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Ambassador Conference Resort
Ambassador Conference Resort
Ambassador Conference Resort
Ambassador Conference Resort
Ambassador Conference Resort
Ambassador Conference Resort
Ambassador Conference Resort

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7.4

Very good

468 reviews

468 reviews

Housekeeping6
View2
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Cataraqui Cemetery 900 m
Frontenac Mall 1.8 km
Cataraqui Centre 2.6 km
Richardson Stadium 2.9 km
King’s Crossing Fashion Outlets 3.1 km
Window Art Gallery 3.1 km
International Hockey Museum 3.2 km
Memorial Centre Farmers' Market 3.3 km
Philthy McNasty's 3.8 km
Penitentiary Museum 4.0 km

Ambassador Conference Resort

1550 Princess Street, Balsam Grove, Kingston (ON), Canada, K7M 9E3 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Balsam Grove part of Kingston (ON), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kingston / Norman Rogers Airport. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Check-in [24-hour]

Complimentary WIFi in all rooms

A/C

Daily cleaning

Daily cleaning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Pets allowed

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Car power charging station

Wi-Fi in public areas

Value for money7.1
Location rating7.6

Rooms available at Ambassador Conference Resort

Kitchenette Suite
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 queen bed or 1 sofa bed
Enter dates to see prices
Queen Studio
...
  • Room size: 40 m²/431 ft²
  • Kitchenette
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Superior Suite
...
  • Room size: 54 m²/581 ft²
  • 2 bathrooms
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Presidential Suite
...
  • Room size: 72 m²/775 ft²
  • 2 bathrooms
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1 King Whirlpool with Sofabed
...
  • Nature view
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Junior Suite
...
  • Room size: 33 m²/355 ft²
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Two Queen Room with Accessible Roll in Shower or Tub
...
  • Room size: 29 m²/312 ft²
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Queen Room
...
  • Non-smoking
  • Shower and bathtub
  • 1 queen bed
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Queen Room - Disability Access
...
  • Non-smoking
  • Shower
  • 2 queen beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ambassador Conference Resort?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ambassador Conference Resort?

For those who wish to drive their own cars, Ambassador Conference Resort has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Kingston (ON) with private transportation, the hotel can arrange taxi service.

What are my dining options at Ambassador Conference Resort?

Ambassador Conference Resort features an on-site restaurant for your dining convenience.

What is the smoking policy at Ambassador Conference Resort?

Ambassador Conference Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Ambassador Conference Resort?

Restaurants including Ambassador Hotel & Convention Centre, Josephs lounge and The Loyal Oarsman are popular in Ambassador Conference Resort’s neighborhood which is known as Balsam Grove.

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Explore the neighborhood

What people love about Ambassador Conference Resort

  • 8.8

    Excellent
    Cleanliness

    "Awesome stay clean and very quiet"

    Shana

    |

    February 26, 2022

  • 10

    Exceptional

    "It was a lovely stay."

    Lauren

    |

    February 7, 2022

  • 10

    Exceptional

    "Great place to stay."

    Laurie

    |

    January 17, 2022

Overall rating:

7.4

Very good
468 reviews
Cleanliness
7.4
Facilities
7.0
Location
7.6
Read all reviews >
What travelers say they love:
I would stay there again.
Marion from Canada
Family with young children
More about Ambassador Conference Resort

More about Ambassador Conference Resort

Ambassador Conference Resort

With a wide range of services catered to both business and leisure travelers, Ambassador Conference Resort makes sure you get the best out of your stay.
The superior services and facilities offered at Ambassador Conference Resort will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Kingston (ON) can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out and luggage storage. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. The hotel's daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Ambassador Conference Resort.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Ambassador Conference Resort. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Ambassador Conference Resort offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Never let a day go wasted when you're at Ambassador Conference Resort with all the activities and facilities provided. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Reasons to stay here

Verified reviews score this hotel higher than 95% of accommodations in the city on value for money.
This hotel's facilities score higher than 95% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.

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Amenities and facilities
Good
Facilities

7

Most talked about facilities

Housekeeping

3 mentions

Breakfast

2 mentions

Swimming Pool

2 mentions

View

1 mention

Languages spoken

  • English
  • French

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Wi-Fi in public areas

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Fireplace
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area

Access

  • Cat-friendly
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Taxi service

Available in all rooms

  • A/C
  • Alarm clock
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Kitchenette
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Streaming movies
  • Toiletries
  • Wi-Fi [complimentary]
Location
1550 Princess Street, Balsam Grove, Kingston (ON), Canada, K7M 9E3
Very good
Location

7.6

Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until02:00
  • Check-out until11:00

The property

  • Number of restaurants1
  • Number of rooms 251
Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Reviews of Ambassador Conference Resort from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.4
Facilities7.0
Location7.6
Service7.9
Value for money7.1
High score for Kingston (ON)
Rating
9+ Exceptional (10)
8-9 Excellent (2)
7-8 Very Good (7)
6-7 Good (2)
<6 Below Expectation (16)
Time of the year
Mar - May (5)
Jun - Aug (21)
Sep - Nov (4)
Dec - Feb (7)
All guests (111)
All room types
All languages

Show reviews that mention 

Showing 37 verified guest comments
12
7.6
Very good
Melissa from United States
Couple
Queen Room
Stayed 1 night in June 2018

Good value for money”

Unexpected one night trip, trying to keep expenses low. This hotel is a very good choice for the basics and suspect if you're bringing the kids an excellent choice as they have pool and other water features. On the down side, room was small, no view, and we had trouble w/ the internet which we did not bother to check on. On the plus side - room was clean, staff friendly and helpful, nice toiletries, great mattress, and there was no disturbing noise and we were near the elevator. I had a good night's sleep which I often have difficulty with the first night. We did not take advantage of restaurant but that's another nice thing about the place. I would have preferred to stay in downtown Kingston, but for our trip, this place met the need and we were very pleased.

Reviewed June 28, 2018

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7.6
Very good
Sarah from Canada
Couple
Queen Room
Stayed 1 night in October 2019

Travel Made Easy”

My husband and I booked this hotel for Homecoming weekend because everything downtown was either too much, or completely booked. I've stayed at the Ambassador in the past, and I've always liked the amenities that they can provide. It was great to have the restaurant, pool and bar on site, since we had decided to only use Uber when in the city. The only thing is, booking the hotel for Homecoming weekend meant that the value for the cost just simply was not there. It's a nice hotel, with great staff, but it's certainly not a $300/night room. I know it's a busy weekend, and that's why we chose to book it anyway, but the rooms definitely are not worth that. If you're travelling for a regular weekend, and are paying the normal rates, the value will probably be much better.

Reviewed October 21, 2019

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8.0
Excellent
Sara
Family with teens
Queen Room
Stayed 1 night in May 2019

Generally quite pleased”

I stayed at the Ambassador with my daughter last weekend and had a lovely time. I generally had a great time but thought the place looked tired and older, the pool had no working whirlpools, the heating on the slide pool wasn't working, the stairs up the pool slide looked yucky, the tub in my room could use fresh caulking, a light wasn't working in our room (but was quickly fixed), just in general I guess I expected more for my money but we would still return again if we needed to. The staff were very friendly.

Reviewed May 09, 2019

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7.6
Very good
Jeff from Canada
Group
Queen Room
Stayed 1 night in December 2019

Familiar hotel”

The hotel is nice. You must drive to get anywhere in Kingston. We attended for New Years Eve. We were all happy with the hotel, it was the entertainment (band) that was very disappointing.

Reviewed January 02, 2020

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10.0
Exceptional
Mariel from Philippines
Couple
Queen Room
Stayed 1 night in June 2019

Mac and Cheese is the Best”

 Had a pleasure stay in the hotel. The complimentary shampoo, conditioner, soap and lotion are all so good. Regular size blow dryer. Nice and comfy bed. Adequate lights. Bacon Mac and Cheese is the best M&C I've had by far! Please don't change the recipe, people will be coming back for that. Your gravy on your poutine is also good!!!!!!

Reviewed June 16, 2019

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7.6
Very good
Marion from Canada
Family with young children
Queen Room with Two Queen Beds
Stayed 2 nights in August 2019

Room was clean. Restaurant food was mediocre pancakes were hard Mac and cheese tasted funny”

Kids really liked the slide and pool and work out room however there aren’t enough treadmills for guests. There is only 2 for all their guests and you are waiting around a lot. Beds were comfortable We had adjoining rooms. One room had a microwave and the other one didn’t. Room was cleaned each day. It was quiet and peaceful. It is about a 10 minute drive to the waterfront. I would stay there again.

Reviewed August 18, 2019

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5.6
Bernie from Canada
Family with teens
Queen Room with Two Queen Beds
Stayed 1 night in August 2019

Confusing and a shame”

Front desk staff were great, quick check in, polite and friendly. The pool staff need lessons in customer service and common sense. They say the pool is open until 10:00 pm for kids under 16.... but they close the slide at 9:54 pm and then make it verbally known that even though at this point there are no adults all kids have to leave. It's adult swim time. This I totally understand but there are no adults anywhere and the pool was completely empty after the kids and their parents were rushed out of the area. It looked like there were after work plans that would work a lot better if they could close up early and get to the party. Other hotels use common sense in a situation like this and look like heroes. Maybe next time you can do the right thing. Most pools which advertise largest indoor water park in Kingston do not do this for the adults.

Reviewed August 14, 2019

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8.0
Excellent
Heather from Canada
Solo traveler
King Room with Whirlpool
Stayed 2 nights in March 2020

Very good”

I enjoyed my stay , the room was okay , ther was only one curtain on the window and it was stuck on the tack. It would have been nice if the window dressing was complete and functional.

Reviewed March 08, 2020

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9.2
Exceptional
Tina from Canada
Family with teens
Queen Room with Two Queen Beds
Stayed 2 nights in August 2019

Exceptional”

Nice, friendly staff. The room was clean and the location was central to everywhere we were visiting. I'd stay here again.

Reviewed August 14, 2019

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9.2
Exceptional
John from Canada
Family with teens
Presidential Suite
Stayed 3 nights in August 2019

3 night stay in the Ambassador Suite”

Clean, comfortable, and spacious rooms. Great staff, and overall good value for the money.

Reviewed August 11, 2019

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8.4
Excellent
Richard from Canada
Couple
Queen Room
Stayed 5 nights in June 2019

rooms ”

If you are staying i would rent a king size bed. The rooms are nicer and it has a better view.

Reviewed June 10, 2019

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5.6
Mona from Canada
Family with young children
King Room with Whirlpool
Stayed 2 nights in July 2019

Very slow Wi-Fi ”

Wi-Fi was annoyingly slow and kept dropping. The first floor carpets need replacing...smells awful. The smoke detector in our room kept going off because if the humidity...no bathroom fan. The whirlpool needs refinishing to cover the chipped paint. Hot tub is broken...water fountain is broken. Not worth the price.

Reviewed July 26, 2019

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10.0
Exceptional
kylie from Canada
Family with young children
1 King with Sofa Bed
Stayed 1 night in December 2019

Enjoyed our stay”

We enjoyed our stay. Kids had fun with the pool area. Would go again !

Reviewed January 13, 2020

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9.6
Exceptional
William from Canada
Couple
Queen Room
Stayed 2 nights in August 2019

Exceptional”

Quietness. Staff very friendly

Reviewed August 09, 2019

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9.6
Exceptional
Stephanie from Canada
Family with teens
Queen Room
Stayed 1 night in July 2019

Exceptional”

Excellent customer service.

Reviewed July 24, 2019

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5.2
Memik from Canada
Family with young children
Queen Room with Two Queen Beds
Stayed 1 night in August 2018

resreved for 5 peeople”

I reserved for 5 people but there were only two bed in the room. Hotel said that they can not add any sofa or bed to room.

Reviewed August 24, 2018

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4.4
Christine from Canada
Couple
Business King Room
Stayed 2 nights in September 2019

Acceptable”

Very disappointed with the room. Lights did not work, sink did not drain properly, carpet was so stained we did not want to remove our shoes, tv needed to be fixed twice in one day.

Reviewed September 17, 2019

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3.2
Luka from United States
Business traveler
Business King Room
Stayed 5 nights in August 2019

Mistake”

Dirty, stinky rooms, with malfunctioning electronics and basic attributes, such as door, hair drier, TV, laundromat...

Reviewed August 21, 2019

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5.6
Tanweer from Canada
Family with young children
Queen Room with Two Queen Beds
Stayed 2 nights in August 2019

Overpriced”

Pros: Kids love the water slide and the pool. Cons: No microwave in the room, no complimentary breakfast, seriously overpriced.

Reviewed August 09, 2019

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4.8
David from United States
Couple
Queen Room
Stayed 1 night in August 2019

Old and very run down ”

Find another hotel

Reviewed September 02, 2019

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12
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