frederik from Singapore
Group
2 Twin Beds
Stayed 3 nights in February 2024

Great Retreat from the world”

Quiet, Friendly, Stunning grounds. I really loved this stay. Food and breakfast was great. If you are looking for a hotel thats walking distance to everything this is not it! But if you are looking for a quiet retreat and a break you have found what you are looking for. Great value for money!

Reviewed March 02, 2024

Dear Frederik, Thank you for your fantastic review! We are thrilled that you enjoyed your stay at our hotel and found it to be a quiet retreat from the world. It sounds like exactly what you were looking for! We appreciate you mentioning our beautiful grounds and friendly staff. Thank you for recommending our hotel to others looking for a quiet retreat. We hope to have the opportunity to welcome you back again soon! Sincerely, Alila Ubud

Responded July 11, 2024
Alila Ubud
8.4
Excellent
Dan from Australia
Family with young children
Pool Villa
Stayed 2 nights in April 2024

Ok”

location is good, infinity pool was great and our spacious villa surrounded by a koi pond also had a beautiful pool, which the kids enjoyed. Staff were wonderful. Unfortunately there isnt much value for money for a family. I would however recommend more for a couple for a romantic getaway.

Reviewed April 18, 2024

Dear Dan, Thank you for your kind review! We are thrilled that you found our location convenient, the infinity pool enjoyable, and the staff wonderful. It sounds like you had a great time at our resort! We appreciate your feedback regarding the size of the family villa. While some of our villas are more suited for couples, we do offer a variety of room options to accommodate different needs. We will be sure to highlight the size of each room on our website to ensure guests can choose the best option for their party. We are delighted you would recommend our location to others and we hope to have the opportunity to welcome you back again soon! Sincerely, Alila Ubud

Responded July 11, 2024
Alila Ubud
10.0
Exceptional
rani from Indonesia
Family with young children
2 Twin Beds
Stayed 2 nights in December 2023

Paradise”

Nice location. Had morning walks around paddy field. And the food was amazing. The staff are the best!

Reviewed March 17, 2024

Dear Rani, Thank you for your wonderful review! We are thrilled that you enjoyed your stay at Paradise and found the location to be beautiful. It sounds like you took advantage of the peaceful surroundings and enjoyed the morning walks around the rice paddies. We are also delighted that you found the food to be amazing and the staff to be the best! We strive to provide our guests with a delicious culinary experience and exceptional service, so we are happy to hear that we succeeded. Thank you for choosing Paradise and for recommending us to others. We look forward to welcoming you back again soon! Sincerely, Alila Ubud

Responded July 11, 2024
Alila Ubud
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