2015
Very good 7.7
Based on 5443 reviews

Recent customer comments

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Very good



based on 5443 reviews
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 7.7
  • Value for money 8.0
  • Food and dining 6.6
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Zeshan from United Kingdom
Family with teens
Superior One Bedroom Suite
Stayed 6 nights in May 2016
Very good hotel staff is very friendly
Breakfast was very good . And too much facailaty
Reviewed May 16, 2016
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fadzlee from Malaysia
Couple
Superior One Bedroom Suite
Stayed one night in May 2016
GOOD
GOOD
Reviewed May 16, 2016
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Siti from Malaysia
Family with young children
Duta One Bedroom Superior Suite
Stayed one night in May 2016
Nice hotel
Value for money.
Reviewed May 15, 2016
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Nor from Malaysia
Business traveler
Superior One Bedroom Suite
Stayed one night in May 2016
Nice ... Simple....Yet Elegant
Location easy to find... Accomodation nice...quiet..
Reviewed May 14, 2016
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Elle from Malaysia
Couple
1-Bedroom Ambassador Superior Suite
Stayed one night in May 2016
Very Clean but Bad Food
The hotel's premise and durable suite room was very clean. This place is absolutely dust free. Housekeeping does a fantastic job. Credit should be given to the staffs named Shiraz and Suk. They take pride in their work. The studio's kitchenette is also well equipped (upon request). However their F&B arm falls terribly short. Their breakfast wasn't fresh. They served sausages that were cold in the middle, stale crackers and noodles that weren't cooked through. The noodles served were hard and it cause me and my guest terrible indigestion problem. The chefs also have a 'i don't care' attitude when feedback was given. They have NO passion in the food they put out. In fact, they should properly change the F&B team. What a shame! We gave our feedback to the assistant front desk manager Zaky and he was attentive to us. We hope this matter is brought to the managements attention for improvement as we do look forward to coming back.
Reviewed May 14, 2016
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saleem from India
Business traveler
Superior One Bedroom Suite
Stayed one night in May 2016
Not good
I am not satisfied
Reviewed May 13, 2016
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Guru from India
Business traveler
Superior One Bedroom Suite
Stayed one night in May 2016
Good place
Very nice for Business Travel
Reviewed May 13, 2016
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khairul from Malaysia
Couple
Superior One Bedroom Suite
Stayed one night in May 2016
I'm very happy and agree this place is good
I'm very happy and agree this place is good facilities, value for money, clean and very good staff
Reviewed May 13, 2016
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LEE from Malaysia
Business traveler
1-Bedroom Ambassador Superior Suite
Stayed one night in May 2016
Good service
Good service from all staff
Reviewed May 12, 2016
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Brian from Australia
Solo traveler
1-Bedroom Ambassador Superior Suite
Stayed 5 nights in May 2016
Good location, great room!
I had one of the Duta suites and was very happy with it. The room was clean and it had everything I needed for my stay. The one thing that let it not get a perfect score was the lack of cutlery and kitchen stuff others might need, say, for a family, such as plates. It did have two mugs and two glasses and two teaspoons but nothing else. Some might find that lacking. Otherwise, perfectly adequate for my stay!
Reviewed May 12, 2016
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