Altstadt Hotel Krone

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Weinmarkt 12, Old Town, Luzern, Switzerland, 6004

Highlights

510 meters to public transportation
Great Breakfast

Great Breakfast

Many guests have praised the breakfast at this property

Great Breakfast
50 meters to Kornmarkt
Free Wi-Fi in all rooms!
Currency exchange

Facilities

Free Wi-Fi

Car park

Restaurants

Family room

Luggage storage

Pets allowed

Breakfast

Business center

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Old Town part of Luzern, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersUsers are booking a place in Luzern every 7 minutes on Agoda.com
Location 9.0
Cleanliness 8.8
Service 8.5
Value for money 8.3

Based on 1,808 verified reviews

Location

9.0

Cleanliness

8.8

Service

8.5

Value for money

8.3

Facilities

7.9

Room comfort and qua...

6.9

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Nearest transportation options

Luzern Train Station is within 0.51 km

Gütschbahn Bergstation is within 0.72 km

See map

9.0Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 179 places in walking distance!

Walkable places
Kornmarkt
50 m
Coop City
50 m
Muhlenplatz
60 m
Old Town Lucerne
100 m
Town Hall
120 m
Popular landmarks
Jesuitenkirche
200 m
Spreuer Bridge
200 m
Chapel Bridge
230 m
The Nine Towers
250 m
The Rosengart Collection
360 m
Closest landmarks
bestsmile
10 m
City apotheke
20 m
zahnarztzentrum.ch
30 m
Motoparkplatz
80 m
Luzern Tourism
120 m

Good to know

Value for money8.3
Distance to city center0 km
Location rating9.0
Nearest airportZurich Airport (ZRH)
Distance to airport49.0 km

Rooms available at Altstadt Hotel Krone

Double or Twin Room
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  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds
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Quadruple Room
...
  • Room size: 33 m²/355 ft²
  • Street view
  • 1 double bed and 2 single b...
Enter dates to see prices
Triple Room
...
  • Room size: 31 m²/334 ft²
  • Street view
  • 3 single beds
Enter dates to see prices
Single Room
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  • Room size: 12 m²/129 ft²
  • Street view
  • 1 single bed
Enter dates to see prices
Quadruple Room
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices
Standard Single Room
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  • Room size: 12 m²/129 ft²
  • 1 single bed
  • 1 single bed
Enter dates to see prices
Triple Room
...
  • Room size: 31 m²/334 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Quadruple Room
...
  • Room size: 33 m²/355 ft²
  • 2 single beds and 1 double ...
  • 2 single beds and 1 double ...
Enter dates to see prices
Quadruple Room
...
  • Room size: 33 m²/355 ft²
  • 2 single beds and 1 queen b...
  • 2 single beds and 1 queen b...
Enter dates to see prices

Frequently asked questions

Start your day with Altstadt Hotel Krone's available cuisine and food options such as Vegetarian restaurant to experience what's offered at this property!

While residing at Altstadt Hotel Krone, kick start your vacation by exploring the closest destinations that are within close proximity to the property which include Kornmarkt, Coop City, and Muhlenplatz.

Altstadt Hotel Krone's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Verified past guests that have stayed at Altstadt Hotel Krone had an average nightly stay of 2 nights at this property.

Altstadt Hotel Krone's most popular month where verified visitors have stayed the most is in October.

Altstadt Hotel Krone supports up to 9, with payment card selections such as Cash, Visa, American Express, and MasterCard.

68.0% of our past guest critiques have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Altstadt Hotel Krone down in the review section.

67.0% of our verified guest reviews have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Altstadt Hotel Krone down in the review.

Verified couple travelers that have stayed at this property have given Altstadt Hotel Krone an average rating of 8.5. You can look up on more in depth customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

Verified families with older children that have stayed at this property have given Altstadt Hotel Krone an average rating of 8.3. You can look up more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Altstadt Hotel Krone an average rating of 8.9. You can look up on more specific customer evaluations, and feedback for this property down in the review section.

More about Altstadt Hotel Krone

More about Altstadt Hotel Krone

Experience Swiss Hospitality at Altstadt Hotel Krone in Luzern

Welcome to Altstadt Hotel Krone, a charming 3-star hotel located in the heart of Luzern, Switzerland. With its prime location in the city center, this hotel offers easy access to the city's main attractions, making it an ideal choice for both leisure and business travelers. Upon arrival, guests are greeted by a warm and inviting atmosphere that reflects the hotel's commitment to providing exceptional service. The check-in process is seamless, with friendly staff ready to assist you from 03:00 PM onwards. Whether you are arriving early or late, the hotel's flexible check-in time ensures a hassle-free start to your stay. Altstadt Hotel Krone boasts a total of 29 well-appointed rooms, each designed to provide comfort and convenience. The hotel underwent a renovation in 2010, ensuring that guests enjoy modern amenities and a contemporary ambiance during their stay. The rooms are tastefully decorated, featuring a blend of traditional Swiss charm and modern touches. Whether you choose a single, double, or twin room, you can expect a comfortable and relaxing environment to unwind after a day of exploring the city. Situated right in the heart of Luzern, Altstadt Hotel Krone offers unparalleled convenience. The hotel is located just a stone's throw away from the city center, allowing guests to easily explore the charming streets, historic landmarks, and vibrant cultural scene. With the city's main attractions, such as the famous Chapel Bridge and the picturesque Lake Luzern, within walking distance, guests can immerse themselves in the beauty and charm of this Swiss gem. Check-out time is until 11:00 AM, giving you ample time to enjoy a leisurely breakfast at the hotel's cozy dining area before bidding farewell to this enchanting city. Please note that Altstadt Hotel Krone has a child policy in place, and additional charges may apply for children staying at the hotel. However, the hotel's warm and welcoming atmosphere ensures that every guest, regardless of age, feels right at home. Experience Swiss hospitality at its finest at Altstadt Hotel Krone. With its central location, comfortable rooms, and attentive service, this hotel is the perfect choice for your stay in Luzern. Book your stay now and create unforgettable memories in this picturesque Swiss city.

Convenient Facilities at Altstadt Hotel Krone

Altstadt Hotel Krone in Luzern, Switzerland offers a range of convenience facilities to ensure a comfortable and hassle-free stay. Guests can take advantage of the hotel's laundry service, making it easy to keep their clothes fresh and clean throughout their visit. Additionally, the safety deposit boxes provided by the hotel offer peace of mind, allowing guests to securely store their valuables during their stay. For those who need to stay connected, Altstadt Hotel Krone offers Wi-Fi in public areas, allowing guests to easily access the internet and stay connected with friends and family. Furthermore, the hotel provides free Wi-Fi in all rooms, ensuring that guests can enjoy seamless connectivity from the comfort of their own accommodation. Travelers in need of dry cleaning services can rely on the hotel's convenient dry cleaning facility, which is perfect for keeping their wardrobe in top condition. Additionally, Altstadt Hotel Krone offers luggage storage for guests who arrive early or have a late departure, providing a convenient solution to keep their belongings safe and secure. With these convenient facilities, Altstadt Hotel Krone strives to provide a hassle-free and enjoyable experience for all guests.

Convenient Transport Facilities at Altstadt Hotel Krone

At Altstadt Hotel Krone, guests can enjoy a range of convenient transport facilities that make exploring Luzern a breeze. The hotel offers valet parking services, ensuring that guests can easily park their vehicles upon arrival. Additionally, there is a car park available for guests who prefer to self-park. It's worth noting that car park charges are applied, ensuring that your vehicle is safe and secure throughout your stay. With these transport facilities, guests can rest assured that their transportation needs are well taken care of, allowing them to focus on immersing themselves in the beauty of Luzern.

Indulge in a Delicious Breakfast Buffet at Altstadt Hotel Krone

Start your day off on the right foot with a visit to Altstadt Hotel Krone's delightful breakfast buffet. Offering a wide array of delectable options, this dining facility is the perfect place to fuel up for a day of exploration in Luzern, Switzerland. From freshly baked pastries and breads to a variety of cereals, fruits, and yogurts, there is something to satisfy every palate. Indulge in a selection of cold cuts and cheeses, or opt for a hot breakfast with eggs, bacon, sausages, and more. With a range of beverages including coffee, tea, and juices, you'll have everything you need for a refreshing start to your day. The bright and welcoming atmosphere of the breakfast buffet area makes it the ideal spot to relax and plan your itinerary while enjoying a delicious meal.

Comfortable and Versatile Rooms at Altstadt Hotel Krone

Altstadt Hotel Krone in Luzern, Switzerland offers a range of comfortable and versatile rooms to suit every traveler's needs. Whether you are traveling alone, with a partner, or in a group, this hotel has the perfect room for you. For those traveling solo, the Single Room is a cozy retreat, measuring 12 square meters and featuring a comfortable Single Bed. If you are traveling with a companion, the Double or Twin Room is a great choice, offering 20 square meters of space and two Single Beds. Families or groups of friends can opt for the Quadruple or Triple Room, which provide ample space with 33 and 31 square meters respectively, and feature either 2 Single Beds or 3 Single Beds. Booking these rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can easily compare prices, read reviews, and make a secure booking in just a few clicks. Enjoy the convenience and peace of mind knowing that you have secured the perfect room at Altstadt Hotel Krone at the best possible rate.

Explore the Historic Charm of Old Town in Luzern

Nestled in the heart of Luzern, Switzerland, the Altstadt Hotel Krone offers a prime location for exploring the enchanting Old Town. Stepping into this picturesque neighborhood feels like stepping back in time, with its well-preserved medieval architecture and cobblestone streets. As you wander through the narrow alleys of Old Town, you'll be captivated by the rich history and cultural heritage that permeates every corner. Admire the beautifully painted facades of the traditional Swiss houses, adorned with vibrant flower boxes. Discover hidden gems like the iconic Chapel Bridge, a 14th-century wooden bridge that stretches across the Reuss River and offers breathtaking views of the city and surrounding mountains. Old Town is also a haven for art and culture enthusiasts. Explore the numerous art galleries, museums, and theaters that dot the area, showcasing both local and international talent. Indulge in a shopping spree at the boutique stores, where you can find unique Swiss souvenirs, exquisite chocolates, and luxury watches. After a day of exploration, unwind at one of the charming cafes or restaurants, where you can savor traditional Swiss cuisine while soaking in the charming ambiance of this historic neighborhood.

Convenient Airport Transfers to Altstadt Hotel Krone in Luzern, Switzerland

Nestled in the heart of Old Town, Luzern, Altstadt Hotel Krone is a charming boutique hotel that offers a perfect blend of modern comfort and traditional Swiss hospitality. When it comes to reaching this delightful hotel from the nearest airports, travelers have several convenient options. For those arriving at Zurich Airport, the most popular choice is to take a direct train to Luzern. The train journey takes approximately one hour and offers stunning views of the Swiss countryside. Once you arrive at Luzern train station, Altstadt Hotel Krone is just a short 10-minute walk away. Alternatively, you can take a taxi or use the local bus service to reach the hotel. If you are flying into EuroAirport Basel-Mulhouse-Freiburg, the most convenient way to reach Altstadt Hotel Krone is by taking a direct train from Basel SBB station to Luzern. The train journey takes around 1.5 hours and offers beautiful scenic views along the way. Upon arrival at Luzern train station, you can easily walk to the hotel in just 10 minutes. No matter which airport you arrive at, getting to Altstadt Hotel Krone is a breeze. With its central location in Old Town, Luzern, this charming hotel is the perfect base for exploring the city's historic attractions, picturesque waterfront, and vibrant dining scene.

Discover the Historic Charm of Altstadt Hotel Krone's Surrounding Landmarks

Nestled in the heart of Luzern's enchanting Old Town, Altstadt Hotel Krone offers a truly immersive experience surrounded by a wealth of historic landmarks and attractions. Just a stone's throw away from the hotel, you'll find the iconic Chapel Bridge, a symbol of the city and one of Switzerland's most photographed landmarks. Stroll along the picturesque Reuss River and admire the stunning views of the bridge, which dates back to the 14th century. Immerse yourself in the rich history of Old Town Lucerne, as you explore its cobblestone streets lined with beautifully preserved medieval buildings. Marvel at the intricate paintings on the Spreuer Bridge, another historic gem that offers panoramic views of the city. Visit the Jesuitenkirche, a magnificent baroque church known for its stunning interior adorned with ornate frescoes and intricate woodwork. For a taste of local culture, head to Kornmarkt, a bustling square where you can soak in the vibrant atmosphere and enjoy street performances. Indulge in some retail therapy at Schwanenplatz, a popular shopping district filled with boutique stores and charming cafes. Don't miss the opportunity to witness the fascinating Nadelwehr, a unique needle dam system that controls the water levels of Lake Lucerne. History buffs will be delighted to explore the Historisches Museum Luzern, which showcases the city's rich heritage through its impressive collection of artifacts and exhibits. Nature enthusiasts can visit the Natur-Museum Luzern, where you can learn about the diverse flora and fauna of the region. With its prime location amidst these captivating landmarks and attractions, Altstadt Hotel Krone is the perfect base for exploring the historic charm of Luzern's Old Town.

Delightful Dining Options in the Heart of Luzern

When it comes to dining, Altstadt Hotel Krone is surrounded by an array of fantastic restaurants that cater to every taste and preference. Just a stone's throw away, you'll find Mill'Feuille, a charming bakery known for its delectable pastries and freshly brewed coffee. For those craving a taste of Britain, Mr. Pickwick Pub Luzern offers a cozy atmosphere and a menu filled with classic pub fare. If you're in the mood for Mediterranean cuisine, Ammos is the place to be, serving up delicious Greek dishes in a stylish setting. Bierliebe & Friends is a must-visit for beer enthusiasts, offering a wide selection of craft beers and a vibrant atmosphere. For a unique dining experience, head to Stadtkeller (Yamagata), where you can indulge in traditional Swiss dishes while being entertained by live music and folklore performances. Other noteworthy options include Pfistern, Restaurant Schiff, Ristorante Pizzeria weisses Kreuz, Brasserie Bodu, and Wirtshaus Taube Luzern, each offering their own specialties and ambiance. With such a diverse range of dining options right at your doorstep, Altstadt Hotel Krone ensures that every meal is a memorable one.

Shop 'til you drop in the heart of Luzern

Located in the heart of Luzern, Altstadt Hotel Krone is surrounded by a plethora of shopping landmarks that are sure to delight any avid shopper. Just a short stroll away, you'll find the vibrant Flea Market, where you can uncover hidden treasures and unique antiques. For bookworms, Schweizerhof Buchhandlung is a must-visit, offering a wide selection of books in various genres. If luxury watches and jewelry are your passion, make sure to stop by Bucherer, a renowned Swiss watch and jewelry retailer. Hertenstein street is another must-visit destination, lined with charming boutiques and local shops. And for those who love fresh produce and local delicacies, Luzerner Wochenmarkt is the perfect place to explore and indulge in the flavors of Luzern. With such a diverse range of shopping options just steps away from the hotel, Altstadt Hotel Krone is the ideal base for a shopping adventure in Luzern.

Affordable Luxury: Altstadt Hotel Krone Offers Exceptional Value in Luzern

Nestled in the heart of Luzern, Altstadt Hotel Krone offers an unbeatable combination of luxury and affordability. With an average room price of just $238, this charming hotel provides exceptional value for travelers seeking a memorable stay in this picturesque city. Compared to the average price of a hotel room in Luzern, which stands at $311, Altstadt Hotel Krone stands out as a budget-friendly option that doesn't compromise on quality. Guests can indulge in comfortable and well-appointed rooms, featuring modern amenities and elegant decor, without breaking the bank. Whether you're visiting Luzern for business or pleasure, Altstadt Hotel Krone offers a wallet-friendly accommodation option that doesn't skimp on style or comfort.

Highly Recommended Hotel with Great Location and Friendly Staff

Altstadt Hotel Krone in Luzern, Switzerland has received numerous positive reviews from satisfied guests. Visitors have praised the hotel for its great location, making it an ideal choice for both leisure and business travelers. The hotel's central location allows guests to easily explore the charming old town and its attractions. Additionally, guests have highlighted the friendly and helpful staff who consistently go above and beyond to ensure a pleasant stay. The courteous and attentive staff members have left a lasting impression on guests, making them feel welcomed and valued throughout their stay. The hotel's cleanliness and comfort have also been commended, providing guests with a relaxing and enjoyable experience. Overall, Altstadt Hotel Krone is highly recommended by happy guests who appreciate its excellent location, friendly staff, and comfortable accommodations.

A Charming Stay in the Heart of Luzern

Altstadt Hotel Krone in Luzern, Switzerland, is a highly rated hotel that has received positive feedback from its guests. With an overall rating of 8.5, it is clear that this hotel offers a delightful experience to its visitors. One of the standout features of Altstadt Hotel Krone is its unbeatable location, which has earned it an impressive rating of 9.0. Situated in the heart of Luzern's old town, guests can easily explore the city's iconic landmarks, such as the Chapel Bridge and the Lion Monument, which are just a short walk away. The hotel's convenient location also means that guests have easy access to a variety of restaurants, shops, and entertainment options. Another aspect that guests appreciate is the exceptional cleanliness of the hotel, as reflected in its rating of 8.8. Altstadt Hotel Krone ensures that its rooms and common areas are spotless, creating a comfortable and welcoming environment for guests. The staff's dedication to maintaining a high level of cleanliness contributes to the overall positive experience guests have during their stay. Moreover, the staff performance at Altstadt Hotel Krone is highly regarded, with a rating of 8.4. The friendly and attentive staff members go above and beyond to ensure that guests feel welcome and well taken care of. Whether it's providing recommendations for local attractions or assisting with any requests, the staff's professionalism and helpfulness leave a lasting impression on guests. Overall, Altstadt Hotel Krone offers a charming and memorable stay in Luzern. With its prime location, impeccable cleanliness, and attentive staff, it is no wonder that guests consistently rate this hotel highly.

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Amenities and facilities

Very good7.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • French
  • German
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Restaurant breakfast
  • Restaurant lunch
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Business facilities
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Valet parking
Available in all rooms
  • Adapter
  • Air conditioning
  • Alcohol
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Locker
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental

Location

Weinmarkt 12, Old Town, Luzern, Switzerland, 6004

Excellent9.0

Location

Airports
  • Zurich Airport (ZRH)
    49.0 km
  • Bern Airport (BRN)
    62.9 km
Public transportation
  • Luzern Train Station
    510 m
  • Gütschbahn Bergstation
    720 m
Hospital or clinic
  • bestsmile
    10 m
Shopping
  • Luzerner Wochenmarkt
    220 m
Convenience store
  • Migros Express
    380 m
Cash withdrawal
  • ATM
    130 m

What's nearby

Popular landmarks
  • Old Town Lucerne
    100 m
  • Jesuitenkirche
    200 m
  • Spreuer Bridge
    200 m
  • Chapel Bridge
    230 m
  • The Nine Towers
    250 m
  • The Rosengart Collection
    360 m
  • Lucerne Station
    470 m
  • Lion Monument
    820 m
  • Glacier Garden (Gletschergarten)
    880 m
  • Verkehrshaus der Schweiz
    2.3 km
Nearby landmarks
  • bestsmile
    10 m
  • City apotheke
    20 m
  • zahnarztzentrum.ch
    30 m
  • Kornmarkt
    50 m
  • Coop City
    50 m
  • Muhlenplatz
    60 m
  • Motoparkplatz
    80 m
  • Old Town Lucerne
    100 m
  • Luzern Tourism
    120 m
  • Town Hall
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:00
  • Check-out from06:30
  • Check-in until23:00
Getting around
  • Distance from city center0 km
Extras
  • Breakfast charge (unless included in room price)19 CHF
The property
  • Number of floors5
  • Room voltage220
  • Number of rooms 29
  • Most recent renovation2010
  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • License Id / Local Tax ID/ Entity NameKZV-SLU-000010
Parking
  • Daily parking fee27 CHF

Reviews of Altstadt Hotel Krone from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 4.4
  • 8.8
  • 5.2
  • 4.4
  • 10
  • 8.8
  • 10
  • 9.2
  • 9.6
  • 9.2

Most recent

  • Location score 9 out of 10 and is a high score in Luzern
    Location9.0
  • Cleanliness score 8.8 out of 10 and is a high score in Luzern
    Cleanliness8.8
  • Service score 8.5 out of 10 and is a high score in Luzern
    Service8.5
  • Value for money score 8.3 out of 10 and is a high score in Luzern
    Value for money8.3
  • Facilities score 7.9 out of 10 and is a high score in Luzern
    Facilities7.9
  • Room comfort and quality score 6.9 out of 10
    Room comfort and quality6.9
High score for Luzern

Rating

9+ Exceptional (172)
8-9 Excellent (82)
7-8 Very Good (86)
6-7 Good (27)
<6 Below Expectation (31)

Review summary

Powered by OpenAI

Located within the old town, guests praise the hotel for its excellent location, being close to many historical sites, cafes and restaurants. The room is well-maintained, clean, and comfortable. Guests are happy with the friendly staff who offer excellent service. The breakfast is highly rated for its variety of options.

Few guests noted street noise and late-night activities as a disturbance. The lack of air conditioning during summer may cause some rooms to become hot.

Did you find this review summary helpful?

Guest Type
Room Type
Language
Showing 398 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Iin from Indonesia
    Solo traveler
    Double or Twin Room
    Stayed 1 night in November 2025

    “Good”

    Good

    Reviewed November 04, 2025
  2. 4.4
    Ritesh from United States
    Family with teens
    Quadruple Room
    Stayed 2 nights in August 2025

    “Stay experience”

    Travelling from USA after a 14 hrs journey and foun that the rooms did not have AC. It was a horrible experience. Requested a table fan, which was denied as a policy! Person at the checkin was rude and there was abolsutely no hospitality. No welcome, No thank you. Stay for 2 nights was so bad that we intentionally did not come back to hotel till 11 PM in the night as roms were baking oven. PLEASE AVOID THIS HOTEL AT ANY COST even if you are travelling in winter months.

    Reviewed August 19, 2025
  3. 5.2
    Kelly from Hong Kong SAR, China
    Family with teens
    Quadruple Room
    Stayed 1 night in August 2025

    “No air conditioning provided (hot as 33C in the afternoon)”

    The staff said there’s no air conditioning for the whole hotel, just electric fan can be provided. which is not same as the description as per Agoda.com provided. It’s really not worth to book this if no air conditioning provided in hot summer. The room is clean but we can find many inserts flying around the room. No kettle has been provided in the room. We have to borrow it from service counter 🫢

    Reviewed August 11, 2025
  4. 8.8
    Excellent
    Susanne from United States
    Group
    Double or Twin Room
    Stayed 1 night in June 2025

    “Great location, good value”

    I had no issue with the following but be aware: a) no air conditioning just a simple ventilator b) car access is possible to unload luggage, but could be a bit nerve wracking c) windows open but it gets loud from 5am. I loved that I could open windows, and that no carpet. Walk everywhere. Station is about a 20 min walk.

    Reviewed July 04, 2025
  5. 8.0
    Excellent
    Benjamin from United States
    Solo traveler
    2 Beds Twin
    Stayed 1 night in May 2025

    “Great location and view ”

    The room itself was above average and the location is pretty awesome but it's hard to get to with all the pedestrian streets in the area. Also, there was a lot of very loud noises from outside early in the morning between the construction and the recycling trucks literally right outside my door. So I'm glad I wanted to get up at 6:30 that morning

    Reviewed May 29, 2025
Changed to review page 1

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