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Restaurant, Ambassador Hotel Hsinchu in Hsinchu
Corner King Room, Ambassador Hotel Hsinchu in Hsinchu
a hotel room with a bed, desk and a lamp, Ambassador Hotel Hsinchu in Hsinchu
Lobby, Ambassador Hotel Hsinchu in Hsinchu
Swimming pool, Ambassador Hotel Hsinchu in Hsinchu
Swimming pool, Ambassador Hotel Hsinchu in Hsinchu
Fitness center, Ambassador Hotel Hsinchu in Hsinchu

Removed from saved list

8.7

Excellent

2,773 reviews

2,773 reviews

Housekeeping10
Shops5
View5
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Big City

170 m

The Canal Around

280 m

Longenzhen Riverside Park

350 m

Zhongyang Park

450 m

Popular landmarks
Beipu cold springs

720 m

Little Ding-Dong Science Theme Park

6.4 km

Weiweijia

10.6 km

Beipu

14.7 km

Beipu Old Street

14.8 km

Closest landmarks
Jc Beauty Spa

340 m

Regeneration Spa

400 m

Eye Surgery

430 m

Jao Fu

540 m

Barfly

600 m

Ambassador Hotel Hsinchu

188 Section 2 of Zhonghua Road East District, Hsinchu, Taiwan, ROC, Hsinchu City, Hsinchu, Taiwan, 300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Hsinchu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Leofoo Village Theme Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Located in heart of Hsinchu

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.4
Location rating8.7
Nearest airportTaiwan Taoyuan International Airport (TPE)
Distance to airport39.6 km

Rooms available at Ambassador Hotel Hsinchu

Excellent
Room comfort & quality

9

Business Suite
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Corner King Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premier King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 king beds
Enter dates to see prices
Family Twin
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Executive King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Double Room with Street View
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ambassador Hotel Hsinchu?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ambassador Hotel Hsinchu?

Ambassador Hotel Hsinchu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 4000 TWD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Ambassador Hotel Hsinchu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ambassador Hotel Hsinchu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Hsinchu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Ambassador Hotel Hsinchu?

Start your mornings right, with the continental and buffet breakfast options offered at Ambassador Hotel Hsinchu. There's an additional charge of 572 TWD for adults and 308 TWD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Ambassador Hotel Hsinchu?

Ambassador Hotel Hsinchu features 4 on-site restaurants for your dining convenience.

What is the smoking policy at Ambassador Hotel Hsinchu?

Ambassador Hotel Hsinchu does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Ambassador Hotel Hsinchu?

The closest train, metro, or bus station to Ambassador Hotel Hsinchu is North Hsinchu, 610 m away.

What restaurants are nearby Ambassador Hotel Hsinchu?

Restaurants including Chien Yen Shabu Shabu, Table Joe Plus and Cafe Grazie are popular in Ambassador Hotel Hsinchu’s neighborhood which is known as Hsinchu City.

What popular shopping places are close to Ambassador Hotel Hsinchu?

Shopping options in Ambassador Hotel Hsinchu’s Hsinchu City neighborhood include FE21 Mega, Pacific Sogo Department Store and Big City.

What are popular attractions near Ambassador Hotel Hsinchu?

Guests at Ambassador Hotel Hsinchu can easily visit Beipu cold springs, Image Museum and Hsinchu City Fire Museum located in the Hsinchu City area.

What popular beaches are close to Ambassador Hotel Hsinchu?

Guests at Ambassador Hotel Hsinchu can easily visit Hai Tian Yi Sian Scenic Area in the Hsinchu City area.

What popular natural sightseeing spots are close to Ambassador Hotel Hsinchu?

Ambassador Hotel Hsinchu’s nearby natural sights include Longenzhen Riverside Park, Jin Yong DIY Recreation Farm and Xiangshan Wetlands located in the same Hsinchu City area.

See map

Explore the neighborhood

What people love about Ambassador Hotel Hsinchu

  • 9.2

    Exceptional
    Staff 

    "Clean, quite and good staffs."

    Wilson

    |

    November 22, 2022

  • 9.2

    Exceptional
    Cleanliness

    "Room is clean and have good facilities, and cable tv."

    Dr.

    |

    October 15, 2019

  • 10

    Exceptional
    Location

    "Good location & service & breakfast!"

    Tzu-Hsun

    |

    March 22, 2023

Property ranking|Compared to 159 Hsinchu properties
See all rankings
Room comfort score
9/10
Room size
44 sqm.
Cleanliness score
9.2/10
Couples review score
8.8/10
Better than
99
%
of Hsinchu properties
Bigger than
92
%
of Hsinchu properties
Better than
89
%
of Hsinchu properties
Better than
87
%
of Hsinchu properties
Overall rating:

8.7

Excellent
2,773 reviews
Cleanliness
9.2
Facilities
8.5
Location
8.7
Read all reviews >
What travelers say they love:
Nice location and staff👍🏼
ChiaYi from Taiwan
Couple
More about Ambassador Hotel Hsinchu

More about Ambassador Hotel Hsinchu

Ambassador Hotel Hsinchu

See more of Hsinchu and spend less time traveling through it, when you stay at Ambassador Hotel Hsinchu and experience all the benefits of a truly central location.
The superior services and facilities offered at Ambassador Hotel Hsinchu will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hsinchu can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Ambassador Hotel Hsinchu. The hotel's daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Ambassador Hotel Hsinchu. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Ambassador Hotel Hsinchu offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Ambassador Hotel Hsinchu, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Never let a day go wasted when you're at Ambassador Hotel Hsinchu with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, hot tub, steam room and sauna. The many offerings at Ambassador Hotel Hsinchu ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room. No need to go anywhere after dinner -- play with friends or family at the games room.


Around the property

With its convenient location, the hotel offers easy access to all Hsinchu has to offer. Ready to rough it? Serious outdoor adventures await at Green World Ecological Farm located 15.1 km away.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 89% of other options in the city.
This accommodation beats more than 98% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

17 mentions

Housekeeping

15 mentions

Food & Dining

6 mentions

Swimming Pool

6 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site
A CUT Steakhouse
  • Menu: Buffet, A-la-carte
Mezzanine
  • No additional information available
Promenade
  • Menu: Buffet
The Chinese Restaurant
  • Cuisine: Asian, Chinese, Local

Location

188 Section 2 of Zhonghua Road East District, Hsinchu, Taiwan, ROC, Hsinchu City, Hsinchu, Taiwan, 300
Excellent
Location

8.7

Airports
  • Taiwan Taoyuan International Airport (TPE)
    39.6 km 49 min drive
  • Taipei Songshan Airport (TSA)
    64.6 km 1.1 hour drive
Public transportation
  • North Hsinchu
    900 m
  • Hsinchu Train Station
    1.1 km
Hospital or clinic
  • Eye Surgery
    430 m
Shopping
  • FE21 Mega
    1.5 km
Convenience store
  • Family Mart
    1.1 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Beipu cold springs
    720 m
  • Little Ding-Dong Science Theme Park
    6.4 km
  • Weiweijia
    10.6 km
  • Beipu
    14.7 km
  • Beipu Old Street
    14.8 km
  • Green World Ecological Farm
    15.8 km
  • Leofoo Village Theme Park
    20.9 km
  • Neiwan Old Street
    23.9 km
  • Neiwan Bridge
    24.2 km
  • Smangus
    44.5 km
Nearby landmarks
  • Big City
    170 m
  • The Canal Around
    280 m
  • Jc Beauty Spa
    340 m
  • Longenzhen Riverside Park
    350 m
  • Regeneration Spa
    400 m
  • Eye Surgery
    430 m
  • Zhongyang Park
    450 m
  • Jao Fu
    540 m
  • Barfly
    600 m
  • Oansn Clinic
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Children under 5 years old stay for free if using existing bedding.
  • Guests who want to know more about activities in the property, please search for the information on the property's Facebook page.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Airport transfer fee4000 TWD
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)572 TWD
The property
  • License Id / Local Tax ID/ Entity Name交觀業字第1117號/70784363/國賓大飯店股份有限公司新竹分公司
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors24
  • Number of restaurants4
  • Number of rooms 257
  • Room voltage120
  • Year property opened2000

Property announcements

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Twin Beds room is not available at the property.

The Children facilities have to charge and reservation

From 25 July 2020, check in time will be adjusted to 4 pm, check out time also be adjusted to 11 am. According to the hotel's measures, all guests and employees are still required to wear masks in the hotel's indoor and outdoor public areas, restaurants, and facilities.
And the facility opening hours will be adjusted, pleased to visit our official website for further information. If you need any reservation question, please contact the hotel directly.
We apologize for any inconvenience caused and appreciate your understanding.

Reviews of Ambassador Hotel Hsinchu from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.5
Location8.7
Room comfort and quality9.0
Service8.9
Value for money8.4
High score for Hsinchu
Rating
9+ Exceptional (499)
8-9 Excellent (208)
7-8 Very Good (236)
6-7 Good (49)
<6 Below Expectation (89)
Time of the year
Mar - May (207)
Jun - Aug (249)
Sep - Nov (235)
Dec - Feb (390)

Show reviews that mention 

Showing 1,081 verified guest comments
12345
10.0
Exceptional
Yuan from Taiwan
Couple
Stayed 1 night in August 2019

Certainly this is a very prestigious hotel. ”

Room is big and clean. People there are all well trained. Breakfast is the most I like. Can not complain.

Reviewed August 29, 2019

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10.0
Exceptional
Anna from Taiwan
Family with teens
Deluxe Family Room
Stayed 2 nights in April 2022

Exceptional”

We had a great time in the hotel especially for having a relax and quiet time in their indoor heated pool. Location is great, you can take 10 mins walk to a giant shopping mall. Many restaurants are closed by.

Reviewed April 10, 2022

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9.2
Exceptional
Dr. from Singapore
Family with young children
Stayed 3 nights in October 2019

Good city hotel”

Checked in at 330pm, and was told that the room isn't ready. Even though it's passed check in time. Had to wait additional 30mins and 2 times reminding/chasing them before the key is given (even though the room has already been cleaned???). BUT, kudus to them for being able to offer a complimentary celebratory cake. The cake 300gm, is really YUMMY! fresh cream mango cake! simply tasty and well presented. Room is clean and have good facilities, and cable tv. Children sand playground is a HIT with kids. Well mantained, bright, clean. Wonderful place for kids. Spa facilities is just as good. Well maintained. Evening fruits available at lift landing (apples) is a nice gesture. Walking distance to many shops, eateries, and the megamall. Unfortunately, our stay didn't come with breakfast included.

Reviewed October 15, 2019

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10.0
Exceptional
YI from Taiwan
Couple
Stayed 1 night in December 2018

Great room, cozy.”

Bathroom is big, but the bathtub water is green. Don't really know the reason, so we didn't use that. After all, the room is big and excellent. Will stay there again.

Reviewed January 06, 2019

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10.0
Exceptional
Brian from United States
Couple
Stayed 1 night in July 2020

Exceptional”

Great view from our window, helpful staff, good bed and a good breakfast. We enjoyed our stay here!

Reviewed July 23, 2020

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10.0
Exceptional
YIU from Hong Kong SAR, China
Couple
Stayed 2 nights in November 2019

Top Hotel in Hsinchu”

As you may think Hsinchu is not popular city for tourist, Ambassador Hotel Hsinchu is by all mean the best you can find.

Reviewed November 22, 2019

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9.6
Exceptional
Mary
Family with teens
Stayed 1 night in April 2019

Exceptional”

This is primarily a hotel for business people. The hotel does not provide a shuttle bus from the HSR station but it does provide a shuttle to the Hsinchu Science Park. The location is good, but about a 20 minute walk to the major sights to see in Hsinchu, and about a 10 minute walk to the Big City Mall. The hotel staff was very curteous and helpful.

Reviewed April 23, 2019

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9.6
Exceptional
Brian from United States
Couple
Stayed 1 night in December 2020

Exceptional”

The only complaint I would have is that they clean their windows more often. The view from our 19th floor room was not very good because of a dirty window. Breakfast was wonderful!

Reviewed December 22, 2020

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10.0
Exceptional
ChiaYi from Taiwan
Couple
Stayed 1 night in March 2021

Great~”

Nice location and staff👍🏼

Reviewed March 19, 2021

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10.0
Exceptional
Evelyn from Australia
Family with young children
Stayed 2 nights in May 2018

Really recommend ”

The room and service is good

Reviewed January 07, 2019

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9.6
Exceptional
Marven from Taiwan
Couple
Deluxe Double Room
Stayed 1 night in April 2020

Incredibly amazing”

Best staff, best hotel .so relaxing and comfortable

Reviewed April 29, 2020

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9.2
Exceptional
CHUAN from Taiwan
Couple
Deluxe Double Room
Stayed 1 night in May 2020

The reception is very friendly and professional.”

The hotel people took our concern seriously and took the action immediately that made our stay enjoyable. The restaurant Acut located at 9F is also great, must try.

Reviewed May 02, 2020

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9.2
Exceptional
Pei from Japan
Business traveler
Deluxe King Room
Stayed 4 nights in November 2021

stay cozy”

it's to stay there, we have meeting with customers at lobby. Feel great!

Reviewed July 13, 2022

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8.4
Excellent
YUIT from Singapore
Business traveler
Corner King Room
Stayed 4 nights in March 2019

Good environment and location ”

Near big city and cafes, good location. Only improvement required is the light in room too dark. Should change as in made ppl feel dizzy to work in the room.

Reviewed April 02, 2019

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8.4
Excellent
Rachel from Singapore
Family with young children
Stayed 2 nights in December 2018

wonderful view from room”

didn't know it's a 5 star hotel when booking. location is slightly far from train station, but walkable. view from room was fantastic.

Reviewed May 08, 2019

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8.4
Excellent
Sheng from Taiwan
Business traveler
Stayed 1 night in October 2019

Clean but small”

I expect a bigger room, the room is quite small. The lobby is at the 12th floor, the staff are nice

Reviewed October 30, 2019

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8.0
Excellent
MINGFENG from Indonesia
Business traveler
Executive King
Stayed 1 night in July 2021

Price same with performance ”

Price same with performance

Reviewed March 05, 2022

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7.6
Very good
MAK from Hong Kong SAR, China
Couple
Stayed 2 nights in March 2019

It will be my favour choice when I'm going to Xin Zhu. ”

It will be my favour choice when I'm going to Xin Zhu.

Reviewed March 29, 2019

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5.2
Yao-Chung from Taiwan
Family with young children
Deluxe King Room
Stayed 1 night in November 2021

Customer service could be better…late checkin ”

Location is good, near Big City like a 10 mins walk. Customer service needs work Check in is at 4pm and check out is 11am. Like what? Ask if facility had microwave to heat my lunch for dinner. Ate at A CUT steakhouse and customer service replied no, they don’t offer this service or didn’t care to help me. Buffet counter was terrible. Ask if there was seating availability and the person there just gave me a no without looking at me. Customer service at zero. Children sand playground was boring. 1F race car track was okay. For this brand and price point I expected better.

Reviewed November 29, 2021

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5.2
Acquah from Taiwan
Business traveler
Stayed 1 night in February 2020

My disappointment”

I was looking forward to a romantic stay with my gf. As a five star hotel, I expected the experience to be much better than this. Starting with the entertainment in the room, the television kinda looks like something good for 20years ago. You also need to pay extra too watch any movie, come on! I was never informed that drinks in the refrigerator are not complimentary(even 2star hotels have complimentary drinks). Overall, I would say that I was totally disappointed as I wasn't able to wow my gf. I believe a hotel with such high ratings could have done better than this.

Reviewed February 17, 2020

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