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7.3 Very good location
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  • Free Wi-Fi in all rooms

  • Bar

  • Restaurants

  • Non-smoking room

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Family Suite 5 Persons
  • Garden view
  • 29 m²
  • 3 single beds and 1 queen b...
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  • 16 m²
  • 1 single bed and 1 queen be...
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Family Suite (4 Adults)
  • Garden view
  • 29 m²
  • 3 single beds and 1 queen b...
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Nearest essentials

  • Airports
    • 59 km
    • Toyama Airport (TOY)
    • 60 km
    • Matsumoto Airport (MMJ)
  • Public transportation
    • 2.2 km
    • Hakuba Train Station
  • Pharmacy
    • 2.2 km
    • Hakoba Appuru Pharmacy
  • Cash withdrawal
    • 2.2 km
    • ATM

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Verified guest reviews

Agoda Reviews (23)


Filter by traveler type:
Very good
  • Cleanliness 7.0
  • Facilities 7.0
  • Location 7.3
  • Room comfort and quality 6.0
  • Service 7.7
  • Value for money 7.2
Very good
  • Cleanliness 7.7
  • Location 7.1
  • Room comfort and quality 6.9
  • Service 8.0
  • Value for money 8.0
Review score
  • Cleanliness 6.0
  • Facilities 6.0
  • Location 7.0
  • Room comfort and quality 2.0
  • Service 8.0
  • Value for money 6.0
Very good
  • Cleanliness 7.0
  • Facilities 8.0
  • Location 6.7
  • Room comfort and quality 6.0
  • Service 7.7
  • Value for money 7.3
Very good
  • Cleanliness 7.6
  • Location 8.0
  • Room comfort and quality 7.2
  • Service 8.4
  • Value for money 8.4
Review score
  • Cleanliness 5.3
  • Facilities 6.0
  • Location 8.0
  • Room comfort and quality 2.0
  • Service 5.3
  • Value for money 4.0
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Room type
  • Triple
  • Family Suite 5 Persons

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Showing 22 verified reviews
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LEE from Malaysia
Family with young children
Family Suite 5 Persons
Stayed 2 nights in December 2016
Excellent place for skiing”
Will consider to stay again next trip
Reviewed January 26, 2017
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Ashley from Australia
Solo traveler
Stayed 5 nights in February 2016
Reviewed March 04, 2016
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stewart from Australia
Stayed 5 nights in January 2016
Great stay”
Shane and the team were great during our stay, will do anything for us. Sure, the rooms are small but it felt homely. There are no big TV's, fridges in the rooms so if you're looking for a hotel type stay then this isn't a place you would like. Coming back everyday skiing to a warm fire in the lounge area was perfect. Wouldn't hesitate staying at Allure again.
Reviewed February 09, 2016
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Alicia from Australia
Stayed 8 nights in January 2016
Not as described.”
It's challenging to find 3 "best things" about this hotel. Given the lack of readily available shuttle buses in the area the location was quite good.
Disappointing. On its website Allure boasts a "fantastic Western restaurant", laundry and fitness centre. None of these exist. The sports/lounge bar doubled as a breakfast room with a surly young Australian man serving drinks in the evening. He was of little assistance in any other area. There are no amenities in the room apart from a bar of soap - no shampoo, tissues or even extra toilet paper. Regardless of the length of stay - 7 or 10 or 14 days neither sheets nor towels are changed. Very expensive for the standard of accommodation that is offered.
Reviewed January 14, 2016
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Wai from Hong Kong
Family with young children
Stayed 3 nights in December 2015
Always no hot water at bathing ~9pm”
People are helpful upon your request
Reviewed January 09, 2016
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Hong from Singapore
Family with teens
Stayed 6 nights in December 2015
Thanks to Shane and team at Allure”
A very warm and helpful operator (Shane) and his team. Convenient location. Competitively priced.
My family of 5 had a wonderful stay at Allure during the last week of Dec 2015. The operator, Shane and his team - Glenn, James and Matt were all very warm and friendly, and always ready to help us on our transportation and restaurant reservation needs. The accommodation location is convenient as the Hakuba 47 shuttle bus stops right at the front, while the other shuttle buses to Happo One, Iwatake and Tsugaike stop at the Tokyu Hotel just a stone's throw away. The rooms are however spartan and the attached bathroom is typically small. Slightly inconvenient but not a big issue, we were at Hakuba to ski. Wifi was strongest at the dinning area but patchy at the common hall and room areas, which was another inconvenience. They served reasonable western breakfast but do not cater for other meals. Overall, I would rate Allure as 'good value for money'. For my family, the warm hospitality had more than made up for the little inconveniences - osewa ni nari mashita
Reviewed January 06, 2016
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Laurenske from Netherlands
Stayed 1 night in December 2015
below standard”
location and other guests
The hotel is below standard. The room is expensive, and the hotel standard and facilities are old and in need of improvement. It is not a 3* hotel. If it were 1* and shown online with actual pictures and actual available facilities it would be ok. But because it is shown as a 3*, and offers facilities online we were ok paying a bit more for our stay. However, these facilities are not available. And what we heard from other guests that they were experiencing the same. Lots of promises, and then excuses from the owner why facilities were not ready/there. Our room was small and did not have a heating. We booked very last minute and that seemed to be the owners excuse for everything. I would not recommend this hotel.
Reviewed January 04, 2016
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Beng from Malaysia
Family with young children
Stayed 3 nights in December 2015
Worst Ski Resort ”
I don't think there are any good comments...
1. I booked 3 nights but I moved out after 2nd night. 2. Malfunction heater (during winter) in the room. Replaced by Portable kerosene heater. I've to turn "ON" toilet exhaust fan because of the strong smell from kerosene. 3. Broken toilet seat. (They try to replace it with the fancy Japanese Toilet Bidet but unable to fix with the reason of "UNFIT" nuts, I try not to scold him because I aware it's just an act... Japanese Bidet require power and modified pipe to fit it) 4. Water marked on ceiling and corridor. 5. Malfunction lighting along the staircase (extremely dangerous for kids) and corridor. 6. Insufficient/No fire extinguisher or smoke detector in the resort. This is a dangerous building when fire occur. I strongly advise to report this unfit hotel/resort to the local authorities as it doesn't comply to fire & safety regulation. 7. Addition bed for my 10 year old son, I paid 14,000.00 yen extra for 2 nights. 7,000 yen for a bed/night??? they are charging me 5 star hotel rate in Japan. 8. No hot water during mid night & after 9 am... that's why i left this resort without washing my face & brushing my teeth!!!
Reviewed January 03, 2016
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Shelley from United Kingdom
Stayed 13 nights in December 2015
My ski lesson was good.
I booked Allure based on previous reviews but sadly things have changed and I can only pity returning visitors because they are in for a shock. I'd strongly suggest anyone new considering Allure avoids it. We were booked to stay for 12 nights but we left after 10 because we couldn't bear to stay any longer. Reviews from last season spoke highly of Maryann and the rest of the team, however none of them are at Allure anymore. amazing and did everything he could, but the situation was desperate. The facts as follows: The rooms are perishing cold, we got given a kerosene heater to try to compensate. on several occasions that the underfloor heating would be "working soon" but it never was during the entire time we were there. There is no hot water available between 10am-3pm, there's no restaurant - it's all boarded up, no laundry facilities, no room servicing, no linen / towel changes, the walls are paper thin (you can actually hear what your neighbours are saying) it's so noisy with other guests and the old plumbing system that sleep is hard to come by. The "drying room" is ineffectual, we had to dry our kit and our bath towels infront of our kerosene heater in our room each day. There is no choice for breakfast, you get what Shane has decided to cook that day, it works in rotation - sometimes we had egg and bacon, sometimes 2 pancakes and other times 2 slices of fried eggy bread. Breakfast is strictly between 7-8am, we witnessed him leave guests breakfasts on the table to go cold because he had to go and run his ski school. The ski lesson arranged for us was good, but he's spinning so many plates that he has no time for Allure or its guests. It's not a hotel, at best it's just a Bed & Breakfast - a bad one. It's so awful you feel you've been taken for a total mug paying for it.
Reviewed January 02, 2016
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lorelei from Philippines
Family with young children
Stayed 3 nights in December 2015
Its not a hotel”
They drive you to a place to eat.
Cold rooms and never clean the room
Reviewed December 31, 2015
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