Friendly staff”

We were upgraded to one bedroom suite due to one of our reservations deluxe room was closed for house keeping maintenance. Staff named Venienna was very accommodative and patient in attending to our needs.

Friendly staff”

We were upgraded to one bedroom suite due to one of our reservations deluxe room was closed for house keeping maintenance. Staff named Venienna was very accommodative and patient in attending to our needs.

Staff were amazing! ”

The room and amenities were clean and great. Room was really spacious too. We were at the poolside bar close to closing time and the staff accomodated to us, allowing us to keep the glasses at the poolside while they were closed. I left my purse at the poolside unknowingly and left to the room to rest. Past midnight, the brought my purse to the room. Thank you so much!

Great stay”

Stayed there for a night. The room is big and very clean. Very comfortable bed and toilet is very spacious. Staffs are very helpful and very friendly especially Mr Casey! He was so attentive, helpful and a very cheerful guy! Thanks Mr Casey!

Satisfactory”

Clean & spacious room, but window view -nothing to see blocked by tall building. Check in strictly according to check-in time stated, no early check in. Friendly front desk staff. Overall pleasant stay.

Exceptional”

Room was spacious and clean. 5-7 minutes walk from City square mall. Convenient location with popular cafes just down the road. Staff were extremely welcoming and friendly. Always with a smile on their faces! Will definitely be back again!

Helpful staff”

I was happy that Rajes help to accomodate a connecting room for us.. She was very patient and help to check for us whether the room is ready even though her shift is over Thumbs up rajes

Comfortable stay, very convenient location”

Room was comfortable and clean. Loved its proximity to the malls (just wish there was a connecting bridge instead of having to cross the road - for added convenience)

Exceptional”

Location was really good

Exceptional”

Location was really good

Very good”

Finding the hotel was a bit difficult as it was hidden behind another building. The hotel inside was very nice. Reception is on the 6th floor. The room was soundproof and the view from our room was pretty decent. We didn't have any breakfast as we were there for only a night. Had a pretty good sleep. Will come back again for sure.

Good location, just opposite jbcc and city square . Very convenience location. ”

Compare with KSL and Holiday Villa , I would say that Amari hotel is the better choice. Room is big and spacious and clean. Breakfast is ok . Just that u need to pay RM10 per nite for the parking. Would stay again for my next trip in JB .

My short staycay at Amari”

Apart from its fantastic location, I must command Amari for their efforts taking part during Earth hour on 30/3/19. My family had a wonderful time during our short stay. Will definitely make a comeback.

Amazing. ”

Booked the suite that comes with the balcony. It was beyond my expectation. The room is huge! I love it. The bathroom, is huge too. Balcony a little small but that’s okay for a couple stay. Bed is pretty comfortable. Ordered the room service, it was super good. I can never deny it. Breakfast / Lunch / Dinner, all of it. Nothing much with the view except for facing the streets and Komtar. Parking is safe for the ones who are travelling via cars or motorbikes! Just make sure you ask for the complimentary ticket.

Awesome Hotel with great facilities”

Top class hotel that I have ever stayed and would definitely recommend to people who wish to stay around JB central. This is easy access to city square and KSL

Good and Bad”

I guess it really depends on what you are looking for. The location of the hotel is great - right opposite KL Central, close to the Singapore border and plenty of shopping and food around. The rooms are fine and nice and clean. The most disappointing thing about the hotel is the restaurant. Breakfast standard was disappointing - it is certainly not 5 star - the chef at the egg station really had a lot of problems making poached eggs and at the end another chef had to step in and it took a long time. Other than that the quality and the variety is closer to a 3.5/4 star hotel. Dinner was even worst - they advertised "the greatest buffet dinner" with roasts and seafood. I got there and there were very few people there. The amount of seafood was minimal and the rest of the food was also minimal. Drinks are also not included and a bit pricey. The spa was also unattended which was interesting.

Highly recommended”

Superb location. Fantastic room..beyond expectation. Staffs are very friendly always greeting you with a smile. There is toastbox and 7 eleven downstairs at your convenience. Hotel guests will be entitled to discounts when purchasing food from toast box. Walking distance to JBCC 3 mins walk away at the back of hotel.

Review of my 2 nights stay ”

The pillow cases have very odd smell and the water pressure for the rain shower is weak. The location is good though.

2 nights stay”

Got upgraded to junior suite as their king deluxe room was fully booked. Room was very clean and amenities were good. Only issue is housekeeper didnt do housekeeping. Not sure why. Pricing is on the high side but very convenient location and near to custom

professional service”

I have miss placed my handphone at the Gym. The staff are very helpful and professional. almost immediately they have sent the phone to reception and recorded in the computer. Every experience is top notch. Thats what make the difference between normal hotel and 5 star .