Superb Service”

We travelled to Johor from Brunei, via Singapore just last week and safe to say, we had wonderful time at Amari Johor Bahru. We actually booked superior rooms and sent in requests for connecting ones but as we arrived later than expected, we were initially informed that we may not get our requests fulfilled. But thanks the lovely lady who served us, we did get the connecting rooms and not only that, we got upgraded to the deluxe rooms with city views. So double yay! The breakfast buffet was great - they have fantastic choices, even my 2 boys (age 7 and 5) who are picky eaters said they enjoyed the food. We even ordered room service from Amaya. The facilities were excellent and location wise is fantastic as it is close to the ICQ, JBCS and Komtar shopping malls, and a walking distance to many fantastic places to eat. I've stayed at the Amari Watergate in Bangkok before on a business trip but as a family, my boys and I think Amari Johor Bahru is equally top - notch xx

Excellent stay in a great location near the checkpoint”

Stayed at Amari for one night with my partner and I must say the hotel's location is fantastic and ideal for a short trip across the Causeway. It is just a short walk from the Johor Bahru checkpoint and across the road from two popular shopping malls — City Square and Komtar JBCC. In terms of customer service, we had a pleasant check-in experience and received a free upgrade to a junior suite (we had originally booked an executive club king room). The room was spacious, comfortable and clean, nothing to complain about at all. The "pillow menu" we found at our bedside table was a nice welcome touch as well although we did not utilise it. Breakfast buffet selection was also quite varied and we enjoyed it very much. We did not manage to try the rest of the dining options at Amari given our short stay. While Amari's rates are certainly more expensive than the average hotel in Johor Bahru, I'd say it's worth the splurge especially if you're looking for a nice place for a quick getaway.

Lovely stay”

First and foremost, I would like to give a giant thumbs up to all the staffs at Amari Johor Bahru who made our 3D2N stay there a wonderful one. It was our 1st time staying at Amari Johor Bahru. Got upgraded to their Deluxe room upon check-in. All the staffs were friendly and efficient. Room was really clean. Swimming pool was clean too. Kudos to their reception staffs/managers for helping me in retrieving my engagement ring. I just realised I left in the room upon check-out. The staffs' professionalism really portrayed during the incident, there wasn't any miscommunication & etc. Thank you to Amari Johor Bahru for their friendly & efficient service. :)

Great Stay Always”

Due to its strategic location, Amari Hotel has always been my number one choice when I’m intending to stay overnight in Johor Bahru. A hotel that feels so much like a home, not because of its exterior or interior design, but mainly due to the service provided by all their staffs in particular one of the concierge staff by the name of Mr Mubarak. During my current stay at Amari Hotel, I was astonished when Mr Mubarak acknowledged that he remembered me and specifically stated that I’ve stayed there for 3 times and one of the occassion that I stayed he was not around since he was on night shift. Indeed such staff who go to the extra mile to appreciate the presence of every guest who stayed at Amari Hotel deserves to be commendable. May Amari Hotel continue to groom many more staffs who treat every guest like their own family members.

Surprised belated birthday celebration for my 2 girls ”

Once again AMARI Hotel,Johor Bahru Never ever ever disappointed us during our staycation though it’s just a night. Our favourite room normally gonna be Executive club room. This time round The team upgraded to One bed room suite and they also came to my room with 2 cakes followed by birthday song sang by the staffs just to surprise both my girls. Both of them were damn shocked and happily appreciated. We’re would like to convey our special Thanks to Ms Sherine,Ms Prisca,Mr Casey and also another guy staff (I’m sorry I didn’t get your name but fret not I’ve posted our pictures in my FB. THANKS SO MUCH FOR MAKING BOTH OF MY GIRLS BELATED BIRTHDAY THE MOST MEMORABLE ONE.Will Definitely come back. Overall of our stay was above expectations and Excellent..Thanks to Mr Raymond and the whole staffs of Amari Hotel,Jb Best Regards J Wati ❤️❤️❤️❤️❤️

Goldmine”

We think that Amari Johor Bahru has struck the goldmine in the heart of Johor Bahru . Nice clean rooms, great pool, good breakfast buffet, friendly staff, great location!! Just maintain your hotel and room facilities together with food and people service, guests will be flocking in every week from now on!!

Highlight of JB”

The facilities are fairly new and clean and that’s a very important factor especially in a bustling city like Johor Bahru. Always feels good to return to a plesant room after a Long day out. The staff are very welcoming and courteous, and are accommodating to request. There was an ongoing renovation during my stay and I called the operator requesting to stop the knocking at about 8.30am as I was still trying to sleep. The knocking stopped shortly. Amari’s hotel breakfast is a must have! The furnishings are beautiful and the spread is really good. One of the best! They even have a teh tarik station where a staff is tarik-ing the tea in front of me. The room is great too. Shower facilities and amentities are functionally good. Bed is comfy and pillows are of right hardness to me. You couldn’t ask for a better location too as it’s just opposite Komtar (have to cross a pedestrian crossing with traffic light).

Wonderful and memorable stay at Amari”

Amari Hotel is located just across Komtar and City Square Shopping Malls. Apart from the convenient location the hotel has very clean and spacious rooms. Furthermore we found the staff very courteous and helpful and professional at all times. We would strongly recommend this hotel for those who want to come to Johor Bahru for a short shopping trip.

Strongly Recommended”

I stayed one night though, I am happy to go back in my next trip to Johor Bahru. Hotel is located just nearby City Square JB mall so very convenient to access nice restaurant and shopping malls for 5 minutes on foot. Hotel facility includes billiards and movie theater on the reception floor, so good for young children. After I checked out, I realized I left my phone in the room, so hurried back to hotel. I knew recovery of mobile phone would not be high hence much worried. To my surprise, cleaning staff immediately returned lost phone which was sealed by plastic bag and tag marking lost item attached to it, which pleasantly impressed me. Concierge was also helpful and caring. Good place.

Excellent stay!”

The location is convenient as it is nearby Malaysian customs. Komtar and Johor Bahru City Square are within walking distance across the road for your shopping needs. The staff were all smiles and friendly and even went the extra mile to provide each room with Hari Raya kueh during our stay there! The room is spacious and clean. The pool is great for swimming or just lounging. Buffet breakfast was great too. Overall, an excellent stay and would love to come back here again!

Exceptional customer service”

The front line staff of Amari johor bahru were polite and always ready to greet all customers in the lift/lobby areas. The receptionist named Syamsul who helped us with the check in process was very polite and efficient in resolving the issues encountered. The hotel room was spacious and chic.

New Hotel”

One of the best in Johor Bahru City. An alternative to Double Tree. But location wise, is more convenient to the shopping center. Breakfast is amazing! They also serve nasi lemak on buffet aside from continental breakfast. Just stayed for 1 night, so nothing to complain.

Great Location, Clean Rooms and Excellent Services”

I would highly recommend Amari Johor Bahru for family stay. The rooms are big and good services rendered by the concierge. Good breakfast spread. The only downside is that the toilet was choked but everything was perfect.

Everyone and everything was fantastic at amari hotel”

The friendly and courteous staff, very convenient and near shopping areas. The rooms were spacious and clean. Was given high floor with beautiful view. Breakfast was great. Although my stay was only a night, l love it. Will recommend my friends and family if they ever visit Johor Bahru. And would also book through Agoda again and again because of the special rates.

Good Location & Great Rooms”

The Amari Hotel is strategically located directly opposite Komtar and City Square Shopping Centre. There is a direct link from City Square to the Johor CIQ, hence you can literally walk from the hotel to the CIQ, hop on a bus and be in Singapore without driving. The rooms are very new and clean. What was surprising was the furnishing and finishing of the rooms which were of good quality and standard. The only issue is that the hotel is part of an overall development comprising another service suite and retail mall, thus finding the entrance can be quite tricky. The car park entrance is at the rear of the building and not the front. You need to make a big loop top the back entrance. The lobby is also located on the 6th floor. Other than that, the hotel is superb and I would definitely come back again.

Location is the best”

the hotel is situated in the best part of Johor Bahru, directly opposite JBCC and city square. walking distance from the CIQ. lots of shopping and food choices, easy transportation like buses to Paradiam etc. Very nice and clean rooms, strongly recommended

Valu for money”

Spacious room, clean, comfy pillows and bed. Location is very good. Opposite JBCC Komtar and City Square for your shopping therapy. Hotel breakfast need some improvement on the variety of food served. Other than that, i am totally satisfied with my stay at Amari Johor Bahru.

Chillax as a Returning Guest. ”

Once again as a returning guest to our FAVOURITE HOTEL!!!❤️❤️❤️❤️❤️ As usual went for a short staycation with my Son (my partner in crime). Booked our favourite room,Executive Club king. Went to level 6 for checking in,served by Ms Misha. She brought us up to level 20 and leave us to Ms Sherine & Ms Noora (my apologies if I’ve got your name wrong). We’re given free upgraded to Jr.Suite room 😜..I’m so pleased by all staffs with their Warm Welcoming,Friendly,Attentive to us during our stay. Excellent services Guys!!!! Our Special Thanks to Ms.Misha,Ms.Sherine,Mr.Putra,Ms.Noora,Ms.Sarah(who’s still remembers me)& Ms. Noreen. I would also like to include our Special Thanks to other staffs from all grounds..We’ll DEFINITELY GONNA BE RETURNING BACK SOON!! WE❤️Amari Johor Best Regards ; J.Wati Room 1920 6th&7th September 2019❤️

Extremely covid19 compliant hotel”

We were warmly greeted upon arrival. Our check in process was smooth. The hotel takes extreme measures for covid19 compliance. Notice of sanitization at door was sealed, hand sanitizer at table were very comforting. Definitely will return if travel Johor Bahru next time

Best Location to shopping and Immigration in JB”

The hotel location excellent to many shopping malls and old Johor bahru. Lots of shopping food and beverage. The hotel is new and well maintained, rooms facilities are good, Check and check out is prompt. The room however does not have good sound proofing can hear neighbouring room noise and main street noise. But recommend for the convenience .