Recent customer comments

Filter by traveler type
Very good



based on 3646 reviews
  • Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room comfort and quality 7.6
  • Service 7.7
  • Value for money 8.0
  • Food and dining 6.6
Sort by

Ian from Australia
Solo traveler
Deluxe Room
Stayed 20 nights in June 2013
the room was very noisy ,,, poor view from balcony
the hotel was very nice
i will not be booking these discount bookings again ,,,,my friends all had better value at other places ,,, so dissapointed ,,,,,maybe one of your managers would stay in the room i was allotted ,,, complained to reception and was told we paid for cheap rooms only and could not be moved ,,,,, very sad to be caught up in this scam ,,,,otherwise great holiday great staff , but they were embarrassed when i complained ,,,,,sixth floor next to open area on top of street , noise rises
Reviewed July 30, 2013
Did you find this review helpful?

Beau from
Couple
Deluxe Room
Stayed 7 nights in July 2013
Excellent Location
Location, Service & Staff
Excellent central location with a short walk to the beach and nightlife. Never need to catch a taxi to get around patong.
Reviewed July 29, 2013
Did you find this review helpful?

Wee from Malaysia
Couple
Deluxe Room
Stayed 4 nights in July 2013
Value for money
Location which near the beach and also near to the shopping center. Swimming pool is great especially the new roof top swimming pool have a very good view of Patomg.
The staff were friendly and helpful. only thing is the furniture is relatively old and no free drink in the room.
Reviewed July 29, 2013
Did you find this review helpful?

KATSUHIDE from Japan
Couple
Deluxe Room
Stayed 5 nights in July 2013
friendly staff
location, pool, friendly staff
Staff are very friendly and funny. Rooftop pool has great view. Close to shoppingmall.
Reviewed July 29, 2013
Did you find this review helpful?

Jingnan from Australia
Group
Standard Room
Stayed 2 nights in July 2013
Relatively good.
Close to beach; close to shopping centres; close to nightlife area.
The location of this hotel is superb. We arrived very late at night and were given rooms having no view at all.
Reviewed July 29, 2013
Did you find this review helpful?

ye from China
Family with older children
Deluxe Room
Stayed 4 nights in July 2013
Good experience with good price,worth to stay
swim pool,daily room service,staff attitutude
A bit diassapointed that the swim pool is very small as view from the website, it looks very beautiful. But,as a 3star hotel with smiming pool alavilable, it is good enough already. hopely show more real photos to the customs, then will not cause disappointement. Overal staff attitude is good and room service is fine
Reviewed July 28, 2013
Did you find this review helpful?

Michelle from Malaysia
Family with older children
Standard Room
Stayed one night in July 2013
You get what you pay for
Location, large room, buffet breakfast
overall our stay was okay. the only few comments are, our bath tub problem was not fixed after informing the staff and they did not offer us to change room. Though is not peak season, staff did not try to arrange connecting room for us. Furnitures were a little bit old, but still acceptable. Beds were comfortable, aircond cool enough. Staffs are helpful and friendly. anyway, will be trying out other hotels if visiting phuket again.
Reviewed July 27, 2013
Did you find this review helpful?

Brittney from United States
Group
Deluxe Room
Stayed 4 nights in July 2013
Enjoyable, comfortable, convenient.
Excellent service, friendly staff, comfortable rooms
It was very enjoyable and comfortable. The staff is friendly and helpful. Excellent location.
Reviewed July 26, 2013
Did you find this review helpful?

Mohammad from Norway
Solo traveler
Deluxe Room
Stayed 5 nights in July 2013
Good experience, the hotel is centrally located
High speed internet, centrally located, large room
I loved the place. Everything about the hotel was nice and I advise them to consider changing 3 things. The bed is too hard. The TV and the fridge is too small. Another advise for the tourist. Never buy any tour on the way from airport to your hotel. Usually the taxi or minibus (specially) stop at some place where you are supposed to be offered cheap tours to islands and other activities. Their price is at least 100% more expensive than the same offer in the city. Even right next to your hotel. Advise everyone to visit phi phi and james bond island. They both are wonderful. If you are sea sick then take a tablet on your way to phi phi as you will be travelling by speed both.
Reviewed July 26, 2013
Did you find this review helpful?

kamaruzaman from Malaysia
Solo traveler
Deluxe Room
Stayed 2 nights in May 2013
Great weekend at patong
Location, near beach, shopping centre
Great hotel to stay and near with shopping centre Near beach and massage centre
Reviewed July 25, 2013
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: