Alpenhotel Fleurs de Zermatt

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Unterer Mattenweg 41, Zermatt Train station, Zermatt, Switzerland, 3920

Highlights

Sparkling clean

320 meters to public transportation

Excellent room comfort & quality

Airport transfer

300 meters to Summit Ski & Snowboard School

Facilities

Beach

Free Wi-Fi

Swimming pool

Spa

Fitness center

Restaurant

Bar

Massage

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Zermatt Train station part of Zermatt, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gornergrat. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Your dates are popular among travelersUsers are booking a place in Zermatt every 16 minutes on Agoda.com
Cleanliness 9.5
Facilities 9.1
Location 9.0
Value for money 8.9

Based on 3,147 verified reviews

Cleanliness

9.5

Facilities

9.1

Location

9.0

Value for money

8.9

Service

8.6

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Nearest transportation options

Zermatt railway station is within 0.32 km

Zermatt Zbag Zsb Train Station is within 0.32 km

See map

9.0Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 67 places in walking distance!

Walkable places
Jack Wolfskin Store
230 m
Summit Ski & Snowboard School
290 m
Zermatt railway station
320 m
Zermatt Zbag Zsb Train Station
320 m
Popular landmarks
European Snowsport Zermatt Ski School
420 m
Stoked Zermatt
650 m
Mountaineers' Cemetery
730 m
Matterhorn Museum
740 m
Sunnegga
1.8 km
Closest landmarks
Grizzly's Bar & Bistro
270 m
Alex Lounge Bar & Fumoir
370 m
European Snowsport Zermatt Ski School
420 m
Metzgerei Bayard
440 m
OLMO Zermatt
460 m

Good to know

Value for money8.9
Location rating9.0
Nearest airportSion Airport (SIR) - Switzerland
Distance to airport38.6 km

Rooms available at Alpenhotel Fleurs de Zermatt

Deluxe Double Room
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  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Classic Double Room
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  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Junior Suite with Matterhorn View
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  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Family Room
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  • Room size: 52 m²/560 ft²
  • Mountain view
  • 2 king beds
Enter dates to see prices
Double Room - Disabled Access
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  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 single beds
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Suite with Matterhorn View
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  • Room size: 61 m²/657 ft²
  • Mountain view
  • 2 king beds
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Deluxe Double Room - Ground Floor
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  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Double Room
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  • Room size: 25 m²/269 ft²
  • Mountain view
Enter dates to see prices
Single Room
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  • Room size: 20 m²/215 ft²
  • Mountain view
  • 1 single bed
Enter dates to see prices
FAMILY ROOM,2 BEDROOMS,BALCONY,MOUNTAIN VIEW
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  • Mountain view
  • 2 double beds
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Alpenhotel Fleurs de Zermatt offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

Yes! Alpenhotel Fleurs de Zermatt features fitness center that is fittingly located on site, catering to your active needs to stay healthy while on holiday getaway. For more details, please contact the property for more information.

While residing at Alpenhotel Fleurs de Zermatt, jump start your vacation by exploring the closest destinations that are within walking distance to the property which include Jack Wolfskin Store, Summit Ski & Snowboard School, and European Snowsport Zermatt Ski School.

Alpenhotel Fleurs de Zermatt can communicate up to 12 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

Past guests that stayed at Alpenhotel Fleurs de Zermatt have given this property a rating of 9.457 for its exceptional cleanliness as the major highlight for their stay.

Past solo travelers that have stayed at this property have given Alpenhotel Fleurs de Zermatt an average rating of 8.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Alpenhotel Fleurs de Zermatt an average rating of 8.2. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Alpenhotel Fleurs de Zermatt an average rating of 8.8. You can look up on more descriptive customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Alpenhotel Fleurs de Zermatt an average rating of 8.6. You can look up more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Alpenhotel Fleurs de Zermatt an average rating of 8.8. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Zermatt railway station, 319.48 m away from Alpenhotel Fleurs de Zermatt.

The nearest airport to Alpenhotel Fleurs de Zermatt is Sion Airport, 39.0 km away.

More about Alpenhotel Fleurs de Zermatt

More about Alpenhotel Fleurs de Zermatt





Relaxation and Recreation at Alpenhotel Fleurs de Zermatt

At Alpenhotel Fleurs de Zermatt, guests are invited to indulge in a world of relaxation and rejuvenation with a variety of exceptional entertainment facilities. The hotel features a sophisticated bar where you can unwind with a carefully curated selection of wines, cocktails, and local spirits, all while enjoying the stunning views of the majestic Swiss Alps. This inviting space is perfect for socializing with friends or simply enjoying a quiet evening after a day of adventure in the breathtaking surroundings. For those seeking ultimate relaxation, the hotel’s spa facilities are a sanctuary of tranquility. Guests can indulge in soothing massages that melt away stress and tension, or take a dip in the luxurious hot tub, where the warm waters provide a perfect backdrop for unwinding. The wellness area also includes a sauna and steam room, ideal for detoxifying and revitalizing the body. Whether you're looking to rejuvenate after a day on the slopes or simply wish to pamper yourself, the Alpenhotel Fleurs de Zermatt offers an array of entertainment facilities that cater to your every need, ensuring a memorable stay in this picturesque alpine retreat.

Unleash Your Adventurous Spirit at Alpenhotel Fleurs de Zermatt

At Alpenhotel Fleurs de Zermatt, the thrill of adventure meets the serenity of relaxation through an exceptional array of sports facilities designed for every enthusiast. Dive into the refreshing indoor pool, where you can swim a few laps or simply unwind after a day on the slopes. For those who prefer to keep their fitness routine intact, the state-of-the-art fitness center is fully equipped with modern machines and free weights, ensuring that you can maintain your workout regimen while enjoying the breathtaking views of the Swiss Alps. Step outside and embrace the beauty of nature with the stunning hiking trails that surround the hotel, offering various levels of difficulty to suit any adventurer. In the winter months, the hotel transforms into a skier's paradise, providing easy access to the world-renowned slopes of Zermatt. Whether you're a seasoned skier or a beginner, ski lessons are available to help you master the art of gliding down the pristine white powder. After a day filled with exhilarating activities, take a dip in the outdoor pool, where you can soak in the stunning alpine scenery and bask in the refreshing mountain air. At Alpenhotel Fleurs de Zermatt, every moment is an opportunity for adventure and relaxation.

Convenience Facilities at Alpenhotel Fleurs de Zermatt

At Alpenhotel Fleurs de Zermatt, convenience meets comfort in every aspect of your stay. Guests can indulge in the luxury of room service, allowing you to savor delicious meals in the privacy of your room, whether it's breakfast in bed or a late-night snack. For your peace of mind, safety deposit boxes are available, ensuring that your valuables are securely stored while you explore the breathtaking surroundings of Zermatt. Stay connected with complimentary Wi-Fi available in all rooms and public areas, making it easy to share your vacation moments or catch up on work. The hotel also offers dry cleaning services, perfect for refreshing your wardrobe after a day of adventure. With daily housekeeping, you can rest assured that your accommodations will always be clean and welcoming. To add a touch of warmth and coziness, unwind by the fireplace, creating the perfect ambiance after a day on the slopes or hiking trails. At Alpenhotel Fleurs de Zermatt, every convenience is thoughtfully provided to enhance your stay.

Seamless Travel Experience at Alpenhotel Fleurs de Zermatt

At Alpenhotel Fleurs de Zermatt, your journey begins with exceptional transport facilities designed to ensure a seamless travel experience. The hotel offers convenient airport transfer services, allowing guests to arrive and depart without the hassle of navigating public transport. Whether you’re landing at a nearby airport or need a ride back home, the dedicated shuttle service ensures a smooth transition, whisking you directly to the heart of Zermatt in comfort and style. In addition to airport transfers, Alpenhotel Fleurs de Zermatt also provides curated tours that allow you to explore the stunning landscapes and attractions of the region effortlessly. With knowledgeable guides and well-organized itineraries, guests can immerse themselves in the breathtaking beauty of the Swiss Alps, making the most of their stay. Whether you’re seeking adventure or relaxation, the transport facilities at Alpenhotel Fleurs de Zermatt are designed to enhance your visit, ensuring that every moment is memorable.

Luxurious Room Facilities at Alpenhotel Fleurs de Zermatt

At Alpenhotel Fleurs de Zermatt, every room is a sanctuary of comfort and elegance, designed to elevate your stay in the breathtaking Swiss Alps. Each accommodation features plush linens that invite you to sink into a restful sleep, while a cozy fireplace adds a touch of warmth and charm, perfect for unwinding after a day on the slopes. Step out onto your private balcony or terrace, where you can soak in the stunning mountain views and breathe in the crisp alpine air, making every moment truly unforgettable. Indulge in the thoughtful amenities provided in your room, including a hair dryer for your convenience and luxurious bathrobes that enhance your relaxation experience. For those who enjoy a cozy cup of coffee or tea, a dedicated coffee/tea maker is at your disposal, allowing you to savor your favorite beverage at any time. Stay entertained with satellite/cable TV, ensuring you’re never far from your favorite shows. With complimentary toiletries provided, your comfort and satisfaction are always prioritized at Alpenhotel Fleurs de Zermatt.

Culinary Delights at Alpenhotel Fleurs de Zermatt

At Alpenhotel Fleurs de Zermatt, dining is an experience that delights the senses and complements the stunning alpine surroundings. The hotel's on-site restaurant offers a warm and inviting atmosphere where guests can indulge in a variety of culinary creations. Each meal is crafted with care, showcasing local ingredients and flavors that reflect the rich culinary heritage of Switzerland. Whether you're enjoying a leisurely dinner after a day on the slopes or a cozy lunch with mountain views, the restaurant promises a memorable dining experience. Start your day with a sumptuous breakfast buffet that caters to every palate. Guests can savor a selection of fresh pastries, seasonal fruits, and hearty options, including a delightful continental breakfast that ensures a perfect start to your morning. For those who prefer to enjoy their meals in the comfort of their own room, the hotel also offers convenient room service, allowing you to relish delicious dishes at your leisure. With attentive daily housekeeping, every detail is taken care of, ensuring that your dining experience is as enjoyable as your stay.

Experience Comfort and Elegance at Alpenhotel Fleurs de Zermatt

At Alpenhotel Fleurs de Zermatt, guests are invited to indulge in a selection of thoughtfully designed rooms that cater to every traveler's needs. The Classic Double Room, spanning 22 square meters, offers a cozy retreat for couples seeking a romantic getaway. For families, the spacious Family Room, with its generous 52 square meters, provides a perfect sanctuary for shared moments and cherished memories. The Deluxe Double Room, measuring 28 square meters, elevates comfort with a touch of elegance, while the Single Room, at 20 square meters, is ideal for solo travelers looking for a peaceful haven. For those desiring a bit more space, the Double Room at 25 square meters ensures a delightful stay, while the Junior Suite, with its 35 square meters, presents a luxurious escape with added comfort. The expansive Suite, spanning 61 square meters, is the epitome of indulgence, perfect for those seeking an unforgettable experience. Additionally, the Double Room - Disabled Access, also at 25 square meters, guarantees an inclusive atmosphere for all guests. Booking your stay at Alpenhotel Fleurs de Zermatt through Agoda not only ensures you access to the best prices available but also provides a seamless and hassle-free booking experience, allowing you to focus on what truly matters – creating unforgettable memories in the stunning backdrop of Zermatt.

Zermatt Train Station: Gateway to Alpine Adventures

Nestled at the foot of the iconic Matterhorn, Zermatt Train Station serves as the vibrant gateway to one of Switzerland's most picturesque destinations. This charming station, with its rustic wooden architecture and stunning mountain backdrop, is not just a transit point but a hub of excitement and activity. As you step off the train, the fresh alpine air greets you, and the breathtaking views of snow-capped peaks invite you to explore the wonders that lie ahead. The station connects travelers to various scenic railways, including the Gornergrat Bahn, which takes you to breathtaking panoramic views of the Alps, ensuring that your journey begins with a sense of adventure and awe. Surrounding the station, the enchanting village of Zermatt unfolds, offering a delightful mix of traditional Swiss charm and modern amenities. Stroll along the cobblestone streets lined with cozy chalets, boutique shops, and inviting cafes where you can savor local delicacies and warm up with a hot chocolate after a day on the slopes. The vibrant atmosphere is palpable, with visitors and locals alike enjoying the stunning alpine scenery and the myriad of activities available year-round, from skiing and hiking to exploring the rich cultural heritage of this unique mountain village. At Zermatt Train Station, every arrival feels like the start of a memorable adventure in the heart of the Swiss Alps.

Traveling from the Nearest Airport to Alpenhotel Fleurs de Zermatt

To reach the enchanting Alpenhotel Fleurs de Zermatt, your journey typically begins at one of the nearest airports: Geneva Airport (GVA) or Zurich Airport (ZRH). From Geneva, the most convenient option is to take a direct train from the Geneva Airport train station to Zermatt. This scenic train ride, which takes approximately 3.5 hours, will immerse you in the breathtaking Swiss landscape, allowing you to enjoy the picturesque views of mountains and charming villages along the way. Alternatively, if you land at Zurich Airport, you can catch a train to Zermatt, which takes about 4 hours, with a quick transfer at Visp. Both routes lead you to the charming car-free village of Zermatt, where the majestic Matterhorn awaits. Once you arrive at Zermatt Train Station, it’s just a short stroll to Alpenhotel Fleurs de Zermatt. The hotel is conveniently located within walking distance from the station, making it easy to settle in after your journey. As you walk, you’ll be greeted by the delightful sights and sounds of this alpine paradise, with its quaint shops and cozy cafes. The Alpenhotel Fleurs de Zermatt promises a warm welcome and a serene atmosphere, offering a perfect retreat after your travels. Whether you're here for skiing, hiking, or simply to soak in the stunning surroundings, your adventure begins the moment you step into this charming hotel.









Culinary Delights Surrounding Alpenhotel Fleurs de Zermatt

The culinary scene around Alpenhotel Fleurs de Zermatt is a vibrant tapestry of flavors and experiences, catering to every palate. Just a stone's throw away, CasaMia Ristorante Pizzeria invites you to indulge in authentic Italian dishes, where the aroma of freshly baked pizzas fills the air. For a more traditional Swiss dining experience, the Hotel Restaurant Bahnhof offers hearty local specialties that will warm your heart after a day of exploring the stunning alpine surroundings. If you're in the mood for something unique, the Ambassador Zermatt serves a delightful fusion of international cuisines, while the charming Seefeld Imbiss & Bootsvermietung Sarnen offers a casual atmosphere perfect for a quick bite. Meat lovers will find their haven at the Ross-Stall, where succulent cuts are grilled to perfection. For an alpine twist, the Hornox Alpine Grill Zermatt presents a menu filled with local ingredients and innovative dishes. Don't miss the Restaurant Walliserkanne, known for its cozy ambiance and exceptional fondue. If you're seeking a more laid-back vibe, the Restaurant & Hostel 'Hole in One' serves up comfort food in a relaxed setting. The Ambassador also has a reputation for its delightful dining options, while Corbeau d'Or tantalizes your taste buds with exquisite French cuisine, making it a perfect choice for a romantic evening out.

Shopping Delights Near Alpenhotel Fleurs de Zermatt

Just a stone's throw from Alpenhotel Fleurs de Zermatt, the Jack Wolfskin Store beckons outdoor enthusiasts and fashion aficionados alike. This renowned retailer is your go-to destination for high-quality outdoor apparel and gear, ensuring you are well-equipped for your alpine adventures. Here, you can browse through a wide selection of jackets, backpacks, and hiking essentials, all crafted with the latest technology to keep you comfortable and stylish while exploring the breathtaking landscapes of Zermatt. Whether you're preparing for a day of skiing or a leisurely hike, the Jack Wolfskin Store offers everything you need to make the most of your stay in this stunning Swiss mountain village.

Pricing Overview: Alpenhotel Fleurs de Zermatt vs. Zermatt's Average

Nestled in the picturesque town of Zermatt, the Alpenhotel Fleurs de Zermatt offers a luxurious retreat that aligns perfectly with the average room pricing in this enchanting Swiss destination. With room rates ranging from $351 to $400, guests can expect not only a comfortable stay but also a blend of contemporary amenities and traditional alpine charm. The hotel’s strategic location provides stunning views of the iconic Matterhorn, making it an ideal choice for both adventure seekers and relaxation enthusiasts alike. Interestingly, the average price for hotel accommodations in Zermatt also falls within the same range of $351 to $400. This means that when choosing to stay at the Alpenhotel Fleurs de Zermatt, visitors are getting exceptional value for their money. The hotel stands out with its personalized service and exquisite dining options, ensuring that your stay is as memorable as the breathtaking scenery surrounding you. Whether you are planning a romantic getaway or a family vacation, the Alpenhotel Fleurs de Zermatt promises an unforgettable experience that reflects the beauty and charm of Zermatt.

A Perfect Stay at Alpenhotel Fleurs de Zermatt

Guests rave about the exceptional location of Alpenhotel Fleurs de Zermatt, highlighting its proximity to local attractions and the stunning views that surround the hotel. Many reviews praise the hotel's charming ambiance, making it an ideal choice for both relaxation and adventure. The well-appointed rooms are described as not only beautiful but also highly functional, ensuring that visitors feel right at home during their stay. With such positive feedback, it's no wonder that travelers wholeheartedly recommend this delightful hotel to anyone seeking a memorable experience in Zermatt.

Exceptional Stay at Alpenhotel Fleurs de Zermatt

Alpenhotel Fleurs de Zermatt stands out as a premier destination for travelers seeking a blend of comfort and luxury in the heart of the Swiss Alps. With an impressive overall rating of 9.0, guests consistently rave about the hotel's exceptional facilities, which boast a remarkable score of 9.1. Visitors can indulge in a wide array of amenities designed to enhance their stay, from relaxing wellness options to beautifully appointed rooms that offer stunning views of the surrounding mountains. Cleanliness is a top priority at Alpenhotel Fleurs de Zermatt, reflected in its outstanding cleanliness rating of 9.5. Guests can expect immaculate surroundings that create a welcoming atmosphere, allowing them to unwind and fully enjoy their alpine retreat. The hotel's prime location, rated at 9.0, places guests just moments away from Zermatt's vibrant attractions, ensuring easy access to both adventure and relaxation. With a commitment to providing an unforgettable experience, Alpenhotel Fleurs de Zermatt is truly a gem in the Swiss Alps that captivates the hearts of its visitors.

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Amenities and facilities

Exceptional9.1

Facilities

Languages spoken
  • English
  • Bulgarian
  • Croatian
  • French
  • German
  • Hungarian
  • Italian
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Gym/fitness
  • Hammam
  • Hiking
  • Hot tub
  • Massage
  • Sauna
  • Skiing
  • Ski lessons
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids safety features
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Smoke alarms
Getting around
  • Airport transfer
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Extra long bed
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Wake-up service

Location

Unterer Mattenweg 41, Zermatt Train station, Zermatt, Switzerland, 3920

Exceptional9.0

Location

Airports
  • Sion Airport (SIR) - Switzerland
    38.6 km
  • Turin Airport (TRN) - Italy
    93.1 km
Public transportation
  • Zermatt railway station
    320 m
  • Zermatt Zbag Zsb Train Station
    320 m
Convenience store
  • Denner Satellit
    140 m
Cash withdrawal
  • ATM
    260 m

What's nearby

Popular landmarks
  • Summit Ski & Snowboard School
    290 m
  • European Snowsport Zermatt Ski School
    420 m
  • Stoked Zermatt
    650 m
  • Mountaineers' Cemetery
    730 m
  • Matterhorn Museum
    740 m
  • Sunnegga
    1.8 km
  • Riffelsee Lake
    4.7 km
  • Gornergrat
    5.3 km
  • Matterhorn Glacier Paradise
    9.9 km
Nearby landmarks
  • Jack Wolfskin Store
    230 m
  • Grizzly's Bar & Bistro
    270 m
  • Summit Ski & Snowboard School
    290 m
  • Zermatt railway station
    320 m
  • Zermatt Zbag Zsb Train Station
    320 m
  • Alex Lounge Bar & Fumoir
    370 m
  • European Snowsport Zermatt Ski School
    420 m
  • Metzgerei Bayard
    440 m
  • OLMO Zermatt
    460 m
  • Harry's Ski Bar
    530 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of Alpenhotel Fleurs de Zermatt from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 6.4

Most recent

  • Cleanliness score 9.5 out of 10 and is a high score in Zermatt
    Cleanliness9.5
  • Facilities score 9.1 out of 10 and is a high score in Zermatt
    Facilities9.1
  • Location score 9 out of 10 and is a high score in Zermatt
    Location9.0
  • Value for money score 8.9 out of 10 and is a high score in Zermatt
    Value for money8.9
  • Service score 8.6 out of 10 and is a high score in Zermatt
    Service8.6
High score for Zermatt

Rating

9+ Exceptional (78)
8-9 Excellent (10)
7-8 Very Good (9)
6-7 Good (8)
<6 Below Expectation (10)

Review summary

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The hotel boasts clean, spacious, and high-quality rooms that are praised by many guests. The location is convenient and also receives positive reviews. Guests enjoy the nice breakfast buffet and complimentary afternoon tea. The hotel's extraordinary rooms and views have received high praise from guests.

Front desk staff could improve friendliness, mentioned in a few reviews.

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Showing 115 verified guest comments
Changed to review page 1
  1. 6.4
    Good
    Mei from Hong Kong SAR, China
    Group
    Family Room
    Stayed 2 nights in August 2025

    “Spacious hotel”

    First time in Zermatt. I thought I have misunderstood that the Mountain View refers to Matterhorn when I saw that the hotel room is with Mountain View, and in fact it’s not Matterhorn cos the hotel located close to the station but not the same direction as Matterhorn. The breakfast is good.

    Reviewed October 08, 2025
  2. 9.6
    Exceptional
    PUI from Malaysia
    Group
    Style Double Room
    Stayed 2 nights in October 2025

    “Location, Location, Location ”

    This hotel is just 5 minutes walk to train station and the main tourist area. Easy to access and the room is big. Spa is fantastic! love it and enjoy. great hotel!

    Reviewed October 07, 2025
  3. 10.0
    Exceptional
    Jacobus from Malaysia
    Couple
    Classic Double Room
    Stayed 2 nights in September 2025

    “THE VIEW”

    Well equipped spacious room, large beds. Alpine decoration and good access to the railwaystation

    Reviewed September 29, 2025
  4. 10.0
    Exceptional
    Sima from United Kingdom
    Group
    Deluxe Double Room
    Stayed 3 nights in September 2025

    “Absolutely Amazing Stay”

    Cannot praise this hotel enough, great hospitality, location and our rooms were spacious clean and most importantly the view we got of the Matterhorn was breathtaking

    Reviewed September 18, 2025
  5. 10.0
    Exceptional
    kanagerajan from Malaysia
    Couple
    Deluxe Double Room, Balcony, Mountain View (Matterhorn) (2 Twin Beds)
    Stayed 2 nights in September 2025

    “zermatt visit”

    Place located very near to the train station . Very clean and comfortable Good breakfast - the variety was good view from my room was amazing !! Overall an excellent choice if you're visiting Zermatt

    Reviewed September 18, 2025
Changed to review page 1

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