This property is in high demand!
21 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2025.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Easy to accesss tour site and city, mrt, shoppping centre.

The noodle station at the buffet was also super yum!

We enjoyed our stay at the newly renovated spacious room.


Free Wi-Fi
Swimming pool
Car park
Front desk [24-hour]
Fitness center
Restaurants
Bar
Massage
21 travelers have booked today.
Based on 13,084 verified reviews
8.7
8.2
8.2
8.0
7.9
7.9
Nearest transportation options
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Tanjong Pagar MRT Station is within 0.3 km
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Maxwell MRT Station is within 0.66 km
Location rating score
There are 235 places in walking distance!
| Value for money | 8.0 |
| Distance to city center | 1km |
| Location rating | 8.7 |
| Nearest airport | Seletar Airport (XSP) |
| Distance to airport | 15.9 km |
8.7
Excellent
City view
2 bathrooms
City view
9.0
Excellent
City view
9.1
Exceptional
City view
City view
9.3
Exceptional
City view
2 bathrooms
8.2
Excellent
City view
9.0
Exceptional
City view
City view
City view
Delight in your vacation the best way with a beverage in your hand at Amara Singapore's bar accessible right in front of your doorstep for when you need a sip or two.
The average travel time to get from Amara Singapore to the airport is 20 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.
While staying at Amara Singapore, indulge in your evening or night out at Union Bar, Kilo Lounge (Tg Pagar), and Pub Seventeen to get the most out of your nightlife.
Amara Singapore's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Amara Singapore has a total of 18 floors.
72.0% of our past guest reviews have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Amara Singapore down in the review.
Verified business travelers that have stayed at this property have given Amara Singapore an average rating of 7.8. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
Past families with young children that have stayed at this property have given Amara Singapore an average rating of 8.1. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Past families with older children that have stayed at this property have given Amara Singapore an average rating of 7.9. You can search for more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given Amara Singapore an average rating of 8.1. You can find more in depth customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
Amara Singapore is situated within CBD, which makes it effortlessly close to natural points of interest including Cloud Forest.

Discover Comfort and Convenience at Amara Singapore
Nestled just a kilometer from the vibrant heart of Singapore, Amara Singapore offers an ideal blend of urban excitement and tranquil comfort. Conveniently located only 20 minutes from Changi Airport, this well-established hotel has been welcoming guests since 1986, with recent renovations completed in 2024 to ensure modern amenities and fresh aesthetics. With 389 thoughtfully designed rooms, visitors can enjoy spacious accommodations that cater to both leisure and business travelers alike.
Amara Singapore prides itself on its welcoming atmosphere and family-friendly policies, allowing children aged 2 to 11 to stay free of charge. Check-in begins at 3:00 PM, providing ample time to settle in after your journey, while check-out is gracefully scheduled until 12:00 PM, giving you a relaxed departure experience. Whether you're exploring the city or simply unwinding in the comfort of your room, Amara Singapore promises a memorable stay in the Lion City.
Exceptional Entertainment and Leisure Facilities at Amara Singapore
Discover a vibrant array of entertainment options at Amara Singapore, designed to enhance your stay with comfort and style. Explore the hotel's exclusive shops and gift/souvenir stores, perfect for finding unique mementos and essentials during your visit. Unwind and socialize at the stylish bar, where you can enjoy expertly crafted cocktails in a sophisticated atmosphere, making it an ideal spot for relaxation or an evening gathering. For guests seeking a touch of pampering, the on-site salon offers a range of beauty and grooming services, ensuring you look and feel your best throughout your stay. Whether shopping, sipping, or styling, Amara Singapore provides a delightful blend of entertainment and leisure to enrich your experience.
Unparalleled Sports Facilities at Amara Singapore
At Amara Singapore, guests are invited to elevate their wellness journey with a range of exceptional sports facilities designed for both relaxation and fitness. The hotel boasts a state-of-the-art 24-hour fitness center, fully equipped with modern cardio machines, strength training equipment, and free weights, allowing guests to maintain their workout routines at any time of day. Whether you're an early riser or a night owl, this facility offers the flexibility to stay active on your schedule.
For those seeking a refreshing escape from the city, the outdoor pool provides a serene oasis to unwind and enjoy the tropical climate. Surrounded by lush greenery, the pool area is perfect for a leisurely swim or lounging under the sun. Complementing these amenities is the free fitness center, giving guests convenient access to essential workout equipment without any additional charge. With these top-tier sports facilities, Amara Singapore ensures that your stay is both invigorating and relaxing.
Exceptional Convenience Facilities at Amara Singapore
Amara Singapore offers a comprehensive range of convenience facilities designed to ensure a seamless and comfortable stay for every guest. Guests can enjoy the convenience of 24-hour room service and daily housekeeping, allowing them to relax and unwind at any hour. For added convenience, the hotel provides express check-in and check-out services, as well as luggage storage, making arrivals and departures effortless.
Convenient Transport Facilities at Amara Singapore
Amara Singapore offers a range of transport options to ensure a seamless stay for its guests. The hotel provides comfortable airport transfer services, making your journey to and from the airport hassle-free and convenient. For guests arriving by car, the hotel features an onsite car park with self-parking options available, allowing for easy access and secure parking during your stay. Please note that car park charges are applied, ensuring a smooth and organized parking experience.
In addition to the parking facilities, Amara Singapore also offers reliable taxi services for those wishing to explore the vibrant city or travel to nearby attractions. Whether you're arriving from the airport or heading out for a city adventure, the hotel’s transport facilities are designed to provide comfort, convenience, and peace of mind throughout your stay.
Luxurious Comfort and Modern Amenities at Amara Singapore
Experience the perfect blend of comfort and convenience in the elegantly appointed rooms of Amara Singapore. Each room is equipped with air conditioning and blackout curtains to ensure a restful night’s sleep, while plush linens and towels add a touch of luxury. Guests can unwind in the separate living room or catch up on their favorite shows with satellite/cable TV and in-house movies, providing entertainment at your fingertips. For added convenience, the rooms feature a refrigerator, mini bar, and a coffee/tea maker, complemented by complimentary bottled water, instant coffee, and tea to start your day right.
Pamper yourself with the thoughtful amenities provided, including toiletries, a hair dryer, and bathrobes for ultimate relaxation. Stay informed with a daily newspaper delivered to your door, and enjoy modern comforts like a television and complimentary Wi-Fi. Whether you're here for business or leisure, Amara Singapore’s well-equipped rooms ensure a stay filled with comfort, convenience, and a touch of elegance.
Exquisite Dining Experiences at Amara Singapore
Indulge in a variety of culinary delights at Amara Singapore, where our dining facilities cater to every taste and preference. Start your day with a sumptuous breakfast buffet featuring a diverse selection of local and international dishes, including a refreshing continental breakfast option. For those seeking convenience and comfort, our 24-hour room service ensures you can enjoy delicious meals in the privacy of your room at any hour, whether it's a late-night snack or an early morning treat.
Our on-site coffee shop offers a cozy ambiance perfect for casual meetings or a relaxing coffee break, serving expertly brewed beverages and light bites. Additionally, our restaurant provides a welcoming space to savor expertly prepared meals, showcasing a blend of local flavors and international cuisine. Daily housekeeping ensures your stay remains comfortable and hassle-free, allowing you to fully enjoy the culinary experiences that make Amara Singapore a delightful destination for food lovers.
Discover Your Perfect Stay at Amara Singapore
Amara Singapore offers a diverse range of beautifully renovated rooms designed to cater to every traveler’s needs. Whether you're seeking the spacious comfort of the 68-square-meter Club Suite or the cozy elegance of the Signature King Room, each space promises a refined experience. For families or groups, the Deluxe Family Room with two Queen Beds provides ample space, while the 55-square-meter 1-Bedroom Apartment offers a home-like atmosphere with a luxurious touch. Guests can choose from a variety of configurations, including King and Twin options, all thoughtfully designed to ensure a memorable stay.
Booking these rooms through Agoda guarantees you the best prices available, along with a seamless and hassle-free reservation process. Take advantage of exclusive deals and special offers that make your trip more affordable and stress-free. Whether you're traveling for business or leisure, securing your ideal room at Amara Singapore on Agoda is the smart choice for a convenient and rewarding booking experience.
The Vibrant Heart of Singapore: Exploring the CBD District
Nestled in the bustling core of Singapore, the Central Business District (CBD) is a dynamic hub that seamlessly blends modern skyscrapers with lush green spaces. This area is the pulse of Singapore’s financial and commercial activities, hosting iconic landmarks such as Marina Bay Sands, the Esplanade, and the Singapore Flyer. Visitors can enjoy a vibrant mix of world-class dining, luxury shopping, and cultural attractions, making it a perfect destination for both business travelers and leisure visitors alike.
Beyond its impressive skyline, the CBD offers a variety of recreational and entertainment options. Stroll along the picturesque Marina Bay waterfront, take in breathtaking views from the SkyPark, or unwind in the beautifully landscaped Gardens by the Bay nearby. The district is also well-connected with an extensive public transportation network, making it easy to explore other parts of the city. Whether you're here for a quick visit or a longer stay, the CBD's energetic atmosphere and stunning vistas provide an unforgettable experience in the heart of Singapore.
Seamless Journey from Singapore Changi Airport to Amara Singapore in the CBD
Traveling from Singapore Changi Airport to Amara Singapore is both convenient and effortless, making your arrival in the city a smooth experience. Upon landing, you can choose from a variety of transportation options to suit your preferences. For a quick and comfortable ride, hop into a taxi or book a private airport transfer, which will take approximately 20 minutes via the ECP or Nicoll Highway, depending on traffic. These options provide direct, door-to-door service to the hotel, allowing you to relax and enjoy your first glimpses of Singapore’s vibrant cityscape.
Alternatively, for a budget-friendly and eco-conscious choice, the Mass Rapid Transit (MRT) system offers a reliable and efficient route to the CBD. From Changi Airport MRT Station, board the East West Line towards Tuas Link and alight at Tanjong Pagar Station, which is just a short walk from Amara Singapore. The entire journey takes roughly 30 minutes, and trains run frequently throughout the day. With these convenient options, your journey from Changi Airport to the hotel is straightforward, ensuring you start your Singapore adventure with ease and comfort.
Explore Iconic Landmarks and Vibrant Attractions Near Amara Singapore
Nestled in the heart of Singapore, Amara Singapore offers easy access to a variety of cultural and business landmarks. Just a short distance away, guests can explore the historic Thian Hock Keng Temple, a beautifully preserved site that reflects Singapore's rich heritage. For those interested in architecture and city planning, the Singapore City Gallery provides an insightful look into the city's development and future plans.
Beyond cultural sites, the surrounding area is bustling with financial and commercial hubs. The UOB-SGX Centre, Bank of China, and Capital Square are all within easy reach, making Amara Singapore an ideal choice for business travelers. For a taste of Singapore’s vibrant social scene, Club Street offers lively dining and nightlife options, while the Singapore Conference Hall and nearby MAS Building host numerous conferences and events. Whether you’re here for leisure or business, the diverse landmarks around Amara Singapore ensure a memorable experience.
Convenient Access to Singapore’s Public Transport Network from Amara Singapore
Nestled in the heart of Singapore’s vibrant downtown, Amara Singapore offers unparalleled connectivity through its proximity to major MRT stations. Just a short walk away, Raffles Place MRT Station serves as a central hub, linking guests effortlessly to the city's extensive metro system for seamless travel across Singapore. Nearby, Tanjong Pagar MRT Station and Telok Ayer MRT Station provide additional convenient access points, allowing visitors to explore iconic attractions, business districts, and cultural sites with ease. Shenton Way MRT Station further enhances mobility, making it simple for guests to navigate the city and enjoy everything Singapore has to offer.
Culinary Delights Around Amara Singapore
Discover a vibrant array of dining options just steps from Amara Singapore, offering a taste of diverse cuisines to satisfy every palate. Experience the unique concept of NOX - Dine in the Dark, where you can indulge in a sensory journey through expertly curated dishes served in complete darkness. For authentic Indian flavors, visit Annalakshmi, renowned for its vegetarian delights and warm hospitality. Savor the exquisite French cuisine at L’angelus or explore the rich flavors of Thai dishes at Chiang Mai Palace. For a casual yet flavorful experience, Hong Hu Express and Ocean Curry Fish Head serve up delicious local and Asian specialties. Wine enthusiasts can unwind at Cork Cellar Kitchen, while those craving a lively atmosphere can enjoy drinks and conversations at Mox Bar & Café. Lastly, Lau Pa Sat offers a bustling hawker experience, perfect for sampling Singapore’s famous street food in an energetic setting.
Shopping Landmarks Near Amara Singapore
Discover a vibrant shopping scene just moments from Amara Singapore, where a diverse array of retail destinations await. Explore the historic charm of Far East Square, a hub of boutique stores and specialty shops, or browse through the unique offerings at Dahlia Home and Kitchen Habits, perfect for home décor and culinary enthusiasts. For coffee lovers, Sin Bee Trading Coffee Powder offers a taste of local flavor, while China Square Central provides a bustling marketplace experience. Fashionistas can visit Carl & Oak Shoe Shop and De Walk-In Wardrobe for stylish apparel and accessories, and for those seeking inspiration, the Design Museum Shop is a treasure trove of creative design pieces. Complete your shopping adventure with the timeless elegance of Chop Wah On and the contemporary Nordic style at Style:Nordic, all conveniently located near the hotel.
Luxury Meets Value: Amara Singapore's Room Rates in Context
Amara Singapore offers an exceptional stay with room rates ranging from $301 to $350, positioning it as a premium choice for travelers seeking comfort and sophistication. This pricing reflects the hotel's upscale amenities, elegant design, and prime location in the heart of Singapore, making it an ideal option for those looking to indulge during their visit.
In comparison, the average hotel room in Singapore typically costs between $151 and $200, making Amara Singapore a more luxurious and exclusive option within the city’s vibrant hospitality scene. While it commands a higher price point, guests can expect superior service, modern amenities, and a truly memorable experience that justifies the investment. For travelers seeking a blend of luxury and value, Amara Singapore stands out as a premier choice among the city’s diverse accommodation options.
Exceptional Comfort and Service at Amara Singapore
Guests consistently praise Amara Singapore for its welcoming atmosphere and outstanding hospitality. The friendly and attentive staff go above and beyond to ensure a memorable stay, making visitors feel right at home. Many reviewers highlight the beautiful, spacious swimming pool as a major highlight, describing it as large, clean, and perfect for relaxation. Additionally, the club lounge offers delightful snacks and drinks, adding a touch of luxury to the experience. The club rooms are also highly appreciated for their comfort and warmth, making guests eager to return. Overall, Amara Singapore provides a blend of excellent amenities, friendly service, and a cozy ambiance that keeps guests coming back for more.
Exceptional Comfort and Prime Location at Amara Singapore
Amara Singapore consistently receives high praise for its impressive overall quality, with guests highlighting its excellent cleanliness and outstanding location. The hotel’s strategic position in the heart of Singapore offers easy access to key attractions, making it a favorite among travelers seeking convenience and comfort. Visitors appreciate the well-maintained facilities and the attentive staff who go above and beyond to ensure a memorable stay, contributing to a welcoming and seamless experience.
While the food and dining options receive slightly lower ratings, guests still find the amenities and service to be satisfactory, emphasizing the hotel’s commitment to providing a comfortable and enjoyable environment. The balance of value, comfort, and top-notch service makes Amara Singapore a highly recommended choice for both leisure and business travelers looking for a quality stay in Singapore. Overall, the hotel’s positive reputation is reflected in its consistently high ratings across various aspects of the guest experience.
Very good7.9
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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This Tanjong Pagar hotel is praised for its friendly and helpful staff. Enjoy the convenience of nearby MRT station, shops, and hawker centers. The spacious and modern rooms offer a comfortable and peaceful atmosphere. Guests highly recommend the breakfast selection, which offers a wide variety of options and attentive service.
A few guests mentioned outdated facilities and AC issues, as well as some room cleanliness issues. While some bedding was subpar, the housekeeping staff worked hard to maintain the hotel.
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I recently had the pleasure of staying at the newly-renovated Amara Singapore, and I couldn't be more impressed. The refreshed rooms are modern, stylish and incredibly comfortable - truly a sanctuary in the heart of the city. The location is unbeatable, just steps away from Tanjong Pagar MRT station, making it a breeze to get around. Plus, being so close to the Tanjong Pagar hawker centre meant I could indulge in delicious local eats anytime I wanted. The transport links are superb, making it easy to explore all that Singapore has to offer. What really made my stay exceptional was the staff. Every team member I encountered was warm, friendly, and genuinely helpful. Their hospitality added a personal touch that made me feel right at home. Highly recommended for anyone looking for comfort, convenience, and top-notch service in Singapore!
Dear Kenneth, Thank you for your wonderful and detailed review of your recent stay. We are thrilled to hear that you enjoyed our newly renovated rooms and found them to be a modern, stylish sancturary in the heart of the city. It’s fantastic to know our prime location near Tanjong Pagar MRT and the vibrant hawker centre made your stay so convenient and enjoyable. Most of all, we’re delighted that our team’s warm and genuine hospitality made you feel truly at home. Your kind recommendation means a great deal to us. We look forward to welcoming you back to Amara Singapore for another exceptional experience. Sincerely, Amara Singapore
Checked in and the staff gave complimentary upgrade to Club Room, we appreciate it. Nearest MRT Tanjong Pagar - 3 mins walk. Lovely bedding, comfortable bed and heavy comforter. Good snacks and beverages in room. Super good bath essentials too from Apelles. Staff gave recommendations as well for sight seeing, but does not seem very adept as they keep on needing to google it. The only thing bothering was: 1. Reception staff told us no pork, no lard at restaurant. But during next day buffet, saw Pork Bacon being served alongside meals. 2. No Iron. When asked, iron board provided was very small 3. Bath tub drain plug need to press fast and hard, only can plug the tub. On 1st night, we tried many times to close but couldn't, just gave up at the end. Overall, probably would stay again but will take out breakfast option as a muslim.
Dear Sharifah, Thank you for sharing your detailed feedback and for awarding us a great score. We are delighted to hear that you appreciated the complimentary Club Room upgrade, our convenient location near Tanjong Pagar MRT, and the comfort of your room, including the bedding, bath amenities, and in-room refreshments. We sincerely regret the concerns you raised regarding the restaurant offerings, the availability of an iron and ironing board, and the staff’s sightseeing recommendations. Your comments are very important to us, and we will review these areas carefully to ensure a more seamless experience for our guests in the future. We appreciate your honest feedback and hope to have the opportunity to welcome you back for a fully comfortable and enjoyable stay. Warm regards, Amara Singapore
👍 Excellent location for exploration whether you are tourist or local. Right in the city centre with plenty of options for sight-seeing, culture, food, cafe, transport and more! 👍 Nicely renovated rooms - rooms are big and clean with all the facilities one will need during a trip. Value for money! 👍 Decent gym and pool to stay active if you do not wish to venture out 🙏 Could improve on the check-in/check-out process. The counter is very small. While queuing, I have wondered if it is just an information counter. Perhaps could have some kind of label. Most of the staff also seemed unsure of the process which took up some time. Some staff will inform guests of checkout timing/wifi/facilities location but some (like the one I met) didn’t. And there were also inconsistencies in what the staff informed us with to check out time vs what actually was. There are also staff just standing around not doing anything - not sure if the staff is still learning? 🙏 Could have an express check-out counter or box for guests to deposit their keys? I’ve encountered guests who were in a hurry to leave but have to join the same queue as guests who are checking in. I also faced the same long queue when checking out. 🙏 Could be more frequent with bringing fresh pool towels. I went in the morning and in the late afternoon. Both times, there was only 2 towels left and it also smelled used when I used it. Many other guests came and looks disappointed without any pool towels. Perhaps the hotel staff are still getting used to the new hotel and processes. And there are some kinks in the process to iron out. But overall, i would still recommend it 👍
Dear Serene, Thank you for sharing your detailed feedback, and we’re happy to hear that you enjoyed the location, the spacious and clean rooms, as well as the facilities during your stay. We truly appreciate your constructive comments regarding the check-in/check-out process and the pool towels. Please know that we are actively working to improve these aspects to ensure a smoother and more efficient experience for all guests. Your suggestion for an express check-out counter and more frequent towel replenishment is greatly appreciated and will certainly be taken into consideration as we continue to enhance our services. We hope to welcome you back soon, and we truly value your recommendation. Warm regards, Amara Singapore
This was my first time using it, but it is a very convenient location, about a 5-minute walk from MRT Dhoby Ghaut station in the Central Business District. Check-in was done via a machine, and when I hesitated because I was unfamiliar with the operation, a kind staff member immediately offered help without being asked. The room was spacious and well-equipped, and as a Japanese person, I was very grateful that the toilet had a washlet. There was no bathtub, but the shower booth and toilet were separate, which felt clean. The adjacent shopping mall, 100AM, has a delicious bakery that opens in the morning, so there was no problem with the plan that did not include breakfast. I also visited a soba restaurant called IKI in the same mall during my stay, and honestly, I felt it was better than the soba I eat in Japan. I'm not necessarily promoting Japanese food, but I definitely recommend using it in between local food and spicy dishes. I believe this experience was made possible because I stayed at this hotel on the same premises, so I would definitely like to use Amara Hotel during my next visit to Singapore.
Dear Shunichi, We’re so pleased you had a comfortable and convenient stay with us. It’s wonderful to hear that our location, thoughtful amenities, and attentive team made a lasting impression. We hope to have the pleasure of welcoming you back on your next visit to Singapore. Best regards, Amara Singapore
My family had a pleasant stay at Amara. The staff were friendly and helpful. Our rooms were quiet, clean and very comfortable and kept clean every day. The bathroom is half open with a frosted glass wall for the shower, which means it could be slightly awkward to get changed etc. if you are not a couple - e.g siblings or friends sharing one room. The pool and gym were easy to use. The hotel is a short walking distance to Tanjong Pagar MRT, Maxwell MRT, Chinatown and Maxwell Hawker centre. The hotel is also attached to a small shopping mall that has Muji, Don Donki, a supermarket, and a good selection of cafes and restaurants which made it very convenient. Overall I highly recommend this hotel.
Dear Jessica, Thank you for your thoughtful and detailed review. We’re pleased that you and your family had a comfortable and pleasant stay, and that our location and facilities added convenience to your visit. We appreciate your feedback regarding the bathroom layout, as your comments help us improve our guest experience further. We hope to welcome you again soon for another enjoyable stay. Warm regards, Amara Singapore
The hotel is very nice and the renovations that had been done is very good. Unfortunately, I couldn’t upload the photos for some reason. The only take is the shower and toilet had no solid separation from the room space. Bell captain Edel (I hope I pronounce his name correctly) he was very friendly and helpful. The reception staff were very nice. Unfortunately, they couldn’t give me a late check out until 4pm. The breakfast is very good with many choices. The hotel attached to a small mall. The mall mainly has small restaurants and cafes maybe 2 hair salons, one market, small gym and offices. If you wanna get around, you need a transportation. In general, the hotel would be a good choice, if you’re looking for nice and clean room.
Dear Faisal, Thank you for sharing your detailed feedback following your stay with us. We are delighted to hear that you enjoyed the renovations, the comfort of your Premier Room, and the friendliness of Edel and our reception team. It is also wonderful to know that you appreciated the breakfast offerings and the convenience of the hotel’s location. We appreciate your constructive feedback regarding the shower and toilet layout, as well as the late check-out request. Your observations regarding the mall and nearby amenities are also noted, as they help future guests plan their stay. We are pleased that overall you found your stay comfortable and enjoyable, and we hope to welcome you and your family back for another memorable visit. Warm regards, Amara Singapore
Hotel room is spacious, room condition is at its best, cleanliness is tiptop. Nothing to complain about the overall presentation of the hotel. Only point to raise is human communication. We understand hotel has its own check-in time policy, request may not be fulfil for early check in. By giving your customer the reason that you’re having full-house might not be the best answer. Guest checking in and out throughout the day. It is understand-able if the check-in has more than 2 rooms together. But just with even 1 room and it is not able to fulfil, it might not be convincing. Nonethless, Agoda shows check in from 2pm, reception has informed the time should be 3-4pm. Well, without young travelers, I won’t push further on that. However, while the reception is doing our pre-registration before permitted check in time (I would believe this will be more efficient and time saving for later), there is a big size man with black suit (believe to be higher ranking manager) is telling the reception lady “you shouldn’t be doing that”. I am little offended towards his words. The reception lady was being courteous and nice, and might be considering the long queue later as everyone is only allowed to check in at that same time. Same goes to the club lounge, staff should be more alert when it’s the peak meal time. By telling guests that “let me call our chef” “I’m sending my colleague to deliver more food” “coffee machine should not have problem” even without checking it. I would know it’s running out of milk! And start taking photos all around (probably that’s the protocol to get kitchen to send up more food) By station someone whom is unable to serve your guest might not be a good idea. Other than the human interaction within the hotel , others are all fantastic!
Dear Pik, Thank you for your 8.8 rating and for sharing your detailed feedback. We’re pleased to hear that you found our hotel room spacious, clean, and well-presented. However, we sincerely apologize for the challenges you experienced with communication and the overall service during your stay. We understand your frustration regarding the check-in process, and we regret that the explanation regarding our check-in policy and timing did not meet your expectations. We will take your comments into account to improve how we manage guest check-in and ensure clearer communication. We also apologize for the interactions you had with the manager and the staff at the club lounge. We take guest feedback seriously, and we will work to ensure that our team is more attentive and proactive, especially during peak times, to better serve all of our guests. Thank you for bringing these matters to our attention, and we will use your feedback to make improvements. We hope to have the opportunity to w
Stayed here for a four-night work trip. Pleasantly surprised that they allowed me an early check-in as the room was ready and my flight arrived in the morning. Also nice that a late checkout was available. Hotel’s club floor and rooms are impeccably clean, and having in-room water filters on demand is a great idea. Great location too, with plenty of dining options just a stone’s throw away. Some of the staff seemed new and a little unsure of a few things, which is the reason for four instead of five stars on that account and the pool area was a little messy. Overall, really no big deal and certainly not a reason to turn me away.
Dear chew, Thank you for sharing your experience with us. We are delighted that our early check-in, Club floor comfort, and thoughtful in-room amenities added convenience to your stay. We appreciate your understanding as our newer team members continue to grow in confidence, and your feedback on the pool area has been noted. We look forward to welcoming you again on your next trip. Best regards, Amara Singapore
My husband and I stayed for 2 nights. The bed and pillow were the most comfortable I have slept in. I slept very well. Highly recommend for a comfortable stay. The newly renovated room is very spacious and gives a very relaxing vibe. Hotel is located within 5min walk to Tanjong Pagar, with a mall with many restaurants nearby. The famous bar, Jigger & Pony, is located in the same hotel building. However, it is not run by the hotel. Hotel reception is unable to make a reservation for the bar - you will need to make reservations on your own online.
Dear Yan, Thank you for your wonderful review and for recommending Amara Singapore! We’re delighted to hear that you and your husband enjoyed a restful sleep on our comfortable beds and pillows, and that you appreciated the spaciousness and relaxing atmosphere of our newly renovated rooms. We’re also glad you enjoyed our convenient location near Tanjong Pagar and the variety of nearby dining options. We look forward to welcoming you both back on your next visit! Warm regards, Amara Singapore
I recently stayed at Hotel Amara in Singapore and had a wonderful experience. We arrived very late at night for check-in, but the process was smooth, and the receptionist was patient and polite, which made us feel very welcomed. The room was clean and felt new, with a comfortable bed, pillows, blanket, and even the sofa. The shower had perfect water pressure, and the toiletries, especially the shampoo, were great. We also requested an extra blanket quite late after entering the room, but the room service was impressively fast. Overall, a comfortable and pleasant stay with excellent service.
Dear Yuyan, Thank you for your glowing review and for sharing your recent experience with us. We are so pleased to know that your late-night arrival was met with a smooth and welcoming check-in, and that our team ensured you felt right at home. It’s wonderful to hear you enjoyed the comfort of your room, the thoughtful amenities, and the prompt service that accompanied your requests. Your kind words are a true encouragement to our team, and we look forward to welcoming you back for another seamless and memorable stay. Warm regards, Amara Singapore
The location was very good, being close to the station and having a bus stop right in front. There were many convenience stores, cafes, and restaurants around the hotel, and a 24-hour supermarket, so I had no trouble at all. Particularly, there was a bakery right in front, where I could buy pies, tarts, and chiffon cakes, and then buy fresh fruits like raspberries from the nearby supermarket. I could also drink coffee from the espresso machine in my room, and I had tea as well, making breakfast and snacks very satisfying. Just a short walk away, there was a hawker center, and it made me very happy to eat at a porridge shop that opened early and drink takeout fruit juice. Anyway, the streets of Singapore were beautiful, and I enjoyed walking. The hotel front desk was very kind and attentive. I didn’t check the pool as I was out sightseeing during the day, but when I went to check, there was also a gym attached, and showers were available. It seemed quite deep. Next to the hotel was a commercial facility, which had Japanese stores like Donki and Daiso, which made me feel reassured. The product selection was the same as in Japan but a bit more expensive. The room was spacious and easy to use, and above all, it was stylish and uplifting. They arranged for us to have rooms next to each other when we booked separately with the kids, making it easy to go back and forth.
Dear Yuko, Thank you sincerely for taking the time to share such a thoughtful and detailed review of your recent stay with us. We are absolutely delighted to hear that you had a comfortable and enjoyable experience. It’s wonderful to know that our location added convenience and joy to your trip, with easy access to the MRT, bus stop, and a variety of nearby shops, cafes, and even a 24-hour supermarket. We're especially glad to hear how much you enjoyed the local bakery and the in-room coffee and tea facilities, helping to make your mornings and snack times all the more delightful. Your appreciation for the nearby hawker centre and your experience with local flavours truly capture what we hope every guest can enjoy while staying at Amara Singapore. We're also grateful for your kind words about our front desk team as they take great pride in delivering warm, attentive service to every guest. We’re happy to hear that your room was spacious, stylish, and uplifting, and that our team wa
Really wonderful experience and excellent location as well. For starters, excellent service by the team. The front staff is really nice, especially Ethan Kim who served us upon check in. The hotel staffs greet you as you enter and leave the hotel, which isn't very common in hotels nowadays. Even the cleaners greet guests along the corridors. Only downside was I wanted to get a fork for my instant noodles at 11pm, called the room service, concierge but unfortunately no one answered. Room was great, no musty/moldy smell. Room size was excellent as well. It was huge, and the toilet was huge with a shower and a bathtub as well. Bed was really comfortable too. No renovation noises as well. Location was great, convenience store nearby, 100am mall just beside with lots of food for your meals (don't need the hotel breakfast actually, go for some kaya and toast by yakun, or other shops as well.) Overall great experience, for the price we paid was definitely a steal. Definitely would return if I could get the rooms at a deal again.
Dear Issac, Thank you for your review. We are delighted to learn that you enjoyed your stay and the hotel's service at Amara Singapore. Our dedicated associates are committed to welcoming every guest with their warm hospitality. Thank you for choosing Amara Singapore as your accommodation and we look forward to welcoming you back for another relaxing stay soon. Warm regards, Amara Singapore
I recently stayed at Amara, and while my overall experience had some bright spots, there were areas where the service could certainly improve. Check-in and First Impressions: Upon arrival, most of the front desk staff were friendly and welcoming, except for one team member who was a bit less approachable. I had left my passport at a previous hotel, and while the receptionist kindly suggested I leave my bags with the concierge while I retrieved it, the older concierge (possibly named Raymond) came across as rather abrupt and unhelpful. When I returned, he handed my bags back with minimal courtesy and seemed irritated, which dampened the start of my stay. Later, a minor incident where my bag lightly brushed him led to a rather dramatic reaction on his part, and he continued to be cold and unwelcoming for the rest of my stay, which was uncomfortable. Room and Club Benefits: The room itself was outstanding – spacious, spotless, modern, and impressive. The bathroom was particularly nice with a powerful shower and thoughtful amenities. For a 5-star experience, however, small touches like a welcome letter or clear information on club benefits would have made a difference; I ended up searching online to find out about them. Club Lounge and Dining: Mousse, who worked in the Club Lounge during the evenings, provided a warm and memorable experience. He was attentive, engaging, and went out of his way to remember my preferences, adding a personal touch that was truly appreciated. However, the lounge's food selection could use improvement, particularly considering the cost of a club room. Cocktails were not available, and the limited drink options made the experience feel somewhat underwhelming. Breakfast was a disappointment. The quality and selection were similar to that of a Holiday Inn, lacking the finesse one expects from a luxury hotel. The buffet area was chaotic and seemed unmanaged, with guests scrambling for tables and minimal guidance from staff. The Club Lounge offered a quieter environment, but unfortunately, the breakfast food there wasn’t much better. Additional Amenities and Services: My room’s free minibar and laundry were nice perks, though they fell short in execution. I had to call to restock the minibar, and the laundry service was slow – taking over 24 hours – which didn’t suit my short two-night stay. Small refinements in these areas would enhance the overall experience. Highlights: One standout of the hotel was Jigger and Pony, an exceptional cocktail bar located on the premises (though not managed by Amara). The staff, especially James, provided stellar service and world-class drinks, making it a real highlight of my stay. Check-out Experience: My late checkout was granted as part of my club room benefits, and a friendly receptionist extended it to 3 pm to accommodate my evening flight, which I appreciated. Overall Verdict: The room was definitely the star of my stay at Amara, but the service, particularly from certain staff members, could use some polish to reach a true 5-star standard. While I understand the challenges of hospitality, consistent courtesy and a warm approach make all the difference. I hope the service team can refine these areas to enhance future guest experiences. Overall, I would recommend Amara for the room quality and location, but I’d advise potential guests to temper their expectations when it comes to service.
Dear Calum, Thank you for sharing your experience with us. We’re glad to hear that you found some aspects of your stay enjoyable, particularly the friendly welcome from most of our front desk team. However, we sincerely apologize for the less-than-ideal service you received from our concierge. This is not the level of service we strive to provide, and your feedback will be invaluable in helping us improve. We aim to create a positive experience for all our guests, and we regret that we fell short during your visit. We appreciate your comments and hope you will consider giving us another opportunity to provide you with the exceptional service that Amara Singapore is known for. Warm regards, Amara Singapore
The property exceeded expectations with its immaculate cleanliness and friendly staff, making for a welcoming atmosphere. Breakfast was delightful, and the garden provided a serene spot to unwind. The views were stunning, and the bathroom amenities were top-notch. Plus, shopping options nearby were a huge plus, enhancing the overall experience. Highly recommend for anyone looking for a great place to stay!
Dear Mohamad, Thank you for your glowing review! We’re thrilled to hear that your stay exceeded expectations, from our clean and comfortable rooms to the friendly service, breakfast, and tranquil garden. It’s wonderful to know the nearby shopping and stunning views added to your experience. Your recommendation means a lot, and we look forward to welcoming you and your family back to Amara Singapore in the future. Warm regards, Amara Singapore
I had an overall pleasant stay at Amara Singapore. The room was spacious, clean, and very comfortable. The bed in particular was great and made for a good night’s sleep. The location is also a big plus, with many nice eateries nearby, making it very convenient to explore the area. The only downside was the breakfast experience. One of the olives my mum had did not seem fresh, which was a bit disappointing. Overall, it was still a good stay, and I would definitely coming back again.
Dear Chee, Thank you for your perfect rating and for sharing such a detailed review! We’re delighted to hear that you had a pleasant stay and enjoyed the spacious, clean, and comfortable room. It’s wonderful to know that the bed contributed to a great night’s sleep and that our convenient location made it easy to explore the nearby eateries. We also sincerely appreciate your feedback regarding the breakfast experience. We’re very sorry to hear about the issue with the olives, this is certainly not the standard we strive to provide, and we will address this with our culinary team to ensure better quality control. We truly value your feedback and are glad to know you would return. We look forward to welcoming you back for an even better experience next time. Warm regards, Amara Singapore
I had an exceptional stay over the weekend. From the moment I arrived, I was warmly welcomed by the receptionist, whose genuine hospitality set the tone for a truly enjoyable experience. The hotel was clean and beautifully maintained. Breakfast was good. Offering an extensive variety of options that catered to different tastes. Overall, a delightful and memorable stay — I would certainly look forward to returning.
Dear Yap, Thank you for your excellent review! We are delighted to hear that your weekend stay was exceptional from start to finish. It’s wonderful that our team’s warm welcome and genuine hospitality made such a positive impression, and that you enjoyed the cleanliness, ambience, and breakfast offerings. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay soon! Warm regards, Amara Singapore
It is conveniently located for touring around Singapore, close to the MRT station, and there is a shopping mall called AM100 next door where you can grab a simple breakfast or snack. There is also an izakaya that stays open late, where I enjoyed udon and chicken skewers as a late-night snack. The room was renovated and clean, and personally, I liked that it had a hard floor instead of carpet, which prevents dust accumulation. The king bed was great too. I shared the room with a teenager, and they set up an extra bed on the sofa, which was fine. I had planned to eat breakfast once, but there were many nearby eating places, so I skipped it and chose to sleep in. The outdoor swimming pool was quiet, so I enjoyed swimming in the morning. There were many guests working out, which I wanted to avoid, so I passed on that. Overall, it was a very satisfying stay.
So it was a last minute booking for us as a staycation and also my bday month. It was the first time amongst all the hotels i have stayed during my bday month to not have a little token of appreciation - be it a free upgrade, just a slice of cake etc but i do understand its not granted. First hiccup of the day was it took about 20 to 25 minutes for check in despite there being no queue. Understood system was down but as a non service staff, i would have asked the guest to take a seat while the resolved the issue than to have us stand by the reception and wait for things to be in order. I think alot of the staff are new - unsure of opening hours of the gym pool etc Breakfast was mediocre but that aside, it has one of the loveliest room.i have stayed and that was very comfortable.
Dear Nelson, Thank you for choosing Amara Singapore for your staycation! We're thrilled you found the room to be one of the loveliest you've stayed in. We appreciate your feedback on check-in and service, and we’ll work on improving the experience. We’d love to welcome you back for an even better stay next time! Warm regards, Amara Singapore
The hotel has a great location and solid facilities, which made the stay enjoyable overall. However, the check-in experience was unacceptable and left a poor first impression. I arrived at 4:30pm and was told the room wasn't ready yet, with a promise of just a 20-minute wait. I ended up waiting a full hour in the lobby. The only explanation was that it was "still cleaning," with no reasonable reason given for the extended delay. Staff did apologize, but nothing was done to make the wait more comfortable (no updates, refreshments, or alternatives offered during that time). Later, as compensation, they provided free breakfast for my stay, along with some fruits and a bottle of wine—which was a nice gesture and appreciated. Still, the lack of proactive handling during the delay was disappointing and frustrating after a long trip. Service needs improvement in this area to match the otherwise good property.
Dear Chi, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed our convenient location and facilities during your stay. However, we sincerely apologise for the delay you experienced during check-in and the inconvenience it caused after your journey. We understand how frustrating it must have been to wait longer than expected, and we regret that the communication and handling of the situation did not meet your expectations. While we are glad that the complimentary breakfast, fruits and wine were appreciated, we acknowledge that a more proactive approach during the waiting period would have made the experience more comfortable. Your feedback is very valuable to us and has been shared with the team for review, as we continually work to improve our service standards. We truly appreciate your understanding and hope to have the opportunity to welcome you again for a smoother and more pleasant stay. Sincerely, Amara Singapore
We stayed in a 2 bedroom aprtment which was spacious and clean. The pool was basic but nice. Nonetheless, there are areas that could be improved upon. We waited till 4pm before the rooms were ready. Going for a pricier 2 bedroom apartment for togetherness over a short famiy staycay, this was very disappointing. Therr were no towels at the swimming pool although not many guests were swimming at that time. We needed to look around for a Long time for staff to get us the towels. At the lounge, no staff was manning it. The all day snacks and drinks were limited too.
Dear Chui, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found your Two-Bedroom Apartment spacious and clean, and that you enjoyed the pool. At the same time, I sincerely apologise for the delays in room readiness, the challenges with pool towels, and the limited availability at the Club Lounge. This is certainly not the seamless and attentive experience we strive to provide, and your comments have been shared with our teams to ensure improvements are made. We truly value your insights and hope to have the opportunity to welcome you and your family back for a stay that fully reflects our 5-star standards. Warm regards, Amara Singapore
We are a family of 4 with elementary school kids, stayed for 2 nights (Room on 7/F) Pros: - room was very clean - prompt check in process and room assignments - courteous staff - great water pressure with rain shower - comfortable mattress and pillows - Great location, connected to a mall with supermarket and restaurants Cons: - Room lacks soundproofing. There were some noticeable gaps under the door and we can hear the people from the hallway - Shower room leaks water out so the washroom rug is always soaked - Shower and toilet are in separate area so if you stay with friends, it will lack privacy
The staff mainly were helpful but the guy who helped with registration wasn't. Totally not professional and kept mumbling. Didn't inform us of breakfast venue and time or WiFi at all. Room was clean and lady staff who came to deliver cake was really nice. Location is great as its very central. Overall a pleasant stay.
Dear Zhen, Thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed our central location, the comfort and cleanliness of your room, and the thoughtful service provided by our team member who delivered the cake. At the same time, we are truly sorry to learn that your arrival experience did not fully reflect the level of professionalism and attentiveness we strive to uphold. Your comments regarding the registration process and the lack of clear communication have been shared with the relevant team for review and improvement, as this is certainly not the impression we wish to leave with our guests. We appreciate your balanced and thoughtful feedback and are glad to know that, overall, your stay was a pleasant one. It would be our pleasure to welcome you back and provide you with a more seamless and polished experience on your next visit. Sincerely, Amara Singapore
My recent stay at Amara Hotel Singapore exceeded all expectations. From the moment I arrived, the staff's warm welcome set the tone for an unforgettable experience. The seamless check-in process made me feel immediately at ease. The room was a true sanctuary - spacious, elegantly designed, and equipped with modern amenities that catered to every need. The panoramic view from my window was breathtaking, offering a stunning vista of Singapore's vibrant cityscape. One highlight was the exceptional service provided by the hotel staff. Their attention to detail and genuine hospitality truly made my stay memorable. Whether it was their recommendations for local dining or their assistance with any queries, they were always accommodating and gracious. The dining options at Amara Hotel are not to be missed. The culinary experience was exquisite, offering a delightful array of flavors that showcased Singapore's diverse cuisine. The breakfast buffet was a particular standout, offering a wide selection to suit every palate. Furthermore, the hotel's prime location made it convenient to explore the city. Close proximity to public transportation and iconic landmarks allowed for easy access to Singapore's cultural and entertainment hubs. Last but not least, the facilities at Amara Hotel, including the pool and fitness center, provided a perfect balance between relaxation and recreation. Overall, my stay at Amara Hotel Singapore was nothing short of exceptional. The combination of unparalleled service, luxurious accommodations, and a prime location made it an absolute pleasure. I would highly recommend this hotel to anyone visiting Singapore and seeking a top-notch experience. I look forward to returning soon!"
Dear Cristian, Thank you for your review. We are pleased to learn that you had a relaxing and enjoyable stay with us. Thank you for your kind words and for choosing Amara Singapore as your choice of accommodation. We value our guests' satisfaction and your compliments go a long way. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Amara Singapore
Cleanliness and location were great. The bathroom design was strange with no hangers in the bathroom. We had to go out of the shower to get towel and clothes which awkward. Staff were not friendly when checking in. We had seniors on wheelchair and kid but no one tried to help us with luggage even when the bellboy saw us (just totally ignored us both when checking in and out). At first, they gave us key to room that already had occupants, when we got in that room people there were very angry. When I asked for new room, I received no apology and no explanation. For a 5-star hotel as they claimed to be, service was a huge dissappointment.
I would say Amara is always my top choice in SG. Quite a shame the staff attitude and professional management is really disappointing. 1. My room been missed out for housekeeping, dialed #4 for housekeeping services no one picked up and I was forced to call concierge seeking support. The staff keep pushing back and hinting that’s not his unit even I politely asked him to help pass the message. The staff hung up my call without any response. That’s REALLY RUDE! I can’t believe that! 2. After we checked out, we would like to store our luggage. Been waiting for quite a while, other guests are lining up too. Concierge corner has no one at all, I had to approach reception to check if anyone gonna handle storage arrangements or how. The senior reception staff literally palm me off told us he’s busy with guest check in, without any willingness to help or at least explained the situation (no manpower, or supposed remind us to wait if someone else is handling the luggage). Ended up he finished the check-in process with the foreign guest, and started chatting mingle with the guest, ignoring all of us (7-8 guest )who are still clueless waiting with the luggage - like he don’t understand the priority or how to cope with the situation when lack of man power. He responded like he don’t care as concierge is not his job. The staff here definitely need a better training and improved the professional service - including support internally between the unit. Hope the management take this seriously.
Dear Kai, Thank you for providing your feedback regarding your recent stay at Amara Singapore. While we are pleased to know that Amara remains a top choice for you in Singapore and that you found our cleanliness, value for money, location, and facilities perfect, we are deeply concerned to read about your experience with our staff service. We sincerely apologise for the significant shortcomings you encountered. Please be assured that we are taking your comments very seriously. We have immediately escalated your feedback to our leadership team for a thorough investigation into these incidents. Your detailed feedback is invaluable in helping us identify critical areas for improvement, and we are committed to ensuring our team provides the professional and attentive service our guests deserve. We hope to have the opportunity to demonstrate our commitment to excellence should you consider staying with us again in the future. Warm regards, Amara Singapore
Great location for exploring Singapore. The room was more on the older side but still ok. Size of the room was good. More closet space would have been nice and also more hangers in the closet. The gym was well equipped but there was no desinfectant to clean the machines. Also one of two trademills was not working properly as it said every minute „no person detected“ and you were forced to press the ok button every minute otherwise the trademill would have stopped. For us the hotel is more a 4* hotel rather than 5*
Dear Sonja, Thank you for sharing your feedback. We are pleased to hear that you appreciated our convenient location and the overall comfort of your room. We sincerely regret that certain aspects of your stay, including the room furnishings, closet space, and gym equipment, did not fully meet your expectations. Your comments are very valuable, and we will review them carefully to make improvements for our future guests. We appreciate your honest feedback and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience. Warm regards, Amara Singapore
Really like new renovated rooms. Big, clean and very modern! Staff very friendly and helpful. Only issue I had room was very near lift and it was very noisy when people came back late or middle of the night. Also a lot of kids (I assume school excursion) playing in the halls very loud early morning. Rest very perfect and I would strongly recommend hotel due to rooms, facilities and restaurants near by.
Just completed our 10th stay in as many years. Same quality experience as always. Great staff. One of the biggest and most comfortable beds I’ve slept in. Not a fan of the bathroom set up in the remodelled rooms but the shower itself is excellent.
Dear Ralph, Thank you for your continued trust and for choosing to stay with us over the past 10 years, that truly means a lot to us. We’re delighted to hear that you consistently enjoy the experience, and that our team and the comfort of our beds continue to stand out for you. It’s also great to know that you found the shower excellent. We appreciate your feedback regarding the bathroom setup in the refurbished rooms. We understand that preferences can vary, and your comments will certainly be shared with our team as we continue to refine and improve our spaces. We look forward to welcoming you back for your next stay and many more to come! Warm regards, Amara Singapore
Stayed in Signature King Room just my husband and I. Room was great. Clean and spacious. Toilet comes with a bidet and bathtub fits two. The TV however is a bit slow (not sure if its tv or controller fault) Room came with complimentary breakfast (not halal certified. Only ate bread and fruits. Still good tho) Went to breakfast and got told off by one of the staff because we were wearing the room slippers. She could have told us nicely but instead ‘scolded’ us like we were little kids and as if we were supposed to know of this dress code. Did not appreciate it that. We also did not know the complimentary parking was only 1/night. This meant that when we check out, we couldn’t get another comp because we already claimed one the night before to go out for dinner. Could’ve specified when we claimed our first. Or better, how bout just giving your staying hotel guests comp parking? Would recommend this stay only if you will be in your room with very little hotel staff interaction
Dear Sabrina, Thank you for sharing your feedback. We’re glad to hear you enjoyed the Signature King Room and found it clean and spacious, with thoughtful amenities like the bidet and bathtub. We appreciate your comments about breakfast and will review the parking policy for clearer communication moving forward. We sincerely apologise for the experience at breakfast. We will address this with our team to ensure that all guests are treated with the utmost respect and kindness. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more seamless experience. Warm regards, Amara Singapore
Clean and one of the best rooms I stayed in while hotel hopping and exploring in Singapore (I am local) there is nothing more I can say from the kind and helpful staff services to the cleanliness and overall experiences, there was nothing bad about the hotel (which was surprising) as even some 5 star hotels have their flaws. Spacious clean modern comfortable I will definitely be coming back and it is currently my top hotel to stay in! It was so good my one night stay had to be extended to 3 nights!!!
Dear Khoo, Thank you so much for your wonderful feedback! We are truly delighted to hear that your stay with us was such a positive experience. It means a lot to us that you found our rooms, staff, and overall services to your satisfaction. We’re thrilled to know that we are now your top hotel in Singapore, and we are honored that you extended your stay with us. It’s guests like you who make our work truly rewarding, and we look forward to welcoming you back for another memorable visit. Thank you once again for choosing Amara Singapore! Warm regards, Amara Singapore
First of all, we stayed in a room for four, and the accommodation was very nice, clean, and spacious, which we really likedㅠㅠ Although it is a bit far from Mariana Bayland, we didn't have any inconvenience using public transport! Rather, we were happy to have a large room and various facilities at a reasonable price. It seemed like many Korean families were staying there too. There was a department store right next to the accommodation, and across the street, there was a Seven Eleven and a local mart, which made our stay very convenient!
Dear Kim, Thank you very much for your kind review and for choosing Amara Singapore. We are delighted to hear that you and your group had such a comfortable and enjoyable stay with us. It’s wonderful to know you appreciated the spaciousness and cleanliness of the room, as well as the convenience of our location and nearby amenities. Your compliments mean a great deal to us, and we hope to have the pleasure of welcoming you and your family back again soon. Warm regards, Amara Singapore
I bring my friend for her 1st time experience staying in Singapore. The hotel was clean, staff was fast with their works as I mentioned that I was paying for 3 people, they immediately makeshift the sofa to a bed. I had a pleasant stay.
Dear Ursula, Thank you for choosing Amara Singapore for your friend’s first visit to Singapore! We’re delighted to hear that you both had a pleasant stay and that our team was able to promptly accommodate your needs. It’s always a pleasure to be part of special travel experiences, and we hope this was the first of many wonderful memories here. We look forward to welcoming you again soon! Warm regards, Amara Singapore
Lobby was nicely decorated with many shops nearby, a mall and a supermarket just beside. Room was spacious and clean too. Staff were polite and service was okay. However, check in time was supposed to be at 2pm and even though we reached there at 3pm, they told us the room was not ready yet and asked us to come back in 30-45 min. We would have to wait for 1.5h if we arrived at 2pm? I enquired and the staff just said cus of high occupancy. No solution (i.e move to another room or upgrades) were suggested. Should have a protocol or backup plan for these type of situations. They let us check out an hour late. They should have let us check out 2h late since we only could check in 2h later than stated time. I asked if we could and the staff said unable to. In this aspect, service was not that good.
Dear Myra Choo Thank you for taking the time to share your recent experience with us. We’re truly glad to hear that you appreciated the hotel’s decor, cleanliness, and the polite demeanor of our staff. However, we’re very sorry to learn about the delay during your check-in and the way the situation was handled. Please accept our sincerest apologies for the inconvenience caused. We completely understand how frustrating it must have been to arrive after the stated check-in time only to find that your room was not yet ready. While high occupancy can occasionally result in unexpected delays, it is our responsibility to manage such situations proactively. Your feedback has highlighted areas where we can and must do better hence we are currently reviewing our check-in procedures and reinforcing service recovery protocols with our team to ensure that delays are communicated with more empathy and followed by meaningful solutions. Thank you once again for your feedback as it plays a vital
It was a nice room in a convenient location, definitely felt new. However, the staff initially placed us in a room with double beds joined together even though we had selected a king bed. They changed the room for us after we went down to tell them, but they could have confirmed with us / communicated the room type beforehand instead (as we understand there are many other guests as well). The rooms are poorly sound proofed ...... 🤢but other than that it is alright and feels luxurious
Dear Kaitlyn, Thank you for sharing your experience with us! We’re glad you enjoyed the room and its convenient location. We apologize for the initial room assignment mix-up and for the soundproofing issue. We will certainly work on improving these aspects for a more comfortable stay. We appreciate your feedback and hope to welcome you back soon for an even better experience. Warm regards, Amara Singapore
Stayed here for 2 nights last new year and it was pretty nice overall. I did wish they have faster check in process as it could take a while on busy days. The room we got is newly renovated, very spacious and the decors are nice and homey. I especially like the coffee area. Water pressure is great but might need better ventilation at the showers as it kinda smells like flooded/stagnant water inside the shower. Cleanliness can be improved, we discovered it was pretty dusty under the bed and we also encountered a huge cockroach inside the room. We killed it, so no worries 🤣 overall it was a nice stay, the breakfast spread was nice as well.
Dear Sam, Thank you for sharing your feedback! We're happy to hear that you enjoyed the spacious, newly renovated room and the breakfast spread. We also appreciate your comments about the check-in process and room cleanliness, and we’ll certainly address these areas to ensure future guests have an even better experience. We hope to have the pleasure of welcoming you again soon! Warm regards, Amara Singapore
Our recent stay was exceptional. Clean rooms which were very spacious with a great layout. The location was perfect for exploring the city, going shopping and eating at the nearby hawker markets. We had a great nights sleep, the rooms were dark, quiet and the bed comfortable. My only suggestions was that the pool area needs a bit of a facelift and there were non functioning water features, the lifts were also very slow. Some more vegetarian and vegan options at the buffet also would have been welcome. Otherwise a great hotel and would stay again
Dear Tessa, Thank you for sharing your fantastic experience with us! We’re thrilled to hear that you enjoyed your spacious and clean Deluxe King Room, along with the convenient location for exploring the city, shopping, and savouring the nearby hawker markets. It’s great to know you had a restful night’s sleep and found the room atmosphere and bed comfortable. Your thoughtful feedback on the pool area, water features, lifts, and buffet options is greatly appreciated and will be shared with our team for improvement. We’re so pleased to hear that you would choose to stay with us again, and we look forward to welcoming you back for another exceptional experience. Warm regards, Amara Singapore
Spacious room and superb location. During my stay, the room was clean and not noisy despite it being on the same floor as pool/gym. Even though the floor is accessible by most if not all of hotel guests, I still felt safe. I find the hotel staffs very helpful too. I would recommend this particular room, just take note that the hotel is undergoing refurbishment. Personally, I wasn’t disturbed by it as I am usually not in the room during working hours. That said, thank you to the hotel team for a wonderful stay!
We loved staying at the Amara. Tanjong Pagar is a fantastic spot for local food and other restaurants and shopping. The hotel is very close to the MRT station which is on the airport line. It is not far to walk to Chinatown or Downtown. The staff at the hotel were very friendly and professional. The room was very large and comfortable. The pool and gym were well equipped and clean. Would definitely stay there again
Dear David, Thank you for your glowing review! We’re delighted to hear you enjoyed your stay with us at Amara Singapore and that the convenient location, friendly staff, and well-equipped facilities made your experience a memorable one. We look forward to welcoming you back for another fantastic stay in the future. Warm regards, Amara Singapore
We traveled to Singapore with 2 kids; the family room was perfect for us. The hotel was newly renovated and very clean, and the bed was perfect for travelers to rest well! There is a small park and markets around the hotel. Chinatown is close to the hotel, so we really liked it! The people in the hotel were so nice! We will definitely visit again! Our boys loved it too.
Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you and your family enjoyed your stay at Amara Singapore. It's fantastic that the family room was perfect for your needs and that you found the hotel newly renovated and clean, with comfortable beds for a restful stay. We're glad you appreciated the convenient location near a small park, markets, and close proximity to Chinatown. Most importantly, we're delighted that our team made your stay memorable with their exceptional service. We can't wait to welcome you and your boys back for another enjoyable visit! Warm regards, Amara Singapore
I live near Pinnacle, and I used it for a family summer vacation gift to travel to Singapore. The staff, the hotel, and the price were all excellent. They were polite, kind, and responsive. I will definitely use it again next time. Thank you to all the staff at Amara Hotel. Thanks to you, my entire family returned home satisfied.
Dear masahiro, Thank you for your review. We are delighted to learn that you enjoyed your stay and the hotel's service at Amara Singapore. Our dedicated associates are committed to welcoming every guest with their warm hospitality and we will be sure to share your compliments with them. Thank you for choosing Amara Singapore as your accommodation and we look forward to welcoming you back for another relaxing stay soon. Warm regards, Amara Singapore
It was convenient to find places to eat since Chinatown is nearby, and the amenities and surroundings weren't too crowded, so I had everything I needed! Of course, it's a bit far from downtown, so I had to take a bus or subway to get there, but~
Dear Seunghyeon, Thank you for your review. We are delighted to learn that you enjoyed your stay and the hotel's services at Amara Singapore. Our dedicated associates are committed to welcoming every guest with their warm hospitality. Thank you for choosing Amara Singapore as your accommodation and we look forward to welcoming you back for another relaxing stay soon. Warm regards, Amara Singapore
First of all, it's very close to the subway station! There are many places to eat nearby, and there's a supermarket across the street. It's very lively, with plenty of people even past ten at night! Although the hotel is a bit old, the facilities are good. The most impressive part is the room service, which arranges everything neatly. My OCD really loves it!! I would recommend it to friends for their stay.
Dear 冯, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your recent stay with us. It is rewarding to know that our efforts have met your expectations and we appreciate your kind words and patronage. Should your travels bring you back to this area, we would be delighted to welcome you again for another enjoyable stay. Warm regards, Amara Singapore
I chose Amara, which has good reviews and ratings, as my first accommodation in Singapore, and the staff were extremely friendly and resolved any inconveniences immediately, beyond my expectations. The room condition was indeed very clean, spacious, and comfortable, and I didn’t see a single bug. I really, really recommend it. I checked out yesterday and already want to go back.
Dear Soo, Thank you for your review. We are delighted to learn that you enjoyed your stay and the hotel's services at Amara Singapore. Our dedicated associates are committed to welcoming every guest with their warm hospitality. Thank you for choosing Amara Singapore as your accommodation and we look forward to welcoming you back for another relaxing stay soon. Warm regards, Amara Singapore
Amara Singapore, which was responsible for the accommodation of our family trip with 10 people during the holiday break~~ Its proximity to famous tourist attractions is great. We were able to freely use taxis, buses, and MRT, making it a very convenient trip~~ The hotel staff were very kind, and the service was good~~
Dear MIN, Thank you for taking time to share feedback of your recent stay with us. My team and I are extremely pleased to read that you enjoyed the convenience of our location and that our warm hospitality have made you felt welcome and at home. Thank you once again for the kind words. We look forward to welcoming you back again when you return to Singapore in the future. Warm regards, Amara Singapore
Check out at 12pm. Room was neat and clean. But they did not top up conditioner for me, I had one pump and it went empty. that was the only hinderance to my retreat.
Dear Wenxin, Thank you for your kind review and for choosing us for your staycation weekend. We are delighted to hear that you found your room neat and clean, and that you enjoyed a relaxing retreat with us. We sincerely apologise for the oversight in not replenishing the conditioner in your room. This is certainly not the standard we aim to provide, and we understand how this may have affected your experience. Please rest assured that we will address this with our housekeeping team to ensure better attention to detail moving forward. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for an even more seamless and enjoyable stay in the future. Warm regards, Amara Singapore
We had a great stay at Amara Singapore while traveling with our kids. The location in Tanjong Pagar speaks for itself — everything is within walking distance and the MRT is only about 5 minutes away. A special thank you to concierge Keith, who was always very helpful, especially with the kids. His assistance made our stay even more enjoyable. Overall a very pleasant stay and a great base for exploring Singapore.
Dear Martins, Thank you for your wonderful review. We are delighted to hear that you and your family had a great stay with us and found our location in Tanjong Pagar so convenient for exploring the city. It is especially heartening to know that Keith from our concierge team made a positive difference to your experience. Your kind words will certainly be shared with him, and I am sure he will be thrilled to know that his assistance, particularly with your children, helped make your stay more enjoyable. We truly appreciate your feedback and we look forward to welcoming you and your family back for another memorable stay. Warm regards, Amara Singapore
Room is clean and new as they did reno recently. Front desk and staff can be abit more friendly, seems gloomy to all guests. Location is perfect and easy to all areas.
Dear Kalaivani, Thank you for your kind review and for rating your stay with us so highly. We are delighted to hear that you enjoyed our convenient location and the well-appointed amenities, as well as our newly renovated rooms. It is wonderful to know that the cleanliness and comfort of your room contributed positively to your experience. We also appreciate your constructive feedback regarding the service at the front desk. Please accept our apologies that the warmth of our hospitality did not fully meet your expectations. Your comments have been shared with our team, and we will certainly work on enhancing our service standards to ensure a more welcoming and engaging experience for all our guests. We truly value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Warm regards, Amara Singapore
Love it, all are excellent.
Dear Mohamad, Thank you for your wonderful review and for awarding us a perfect score. We are thrilled to hear that you loved all aspects of your stay and found everything to be excellent. Your kind words mean a great deal to our team, and we look forward to welcoming you back for another exceptional stay. Warm regards, Amara Singapore
best hotel adjacent to a mall
Dear Rina, Thank you for your perfect rating and kind words! We’re delighted to hear that you consider us the best hotel adjacent to a mall. It’s wonderful that our convenient location and overall experience made such a positive impression on your stay. We truly appreciate your support and look forward to welcoming you back again soon! Warm regards, Amara Singapore
260 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“Unfinished Renovation Floor Shouldn’t Have Been Open”
This was my second stay at this hotel. My first visit went smoothly without any issues, which is why I decided to book again. Unfortunately, this time the experience was quite different. My room was located on a floor that was still under renovation. As soon as I stepped out of the elevator, there was a strong smell (maybe paint - not sure but its a bad smell) , and workers were still painting even though I checked in late at night (around 10 PM). The next morning, the renovation work continued with noise from people talking and working right outside the room, making it hard for us to rest properly. Moreover, since we were women traveling alone, having construction workers on the same floor made us feel uncomfortable and unsafe. Walking through the hallway, we constantly encountered the unpleasant smell. On the positive side, the hotel has a strategic location, easy to reach and close to many places. Room service and concierge were friendly and helpful. However, the reception staff were inconsistent—some were warm and welcoming, while others came across as unfriendly. Overall: The hotel has potential with its good location and generally friendly service, but management should not open floors that are still under renovation to guests, as this severely impacts both comfort and safety.
Dear Laura, Thank you for taking the time to share such thoughtful feedback. While we’re pleased you appreciated our location, concierge, and room service, we are truly sorry for the discomfort caused by ongoing renovation works during your stay. Please rest assured your comments on guest safety, comfort, and consistency in service have been noted and shared with our management team for immediate review. We sincerely hope you will consider giving us another opportunity to provide you with the smooth, restful experience you deserve. Sincerely, Amara Singapore