Ambassador Conference Resort
 Ambassador Conference Resort
  • 1 king bed and 1 sofa bed
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
Lobby Ambassador Conference Resort
Interior view Ambassador Conference Resort
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7.3
Very good
/10
(68 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location
Parking
FREE
  • Cataraqui Cemetery900 m
  • Frontenac Mall1.79 km
  • Cataraqui Centre2.61 km
  • Richardson Stadium2.88 km
  • King’s Crossing Fashion Outlets3.09 km
  • Window Art Gallery3.11 km
  • International Hockey Museum3.19 km
  • Memorial Centre Farmers' Market3.25 km
  • Philthy McNasty's3.77 km
  • Canada's Penitentiary Museum3.93 km
  • Free Wi-Fi

    Ambassador Conference Resort

    1550 Princess Street, Balsam Grove, Kingston (ON), Canada, K7M 9E3 - See map
    "I would have preferred to stay in downtown Kingston, but for our trip, this place met the need and we were very pleased."
    Melissa - June 28, 2018
    Very good service
    7.9 rating for service
    Very good cleanliness
    7.3 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    • Bar

    This property is in high demand!

    Booked 11 times

    Property ranking|Compared to 70 Kingston (ON) properties
    See all rankings
    Cheapest price score
    Review score - United States
    6.0/10
    Value for money score
    7.0/10
    Room size
    3 sqm.
    Better than
    91
    %
    of Kingston (ON) properties
    Better than
    91
    %
    of Kingston (ON) properties
    Better than
    89
    %
    of Kingston (ON) properties
    Bigger than
    89
    %
    of Kingston (ON) properties
    Value for money7.0
    Location rating7.4

    Rooms available at Ambassador Conference Resort

    Standard King Room
    Standard King Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower and bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Junior Suite
    Deluxe Junior Suite
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Kitchenette Suite
    Kitchenette Suite
    ...
    • Room size: 40 m²/431 ft²
    • Street view
    • 1 queen bed or 1 sofa bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Queen Studio
    Queen Studio
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    1 King Whirlpool with Sofabed
    1 King Whirlpool with Sofabed
    ...
    • Nature view
    • Shower
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Queen Room
    Queen Room
    ...
    • Non-smoking
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Queen Room - Disability Access
    Queen Room - Disability Access
    ...
    • Non-smoking
    • Shower
    • 2 queen beds
    Enter dates to see prices
    1 King with Sofa Bed
    1 King with Sofa Bed
    ...
    • Street view
    • Bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
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    More about Ambassador Conference Resort

    More about Ambassador Conference Resort

    An overview

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    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Reviews of Ambassador Conference Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (68)Booking.com Reviews (562)
    7.3
    /
    10
    Cleanliness7.3
    Facilities7.0
    Location7.4
    Service7.9
    Value for money7.0
    Rating
    9+ Exceptional (5)
    8-9 Excellent (1)
    7-8 Very Good (4)
    6-7 Good (0)
    <6 Below Expectation (11)
    Time of the year
    Mar - May (2)
    Jun - Aug (17)
    Sep - Nov (1)
    Dec - Feb (1)
    All guests (68)
    All room types
    All languages
    Showing 21 verified guest comments
    12
    4.4
    Christine from Canada
    Couple
    Business King Room
    Stayed 2 nights in September 2019

    Acceptable”

    Very disappointed with the room. Lights did not work, sink did not drain properly, carpet was so stained we did not want to remove our shoes, tv needed to be fixed twice in one day.

    Reviewed September 17, 2019
    4.8
    David from United States
    Couple
    Queen Room
    Stayed 1 night in August 2019

    Old and very run down ”

    Find another hotel

    Reviewed September 02, 2019
    3.2
    Luka from United States
    Business traveler
    Business King Room
    Stayed 5 nights in August 2019

    Mistake”

    Dirty, stinky rooms, with malfunctioning electronics and basic attributes, such as door, hair drier, TV, laundromat...

    Reviewed August 21, 2019
    7.6
    Very good
    Marion from Canada
    Family with young children
    Queen Room with Two Queen Beds
    Stayed 2 nights in August 2019

    Room was clean. Restaurant food was mediocre pancakes were hard Mac and cheese tasted funny”

    Kids really liked the slide and pool and work out room however there aren’t enough treadmills for guests. There is only 2 for all their guests and you are waiting around a lot. Beds were comfortable We had adjoining rooms. One room had a microwave and the other one didn’t. Room was cleaned each day. It was quiet and peaceful. It is about a 10 minute drive to the waterfront. I would stay there again.

    Reviewed August 18, 2019
    5.6
    Bernie from Canada
    Family with teens
    Queen Room with Two Queen Beds
    Stayed 1 night in August 2019

    Confusing and a shame”

    Front desk staff were great, quick check in, polite and friendly. The pool staff need lessons in customer service and common sense. They say the pool is open until 10:00 pm for kids under 16.... but they close the slide at 9:54 pm and then make it verbally known that even though at this point there are no adults all kids have to leave. It's adult swim time. This I totally understand but there are no adults anywhere and the pool was completely empty after the kids and their parents were rushed out of the area. It looked like there were after work plans that would work a lot better if they could close up early and get to the party. Other hotels use common sense in a situation like this and look like heroes. Maybe next time you can do the right thing. Most pools which advertise largest indoor water park in Kingston do not do this for the adults.

    Reviewed August 14, 2019
    9.2
    Exceptional
    Tina from Canada
    Family with teens
    Queen Room with Two Queen Beds
    Stayed 2 nights in August 2019

    Exceptional”

    Nice, friendly staff. The room was clean and the location was central to everywhere we were visiting. I'd stay here again.

    Reviewed August 14, 2019
    9.2
    Exceptional
    John from Canada
    Family with teens
    Ambassador Suite
    Stayed 3 nights in August 2019

    3 night stay in the Ambassador Suite”

    Clean, comfortable, and spacious rooms. Great staff, and overall good value for the money.

    Reviewed August 11, 2019
    9.6
    Exceptional
    William from Canada
    Couple
    Queen Room
    Stayed 2 nights in August 2019

    Exceptional”

    Quietness. Staff very friendly

    Reviewed August 09, 2019
    5.6
    Tanweer from Canada
    Family with young children
    Queen Room with Two Queen Beds
    Stayed 2 nights in August 2019

    Overpriced”

    Pros: Kids love the water slide and the pool. Cons: No microwave in the room, no complimentary breakfast, seriously overpriced.

    Reviewed August 09, 2019
    5.6
    Mona from Canada
    Family with young children
    King Room with Whirlpool
    Stayed 2 nights in July 2019

    Very slow Wi-Fi ”

    Wi-Fi was annoyingly slow and kept dropping. The first floor carpets need replacing...smells awful. The smoke detector in our room kept going off because if the humidity...no bathroom fan. The whirlpool needs refinishing to cover the chipped paint. Hot tub is broken...water fountain is broken. Not worth the price.

    Reviewed July 26, 2019
    9.6
    Exceptional
    Stephanie from Canada
    Family with teens
    Queen Room
    Stayed 1 night in July 2019

    Exceptional”

    Excellent customer service.

    Reviewed July 24, 2019
    4.8
    Nayyar from Canada
    Family with teens
    Queen Room - Disability Access
    Stayed 1 night in July 2019

    Expensive and stingy smell lobbies ”

    Staff nice. Room was nice. Smelly Libby's. Expensive for this area as no breakfast was included. Swimming pool remained closed. Staff was friendly. Carpets should be changed. Rooms were too small.

    Reviewed July 14, 2019
    3.2
    Shari
    Family with young children
    Queen Room with Two Queen Beds
    Stayed 1 night in June 2019

    Lied about water slide being open”

    Only reason we booked was for water slide. Called before booking and told it was open. Got there and it wasn’t. Many other guests said same thing. Lied to get business

    Reviewed June 30, 2019
    10.0
    Exceptional
    Mariel from Philippines
    Couple
    Queen Room
    Stayed 1 night in June 2019

    Mac and Cheese is the Best”

     Had a pleasure stay in the hotel. The complimentary shampoo, conditioner, soap and lotion are all so good. Regular size blow dryer. Nice and comfy bed. Adequate lights. Bacon Mac and Cheese is the best M&C I've had by far! Please don't change the recipe, people will be coming back for that. Your gravy on your poutine is also good!!!!!!

    Reviewed June 16, 2019
    8.4
    Excellent
    Richard from Canada
    Couple
    Queen Room
    Stayed 5 nights in June 2019

    rooms ”

    If you are staying i would rent a king size bed. The rooms are nicer and it has a better view.

    Reviewed June 10, 2019
    7.6
    Very good
    samira
    Family with young children
    Queen Room with Two Queen Beds
    Stayed 1 night in May 2019

    Very good”

    it was amusing for my familly

    Reviewed May 24, 2019
    8.0
    Excellent
    Sara
    Family with teens
    Queen Room
    Stayed 1 night in May 2019

    Generally quite pleased”

    I stayed at the Ambassador with my daughter last weekend and had a lovely time. I generally had a great time but thought the place looked tired and older, the pool had no working whirlpools, the heating on the slide pool wasn't working, the stairs up the pool slide looked yucky, the tub in my room could use fresh caulking, a light wasn't working in our room (but was quickly fixed), just in general I guess I expected more for my money but we would still return again if we needed to. The staff were very friendly.

    Reviewed May 09, 2019
    2.4
    Aila from Philippines
    Couple
    King Room with Whirlpool
    Stayed 1 night in January 2019

    Acceptable”

    No maintenance to help us and the front desk is rude when we asked for help

    Reviewed January 24, 2019
    5.2
    Memik from Canada
    Family with young children
    Queen Room with Two Queen Beds
    Stayed 1 night in August 2018

    resreved for 5 peeople”

    I reserved for 5 people but there were only two bed in the room. Hotel said that they can not add any sofa or bed to room.

    Reviewed August 24, 2018
    7.6
    Very good
    Melissa from United States
    Couple
    Queen Room
    Stayed 1 night in June 2018

    Good value for money”

    Unexpected one night trip, trying to keep expenses low. This hotel is a very good choice for the basics and suspect if you're bringing the kids an excellent choice as they have pool and other water features. On the down side, room was small, no view, and we had trouble w/ the internet which we did not bother to check on. On the plus side - room was clean, staff friendly and helpful, nice toiletries, great mattress, and there was no disturbing noise and we were near the elevator. I had a good night's sleep which I often have difficulty with the first night. We did not take advantage of restaurant but that's another nice thing about the place. I would have preferred to stay in downtown Kingston, but for our trip, this place met the need and we were very pleased.

    Reviewed June 28, 2018
    12
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    • Very good location
    • Canada's Penitentiary Museum