This property is in high demand!
Booked 14 times in last 24 hr
Awarded as a top choice of Agoda travelers in 2025.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Central Sentosa location keeps Palawan Beach, Resorts World Sentosa, U...
Great location if most of your itinerary is within Sentosa.
- Lush greenery, garden walks, and wildlife like peacocks, hornbills, an...
Relax in an area surrounded by nature.
- Multigenerational and family stays feel comfortable here, with spaciou...
Great place not only for couple but for families too.

Great view from room!
Good place to chill and money worth for good breakfast.
Beach
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Booked 14 times in last 24 hr
Nearest transportation options
•
Imbiah is within 0.46 km
•
Waterfront is within 0.5 km
Location rating score
There are 72 places in walking distance!
| Value for money | 7.5 |
| Distance to city center | 5km |
| Location rating | 8.0 |
| Nearest airport | Seletar Airport (XSP) |
| Distance to airport | 19.0 km |
8.3
Excellent
Yes, Amara Sanctuary Sentosa has 1 on-site restaurant.
Yes, Amara Sanctuary Sentosa has a concierge and offers tours.
Only service animals are welcome.
Yes, Amara Sanctuary Sentosa offers car parking, including free-of-charge parking.
Yes, Amara Sanctuary Sentosa offers taxi service.
Check-in is from 03:00 PM to 11:59 PM, and check-out is at 11:00 AM.
Yes, Amara Sanctuary Sentosa offers green spaces.
Yes, Amara Sanctuary Sentosa offers wheelchair accessible facilities for disabled guests.
Yes, Amara Sanctuary Sentosa provides laundry service.
Yes, there is free Wi-Fi in all rooms.
Beach (1.06 km away).
Yes, Amara Sanctuary Sentosa hosts weddings and events.
Safety deposit boxes are available.
Yes, Amara Sanctuary Sentosa has a free fitness center.
Yes, currency exchange is available.
Yes, there are non-smoking rooms, and the property is strictly non-smoking.
Yes, Amara Sanctuary Sentosa has a business center.
Yes, luggage storage is available.
Yes, there is a bar on site.
Yes, Amara Sanctuary Sentosa offers room service.
Prices drop the moment you sign in!

Experience Tranquility and Luxury at Amara Sanctuary Sentosa, Singapore
Nestled just 5 kilometers from the vibrant heart of Singapore, Amara Sanctuary Sentosa offers a perfect blend of serenity and convenience. Built in 2007 and recently renovated in 2024, this elegant retreat provides guests with modern comforts amidst lush surroundings, making it an ideal escape for both leisure and business travelers. With 140 beautifully appointed rooms, the hotel ensures a spacious and comfortable stay for all guests.
Located approximately 35 minutes from Changi Airport, Amara Sanctuary Sentosa is easily accessible for travelers arriving from afar. The hotel welcomes guests with flexible check-in from 3:00 PM and a check-out time until 11:00 AM, accommodating various travel schedules. Families traveling with children will appreciate that kids aged 2 to 11 can stay free of charge, making it a family-friendly destination. Whether you're seeking relaxation or adventure, Amara Sanctuary Sentosa promises a memorable stay in Singapore.
Unwind and Indulge at Amara Sanctuary Sentosa's Entertainment Facilities
Discover a perfect blend of relaxation and leisure at Amara Sanctuary Sentosa, where guests can enjoy a variety of entertainment facilities designed to elevate your stay. Unwind at the stylish bar, a vibrant spot ideal for socializing and savoring expertly crafted cocktails in a lively yet sophisticated atmosphere. For those seeking rejuvenation, the hotel offers a luxurious salon and massage services, providing a tranquil escape to refresh your mind and body amidst lush surroundings.
Surround yourself with natural beauty in the beautifully maintained garden, a serene oasis perfect for leisurely strolls, outdoor relaxation, or simply soaking in the scenic views. Whether you're looking to unwind with a pampering massage, enjoy a refreshing drink, or bask in the peaceful ambiance of the garden, Amara Sanctuary Sentosa offers a diverse array of entertainment options to make your stay truly memorable.
Unwind and Stay Active at Amara Sanctuary Sentosa’s Sports Facilities
At Amara Sanctuary Sentosa, guests can enjoy a range of sports and fitness amenities designed to keep you energized during your stay. The hotel features a well-equipped free fitness center, offering modern equipment and a tranquil environment for your workout routines, whether you prefer cardio, strength training, or stretching. For those seeking relaxation alongside activity, the outdoor pool provides a refreshing escape, perfect for swimming laps or simply lounging poolside with a view of the lush surroundings.
For a truly rejuvenating experience, guests can also take advantage of the nearby beach, where the gentle waves and soft sands invite you to unwind or engage in beach sports and activities. Whether you're looking to stay fit, relax by the water, or enjoy the natural beauty of Sentosa, Amara Sanctuary offers a harmonious blend of sports facilities and leisure options to enhance your stay.
Convenience Facilities at Amara Sanctuary Sentosa
Amara Sanctuary Sentosa offers a comprehensive range of convenience facilities designed to enhance your stay. Guests can enjoy the ease of free Wi-Fi available throughout the property, including all rooms and public areas, ensuring seamless connectivity at all times. For added comfort, daily housekeeping and dry cleaning services keep your accommodations fresh and tidy, while luggage storage provides convenience upon arrival and departure.
To cater to your practical needs, the hotel features safety deposit boxes for your valuables, a dedicated concierge service to assist with your inquiries and arrangements, and reliable room service to satisfy your cravings in the comfort of your room. For those who prefer to smoke, a designated smoking area is available, ensuring a pleasant environment for all guests. Additionally, laundry services, including dry cleaning, further contribute to a hassle-free and comfortable stay at this luxurious resort.
Convenient Transport Facilities at Amara Sanctuary Sentosa
Amara Sanctuary Sentosa offers guests the convenience of an onsite car park, allowing for easy and secure parking during your stay. Best of all, the car park is complimentary, making it hassle-free to come and go as you explore the vibrant surroundings of Sentosa Island. For added convenience, the hotel provides a reliable shuttle service that connects guests to key attractions and the nearby areas, ensuring seamless travel without the need for additional transportation arrangements. When you prefer a more personalized option, taxis are readily available, offering quick and comfortable rides to anywhere in Singapore. Whether you're arriving by car, taking the shuttle, or hopping into a taxi, Amara Sanctuary Sentosa ensures your transportation needs are well taken care of, so you can focus on enjoying your stay.
Luxurious Comfort and Modern Amenities at Amara Sanctuary Sentosa
Experience a blend of comfort and convenience with the well-appointed rooms at Amara Sanctuary Sentosa. Each room features air conditioning to ensure a cool, comfortable stay, complemented by blackout curtains that provide a restful night's sleep. Guests can unwind in the separate living room or step out onto the balcony or terrace to enjoy scenic views. Modern entertainment is at your fingertips with a television equipped with satellite and cable channels, while complimentary bottled water, instant coffee, and tea are provided to enhance your relaxation. For added convenience, rooms include a refrigerator, mini bar, and toiletries, along with a hair dryer and linens and towels for your comfort.
Indulge in the luxurious touches like plush bathrobes and a daily newspaper service that keeps you informed and pampered. The thoughtful amenities such as a coffee/tea maker and complimentary beverages ensure your every need is met, making your stay at Amara Sanctuary Sentosa both memorable and effortless.
Exquisite Dining Experiences at Amara Sanctuary Sentosa
Indulge in a variety of culinary delights at Amara Sanctuary Sentosa, where the hotel’s restaurant offers a diverse menu designed to satisfy every palate. Whether you're craving local flavors or international cuisine, the restaurant provides a welcoming ambiance for a memorable dining experience. For added convenience, guests can enjoy the comfort of in-room dining, with attentive room service available to cater to your every need throughout your stay.
Start your day with a hearty breakfast buffet featuring a wide selection of fresh, flavorful options, including a continental breakfast for those who prefer lighter fare. Daily housekeeping ensures your room remains pristine and inviting, allowing you to relax and unwind in a comfortable, well-maintained environment. With these exceptional dining facilities, Amara Sanctuary Sentosa promises a delightful and convenient stay for all guests.
Luxurious Room Options at Amara Sanctuary Sentosa, Singapore
Discover a variety of elegant and spacious accommodations at Amara Sanctuary Sentosa, designed to cater to every traveler's needs. Choose from the cozy and stylish Deluxe King, perfect for couples seeking comfort, or indulge in the expansive Courtyard Suite, offering ample space for relaxation. For those seeking ultimate privacy and luxury, the One Bedroom Pool Villa and Two Bedroom Pool Villa provide generous living areas and exclusive pool access, ideal for families or groups. Additionally, the Verandah Studio and Verandah Suite offer charming outdoor verandahs, while the Couple Suite with Direct Pool Access is perfect for romantic getaways.
Booking your stay through Agoda ensures you receive the best prices available, along with a hassle-free booking experience. With easy-to-navigate options and exclusive deals, securing your preferred room type at Amara Sanctuary Sentosa has never been simpler. Whether you're planning a romantic retreat, a family vacation, or a luxurious escape, Agoda makes it effortless to find the perfect room to suit your needs.
Discover the Enchanting Island of Sentosa in Singapore
Nestled just off the southern coast of Singapore, Sentosa is a vibrant resort destination renowned for its pristine beaches, lush greenery, and a myriad of entertainment options. Visitors can indulge in sunbathing on the soft sands of Siloso, Palawan, or Tanjong Beach, each offering a perfect escape from the bustling city life. The island’s scenic landscapes are complemented by world-class attractions such as Universal Studios Singapore, S.E.A. Aquarium, and Adventure Cove Waterpark, making it an ideal spot for families, couples, and adventure seekers alike.
Beyond its thrilling attractions, Sentosa boasts a rich cultural tapestry and a tranquil environment that invites exploration. Take a leisurely walk along the Coastal Walk, enjoy panoramic views from the Merlion Tower, or unwind at luxurious spas and fine dining establishments. With its seamless blend of entertainment, natural beauty, and cultural richness, Sentosa offers an unforgettable experience that captures the essence of leisure and adventure in Singapore.
Seamless Journey from Singapore’s Changi Airport to Amara Sanctuary Sentosa
Traveling from Singapore's Changi Airport to the luxurious Amara Sanctuary Sentosa is both convenient and effortless, making your journey to this tropical retreat smooth from the moment you arrive. Upon landing at Changi Airport, you have multiple transportation options to reach Sentosa Island, where the resort is nestled amidst lush greenery and stunning beaches. The most popular choice is to take a direct taxi or private car service, which provides a comfortable and door-to-door experience, taking approximately 30 minutes depending on traffic. Alternatively, you can opt for the Mass Rapid Transit (MRT) system combined with a cable car ride for a scenic journey, offering a unique view of Singapore’s skyline and harbor. Simply take the MRT from Changi Airport to HarbourFront Station, then transfer to the Sentosa Express monorail, which will whisk you directly onto Sentosa Island, just a short walk from Amara Sanctuary.
Explore Exciting Landmarks and Attractions Near Amara Sanctuary Sentosa
Nestled on the vibrant Sentosa Island, Amara Sanctuary Sentosa offers easy access to some of Singapore’s most thrilling attractions. Just a short distance away, Universal Studios Singapore promises a day filled with exhilarating rides, live shows, and themed zones that cater to visitors of all ages. For a more relaxed experience, Sentosa Resort & Spa provides a luxurious retreat surrounded by lush greenery, perfect for unwinding after a day of adventure.
Adventure seekers and families alike will find plenty to explore nearby, including the fascinating Underwater World, where marine life dazzles visitors through expansive tanks and interactive exhibits. The Butterfly Park & Insect Kingdom offers a whimsical journey into the world of colorful butterflies and intriguing insects, while Dolphin Lagoon provides the chance to witness graceful dolphins performing captivating shows. History enthusiasts can visit Fort Siloso, a well-preserved military fort that offers insight into Singapore’s past, or explore the cultural displays at Images of Singapore. With such a diverse array of attractions just moments from the hotel, guests are guaranteed an unforgettable experience on Sentosa Island.
Accessible Public Transport Options Near Amara Sanctuary Sentosa
Nestled amidst the stunning attractions of Sentosa Island, Amara Sanctuary Sentosa offers convenient access to Singapore’s efficient public transportation network. Visitors can easily reach the hotel via the Waterfront station, a key transit point that connects you to the city’s extensive MRT system, making it simple to explore Singapore’s vibrant downtown, shopping districts, and cultural landmarks. The Waterfront station serves as a gateway for travelers seeking seamless connectivity between Sentosa and the bustling city center. For those eager to explore the island’s scenic spots, Imbiah station is just a short ride away, providing quick access to Sentosa’s famous attractions and entertainment zones. Additionally, the Beach station offers a scenic route along the coast, perfect for visitors wanting to enjoy the coastal views while traveling. With these nearby stations—Waterfront, Imbiah, and Beach—guests at Amara Sanctuary Sentosa can effortlessly navigate the island and beyond, ensuring a memorable and stress-free stay in Singapore.
Culinary Delights Nearby Amara Sanctuary Sentosa
Just a short stroll from Amara Sanctuary Sentosa, guests can indulge in a diverse array of dining options to satisfy every palate. For a taste of international cuisine with a vibrant atmosphere, Panamericana offers flavorful dishes inspired by Latin American flavors. Beach lovers can unwind at Tanjong Beach Club, where relaxed seaside dining complements stunning ocean views. For fresh seafood and elegant waterfront dining, Greenwood Fish Market @Quayside Isle is an excellent choice. The hotel’s vicinity also features popular spots like Braise, known for its hearty local fare, and Café Del Mar, which provides a laid-back setting for coffee and snacks. Coastal enthusiasts can enjoy the casual, beachfront vibe at Coastes, while Il Lido offers exquisite Italian cuisine with a scenic seaside backdrop. For a more exotic experience, Samundar serves up authentic Indian flavors, and Suburbia provides a cozy, modern ambiance for casual dining, making the area a true food lover’s paradise.
Nearby Shopping Landmark: Quayside Isle
Just a short drive from Amara Sanctuary Sentosa, Quayside Isle offers a luxurious waterfront shopping and dining experience. This upscale marina is home to an array of boutique stores, designer brands, and vibrant cafes, all set against the stunning backdrop of the marina. Visitors can enjoy leisurely strolls along the promenade, indulge in gourmet cuisine, or simply unwind while taking in the scenic views of yachts and boats docked nearby. Quayside Isle provides a perfect blend of shopping, leisure, and entertainment, making it an ideal spot for both relaxation and retail therapy during your stay.
Luxury and Comfort: Comparing Room Prices at Amara Sanctuary Sentosa and Singapore
Amara Sanctuary Sentosa offers an exceptional stay with room prices ranging from $301 to $350, making it a premium choice for travelers seeking luxury and tranquility on Sentosa Island. This price range reflects the hotel's upscale amenities, beautiful surroundings, and exceptional service, providing guests with a memorable and indulgent experience. While its rates are on the higher end, guests enjoy a level of comfort and exclusivity that justifies the investment in their stay.
In comparison, the average hotel room in Singapore typically ranges from $201 to $250, offering more budget-friendly options for travelers exploring the vibrant city. While these hotels may not provide the same level of luxury as Amara Sanctuary Sentosa, they still deliver quality accommodations at a more accessible price point. For those looking to indulge in a luxurious retreat without straying far from the city’s energetic core, Amara Sanctuary Sentosa presents a compelling choice, blending opulence with the serene beauty of Sentosa Island.
Exceptional Comfort and Warm Hospitality at Amara Sanctuary Sentosa
Guests consistently praise Amara Sanctuary Sentosa for its relaxing atmosphere and spacious, spotless rooms that offer a perfect retreat after a day of exploring Singapore. The hotel’s friendly and helpful staff go above and beyond to ensure a memorable stay, making visitors feel welcomed and well taken care of. From the inviting ambiance to the comfortable amenities, including luxurious tubs and a variety of delicious breakfast options, guests leave with a positive impression and a desire to return. Whether enjoying the serene environment or the convenient location, visitors find this hotel to be a delightful haven that combines comfort, cleanliness, and exceptional service.
Exceptional Guest Satisfaction at Amara Sanctuary Sentosa
Guests consistently praise Amara Sanctuary Sentosa for its outstanding overall experience, reflected in its impressive overall rating. The hotel’s prime location on Sentosa Island offers guests easy access to Singapore’s top attractions, making it a highly convenient choice for both leisure and business travelers. Visitors appreciate the well-maintained facilities and the high standards of cleanliness, which contribute to a comfortable and inviting atmosphere throughout their stay.
The staff at Amara Sanctuary Sentosa receive particular commendation for their professionalism and attentive service, ensuring that every guest feels welcomed and well cared for. While the food and dining options are rated slightly lower, guests still enjoy the variety and quality offered, complementing the overall positive impression of the hotel. With excellent ratings across key areas such as location, comfort, and staff performance, Amara Sanctuary Sentosa stands out as a top choice for travelers seeking a memorable and satisfying stay in Singapore.
Breakfast at Amara Sanctuary Sentosa: Your guide to morning dining options
Start your morning in Singapore with a lavish spread at Amara Sanctuary Sentosa, where guests can enjoy a comprehensive international breakfast. Whether you prefer a lavish breakfast buffet or a tailored a la carte breakfast, the options are diverse. Choose from a hearty English or full breakfast, a full american breakfast, or a classic american breakfast and western breakfast. For those seeking regional flavors, the menu features authentic Asian breakfast, Chinese breakfast, and Indian breakfast options. Light eaters can opt for a breakfast continental or a healthy breakfast. These restaurant breakfast experiences are available for 38.37 SGD for adults and 22 SGD for children, ensuring a satisfying start for the whole family before exploring the island.
Pets at Amara Sanctuary Sentosa: Can you bring your pet along?
Planning your getaway to Singapore involves considering every member of the family, including those with paws. While Amara Sanctuary Sentosa maintains a policy that does not permit general pets to stay in the guest rooms, the resort remains fully committed to accessibility and inclusivity. To ensure all guests can enjoy the lush surroundings and serene atmosphere, service animals are welcome throughout the property. This allows travelers who rely on these essential companions to experience the unique tranquility of the sanctuary without hesitation. If you are traveling with a certified service animal, you can rest assured that they will be accommodated as you explore the beauty of the island.
Wellness at Amara Sanctuary Sentosa: Your guide to unwinding at the hotel
Rejuvenation takes center stage at Amara Sanctuary Sentosa, where a curated selection of wellness facilities offers a peaceful escape in Singapore. Guests can immerse themselves in total tranquility within the lush garden or take a refreshing dip in the expansive outdoor pool. For those seeking deeper relaxation, the on-site spa provides a sanctuary for the senses, featuring professional massage treatments designed to melt away tension. To complete the pampering experience, the professional salon is available for guests who wish to refine their look or indulge in beauty care. Whether you are lounging amidst the tropical greenery or enjoying a therapeutic session, these amenities ensure a holistic approach to well-being. By combining nature with luxury care, the hotel creates an ideal environment to restore your energy and find balance during your getaway.
Beach at Amara Sanctuary Sentosa: What to expect at the water's edge
Experience the ultimate coastal getaway at Amara Sanctuary Sentosa, where guests enjoy seamless access to the pristine shores of Sentosa. This tropical haven in Singapore allows you to transition effortlessly from the lush resort grounds to the soft white sands of the beach. Whether you are looking to soak up the sun or take a refreshing dip in the turquoise waters, the hotel provides a perfect gateway to the island's most scenic coastline. Visitors can spend their afternoons lounging by the ocean or exploring the shoreline, making it an ideal spot for those seeking a blend of relaxation and nature. The proximity to the beach ensures that the calming sound of the waves is always within reach, offering a serene escape from the city bustle. From morning strolls along the coast to sunset views, the beach access here elevates every moment of your stay.
Sports and Activities at Amara Sanctuary Sentosa: Keeping fit without leaving the hotel
Maintaining your wellness routine is effortless at Amara Sanctuary Sentosa, where guests have access to dedicated sports and activity facilities. The hotel features a professional fitness center designed to help you stay energized while visiting Singapore. Whether you are looking to squeeze in a quick morning cardio session or a focused strength workout, the free fitness center provides a convenient space to exercise without any additional cost. This complimentary access ensures that your health goals remain a priority, allowing you to balance your island explorations with a revitalizing workout. By offering a free fitness center, Amara Sanctuary Sentosa ensures that every guest can keep moving and feel their best throughout their entire stay. This focused facility is the perfect spot for active travelers to recharge their bodies before heading out to discover the vibrant attractions of the city.
Entertainment at Amara Sanctuary Sentosa: How to spend your evenings here
Unwind in style at Amara Sanctuary Sentosa, where the sophisticated bar serves as the perfect centerpiece for evening relaxation. This elegant space offers a refined atmosphere for guests to sip on expertly crafted cocktails or enjoy a glass of fine wine after a day of exploring Singapore. Whether you are looking to engage in a quiet conversation with a partner or socialize with fellow travelers, the bar provides a chic setting that blends tropical luxury with modern comfort. The curated drink menu and inviting ambiance make it an ideal spot to transition from the excitement of the island to a more serene pace. By focusing on high quality refreshments and a polished environment, the establishment ensures that every guest finds a peaceful sanctuary to recharge. It is the ultimate destination within the property to experience a touch of glamour while savoring the vibrant energy of the city.
Very good7.6
Facilities
Excellent8.0
Location
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Very good
10 most recent verified ratings received by the property
Most recent
From 11,451 reviews
•Outdoor Nature: Lush greenery, garden walks, and wildlife like peacocks, hornbills, and squirrels give the grounds a strong tropical sanctuary feel. (10 mentions)
•Location: Central Sentosa location keeps Palawan Beach, Resorts World Sentosa, Universal Studios Singapore, and other island attractions within easy reach. (10 mentions)
•Bed: Large king beds and comfortable bedding support good sleep, with many stays calling the beds cosy, roomy, or just right after a long day out. (10 mentions)
•General Services: Warm, attentive service stands out, with staff helping with room upgrades, birthday cakes, decorations, buggy rides, and thoughtful support for families and special occasions. (10 mentions)
•On-site Restaurant: On-site dining at Sanctuary Tea Room and Verve gets good remarks for tasty meals, quick bites, and dishes like grilled pork chop, mee goreng, and curry chicken. (10 mentions)
•Room Comfort: Spacious rooms and villas give plenty of room to relax, and many stays describe the suites as cosy, private, and comfortable for rest or celebrations. (10 mentions)
Service
Cleanliness
Breakfast
Location
Pool
Room comfort
Room size
Check in
Atmosphere
9.2Exceptional
This was my second stay following last year. Although it is in the urban setting of Singapore, located in Sentosa, it was very quiet and the only sound I could hear was that of peacocks, which made for a very relaxing environment. The guest rooms, lobby, and restaurant were all clean and pleasant, allowing me to relax completely. Though it is compact, the infinity pool is deep enough that I was satisfied whether I swam or walked. Above all, having a separate bathtub and shower booth in the room was incredibly pleasing for a Japanese guest.
Dear 千夏子-san, Thank you for choosing Amara Sanctuary Sentosa once again and for taking the time to share such a thoughtful review of your second stay with us. It is especially rewarding to know that you returned after your visit last year and once again enjoyed the tranquillity that makes our resort unique. Despite being within Singapore and close to Sentosa’s attractions, our lush natural surroundings offer a peaceful retreat, and we are delighted that the sounds of our resident peacocks added to the relaxing atmosphere of your stay. We are also pleased to hear that you found our guestrooms, lobby, and restaurants clean and comfortable. Your compliments are wonderful encouragement to our Housekeeping and operational teams. Thank you as well for highlighting your enjoyment of our infinity pool. While intimate in size, we are glad that its depth allowed you to enjoy both swimming and water walking comfortably. It is equally pleasing to know that the separate bathtub and shower facili
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9.2Exceptional
There was one large bed and two small beds, which was great for spending time with my middle and high school sons and daughters. It was very convenient since it was right in front of Universal and just one bus stop away. When my child got a little sick and I mentioned it, they extended the checkout time until 2 PM, allowing us to rest well and recover, for which I was very grateful. For breakfast, I don’t usually eat much, but I was very satisfied with the scrambled pancakes, lettuce, ham, cheese, yogurt, and coffee!
Dear Sujin, Thank you for taking the time to share your thoughtful feedback with us. We are delighted to hear that the room configuration with one large bed and two smaller beds suited your family’s needs and made your stay comfortable with your children. It is also wonderful to know that our convenient location near Universal Studios and the nearby bus access added ease to your trip. Most importantly, we are glad that our team was able to assist with a late check-out when your child was feeling unwell, allowing your family to rest and recover comfortably. Your appreciation means a great deal to us. We are pleased that you enjoyed your breakfast selection and found it satisfying. Thank you once again for your kind comments. We look forward to welcoming you and your family back to Amara Sanctuary Sentosa for another pleasant and comfortable stay. Warm regards, Anthony Lim General Manager
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9.6Exceptional
Firstly I’ll start with the positives; location is great, you can get the free Sentosa bus A or B outside which takes you around the main sights on the island. There are 2 lovely pools including an infinity pool overlooking the South China Sea, breakfast was exceptional and we had dinner at the Sanctuary Tearoom (also where buffet breakfast is served) which was excellent. The staff were also lovely and the room was spacious. Unfortunately a few negatives; no one assisted us with our luggage on arrival and we had to carry our own bags to our room, we stayed in the main building which is older and needs renovation such as old lifted carpet and scuff marks on the walls. The shower head was broken in our room, we reported it to reception who said maintenance would take a look, all they did was put some cardboard in the shower head to hold it but it immediately fell out. The pillows were hard and terrible to sleep on, I asked reception for some softer pillows who said they would ask housekeeping but we heard nothing back. Overall we enjoyed our stay but would upgrade to another suite in a better building.
Dear Kate, Thank you for taking the time to share such detailed and balanced feedback. We are delighted that you enjoyed our convenient Sentosa location, the two swimming pools, spacious accommodation and especially the breakfast and dinner at Sanctuary Tearoom. It is equally pleasing to know that the warmth of our colleagues contributed positively to your stay. At the same time, I sincerely apologise for the shortcomings you encountered. Assistance with your luggage should have been readily available upon arrival, and we regret that this was not the case. We also acknowledge your comments regarding the condition of the room and common areas. Certain areas of our heritage resort require further enhancement, and we are progressively reviewing and upgrading our facilities. More importantly, the manner in which the broken shower head was addressed was clearly not an acceptable or lasting repair. This has been highlighted to our Engineering team to reinforce the standard expected for m
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9.6Exceptional
The stay was great and shout out to Siti for giving us the best welcome and a fond farwell
Dear AhNo, Thank you for your wonderful feedback. We are delighted that you had a great stay, and especially pleased to hear your kind words about Siti. Creating a warm welcome is important, but leaving our guests with an equally memorable farewell makes the experience even more special. I will personally share your compliments with Siti and ensure she receives the recognition she deserves for making such a positive impression. Thank you for choosing Amara Sanctuary Sentosa. We look forward to welcoming you back again soon. Warm regards, Anthony Lim General Manager
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9.2Exceptional
“Exceptional”
I was upgraded on the day, and I was able to spend comfortably in a spacious room. I adjusted the time for breakfast since the venue was crowded. The accommodation room is far from the lobby, and while there is a service to take you during check-in, there is no such service for check-out, so I thought it would be nice to have that kind of service.
Dear Eri-san, Thank you for taking the time to share your feedback following your stay at Amara Sanctuary Sentosa. We are delighted to know that you appreciated the room upgrade and enjoyed a comfortable stay in the spacious accommodation provided. We are also pleased that you were able to adjust your breakfast timing to enjoy a more comfortable dining experience. We appreciate your comments regarding the distance between some of our guestrooms and the main lobby. Given the unique layout of our resort across lush landscaped grounds, we understand that travelling with luggage can be less convenient, particularly upon departure. Your suggestion regarding assistance or transportation from the guestrooms to the lobby during check-out is valuable, and we will share this with our Operations team as we continue to review ways to make the arrival and departure experience more seamless for our guests. Thank you once again for your balanced and constructive feedback. We are pleased that you h
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