Alta Cebu Resort
Newly renovated
Free Wi-Fi

Alta Cebu Resort

Tugbungan, Pilipog, Mactan Island, Cebu, Philippines, 6017
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     Alta Cebu Resort

    Alta Cebu Resort Reviews

    6.9
    Good
    /10
    (441 reviews)See what guests said
    8.4
    Excellent

    "Staff were very accomodating and the food was very good."

    Ricky

    -

    January 7, 2019

    Things you’ll love about Alta Cebu Resort

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Breakfast [free]

    Review score
    Location
    5.7
    See map
    Popular
    Nearby
  • Fort San Pedro4.85 km
  • Basilica De Sto. Nino5.25 km
  • Magellan's Cross5.25 km
  • Cebu Metropolitan Cathedral5.28 km
  • Museo Sugbo5.59 km
  • SM City Cebu5.63 km
  • Ayala Center Cebu6.98 km
  • Chapel of San Pedro Calungsod7.13 km
  • Taoist Temple9.52 km
  • Tops Lookout13.86 km
  • 14 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.0
    Distance to city center12.4 Km
    Location rating5.7
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport6.7 km

    Rooms available at Alta Cebu Resort

    7.7
    Very good
    Room comfort & quality
    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • Garden view
    • 1 king bed
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    Standard
    Standard
    ...
    • Room size: 24 m²/258 ft²
    • Garden view
    • 1 double bed
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    Superior
    Superior
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 1 queen bed
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    Run of House
    Run of House
    ...
    • Shower
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    TWIN STANDARD - BED AND BREAKFAST
    TWIN STANDARD - BED AND BREAKFAST
    ...
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      Basic
      Basic
      ...
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        Standard Twin
        Standard Twin
        ...
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          DOUBLE SUPERIOR - FULL BOARD
          DOUBLE SUPERIOR - FULL BOARD
          ...
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            Superior Triple Room
            Superior Triple Room
            ...
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              Standard Triple Room
              Standard Triple Room
              ...
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                What people love about Alta Cebu Resort

                • 8.8
                  Excellent

                  "The place is just beautiful."

                  David

                  |

                  February 14, 2017

                • 8.8
                  Excellent

                  "Staff is nice and friendly."

                  David

                  |

                  February 14, 2017

                • 6.0
                  Review score

                  "Clean facilities;"

                  janelle K.

                  |

                  August 8, 2017

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                More about Alta Cebu Resort

                More about Alta Cebu Resort

                10.0
                Exceptional

                "Fine hotel and good service I lived for 10 days I suggest to..."

                Matti

                |

                July 26, 2018

                An overview

                Show less

                What they offer

                9.2
                Exceptional

                "This is perfect for a minute-getaway from the busy streets o..."

                Lynnel

                |

                October 29, 2018

                Read more reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What to eat nearby

                Filipino cuisine
                Filipino cuisine
                Muvanz Pocherohan and Seafood
                7.4 km Filipino, Seafood
                Simply J's Cafe & Restaurant
                7.4 km Filipino, Italian
                American cuisine
                American cuisine
                Feria
                5.3 km American, Asian, Chinese
                Orange Brutus
                5.3 km American, Asian, Fast food
                KFC
                5.6 km American, Fast food, Halal
                Asian cuisine
                Asian cuisine
                Joilbee
                5.3 km Asian, Fast food
                Manila Foodshoppe
                5.5 km Asian, Chinese, Filipino
                Cafe Breeze
                5.6 km Asian, Filipino, International

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show more

                Property's guest policies

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                Some helpful facts

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                Reviews of Alta Cebu Resort from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (441)Booking.com Reviews (129)
                Cleanliness7.3
                Facilities6.7
                Location5.7
                Room comfort and quality7.7
                Service7.5
                Value for money7.0
                All languages
                All guests (441)
                All room types

                Show reviews that mention 

                Showing 342 verified guest comments
                12345
                5.2
                Ellen from United Kingdom
                Couple
                Standard
                Stayed 1 night in May 2019

                Above average”

                This place could be nice but the rooms are really dirty and mosquitoes are rife. We didn't encounter mosquitoes anywhere else but here in 3 weeks in the Philippines. The pool is nice but the rooms just need a really good scrub especially the floors and all the furniture is very dated and quite worn, shame really as the setting is nice and it has potential but just doesn't come up to scratch.

                Reviewed May 17, 2019
                10.0
                Exceptional
                Milton from Austria
                Couple
                Standard
                Stayed 4 nights in April 2019

                resort jungle living.”

                great place, good service, karoke singers good. food good.pool excellent..

                Reviewed April 30, 2019
                4.4
                Hansaem from South Korea
                Group
                Standard
                Stayed 3 nights in January 2019

                in the middle of nowhere”

                This resort is extremely far from downtown. It's literally middle of nowhere. If you don't take a taxi, you can't go anywhere. Moreover, many of taxis refused going to this hotel from downtown. The internet was almost not available while we were staying. Not only Wifi, but also LTE we paid. Very bad internet connection. And the standard room doesn't look like the picture they uploaded. So don't get cheated. There was no toilet cover and we couldn't use hot water. We complained about this, and somehow our room got upgraded. But this time, we couldn't use electricity. But they serve pretty nice meals (They have to. Because there s no restaurant near the resort) and the swimming pool is cool. The resort itself is pretty as well. 번화가에서 매우 멀고 (택시가 가기를 거부할 정도로), 주변에 아무 것도 없어요. 너무 구석에 있어서 그런지, 인터넷이 엄청 안됩니다. 스탠다드룸은 정말 정말 별로이니, 상위레벨 방을 예약하세요. 사진 하고 아예 다릅니다. 식사는 괜찮아요. (주변에 레스토랑이 전무해서 음식이라도 괜찮아야 말이 되는 거 같아요.) 수영장하고, 리조트 경치도 좋은 편입니다. 다이빙 스팟하고 매우 머니, 다이빙하러 세부 가신 분들은 묵지 마세요~

                Reviewed January 25, 2019
                8.0
                Excellent
                Faiza from Philippines
                Family with young children
                Standard
                Stayed 2 nights in May 2018

                Friend Staff”

                Thought the food is pricy for a just ok taste. We really like their staff as they are friendly and accomoddating and not to mention the location, its almost near every touristy spot we can ever think of of in Lapu Lapu.

                Reviewed May 15, 2018
                8.8
                Excellent
                David from Germany
                Group
                Standard
                Stayed 1 night in February 2017

                Very nice Place but not much around the area”

                the place is just beautiful. staff is nice and friendly. pool is stunning and the rooms too. no issues with anything. it was great to stay for the price we paid. the only thing o have to mention is the food was good but pretty much nothing on it. the value for the food was not good enough in my opinion. around is also nothing you can go to. not even a 7eleven. I still would go to the place back when I had a departure flight from Cebu or just for a relaxing day there.

                Reviewed February 14, 2017

                Hello David Your flattery is very much appreciated. Our staff is more motivated to do their best when people can see the fruits of our labors. We are hoping to find a foreign born chef to help our chefs learn more about western tastes. I eat at the restaurant,and my main complaint is they are not as consistent as they could be. Things are improving now that i returned in June to manage the restaurant and the operations once more. We do offer tours of the city and the island. There are actually a lot of nice cafe and restaurants within 1 or 2 KM. Sorry our staff did not tell you about it. Larry, Owner

                Responded July 14, 2017
                Alta Cebu Resort
                8.4
                Excellent
                stephen from United Kingdom
                Couple
                Standard
                Stayed 7 nights in October 2016

                Fantasstic staff”

                Our stay at Alta Cebu was made by the amazing staff, always helpful, always courteous and always ready to resolve any problems (only one solved very quickly) Its a lovely hotel, in a lovely setting made all the better by fantastic staff. I can happily reccomend staying there.

                Reviewed November 13, 2016

                Hi Stephen We need more guests like you..haha Thanks a lot for the ringing endorsement Larry, Owner

                Responded July 14, 2017
                Alta Cebu Resort
                10.0
                Exceptional
                Razwan from United Kingdom
                Couple
                Standard
                Stayed 4 nights in August 2012

                Fantastic Hotel -A Real Gem, excellent value value”

                A wonderful setting with delightful rooms. You feel like you're in the middle of a tropical rain forest.

                We had a fantastic time. The place is managed by Larry (American) who built it from scratch. He is passionate about customer service and runs the resort very efficiently whilst preserving a family atmosphere. The rooms are immaculate with large 4-poster beds and plenty of room. We enjoyed the swimming pool and other facilities. The restaurant is also excellent with a varied menu; large selection of wines and excellent service. The only slight downside is that it does not have a beach, but this didn't worry us - we enjoyed a lot anyway. I would recommend this resort to anyone! Please visit!

                Reviewed September 20, 2012
                9.0
                Exceptional
                Paula from Canada
                Couple
                Standard
                Stayed 5 nights in August 2012

                Very pretty grounds ”

                Friendly, helpful staff

                The hotel grounds are very pretty and the rooms are well maintained. It's apparent that a lot of thought was put into the set up of the hotel. Small things, like personal robes in the room, made our stay very nice. All of the staff were very friendly and the owner is nicely present and approachable. Only two things were inconvenient for us at the hotel: 1) It is remotely located on Mactan Island. Many of our taxi drivers did not know where it was. Make sure you take a map with you when you go. There are a couple of signs posted on the main road (King Degami Hwy) on Mactan once you get into Cordova. Also, don't let taxi drivers swindle you out of money. One of our drivers hid his meter, which already had a large charge on it, when he picked us up at the hotel. He explained that the charge was for coming to the hotel from where he parked. We didn't know that he wasn't supposed to do that until we got back to the hotel. 2) Both the kitchen and the bar need more expertise in them. Suggestions for the owner of the hotel: give the bartender a drink recipe book and ask the chef to cut down on sauces, especially mayonnaise on the sandwiches. :)

                Reviewed August 18, 2012
                9.3
                Exceptional
                Justin from United States
                Couple
                Standard
                Stayed 2 nights in April 2012

                Wonderful hotel with a tropical feel”

                They offer lots of things to do during you stay so that you will not every be bored

                The staff at this hotel works hard to make sure that every one of your needs is met instantly. Our room's air conditioner did not cool the room to our liking, so they immediately moved us to a better and bigger room. They offer a mini-gym, a rock-climbing wall, a pool and jacuzzi, a game room, a karaoke room, and a mini zoo, just to name a few of the amenities. The mini zoo was my favorite because they had cute monkeys there that you could feed. They also have a short walkway that leads to a dock on the river. Even though the location is a little far from Cebu city proper, the time you take to get there is well worth the wait. I would recommend this hotel to anyone that wants to relax and enjoy the more peaceful things in life.

                Reviewed May 02, 2012
                9.3
                Exceptional
                David from United States
                Couple
                Standard
                Stayed 2 nights in April 2012

                A Hidden Gem, Great facility for fun and rest.”

                Great pool, clean and neat with tasty food, all a great value.

                fun place to get away and enjoy a few days of carefree living by the pool, restaurant, and bar. the service was very attentive and friendly and the food was very good and reasonably priced. the rooms were neat, cleaned well, and well equipped -- a small fridge was very convenient too. free internet was also a nice extra.

                Reviewed April 18, 2012
                9.3
                Exceptional
                Luz from Philippines
                Business traveler
                Superior
                Stayed 2 nights in March 2012

                Very relaxing and visitor- firendly hotel”

                nice garden, friendly hotel staff, environment-friendly surroundings

                Our stay in the hotel was very satisfying. This is a very nice place for people who wants to relax and escape for a while from the bustle of city life. Hotel rooms are very relaxing, surroundings is environment-friendly, full of flowers and trees,hotel staff are very friendly, foods taste good. This is a very friendly hotel. This hotel is highly recommended for people who just want to relax. The nice gardens and peaceful surroundings plus its location which is a bit far from the city proper add up to its relaxing ambiance.

                Reviewed March 08, 2012
                9.0
                Exceptional
                Christopher from Australia
                Couple
                Superior
                Stayed 7 nights in January 2012

                Beautiful & peaceful retreat - just what we needed”

                Beautiful gardens, friendly staff, peaceful environment

                My partner and I truly enjoyed our stay at the Alta Cebu Resort and would love to return one day. The extensive, beautiful and creatively designed gardens and courtyards provided a very peaceful and relaxing retreat. This is exactly what I needed after experiencing the hustle and bustle of Manila. We often found ourselves wandering these lovely gardens or relaxing by the large and well-maintained pool. We found the staff were warm, friendly and attentive to our needs. Indeed nothing seemed too much for them, to make our stay more comfortable. I also enjoyed some interesting conversations with the owner who lives on site. It was clear that this was more than a just business to him - he seemed almost visionary in his passion and devotion to the successful running of the resort. A gate at the back of the resort opens to a lovely foot bridge that takes one over a small fishing village and down to the gazebo by the water's edge. Here one can watch the small fishing boats pass by and look out across to Cebu City and the mountains beyond on the main island. I found myself constantly drawn to this charming little bridge that connected our comfortable world inside to the more simple world outside. One of the high-lights of our stay was visiting the orphanage behind the resort (which I understand receives some donations from the resort). Meeting these beautiful and friendly children who seemed so happy and content despite their modest and less fortunate circumstances reminded me how much we have to be thankful for in our more affluent western societies. I will never forget their smiling faces and warm welcome.

                Reviewed February 22, 2012
                6.4
                Good
                SUENGWOO from South Korea
                Couple
                Standard
                Stayed 3 nights in October 2018

                big hotel&resort&convention hall for local people”

                swimming pool is okay. there are diverse depth. but not 100% clean food is just okay. quite big place, fresh air, many trees and many filipinos there was foam party on Saturday night. but there were only few people. location is really far from highway and center of city. so it is hard to find something near hotel.

                Reviewed October 31, 2018
                4.4
                Matti from Philippines
                Solo traveler
                Standard
                Stayed 9 nights in July 2018

                bad service”

                I had booked the normal room Agorda by notice I got a dull wintry room. I bought a dress for 10 days i was one night when i did not get what i bought i got i took a nice hotel the same price a person in the municipality very bad began to explain it to sun this I would not recommend this hotel to anyone

                Reviewed September 05, 2018
                5.6
                james from United Kingdom
                Couple
                Superior
                Stayed 2 nights in August 2018

                service and facilities gone downhill ”

                Have stayed here many times before but unfortunately this will be the last time we will stay. Waited over 18 hours for towels to be delivered to the room as could not shower. Staff not as friendly as before. A service charge has been added everytime you order a drink so gets quite expensive. Drink prices have gone up. Cocktails had wring ingredients. The night we stayed we won’t allowed to eat outside cos of a function. Just very disappointed as this was my favourite resort in Phillipines

                Reviewed August 16, 2018
                6.4
                Good
                Mwenge from Zambia
                Couple
                Standard
                Stayed 2 nights in June 2018

                Nice average place to unwind”

                the place is well kept. the rooms are clean and pleasant. Unfortunately the mattresses are two cheap forms stacked on top of each other. they kept sliding with each turn while sleeping. had to reposition them often. The food was terrible for the price and many items on the menu were not available the whole time we stayed there. if you are looking for a vacation spot, i wont recommend. this is more of a business stop over but even then the location ia far from the metro and the dining places. transport is very expensive. ..about P435 each way to the cebu city SM reclamation. Hotel has no transport for guests to the city and did not assist with getting a taxi. the images on the agoda ads are inviting but when we got there we were immediately so how misleading they were. overall, expectations were unmet. their marketing team did a great job at turning a not so good looking place to look like a truly cool resort. I dont like that. we felt deceived. I know this may offend someone but guys learn from it. we are happy to pay for quality. Ended up transferring to Crown Regency towers in Cebu City. couldn't take it anymore. certainly won't be going back.

                Reviewed June 13, 2018
                10.0
                Exceptional
                Ana from Philippines
                Couple
                Standard
                Stayed 1 night in May 2018

                A good place to relax”

                We loved how peaceful the place was, flowers and plants everywhere, food was great, room was huge, and clean, ac was good, clean pools, friendly and accommodating staff. Overall, our stay was perfect! Just exactly what we needed at that time, relief from stress at work. Thanks and til next time!

                Reviewed May 29, 2018
                4.0
                allan from Australia
                Solo traveler
                Standard
                Stayed 1 night in February 2019

                did not arrive”

                can not rate if not stay

                Reviewed March 08, 2019
                7.2
                Very good
                Ulysses from Philippines
                Family with young children
                Standard
                Stayed 1 night in April 2019

                Very good”

                Staff was nice..

                Reviewed April 29, 2019
                5.2
                Cory from United States
                Solo traveler
                Deluxe
                Stayed 1 night in February 2019

                Above average”

                Stayed in Allegre room. Cons: 1. Bath tub clogged 2. Electricity outage 3. No WiFi in room 4. Meal was overcharged 5. Given wrong change 6. No natural light in room 7. Can hear planes about once an hour. 8. Can hear smokers in the hallway smoking areas 9. The airport transportation is a taxi you pay for. Pros 1. Staff were always quick to check on/try to fix problems. 2. Check in and check out were hassle free. 3. Don’t smell the smoke from hallway smoking areas.

                Reviewed February 14, 2019
                12345
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