Please note that office opening hours when the key collection takes place are from 09:00 to 13:00 and from 15:00 to 19:00.
If you expect to arrive outside check-in hours, please inform the property in advance.
The accommodation must be left clean or an additional cleaning fee will apply.
Towels are not included in the room rate and can be hired at reception for an extra cost of EUR 4. Please note that the check-in and key-collection take place at: Av. D'Encamp, 29, AD200 Pas de la Case. Please inform Altissim Pleta de Soldeu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 200 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.