Good 6.3
Based on 4 reviews

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About this property


Featuring an indoor water park, eucalyptus steam room and an on-site restaurant, this Kingston resort hotel is 4 km from Lake Ontario and offers free Wi-Fi in every room. The Ambassador Conference Resort provides elegantly decorated rooms with cable TV and an in-room coffee maker. A work desk and ironing facilities are included. Guests may enjoy the Ambassador’s 100-foot waterslide and indoor pool, and children can play in the splash area or games room. A fitness center, whirlpools and a dry sauna are also on-site. JM’s Restaurant serves classic meals throughout the day and features daily buffets. The restaurant also offers a selection of cocktails and wines. The Kingston Ambassador Resort is less than 8 km from the Fort Henry National Historic Site and less than 7 km from Belle Park Fairways.
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Internet access

  • Free Wi-Fi in all rooms

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Sauna
  • Swimming pool [indoor]

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • ATM
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Smoking area


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
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  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
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Verified traveler reviews

Filter by traveler type

based on 4 reviews
  • Cleanliness 6.5
  • Location 7.5
  • Room comfort and quality 6.0
  • Service 5.5
  • Value for money 6.0
  • Food and dining 6.0
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Kristan from Canada
Business travelers
Superior King Room
Stayed one night in August 2015
The staff
The food service
I was very disappointed with the service at the hotel. It started as soon as I walked in the door. The check in counter wasn't not busy one of the clerks were with a guest and the other was texting and smiling away. As she proceeded to or her finger up and tell me to wait. I'm sorry but my business is a little more important then her text message. Luckily the other clerk working was finished up with her guest and greeted me with a smile, she was nice and professional! She was sincere and her bubbly personality definitely made up for the lack of respect and customer service I received from the other girl. the room wasn't overally clean, there was hair in the tub and stuck to the door hinges and the toilette was black all down the side. We order room service the guy was extremely awesome! During check out we were waiting for our deposit back which took a while but the hotel clerk again I believe was super helpful and paitent. We weren't totally satisfied with our stay considering the lack of customer service and cleanliness of the room.
Reviewed August 04, 2015

henry from South Korea
Solo travelers
Queen Room with Two Queen Beds
Stayed 2 nights in November 2014
SO SO.. Hotel is old.
Facility is old. There's no micro-oven.
Reviewed November 27, 2014

Wai from Hong Kong
Families with older children
Queen Room
Stayed 2 nights in September 2013
Good hotel
Location, staff, food
It was pretty good, I like it
Reviewed July 04, 2014

sylvie from Canada
Families with young children
Stayed one night in June 2010
will not return
a nice swimming pool set-up. Very close to the train station. Lifeguards were really nice. Front staff accomodating. During the day hotel is very clean. The food is well prepared and pretty fast service.
without a car its far from downtown kingston. The pool closed without notification. From the hotel to the train station you cannot walk as there is no sidewalk. which made it unsafe with two young children. Had to pay a taxi driver 5$ to get us in a 2 minutes ride. Parties on all floors because of lacrosse and karate competition. Not for a quiet family getaway. Next morning the hotel was a mess.
People were drinking in the walkway (corridor) and told us that we should go around because we were on their territory. We felt a bit uncomfortable as we have a 3 and 5 year old. The hotel was a mess the next morning with empty beer cans and bottles in the stairway. Pizza boxes everywhere. I guess you just need to add more surveillance without spoiling people's party. We went for a family getaway without knowing we would be in party central. The lifeguards seemed overwhelmed with all the children everywhere and no parents to monitor their own children. I feel bad for them. Overall the hotel is beaufiful but its definetely just for people in competition and are looking for a good time in groups. Please let people know that before they book their weekend. Thank you.
Reviewed June 16, 2010


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