Alisa Hotel & Spa
Newly renovated
Free Wi-Fi

Alisa Hotel & Spa

7& 9 Hang Voi Street, BEST LOCATION IN OLD QUARTER!, Hoan Kiem District, Hanoi, Vietnam
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Superior Double - Bed Alisa Hotel & Spa
Superior Double - Bed
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    Interior view Alisa Hotel & Spa
    Bathroom Alisa Hotel & Spa
    Bathroom Alisa Hotel & Spa
    Superior Double - Bed Alisa Hotel & Spa
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    Exterior view Alisa Hotel & Spa

    Alisa Hotel & Spa Reviews

    8.7
    Excellent
    /10
    (160 reviews)See what guests said
    10.0
    Exceptional

    "Good location."

    Diana

    -

    January 24, 2018

    9.2
    Exceptional service
    Recommended by 91% of guests

    Things you’ll love about Alisa Hotel & Spa

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Hoan Kiem Lake440 m
  • St. Joseph's Cathedral (Nha Tho Lon)740 m
  • Old Quarter800 m
  • Hoa Lo Prison1.15 km
  • Vietnam Fine Arts Museum1.97 km
  • Temple of Literature2.08 km
  • Ho Chi Minh Mausoleum2.25 km
  • One Pillar Pagoda2.42 km
  • West Lake2.95 km
  • Vietnam Museum of Ethnology6.05 km
  • This property is in high demand!

    Last booked 6 hours ago | 5 travelers are looking at this property right now

    Value for money8.7
    Distance to city center0. Km
    Location rating8.8
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport3.6 km

    Rooms available at Alisa Hotel & Spa

    Triple Room with Balcony
    Triple Room with Balcony
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 double bed and 1 king bed
    Enter dates to see prices
    Family Suite with Balcony
    Family Suite with Balcony
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 2 king beds
    Enter dates to see prices
    Suite with Balcony
    Suite with Balcony
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    Enter dates to see prices
    Triple Room with City View
    Triple Room with City View
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    • 2 king beds
    Enter dates to see prices
    Deluxe Family City View
    Deluxe Family City View
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 king beds
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Triple With Balcony
    Deluxe Triple With Balcony
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Family Deluxe Balcony
    Family Deluxe Balcony
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 king beds
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Have a question for Alisa Hotel & Spa?

    What people love about Alisa Hotel & Spa

    • 8.4
      Excellent

      "Warm and welcoming."

      Sunita K.

      |

      December 20, 2018

    • 8.0
      Very good
      Location

      "The property is in a good location with easy access to facilities and restaurants."

      Eng C.

      |

      January 12, 2019

    • 10.0
      Exceptional

      "Great place"

      Diana

      |

      January 24, 2018

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    More about Alisa Hotel & Spa

    More about Alisa Hotel & Spa

    10.0
    Exceptional

    "The staff was really friendly and made our stay, particularl..."

    Franco

    |

    December 15, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Staying for 3 nights at this hotel and we really enjoy it!"

    Noppy

    |

    November 13, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Quan 19
    110 m Vietnamese
    Crystal Restaurant
    180 m Vietnamese
    Quan An Pho Co
    380 m Vietnamese
    American cuisine
    American cuisine
    Ho Guom Bar
    220 m American, Italian, Vietnamese
    H2O pub
    280 m American
    Black Jack's Restaurant
    300 m American, Asian, British
    Asian cuisine
    Asian cuisine
    HALOS Restaurant
    30 m Asian, International
    Banh Xeo Zon Pancake
    60 m Asian, Vietnamese
    Authentic Panorama Restaurant
    120 m Asian, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Alisa Hotel & Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (160)Booking.com Reviews (501)
    8.7
    /
    10
    Cleanliness8.5
    Facilities8.2
    Location8.8
    Room comfort and quality6.3
    Service9.2
    Value for money8.7
    All languages
    All guests (160)
    All room types

    Show reviews that mention 

    Showing 85 verified guest comments
    12345
    10.0
    Exceptional
    keunhee from South Korea
    Family with young children
    Triple Room with Balcony
    Stayed 2 nights in May 2019

    Very helpful of manager Ms. Moon.”

    I request many things to Ms. Moon who is manager of the Alisa Resort & Spa. She always responsed kindly with good suggestion. I reserved cruise tour and car rent by Ms. Moon. It is helpful and she suggested excellent offer with a amazing price. I will use Alisa Resort and Spa when I visit to hanoi afterward because of Ms. Moon.

    Reviewed May 22, 2019
    8.4
    Excellent
    Catherine from Australia
    Couple
    Superior Double
    Stayed 2 nights in May 2019

    Excellent”

    Staff and very nice and friendly. Rooms could be cleaner esp bathroom, mirrors and glass. The bathroom floor was a bit slimy. Room smells old. Lifts could be cleaner. Reception downstairs was nice. Food was good.

    Reviewed May 16, 2019
    8.4
    Excellent
    Catherine from Australia
    Couple
    Superior Double
    Stayed 1 night in May 2019

    Excellent”

    Staff and very nice and friendly. Rooms could be cleaner esp bathroom, mirrors and glass. The bathroom floor was a bit slimy. Room smells old. Lifts could be cleaner. Reception downstairs was nice. Food was good.

    Reviewed May 16, 2019
    9.2
    Exceptional
    Jonathan from Philippines
    Group
    Family Deluxe Balcony
    Stayed 1 night in May 2019

    Very nice!”

    The hotel was good. Ms. Moon and sir john made our stay very pleasant. Even offering free shower even when we already checked out waiting foe our van ride to the airport

    Reviewed May 22, 2019
    10.0
    Exceptional
    VIET from Vietnam
    Family with teens
    Superior Double
    Stayed 1 night in May 2019

    Perfectly hotel in Hanoi Old Quarter”

    My family has spent 1 night at hotel with great experience and unforget memories. The ALISA hotel and spa is located nearly Hoan Kiem lake with 3-4 mins by walk, it's a heart area of Hanoi old quarter with alot thing you should to do and enjoyable. The hotel staffs such as bell boy and receiptionist are friendly, helpful to willing to help the guest, support my family so much. One more point of that, this is one of rarely hotels in old quarter has the lift.

    Reviewed May 06, 2019
    8.4
    Excellent
    YAP from Malaysia
    Family with teens
    Deluxe Family City View
    Stayed 2 nights in April 2019

    Super Friendly Staffs!”

    Everything is perfect except for the toilet that smells. Might be something with its piping system. They put lemongrass to cover the smell but it doesn't last long. Breakfast is decent with various type of fruits, eggs and pho. The staffs at the reception are really helpful and always greet us with smiling face. They even managed to get us a 7 seaters taxi with a price cheaper than using the Grabcar app. Highly recommended this hotel for their great staffs! Will be back again!

    Reviewed April 30, 2019
    10.0
    Exceptional
    Elizabeth from Canada
    Couple
    Superior Double
    Stayed 1 night in April 2019

    Exceptional service all around”

    From the moment we stepped in and we’re ushered to the lounge to enjoy our welcome drinks, I knew we would have a great stay. Ms. Moon went above and beyond to make sure we were comfortable and helped with booking tours at a great rate! Would love to give more stars if possible. Would recommend this hotel to anyone!

    Reviewed April 12, 2019
    9.2
    Exceptional
    Uyenvy
    Family with young children
    Deluxe Triple With Balcony
    Stayed 2 nights in April 2019

    Exceptional”

    This this a newer hotel and it was one of the few that could accommodate my family of 4 in the same room, on the mordern side, reasonably priced and close walking distance to the hustle and bustle of Hanoi. We booked our tour to Ha Long bay directly with the reception and they gave us 2 tour options to to choose from which was great. Our tour guide Tam was fantastic and we would absolutely love to take a tour with him again in the future. He made the tour a very memorable and fun experience! Overall I would recommend this hotel. Staff is very polite and soft spoken. We stayed for an extra night after our return of Sapa before flying home.

    Reviewed April 07, 2019
    10.0
    Exceptional
    Rusydi from Singapore
    Business traveler
    Deluxe Double
    Stayed 2 nights in April 2019

    Excellent for Business Stay & Friendly”

    Alisa Hotel is a great place and very value-for-money. John, the receptionist was very friendly and gave me a map highlighting the places I should visit. Breakfast spread was good and fresh. Staff were very friendly, including Moon, their customer service manager. Will definitely come back to visit again :)

    Reviewed April 03, 2019
    10.0
    Exceptional
    Meredith from United States
    Solo traveler
    Superior Double
    Stayed 1 night in March 2019

    Unbelievable value and customer service”

    From the moment i showed up at this perfectly located, pristine little hotel, i was completely taken care of. The concierge sat in the sofa with me while i had my welcome tea and she went over my needs for the stay. They then booked everything, and at a great rate. This special little hotel was womderful.

    Reviewed April 01, 2019
    9.6
    Exceptional
    Shella from Philippines
    Couple
    Triple Room with Balcony
    Stayed 3 nights in December 2018

    Exceptional”

    good location, exceptional interior design, good breasfast, staff was very helpful to the point as if they want to carry us going to our tour bus 🤗 they also arranged our tours except we booked for the room with tub, and gave us only with showers, transfer us only on our last day

    Reviewed February 06, 2019
    9.6
    Exceptional
    soyun from South Korea
    Group
    Deluxe Triple With Balcony
    Stayed 3 nights in January 2019

    Exceptional”

    Kind people-> Miss Moon, John, Mr. Handsome! The elevator is narrow and the sound of sound is a little low in Vietnam, but nevertheless, it's a place to find again! There are only a few kinds of breakfast, but there are traditional foods, and rice noodles r also available in chicken or beef. Eggs. The restaurant has artefact support, so u can have a meal that's served over and over. I'll give u a cup of coffee. (condensed milk+coffee,milk+coffee milk+coffee+coffee=delicious) Tea is also delicious! u have to check out the large hotel and put it aside for you to take care of your luggage. We have to have a meal last night. Mr. Hansum comes and we'll take care of your luggage. It's a 24-hour front, so it's OK even if we arrive at dawn! Room service is not allowed at dawn. The picture is wider and better than the view of the hotel. The smallest hotel in my life but it was great! if you have a plan to visit hanoi, veitnam, i recomand this hotel and people. how beautiful memory it was!

    Reviewed January 25, 2019
    8.8
    Excellent
    Keng from Malaysia
    Family with young children
    Deluxe Triple City View
    Stayed 4 nights in November 2018

    Hanoi Trip”

    Hotel is strategically located at the Old Quarters area. About 5 minutes walking distance to Hoan Kiem Lake. The staffs of Alisa are warm hearted and provide good service. Look out for Miss Moon as she is very resourceful and can provide lots of recommended spots for food and shopping

    Reviewed November 30, 2018
    4.4
    Jennie from New Zealand
    Group
    Superior Twin
    Stayed 1 night in May 2019

    Acceptable”

    We booked a cruise to Halong Bay and when the morning came, the staff didn’t tell us that our limousine bus was coming to pick us up and instead made us book a taxi through them for $135USD one way when the bus only costed $35USD round trip. I thought this was dishonest of them when she knew the bus was coming to pick us up but didn’t tell us. Would not stay here again.

    Reviewed May 14, 2019
    8.8
    Excellent
    Leong from Malaysia
    Couple
    Superior Double
    Stayed 2 nights in April 2019

    good experience”

    overall good service from staff, decent buffet breakfast, location close to hoan kiem lake.

    Reviewed May 06, 2019
    10.0
    Exceptional
    Leong from Malaysia
    Group
    Superior Twin
    Stayed 1 night in April 2019

    Exceptional”

    ms moon is very helpful to help us make booking and also offerted for cheaper taxi transfer to airport but we already bookee our. overall, it was a pleasant stay.

    Reviewed April 29, 2019
    10.0
    Exceptional
    Leong from Malaysia
    Group
    Superior Double
    Stayed 1 night in April 2019

    good service,good location nearby hoan kiem lake”

    ms moon is very helpful to help us make booking and also offerted for cheaper taxi transfer to airport but we already bookee our. overall, it was a pleasant stay.

    Reviewed April 29, 2019
    9.6
    Exceptional
    derrek from Vietnam
    Solo traveler
    Superior Double
    Stayed 3 nights in April 2019

    This is a good spot!”

    I liked the buffet. Good choice of options. John was great and so was young Moon. They gave me good directions for eating and enterainment. They cleaned my room.everyday. the only con was wifi sometimes was not great.

    Reviewed April 06, 2019
    2.8
    Wai from United States
    Family with young children
    Superior Twin
    Stayed 2 nights in May 2018

    before it was renovated, towels have holes. bathroom has mold”

    worst experience in Hanoi. it should be let guests stay there! before it was renovated, towels got holes, bathroom has mold. staff to'd us not to write review because they are going to renovate the hotel! they should not accept any booking with that condition. this hotel ruins my impression with hanoi

    Reviewed March 24, 2019
    9.2
    Exceptional
    Ng from Singapore
    Group
    Deluxe Triple City View
    Stayed 2 nights in May 2019

    Great Hotel”

    Nice Aesthetic Value for Money Friendly and Helpful Staff

    Reviewed May 13, 2019
    12345
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    • Excellent location
    • Hoan Kiem Lake
    • Hanoi Railway Station is within 1.71 km