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Entrance, Home2 Suites by Hilton Kingston in Kingston (ON)
Home2 Suites by Hilton Kingston
Exterior view, Home2 Suites by Hilton Kingston in Kingston (ON)

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7.4

Very good

113 reviews

113 reviews

Housekeeping6
View2
See map
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Cataraqui Cemetery
900 m
Frontenac Mall
1.8 km
Cataraqui Centre
2.6 km
Richardson Stadium
3.0 km
King’s Crossing Fashion Outlets
3.1 km

Home2 Suites by Hilton Kingston

1550 Princess Street, Strathcona Park, Kingston (ON), Canada, K7M 9E3 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Strathcona Park part of Kingston (ON), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kingston / Norman Rogers Airport. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Check-in [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Smoking area

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Car power charging station

Wi-Fi in public areas

Value for money7.1
Location rating7.6

Rooms available at Home2 Suites by Hilton Kingston

Queen Studio
...
  • Room size: 40 m²/431 ft²
  • Kitchenette
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Superior Suite
...
  • Room size: 54 m²/581 ft²
  • 2 bathrooms
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Presidential Suite
...
  • Room size: 72 m²/775 ft²
  • 2 bathrooms
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Queen Room - Disability Access
...
  • Room size: 30 m²/323 ft²
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Deluxe Junior Suite
...
  • Room size: 33 m²/355 ft²
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Ambassador Suite
...
  • Room size: 71 m²/764 ft²
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King Room with Whirlpool
...
  • Room size: 29 m²/312 ft²
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Standard Two Queen Room
...
  • Room size: 29 m²/312 ft²
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Standard Two Queen Room
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
King Room with Whirlpool and Pull Out Sofa
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices

Frequently asked questions

Does Home2 Suites by Hilton Kingston offer an option for contactless check-in and check-out?

At Home2 Suites by Hilton Kingston, guest visitors can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

What are the property's policies for children's bedding at Home2 Suites by Hilton Kingston?

Home2 Suites by Hilton Kingston's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Is Home2 Suites by Hilton Kingston pet-friendly?

Home2 Suites by Hilton Kingston permits pets including dogs and cats onto this property with additional fee applied. Additionally, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

In which languages can Home2 Suites by Hilton Kingston's personnel communicate?

Home2 Suites by Hilton Kingston can communicate up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the verified guest review consensus about Home2 Suites by Hilton Kingston's pet services?

100.0% of our past customer evaluations have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Home2 Suites by Hilton Kingston down in the review section.

What is the typical rating that past Business travelers' have given to Home2 Suites by Hilton Kingston?

Verified business travelers that have stayed at this property have given Home2 Suites by Hilton Kingston an average rating of 7.9. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Home2 Suites by Hilton Kingston?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

What is the closest airport to Home2 Suites by Hilton Kingston?

The closest airport to Home2 Suites by Hilton Kingston is Syracuse Hancock International Airport, 131.0 km away.

What people love about Home2 Suites by Hilton Kingston

  • 8.8

    Excellent
    Cleanliness

    "Awesome stay clean and very quiet"

    Shana

    |

    February 26, 2022

  • 9.2

    Exceptional
    Cleanliness

    "Very clean, newly renovated."

    Leonardo

    |

    January 3, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Our room was very clean and tidy and very quiet they’re very good with us bringing our service dog for a granddaughter we will stay here again"

    Nora

    |

    August 23, 2021

Overall rating:

7.4

Very good
113 reviews
Cleanliness
7.4
Facilities
7.0
Location
7.6
Read all reviews >
More about Home2 Suites by Hilton Kingston

More about Home2 Suites by Hilton Kingston

Discover the Exceptional Facilities of Home2 Suites by Hilton Kingston

Home2 Suites by Hilton Kingston is a 3.0 star hotel located in Kingston (ON), Canada, that offers a variety of top-notch facilities to make your stay as comfortable as possible. Guests can enjoy free Wi-Fi in all rooms and public areas, express check-in/check-out, luggage storage, and a designated smoking area. In addition, the hotel features a convenience store, gift/souvenir shop, and daily housekeeping services to cater to your every need. Unwind in front of the cozy fireplace or take advantage of the hotel's taxi service to explore the city. With onsite car parking and complimentary parking available, you can rest assured that your vehicle is safe and secure during your stay.

Comfortable and Spacious Room Options at Home2 Suites by Hilton Kingston

Home2 Suites by Hilton Kingston offers a variety of room options to suit every traveler's needs. Choose from their 1 King Accessible 3X3 Shower room for a comfortable stay with accessible features, or opt for the 1 King Bed or 1 Queen Bed rooms for a cozy and relaxing experience. If you're traveling with family or friends, their 2 Queen Beds room is the perfect choice, providing ample space for everyone to sleep comfortably.

Exceptional Service, Comfortable Rooms, and Great Value for Money

Home2 Suites by Hilton Kingston is a top choice for travelers looking for exceptional service, comfortable rooms, and great value for money. The staff is incredibly friendly and provides excellent customer service, making guests feel welcome and at home. The beds are nice and comfy, and the complimentary amenities such as shampoo, conditioner, soap, and lotion are all of high quality. The rooms are clean, comfortable, and spacious, ensuring a relaxing stay. Guests with service animals are also welcomed, and the staff is accommodating and understanding. Overall, guests enjoyed their stay and would happily return to Home2 Suites by Hilton Kingston in the future.

Experience Exceptional Hospitality at Home2 Suites by Hilton Kingston

Home2 Suites by Hilton Kingston has consistently received positive customer ratings, with an overall score of 7.5. Guests have praised the hotel's exceptional staff performance, with a rating of 7.9. The hotel's location has also been highly rated, with a score of 7.6. Cleanliness is another area where Home2 Suites by Hilton Kingston excels, with a rating of 7.4. Guests have found the hotel's facilities to be satisfactory, with a score of 7.0. In terms of value, the hotel has received a rating of 7.1, indicating that guests feel they are getting their money's worth. Overall, Home2 Suites by Hilton Kingston is a great choice for travelers looking for exceptional hospitality and a comfortable stay in Kingston, Canada.

Show less

Amenities and facilities

Good
Facilities

7

Most talked about facilities

Housekeeping

3 mentions

Breakfast

2 mentions

Swimming Pool

2 mentions

View

1 mention

Languages spoken
  • English
  • French
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
Access
  • Cat-friendly
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Taxi service

Location

1550 Princess Street, Strathcona Park, Kingston (ON), Canada, K7M 9E3
Very good
Location

7.6

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until02:00
  • Check-out until11:00
The property
  • Number of restaurants1
  • Number of rooms 251

Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Reviews of Home2 Suites by Hilton Kingston from real guests

Provided by verified guests of Agoda
7.4
Cleanliness7.4
Facilities7.0
Location7.6
Service7.9
Value for money7.1
High score for Kingston (ON)
Rating
9+ Exceptional (10)
8-9 Excellent (2)
7-8 Very Good (7)
6-7 Good (2)
<6 Below Expectation (16)
Time of the year
Mar - May (5)
Jun - Aug (21)
Sep - Nov (4)
Dec - Feb (7)

Show reviews that mention 

Showing 37 verified guest comments
12
10.0
Exceptional
Lauren from Canada
Couple
Standard King Room
Stayed 1 night in February 2022

Beautiful Room”

Take the time to get into the room. The beds and pillows invite you in and won't let you go. It was the first time we've both slept in, in ages. It was a lovely stay.

Reviewed February 08, 2022

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Wow Lauren! What a great review. So happy to hear you had a restful sleep. We will hope to have you back again very soon. Madelene Medeiros General Manager

Responded February 14, 2022
Home2 Suites by Hilton Kingston
9.6
Exceptional
Nora from Canada
Family with young children
Queen Room with Two Queen Beds
Stayed 2 nights in August 2021

Awesome stay”

Our room was very clean and tidy and very quiet they’re very good with us bringing our service dog for a granddaughter we will stay here again

Reviewed August 23, 2021

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10.0
Exceptional
Laurie from Canada
Couple
Standard Room, 1 King Bed with Sofa bed
Stayed 1 night in January 2022

The Ambassador Hotel Kingston ”

Great place to stay.

Reviewed January 18, 2022

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9.2
Exceptional
Leonardo from Canada
Family with teens
Stayed 1 night in January 2022

Pleasantly surprised”

Got a super deal $89 for one night for the 2 Queen room. Very clean, newly renovated. Polite staff. Amenities like the pool was closed due to recent COVID restrictions so can't comment on those. The phone in our room had no dial tone so couldn't reach front desk directly. Other than that, enjoyed the stay.

Reviewed January 03, 2022

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Good Day Leonardo. Thank you for this great review and we are so happy that we exceeded your expectations. Our pool and restaurant remain closed as we begin the first phases of our exciting new renovations. I am sorry to hear your phone had no dial tone...we will make sure we get that repaired right away. Hope to see you again real soon. Madelene Medeiros General Manager

Responded February 28, 2022
Home2 Suites by Hilton Kingston
10.0
Exceptional
kylie from Canada
Family with young children
Stayed 1 night in December 2019

Enjoyed our stay”

We enjoyed our stay. Kids had fun with the pool area. Would go again !

Reviewed January 13, 2020

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8.8
Excellent
Shana from Canada
Couple
Standard Room, 1 King Bed with Sofa bed
Stayed 1 night in February 2022

Excellent”

Awesome stay clean and very quiet

Reviewed February 27, 2022

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Hello Shana. Thank you for the wonderful review of your recent stay at The Ambassador Hotel. We are so glad to hear your stay was awesome and that you found your guestroom clean and quiet. I will be sure to share this with the team to congratulate them on a job well done. Hope you will be back again soon. Madelene Medeiros General Manager

Responded February 28, 2022
Home2 Suites by Hilton Kingston
8.0
Excellent
Heather from Canada
Solo traveler
Stayed 2 nights in March 2020

Very good”

I enjoyed my stay , the room was okay , ther was only one curtain on the window and it was stuck on the tack. It would have been nice if the window dressing was complete and functional.

Reviewed March 08, 2020

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7.6
Very good
Jeff from Canada
Group
Stayed 1 night in December 2019

Familiar hotel”

The hotel is nice. You must drive to get anywhere in Kingston. We attended for New Years Eve. We were all happy with the hotel, it was the entertainment (band) that was very disappointing.

Reviewed January 02, 2020

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6.8
Good
Karen from Canada
Group
Stayed 3 nights in March 2022

Room”

Although the towels were changed, the beds were not made during our 3 night stay. The pillows were terrible. The room was clean. The security deposit does not get put back on your card upon checkout which is what I was told when I checked in.

Reviewed March 23, 2022

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4.0
sun from Canada
Family with young children
Queen Room with Two Queen Beds
Stayed 1 night in August 2021

Too old facilities, different with the picture. ”

The room was too old with old mattresses in both two beds. It was very uncomfortable to stay with my kid. The view was awful. Very old air conditioner. I do not recommend if you want to stay with the kids…

Reviewed August 18, 2021

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3.6
Anne from Canada
Family with teens
Stayed 1 night in October 2021

No pool not well advertised”

It was a treat for us to stay at a hotel and break up our travel on a long weekend - the one thing our 3 children wanted was to swim - to the Agoda website made it seem like there was a nice pool, and even after checking the hotel website, we thought only the waterslide was closed - nowhere did it say clearly the pool was closed - even in the hotel elevator there is a nice photo of the pool - but it was too late getting there at 7:30 pm to start finding another place to stay, so our hotel treat turned into complete disappointment.

Reviewed October 09, 2021

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3.6
Dave from Canada
Family with young children
Queen Room with Two Queen Beds
Stayed 1 night in March 2022

closing”

We were unaware that the pool was close on the website was not modified to tell us we had a three-year-old that was looking forward to going to the pool in the water slide this is why I booked at this hotel

Reviewed March 08, 2022

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2.4
David from Canada
Family with young children
Stayed 2 nights in August 2021

Not what was advertised”

The website stated that the pool was in use. When I got there I was told this was not the case. I arrived at the hotel after 6 pm. Our room was not ready .i had requested a roll up bed. I was not informed before hand that this was not available. An email or a phone call would have been appreciated. The ceiling fan in the room did not work leaving the room as a whole being very damp. Never coming here again.

Reviewed August 23, 2021

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2.4
Edwin from Canada
Family with young children
Queen Room with Two Queen Beds
Stayed 1 night in August 2021

Don't do it!”

Extremely aged, renovation is upcoming, maybe wait till Reno is completed

Reviewed August 26, 2021

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7.6
Very good
Melissa from United States
Couple
Stayed 1 night in June 2018

Good value for money”

Unexpected one night trip, trying to keep expenses low. This hotel is a very good choice for the basics and suspect if you're bringing the kids an excellent choice as they have pool and other water features. On the down side, room was small, no view, and we had trouble w/ the internet which we did not bother to check on. On the plus side - room was clean, staff friendly and helpful, nice toiletries, great mattress, and there was no disturbing noise and we were near the elevator. I had a good night's sleep which I often have difficulty with the first night. We did not take advantage of restaurant but that's another nice thing about the place. I would have preferred to stay in downtown Kingston, but for our trip, this place met the need and we were very pleased.

Reviewed June 28, 2018

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7.6
Very good
Sarah from Canada
Couple
Stayed 1 night in October 2019

Travel Made Easy”

My husband and I booked this hotel for Homecoming weekend because everything downtown was either too much, or completely booked. I've stayed at the Ambassador in the past, and I've always liked the amenities that they can provide. It was great to have the restaurant, pool and bar on site, since we had decided to only use Uber when in the city. The only thing is, booking the hotel for Homecoming weekend meant that the value for the cost just simply was not there. It's a nice hotel, with great staff, but it's certainly not a $300/night room. I know it's a busy weekend, and that's why we chose to book it anyway, but the rooms definitely are not worth that. If you're travelling for a regular weekend, and are paying the normal rates, the value will probably be much better.

Reviewed October 21, 2019

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8.0
Excellent
Sara
Family with teens
Stayed 1 night in May 2019

Generally quite pleased”

I stayed at the Ambassador with my daughter last weekend and had a lovely time. I generally had a great time but thought the place looked tired and older, the pool had no working whirlpools, the heating on the slide pool wasn't working, the stairs up the pool slide looked yucky, the tub in my room could use fresh caulking, a light wasn't working in our room (but was quickly fixed), just in general I guess I expected more for my money but we would still return again if we needed to. The staff were very friendly.

Reviewed May 09, 2019

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10.0
Exceptional
Mariel from Philippines
Couple
Queen Room
Stayed 1 night in June 2019

Mac and Cheese is the Best”

 Had a pleasure stay in the hotel. The complimentary shampoo, conditioner, soap and lotion are all so good. Regular size blow dryer. Nice and comfy bed. Adequate lights. Bacon Mac and Cheese is the best M&C I've had by far! Please don't change the recipe, people will be coming back for that. Your gravy on your poutine is also good!!!!!!

Reviewed June 16, 2019

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7.6
Very good
Marion from Canada
Family with young children
Stayed 2 nights in August 2019

Room was clean. Restaurant food was mediocre pancakes were hard Mac and cheese tasted funny”

Kids really liked the slide and pool and work out room however there aren’t enough treadmills for guests. There is only 2 for all their guests and you are waiting around a lot. Beds were comfortable We had adjoining rooms. One room had a microwave and the other one didn’t. Room was cleaned each day. It was quiet and peaceful. It is about a 10 minute drive to the waterfront. I would stay there again.

Reviewed August 18, 2019

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5.6
Bernie from Canada
Family with teens
Stayed 1 night in August 2019

Confusing and a shame”

Front desk staff were great, quick check in, polite and friendly. The pool staff need lessons in customer service and common sense. They say the pool is open until 10:00 pm for kids under 16.... but they close the slide at 9:54 pm and then make it verbally known that even though at this point there are no adults all kids have to leave. It's adult swim time. This I totally understand but there are no adults anywhere and the pool was completely empty after the kids and their parents were rushed out of the area. It looked like there were after work plans that would work a lot better if they could close up early and get to the party. Other hotels use common sense in a situation like this and look like heroes. Maybe next time you can do the right thing. Most pools which advertise largest indoor water park in Kingston do not do this for the adults.

Reviewed August 14, 2019

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12
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