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Very good
From 917 reviewsSee what guests said
7.9
/
10
Recommended by 81% of guests

Reviews of Amagi Aria Reviews from real guests

Provided by verified guests of Agoda
Agoda Reviews (917)Booking.com Reviews (885)
7.9
/
10
Very good
Cleanliness8.1
Facilities7.7
Location8.0
Room comfort and quality8.1
Service8.0
Value for money7.6
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All guests (917)
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Showing 678 verified guest comments
10.0
Exceptional
Aanya from United Kingdom
Group
Standard Room Pool View or Garden View
Stayed 1 night in March 2019

Fantastic relaxing place to stay and very convenient for Colombo airport!”

I stayed here for one night alone when I first arrived in Colombo and then it was so good, I booked it again for me and my 2 friends for our final night before our flight home. The pool and sundeck facilities are great and really beautiful. The staff were extremely attentive and every detail was taken care of. I also thought the dinner service and buffet breakfast with fresh counters were fantastic! I'll definitely stay there again any time I travel in and out of Sri Lanka!

Reviewed March 26, 2019

Dear Aanya, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
8.4
Excellent
Clare from Hong Kong
Couple
Jacuzzi Suite
Stayed 1 night in December 2018

1 Night stop over”

We stayed here before flying to Male. about a 20 min drive from Colombo airport which was convenient. The suite was massive and very comfortable with a nice clean bathroom. We didnt need the kitchenette though. There was a jacuzzi on the balcony but it was pretty dirty and obviously hadnt been used in a very long time which wasn't hugely appealing. Breakfast was fairly good. The man at the check out (I think he thought himself superior to the other staff) wasn't very friendly and was awkward checking us out until he had thoroughly checked our room and mini bar (which we hadnt touched). Everyone else was very friendly with the exception of him. I would put him in a back office if possible, he doesn't seem to be well suited to a customer facing position.

Reviewed March 26, 2019

Dear Clare, Greetings from Amagi Aria - Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
10.0
Exceptional
Ahmed from Maldives
Couple
Deluxe Lagoon View Room
Stayed 1 night in March 2019

Exceptional”

You will love this hotel. Amzing view & food is so Delicious, specially sea food items. Rooms are very clean & staffs are so much welcoming & for us it felt so much joy & happiness as a couple. Very good vibes are there in this hotel. Very much recommended

Reviewed March 23, 2019
8.8
Excellent
Aravinda from Sri Lanka
Group
Standard Room - Lagoon View
Stayed 1 night in March 2019

Excellent Location ”

The room we got was on the 2nd floor and the view from the room was amazing. The sun set over the lagoon was a unforgettable scene. I would recommend any one who visit to get a room "with lagoon view". The food was good and they have this "Late Night Snack" menu that the offer from 11 pm to 4 am which is amazing. The pool was a bit small. The staff was friendly and the facilities were good.

Reviewed March 04, 2019

Dear Aravinda, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
9.2
Exceptional
Mohamad from Switzerland
Couple
Standard Room Pool View or Garden View
Stayed 1 night in February 2019

Close to the airport and nice location”

The hotel is very nicely located and very nicely designed. Our room opens up to the pool which is very nice. The only problem was that the aircondition made quite a lot of noice. But it wasn’t a problem for one night. The staff was friendly and very accomodating. It is around 9 km from the airport and takes about 20 mins by taxi. Overall it is a good place for the last night in Sri Lanka.

Reviewed March 03, 2019

Dear Mohamad, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
8.0
Excellent
Marinus from Netherlands
Couple
Deluxe Twin
Stayed 1 night in November 2018

Location is remote and managemend strict but room is perfect dough”

The Amagia Aria is remotely located on the edge of the lake. It is close to the airport dough but far from everything else that makes you a bit depended on the hotel and they abuse that to. When we arrived early in the morning the room was not ready unless we paid 40 dollars extra.... weird. Looks like the staff is under a strict management . I feel sorry for the reception staff. Staff was friendly dough. Rooms looked very good and clean. Also good hotel to start your holiday but don 't stay to long overall very well organized but expensive

Reviewed November 30, 2018

Dear Marinus, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
9.2
Exceptional
jin from Malaysia
Couple
Standard Room Pool View or Garden View
Stayed 1 night in April 2019

Beautiful Hotel”

Large room with nice comfortable bed and pillows. Great facilities and very friendly staff.

Reviewed May 08, 2019

Dear Jin, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 23, 2019
Amagi Aria
9.2
Exceptional
Thuy from Vietnam
Couple
Deluxe City View
Stayed 1 night in August 2018

Beautiful hotel”

This is our first trip to Sri Lanka. The country is beautiful with quite numbers of nice resorts. This is one of the best one we stayed in the country - good food, large anf clean room, beautiful and large swimming pool.

Reviewed March 25, 2019

Dear Thuy, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
4.4
michael from Australia
Couple
Deluxe Lagoon View Room
Stayed 2 nights in March 2019

Overpriced ”

Breakfast was awful.No free tables. Noisy big tour parties shoving and Ining up for poor quality food,cheap coffee and sugary juices.Tables were left dirty and requests ignored. Poolside loungers stained and dirty .Overly loud music from bar.Dont stay here.

Reviewed March 25, 2019

Dear Michael, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
5.2
Asitha from Estonia
Solo traveler
Standard Room Pool View or Garden View
Stayed 1 night in March 2019

my stay was a huge dissapointment.”

The reception staff were helpful and the checkin process was smooth. Small room and the AC was extremely loud. Bed was uncomfortable and made noises everytime i turned over. Literally got a back pain after sleeping. Oh and the mosquitoes!!! I was told the room service is 24hrs but they refused to take my order in the morning saying the buffet is on and told me to come and join the buffet. After i complained, they took my order. Food was delicious.

Reviewed March 08, 2019

Dear Asitha, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
8.0
Excellent
Sachith from Sri Lanka
Couple
Deluxe Lagoon View Room
Stayed 1 night in July 2018

Hotel is situated at a great location where Negombo lake can be clearly seen. ”

Although the location is great the staff is somewhat friendly but the service is not in par as a 4 starred hotel. We booked as a honeymoon couple and whereas all other hotels we stayed provided us with complimentary chocolates, fruit platter and room decos none was available. If the service isn't improved I don't think it can compete with the more superior hotels in Negombo.

Reviewed August 06, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. We sincerely thank the guest for their stay with us. We thrive our best to provide an excellent service to all our guest to maximise their experience with us. However we have noticed that the reviewer was not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service in no time. It is through constructive comments such as the above comment that we have been able to grow rapidly over the past few years. Therefore while we appreciate the reviewer's comments, we would like the reviewer to provide us with another opportunity where we would be able to maximise the guest experience to satisfaction with the best of our ability. Once again we thank the reviewer for their review on Amagi Aria and look forward to seeing them soon. Thank you, Sincere regards Renuke Coswatte General Manager

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Amagi Aria
9.2
Exceptional
Gadi from China
Family with young children
Deluxe Lagoon View Room
Stayed 2 nights in July 2018

A nice location to relax at the beginning or end of your trip”

The hotel is situated on the lagoon and offers a relaxing environment in which to unwind after navigating the crazy streets of Negombo. The staff are fantastic and substantially increase the value of the hotel. Rooms are well equipped and the Deluxe lagoon view rooms are particularly attractive. The food on site is reasonably priced and the curry lunches are delicious. The swimming pool is well maintained and the entire property is kept exceptionally clean. We would recommend the hotel for any travelers looking for somewhere to rest before or after their flight.

Reviewed July 22, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. We thank the reviewer for their recent stay at Amagi Aria and for commending the hotel in every possible aspect and very specially about our staff. We are pleased to note from the review that the reviewer has had a memorable stay at Amagi Aria and in Sri Lanka. We will certainly share the reviewer’s sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank the reviewer for their encouraging review on Amagi Aria and look forward to seeing them soon. Thank you Sincere regards Renuke Coswatte General Manager

Responded August 08, 2018
Amagi Aria
8.0
Excellent
Sandra from Australia
Couple
Standard Room Pool View or Garden View
Stayed 1 night in June 2018

One night stay, close to airport”

We enjoyed relaxing after a busy two weeks in Sri Lanka, just for one night before heading to airport. The hotel has good size room, good view of lake. We ate dinner, convenient as no restaurant s around, however very quiet, no one else dining. Hotel also provides accommodation for private driver, so suits needs.

Reviewed June 27, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. We thank the reviewer for their recent stay at Amagi Aria and for commending the hotel in every possible aspect and very specially about our staff. We are pleased to note from the review that the reviewer has had a memorable stay at Amagi Aria and in Sri Lanka. We will certainly share the reviewer’s sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank the reviewer for their encouraging review on Amagi Aria and look forward to seeing them soon. Thank you Sincere regards Renuke Coswatte General Manager

Responded August 08, 2018
Amagi Aria
8.4
Excellent
Lathika from Australia
Group
Standard Room Pool View or Garden View
Stayed 1 night in May 2018

Best front desk girls! ”

Front desk girls were very nice & catered to our group well! Very attentive! They even suggested the local places which were fantastic. Place was next to the lagoon & was nice to spend afternoon away from busy Colombo. Closer to the airport so nice to rest before long flight. Again salute to the front desk though their names I forgotten:./-(

Reviewed June 23, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. We thank the reviewer for their recent stay at Amagi Aria and for commending the hotel in every possible aspect and very specially about our staff. We are pleased to note from the review that the reviewer has had a memorable stay at Amagi Aria and in Sri Lanka. We will certainly share the reviewer’s sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank the reviewer for their encouraging review on Amagi Aria and look forward to seeing them soon. Thank you Sincere regards Renuke Coswatte General Manager

Responded August 08, 2018
Amagi Aria
8.4
Excellent
Rebecca from United Kingdom
Couple
Deluxe City View
Stayed 1 night in June 2018

Pit stop before airport”

Location was not easily found and nothing that close to the hotel but saying that it was only for one night before getting to the airport the next day. Plus side amazing view over the lagoon. Rooms were large and nice and balcony overlooking the lagoon lovely view. Restaurant food was lovely especially the seafood restaurant on the top floor. Staff were very accomodating too couldn't fault a thing and would happily stay again thankyou to all the staff that made our last night in Sri Lanka memorable.

Reviewed June 23, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. We thank the reviewer for their recent stay at Amagi Aria and for commending the hotel in every possible aspect and very specially about our staff. We are pleased to note from the review that the reviewer has had a memorable stay at Amagi Aria and in Sri Lanka. We will certainly share the reviewer’s sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank the reviewer for their encouraging review on Amagi Aria and look forward to seeing them soon. Thank you Sincere regards Renuke Coswatte General Manager

Responded August 08, 2018
Amagi Aria
9.2
Exceptional
Teresa from Singapore
Couple
Deluxe City View
Stayed 1 night in February 2019

Nice but no accommodation for driver”

This place was nice and convenient to airport. However we arrived at 11:30pm and were told that our driver could no be accommodated. I had asked earlier and was told ‘subject to availability’ but it ended up being that there is no accommodation for private driver. I would recommend this hotel if you do not have a driver.

Reviewed February 08, 2019

Dear Teresa, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
10.0
Exceptional
Cheryl from United Kingdom
Couple
Standard Room Pool View or Garden View
Stayed 4 nights in February 2019

Thank you ”

After submitting a complaint. The management acted swiftly to ensure our comfort. They were genuinely concerned and took our comments very seriously.. Beautiful hotel great food and just the best staff and manager. Thank you all so much

Reviewed February 04, 2019

Dear Cheryl, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
9.6
Exceptional
Nada from United Kingdom
Family with young children
Standard Room Pool View or Garden View
Stayed 1 night in January 2019

Wonderful hotel”

Great hotel that we used as a stopover before an early morning flight from Colombo airport. The hotel is set back from the road so is very quiet, and overlooks a beautiful lagoon. Wonderful pool area and restaurant. Rooms were very quiet and clean. Staff went out of their way to make our stay pleasant and were extremely attentive. Highly recommended!

Reviewed January 25, 2019

Dear Nada, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
7.6
Very good
Shassa from Maldives
Family with young children
Deluxe Twin
Stayed 1 night in December 2018

Good location for a transit”

I stayed at the hotel on new years eve, and it was a transit, the front desk staffs are very nice and helpful, we didn’t have dental kits in our room so we requested for one and got it immediately, however i hd a bad experience at the new years gala dinner, since the location is far from city we decided to have dinner at the hotel and the were planning the new years gala dinner that night, we paid 90USD for the dinner, but i was disappointed that there were no drinks included, we were not informed about it before (drinks i meant NOT even WATER), my daughter ate something spicy and she was crying for water i asked the waiter two times and i didnt get any response, so i personally reached to the drink bar and requested for water, the guy there held the water bottle and said that i have to pay first, anyhow another waiter managed to get the water bottle for me and billed it to my room which i paid when i checked out..! So i would say i never had such a bad experience in my life ever, the hotel didnt have courtesy to provide a glass of water at a dinner which i paid 90USD..!

Reviewed January 13, 2019

Dear Shassa, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
8.4
Excellent
Fouad from Saudi Arabia
Couple
Deluxe Lagoon View Room
Stayed 1 night in January 2019

Decent cozy resort style accommodation near airport”

The place was 15 mins from the airport and had wonderful view of the lagoon/water with welcoming staff. It is close to local restaurants. Breakfast was decent/above average (according to Sri Lankan standards). Only issue we had was that there was a lizard in the room, which my wife was terrified of.

Reviewed January 12, 2019

Dear Fouad, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
7.2
Very good
lafage from France
Family with teens
Deluxe Twin
Stayed 5 nights in December 2018

Resting time near the lagoon”

Nice hotel facing the lagoon. overall good quality for money, clean room, satisfactory swimming pool. Food and services a bit lousy: food quality average, service fine as long as you do not request something out of their boxes, wi-fi not functioning well in room during the whole stay of road days with no fixing. Overall acceptable but not on top

Reviewed January 10, 2019

Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
8.0
Excellent
Gregory from United Kingdom
Couple
Standard Room Pool View or Garden View
Stayed 1 night in December 2018

Could do better.”

Front of staff poorly informed. Upon arrival just before 7pm, we were told specifically that the swimming pool was closed for the day. As we chose the hotel because it had a pool, we later expressed our disappointment only to be then told that closed at 8pm. We got ready to swim just before 8pm and were prevented from doing so by a kindly maintenance man who said that he had just added all the chemicals, and would not advise us going in. Not wanting green hair, we did not. Other points - air-con faulty mechanism (too noisy), room unprepared as damp . Breakfast excellent.

Reviewed December 04, 2018

Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
8.8
Excellent
ADRIAN from Sri Lanka
Couple
Deluxe City View
Stayed 1 night in December 2017

Excellent”

A great location a 10 minute drive from the Airport. On the banks of the Negombo Lagoon ideal to relax and sip your beer or cocktails. Food was delicious. Restaurant service needs a bit of improvement.

Reviewed February 06, 2018

Greetings from Amagi Aria- negombo's hidden secret!. We thank the reviewer for their candid comments.We thrive our best to provide an excellent service to all our guest to maximise their experience with us. However we have noticed that the reviewer was not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service in no time. It is through constructive comments such as the above comment that we have been able to grow rapidly over the past few years. Therefore while we appreciate the reviewer's comments, we would like the reviewer to provide us with another opportunity where we would be able to maximise the guest experience to satisfaction with the best of our ability. Once again we thank the reviewer for their review on Amagi Aria and look forward to seeing them soon. Thank you, Sincere regards Renuke Coswatte General Manager

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Amagi Aria
8.0
Excellent
Jaine from United Kingdom
Couple
Standard Room Pool View or Garden View
Stayed 2 nights in January 2018

Airport stay but better”

Mixed review here ... room was nice though as with many starting to need attention. Setting lovely and near to airport also for ease going home.. pool area and decking lovely and food was great - fabulus breakfast choice and lovely lunch and dinner. Lack of organisation with staff regarding billing etc and overcharged by taxi to airport when booked though hotel (as Uber failed to turn up) Could be amazing here if the finer details were improved and liaison polished... we stayed 2206 - big room and balcony but no lift up 2 flights with heavy case.. did ot try rooftop restaurant

Reviewed February 01, 2018

Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
9.2
Exceptional
Rashmi from Australia
Couple
Deluxe Lagoon View Room
Stayed 1 night in January 2018

Beautiful little hotel near the airport.”

Everything perfect. Clean big room with the lagoon view and a comfy bed. A clean bathroom with a good shower. The staff is very helpful and friendly. The breakfast buffet is but I think they should add few more local delicacies, specially vegetarian ones.

Reviewed January 11, 2018

Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
10.0
Exceptional
Wong from Malaysia
Solo traveler
Standard Room Pool View or Garden View
Stayed 1 night in December 2017

Gem of Negambo”

I found this hotel in Agoda, it was a really nice place to hide and escape from the beaches. Nice environment, peaceful stay, nice room! And remember to book on Agoda, because the price here is just cheaper than the walk in price.

Reviewed December 13, 2017

Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
8.0
Excellent
Surendran from Malaysia
Business traveler
Standard Room Pool View or Garden View
Stayed 8 nights in September 2017

Very good”

Renovations on some facilities are still on going but the effort to make customers comfortable is commendable. The hotel is well run and has great potential. Good for a relaxing day after a busy schedule. Nicely situated at the edge of the lagoon.

Reviewed September 17, 2017

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

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Amagi Aria
8.0
Excellent
Shamil from Sri Lanka
Family with young children
Standard Room Pool View or Garden View
Stayed 1 night in December 2016

Good”

Bit of a confusion at the front-desk as they didn't have the booking details to confirm if I have booked on half-board or room only basis. Despite showing her the reservation details she had to check with the manager which took like half of the day to get back. Anyway, it was a pleasant stay and would recommend anyone to stay at this location.

Reviewed December 14, 2016

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

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Amagi Aria
9.6
Exceptional
Terence from Philippines
Couple
Stayed 1 night in March 2016

Great resort option close to the airport”

Hotel is very well located and only 15 minutes from the airport - perfect for overnight stays. The hotel seemed fairly new and is very modern. Room was very spacious, clean and well-designed. Views of the lagoon was magnificent. Service could be a tad better - the sheets were a bit dirty so we had to call to have it changed, and the drink we ordered by the pool was served in a dirty glass so we had to return it. Other than that, this hotel is definitely a good option.

Reviewed April 04, 2016

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

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Amagi Aria
8.3
Excellent
nazima from Maldives
Family with young children
Stayed 3 nights in August 2015

The hotel is very good. Checkin took long time.”

The location the pool and the view

Total stay was good but the food is not good. Takes long time to serve abd it's cold when served, and the staff don't agree when I say it's cold. Some staff are really very rude. The gym is horrible. No machine works. I was very dissapointed I wanted to run and the treadmill was like a concrete mixer. It's so damaged and cannot run the bike is out of order and the total gym there does not even move . Hotel is good but in the internet they kept a good gym's photo view I was not flappy of the gym

Reviewed September 24, 2015

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

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Amagi Aria
9.3
Exceptional
Christopher from United States
Solo traveler
Stayed 1 night in September 2014

Great hotel near the Colombo airport ”

Close to airport, on the sea, great breakfast

We opted to stay in negombo because our flight arrived very late. Negombo is where the Colombo airport is located and staying near the airport sure beats a long drive into downtown Colombo when it is so late at night. The hotel is less than 6km from the airport and I suggest taking a taxi as it can be a little rough to go that far in a tuk tuk. Anyway, the amagi is a very clean and nice hotel and it's located on the lagoon. The view from the breakfast area is beautiful and so relaxing. Staff were nice and helpful. I highly recommend this hotel to anyone looking for a hotel close to the airport.

Reviewed September 21, 2014

Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 04, 2019
Amagi Aria
9.3
Exceptional
Russell from Australia
Business traveler
Stayed 8 nights in August 2014

Tranquillity Plus”

View Rooms Friendly Staff

I have been here before. It's a bit isolated but so peaceful right on the Lagoon. Very nice atmosphere. Modern and well designed. Clean rooms. The staff are very nice and very obliging and always friendly. Internet/WiFi connection is the best I've ever had in Sri Lanka. Food is good (but quite expensive). I intend staying again - its a 100% better than the properties on the beach front of Negombo. Very close to the airport. Good pool.

Reviewed August 19, 2014

Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 04, 2019
Amagi Aria
10.0
Exceptional
veronica from Macau
Solo traveler
Stayed 1 night in April 2014

good place wiith reasonable price”

less than 30 mins to airport, nice staff, good food

The hotel is very near airport, which takes less than 30 mins ride only. Hotel room is clean, provides WIFI, hot water, cool air con. The swimming pool is average size but clean and relaxing, staffs are friendly and helpful, food is good, you can choose to dine opendoor, near the seaside or treehouse. With a reasonable price, this hotel is really a good choice!

Reviewed May 03, 2014

Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 04, 2019
Amagi Aria
8.3
Excellent
Graham from United Kingdom
Business traveler
Stayed 7 nights in December 2013

Very Enjoyable”

Good Wifi access in room, Room facilities, Friendly and helpful staff.

The hotel is in a beautiful location looking out to the lagoon. Swimming pool was clean and right outside my room. Nice massage and fitness area. I will stay here again and recommend it. Not central to the Negombo beach and bar areas but only a short taxi or tuk-tuk ride away. Only 15 minutes from the airport.

Reviewed December 26, 2013

Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 04, 2019
Amagi Aria
8.0
Excellent
David from New Zealand
Solo traveler
Stayed 1 night in March 2013

Welcoming, Comfortable & Quiet”

Swimming Pool, WIFI & Spa

This was my second visit to the Amagi resort & it did not fail to deliver the second time around. A wonderful boutique hotel set well off the main road for total peace, views of the lagoon & swimming pool from most rooms, great food & excellent breakfast & to top it off fast internet access.

Reviewed August 29, 2013

Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 04, 2019
Amagi Aria
9.0
Exceptional
Russell from Australia
Solo traveler
Stayed 7 nights in June 2013

Relaxing Tranquil Hideaway”

Views, Comfort, Peaceful

I needed a week of complete relaxation between 2 very hectic engagements and this was perfect. If you are looking for something tucked away, that's tranquil, right on the water's edge of the Nagombo Lagoon, then this is the place for you. But be reminded that's it's not close to shops or restaurants or public transport. Negombo town requires transport to get to. It is close to the airport and so most guests are transit passengers. For me it was a perfect retreat for a mini-break. Food is on the expensive side - but you are a captive market because of the relative isolation of the resort. The Sri Lankan curries were superb. Free fast wifi to the rooms was a big bonus.

Reviewed July 19, 2013

Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 04, 2019
Amagi Aria
10.0
Exceptional
Nasra from Oman
Family with young children
Stayed 1 night in October 2012

Absolutely Amazing”

Staff, the river, and just every thing about this lagoon

This is just one of the nicest hotels in Colombo. From the moment you walk into the lobby it is just amazing. The room, small garden, the restaurtant and river area around the resort are so relaxing. The staff could not have done more for us, just fantastic level of service. I highly recommed it for any one who wants to relax in Colombo, will come back to it? ofcourse definately.

Reviewed November 03, 2012
9.3
Exceptional
khalil from Saudi Arabia
Couple
Stayed 1 night in October 2012

Lovely Spa, honeymooner”

Hotel is amazing and reasonable price.

The hotel is well organized and we had special service as we were there for honeymoon. We were servered as value customers and the treatment was on the highest levels. Staff was here 24 hrs for our service. It's not so far from the airport. If I come back to colombo, i will put this hotel in mind.

Reviewed October 23, 2012
9.7
Exceptional
Gabriella from Australia
Solo traveler
Standard Room Pool View or Garden View
Stayed 1 night in September 2012

Excellent hotel with beautiful rooms.”

Quiet location, lovely garden, beautiful, comfortable room, delicious breakfast.

Down a lane off a main road near the international airport is this surprisingly lovely boutique hotel. Natural timber floors and ceilings, luxurious bathroom, a comfortable bed, private balcony and delicious breakfast made for a pleasing stay. I was disappointed to have only one night there as I was unable to make the most of the gardens and pool, the lagoon and the spa. I highly recommend this hotel for it's style, quality and service.

Reviewed September 28, 2012
9.7
Exceptional
Julie from France
Solo traveler
Standard Room Pool View or Garden View
Stayed 1 night in September 2012

Great location, lovely hotel, very friendly staff”

Comfortable beds, the table in a treehouse overlooking the ocean

i spent the last night of my trip here as the hotel is a mere 10 minutes from the airport. had i known how nice it was, i would have made a point of getting there earlier to enjoy more of what the hotel has to offer. as it was, the food in the restaurant was good and nicely presented, the staff were very attentive and the bed was the most comfortable of my entire trip. as i was leaving very early the next day (before breakfast was being served), the smily young man at the front desk sent up extra packs of instant coffee and a fruit plate the night before. the only slight issue was the design of the shower which wasn't very effective at keeping the water from ending up all over the bathroom when you took one. however, when i asked the manager if there was some method i had overlooked to avoid this, he assured me that they were taking measures to correct the problem.

Reviewed September 19, 2012
8.0
Excellent
Colin from New Zealand
Solo traveler
Stayed 3 nights in July 2012

Nice new hotel”

Close to airport without being noisy. Lovely pool. Helpful staff

Hotel was great. Room clean and well appointed. Only disappointment was that the Spa/Gym were not open for business and perhaps they should have notified this. But no complaints otherwise. Good value for money

Reviewed August 05, 2012
8.7
Excellent
Marvin from United Kingdom
Couple
Stayed 1 night in July 2012

Very nice hotel right on the lagoon”

Close to airport

Booked this hotel due to location to airport as I had an early flight. Very new hotel so everything is clean and shiny, I guess you get what you pay for. Given a nice lagoon view room which was spacious with a huge balcony. Swimming pool very nice. Eat at the hotel, which was pretty good, and we were given the table under the pagoda which was a nice touch and a very attentive service by the waiter which was maybe a little too much at times. And questioning the choice of wine and then proceeding to serve a very chilled red didnt go down to well with the missus. Staff were very friendly though and even aranged for a breakfast to be delivered to my room at 5am due to my early flight. I arranged a tuk tuk myself for 500 rupees for the 15 minute ride to airport. I would definately use the hotel again purely for convenient location to airport.

Reviewed July 25, 2012
8.8
Excellent
Rekha from United Kingdom
Couple
Standard Room Pool View or Garden View
Stayed 1 night in April 2019

Near Airport”

Ideal place for stopover to/from airport. Beautiful location on lagoon.

Reviewed May 01, 2019

Dear Rekha, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
8.0
Excellent
suhaib from Sri Lanka
Family with young children
Deluxe City View
Stayed 1 night in April 2019

good hotel”

good hotel staff are good

Reviewed April 25, 2019

Dear Suhaib, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
5.6
Liesl
Couple
Deluxe City View
Stayed 1 night in April 2019

just an overnight airport stopover. No time to fully review the facilities available.”

The reception staff when checking in were friendly and helpful. When checking out the following morning the reception staff put our checkout on hold to check someone else in which we found quite rude. Room / hotel was lovely.

Reviewed April 07, 2019

Dear Liesl, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
10.0
Exceptional
Karthi from New Zealand
Couple
Standard Room - Lagoon View
Stayed 2 nights in October 2018

Fabulous stay!”

Loved the warm and friendly welcome to your hotel. On arrival we were thrilled to hear a saxophonist playing a fabulous repertoire of music. This enticed us to have dinner at the hotel. The chillie crab from the seafood restaurant was delicious. We dined and danced overlooking the lagoon and this made an ideal setting for a perfect evening. Staff throughout the hotel were extremely courteous and special mention needs to be made of the manager who we met on our first night. The rooms were spotlessly clean and so was the bathroom/toilet. Enjoyed the fresh wood apple juice on arrival which was a welcomed treat! We highly recommend this hotel.

Reviewed October 12, 2018

Dear Karthi, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
7.6
Very good
BARRAQUE from Singapore
Couple
Standard Room Pool View or Garden View
Stayed 1 night in October 2018

good location for Airport and peaceful, no noise but far for restaurants and massage”

Nice location for the Airport, only few minutes from there. I recommend that you go on the street and ask a tuk tuk, he will bring you for 400 rs, instead of 1800 from Hotel (argh..) or 1500 from Kangaroo cab, super expensive. Hotel has a clean and nice small pool, close to the lake, where you can enjoy a boat ride if you want or a dinner on it! Room is nice, even though no fan on top, only Aircon that I am not using much in Asia. But the room is good. Only had a small trouble with water in shower than was not going out (stuck). But it worth it. We tried the breakfast which is a buffet and find it average. They have variety but quality is average really. Pastry are not super, plenty of cold appetizer but not sure of what it is (not written). Pancake maker station was nice, and ok for salt dishes. It is ok, but for the cost we pay, was expecting a bit better. I will give a 6/10. Staff is helpful, but no map was proposed and indications are gross. Need tuk tuk to go restaurant outside.

Reviewed October 06, 2018

Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
10.0
Exceptional
Stanley from United Kingdom
Family with teens
Standard Room Pool View or Garden View
Stayed 1 night in September 2018

Exceptional”

Staff very helpful. We arrived early in the morning & then left that day returning a few days later. Leaving luggage was no problem. Lovely outlook over the lagoon & nice swimming pool. Nice to stay somewhere where the local residents go to eat or for parties.

Reviewed September 24, 2018

Dear Stanley, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
10.0
Exceptional
Julie from Australia
Family with young children
Deluxe Twin
Stayed 2 nights in September 2018

Great hotel with amazing staff ”

This is a lovely hotel in a wonderful location but the best thing is the amazing staff. They are so helpful and friendly that they make your amazing. Thank you for the way you treated us and most of all my granddaughter.

Reviewed September 24, 2018

Dear Julie, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
8.0
Excellent
Trevor from Australia
Couple
Deluxe Lagoon View Room
Stayed 7 nights in August 2018

It is a good small hotel and its location on the lagoon is great. ”

Need more variety at breakfast Wing 3 upper floors offer a great view. The floors need better cleaning especially the edges. Should offer a courtesy shuttle to airport and Negombo town as the local area is very quiet with not much to do outside of the hotel. The seafood restaurant serves dinner but is hardly used - so should be utilized for a buffet dinner on at least 2 or 3 days per week with an array of seafood dishes included for inhouse guests.

Reviewed September 02, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. We thank the reviewer for their recent stay at Amagi Aria and for commending the hotel in every possible aspect and very specially about our staff. We are pleased to note from the review that the reviewer has had a memorable stay at Amagi Aria and in Sri Lanka. We will certainly share the reviewer’s sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank the reviewer for their encouraging review on Amagi Aria and look forward to seeing them soon. Thank you Sincere regards Renuke Coswatte General Manager

Responded September 14, 2018
Amagi Aria
6.0
David from United Kingdom
Family with young children
Deluxe Lagoon View Room
Stayed 1 night in August 2018

Conveniently located near the airport”

hi, very close distance to the airport. Pool and views are nice. Restaurant food is alright. The restaurant plays very loud music until very late at night. The blinds in the two different rooms we used could not be open, making the use of the terrace a real challenge. Front desk personnel rather slow

Reviewed August 29, 2018

Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
6.0
brien from Australia
Couple
Deluxe City View
Stayed 1 night in August 2018

Average hotel - good for airport”

This hotel was ok without being great. good location near the airport but limited facilities and the food was average and limited in selections. I accidentally broke the soap dish in the shower which was made of glass and sent shards everywhere. after cleaning it up i got charged $25 for the breakage which i felt wasnt necessary. the staff were ok but not exceptional. the room was average with 2 single mattresses on a hard base although the bathroom was nice. all in all it was an airport stop over that was acceptable but i dont think i'd return.

Reviewed August 22, 2018

Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
7.6
Very good
Lathika from Australia
Group
Standard Room Pool View or Garden View
Stayed 1 night in May 2018

Pleasant experience ”

Front desk girls were very kind & attentive. Buffet manager though was trying to touch my hair while having breakfast & over familiar. A/C broke down middle of the night was not fixed but I wasn’t using a/c at night anyway so didn’t bother me. Overall pleasant experience & very close to the airport

Reviewed June 24, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. We thank the reviewer for their recent stay at Amagi Aria and for commending the hotel in every possible aspect and very specially about our staff. We are pleased to note from the review that the reviewer has had a memorable stay at Amagi Aria and in Sri Lanka. We will certainly share the reviewer’s sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank the reviewer for their encouraging review on Amagi Aria and look forward to seeing them soon. Thank you Sincere regards Renuke Coswatte General Manager

Responded August 08, 2018
Amagi Aria
6.0
Christian from Germany
Couple
Deluxe Lagoon View Room
Stayed 1 night in May 2018

close to the airport”

We booked the hotel for a transit night in Colombo, prearranged hotel pick-up was without problems and we reached the hotel within 10 minutes. Friendly staff. Room was basic and several issues that need fixing, like the draw-curtains etc.

Reviewed June 12, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. We thank the reviewer for their stay with us, and delighted to note that their stay was enjoyable.• While we sincerely apologize for the inconvenience caused to you, we also greatly appreciate the constructive comments that has been conveyed to us. The maintenance department has already under taken the necessary steps to repair the curtains of the room. We once again apologize the reviewer and look forward to another opportunity to welcome back into Amagi Aria, Negombo, where we would be able to prove our improvisations and would leave no chance of regret to the reviewer. Thank you Sincere regards Renuke Coswatte General Manager

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Amagi Aria
9.6
Exceptional
Izzath from Maldives
Family with teens
Deluxe Lagoon View Room
Stayed 3 nights in December 2018

Exceptional”

The hotel was exceptional, very clean and met our needs. The staff was very polite n courteaous; we would definitely stay here if staying in Negombo

Reviewed December 20, 2018

Dear Izzath, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
7.6
Very good
Claudia from Belgium
Solo traveler
Deluxe Twin
Stayed 1 night in February 2019

Large comfortable room with big balcony and fab views”

It's a nice place for a short stay after arrival or before flying off. I've enjoyed the nice pool area, the view from my balcony to the garden, the lagoon as well as the sunset. Dinner was very tasty on the rooftop terrace and service was very good. The colours of my room were too grey which I find very boring. Unfortunately too many hotels use that - ever so fashionable?? - colour.

Reviewed February 18, 2019

Dear Claudia, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
2.4
Patricia from Australia
Couple
Deluxe Lagoon View Room
Stayed 1 night in July 2018

Tourist”

We arrived after a late flight, check terrible,unorganised. First impression not good. Check in staff did not have good English. First impression of room ok but , with a BIG BUT. Toilet wouldn’t flush, shower over flowed made bathroom dangerous but only one towel, tried a few times to get more towels, eventually got towels after getting more toilet paper but the best was the power failures, it was a sweat box with no air con as we had the night staff on numerous occasions to try and fix problem. In the end too tired and did without air con. In the morning complained again numerous times to get it fixed. Did mention at check out but felt like what are you complaining about. Also it is not close to airport. Breakfast ok nothing to rave home about. Sorry don’t like giving such reviews but this is a genuine review of our stay. We stayed in a deluxe lagoon room. The staff at breakfast and Barman was good. We hope the hotel can pick up their game.

Reviewed January 17, 2019

Dear Patricia, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
6.8
Good
Monica from Australia
Couple
Deluxe Lagoon View Room
Stayed 10 nights in December 2018

Lovely hotel, which is about 1 hour from Colombo city ”

Things that would improve the hotel are as follows: Travel desk and access to travel tourist information. We booked ours outside the hotel. Buffet could be improved by having fresh orange juice and bacon to go with the eggs. The fridge was locked on arrival and we had to ask a few times to get it opened to keep our water cold.

Reviewed January 14, 2019

Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
8.4
Excellent
suhaib from Sri Lanka
Family with young children
Deluxe City View
Stayed 2 nights in April 2019

5 star ”

Good hotel relax

Reviewed April 17, 2019

Dear Suhaib, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
8.4
Excellent
suhaib from Sri Lanka
Family with young children
Standard Room Pool View or Garden View
Stayed 1 night in April 2019

Good ”

Good hotel stay relax

Reviewed April 16, 2019

Dear Suhaib, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
9.6
Exceptional
Michael from Australia
Couple
Deluxe Lagoon View Room
Stayed 1 night in March 2019

Comfortable hotel close to airport ”

Stayed overnight before an early morning flight. Good proximity to the airport and spacious and comfortable room.

Reviewed March 13, 2019

Dear Michael, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
8.0
Excellent
Sulaiman from Oman
Family with young children
Standard Room Pool View or Garden View
Stayed 2 nights in March 2019

The breakfast was good but hotel is not read for many customers ”

The location is hidden for the main street but manageable The small for the water was very bad and can't withstanding

Reviewed March 08, 2019

Dear Sulaiman, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
7.2
Very good
Wing from Hong Kong
Couple
Deluxe Lagoon View Room
Stayed 1 night in November 2018

Room not bad but bad room service ”

Room not bad but bad room service, Wrong food menu inside the room, and the staff can’t speak English very well. I waiting for the food until 2am....

Reviewed December 07, 2018

Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
8.8
Excellent
Shehani from Sri Lanka
Solo traveler
Standard Room Pool View or Garden View
Stayed 1 night in March 2018

Great hotel - Exceptional location”

Nice hotel with a great view of the lagoon. Food was good, service was excellent, friendly staff.

Reviewed November 06, 2018

Dear Shehani, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
10.0
Exceptional
samiya from Bangladesh
Family with teens
Deluxe City View
Stayed 1 night in August 2018

Exceptional”

Exceptional! best infinity pool ever!

Reviewed September 03, 2018

Dear Samiya, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

Responded May 03, 2019
Amagi Aria
10.0
Exceptional
Devitra from Singapore
Group
Standard Room Pool View or Garden View
Stayed 1 night in August 2018

Wonderful stay”

This hotel is 20minutes away from the airport. We only stayed 1 night and wished we could stay longer hear. Large rooms, excellent spread of breakfast, friendly staff, amazing view of the beach.

Reviewed August 29, 2018

Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
8.8
Excellent
Marasinghe from New Zealand
Couple
Standard Room Pool View or Garden View
Stayed 1 night in August 2018

Spa ”

Need too improve spa facilities and hire girls for treatments

Reviewed August 10, 2018

Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. It is through constructive comments such as the above that we have been able to grow rapidly over the past few years. Once again we thank you for your review on our property and look forward to seeing you again soon. Thank you, Sincere regards Sales Manager

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Amagi Aria
8.0
Excellent
Honsan from Malaysia
Group
Standard Room Pool View or Garden View
Stayed 1 night in July 2018

Very good”

Beautiful location next to lake. However, in one of the two rooms we booked the aircon. system was leaking quite badly albeit, they came to fix it quite quickly.

Reviewed July 24, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. We sincerely thank the reviewer for their valuable comment. While we sincerely apologize for the inconvenience caused to you, we also greatly appreciate the constructive comments that has been conveyed to us. The maintenance department has already under taken the necessary steps to repair the air conditioner of the room. We once again apologize to you and look forward to another opportunity to welcome you back into Amagi Aria, Negombo, where we would be able to prove our improvisations and would leave no chance of regret.

Responded August 08, 2018
Amagi Aria
10.0
Exceptional
NAIF from Saudi Arabia
Family with young children
Standard Room Pool View or Garden View
Stayed 1 night in July 2018

you can see nice sunset veiw”

Nice hotel, i like it

Reviewed July 20, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. Thank you for staying with us. We appreciate your valuable feedback!. Thank you Sincere regards Renuke Coswatte General Manager

Responded August 08, 2018
Amagi Aria
8.0
Excellent
from Saudi Arabia
Family with young children
Deluxe Lagoon View Room
Stayed 3 nights in July 2018

Very nice Staff, helpfull and welcoming”

Again very good staff , make our stay pleasant

Reviewed July 16, 2018

Greetings from Amagi Aria- Negombo's hidden secret!. We thank the reviewer for their recent stay at Amagi Aria and for commending the hotel in every possible aspect and very specially about our staff. We are pleased to note from the review that the reviewer has had a memorable stay at Amagi Aria and in Sri Lanka. We will certainly share the reviewer’s sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank the reviewer for their encouraging review on Amagi Aria and look forward to seeing them soon. Thank you Sincere regards Renuke Coswatte General Manager  

Responded August 08, 2018
Amagi Aria