not crowded hotel with beautiful and spacious room”

staff are thoughtful and helpful. rooms are new, clean and spacious. particularly like that there are Chinese teapots and tea cups in the room for making tea. the hotel is very quiet so its very relaxing to stay there. the awarded restaurant is very busy. need to make reservation earlier if you want to get a seat. the frequency of the shuttle bus is too low. guests have to wait 30-60 mins for the shuttle bus. and the hotel doesn't have buffet breakfast.

Good choice!”

Spacious hotel with very good facilities! Swimming pool has a jacuzzi in the changing room. The dressing area even has dyson hairdryers for use! Staff was v polite and helpful. Calling the service desk was a pleasant experience too. Only downside to me was we always had to take a lift up to the top floor (where front desk is) and take another set of lifts down to our room.

Very rewarding experience”

Very outstanding service. Big room with an amazing view over macau and water. Best hotel we have ever stayed with utmost facilities. Will recommend my friends and family and will def only comeback to this hotel when visiting macao.

Super lovely hotel”

What impressed me the most is the service of the hotel, very friendly staff and helpful. The room is so spacious and comfortable, my daughter especially loves the bathroom :)

Nice Hotel”

This Hotel is very good even the location is a little bit far from centre of city.

Helpful staff”

I booked but didn't get to stay due to Typhoon Mangkhut. However i would like to compliment the staff for being helpful for response to my questions/request before and after the trip. I will definitely choose Altira again if given the opportunity.

Large rooms, nice view, and a great bar”

This hotel is not for everyone. If you are a couple looking for some privacy, nice large room and great bar to hang out, this is for you. Breakfast in room is stand and a nice way to start the day. Not a great place for family visitors as there are hardly any facility for kids.

Definitely will stay again ”

The staff was all so polite and very very helpful, I can say this hotel offer an extremely good service to the guests. The view from our room is so good, we can see the Macau view from our room. We definitely will stay again in Altira in our next visit.

comfortable big room and nice staff”

me and my boyfriend went for a night in Macau since it is a peak season, most of the room has been sold out, we decided to choose Altira Macau although its a bit expensive, it's worth! As per my boyfriend's birthday, I sent an email to Altira Hotel and they have a complimentary birthday cake for him, and special service can be purchased. Also the staff in the check in counter was very nice, the room is big enough with a great view. there was also provided us welcome drinks and fruit upon the room. I was really appreciated for the warm welcoming and all the service provided by the hotel, and it is tidy and clean enough for us to stay.

Huge room, fantastic view and unobtrusive friendly service, away from casino strip”

This was our second stay within 10 days, the first time we stayed in the twin bedroom which was so good we decided to try the king bedroom this time and it was even better in our opinion. The way the furniture was arranged, you get a full view of the waters and bridge 24/7. It's so soothing to come back to a nice, quiet and huge room after an intense day of biz discussions and negotiations. We noticed the hotel’s guest mix are predominantly FITs and on the whole less boisterious. Since access to rooms is via internal elevators on selected floors, there’s a sense of exclusivity. It's easy to hail taxis on the ground floor where concierge is always helpful. FO staff are well trained to recognize and address by name everytime we returned. Both times we stayed we asked for firmer pillows and housekeeping staff appeared almost instantaneously. They have a pillow menu. We loved the firm mattress, the memory pillow and the fun round bath tub.

Luxurious, huge room, beautiful seaview from our 3506 room, fun round bathtub ”

Beautiful view at 38F check-in floor. Our room 3506 had a great view. The twin beds were comfortable and the huge room size just made us decide to stay in to enjoy the hotel. It was so restful as rooms were luxurious and quiet. We normally don't use bathtubs but this time was so fascinated by the layout of the toilet and bathtub we had to try the big round bathtub. Our only issue is there was no grab bar conveniently located to assist you to get out of the wet and could-be slippery bath tub. Also the rooms are generally quiet except for one night our neighbor decided to use the shower and bathtub at 3am and we were awakened by the noise. Restaurants in hotel are of a high standard and Michelin rated. We tried the Japanese restaurant for lunch and food and service were topnotch. We will be returning again in a week and will try the rest if time permits. This hotel is away from the main casino strip and within walking distance to local residences and hence eateries.

Beautiful room and service”

The thing that took my breath away when I first entered the room was how large it was and how beautiful. There is an unobstructed view of the other islands of macao and at night, the lights are very nice! I can understand that the hotel is a bit far from the 'main action' of the Cotai Strip. But if you are like me, a walker, it is a mere 20-minute walk to Taipa Village and then it is very close to the Venetian. I had a lovely walking day from the hotel, to Taipa Village, Galaxy, The Venetian, The Parisian, Studio City and then I cabbed it back to the hotel.

Fantastic Customer Service”

Hotel is fantastic, location a bit off from main attractions, but no issue, as the hotel facilities are good.. Really impressive, as we had to check out earlier due typhoon, hotel agreed to refund, even though our deal is non-refundable discounted deal from Agoda.. Superb Customer Service !!! will definately return to this hotel again !!!!

Exellent service! Will visit again!”

This is the second time I stay with Altira. The room is spacious with great view as expected. And the service in general is excellent. Especially when we encountered a very welcoming staff at sky lounge, her name is Lorgerbee (hope I spell correctly). We have a really goos time, and will definitely visit again.

Excellent , worth, poor location and transportatio”

Excellent hotel , definitely worth, but the location is bad, taxi drivers asking from coati jet out side asking for 400 mop to reach there . The hotel should have arranged a shuttle bus from ferry terminal . But once you get inside its excellent , they view is just spectacular from the room facing the 2 Macau bridges . Definitely stay again when I visit.

Excellent Hotel ”

The room is very spacious and comfortable and we loved the infinity pool, ended up spending three hours there. The only drawback would be the breakfast. We booked the room with breakfast included. According to my past experience there would be two breakfasts per room (considering two pax checked in). It turned out that there was only one, and the soft-boiled egg was completely well-done, hard as a rock, and the muffin did not taste fresh at all. Overall everything is perfect except for the food.

A spectacular hotel in a fabulous city”

My stay was fabulous. I love this hotel. It's a very nice hotel with affordable unbeaten price. The room takes it all especially the waterfront view room. It has a very spacious room, cozy design and comfortable bed and lovely bathroom. I also enjoyed the spa and the swimming pool, amazing. Really a must try hotel for anyone.

One of the best hotels I've ever stayed in”

The stay experience here is absolutely excellent. The attitude and service by the hotel staff makes you feel personalized and just at home. The room is spacious and nicely furnished with a great seaview.

Service oriented hotel”

Very good experience. All the staffs provide very good service with sincere. The room is clean and large, especially the bathroom is good and big! Overall, I high recommend this hotel for relaxing holiday. By the way, it would be better to have a shuttle bus.

The room is spacious with good harbour view. ”

Good. Enjoy the quiet in room breakfast. Both quality and quantity of the breakfast are good. Room with good harbour view. The cleaniness of the room could be improved further. If free shuttle bus service can be provided, it will be a big help to the guest.