Amari Watergate Hotel
Amari Watergate Hotel
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9.6
Exceptional

"Wonderful breakfast buffet and incredibly comfortable beds."

Stephen

|

November 2, 2017

Deluxe Twin Room Amari Watergate Hotel
Deluxe Twin Room
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Lobby Amari Watergate Hotel
Lobby
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Lobby Amari Watergate Hotel
Lobby
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Fitness center Amari Watergate Hotel
Fitness center
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See map Amari Watergate Hotel
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Exceptional
Location
9.1
See all 6 photos Amari Watergate Hotel
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What guests are saying:
Very good stay .
Eric from Singapore
Family with young children
The hotel is fantastic and staffs are very friendly.
Sim from Singapore
Solo traveler
Location was great, just a little old for the hotel but still clean
Wendy from Malaysia
Couple
Was served by a staff by the name of RUDEE, She knew I had difficulties with my booking with another staff which was rude then she came in to help and settled my booking within 5min. She did in very professional.
Jack from Singapore
Business traveler
The location is great if you visit Platinum Mall / Siam area often, or even as a base to other areas. The nearest BTS is not that near, about 10-15mins walk (mostly sheltered). The staff are very friendly, helpful and professional. Rooms are clean and spacious.
Kua from Singapore
Group
Nice huge and clean room with beautiful view. Staff with great service attitude. Wifi connection is superb. The only minus points is the 26 steps of stairs to the lobby if you choose to return on foot.
TAY from Singapore
Couple
Mr Pui and Mr Tom! Thanks for a wonderful stay. Rooms are spacious, breakfast spectacular and staff very helpful. This was our 4th time at the AW and we enjoyed our stay. 🙂
Stephen from Philippines
Couple
very good location and newly renovated hotel. Check-in queue is very long and suggest to open up more counter for smooth check-in. rooms cleanliness was alright because of blood stains on the quilt cover and some stains on the pillow cover
Beatrice from Singapore
Couple

Amari Watergate Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 7279 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.6
Recommended by 93% of guests
Value for money8.2
Distance to city center1 km
Location rating9.1
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.4 km
  • 410 meters to public transportation

  • Airport transfer

  • Located in heart of Bangkok

  • Free Wi-Fi in all rooms!

Select your room
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 94 times this week | 13 travelers are looking at this property right now
Executive Twin Room with Breakfast
Executive Twin Room with Breakfast
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Executive Suite With Breakfast
Executive Suite With Breakfast
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
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Grande Deluxe Twin Room
Grande Deluxe Twin Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
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Executive King Room with Breakfast
Executive King Room with Breakfast
...
  • Room size: 40.7 m²/438 ft²
  • City view
  • 1 double bed
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Grand Deluxe King Room
Grand Deluxe King Room
...
  • Room size: 40.7 m²/438 ft²
  • City view
  • 1 king bed
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One Bedroom Suite
One Bedroom Suite
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 double bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Deluxe King Room
Deluxe King Room
...
  • Room size: 40.7 m²/438 ft²
  • City view
  • 1 king bed
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
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    Double Deluxe
    Double Deluxe
    ...
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      Have a question for Amari Watergate Hotel?

      What people love about the property

      • 10.0
        Exceptional

        "Location is great, service is awesome, room is clean and large."

        Lim

        |

        February 11, 2016

      • 10.0
        Exceptional

        "Great staff and very clean and big room"

        Darren

        |

        April 15, 2017

      • 9.6
        Exceptional

        "Very friendly staff, apt Location and good spacious rooms"

        vivek

        |

        November 4, 2016

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      More about Amari Watergate Hotel

      More about Amari Watergate Hotel

      10.0
      Exceptional

      "Good location, comfortable bed, very close to platinum mall."

      Vincent R.

      |

      August 9, 2017

      An overview

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Thai cuisine
      Thai cuisine
      Bangkok City Inn Cafe
      280 m Thai
      Ai-Jook
      450 m Thai
      Krua Aroi
      490 m Thai
      American cuisine
      American cuisine
      Sizzler's - Central World
      330 m American, International
      Mezzanine Bar & Restaurant Bangkok
      760 m American, Asian, Bar
      Greyhound Central Chidlom
      800 m American, Asian, Thai
      Asian cuisine
      Asian cuisine
      Swagath Indian Restaurant
      70 m Asian, Indian
      Cafe 9
      90 m Asian, Cafe, European
      Cascade
      100 m Asian, Cafe, European

      What they offer

      10.0
      Exceptional

      "Good and nice place"

      Juliany

      |

      November 12, 2017

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Real reviews from real guests

      Agoda Reviews (7279)Booking.com Reviews (2832)
      8.5
      /
      10
      Cleanliness8.6
      Facilities8.5
      Location9.1
      Room comfort and quality8.6
      Service8.6
      Value for money8.2
      Provided by verified guests of Agoda
      All languages
      All guests (7279)
      All room types

      Show reviews that mention 

      Showing 5817 verified guest comments
      12345
      10.0
      Exceptional
      Mei from Singapore
      Solo traveler
      Executive Club Twin
      Stayed 1 night in October 2018
      Executive club stay”
      We really had a good deal this time for the executive club room. Really enjoyed ourselves at the lounge with the drinks and food. There was a private lift for the top 3 floors the club rooms so it was very convenient and fast. Hotel was directly opposite the platinum mall and it was easy to use grab to go elsewhere. Breakfast buffet was awesome too!
      Reviewed January 13, 2019
      9.6
      Exceptional
      Bevan from Singapore
      Solo traveler
      Deluxe Twin Room
      Stayed 1 night in December 2018
      Good”
      I have requested for a single bed but they said it has to be upgraded, so i upgraded and realise it is just 2 beds push together. Moral of the story, dont need to upgrade,just diy and push the bed will do. Other than that, good hotel and love the lobby
      Reviewed January 13, 2019
      10.0
      Exceptional
      Verawati from Singapore
      Couple
      Deluxe King Room
      Stayed 2 nights in January 2019
      Exceptional”
      Very good
      Reviewed January 17, 2019
      8.0
      Excellent
      Nickson from Singapore
      Family with young children
      Deluxe Twin Room
      Stayed 2 nights in December 2018
      Very good”
      Not a very good experience with staff. While they are not rude or unfriendly, they are not customer-focused.. When we requested for 2 additional towels during noon check-in, we have to request again in the evening. And when I asked for help to print out the boarding passes, the lady told me to wait at the corner so that she can serve the customers checking out. And according to her, I am supposed to go to the guest computers (which happen to require password, and have no common printer). Sure, I can do that, but waited 15 minutes with nothing happening. She was busy with outgoing guests (3 parties). When she was finally available, she didn't even look at me. After 15 min odd, I have to go to the Couriege to seek another guy's help to print out. Doesnt feel assured when I have a cab arriving in 30 min time, when I first approach In the end, it felt as in we owe them the favor. Comparing to Mercure Siam hotel which i stayed prior to this hotel, we got a better customer service there.
      Reviewed December 28, 2018
      10.0
      Exceptional
      Wee from Singapore
      Family with teens
      Deluxe King Room
      Stayed 5 nights in December 2018
      Fantastic Hotel”
      Been staying is this hotel everytime i travel to Bangkok. Hotel location is perfect, staff is perfect, fast check in. Check out is a little bit slow but that's not a concern for me. Bed is super comfy. Thanks Sinaporn for arranging a birthday cake for my aunt. I can't find any fault in this hotel. Will definitely stay again and the next trip i will try their executive room. Thanks Amari Hotel for the wonderful stay.
      Reviewed December 27, 2018
      10.0
      Exceptional
      Wee from Singapore
      Family with teens
      Grand Deluxe King Room
      Stayed 5 nights in December 2018
      Fantastic Hotel”
      Been staying is this hotel everytime i travel to Bangkok. Hotel location is perfect, staff is perfect, fast check in. Check out is a little bit slow but that's not a concern for me. Bed is super comfy. Thanks Sinaporn for arranging a birthday cake for my aunt. I can't find any fault in this hotel. Will definitely stay again and the next trip i will try their executive room. Thanks Amari Hotel for the wonderful stay.
      Reviewed December 27, 2018
      9.6
      Exceptional
      Lynn from Singapore
      Group
      Grand Deluxe King Room
      Stayed 3 nights in December 2018
      Top of My Choice If Going Bangkok”
      It has been my 3rd or 4th time staying there. It has been top of my list each time i go Bangkok (Pratunum Area). The place is very welcoming and centralise to shop till you drop. The ultra friendly house maid has initiative to give extras sugar when we requested for more tea bags. Will be back soon.
      Reviewed December 24, 2018
      8.4
      Excellent
      CHRISTINA from Singapore
      Solo traveler
      Deluxe King Room
      Stayed 2 nights in January 2019
      Excellent”
      Enjoyed the stay and thank the staff for helping me out and the lovely bday cake
      Reviewed January 14, 2019
      6.0
      Eileen from Singapore
      Group
      Deluxe Twin Room
      Stayed 1 night in January 2019
      Group Travel Beware”
      I have 2 bookings initially, one for 1 room and e other for 9 rooms as they only allow us to book a maximum of 9 rooms per booking. After booking, we receive alot of issues saying that the name on credit card is different from booking name. However, i never have such issues with other hotels we book. It took me about a week and calling agoda to settle this matter. The day before we travel, i was checking through my booking and realise that my booking for 9 rooms was cancel. I freak out as it is our office incentive trip and 18 of us will be left without rooms. I called e hotel and they told me the same issue of the different name that was settled with them previously. Imagine the stress we have to go through knowing that our room are cancel at 5pm the day before we fly. The hotel should have at least called or send reminders if they would required any details before cancelling the rooms. What type of service is that? We manage to book the hotel directly through themand they demand full payment in advance. I wonder if it is because they do not wish to pay the commission to AGODA! In end, i lost the additional points i have for booking via agoda. The room are pretty old. The kettle is spoiled even after asking them to come and repair it. Other than that, the location is wonderful and front desk staffs are very helpful and friendly. But this is gonna be the 1st and last time i am going to book this hotel. Its too stressful and i do not wish to go through this episode all over again.
      Reviewed January 12, 2019
      8.8
      Excellent
      Melanie from United States
      Family with teens
      Deluxe Twin Room
      Stayed 1 night in January 2019
      Excellent”
      The rooms are nice however there is a huge step down to the bathroom and if you are not looking down as you cross the threshold ( I certainly wasn’t) you can end up on the hard floor on your hands and knees. I banged my knees and hurt my wrist and shoulders preventing my head from hitting the floor. Apparently all the rooms have this and there’s a tiny sign at navel level warning patrons of the drop. My knees are still bruised weeks later.
      Reviewed January 09, 2019
      9.2
      Exceptional
      Yiu from Mauritius
      Solo traveler
      Grande Deluxe Twin Room
      Stayed 3 nights in January 2019
      Grandiose hotel with perfect location”
      it is a very grandiose hotel when seen at the front entrance and lobby... however, their bathroom needs some upgrades and TV not working well. Overall , it was nice stay with perfect location for shopping.
      Reviewed January 07, 2019
      8.8
      Excellent
      Felicia from Singapore
      Group
      Grand Deluxe Room
      Stayed 2 nights in October 2018
      Wedding”
      Held an overseas wedding here and the service overall was great. Was satisfied with the amount of help extended to us during the wedding. The staff lady in brown Thai dress helped a lot in guiding us throughout the whole wedding. The rooms for all guests’ stay was roomy and comfortable. Hotel location was the best. Opposite platinum mall and 5 minutes walking distance to central world and siam area. Everything is within reach. Would recommend this hotel to all.
      Reviewed November 01, 2018
      9.2
      Exceptional
      Ticky from Malaysia
      Solo traveler
      Deluxe Twin Room
      Stayed 2 nights in October 2018
      This was a good holiday with this Hotel👍😊”
      Hotel Staff very nice, they always smile and greet to you. When I have booking problem, hotel and AGODA was very helpful and kindly to guide me. The room clean and comfortable, room service not to wait so long and I recommend the Mango Sticky Rice, the only thing in the room are the bathroom difficult to lock. The Swimming pool have a nice view and can saw the Baiyoke Sky Hotel building. The international breakfast was good but not o many choices. The Hotel location was good but traffic jam on time, beside have 7 eleven, and very close to Pratunam and opposite is Platinum Fashion Mall. And walk around 3 to 5 minutes arrived Big C market centre, Palladium night market and others shopping mall and market. Another unfortunately thing are the shuttle bus to Show DC Mall no more already. Last year still have, but now concierge answer no more already. By the way, I and my Sister very enjoy the hotel.
      Reviewed October 29, 2018
      Dear Ticky, Thank you for taking the time to review the hotel and the services. As you rightly pointed out last year we did try to offer the shuttle service - however, due to lack of use of our guests we phased that out. Most of our guests find that taking a stroll will get them quicker to the shopping area being such a congested area. Was pleased to read that you enjoyed your stay and we look forward to welcome you back in the near future. Best regards, Anna Rohm - Hotel Manager
      Responded October 30, 2018
      Amari Watergate Hotel
      7.6
      Very good
      Lim from Singapore
      Group
      Deluxe Twin Room
      Stayed 3 nights in January 2019
      Unsatisfied with check in counter process”
      Travelled in a group of 3. Our group reached the hotel at about 11pm on 4 Jan and the counter was manned by only 1 staff. The staff was attending to another couple so we lined up behind the couple and waited patiently for our turn. Several other groups soon arrived and lined up behind us. Soon after, 3 staff appeared behind the check in counter and motioned for the 3 groups BEHIND US to step forward for check-in! We were first in line, yet ended up last to complete check-in process, what service is this? The 3 staff completely ignored us!! Other that the lousy check in experience, the rest of the hotel is good.
      Reviewed January 13, 2019
      8.4
      Excellent
      Tan from Malaysia
      Family with young children
      Grand Deluxe King Room
      Stayed 4 nights in December 2018
      Good location ”
      The location of the hotel is very near to all the shopping areas such as Platinum Mall (opposite the hotel),night market and convenient especially travel with young children. Breakfast at Amari Hotel was good with lot of choices. Recommend and will choose the same hotel for next trip to Bangkok.
      Reviewed December 23, 2018
      8.0
      Excellent
      Solin from Cambodia
      Family with young children
      Deluxe Twin Room
      Stayed 3 nights in December 2018
      Great choice for shopping ”
      The hotel is lovely and the staffs are so helpful
      Reviewed January 05, 2019
      8.4
      Excellent
      LAI from Malaysia
      Group
      Deluxe Double/Twin Room
      Stayed 2 nights in September 2018
      BEST LOCATION FOR THOSE WHO WANT TO DO SHOPPING”
      Overall is good. There are few things they need to improve is the cleanliness of the bathtub and shower. The staff courtesy at the breakfast buffet is quite bad for a 5-stars hotel. One of the staff at the breakfast buffet who serve the guests is quite racist. Rude to Asian but Nice to Englishman. Hopefully this will never happen again. Others are good for the hotel.
      Reviewed September 25, 2018
      8.4
      Excellent
      KAI from Singapore
      Couple
      Deluxe King Room
      Stayed 2 nights in September 2018
      Quality hotel in an excellent location”
      Stayed 2 nights at Deluxe King Room with my wife on the 16th floor overlooking Watergate Pavilion and The Palladium. Was promptly served at check-in and concierge service was excellent too. Hotel lobby is bright and spacious with nice scent in the air. Room is spacious and fully equipped. Located in the centre of Pratunam area with convenient access to Platinum Fashion Mall, night markets at Talad Neon, Big C, Central World etc. The only disadvantage is that there are a few flights of steps leading up to the hotel lobby therefore it may not be that ideal for travellers with elderly or young children. Otherwise, there is really nothing else negative to say about this hotel. Will definitely consider this on my next visit to Bangkok!
      Reviewed September 19, 2018
      10.0
      Exceptional
      Shiau from Malaysia
      Couple
      Deluxe King Room
      Stayed 2 nights in August 2018
      Second visit ”
      We had previously stayed in their Executive Room (2 years ago) and we like room and good service and hence, we return for our second visit this year . However, the Deluxe Room which we stayed for this trip is very old, run down and dirty that refurbishment is strongly needed. Nevertheless, the lobby and breakfast serving restaurant- Amaya Food Gallery are newly renovated and upgraded with chic and modern ID. There are a lot of varieties for the buffet breakfast served at the Amaya Food Gallery. We would definitely return to Amari Watergate for our next visit again!!
      Reviewed August 15, 2018
      8.0
      Excellent
      CHUNG from Hong Kong
      Family with teens
      Deluxe Twin Room
      Stayed 2 nights in August 2018
      Great service and good breakfast ”
      We checked in late at one in the morning with 4 rooms and the reception put us in the same floor and upgraded us to deluxe twin room. Breakfast area is huge with lots of choice and fresh juice drinks. The twin bed size is a bit small and the shower room is a it small. But overall stay and experience is good! Great location with platinum fashion show mall just opposite the hotel. Can walk to central world and big c in 10 mins through the skywalk!
      Reviewed August 14, 2018
      12345
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      Amari Watergate Hotel
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      • Exceptional location
      • Central World
      • Airport Rail Link Ratchaprarob Station is within 0.41 km