NICE hotel but staffs need to be more efficien”

Some of the staffs didn't entertain me well when i asked her about another card. They gave me only one access card in which it was difficult for me to go around the place to bring my kids foe sight seeing. Luckily one of the staff was willing to give me extra access card as the person showed really good understanding about the matter. Overall, the place itself is nice and it is suitable for family. I love the facilities.

Poor maintenance”

Location is fairly ok. Cleanliness is poor. The room was smelly. Pools fills with debris. Gym with poor ventilation as only one aircond functioning. Lot of parking spot. Breakfast is good with lot of choices and different menu offered each day.

good”

good!

Good value. ”

I loved the location and view. Sheltered parking available. Breakfast was pretty comprehensive as well. Happy with the room and toilet facilities. Hotel facilities are available but you will have to communicate with the front desk. Overall, would stay here again.

Just opposite JBCC and city square mall”

Walking distance to the two shopping malls and JB sentral. Very good location for short stays. Place is new and clean. Just a bit small for a 5* hotels and slightly expensive. Still recommended overall.

Exceptional”

Will definately come again.

Convinient”

It was a convinient stay eventhough the room space quite limited. We enjoy a 1 night stay here. The breakfast was ok.. quite many variety of food suite with the price we pay. Kids below 4 can eat for free. Cleanliness of the pool should be improve since there was some old leave in the water. Overall, worth to stay.

cleanliness”

the room and toilet is not so clean. smelly rugs in room.

Can be better”

The best thing about this hotel is the food and the staff..other just average..cleanliness is a major flaw, bird poo all over the corridor and the carpet feels dusty..the sinks also clogged and the water running slower than a tortoise

Nice stay”

The room was nice and quite big with nice view. I like the indoor pool and the breakfast was also great. They have quite variety of food. The staffs are also helpful and nice. Overall it's worth the money.

Lack of cleanliness”

Stay for 5 days bed sheet only replaced twice. Pool water not clean. Rubbish observed in the pool. Lot of facilities offered. Good food for breakfast. Quiet abd peaceful environment at night but quite noisy in evening due to construction nearby.

Room Facilities need to UPGRADE”

I booked 2 rooms travelling with parents & kid. Room 3502 very bad. 1st the security card can't entrance the room, then wait to get the new card, the toilet stuck flushing, door lock problem (maintenance come to reinstall new door lock). Hope management will solve this problem.

Helpful”

I was in room 5305/5530 i cant remember but i arrived at the hotel quite early. Ask the reception to help us get early check in. And they told us the standard check in at what time and honestly im quite dissapointed at the moment. I try again and tell them how tired we were as we're driving from midnight to reach hotel and hope they understand and they told us they cannot commit anything and will give us a call if anything. I do understand as im a hotelier too but the confirmation/body language that she used is not so convincing that they would help. So we just pray hoping that maybe by 12/1 we could have the room. However, to my surprise, the same staff that we saw not convincing named shida/shila (i couldnt remember) actually did the best she can to help us. We gt our rooms around 10.30 which is beyond my expectation. Thank you for your kind help! From Melaka 💗

Rundown hotel”

Hotel conditions is rundown need to refurbishment all furnitures and facilities. Swimming pool easy to public access it’s not secure. Some of public people making picnic at pool area. Hopefully hotel security need to restrict this problem not happen.

Mediocre Pool, Awesome Breakfast”

We came for the pool, but it was very basic. Just two pools; an adult one and a kid one. There was also a jacuzzi pool but the jets were off. Adequate though not too interesting. The breakfast is awesome though. Many choices of food to choose from that you won't run out of things to eat.

Besar dan luas”

Bilik memang besar dan luas, tempat parking kereta yg bagus, sarapan pagi perlbagai pilihan cuma tak berkesempatan utk mandi di kolam renang. Wifi dan tv perlu di siaran HD samada siaran di Malaysia / Singapore.

Amansari Resident Resort Sucks Big Time”

We check in on the 4th Feb which is the eve of Chinese New Year. And we pick the Agoda Package Deal with Breakfast for me, my wife and my 2 little children. Upon check in ,I noticed that the Malay staff only given me a meal (breakfast) coupons for 2 people. I asked what about my 2 daughters mean voucher and the guy simply said that we will have to pay for them. And that the Agoda Package Deal was meant only for 2 people. What an utterly nonsense!!. Ive checked and there was nothing to indicate such bullshit in Agoda Package Deal or any such statement anywhere. The room itself is too small (for a family) which a view of a dead golf course behind the hotel.

Quite ok”

Smell a bit

Value for Money”

Good Location near to Pasir Gudang.

Great place to n relax”

Nearby jungle tracking n few recreation areas. Must try the halal chinese food at courtyard cafe amansari hotel. Best chef in town.