Convenient Hotel in KL”

I spent one night in this lovely hotel in the busy city of Kuala Lumpur. It is very convenient as it is directly connected to the KL Sentral. I would think it is slightly better than the Hilton or Le Meridien, as both these hotels are connected to the busier Sentral terminal, hence more crowded and messy during peak hours; while Aloft is connected to the Nu Sentral shopping mall and monorail station, which gives it an overall less crowded appearance, and yet still a stone throw's away from the central terminal. Overall, I think the hotel is great, being new and friendly staff are the two main features of Aloft. We stayed in the Suite at 27th floor, and it was very beautiful and with stunning view. They even provided a camp (yes! a camp!) in the room for FREE, for my kids to play with, and another 2 air-mattresses to accompany that tent! Very innovative! All the mini bar drinks are FREE too, and they generously provided 4 bottles of mineral water. The room was very spacious, probably because it is a suite. The buffet breakfast was excellent. The location was so great that I could take my kids to travel in the LRT and monorail trains, and they absolutely loved it. And we could even end our day by catching a movie at the cinema (so brand new!) in Nu Sentral Mall. However two things I quite dislike about this hotel - the signboards leading towards the hotel parking, if you drive to Sentral KL, are not very clear, and that made me turn a few rounds before getting in; and still I thought I have gone into an office block car parks (actually they shared the car park premises). Secondly the water pressure in my room was considered awful, very weak, and I didn't quite enjoy the bath; furthermore, there is only a rain shower and does not have any handheld shower head, hence it was quite difficult to bathe my 5 year old kiddo. But if anyone of you thinking to stay in Sentral KL, I think this is the hotel you will not regret staying in.,

Excellent, newly opened and design!”

I REALLY enjoyed my stay in Aloft Kuala Lumpur Sentral Hotel. From check-in to check-out, everything was perfect. The lobby gives you the first insight about the hotel. Design, lots of space, lots of things to do, TV and music everywhere, smiling staff... The room was large, very comfortable beds, great showers! Fast internet is provided. Flat TV screen in the room, not so many international channels though. Rooftop pool and bar are not to be missed. Easy access to KL Sentral (right in front), so to airport and to city. I will definitely come back to this hotel if I come back to KL. Opening prices were really worth it, let's hope it won't escalate too much.

Very convenient location but doesn’t respond to queries from Agoda app”

Overall, our party of 4 adults and 2 children had a good stay at Aloft. We stayed in 3 separate rooms on 3 different floors even though I had put in a request for us to be placed on the same floor when booking. Fortunately, the staff managed to place us 1 floor apart. Housekeeping did a fantastic job of keeping the room clean. Room is big and spacious. Love the fact that their aircon thermostat actually works! Probably the only hotel in a world with a working aircon thermostat. It’s proximity to Sentral station (less than 10 minutes walk and sheltered connection) and connection to Nu Sentral Mall (1 minute’s walk after exiting the hotel at level 1) is a major plus. Very friendly hotel staff and safe atmosphere. The only con is the lack of response from the hotel. Had written in to check with hotel staff via Agoda app (upon booking in October) on the proximity and ease of getting to the hotel from Sentral station. Wrote in twice and did not receive any acknowledgement or answer to my queries, major disappointment. Should not have provided this function for Aloft KL Sentral if this cannot be managed. At least it doesn’t leave me waiting for a query that will not be answered. Overall good experience onsite, will definitely recommend this hotel to my friends.

A perfect hotel ”

Aloft staff is really helpful, i book the room under my name and then asked them if my sister can check in first because she (and her daughter) will arrive before me, and the hotel help me to put my sister’s name as my companion, she check-in smoothly. They also provided Camp Aloft (based on your request) for my baby niece, an air mattres, a tent for playing and a bag full of toys (and you can bring the toys home with you), don’t worry Camp Aloft is free. The room is spacious and very clean. We also enjoyed free minibar and snacks (refilled everyday)! Don’t forget to try their swimming pool, the scenery is so beautiful. On our first day, we go to the pool very early and they still have some photoshoot at the pool so we have to wait, just because my niece doesn’t want to wait at our room, we waiting at the poolside and the hotel give us a free drink and a bunch of snacks. The buffet breakfast is perfect also, so many choices. You can find like everything, from fresh fruits, salad, yoghurt, many kind of cereals (with marshmallow and jelly beans as a topping), dessert, malaysian food, chinese food, indian food, western, vegetarian food, bread, coffee, tea, infused water, pizza, doughnut. Their Laksa and Nasi Lemak is very good, you have to try. You can squeeze your own orange juice here. And children can have their own plate and glass and even their own spoon, yes they do have kids eating utensils. The location of the hotel is perfect also. If you go to kl sentral from klia by bus, you can just crossing the road and use their elevator to go to the lobby. If you use train then you can walk through nu sentral. Very convenience. Will stay here again!

Nice environment and friendly staff”

Normally, I was choose the budget hotel or hostel, because this time my business partner booked the Aloft Kuala Lumpur Sentral Hotel and asked me meet at 9am in the morning. So I choose to stay Aloft Kuala Lumpur Sentral Hotel, because of easy to meet him for breakfast & meeting. It make me feel comfortable when I reached the hotel lobby. The study area is all using Apple iMac Computer, and the study area also comfortable. Restaurant concept is natural,the design is green and white, the uniforma for staff also in green and white.

The Only Hotel to stay in KL”

I have never heard of Aloft hotel before, and definitely had no idea it was a starwood hotel. Chose the hotel simply because I could walk from KL Sentral station - that's the KLIA Express train from the airport - to the hotel. No taxis, no long jams. just direct to the hotel within 33-35 minutes. Could you ask for more ? Yes. Pros: 1. Location 2. Hip hotel with beautiful large rooms. 3. Modern design with nice rainshower 4. Ground coffee beans in a french press in your room 5. No hassle with minibars - there is a 24 hour 'food/drinks' shop downstairs in the lobby - amazing lattes ! 6. Clean and amazing toiletries 7. Free fast WIFI 8. There is a beautiful rooftop swimming pool & a bar as well 9. Nu Sentral Mall is next door 10. 7-11 and McDonalds (both open 24 hrs) is in the KL Sentral station. 11. Amazing helpful staff 12. I love the hotel room keycards - lovely design - I wanted to take them home but forgot to do so !! 13. It's a Starwood Hotel and you can collect the Starwood Preferred Guest points (SPG) 14. if you take the KLIA express, the KLIA Express porters will take your luggage all the way from the station to the hotel and it is free - i don't get pressured to tip :) Cons: 1. I really can't think of any !!

Really good hotel!”

Aloft is better than most 5 star hotels we had stayed during covid. Parking chargeable at 10rm per entry for hotel guest is fair, and 20rm for valet. We opted to self park and car parking is easy and clean and bright and safe. 4 elevators. Roof top infinity pool is good size with a cozy bar lounge attached, hotel prices of course but not too bad, and a smoking area. Staff is very polite and accommodating. We arrived at 2pm hotel staff called at 2.35 for key collections after room is ready. Was allowed late checkout till 1pm. Cash deposit was 100rm which was very fair. WiFi is decent and we had 4 devices. Room is the best, very clean and spacious. Double beds are both huge with 4 pillows each bed lol. AC adjustable and strong with 3 fan speeds. TV channels were ok, about 30 I think. Only thing we didn’t like was the fixed shower head, but it is a preference, the water is hot with decent pressure. We love Aloft so much we are booking for a second stay next month. Btw Nu sentral mall is just next door, and Kl sentral, a transportation hub, is right across the street. Cheers!

surprisingly good ”

We had a really nice stay at the Aloft Kuala Lumpur Sentral Hotel. The location is great, just 1 minute walking distance to the KL centural which links to everywhere including the airport shuttle. The room is very clean, comfortable and well designed, the staffs are friendly and helpful, especially the wide variety of buffet breakfast, strongly recommended.

A better than expected nice stay”

It was a last minute trip to KL. Saw a good review of Aloft KL and decided to go ahead to book a room with Aloft even though the hotel is not in the usual preferred location of KLCC, city centre. But it is certainly very convenient since it is located right next to the KL Sentral station. For the price paid for the room, I was wowed by the room size and comfort provided in the room. Bed is super comfortable (an important criteria for me). The only thing negative about the room must be the TV. All channels seem to be blurry in image despite the large flat screen TV. Had breakfast buffet in the hotel, though not a huge variety but adequate. Food quality is above average but not at the Good category yet. But overall this is a nice hotel worth staying in, provided it stays in the same price point.

Modern Luxury”

It was my first time staying here and surprisingly I enjoyed the hotel. It was spacious and the design of the rooms are chic and very modern. Staffs were friendly and very helpful and wifi was amde available at all times for free. The lobby was very interesting with gadgets for kids to areas for family or solo travellers to just chill and relax. Beside connecting to the hotel is Nu Sentral Mall which is a new fashion mall and restaurants. I would stay here again for my next trip to Kuala Lumpur since its just walking distance from KL Sentral (the stop where from Airport to KL Sentral you can just take a 28min ride on the KLIA Express).

A short stay near KL Sentral”

I needed a room near KL Sentral for one night only because I missed my bus connection to Ipoh. At that time, almost every room in KL Sentral is full or offered in a higher price than usual. Considering the value for money, I booked a room at Aloft literally in front of the hotel. The location is unbeatable because the hotel is connected to KL Sentral Station via a walkway. It was really convenient for me to catch an early morning train. The check in process is fast and you can just drop the room key for check-out. The room is clean, spacious and comfortable. I do not have time to check their pool, so I can't comment on it. I love their considerate gesture to provide takeaway cups in the room, so I could brew coffee or tea in the morning and take it to go.

Convenient location and shopping”

Firstly, thank you very much aloft KL Sentral for letting me check in early. I really appreciate it. The room is spacious. Getting to the hotel is easy from klia/klia2 coz you can Grab a ride, get an airport taxi and most conveniently, you can get on the KLIAexpress train and from KLSentral just go up the escalator towards Nusentral Mall and turn right when you see tealive stall and llaollao yogurt ice cream, walk straight and you'll reach aloft. But you need to go down 1 floor to get to reception. The front office staff were very efficient and accomodating. Going places is easy because you can get on the monorail, LRT, Ktm komuter and MRT from kl sentral. If you love shopping, aloft is attached to nusentral mall. Lots of food and ease of transport. Hope this is helpful.

Excellent location and service standards!”

We chose Aloft for a weekend stay as we attended a wedding at the Hilton - best decision ever! To begin with, the location is superb as it is located literally across the road from KL Sentral, which made traveling to and from the airport a breeze. We also found it easy to take public transport to other parts of KL. Secondly, the service standards of Aloft Sentral made our stay even more pleasant than it already was. We felt like we were treated as friends, as at every corner, we were greeted with a friendly smile and how-do-you-dos. Thumbs up for that! The room facilities were more than sufficient for us - everything that we needed were provided for, complete with detailed instructions as to where to plug in the iron/hairdryer/kettle etc! We were extremely happy with the layout of the room, had a comfortable bed, and the fact that its FREE wifi connection was extremely fast added a bonus as well. Can't rave about this hotel enough - will definitely be back!

Excellent in almost every way”

The hotel is relatively new and is smack in the middle of Kuala Lumpur. Easily accessible to he airport via the KLIA express train. Also very easily accessible around KL due to is proximity to KL sentral station. The breakfast is really good with lots of variety and also they are very open and accommodating to any allergies or diet restrictions. If you are vegetarian you are definitely going to get your money's worth on their breakfast spread. The rooms are fantastic and quirky with fast internet speed. The rooms are clean and of a great size considering the tiny sizes of the rooms in nearby hotels.The hotel staff are really friendly and approachable and service is always with a smile. The swimming pool is really nice infinity pool overlooking the city with a bar just next to it . Drinks are a little expensive . The bar is also a nice place to wind down in the evening during happy hours. There is also a mall directly accessible through the hotel. Excellent stay in all. Only small problem was the room service was a little slow and if you needed fresh towels or ice or needed to borrow the HDMI cable it will take some time.

Very Convenient and wonderful stay”

we just needed an overnight stay in a hotel beside KL Sentral since we had to catch a bus the next morning. We didnt need a beautiful and relaxing room since we will just be sleeping there for one night and we'll be out for most of the time. SO we got the cheapest one available which was aloft. we didnt expect much so to our surprise, the hotel itself and the room was very very nice. THis will surely be the place we'll stay in again should we need to stay in Kuala Lumpur again.

Very nice hotel, modern,clean and in a fantastic location for shopping and travel. ”

Aloft hotel is clean, well maintained and in a perfectly located next to the NU shopping complex and KL Sentral train station. Our King bed room was spacious and the bed very comfortable. I've stayed at both the Hilton and Le Meridian hotels, Aloft is as good in facilities and fittings and better value, I would definitely stay here again when in KL. The shopping centre has plenty of eateries from food court to sit down restaurants to suit your tastes and budget. If street food is more your style then that is also available just around the back of the hotel, below the mono rail station. Also little India is a short walk away. Travel to anywhere in KL is easy as all the trains, including the mono rail and KLIA Express stop at KL Sentral.

Overall was good as always”

It was my 3rd stay in Aloft, the choice was perfect since my husband and I had things to do around KL Sentral. The location itself is a winner because it's close to KL Sentral station and NU Sentral mall. The check in process was quick, the staffs were all smiley and attentive to our needs. The room was perfect with on point amenities. The only disappointment was only the sliding bathroom door was not tightly closed when we used the shower and also the shower drains a bit slowly so I was like standing in a puddle when taking a shower. Anyway, the overall stay was satisfying enough for us. Thank you Aloft KL!

Strategically located 5 star modern hotel”

We had a wonderful experience staying at the Aloft. The room was nice, spacious, the bathroom was excellent. The toilet has water spray. For muslim travellers, it's very important to have the water spray in the toilet. Aloft was connected to KL Sentral and Nu Sentral Mall.. Its just 1 min walk to the mall. The mall was huge.. There are many food stalls which open early at KL sentral. So overall, the hotel was great with excellent location. Love ur lobby too! Will definitely recommend ur hotel to others and we will stay at ur hotel when we visit kl again. Thanks.

Excellent 4-star hotel in superb location.”

We were very happy with our 3-night stay at Aloft, its location right next to KL Sentral station was excellent, very convenient to get to anywhere. It was a direct train ride from KLIA (20 mins), and it is also the main station where you can take the LRT and KTM train to Bukit Bintang area or KLCC direction. Hotel still has a very new feel, very clean and modern. Room was very spacious and bed comfortable, with coffee, tea and 4 bottles of water provided daily. Just one little flaw, the sink is a little small for the strong water pressure from the tap, hence you got to be careful not to turn the tap to full or you will get yourself (and everywhere) wet! The hotel has a nice pool on the roof top, and it is connected to the Nu Central Mall next door. Checking out was a breeze, as you can just drop the keys off (if your hotel is prepaid). Staff were generally helpful, although not all provide the same standard of service. Overall we were very satisfied with our stay, and we felt the price paid was excellent value for this high-end 4-star hotel. We will definitely stay at Aloft again on our next trip to KL.

Nice hotel, good location, fast internet”

Very nice, recommended for second stay. I like to stay in ALOFT hotel KL, my 7 years old son and my wife also like staying here because we can go everywhere from KL Sentral and go back for good rest in this hotel, nice and excellent location. Fast internet access is the best thing for me as I need to work in KL. Location is near KL Sentral where we can find food until late night. For me, please give more variety food on breakfast and give speciality food so people can enjoy having breakfast here. Convenience store located in KL Sentral is 24 hours. We can go back to airport by taking fast train from KL Sentral station or even can take bus for only RM10.