"Location is really good."
January 4, 2019
130 meters to public transportation
270 meters to the beach
Located in heart of Gold Coast
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Distance to city center||1 km|
|Nearest airport||Gold Coast Airport (OOL)|
|Distance to airport||21.2 km|
"The service was outstanding."
January 4, 2018
"Staff were above excellant with customer service."
April 3, 2017
"The room was spacious, the cleanliness was acceptable."
January 15, 2017
"Staff made your bed everyday and put on the dishwasher which..."
January 7, 2018
A great family-friendly resort, Alpha Sovereign Hotel also features a perfect base with easy access to shopping, adventure parks, beach activities, and the nightlife of Gold Coast. The shops, restaurants, and the downtown entertainment are all within a couple of kilometers. For relaxation, it’s just 500 meters to the beaches and the jetty. Rooms range from singles to luxury spa suites. All apartments offer plentiful amenities and clean, modern furnishings. You can enjoy yourself without leaving the resort thanks to the 30 meter, lagoon-styled swimming pool, children’s pool and playground, indoor heated pool, and barbeque/deck area. For recreation, the spa and sauna is available after a long day. Alpha Sovereign Hotel is definitely worth the stay!
"Quality hotel Quality staff Great facility"
May 8, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Alpha Sovereign Hotel
Show reviews that mention
Happy with the stay”
Just a couple of things to take note before you book: Parking is not free and they charge $15 per day. You can park on the street though. They advertise free internet but you might not be able to get any internet in the room. The staff themselves told me that its the strongest around the reception area and becomes weak in the rooms. We couldn't use it in our room. Apart from the above everything else was nice. Location is really good. Just 2-3 minute walk to the tram station and 2-3 stops to the beach and shops.
The room we were given was very badly needing updated . The shower room was the worst I have ever seen .Charging $15 per night for valet parking was ridiculous but on the plus side the bed and towels were clean .
Spacious Room, Great View, Excellent Value”
We were very pleased with all aspects of the Australis and could find no fault. The valet parking was peace of mind, the room was very big and our balcony view was lovely. The hotel is on the wrong side of the Gold Coast Highway and not overlooking the beach, I timed the walk to the beach, including crossing the Highway at nearby lights, it took 5 minutes. A 15 minute beach walk to Carvil Avenue and all its noisy attractions, but realistically you would prefer the comfortable buffer. Breakfast included, it was a very affordable quality hotel, we will return.
Value for money”
Booked a one bedroom suite for two nights but was given a two bedroom suite. The room was clean and spacious. Hotel was easily accessible with the tram and bus stops. Only a 15 mins walk to surfer's paradise beach. Value for money!
A place for families.”
The air conditioner was leaking, the hanging poles for the towels is faulty and tends to fell out. Other than that, the service staff were excellent, the place had what it needs in a hotel, I will definitely list this place to suggest to my friends!
Friendly staff and convenient room”
Great location, I've stayed this hotel for couple of nights.I could feel like it's very comfortable and there was no problem with room but I could find cigarret that someone has smoked at balcony.Even more than anything, all of staff in hotel were friendly.This hotel is like 3 blocks away from sufers paradise.It would be competitive to compare with the other hotels
Loved my stay at the hotel! ”
Very accommodating! The staff was very helpful. Went with other family members...all 3 rooms got upgraded to suites/spa room as there were vacancies. loved our stay there. Saw the twin room prior to upgrade...Just a note that it is a bit too tiny. However if there are no young children and you just want to sleep, it's good enough Didn't experience parking problems as described by other guests, but maybe because we were there off-peak season(16-23 march 2012) Recommended
Clean and nice view!”
I liked the room with the size, cleanliness, and the beautiful blue oceanview avross the road. I just regret that we didn't have enough time to try the spa, sauna and the swimming pool. Also, the staff are helpfull and friendly. It absolutely worth the room charge and we sould like to come back again. Although, the shower booth was little bit inconvinient to place the stuff and we needed a microwave and wifi in the room.
Room was tiny, out of date and falling apart. It is in desperate need of refurbishment. Terrible location, if you want to go to the beach, take a packed lunch and be willing to take your life into your own hand in crossing a major motor way.
Furniture & deco need updating felt like it was in 1980. ”
$15 parking fee or park on the street.
not happy ”
I’ve been married for 30 years and never have I slept in a single bed next to my husband. We were very disappointed to find our room with 2 single beds. When I asked for a large bed. ... I asked to change and they couldn’t. Our room wasn’t cleaned every day. We had to use the same dirty linen . When I asked at the desk to make sure my room was cleaned. All I got was fresh linen and my beds made in the same sheets I had on for 2 days .
The wifi constantly dropped out. No Foxtel The cleaning service was not the best we had to ask for clean towels and toilet paper Didn't like emptying the bin Air conditioning stopped working a couple of times.
Look somewhere else”
Dusty room with unreasonable price. You do need to leave the car key to the reception for them to take your car in or out with only 1 guy doing it. wasting lots of time to wait just only when if you forget something in the car.
We reach early and the DM let us check in early after the room was ready. The staff do not provide any details on the hotel and not even told me that the simple check in policy. Very disappointed with the service and the staff told me that all of the hotel checkout at 10am and I should know during the booking. I was wondering your job as a receptionist should told the guest basic details about the hotel. Not only that, the staff not even told me what I have during the stay. In this hotel mention 4 star and I can't even see the professional of the service that provided by the staff.
In need of a facelift... also why would you charge a non refundable $2 per pool towel? Never been charged to use a pool towel before guess you get to keep it?
This was a great value hotel! ”
There weren’t many faults with this hotel, the location was a little further out from the central area and it was a little outdated but apart from that everything was exactly as expected and it was pleasantly quiet also! Big thumbs up!
We were pleasantly surprised and happy!”
Although other reviews had scared me a little and I’d prepared for the worst, we as a family were pleasantly surprised. Rooms huge, daily room service and pool always had space for us to relax or swim. We loved the pool drink service during happy hour too! Our room wasn’t loud like I’d seen other people review and we had a beautiful view of the beach!!! I suppose it’s all relative....if you’re not paying top dollar, don’t expect 5 stars right??
Absolutely loved our stay! Our room was huge, with a lovely balcony! Location was perfect for travel”
Bus stop was located about 50m from the hotel, tram stop was about 150m. So easy to get around. 15-20m walk to Cavill Ave which had everything and 10min walk to the beach. Staff made your bed everyday and put on the dishwasher which was such a lovely touch. Pool, spa and sauna were great and there seemed to be ‘room for everyone’. I think it’s location so the stand out because you are right in the heart of Surfers Paradise but not in the busy bit, so it’s the best of both worlds. The buses for Theme Parks, Harbour Town and Pacific Fair stop almost right outside. I would happily stay there again!
Great location, good facilities.”
Be aware not all rooms have ocean or pool views...we were unlucky enough to get one of these rooms... Not able to cook in rooms for families to be able to save some $$ for other things while on holidays, microwave only in the rooms with kettle, toaster and full size fridge. Pool area is very family friendly with great shallow kids end and ‘beach’ sand pit area. Onsite restaurant is reasonably priced but would’ve been good to be able to make some meals in room. Very close easy walking to tram/light rail station which gives you access to most of the coast and possible trips to Brisbane if you desire. Beach is only a 5 minute walk and Surfers Paradise patrolled beach only 10-15 minutes walk max...
The pool was not fixed, but we were able to use the pools across the road in another resort. It was fine for the price I was not very happy with the issue at the start, which was I was meat to be able to pay at the hotel on check in, but apparently that was not the case & was required to pay up front, with a no cancellation fee, I was in a lose lose situation. I felt as thou I was given the incorrect information when booking, no one wanted to take responsibility for this Check all your bookings carefully!